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Canon iR 2570C User Manual Download Page 74

Clearing Paper Jams

3-4

T

rou

b

leshoo

ti

ng

3

●

If a paper jam occurs inside an optional unit

❑

See the instructions on the following pages.

a

Feeder (DADF-L1) (See "Feeder (DADF-L1) 
(Optional)," in the 

Reference Guide

.)

b

Inner 2way Tray-C1 (See "Inner 2way Tray-C1 
(Optional)," in the 

Reference Guide

.)

c

Cassette Feeding Unit-Y1/Y2 (See "Cassette 
Feeding Unit-Y1/Y2 (Optional)," in the 

Reference 

Guide

.)

d

Copy Tray-J1 (See "Copy Tray-J1 (Optional)," in the 

Reference Guide

.)

e

Finisher-P1 (See "Finisher-P1 (Optional)," in the 

Reference Guide

.)

f

Paper Deck-Q1 (See "Paper Deck-Q1 (Optional)," in 
the 

Reference Guide

.)

g

Finisher-Q1/Q3 (See "Inside the Top Cover of 
Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 
(Optional)," or "Inside the Buffer Pass Unit 
(Optional)," in the 

Reference Guide

.)

h

Puncher Unit-L1 (See "Puncher Unit-L1 (Optional)," 
in the 

Reference Guide

.)

Summary of Contents for iR 2570C

Page 1: ...Read this guide first Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference ENGLISH User s Guide ...

Page 2: ......

Page 3: ...iR 3170C iR 3170Ci iR 2570C iR 2570Ci User s Guide ...

Page 4: ...Guide This Document Basic Operations Troubleshooting Reference Guide CD ROM Copying and Mail Box Instructions Copying and Mail Box Guide CD ROM Sending Fax Instructions Sending and Facsimile Guide CD ROM Installing the CD ROM Software and Setting Up the Network Connection Network Quick Start Guide Remote User Interface Instructions Remote UI Guide CD ROM Network Connectivity and Setup Instructions...

Page 5: ...D ROM Installing MEAP Applications and Using the Login Service MEAP SMS Administrator Guide CD ROM To view the manual in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website Considerable effort has been made to ensure that this manual is free of inaccuracies and o...

Page 6: ...v Handling xvi Maintenance and Inspections xviii Consumables xix Other Warnings xix About the Instruction Manual CD ROM xx Contents of Instruction Manual CD ROM xx Documentation kit A xx Documentation kit B xx Documentation kit C xx User Manual CD ROM Menu xxi System Requirements xxi Using The CD ROM Menu xxii Periodic Inspection of the Breaker xxiii Checking the Breaker xxiii Chapter 1 Before You...

Page 7: ... 24 Setting the Current Date and Time 1 26 Registering This Machine s Fax Number 1 29 Registering Sender Names 1 30 Registering the Unit s Name 1 31 Displaying a Help Screen 1 33 Chapter 2 Routine Maintenance Loading Paper 2 2 Replacing the Toner Cartridge 2 6 Chapter 3 Troubleshooting Clearing Paper Jams 3 2 List of Error Messages 3 6 List of Error Codes without Messages 3 6 Chapter 4 Appendix Mu...

Page 8: ...cedures restrictions handling precautions and instructions that should be observed for safety WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if n...

Page 9: ...220V 240V 50 60Hz Use of shielded cable is necessary to comply with the technical requirements of EMC Directive Laser Safety This product is certified as a Class I laser product under IEC60825 1 1993 and EN60825 1 1994 This means that the poduct does not produce hazardous laser radiation Since radiation emitted inside the product is completely confined within protective housings and external cover...

Page 10: ...mage your eyes The labels shown below are attached to the main unit inside the front cover and the paper drawer s upper right cover This Product has been classified under IEC60825 1 1993 and EN60825 1 1994 which comform to the following classes CLASS I LASER PRODUCT LASER KLASSE I APPAREIL A RAYONNEMENT LASER DE CLASSE I APPARECCHIO LASER DI CLASSE I PRODUCTO LASER DE CLASE I APARELHO A LASER DE C...

Page 11: ...ective 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230 V 50 Hz although the rated input of the product is 220 V 240 V 50 60 Hz Use of shielded cable is necessary to comply with the technical requirements of EMC Directive If you move to another EU country and are experiencing trouble please call the Canon Help Desk For E...

Page 12: ...ndows Server 2003 Microsoft Windows operating system Windows Trademarks Canon the Canon logo iR MEAP MEAP logo and NetSpot Accountant are trademarks of Canon Inc Adobe Adobe Acrobat PostScript and PostScript3 are trademarks of Adobe Systems Incorporated Macintosh and Mac OS are trademarks of Apple Computer Inc Active Directory Microsoft Windows and Windows NT are registered trademarks of Microsoft...

Page 13: ... the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT S...

Page 14: ...WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN PARTICULAR NEITHER THE AUTHOR NOR AT T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE d Copyright C 1993 by Sun Microsystems Inc All rights reserved Developed at SunPro a Sun Microsystems Inc business Permission to use copy modify and distribute this software is fr...

Page 15: ...al advisor for guidance In Order to Avoid Unauthorized Use of the Machine Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the iR 3170C iR 3170Ci iR 2570C iR 2570Ci The use of this key should be strictly supervised Paper Money Checks or Drafts Issued by Governmental Agencies Internal Revenue Stamps cancelled or uncancelled Money Orders Motor Veh...

Page 16: ...n a fire or electrical shock Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Ne...

Page 17: ... cord in a knot as this may result in a fire or electrical shock Insert the power plug completely into the power outlet as failure to do so may result in a fire or electrical shock Do not use power cords other than the power cord provided as this may result in a fire or electrical shock As a general rule do not use extension cords Using an extension cord may result in a fire or electrical shock If...

Page 18: ...side the machine Also do not spill water liquids or flammable substances alcohol benzene paint thinner etc inside the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet T...

Page 19: ...gs and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety Never open covers other than those instructed in this manual Do not remove the following caution labels which are attached to the machine This product is certified as a Class I laser product under IEC60825 1 1993 If the laser beam escapes fr...

Page 20: ...rical shock Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire CAUTION The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may r...

Page 21: ...rns or a fire When discarding used toner cartridges put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings WARNING For cardiac pacemaker users This pro...

Page 22: ...nction instructions User s Guide This Document Documentation kit B This contains the English French Italian and German versions of the following guides Easy Operation Guide Basic Features Contains the basic operations of the Copy Mail Box Send Remote UI and Printer functions To Suit Your Needs Contains the basic operation instructions daily maintenance and troubleshooting instructions Reference Gu...

Page 23: ...ending on the configuration of your computer some functions may not operate correctly If the PDF manual does not open from the CD ROM Menu open the PDF file directly from the manuals folder on the User Manual CD ROM Windows Macintosh OS Windows 98 Me Windows NT Service Pack 3 or later Windows 2000 Service Pack 3 or later Windows XP Service Pack 1a Windows Server 2003 Mac OS 9 x Mac OS X Memory The...

Page 24: ...here is for Windows users NOTE For Macintosh users double click the START icon to start the CD ROM Menu The Language Selection screen is displayed The screen shot shown above may differ from the one you actually see depending on the machine you are using a BROWSE MANUAL You can read any of the listed guides by clicking on the desired guide After clicking on the desired guide Acrobat Reader starts ...

Page 25: ...shed Otherwise the next print output may become dirty Checking the Breaker 1 Push the test button with the tip of a ball point pen or similar object IMPORTANT Briefly push the test button 2 The breaker lever automatically switches to the OFF side position Confirm that the power is cut OFF IMPORTANT Do not use the test button to turn the power ON and OFF If the breaker lever does not switch to the ...

Page 26: ...reaker lever to ON I side IMPORTANT If the breaker stops between ON and OFF move the breaker lever to OFF then back to ON 5 Press the main power switch to ON I side 6 Fill in the check sheet located on p 4 6 to document your periodic inspections of the breaker ON I side OFF side 3 4 ON I side OFF side ON I side OFF side ON I side OFF side 5 ...

Page 27: ...Can Do 1 10 System Configuration and Parts 1 13 Optional Equipment 1 13 External View and Internal View 1 14 Control Panel Parts 1 15 Touch Panel Display 1 16 Main Power and Control Panel Power 1 20 How to Turn ON the Main Power 1 20 Things You Must Do Before Using This Machine 1 24 Selecting the Type of Telephone Line 1 24 Setting the Current Date and Time 1 26 Registering This Machine s Fax Numb...

Page 28: ...ling the Machine in the Following Locations Avoid locations subject to extremes of temperature and humidity whether low or high For example avoid installing the machine near water faucets hot water heaters humidifiers air conditioners heaters or stoves Avoid installing the machine in direct sunlight If this is unavoidable use curtains to shade the machine Be sure that the curtains do not block the...

Page 29: ...ction runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation Avoid locations where a considerable amount of dust accumulates Avoid locations where ammonia gas is emitted Avoid locations near volatile or flammable materials such as alcohol or paint thinner Avoid loc...

Page 30: ... vibrations generated by the machine during printing can adversely affect the operation of such equipment Avoid installing the machine near televisions radios or similar electronic equipment The machine might interfere with sound and picture signal reception Insert the power plug into a dedicated power outlet and maintain as much space as possible between the machine and other electronic equipment...

Page 31: ...a steady voltage Do not connect other electrical equipment to the same power outlet to which the machine is connected Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a damaged power cord can lead to an accident such as a fire or ele...

Page 32: ...estricted operation No optional equipment is attached 1 035 mm 1 238 mm 100 mm or more The optional Feeder DADF L1 Finisher P1 and Paper Deck Q1 are attached The optional Feeder DADF L1 Saddle Finisher Q4 Puncher Unit L1 Buffer Pass Unit C1 and Paper Deck Q1 are attached 100 mm or more 1 238 mm 1 228 mm 1 431 mm 1 127 mm 100 mm or more 1 983 mm 2 091 mm 107 mm 1 238 mm ...

Page 33: ...contact your local authorized Canon dealer beforehand Handling Precautions Do not attempt to disassemble or modify the machine Some parts inside the machine are subject to high voltages and temperatures Take adequate precautions when inspecting the inside of the machine Do not carry out any inspections not described in this manual ...

Page 34: ...ire or electrical shock Also avoid placing objects around the power plug so that the machine can be disconnected whenever necessary Do not turn the main power switch OFF or open the front covers while the machine is in operation This might result in paper jams Do not use flammable sprays such as spray glue near the machine There is a danger of ignition This machine generates a slight amount of ozo...

Page 35: ...he power cord when the machine will not be used for an extended period of time such as during consecutive holidays CAUTION Canon recommends that data stored on the product s hard disk drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of the hard disk drive Neither Canon nor any service provider will be liable for damages for loss of data stored on th...

Page 36: ...onvenient new functions such as Sample Set which helps to avoid copy errors Booklet for making copies into booklets and Different Size Originals for copying originals of different sizes together in one copy operation are provided to increase your productivity Mail Box Function See the Copying and Mail Box Guide The Mail Box function enables you to save image or document data that has been scanned ...

Page 37: ...nology The optional Color Multi PDL Printer Kit can be attached only to the iR 3170C iR 2570C and offers not only UFR II but also PS and PCL printing functions The PS and PCL printing functions also enable the Direct Print function for PDF and PS files Color Network Printer Unit can efficiently output various data types including large and complex files such as combining color graphics photos and ...

Page 38: ...nal See the Color Network ScanGear User s Guide Scanning image data into computers is a function that is available if the iR 3170C iR 3170Ci iR 2570C iR 2570 Ci is upgraded with printer and network capabilities You can scan images of up to A3 in size at a resolution of 600 x 600 dpi For the iR 3170C iR 2570C the optional UFR II Printer Kit Color Multi PDL Printer Kit or Color Network Printer Unit ...

Page 39: ...System Configuration and Parts 1 13 Before You Start Using This Machine 1 System Configuration and Parts Optional Equipment 9 0 Main Unit ...

Page 40: ... Finisher Q1 Q3 or Saddle Finisher Q2 Q4 l Puncher Unit L1 m Staple Cartridge D3 n Staple J1 o Saddle Finisher Q2 Q4 p Additional Finisher Tray A1 a Feeder DADF L1 b Security Key Optional c Control Panel d Main Unit s Right Cover e Stack Bypass f Main Power Switch g Test Button h Breaker i Paper Drawer s Right Cover j Paper Drawer 2 k Paper Drawer 1 l Output Tray m Output Paper Tray Guide The opti...

Page 41: ...your local authorized Canon dealer h Processing Data Indicator Flashes or blinks green when the machine is performing operations and maintains a steady green light when fax data is stored in memory i Clear key Press to clear entered values or characters j Numeric keys Press to enter numerical values k ID key Press when setting or enabling Department ID Management l Display Contrast Dial Use to adj...

Page 42: ...ze the order of the function keys in Settings for Function Order in Common Settings f Adjust Contrast Press or to manually control the copy exposure Press A to select or cancel the automatic exposure control g Original Type Selection Press to make copies according to the type of original Text Text Photo Printed Image or Photo h Special Features Press to select a Special Features mode i System Moni...

Page 43: ...andard Printer appears only if the optional Color Network Printer Unit is installed in the iR 3170C iR 2570C You can set the initial screen the first screen that appears when the machine is turned ON from the Additional Functions screen The initial screen can be the Copy Send or Fax Mail Box MEAP or System Monitor screen k Interrupt Press to interrupt a copy job to make priority copies l Finisher ...

Page 44: ...d Kit activated for the iR 3170C iR 2570C only None initial status of the iR 3170Ci iR 2570Ci Color Network Printer Unit Color Universal Send Kit activated for the iR 3170C iR 2570C only Color UFR II Printer Kit Super G3 FAX Board for the iR 3170C iR 2570C only Color Multi PDL Printer Kit Super G3 FAX Board for the iR 3170C iR 2570C only Color Network Printer Unit Super G3 FAX Board for the iR 317...

Page 45: ...hat appears in the Job Print Status Display Area on the bottom left of the screen is described below Icon Type of Job Description Copy Job Send Fax Job Mail Box Job Printer Job Report Job Network Scan Job Additional Functions Job Icon Machine Status Description Error Paper Jam Staple Jam Replace Toner Cartridge ...

Page 46: ...t connect or disconnect the power cord with wet hands as this may result in electrical shock 2 If the optional Security Key is inserted into the machine make sure that it is in the ON position turn it to the right 3 Press the main power switch to ON I side The main power switch is located on the right side of the machine If you want to turn the main power OFF make sure that you first turn the cont...

Page 47: ... displayed while the system software is loading If login authentication by a login service SDL Simple Device Login or SSO Single Sign on is not set and an application other than MEAP is selected as the initial function in Common Settings from the Additional Func tions screen The Start Up screen is displayed until the machine is ready to scan The screen on the right is displayed when the machine is...

Page 48: ...as the initial function in Common Settings from the Additional Functions screen The Start Up screen is displayed until the machine is ready to scan After the Start Up screen disappears the MEAP Start Up screen is displayed The background colour of the screen is changed to brown Press to switch to the Basic Features screen The MEAP Basic Features screen is displayed ...

Page 49: ...he screen is changed to brown IMPORTANT If you turn OFF the main power wait at least 10 seconds before turning the main power back ON Do not turn the main power OFF if the Color Universal Send Kit standard equipped for the iR 3170Ci iR 2570Ci is activated or if the optional Super G3 FAX Board is installed and you want to be able to send or receive I fax or fax documents Sending or receiving I fax ...

Page 50: ...ing and Facsimile Guide IMPORTANT If you attempt to use the machine without registering the necessary information correctly the machine may not function properly Network settings have to be specified in order to send scanned documents to an e mail address an I fax address or a file server See the Network Guide Selecting the Type of Telephone Line Set the type of telephone line that is connected to...

Page 51: ...fore Using This Machine 1 25 Before You Start Using This Machine 1 3 Press Tel Line Type 4 Select the type of telephone line press OK The selected mode is set 5 Press Done repeatedly until the Basic Features screen appears ...

Page 52: ...onal Functions screen See Chapter 3 Using a TCP IP Network in the Network Guide 1 Press System Settings 2 Press Date Time Settings GMT The time at the Greenwich Observatory in England is called GMT Greenwich Mean Time Time Zone The standard time zones of the world are expressed globally in terms of the difference in hours up to 12 hours from GMT 0 hours A time zone is a region throughout which thi...

Page 53: ...ear and time using numeric keys If you are setting the Time Zone Press the Time Zone drop down list select the time zone where the machine is located NOTE The default setting is GMT 00 00 If the desired time zone is not displayed press or to scroll through the list If you are setting Daylight Saving Time Press On Start Date ...

Page 54: ... settings in the same way as Start Date press OK NOTE If you set Daylight Saving Time the machine automatically sets the standard time of the machine one hour forward at the specified date and time The default setting is On Between 2 00 a m on the last Sunday of March and 3 00 a m on the last Sunday of October The time can be set in one hour increments from 0 to 23 hours 4 Press OK The selected mo...

Page 55: ...rty The number may also be displayed on the touch panel display of the receiving party s machine depending on their type of machine NOTE For this setting the optional Super G3 FAX Board is required 1 Press Communications Settings User Settings under Fax Settings 2 Press Unit Telephone 3 Enter the unit s telephone number using numeric keys press OK The selected mode is set 4 Press Done repeatedly u...

Page 56: ... machine and or printed at the top of the documents that you send as the sender s information NOTE You can set to display and print the sender s name instead of the name stored as the unit s name with the Sender s Names setting from the Send Settings screen This mode is available only if the optional Super G3 FAX Board is installed 1 Press Communications Settings TX Settings under Common Settings ...

Page 57: ...e mail address that you registered in the Device Information settings for this machine See Sending an E Mail Message in the Sending and Facsimile Guide The e mail address that you registered in the Device Information settings for this machine is displayed in the From field and the e mail address that you registered for SDL is displayed in the Sender field on the I fax recipient s machine See Sendi...

Page 58: ... 1 32 Before You Start Using This Machine 1 1 Press Communications Settings TX Settings under Common Settings 2 Press Unit Name 3 Enter a name press OK The selected mode is set 4 Press Done repeatedly until the Send Basic Features screen appears ...

Page 59: ...ample the Margin mode has been selected If you press after pressing Special Features Margin the Help Function screen appears as shown on the right To display the Help Menu screen press Help Menu To return to the screen for setting the Margin mode press Done Help Menu To find the right mode for your particular needs or to find a simple description of a mode press while the Basic Features screen or ...

Page 60: ...ne 1 1 Press Making Copies Various originals 2 Press Photo original or Text Printed image contained press or to read the detailed information on the selected mode 3 Press Done to return to the Various Originals screen 4 Press Done to return to the Help Menu screen ...

Page 61: ...CHAPTER 2 1 2 Routine Maintenance This chapter describes how to load paper and replace toner Loading Paper 2 2 Replacing the Toner Cartridge 2 6 ...

Page 62: ...Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams NOTE If a message prompting you to load paper appears during printing the remaining prints are automatically made after you load the correct paper If you select another paper drawer the remaining prints are made after you press OK To cancel printing press Cancel The following ...

Page 63: ...aper 2 Grip the handle and pull out the paper drawer until it stops 3 Open a package of paper and remove the paper stack CAUTION When loading paper take care not to cut your hands on the edges of the paper IMPORTANT Rewrap any remaining paper in its original package and store it in a dry place away from direct sunlight ...

Page 64: ...ferent Paper Size in the Reference Guide When loading paper into the paper drawer make sure that the paper size setting is the same size of the paper that is being loaded IMPORTANT Paper which has been rolled or curled must be straightened out prior to use Make sure that the height of the paper stack does not exceed the loading limit mark at the back of the paper drawer When loading 305 x 457 mm p...

Page 65: ...on be careful not to get your fingers caught as this may result in personal injury IMPORTANT You will not be able to make copies or print if you load paper that exceeds the loading limit or if the paper drawer is not completely pushed into the machine Always check that the paper drawers are in place If a paper drawer is overloaded decrease the amount of paper so that it does not exceed the loading...

Page 66: ...eplace the toner cartridge like the one shown appears on the touch panel display Follow the instructions on the touch panel display and the procedure described below to help you replace the toner cartridge With Recover Later you can continue certain operations such as mode settings and scanning of originals even if you do not replace the toner cartridge immediately CAUTION Keep toner out of the re...

Page 67: ...re toner cartridges have to be replaced at the same time replace them in this order black yellow magenta and cyan If you continue copying or printing in black and white after cyan magenta or yellow toner runs out do not remove the depleted toner cartridges from the machine Do not touch the shutter door and gear of the toner cartridge as this may cause the toner cartridge to leak NOTE When the Blac...

Page 68: ... cartridge in the direction of the arrow counterclockwise IMPORTANT Turn the knob on the black cartridge until the arrow points to Unlock Turn the knob on the cyan magenta or yellow toner cartridge until it stops Lock Unlock Black Toner Cartridge Cyan Magenta or Yellow Toner Cartridge ...

Page 69: ...ck that the knob is turned all the way to the appropriate position 5 Set a new toner cartridge Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand Push the new toner cartridge in as far as possible If you are replacing the cyan magenta or yellow toner cartridge Hold the new toner cartridge in your hands and gently tilt it up and dow...

Page 70: ...artridge is pushed in as far as possible 7 Close the toner supply port cover and close the front cover of the main unit CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury IMPORTANT Make sure to close the front cover securely You will hear the click of the three magnets against the inside of the machine Lock Unlock Cyan Magenta or Yellow T...

Page 71: ...TER 3 1 3 Troubleshooting This chapter explains what to do in response to a paper jam and an error message display Clearing Paper Jams 3 2 List of Error Messages 3 6 List of Error Codes without Messages 3 6 ...

Page 72: ...w the toner on the jammed paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on th...

Page 73: ...ow the directions on the touch panel display to clear the paper jam See Feeder DADF L1 Optional in the Reference Guide If the MEAP screen is displayed a message appears in the Job Print monitor area Press System Monitor and follow the procedures that appear on the touch panel display to help you remove the jammed paper If a paper jam occurs inside the main unit See the instructions on the followin...

Page 74: ... Unit Y1 Y2 See Cassette Feeding Unit Y1 Y2 Optional in the Reference Guide d Copy Tray J1 See Copy Tray J1 Optional in the Reference Guide e Finisher P1 See Finisher P1 Optional in the Reference Guide f Paper Deck Q1 See Paper Deck Q1 Optional in the Reference Guide g Finisher Q1 Q3 See Inside the Top Cover of Finisher Q1 Q3 and Saddle Finisher Q2 Q4 Optional or Inside the Buffer Pass Unit Option...

Page 75: ... and covers to their original positions 3 Continue to follow the procedure and instructions displayed on the touch panel display Once you have removed all of the jammed paper in locations other than the feeder printing or copying resumes If there is paper that still needs to be removed a screen indicating how to clear that paper jam appears on the touch panel display Repeat the procedure from step...

Page 76: ... the Results column on the Activity Report and Send Report See Printing Communication Reports in the Sending and Facsimile Guide Perform the necessary procedures according to the error code NOTE If a send job is cancelled STOP is printed in the Results column on the Send report 001 Cause Paper or originals are jammed Remedy Remove any jammed paper or originals See Clearing Paper Jams or Feeder DAD...

Page 77: ...canned Remedy 1 Wait a few moments and try scanning again after other send jobs are complete Remedy 2 Erase documents stored in inboxes If the machine still does not operate normally turn the main power OFF and then back ON again 711 Cause The inbox memory is full Remedy Erase the unnecessary documents stored in the inbox 712 Cause The maximum number of documents are already stored in the inbox Re...

Page 78: ...splayed Remedy Try delivering the device information again after the screen is cleared from the client machine 851 Cause 1 There is insufficient memory remaining in the system Remedy Check the system s available memory and delete any unnecessary documents stored in the inboxes Cause 2 The scanned document cannot be stored because there are more than 100 documents in the specified inbox Remedy If t...

Page 79: ...ain 854 Cause Device information could not be delivered because the client machine has Restrictions for Receiving Device Info in Device Information Delivery Settings in System Settings from the Additional Functions screen set to On Remedy Try delivering device information again after setting Restrictions for Receiving Device Info in Device Information Delivery Settings in System Settings from the ...

Page 80: ...List of Error Messages 3 10 Troubleshooting 3 ...

Page 81: ...CHAPTER 4 1 4 Appendix This chapter provides other useful information Multifunctional Operations 4 2 Available Paper Stock 4 4 Check Sheet for the Periodic Inspection of the Breaker 4 6 ...

Page 82: ...ultifunctional operations Available Unavailable Available but with conditions Receive Send Scan Print Copy Scan and Print via Net work via Fax Print Data via Net work via Fax Copy Mail Box Send Copy RX Docu ment Print Data Receive via Net work via Fax Print Data 3 3 3 3 3 Send via Net work via Fax 3 1 1 3 1 3 1 3 1 Scan Copy Mail Box 1 1 1 Send 3 1 3 1 3 1 3 Print Copy 2 2 RX Docu ment 4 3 4 1 3 1...

Page 83: ...ached one page is output alternately for each job 3 The machine s processing speed may be lowered 4 While a PDF Compct PDF OCR file or I fax is being sent memory conflicts may arise if a received print job or image data processing job is executed The performance of all operations affected by this memory conflict may decrease depending on the amount of available memory NOTE The machine s performanc...

Page 84: ... paper are from 64 to 105 g m2 2 Recycled paper is from 64 to 80 g m2 3 Heavy paper is from 106 to 163 g m2 If heavy paper is loaded in a paper drawer the Two sided mode cannot be selected 4 Some types of tracing paper cannot be used 5 Use only A4 transparencies made especially for this machine 6 If the optional Envelope Feeder Attachment C1 is attached to paper drawer 1 envelopes can be loaded Pa...

Page 85: ... Prints Using the Stack Bypass in the Reference Guide Paper Drawers 3 4 and the Paper Deck Q1 are optional Paper Size Width x Length Paper Source Paper Drawer 1 Paper Drawer 2 3 4 Stack Bypass Paper Deck SRA3 320 mm x 450 mm 305 mm x 457 mm A3 297 mm x 420 mm A4 297 mm x 210 mm A4R 210 mm x 297 mm A5R 148 mm x 210 mm Envelope ISO B5 176 mm x 250 mm 1 ISO C5 162 mm x 229 mm 1 COM 10 104 7 mm x 241 ...

Page 86: ...spect the Breaker Periodically Follow the procedure described in Periodic Inspection of the Breaker on p xxiii once or twice a month How to Fill in This Check Sheet Fill in the date of inspection and the name of the inspector When the inspection is completed successfully write a check mark under OK If not contact your local authorized Canon dealer Also write a check mark under NG No Good Date of I...

Page 87: ......

Page 88: ...a N V 2005 Canon Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Europe Africa and Middle East Canon Europa N V P O Box 2262 1180 EG Amstelveen Netherlands Canon Middle East FZ LLC P O Box 27616 Dubai United Arab Emirates email info canon me com ...

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