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Paper feed roller is dirty
Follow the steps described below to clean the paper feed rollers.
Since the paper feed roller cleaning exhausts the paper feed roller, perform only
when it is needed.
(1) Ensure that the printer is turned on. If any paper is loaded in the printer,
remove the paper.
(2) Select the paper feed roller of the auto sheet feeder or cassette by pressing
the Feed Switch
Feed Switch
Feed Switch
Feed Switch button on the printer.
(3) Press the Menu
Menu
Menu
Menu button.
(4) Use the
buttons to select Maintenance/settings
Maintenance/settings
Maintenance/settings
Maintenance/settings and then press the OK
OK
OK
OK
button.
(5) Use the
buttons to select Maintenance
Maintenance
Maintenance
Maintenance and then press the OK
OK
OK
OK button.
(6) Use the
buttons to select Roller cleaning
Roller cleaning
Roller cleaning
Roller cleaning and then press the OK
OK
OK
OK button.
(7) Use the
buttons to select Yes
Yes
Yes
Yes and then press the OK
OK
OK
OK button.
The paper feed roller will rotate as it cleans.
(8) Repeat (3) through (7) twice.
(9) Load three or more sheets of A4/Letter-sized plain paper lengthways in the
auto sheet feeder or cassette selected in (2).
(10)Repeat (3) through (7).
The paper that is loaded in the printer will feed through the printer and be
ejected.
(11)Repeat (10) three times.
If repeating this procedure three times or more does not solve the problem,
contact the Customer Care Center.
Inappropriate media type is used
• Check to see if the paper you are printing on is too thick.
See “Print Media to Avoid” on page 11.
• Note that smudging may occur at the top and bottom edges of the paper when
using the borderless printing. Ensure that the paper you are using is compatible
with the borderless printing.
If all four corners or the printing surface of the paper is curled, the paper may
become dirty or the paper may not feed properly. Use the paper after correcting
paper curl as follows.
(1) Place the paper on a flat surface with the print side
*1
face up, then cover it
with plain regular paper to avoid damaging the surface.
(2) Roll up the paper in the opposite direction as shown in the figure below.
(3) Check the printing paper if paper curl is corrected within approximately 2 to 5
mm/0.08 to 0.2 inches
*2
.
It is recommended to print the curl-corrected paper one sheet at a time.
Possible Cause
Try This
(1)
(2)
*1
*1
*2
iP6700D_DPG_US.book Page 63 Thursday, April 13, 2006 11:05 AM