imagePROGRAF iPF8400SE Service Guide
imagePROGRAF iPF8400SE Service Guide
February 2014
Page 9
B.
Certification
imagePROGRAF iPF6400/8400/9400
imagePROGRAF iPF6400S/8400S/9400S
imagePROGRAF iPF8400SE/8400SE
The successful completion of the imagePROGRAF iPF6400/8400/9400
Online Training program and passing of the final assessment exam are
required to sell this product.
C.
Who Should Apply
It is highly recommended that any technician responsible for installing,
servicing,
or
supporting
the
imagePROGRAF
iPF8400SE
printers
successfully complete the required training courses and pass the final
assessment exams.
Note:
Our current support policy dictates that only those technicians who
have completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Web site for all technicians. (Refer to the Technical Support
section on the e-Support Web site for entitlement details.)
D.
Online Training Course
The online course is located in the e-Learning center on Canon U.S.A., Inc.’s
(hereinafter
referred
to
as
(“Canon
USA”)
e-Support
Web
site:
http://www.support.cusa.canon.com.
Certification
maps
on
the
e-Support Web site provide easy access to the training. The online courses
can be conducted at any dealer facility that is suitable for online student
learning.
E.
Course Equipment
Windows workstation (Vista, XP, 2007, or higher)
Microsoft Internet Explorer v7.0 or v8.0 (to take the online training
course
Applicable accessories (hardware and software)
