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© 2006 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this proprietary report or excerpts from this report, in any man-

ner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be pros-

ecuted to the fullest extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ  07601. Contact us at [email protected].

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Canon imageRUNNER 2020i

Buyers LaBoratory  

Lab TesT RepoRT

© 2006 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this proprietary report or excerpts from this report, in any man-

ner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be pros-

ecuted to the fullest extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ  07601. Contact us at [email protected].

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Canon imageRUNNER 2020i

Buyers LaBoratory  

Lab TesT RepoRT

Test Environment

This product was tested in BLI’s 10,000-square-foot test lab, in an environment monitored by 

a Honeywell Temp/RH chart recorder, which replicates typical office conditions.

Test Equipment

BLI’s  dedicated  test  network,  consisting  of  Windows  NT  4.0,  2000  and  Microsoft  Exchange 

servers, Windows 2000 and XP workstations, 10BaseT/100BaseTX network switches and CAT5 

cabling.

Test Duration

Products are tested for two months, five weeks of which consists of a durability test during 

which the product is run at its manufacturer-rated maximum monthly duty cycle, with 50 per-

cent of the test volume comprised of copy jobs and 50 percent comprised of print jobs. BLI’s 

daily test usage is designed to replicate real-world use over an eight-hour workday, and as 

such includes a mix of various-size documents, simplex and duplex modes, and a mix of short, 

moderate and long run lengths, and on/off cycles, throughout the day. The durability evalua-

tion also includes testing of the document feeder/scanner for an additional 10 percent of the 

monthly maximum volume, evenly divided over the course of the test.

Tested Configuration

Base unit, plus optional inner two-way tray and 2 x 250-sheet cassette feeding kit. 

Test Procedures

The  test  methods  and  procedures  employed  by  BLI  in  its  lab  testing  include  BLI’s  propri-

etary procedures and industry-standard test procedures, including a BLI-developed variation 

of  ASTM’s  1318-90  Test  Method  for  Determination  of  Productivity  using  Electrostatic  Copy 

Machines. In addition to a number of proprietary test documents, BLI uses an industry-stan-

dard Katun test original for evaluating black image quality and test suites from Quality Logic 

to evaluate applications compatibility. In addition to a visual observation, color print quality 

is tested using the ANSI standard IT8 Color Test Target, which is read using the Minolta CM503I 

Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. In addi-

tion, density of black and color output is measured using an X-Rite 428 Densitometer. Georgia-

Pacific Spectrum DP 20-lb. bond is used in the tests, 10 percent of which is recycled paper 

containing  30  percent  post-consumer  content.  Image  quality  is  tested  using  Georgia-Pacific 

Printing Paper (95 brightness, 22-lb. bond).

sUPPoRtING tEst Data

Buyers Laboratory Inc. • 20 Railroad Avenue • Hackensack, NJ 07601 • USA • (201) 488-0404

Michael Danziger

CEO

Mark Lerch

COO

Anthony F. Polifrone

Managing Director

Daria M. Hoffman

Managing Editor

Lynn Nannariello

Senior Editor

Mark Young

Senior Editor, Solutions

Marlene Orr

Printer Industry Analyst

Tracie Hines

Associate Editor

George Mikolay

Associate Editor

Carl Schell

Associate Editor

Ben Curry

Research Editor

Marc Bussanich

Technical Analyst

Camille Dendtler

Research Manager

Pete Emory

Manager of Laboratory 

Testing

Pia Beddiges

Manager of Field Testing

Ken Nardone

Technical Manager, Field Testing

Anthony Marchesini

IT Director

T. R. Patrick

Art Director

This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner, 
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  

contact BLI at (201) 488-0404 (x17) or at [email protected].

Summary of Contents for IMAGERUNNER 2020

Page 1: ...net Contributing to the imageRUNNER 2020i s very good ease of use are a touch screen and standard automatic duplexing which are not offered on most competitive models In addition this model which has the highest standard memory capacity 256 MB for competitive devices offers full color document distribution capabilities Because of its outstanding overall performance and excellent value BLI highly r...

Page 2: ...copy job The unit does not offer an interrupt function Jobs are processed on a first in first out basis one function cannot be established as a priority function Administrative utilities for the imageRUNNER 2020i include the unit s Remote User Interface its embedded Web page which can be accessed from users desktops and imageWARE Enterprise Management Console which is HTML based imageWARE Enterpri...

Page 3: ... provides extensive information on jobs via the job status tab Information includes user name status of the job and number of pages There are separate logs for print jobs copy jobs send jobs and receive faxes Plug ins for HP Web Jetadmin are available for Canon products so users of this popular management utility can use it to manage Canon devices as well Department ID mode enables administrators ...

Page 4: ...used however to obtain accurate information the user must first select to update status information which requires numer ous steps 12 mouse clicks Further it was observed that if a port is created manually using Canon s LPR 2 0 port creation utility which is required to run the Job Monitor utility the information on available paper status from the print driver was inaccurate even after updating st...

Page 5: ...d PCL 5e 6 driver the UFR II LT driver is also standard The drivers support Windows 98 2000 Me XP Server 2003 and Novell NetWare The PCL driver also supports Windows NT 4 0 and the UFR II LT driver supports Mac OS X or higher Most of the features used for typical print jobs are accessible on the main screen The well designed drivers are graphical enabling point and click selection of paper drawers...

Page 6: ...file e mail and Internet fax With the unit s scan to e mail capability users can scan and send docu ments in TIFF PDF PDF compact and JPEG format Users can scan to mul tiple e mail addresses which can be programmed from the Web utility and the control panel in a single session The unit can scan color documents Tested scan speed for a black and white document at 23 42 originals per minute is faster...

Page 7: ...titive in 1 2 and 2 2 modes First copy time from both the platen and the document feeder are among the slowest for competitive models The imageRUNNER 2020i features a well designed control panel that incor porates a large 3 1 2 x 4 3 4 easy to read LCD display that is adjustable for brightness via a dial on the control panel Unlike with some manufac turers the imageRUNNER 2020i s control panel pro...

Page 8: ...el Procedures for replacing the toner are simple although a bit awkward because the user must remove the seal while inserting the toner cartridge into the device otherwise the toner will spill Removing misfeeds was easy Although no step by step instructions are pro vided a graphic and text message on the display indicate the misfeed loca tion The drum is not exposed when removing misfeeds from the...

Page 9: ...at can top corner staple up to 50 sheets an optional finisher tray that provides an additional output tray is also available and an inner two way tray which was provided with the test unit that provides collation when stapling is not required The unit features Canon s RAPID Fusing Technology which according to the company helps speed warm up times and significantly helps reduce energy consumption ...

Page 10: ...lab com 10 LAB TEST Canon imageRUNNER 2020i Buyers Laboratory Lab Test Report The tested toner yield of the imageRUNNER 2020i is slightly below the aver age for Segment 1 units When equipped with the optional finisher the imageRUNNER 2020i is priced substantially lower than the average for comparably equipped competitive models In addition the unit s supplies cost per page is lower than the aver a...

Page 11: ...ssette feeding kit Test Procedures The test methods and procedures employed by BLI in its lab testing include BLI s propri etary procedures and industry standard test procedures including a BLI developed variation of ASTM s 1318 90 Test Method for Determination of Productivity using Electrostatic Copy Machines In addition to a number of proprietary test documents BLI uses an industry stan dard Kat...

Page 12: ...able Service Calls 0 PMs 0 Total Service Calls including PMs 0 Multitasking Evaluation Secondary Function Primary Function PRINT SCAN COPY PRINT Yes Yes Yes SCAN Yes Yes Yes COPY Yes Yes Yes NOTE A Yes indicates that the user can initiate the secondary function while the primary function is taking place and that no further user intervention will be required for the secondary function to take place...

Page 13: ...ur readings corresponding to four different solid black locations on the output The higher the density reading the darker the image Halftone range Halftone output was visible from the 2 to 96 dot fill levels with distinct transitions between most levels and consistent coverage within levels Copy Quality Text Excellent Line Art Excellent Halftone Pattern Good Halftone Range Very Good Solids Excelle...

Page 14: ...and 18 88 seconds running at 8 21 ppm which translates to an effi ciency rate of 41 04 BLI s job stream includes Word documents Outlook e mail messages Excel spreadsheets and PowerPoint HTML and Acrobat PDF files totaling 19 pages This test simulates the type of traffic a typical device might experi ence in a real world multi user environment All of the files are sent to the printer as a group at ...

Page 15: ... 12 15 0 75 0 56 8 Copy 2 2 Sets Min Sec PPM Efficiency Overall Efficiency 1 2 38 88 7 6 37 8 37 8 5 6 43 15 14 9 74 4 56 1 Print 1 1 Sets Min Sec PPM Efficiency Overall Efficiency 1 0 43 79 13 7 68 5 68 5 5 2 41 19 18 6 93 1 80 8 Print 1 2 Sets Min Sec PPM Efficiency Overall Efficiency 1 1 10 91 8 5 42 3 42 3 5 3 12 41 15 6 78 0 60 1 Efficiency is tested using a 10 page document In print mode the...

Page 16: ... Auto Feature Device Detection Yes Booklet Printing Yes Collate Sets Yes Consumables Gauge No Delayed Scheduled Print No Max Paper Sources Per Job 2 N up Printing 2 to 16 Overlay Yes Paper Gauge No Print and Hold No Proof Print No Quantity Selection Up to 999 Reduction Enlargement 25 to 400 Resolution Modes 600 dpi Save Settings Yes Secure Printing No Watermarks Custom Watermarks Yes Yes Scan to e...

Page 17: ... 17 LAB TEST Canon imageRUNNER 2020i Buyers Laboratory Lab Test Report Tested Toner Yield Cost Per Page Toner Cartridge Net Weight Grams Toner Yield Impressions Impressions Per Gram Toner Cost Per Page1 Supplies Cost Per Page 455 4 8 082 17 74 0 392 0 392 1 Testing was conducted using BLI s toner yield test original with 6 page coverage 2 Supplies cost per page is based on BLI s tested toner yield...

Page 18: ... Cap 5 1 080 sheets Max Original Size 11 x 17 Min Max Output Size 3 3 4 x 5 7 8 11 x 17 Scan Copy Resolution 600 x 600 dpi Std Max Copier Memory 256 MB 256 MB Duplex Auto 1 2 2 2 2 1 Capacity Paper Sizes Unlimited 8 1 2 x 11 to 11 x 17 Document Feeder Std RADF Speed Capacity 20 opm 50 orig Paper Weights 14 to 28 lbs Stapler Sorter None Bins Stapling Cap Not applicable Stapling Positions Not applic...

Page 19: ...not avail URL LDAP Info not avail Scan Image Software Not applicable Not applicable OCR Software Not applicable File Mgmt Software Not applicable Other FACSIMILE SPECS Scanner Technology CCD Compression Method MH MR MMR JBIG Modem Speed 33 6 Kbps Std Max Fax Memory 256 MB 256 MB Min Max Orig Size 5 1 2 x 8 1 2 11 x 17 Max Paper Print Width 11 11 Effective Scan Width 11 Battery Backup Yes Relay Req...

Page 20: ...jected to a 50 000 impression Buyers Lab durability test in a networked environment the Canon imageRUNNER 2020i proved to be a highly reliable product THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE BUYERS LABORATORY INC 20 RAILROAD AVENUE HACKENSACK NJ 07601 USA WWW BUYERSLAB COM Copyright 2006 Buyers Laboratory This certificate has been reproduced with the written...

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