Canon imageRUNNER 2545i, Printer Manual

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Identifying and Isolating Problems 5-2
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Identifying and Isolating Problems
You may experience problems while operating the machine. Take a minute to see if
there is a simple solution to your problem before contacting your local authorized
Canon dealer.
Printer Problems
Indicators are off and the display is blank.
Cause 1 Power switch is not turned ON.
Remedy Check the power switch to ensure that the machine is turned ON.
Cause 2 Power cord is not connected.
Remedy Check the power cord and make sure it is connected at both ends.
Cause 3 No power at the AC outlet.
Remedy Check the AC outlet. Consult an electrician or the local power company. If you
are using a power strip, ensure that the power lead is connected at the source
and turned ON.
Printing does not start.
Cause 1 The output tray is full of paper during the print job. (When the optional Inner
Finisher-B1 is set up, the tray is full of paper.)
Remedy Remove the paper in the tray.
Cause 2 The machine and host computer are not properly connected.
Remedy Check the cable connection between the host computer and the machine. (See
Chapter 1, “Machine Installation,” in the
User’s Guide .)
Cause 3 A failure occurred in the machine or an optional device.
Remedy Follow the instructions in the message on the touch panel display.