Canon imageRUNNER ADVANCE 525 I Faq Manual Download Page 36

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Appendix

In altitudes of above sea level 3,000 m or higher

Machines with a hard disk may not operate 
properly when used at high altitudes of about 
3,000 meters above sea level, or higher.

Connecting the Telephone Line (Only for 

Products with a Fax Function)

This machine conforms to an analog telephone 
line standard. The machine can be connected to 
the public switched telephone network (PSTN) 
only. If you connect the machine to a digital 
telephone line or a dedicated telephone line, it 
might impede proper operation of the machine 
and could be the cause of damage. Make sure to 
confirm a type of telephone line before 
connecting the machine. Contact your optical 
fiber line or IP telephone line service providers if 
you want to connect the machine to those 
telephone lines.

When using wireless LAN (only for products 

with a wireless LAN function)

• 

Install the machine at a distance of 50 meters 
or less from the wireless LAN router.

• 

As far as possible, install in a location where 
communication is not blocked by intervening 
objects. The signal may be degraded when 
passing through walls or floors.

• 

Keep the machine as far as possible from 
digital cordless phones, microwave ovens, or 
other equipment that emits radio waves.

• 

Do not use near medical equipment. Radio 
waves emitted from this machine may 
interfere with medical equipment, which may 
result in malfunctions and accidents.

If the operating noise concerns you

Depending on the use environment and 
operating mode, if the operating noise is of 
concern, it is recommended that the machine be 
installed in a place other than the office.

Moving/Relocating the Machine

When moving/relocating the machine, contact  
your local authorized Canon dealer beforehand. 
When the machine is moved/relocated, the 
relevant instructions in the User's Guide must be 
followed.

Power Supply

 WARNING

• 

Use only a power supply that meets the 
specified voltage requirements. Failure to do 
so may result in a fire or electrical shock.

• 

The machine must be connected to a 
socket-outlet with grounding connection by 
the provided power cord.

• 

Do not use power cords other than the one 
provided, as this may result in a fire or electrical 
shock.

• 

The provided power cord is intended for use 
with this machine. Do not connect the power 
cord to other devices.

• 

Do not modify, pull, forcibly bend, or perform 
any other act that may damage the power 
cord. Do not place heavy objects on the power 
cord. Damaging the power cord may result in 
a fire or electrical shock.

• 

Do not plug in or unplug the power plug with 
wet hands, as this may result in an electrical 
shock.

• 

Do not use extension cords or multi-plug 
power strips with the machine. Doing so may 
result in a fire or electrical shock.

• 

Do not wrap the power cord or tie it in a knot, 
as this may result in a fire or electrical shock.

• 

Insert the power plug completely into the AC 
power outlet. Failure to do so may result in a 
fire or electrical shock.

• 

Remove the power plug completely from the 
AC power outlet during a thunder storm. 
Failure to do so may result in a fire, electrical 
shock, or damage to the machine.

• 

When installing this machine, be careful not to 
get your hands caught between the machine 
and the floor or walls. Doing so may result in 
injury.

Leveling feet (only for products with leveling 

feet)

Do not remove the machine's leveling feet after 
the machine has been installed, as this may 
cause the machine to fall or tip over, resulting in 
personal injury.

 IMPORTANT

Do not install in the following locations

Doing so may result in damage to the machine.

• 

A location subject to temperature and 
humidity extremes, whether low or high

• 

A location subject to dramatic changes in 
temperature or humidity

• 

A location near equipment that generates 
magnetic or electromagnetic waves

• 

A laboratory or location where chemical 
reactions occur

• 

A location exposed to corrosive or toxic gases

• 

A location that may warp from the weight of 
the machine or where the machine is liable to 
sink (a carpet, etc.)

Avoid poorly ventilated locations

This machine generates a slight amount of ozone 
and other emissions during normal use. These 
emissions are not harmful to health. However, 
they may be noticeable during extended use or 
long production runs in poorly ventilated rooms. 
To maintain a comfortable working environment, 
it is recommended that the room where the 
machine operates be appropriately ventilated. 
Also avoid locations where people would be 
exposed to emissions from the machine. 

Do not install in a location where 

condensation occurs

Water droplets (condensation) may form inside 
the machine when the room where the machine 
is installed is heated rapidly, and when the 
machine is moved from a cool or dry location to 
a hot or humid location. Using the machine 
under these conditions may result in paper jams, 
poor print quality, or damage to the machine. 
Let the machine adjust to the ambient 
temperature and humidity for at least 2 hours 
before use.

Avoid installing the machine near computers 

or other precision electronic equipment. 

Electrical interference and vibrations generated by 
the machine while printing can adversely affect 
the operation of such equipment.

Avoid installing the machine near televisions, 

radios, or similar electronic equipment. 

The machine might interfere with sound and 
picture signal reception. Insert the power plug into 
a dedicated power outlet, and maintain as much 
space as possible between the machine and other 
electronic equipment.

Motion sensor

In an environment like the following, the 
operation of the machine's motion sensor may 
become unstable.

• 

An object is placed near the motion sensor.

• 

The machine is installed in a location where 
people and objects pass by often.

• 

Another sensor device, such as a sensor light is 
being used nearby.

• 

Ultrasonic waves are generated.

If you feel that something is wrong with the 
operation of the motion sensor, change the 
sensitivity setting in Settings/Registration > 
[Preferences] > [Timer/Energy Settings] > [Use 
Motion Sensor] > [Sensor Sensitivity].

Important Safety 

Instructions

This chapter describes important safety 
instructions for the prevention of injury to users of 
this machine and others, and damage to property. 
Read this chapter before using the machine, and 
follow the instructions to use the machine properly. 
Do not perform any operations not described in 
this manual. Canon will not be responsible for any 
damages resulting from operations not described 
in this manual, improper use, or repair or changes 
not performed by Canon or a third party 
authorized by Canon. Improper operation or use of 
this machine could result in personal injury and/or 
damage requiring extensive repair that may not be 
covered under your Limited Warranty.

Installation

To use this machine safely and comfortably, 
carefully read the following precautions and 
install the machine in an appropriate location.

 WARNING

Do not install in a location that may result in a 

fire or electrical shock

• 

A location where the ventilation slots are 
blocked (too close to walls, beds, sofas, rugs, or 
similar objects)

• 

A damp or dusty location

• 

A location exposed to direct sunlight or outdoors

• 

A location subject to high temperatures

• 

A location exposed to open flames

• 

Near alcohol, paint thinners or other 
flammable substances

Other warnings

• 

Do not connect unapproved cables to this 
machine. Doing so may result in a fire or 
electrical shock.

• 

Do not place necklaces and other metal 
objects or containers filled with liquid on the 
machine. If foreign substances come in contact 
with electrical parts inside the machine, it may 
result in a fire or electrical shock.

• 

If any foreign substance falls into this machine, 
unplug the power plug from the AC power outlet 
and contact your local authorized Canon dealer.

 CAUTION

Do not install in the following locations

The machine may drop or fall, resulting in injury.

• 

An unstable location

• 

A location exposed to vibrations

Other cautions

• 

When carrying this machine, follow the 
instructions in this manual. If carried 
improperly, it may fall, resulting in injury.

 WARNING

Indicates a warning concerning operations 
that may lead to death or injury to persons if 
not performed correctly. To use the machine 
safely, always pay attention to these warnings.

 CAUTION

Indicates a caution concerning operations 
that may lead to injury to persons if not 
performed correctly. To use the machine 
safely, always pay attention to these cautions.

 IMPORTANT

Indicates operational requirements and 
restrictions. Be sure to read these items 
carefully to operate the machine correctly, 
and avoid damage to the machine or 
property.

Summary of Contents for imageRUNNER ADVANCE 525 I

Page 1: ...nstructions before operating this product P 36 After you finish reading this guide store it in a safe place for future reference The information in this document is subject to change without notice What is Your Question https oip manual canon ...

Page 2: ...an and Send 22 Stopping Scanning Faxing 22 Scanned Documents Cannot Be E Mailed 23 If You Cannot Send Forward Faxes 24 If You Cannot Receive Faxes 25 The Machine Does Not Operate P 4 Scan Fax Cannot Be Performed Successfully Loading Paper in the Paper Drawer 6 When You Have Loaded a Different Type of Paper than the Preset One 6 Loading Paper in the Multi Purpose Tray 8 Loading Paper with Printed L...

Page 3: ...tisfactory P 13 Loading Paper or Paper Settings Cannot Be Done Successfully Illustrated Index P 32 Appendix P 36 You Can Consult the User s Guide 43 If You Notice a Search Number 43 Do You Want to Know More P 43 P 18 Paper Is Not Fed 18 If the Load paper Message Is Displayed 19 Printing Cannot Be Performed on the Expected Side of Paper 20 Printing Cannot Be Performed with the Expected Size 20 In T...

Page 4: ... the main power ON check the power plug Main power indicator I ON Note that the power plug or outlet may be different in shape depending on the region Check 3 Is lit Press this to cancel the Sleep mode Check 2 Is the machine correctly connected to the computer Check the network connection 0YAS 006 Setting up the Network Environment User s Guide How to use the search number P 43 Check 4 The Machine...

Page 5: ...ng to be processed 2 Check that the main power indicator has turned off 3 Press the power switch again Install the printer driver again N OT E For more information P 27 Solution 1 Solution 2 The Machine Does Not Respond to the Computer The Authentication Screen Logon Screen Is Displayed and You Cannot Go Further Log on to the machine using a registered user ID To continue the operation when the au...

Page 6: ...rint side face up 4 Place the paper drawer back into the machine CAUTION Be careful not to get your fingers caught between the paper drawer and the machine POINT When you have changed the paper size replace the paper size label with an appropriate one as necessary P 32 When you have loaded a different type of paper than the preset one be sure to change the paper type setting on the right half of t...

Page 7: ...te basis weight 2 Press OK 6 Press OK When you have loaded custom size paper Specify the paper size manually 0YAS 02E Specifying custom size paper User s Guide How to use the search number P 43 1 Select the paper type 0YAS 0KU Hardware Specifications How to use the search number P 43 For available paper see the following ...

Page 8: ... when loading large sized paper 3 First fan the paper stack well align the edges on a flat surface and then load it Make sure that this line is not exceeded The print side face down 4 If the paper type setting does not match the paper you have loaded Change the setting manually 1 2 3 Press OK 2 Press 1 Select the paper size Press 1 Select the paper type 2 Press Loading Paper in the Multi Purpose T...

Page 9: ...ide of printed paper 1 Load paper in the multi purpose tray the print side face down 2 In the Paper Type selection screen press 2nd Side of 2 Sided Page CAUTION For this operation paper can only be loaded in the multi purpose tray POINT You can use only paper printed with this machine 0YAS 0KU Hardware Specifications How to use the search number P 43 For available paper see the following ...

Page 10: ... Example When printing on A4 size paper Orientation Printing result Paper Drawer Multi Purpose Tray Co Ltd Paper Drawer Paper Logo C o t d L Multi Purpose Tray A B C Co Ltd Co Ltd Co td L ABC Co Ltd N OT E When copying to paper with printed logos User s Guide N OT E Basic Paper Loading Operations For paper drawer P 6 For multi purpose tray P 8 ...

Page 11: ...the glued areas For the multi purpose tray load envelopes with the front side face down For the loading orientation see the table below Multi Purpose Tray No 10 COM10 ISO C5 DL Monarch Multi Purpose Tray Envelope Preparation before Loading Envelopes 1 Take five or so pieces of envelopes fan them well to eliminate curls and level the stack flat Press the stack along the four side edges 2 To prevent...

Page 12: ...loading envelopes in the multi purpose tray 1 Check the orientation of the stack of envelopes and load it in the multi purpose tray N OT E Basic Handling Operations for the Multi Purpose Tray P 8 2 3 4 Press OK Press Select the type of envelopes ...

Page 13: ...s 2 Press Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation on the touch panel display Follow the instructions in the screen to perform gradation adjustment For more information see the User s Guide 0YAS 0HU Adjusting Gradation User s Guide How to use the search number P 43 Solution 1 Solution 2 Printing Results Are Not Satisfactory Images Are Shifted Slanted Adjust the paper guide...

Page 14: ... the roller while cleaning 4 Close the feeder cover 5 Open the feeder and clean the upper side white plate and thin and long glass area using the supplied glass cleaning sheet 6 Clean the lower side white plate and thin and long glass area using the supplied glass cleaning sheet 7 Close the feeder 8 Insert the power plug into the power outlet and turn the power ON N OT E If black streaks still app...

Page 15: ...15 Bleed through Occurs Bleed through Occurs Adjust a background density 1 Press 2 Select the function on the touch panel display 3 Press Options 4 Press Example Fax 5 Press 6 Press OK Solution ...

Page 16: ...er jam locations Use these buttons and bar to operate the video POINT The screen disappears once all the jammed paper is removed and all the machine s covers and drawers are closed correctly If you do not understand the remedy by referring to the screen See the User s Guide to make sure of the remedy 0YAS 0JF Clearing Paper Jams User s Guide How to use the search number P 43 If Paper Jams Occur ...

Page 17: ...u forcibly remove the jammed paper torn scraps of paper may remain in the main unit or optional devices If paper tears check that there are no scraps of paper inside and try to remove all of the scraps Do not try to pull out the jammed paper forcibly Solution 3 Solution 4 Adjust the paper guides Adjust the guide exactly Multi purpose tray Check the paper feed If paper jams occur due to overlapping...

Page 18: ...ce For available paper see the following 0YAS 0KU Available paper User s Guide How to use the search number P 43 Solution 1 Remove the excess amount of paper Make sure that the paper stack does not exceed the load limit line Load paper of the same size and same type in the same paper source You cannot load paper of different sizes or different types in one paper source Check the paper type setting...

Page 19: ...atch the loaded paper change the setting For paper drawer P 6 For multi purpose tray P 8 For optional paper sources User s Guide Make sure that the original size and output paper size are correct 1 Check the original size and possible output sizes on the Printing Preferences screen of the printer driver 2 Load paper of the size matching the original size setting POINT To print on paper of a size d...

Page 20: ...awer The print side face up Multi Purpose Tray The print side face down N OT E For optional paper sources User s Guide 2 If the check result indicates that the paper is not loaded correctly reload the paper correctly Solution Make sure that the paper size setting matches the size of the loaded paper 1 Replace the loaded paper with paper of the size you want to print POINT If you want to print on t...

Page 21: ... direction 2 In the Printing Preferences screen of the driver set Orientation for the direction selected in step 1 3 While viewing the preview image make settings in the order of Page Layout Page Order 1 sided 2 sided Booklet Printing Binding Location POINT Page Order is only displayed when you set Page Layout to 2 on 1 or other option for printing multiple pages on one physical 2 3 Orientation Po...

Page 22: ...ttons 1 Press 2 Press Dest Fwd Settings Register Destinations on the touch panel display 6 Press 4 Press 3 Select the destination 5 Change the registered information Example Address book POINT To check the connection after changing the registered information press Check Connection N OT E For more information P 23 Editing the address book one touch buttons Solution To stop the paper feed 1 Press 2 ...

Page 23: ...r the SMTP DNS server For the setting procedures see the User s Guide To specify the port number for SMTP TX POP RX 1 Press 2 On the touch panel display press Function Settings Send E Mail I Fax Settings Specify Port Number for SMTP TX POP RX 3 Specify the port number 4 Press OK 0YAS 017 0YAS 00X Setting E mail I Fax Communication User s Guide Making DNS Settings User s Guide How to use the search...

Page 24: ...if the machine cannot be connected to the destination fax number no fax dial tone is heard There may be a problem with the destination or your telephone carrier Contact the destination If you cannot forward faxes Check the information of the forwarding destination registered to the address book one touch buttons If anything is wrong with the information correct it 1 Press 2 Press Dest Fwd Settings...

Page 25: ... using the error code 0YAS 0K2 Countermeasures for Each Error Code User s Guide How to use the search number P 43 Solution 1 Solution 2 If you are using an optical line or IP telephone line Communication errors may occur depending on the line quality For more information contact your telephone carrier Reduce the fax transmission speed Reducing the fax transmission speed may result in a communicati...

Page 26: ...l To cancel a copy job waiting to be output 1 Press 4 Press 2 Select Copy from the drop down list 3 Select the copy job you want to cancel 5 Press Yes For Windows OS 1 In the computer screen double click the printer icon 2 Select the file you want to cancel 3 Click 4 Select Cancel 5 Click Yes For Mac OS 1 In the computer screen click the printer icon on the Dock 2 Select the file you want to cance...

Page 27: ... driver from the Canon website https global canon POINT For details of printer driver installation see the Driver Installation Guide The Guide can be downloaded from or viewed on the Canon website https global canon Latest OS support information See the Canon website https global canon If a printer driver for this machine is already installed on your computer Depending on your system environment i...

Page 28: ... the screen 1 Prepare the consumable Check the item name This is an item name identifying a Canon genuine consumables For high quality printouts we recommend that you use Canon genuine consumables N OT E List of Consumables P 29 To check the item name of a consumable in the normal operation screen 1 Press on the touch panel display 2 Check Consumables Others Check Consumables on the touch panel di...

Page 29: ...re temperature is not higher than 30 C and humidity is not higher than 80 Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace Use of counterfeit toner cartridge may result in poor print quality or machine performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner cart...

Page 30: ...the procedure below to contact the service representative 1 Make a note of the code number displayed on the screen POINT Multiple code numbers may be displayed 2 Turn the machine OFF and disconnect the power plug from the power outlet 3 Contact the service representative CAUTION For any inquiries have the following information ready Product name Dealer where you purchased the machine Detailsofyour...

Page 31: ...he machine enters the limited functions mode When the problem is resolved the Call service representative message disappears in the screen at the bottom left POINT When you select a restricted function in the limited functions mode the following screen appears Press on the touch panel display to return to the Home and then select a different function 140K 04Y Functions available in the limited fun...

Page 32: ...ntify the name of a part and find the page where that part is described Main Unit Paper size label P 6 Attach the paper size label so that it aligns with the cassette number indicator horizontally Separate by approx 5 mm Cassette number indicator 1 3 ...

Page 33: ...33 Main Unit Power switch P 5 Multi purpose tray P 8 Tray extension Paper guides Paper guides Paper drawer P 6 ...

Page 34: ... the Home screen 3 Touch panel display P 4 Displays the settings screen and messages Touch the panel to perform setting and other operations 4 Timeline Displays a log for settings specified in Copy Scan and Send 5 Status Monitor P 17 Press to check the status of a job or cancel a job 6 Reset key Press to cancel the settings and restore the previously specified settings Control Panel ...

Page 35: ...9 Main Power indicator P 4 Lights when the power is turned ON 10 Start key Press this to start an operation or data reading 11 Stop key P 22 Press to stop the current operation 12 Clear key Press to clear the entered values or characters 13 Volume Settings key Press to adjust the sound volume 14 Brightness Adjustment key Adjusts the brightness of the screen 15 Counter Device Information key Press ...

Page 36: ...extended use or long production runs in poorly ventilated rooms To maintain a comfortable working environment it is recommended that the room where the machine operates be appropriately ventilated Also avoid locations where people would be exposed to emissions from the machine Do not install in a location where condensation occurs Water droplets condensation may form inside the machine when the ro...

Page 37: ...ct is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety Never open covers other than those instructed in the manuals for this machine If the laser beam should escape and enter your eyes exposure may cause damage to your eyes Use of controls adjust...

Page 38: ...de only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Travelers Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immi...

Page 39: ...cept as expressly provided herein no license or right expressed or implied is hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE 3 You may use the SOFTWARE solely for use with the PRODUCT 4 You may not assign sublicense market distribute or transfer the SOFTWARE to any third party without prior written consent of righ...

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Page 43: ...at all You can search through the User s Guide by the search number If you notice a search number in a topic in this guide you are reading Search number Example ABCD 123 Setting the network environment User s Guide How to use the search number P 43 Opening the User s Guide 1 Display the online manual website https oip manual canon 2 Select the appropriate user s guide imageRUNNER ADVANCE Black Whi...

Page 44: ...on ON L6Y 5Z7 Canada CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands See http www canon europe com for details on your regional dealer CANON AUSTRALIA PTY LTD Building A The Park Estate 5 Talavera Road Macquarie Park NSW 2113 Australia CANON CHINA CO LTD 2F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 Fusionopolis Place...

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