Canon imageRUNNER ADVANCE 6075 Series, Service Manual

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Error Code > Overview > Outline > Points to Note When Clearing HDD
Error Code > Overview > Outline > Points to Note When Clearing HDD
Overview
Outline
This chapter describes various codes which are displayed when a failure occurs on the
product. These are classified into 3 codes as follows.
Code type Explanation Reference
Error code This code is displayed when an error occurs on the machine. p. 7-3
Jam code This code is displayed when a jam occurs inside the machine. p. 7-81
Alarm code This code is displayed when a function of the machine is
malfunctioned.
p. 7-91
• Error code notation
An error code is shown in 7-digit [E000XXX] on the display on the operation panel. However,
[000] in 2 to 4 digit is not used. Thus, an error code is described as [EXXX] using 5 to 7 digit
in the service manual. (e.g.: E012 = E000012)
■
Location code
Error code, jam code, and alarm code include the location information.
Location information is displayed as 2-digit numbers as follows.
Device JAM ERR ALARM
imageRUNNER ADVANCE 6075/6065/6055 Series 00 Main Controller = 00
Printer engine = 05
Others of
listed below
Color Image Reader Unit-C1/
Duplex Color Image Reader Unit-C1
01 04 02
Paper Deck Unit-A1 00 05 04
Paper Deck Unit-D1 00 05 04
Document Insertion / Folding Unit-H1 02 05 -
Document Insertion Unit-L1 02 05 -
Staple Finisher-E1/Booklet Finisher-E1 02 05 61, 62
External 2/3 Hole Puncher-A1 02 05 65
T-7-1
T-7-2
■
Pickup position code
When jam occurs, pickup location is indicated with the following pickup position code.
Pickup position Pickup position code
At Finisher jam/At error avoidance jam/At ADF jam without pickup
operation (at SEND, Inbox, etc.)
00
Right Deck 01
Left Deck 02
Cassette 3 03
Cassette 4 04
Multi-purpose Tray 05
Side Paper Deck 06
Duplex (At duplex printing, jam occurs after paper passes through the
Duplex Paper Sensor (PS38).)
F0
■ Points to Note When Clearing MN-CON
• Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings,
Settings/Registration (Preferences), Adjustment/Maintenance, Function Settings, Set
Destination, Management Settings, TPM Settings, etc. Before execution of this operation,
ask user to back up the data and get approval for this operation.
• When clearing MN-CON while any login application other than Default Authentication is,
error such as not displayed login screen occurred. In this case, access SMS once and
switch login application to Default Authentication to recover to the normal status.
■
Points to Note When Clearing HDD
As a remedy for error codes (E602-XXXX, E611-0000), HDD partition is selected and the
target partition may be cleared.
When clearing partition, be sure to check which data will be deleted by referring Detail of
HDD partition and explain to the user before starting work.
T-7-3