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Canon imageRUNNER ADVANCE C7580i II, Advance Maintenance Manual

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Canon imageRUNNER ADVANCE C7580i II Advance Maintenance Manual Download Page 4

Co

mm

on 

Process (Before)

 

Procedure 

Detail 

Note 

Time 

 
Verify Customers’ 
Concern 

Ask the customer about the condition of the machine 
and validate any issues they have. 
 
Ask Questions to find out if  there are any following 
issues on the machine? 
1.Copy Quality  
2.Jamming  
3.ERROR 
4.Other issues (Copier Only) 
5.No Problem 
 

Point: 

-

To perform efficient maintenance, we need to  
ask the customer about machine condition. 

 
Check the Serial 
Number 

Ensure the serial number on the machine matches the 
serial number that you are dispatched to.

 

Point: 

 -    If the serial number is incorrect and there is      

more than one machine at the account that is    
down please notify dispatch.

 

 

 
  Perform COM-TEST 

COPIER > Function > INSTALL>COM-TEST 

If COM-TEST is NG, fix this issue at first. If you can’t 
fix this issue please insure the issue is resolved 
prior to leaving the account.

 

 

 
 

C1 

  1   
min  

Check 

  1   
min  

Scan 

Check 

COM TEST 

  1   
min  

Check 

  1   
min  

COM TEST 

C2 

C3 

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide 

Summary of Contents for imageRUNNER ADVANCE C7580i II

Page 1: ...Preventative Maintenance Procedure Last update 04 27 2018 ...

Page 2: ...lowing items FCFR Uptime MCBV Customer Satisfaction How to use This document was developed by Canon USA Engineering Services and Solutions to perform consistent effective and efficient maintenance on all Canon products FCFR MCBV Uptime Parts Cost Visits Labor Implementation of the Preventative Maintenance Procedure ...

Page 3: ...ms 5 Consumable Part Counters Prepare Consumable and Durable Parts 6 Service Modes ITB Belt Position disp_misc ITB POS Firmware Version Event History Part Counters Service Mode Settings iRADV C7580i C7570i C7565i Advance Maintenance Guide 1 Understand the machine s current condition jams and error needed consumable parts before visiting EM call or PM Call 2 Prepare all consumable parts that exceed...

Page 4: ...bout machine condition Check the Serial Number Ensure the serial number on the machine matches the serial number that you are dispatched to Point If the serial number is incorrect and there is more than one machine at the account that is down please notify dispatch Perform COM TEST COPIER Function INSTALL COM TEST If COM TEST is NG fix this issue at first If you can t fix this issue please insure ...

Page 5: ...all Error and Jams Check COPIER DISPLAY ERR COPIER DISPLAY JAM COPIER DISPLAY ALARM Visual Check Visual Check Check Update 1 min 20 min 1 min 1 min Check System Software Version Check System Software Version COPIER DISPLAY VERSION Check for latest version on e support and recommend to update the system software to latest version Point Check Update Check The latest firmware version should be instal...

Page 6: ...OUNTER DRBL 2 PD PU SP FD RL Upper Deck PD PU SP FD R2 Middle Deck PD PU SP FD R3 Lower Deck ADF COPIER COUNTER DRBL 2 DF PU RL DF FD RL DF SP RL LNT TAP1 LNT TAP2 COPIER COUNTER DRBL 1 COPIER COUNTER DRBL 2 Visual Check 1 min Replace 10 min Replace 10 min Developer COPIER COUNTER DRBL 1 DV UNT C DRBL 1 DV UNT Y DRBL 1 DV UNT M DRBL 1 DV UNT K Coronas COPIER COUNTER PRDC 1 PRM WIRE PRDC 1 PRM CLN ...

Page 7: ...eplace any parts at or above 100 COPIER COUNTER DRBL 1 PRDC 1 ITB 2nd Transfer 2TR ROLL TR BLT 2TR INRL 1TR RL Y 1TR RL M 1TR RL C 1TR RL K TR STC H ITB BLD 1 ITB SCRP Fixing FX BLT U FIX TH1 FIX TH2 Replace 60 min Visual Check 1 min Check Replace Filters TN FIL1 OZ FIL1 OZ FIL2 If Snapshot tool was used successfully skip steps C5 through C9 FX WEB 1 to 4 FX L FX UH RL C9 Common Process Before iRA...

Page 8: ... 2012 Archive C5000 Topic 13 Paper Feed Lines When Scanning Originals via DADF White Lines 1 Cassette 1 2 Cassette 2 3 Cassette 3 4 Cassette 4 5 Bypass Tray or Paper Deck Perform C10 and C11 at the same time to save time Check 5 min 1 Black band on 2nd side 2 Light or missing image on rear side from developing roller coating failure 3 White band 4 White line 5 White spots Y M or C 6 Color Displace...

Page 9: ...rs Point 1 Clean the Rollers using a lint free cloth with soap and water Sensors should be cleaned using a blower brush 2 Check that Document Guide Assembly is installed not missing Guide FM3 6234 and Sheet FC8 5773 See TP10 206 Clean the Glass Platen roller 1 Copy Glass 2 ADF Reading Glass 3 Platen 4 2nd Glass Point 1 If the 2nd side Glass in ADF is dirty or there are a lot of Alarm codes for thi...

Page 10: ...imary Charging Assembly with the surface of the grid facing upwards Clean the Dust Proof Glass Bk and Color Clean the Dust Proof Glass for both YMC and BK Point YMC Use the Dust Proof Glass Cleaning Tool mounted to the inside of the Upper Front Cover Insert the cleaning tool pad side down The Dust Proof Glass Cleaning Pad FL2 4425 should be replaced if worn Black Slide out the Dust Proof Glass and...

Page 11: ...ghly to determine the cause Also check 3 Ensure BK Developer bias contacts is in correct position see pic below Point Inspect Clean the following 1 Drums Check the entire surface for wear damage and remove any debris that may be stuck on the edges of the Drum If the Drum is not being cleaned properly remove and inspect the Cleaning Assembly Clean Toner Catch Tray under Black Drum see pic below 2 D...

Page 12: ...ly and Cleaning Unit 2 If the surface of the ITB is covered with toner remove and inspect the Cleaning Unit 3 Inspect the surface of the ITB Belt for marks and scratches while ITB Assembly is out of machine 4 Clean Secondary Transfer Inlet Guide 5 Clean ITB Rail Frame Point 1 Check clean the Patch Sensors Remove any excess toner found around the Shutters Use your finger to slide open the Shutters ...

Page 13: ...uides and Rollers Check for paper jam remains under guides Remove and Clean both sides of Secondary Transfer Static Eliminator Remove Secondary Transfer Roller and clean cavity Rear side of Static Eliminator 5 min Clean Clean Clean M8 Maintenance Process iRADV C7580i C7570i C7565i Advance Maintenance Guide ...

Page 14: ...ore than likely have similar wear damage to Web Lower Pressure Roller and Heat Roller Small Springs FU9 2230 Figure 28 and Separation Plate FC0 7970 Figure 3 come with new Fixing Film Assembly Check Fixing Inlet Sensor Flag FC0 7993 5 min Check Maintenance Process M9 iRADV C7580i C7570i C7565i Advance Maintenance Guide ...

Page 15: ...per Path in the Vertical Paper Path Reverse Delivery and the Duplex Area Broken spring causes 0114 JAM Tension Spring FU5 2139 040 Check the Sensor Flags in Reverse Delivery Area for excessive wear Can cause 0115 jams FC9 3779 000 Point Clean the Duplex Paper Path and Rollers 5 min Clean Clean Check Nylon Rollers for proper spring tension Check 1 min Check Maintenance Process M10 iRADV C7580i C757...

Page 16: ...cally clears when PS112 changes state Very Important After emptying out the waste toner remove the prism section from the waste toner bottle and clean the area around the prism and itself before putting it back together Very Important Check Wall Clearance and Clean Replace Filters Point To Prevent Developing Assembly Failures 1 Make sure the back of the machine is at least 4 Inches from the wall 2...

Page 17: ...paper cover stock being punched and length of avg job plus other environment conditions Inspect Lubricate every 200K 5 min Check 1 min Visual Check Maintenance Process M13 M14 Test To lubricate Die Set pins that do not have felt pads 1 Depress the Die Set so that the pins protrude from the bottom plate 2 Apply a drop of high quality machine oil to the end of each pin 3 Wipe clean leaving a light c...

Page 18: ... the motor and other electrical components Use vacuum cleaner if possible A small paintbrush can also be used but extreme care should be used around electrical components 2 Clean non electrical components with alcohol an approved cleaner or soft cloth moistened with mild detergent and warm water 3 Clean the Rollers with alcohol Base Cleaning Chips and paper dust falls to the bottom of the punch Cl...

Page 19: ...pect the Bearing housing Clean the Idler Rollers with a soft cloth and alcohol Inspect for wear patterns or grooves Roller surface should be smooth Clean all Drive Rollers with a clean cloth and alcohol Should be free of toner deposits wear marks scuff marks dents etc Use canned air to blow the debris off each sensor 5 min Clean 10 min Clean M16 Do not need to do this every service call Recommende...

Page 20: ... 010 Qty 1 3 min Check Check M18 iRADV C7580i C7570i C7565i Advance Maintenance Guide Do not need to do this every service call Recommended at 500K depending on customer use and environment Door Latch Ensure latch holds door closed Ensure switch is activated when the door is closed Panel latch Magnetic latches on the Entrance Exit Idler Panels and Upper Bypass Idler Assy hold the Idler Panels in p...

Page 21: ...d with Lint Free Paper with soap and water during each visit 9 min Visual Check Clean Staple Finisher V2 Booklet Finisher V2 Maintenance Process Internal Rollers Escape Tray Rollers Swing Guide Rollers Feed Roller FL0 5035 000 Shift Feed Roller FL0 3109 000 Roller FL0 5033 000 Delivery Lower Roller FM1 H272 010 iRADV C7580i C7570i C7565i Advance Maintenance Guide ...

Page 22: ... TD AD 4 3 Auto Correct Color Mismatch Settings Registration Adjustment Maintenance Adjust Image Quality Auto Correct Color Mismatch 4 Auto Adjust Gradation Settings Registration Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation Point 1 Perform SPIT EX This will supply new toner by ejecting the toner in the developing assembly 2 Perform TD AD 4 to adjust the toner to developer rati...

Page 23: ...sits 3 If you change the service mode value or update the system software take the P Print and keep with the Service Log PCQ 1 Cassette 1 2 Cassette 2 3 Cassette 3 4 Cassette 4 5 Bypass tray 6 Side Paper Deck Check Perform C14 and C15 at the same time to save time P PRINT 5 min P Print 2 min Fill out 3 min Check Check 1 Black band on 2nd side 2 Light or missing image on rear side from developing r...

Page 24: ...are leaving Ask the customer if everything was addressed Do they have the necessary supplies and ask if they are satisfied with your service Address all customer issues with your service manager Ensure they are resolved or addressed whether they are administrative service related or sales oriented 1 min Scan 1 min 1 min Check COM TEST Common Process After C17 C18 iRADV C7580i C7570i C7565i Advance...

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