Canon
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
C.
Service Parts Availability
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service parts for the key units,
assemblies and consumables to cover the entire machine function, and this
is designed to avoid potential machine downtime for the customer. Various
shipment options
currently offered include:
•
Next Flight Out (NFO)
•
UPS (Ground, Next Day, Early AM)
•
Pickup (Rush, Spot)
Table 29 – Parts Order Center Days and Hours of Operation
Days of Operation
Hours of Operation
Parts Order Center
Telephone Number
Monday – Friday
9:00 AM – 7:00 PM
Eastern Standard
Time
Canon Parts Order
Center
866-481-2569
Monday – Friday
7:00 PM – 9:00 AM
Eastern Standard
Time
24 / 7
Call Center
800-263-9271
Saturday – Sunday
All National Holidays
24 Hours
58 Shipment options are subject to change
59 Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts
Order Center (
) for more information.
imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide
March 2015
Rev. 2
Page 70
Summary of Contents for imageRUNNER ADVANCE C7055
Page 1: ...Canon Service Guide ...
