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Canon iP4000 - PIXMA Photo Printer, Service Manual

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Canon iP4000 - PIXMA Photo Printer Service Manual Download Page 7

1-2.  Customer Maintenance

 

1-3.  Product Life

 

(1)  Printer

 

Specified print volume (I) or the years of use (II), whichever comes first.

 

(I)  Print volume

 

(II)  Years of use 

 

PIXMA iP4000:  5 years of use

 

(2)  Print head

 

Print volume:

 

Adjustment

Timing

Purpose

Tool

Approx. time

Print head alignment

 

At print head replacement.

 

To ensure accurate dot placement.

 

- Printer buttons

 

- Computer (automatic settings 

via the printer driver)

  

3 min.

 

Print head cleaning

 

When print quality is not satisfying.

 

To improve nozzle conditions.

 

- Printer buttons

 

- Computer (settings via the 

printer driver)

 

1 min.

 

Print head deep 

cleaning

 

When print quality is not satisfying, and not 

improved by print head cleaning.

 

To improve nozzle conditions.

 

Computer (settings via the 

printer driver)

 

2 min.

 

Ink tank replacement

 

When an ink tank becomes empty. (No ink 
error)

 

-----

 

-----

 

2 min.

 

Paper feed roller 
cleaning

  

When paper does not feed properly.

 

To clean the paper feed rollers.

 

Printer buttons

 

2 min.

 

CD-R print position 
adjustment

 

At CD-R printing, when necessary

 

To correct CD-R print position.

 

Computer (application 
software)

 

5 min.

 

Bottom plate cleaning

  

When the back side of the paper is smeared

 

To clean the platen ribs.

 

Computer (application 
software)

 

1 min.

 

 

 

PIXMA iP4000

 

18,000 pages

 

Black

 

1,500 character pattern

7,200 pages

 

Color

A4, 7.5% duty per color pattern

5,400 pages

A4, photo, borderless printing

300 pages

 

4 x 6, photo, borderless printing

3,600 pages

 

Postcard, photo, borderless printing

1,500 pages

 

 

 

PIXMA iP4000

 

18,000 pages

 

Black 

 

1,500 character pattern 

7,200 pages

 

Color

A4, 7.5% duty per color pattern 

5,400 pages

A4, photo, borderless printing

300 pages

 

4 x 6, photo, borderless printing 

3,600 pages

 

Postcard, photo, borderless printing 

1,500 pages

 

1 - 2

Summary of Contents for iP4000 - PIXMA Photo Printer

Page 1: ... Copyright 2005 Canon U S A This technical publication is the proprietary and confidential information of Canon U S A which shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use is prohibited ...

Page 2: ...l Canon will release technical information when necessary When substantial changes are made to the contents of the manual Canon will issue a revised edition The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respecti...

Page 3: ...bleshooting of the PIXMA iP4000 Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the PIXMA iP4000 Part 3 Appendix Block diagrams and pin layouts of the PIXMA iP4000 Reference This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog ...

Page 4: ...ing 3 2 Special Notes on Repair Servicing 3 3 Adjustment Settings 1 Paper feed motor adjustment 2 Gear phase adjustment 3 Grease application 4 Waste ink counter setting 5 User mode 6 Service mode Service test print EEPROM initialization Waste ink counter reset Destination settings 3 4 Verification Items 1 Service test print 2 EEPROM information print 4 PRINTER TRANSPORTATION Part 2 TECHNICAL REFER...

Page 5: ...Part 1 MAINTENANCE ...

Page 6: ...s y replacement To set the destination None 1 min Waste ink counter resetting EEPROM settings At bottom case unit replacement At ink absorber QC1 4221 4222 4223 4224 4263 4264 4864 4257 replacement To reset the waste ink counter None 1 min CD R sensor automatic print head alignment sensor correction EEPROM settings At logic board ass y replacement At carriage unit replacement To correct the CD R a...

Page 7: ... tank replacement When an ink tank becomes empty No ink error 2 min Paper feed roller cleaning When paper does not feed properly To clean the paper feed rollers Printer buttons 2 min CD R print position adjustment At CD R printing when necessary To correct CD R print position Computer application software 5 min Bottom plate cleaning When the back side of the paper is smeared To clean the platen ri...

Page 8: ...ndard mode BCI 6BK 2 000 pages ISO JIS SCID No 5 plain paper standard mode 1 4 Special Tools 1 5 Serial Number Location On the carriage flexible cable holder visible when the access cover is open To the top Name Tool No Application Remarks MOLYKOTE HP300 QY9 0035 000 To be applied to the chassis upper gear and to the sliding portion of the shaft lift In common with other models FLOIL KG 107A QY9 0...

Page 9: ...during CD R printing 1850 1855 1 Open the CD R tray guide set the CD R tray properly and press the Resume Cancel button CD R tray guide open during printing to paper 1851 1856 1 Close the CD R tray guide and press the Resume Cancel button 7 times 1 No CD R or DVD R 1002 After setting a CD R or DVD R in the tray set the tray in the tray guide and press the Resume Cancel button 8 times Warning The w...

Page 10: ...or 5C00 Purge unit QM2 1210 Logic board ass y QM2 1548 1 5 times ASF cam sensor error 5700 Sheet feed unit QM2 1220 6 times Internal temperature error 5400 Logic board ass y QM2 1548 1 7 times Waste ink absorber full 5B00 Ink absorber QC1 4222 4223 4224 4263 4264 4864 4221 4257 Bottom case unit QM2 1205 2 8 times Print head temperature rise error 5200 Print head QY6 0049 Logic board ass y QM2 1548...

Page 11: ...t head or replace the print head or logic board ass y 1 A strange noise occurs Remove foreign material or attach a removed part if any Printing stops mid way Replace the logic board ass y 1 Paper feed problems Multiple sheets feed Replace the sheet feed unit cassette Paper does not feed Remove foreign material or replace the sheet feed unit or cassette Paper feeds at an angle Remove foreign materi...

Page 12: ...eep cleaning is performed 2 times and when the problem persists To the top Printing is incorrect Replace the logic board ass y 1 No ejection of black ink Replace the ink tank or print head 2 Graphic or text is enlarged on printouts When enlarged in the carriage movement direction clean grease or oil off the timing slit strip film or replace the timing slit strip film carriage unit or logic board a...

Page 13: ...rs See 3 3 Adjustment Settings 6 Service mode for details of 1 to 4 5 Perform the print head alignment in the user mode EEPROM information print Service test print Printing via parallel or USB connection Direct printing from a digital camera Bottom case unit QM2 1205 After replacement 1 Reset the waste ink counter See 3 3 Adjustment Settings 6 Service mode Service test print Ink absorber QC1 4222 ...

Page 14: ...e red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii DO NOT loosen the red screws on both sides of the main chassis securing the carriage shaft positioning they are not adjustable in servicing To the top Service part Notes on replacement 1 Adjustment settings Operation check Shaft lift QC1 4331 At replacement 1 A...

Page 15: ...ction Be careful of wiring of the flexible cables and harness Improper wiring or connection may cause breakage of a line leading to ignition or emission of smoke I Logic board ass y and operation panel unit wiring II Paper feed motor side wiring To the top Part 1 3 REPAIR 3 2 1 10 ...

Page 16: ...est print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs Note The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 2 Gear phase adjustment In attaching the lift transmission gear QC1 4327 adjust the phase so that the protrus...

Page 17: ... 3 Grease application 1 12 ...

Page 18: ...f the chassis at 2 locations FLOIL KG107A 1 drop Carriage shaft 9 Entire surface of the carriage shaft where the carriage unit slides FLOIL KG107A 200 to 400mg Carriage shaft spring L 10 Carriage shaft sliding portion over the area more than 2 3 from the top end of the spring FLOIL KG107A 1 drop Lift gear 2 shaft 11 Outer surface of the stepped portion where the spring slides MOLYKOTE HP300 1 drop...

Page 19: ...iver s Maintenance tab Paper feed roller cleaning See Standalone printer operation below Nozzle check pattern printing See Standalone printer operation below Also available from the printer driver s Maintenance tab Print head alignment See Standalone printer operation below In Custom Settings of the printer driver s Maintenance tab manual print head alignment by selecting the optimum values as wit...

Page 20: ...rint Model name ROM version USB serial number Waste ink amount CD R sensor correction See Service mode operation procedures below Set a sheet of A4 letter or larger sized paper For print sample see 3 4 Verification Items 1 Service test print Service test print sample EEPROM initialization See Service mode operation procedures below The following items are NOT initialized USB serial number Destinat...

Page 21: ...ion print See 3 4 Verification Items 1 Service test print or 2 EEPROM information print To the top Time s LED Destination 1 time Orange Japan iP4100 2 times Green Other than Japan non support of CD R printing A4 iP4000 3 times Orange Other than Japan non support of CD R printing LTR iP4000 LTR 4 times Green Other than Japan support of CD R printing A4 iP4000 5 times Orange Other than Japan support...

Page 22: ...k items On the service test print sample below confirm the following items Check 1 nozzle check pattern Ink shall be ejected from all nozzles Check 2 top of form accuracy The line shall not extend off the paper Check 3 vertical straight lines The line shall not be broken Check 4 halftone There shall be no remarkable streaks or unevenness Check 5 CD R automatic print head alignment sensor correctio...

Page 23: ...6 19 18 30 CH 00002 CT BK1 040 BK2 020 C 109 M 012 Y 113 IS BK1 1 BK2 0 C 1 M 1 Y 1 P_ON S 00009 A_REG 1 M_REG 0 UR A BKoe 01 B Coe 01 C Moe 01 D SCoe 01 E SMoe 01 F PBKoe 01 G BKbi 01 H CLbi 01 I BK CL 01 J SCLbi 01 K C SC 01 L M SM 01 WP 0024 CDIN LG 001 PB 000 MSD 015 PAGE All 00083 PP 00035 HR MP 00003 PR SP SG 00000 GP 00000 PC 00000 EV 00000 UCPAGE All 00083 PP 00035 HR MP 00003 PR SP SG 000...

Page 24: ...e SCoe SMoe PBKoe BKbi CLbi BK PCBK SCLbi C SC M SM 16 Wiping count 17 Camera Direct Print supported device connection record 18 Longest period where printing stops 19 ASF feed pages total plain paper High Resolution Paper Matte Photo Paper Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss Glossy Photo Paper Postcard Envelope 20 U turn cassette feed pages total plain paper High R...

Page 25: ...below Note The tape should be similar to the polyester tape used at shipment which will not easily be torn or removed or leave adhesive on the unit when removed Leave a sufficient length of tape to fix the tool so that the tape end is easily seen even when the access cover is closed so that the user will remove the tool from the returned printer without fail Figure A Figure B Figure C Caution 1 If...

Page 26: ...Part 2 TECHNICAL REFERENCE ...

Page 27: ...nit built in By incorporating CD R DVD R tray feeder functionality into the printer CD R DVD R direct printing can be performed without using a CD R tray feeder Front loading and operation without any lever settings offers easy and quick printing 2 New design Complete renovation to a new generation printer design Elegant looking housing with mirror finished surface Various features and functionali...

Page 28: ...rt of the next printing Timer cleaning 3 3 Black Color If 120 to 336 hours have elapsed since the previous Black Color cleaning till the start of the next printing 0 14 Black 0 50 Color 30 Black 35 Color Timer cleaning 4 All in sequence If 336 to 504 hours have elapsed since the previous Black Color cleaning till the start of the next printing 0 45 Black 1 00 Color 60 Timer cleaning 5 All in seque...

Page 29: ...tely For this reason the cleaning mode may differ according to Black or Color To the top Manual cleaning Black Color All at the same time Via the operation panel All at the same time only Via the printer driver Selectable from Black Color or All at the same time 0 14 Black 0 50 Color 45 All at the same time 30 Black 40 Color Deep cleaning Black Color All at the same time Via the printer driver Sel...

Page 30: ...e freight handling test When returning the repaired printer to the user insert the fixing tool A4 plain paper folded 5 times between the main case and the carriage and fix it with tape See Part 1 4 PRINTER TRANSPORTATION During transportation for return after repair Ink dries and no ink is ejected 6 A Print results Soiling on the back side of paper lines or streaks parallel to the paper feed direc...

Page 31: ... cleaning wipe the platen rib s and their surroundings with a cotton swab If the phenomenon persists after conducting 1 and 2 servicing is required Service Wipe any soiling or dirt off from the sheet feed unit and the bottom case unit ribs 2 cleaning was performed and the platen ribs were cleaned with cotton swab paper gets smeared 8 C Print results Scratches on paper PP 101D PP 101 PR 101 SG 101 ...

Page 32: ...x 600 YMC 1200 x 1200 Standard 2 passes Bi BKY 600 x 600 MC 1200 x 1200 k 1200 x 1200 Photo Paper Pro PR 101 Custom 16 passes Bi YMCk 2400 x 1200 High 6 passes Bi YMC 1200 x 1200 Standard 4 passes Bi YMC 1200 x 1200 Matte Photo Paper MP 101 High 6 passes Bi YMC 1200 x 1200 Standard 4 passes Bi YMC 1200 x 1200 Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 High 6 passes Bi YMC 12...

Page 33: ...200 x 1200 Standard 4 passes Bi YMC 1200 x 1200 Duplicate Printing Quality 1 Quality 2 Quality 3 Quality 4 Quality 5 Plain paper High 4 passes Bi BK 600 x 600 YMC 1200 x 1200 Standard 1 pass Bi BKY 600 x 600 MC 1200 x 1200 Draft 1 pass Bi BK 300 x 300 YMC 600 x 600 Custom 1 pass Bi BK 300 x 300 YMC 600 x 600 Envelope High 4 passes Bi BK 600 x 600 YMC 1200 x 1200 Standard 2 passes Bi BKY 600 x 600 ...

Page 34: ... 240V 50 60Hz Approx 16W Approx 0 5W Approx 0 25W External dimensions Printer With the paper support and output tray retracted Approx 418 W x 286 D x 170 H mm With the paper support and output tray extended Approx 418 W x 555 D x 325 H mm Weight Approx 6 7kg not including print head and optional units Related standards Printer Adapter Electromagnetic radiance VCCI FCC IC CE Mark Taiwan EMC C tick ...

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