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Canon imagePROGRAF TZ-30000 Online Manual Download Page 405

Restrict Communication Using Firewall or Wi-Fi Router

Firewall is a system which prevents an unauthorized access from an external network user to protect an
inhouse network against attack or intrusion.

Firewall enables your network to be protected against an unauthorized access by restricting a
communication from the specific external IP address which seems to have a risk.

A home use Wi-Fi router has a similar function. Be careful when you change the settings.

Specify a Password for the Printer

Even if a malicious third party accesses to your printer by any chance, you can reduce a risk of
information leakage drastically by specifying a password to protect various information on your printer.

In addition, though the printer can be protected by specifying a password, it is important to manage the
specified password for security. Manage your password referring to the four points below. For details,
refer to your printer's manual.

• Be sure to change the default password.
• Change the password periodically.
• Do not use a password easy to guess for a third party.
• Do not tell a third party about the specified password casually.

Note

• A password is not specified for some printers at the time of purchase. In this case, specify the

password for the printer.

• A password cannot be specified for some printers.

Password management using Remote UI (User Interface)

Remote UI is a software to access to the printer via a network by using a web browser. You can check the
printer status or settings on Remote UI, which allows you to perform operations almost the same as those
you can on the operation panel of the printer.

Entering the printer's IP address or host name on the web browser displays the portal page of Remote UI.

For the procedure to start up or operations of Remote UI, refer to your printer's manual.

Important

• Do not access to a website while you are using Remote UI on the web browser.

•

In addition, be sure to close the web browser when you leave your seat before you finish performing
settings, or when you have finished performing settings.

Apply higher security level for Wi-Fi connection

When you use the printer via Wi-Fi, we recommend you apply a security method with higher security level
(e.g. WPA/WPA2).

For more on operations, refer to your printer's manual.

405

Summary of Contents for imagePROGRAF TZ-30000

Page 1: ...TZ 30000 TZ 5300 Online Manual English ...

Page 2: ...ry Tray 57 Inner Cover Inside 59 Carriage 61 Operation Panel 62 Optional accessories 64 Roll Holder Set 65 Printing procedure 66 Printing Options Using Rolls and Sheets 67 Turning the Printer On and Off 69 Loading and Printing on Rolls 72 Loading and Printing on Sheets 74 Printing in Windows 76 Printing from macOS 78 Canceling print jobs 80 Canceling Print Jobs from the Control Panel 81 Canceling ...

Page 3: ...ter 119 Removing Rolls From the Roll Holder 125 Feeding Roll Paper Manually 127 Keeping Track of the Amount of Roll Paper Left 129 Specifying the Amount of Extension for Borderless Printing 132 Specifying the Ink Drying Time for Rolls 135 Specifying the Cutting Method for Rolls 140 Cutting the Leading Edge of Roll Paper Automatically 151 Reducing Dust from Cutting Rolls 153 Automatically Switch Ro...

Page 4: ...ings 252 Hard disk settings 253 Monitoring service settings 255 Other printer settings 256 Language selection 258 Firmware update 259 Security settings 260 Printer information 261 Setting Administrator Password on Operation Panel 262 Erasing Data on Printer s Hard Disk 264 HP GL 2 Settings 266 Menus on HP GL 2 print settings 267 Color mode 269 Print quality 270 Input resolution 271 Print target 27...

Page 5: ...n 317 Enlarge Reduce Scaling and Auto rotation 319 Print centered and Cut to standard size 320 Cut to standard size and Auto rotation and Enlarge Reduce Fit paper size 322 Use nesting function and Auto rotation 325 Paper switching on a DOUBLE roll printer model and Auto rotation 327 Paper switching on a DOUBLE roll printer model and Enlarge Reduce Specify scaling 329 Detect image size and Oversize...

Page 6: ...ther Computer via LAN Changing from USB to LAN Connection 383 Printing Network Settings 384 Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection 401 Reconfiguration of Network Settings using the Remote UI 403 Countermeasures against Unauthorized Access 404 Network Status and Troubleshooting 406 Sharing the Printer on a Network Windows 408 Setting Up a Shared Printer ...

Page 7: ...e Cartridge 481 Maintenance Cartridge 482 Replacing the Maintenance Cartridge 483 Checking the Remaining Maintenance Cartridge Capacity 487 When to Replace the Maintenance Cartridge 488 Performing Maintenance Functions from Your Computer Windows 489 Cleaning the Print Heads 490 Printing a Nozzle Check Pattern 491 Cleaning the Printer 493 Cleaning the Printer Exterior 494 Cleaning Inside the Top Co...

Page 8: ...Paper Rolls in the Printer According to the Intended Use 583 Printing by Automatically Switching Upper level and Lower level Roll Papers 585 How to Switch Paper Rolls 591 Printing Photos and Business Documents 596 Printing By Setting Print Purpose 597 Edit in PosterArtist and Print 600 Printing CAD Drawings 602 Printing By Setting Print Purpose 597 Printing from AutoCAD 606 Changing the Print Qual...

Page 9: ...ning Up and Printing Multiple Documents to Cut Sheets 662 Printing by Connecting Multiple Pages 664 Printing Multiple Pages All on One Page 665 Dividing and Printing Posters 667 Printing Document in Center of Paper 670 Printing by Saving Roll Paper 673 Saving Roll Paper by Rotating Document 90 Degrees 674 Saving Roll Paper by Eliminating Upper and Lower Margins on Document 677 Switching the Paper ...

Page 10: ...t Job 722 Canon IJ Status Monitor 723 Checking the Ink Status from Your Computer 725 Instructions for Use Printer Driver 726 Printer Driver Description 729 Main Tab Description 730 Page Setup Tab Description 738 Layout Tab Description 744 Favorites Tab Description 751 Utility Tab Description 753 Device Settings Tab Description 755 Canon IJ Status Monitor Description 758 Updating the Printer Driver...

Page 11: ... easily create vertical or horizontal banners 803 Does this printer support sub ink tank system 804 I want to know how to configure roll cutting 805 I want to configure so that the roll is cut automatically after waiting for the ink to dry 806 How do I print without borders 807 I want to know the paper types that can be used in this printer 808 The paper type that I want to print is not displayed ...

Page 12: ...ed and Borderless Printing Fails 852 The tray is full is displayed even though the Top Delivery Tray is not full 853 The Printer Stops During a Print Job 854 Printing stops and an error message is displayed 855 The printer ejects blank unprinted paper 856 Problems with the Printing Quality 857 Printing is faint 858 Paper rubs against the Print Head 860 The edges of the paper are dirty 863 The surf...

Page 13: ...Windows 914 HP GL 2 problems 916 With HP GL 2 printing is misaligned 917 Lines or images are missing in printed HP GL 2 jobs 918 Lines are printed too thick or thin in HP GL 2 print jobs 919 HP GL 2 jobs are printed in monochrome or color 920 Printed colors of lines are inaccurate during HP GL 2 printing 921 HP GL 2 jobs are printed 6 mm larger than specified 922 HP GL 2 jobs are printed at maximu...

Page 14: ...B 940 100E 941 100F 942 1012 943 1018 944 1019 945 1022 946 1023 947 1024 948 1025 949 1034 950 1035 951 1051 952 1052 953 1054 954 1056 955 1057 956 1058 957 1059 958 1061 959 1200 960 1201 961 1210 962 1213 963 1214 964 1216 965 1217 966 1219 967 121A 968 ...

Page 15: ...6 974 1317 975 1318 976 1322 977 1323 978 1324 979 1326 980 1327 981 1328 982 1329 983 1331 984 1332 985 1333 986 1334 987 1335 988 1336 989 1401 990 1403 991 1408 992 1409 993 140A 994 140B 995 140C 996 140F 997 1468 998 1477 999 1478 1000 1480 1001 ...

Page 16: ... 1008 1552 1009 1570 1010 1571 1011 1660 1012 168B 1013 1720 1014 1721 1015 1722 1016 1730 1017 1731 1018 1752 1019 1753 1020 1756 1021 1757 1022 1875 1023 2001 1024 2002 1025 2130 1026 2131 1027 2132 1028 2133 1029 2134 1030 3000 1031 3001 1032 3200 1033 3201 1034 ...

Page 17: ... 1041 3311 1042 3312 1043 3313 1044 3314 1045 3315 1046 3316 1047 3317 1048 3331 1049 3332 1050 3333 1051 3334 1052 3335 1053 3336 1054 3338 1055 3341 1056 3342 1057 3350 1058 3351 1059 3352 1060 3414 1061 3415 1062 3416 1063 3417 1064 3418 1065 3419 1066 3420 1067 ...

Page 18: ... 1074 4111 1075 4113 1076 4114 1077 4116 1078 4117 1079 4122 1080 4123 1081 4124 1082 4127 1083 4128 1084 4801 1085 4803 1086 4804 1087 4805 1088 4806 1089 4807 1090 4808 1091 4809 1092 480A 1093 480B 1094 480C 1095 480D 1096 480E 1097 480F 1098 4810 1099 4811 1100 ...

Page 19: ... 1107 4903 1108 4905 1109 4909 1110 4910 1111 4911 1112 4913 1113 4920 1114 4931 1116 4932 1117 4933 1118 4934 1119 4935 1120 4937 1121 4938 1122 4939 1123 4950 1124 4951 1125 4952 1126 4953 1127 4954 1128 4955 1129 4956 1130 5106 1131 5200 1132 5A60 1133 5A61 1134 ...

Page 20: ... 1141 6702 1142 6820 1143 6900 1144 6901 1145 6902 1146 6910 1147 6920 1148 6921 1149 6930 1150 6931 1151 6932 1152 6933 1153 6940 1154 6941 1155 6942 1156 6943 1157 6944 1158 6945 1159 6946 1160 7050 1161 7051 1162 7052 1163 8200 1164 9000 1165 9001 1166 9110 1167 ...

Page 21: ...B20A 1168 B510 1169 ...

Page 22: ...ust be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch ena...

Page 23: ... S A and licensed to Canon Inc Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk Inc and or its subsidiaries and or affiliates in the USA and or other countries QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries USB Type C is a trademark of USB Implementers Forum The Mopria word mark and the Mopria Logo are registered and or unregist...

Page 24: ...form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanical transformation or translation of a Source form including but not limited to compiled object code generated documentation and conversions to other media types Work shall mean the work of a...

Page 25: ... 4 any medium with or without modifications and in Source or Object form provided that You meet the following conditions 1 You must give any other recipients of the Work or Derivative Works a copy of this License and 2 You must cause any modified files to carry prominent notices stating that You changed the files and 3 You must retain in the Source form of any Derivative Works that You distribute ...

Page 26: ... all other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivative Works thereof You may choose to offer and charge a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting...

Page 27: ...STITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 3 Cambridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 ...

Page 28: ...S PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCURE...

Page 29: ...isclaimer in the documentation and or other materials provided with the distribution Neither the name of Cisco Inc Beijing University of Posts and Telecommunications nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPR...

Page 30: ...that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name of Apple Inc Ap...

Page 31: ...THER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LEADTOOLS Copyright C 1991 2009 LEAD Technologies Inc CMap Resources Copyright 1990 2009 Adobe Systems Incorporated All rights reserved Copyright 1990 2010 Adobe Systems Incorporated All rights reserved Redistribution and u...

Page 32: ...MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing Research Labs New Mexico State University Copyright 2...

Page 33: ...ifornia Berkeley Copyright c 1981 2000 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form mus...

Page 34: ...nt in parts or full form without having to pay us royalty free usage o You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim al...

Page 35: ...works thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions o Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be pr...

Page 36: ...ect special incidental or consequential as a result of the reproduction modification distribution or other use of the TWAIN Toolkit JSON for Modern C Copyright c 2013 2017 Niels Lohmann Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation t...

Page 37: ...right c 2014 Kenneth MacKay All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of con...

Page 38: ...CT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ISC License Copyright c 2013 2017 Frank Denis j at pureftpd dot org Permission to use copy modify and or distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this per...

Page 39: ...ce this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software witho...

Page 40: ...OVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT ...

Page 41: ...Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing 41 ...

Page 42: ...sport Unit Cover Inside Roll Cover Inside Accessory Drawer Basket Roll Paper Indicator Maintenance Cover Inside Ink Tank Cover Inside Back Top Delivery Tray Inner Cover Inside Carriage Operation Panel Optional accessories Roll Holder Set 42 ...

Page 43: ... Front Transport Unit Cover Inside Roll Cover Inside Accessory Drawer Basket Roll Paper Indicator Maintenance Cover Inside Ink Tank Cover Inside Back Top Delivery Tray Inner Cover Inside Carriage Operation Panel 43 ...

Page 44: ...ll Cover 1 Open this cover to load rolls in the upper feed slot Roll Cover Inside E Roll Cover 2 Open this cover to load rolls in the lower feed slot Roll Cover Inside F Accessory Drawer Store printer manuals assembly tools and spare ink tanks The basket for documents output from the front is also stored in the drawer Accessory Drawer Basket G Roll Paper Indicator Displays the status of roll paper...

Page 45: ...the release lever Maintenance Cover Inside I USB Flash Drive Port Insert a USB flash drive to this port J Operation Panel Use this screen to operate the printer and check the printer status Operation Panel K Ink Tank Cover Open this cover to replace the ink tank Ink Tank Cover Inside 45 ...

Page 46: ...Transport Unit Cover Inside A Transport Unit Inner Cover This is the cover inside the transport unit cover Open this cover to remove jammed paper from inside the printer 46 ...

Page 47: ...is manual the illustrations on the upper are used A Roll Cover 1 When opened the cover can be used as a rest for the roll holder being loaded B Roll Cover 2 When opened the cover can be used as a rest for the roll holder being loaded C Roll Holder Slot Slide the Roll Holder into this slot 47 ...

Page 48: ... D Roll Holder Load the roll on this holder Roll Holder Set E Holder Stopper Secure the roll on the Roll Holder with this part 48 ...

Page 49: ...ket cloth When using the basket raise the arm When not using the basket fold it back into the drawer to store it C Basket Cloth Receives printed documents output from the front D Basket support bar When using the basket insert this part into the groove on the top of the roll cover 1 Using the Basket on the Front of the Printer 49 ...

Page 50: ... or releasing the release lever turns this lamp off B Paper Level Lamp green The number of lights indicates the amount of roll paper remaining Lit level 4 312 feet 95 m or more remaining Lit level 3 Between 141 feet 43 m and 312 feet 95 m remaining Lit level 2 Between 39 feet 12 m and 141 feet 43 m remaining Lit level 1 Less than 39 feet 12 m remaining Note The actual amount remaining may differ f...

Page 51: ...es that a remaining amount warning has occurred there is no remaining roll paper or the roll holder is not set Lit If a warning occurs in standby the lamp lights up Flashing If a warning occurs during printing the lamp flashes 51 ...

Page 52: ... Inside A Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed Replace the cartridge when it is full Maintenance Cartridge B Release Lever To release paper retainer lift the lever 52 ...

Page 53: ... B Ink Lamp red Indicates the state of the ink tank as follows when the ink tank cover is opened On The ink tank is installed correctly Off No ink tank is installed or the ink level detection function is disabled Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Containers for each ink color Ink Tank 53 ...

Page 54: ...s the ink tank in place and protects it Lift and lower the lever when replacing an ink tank To open it lift the stopper of the lever until it stops and then push it down toward the front To close it push it down until it clicks into place 54 ...

Page 55: ...Back A Carrying Grips Hold here when carrying the printer B USB Port Connect a USB cable to this port The printer is compatible with Hi Speed USB connections 55 ...

Page 56: ...puter and printer D Power Cord Connector Connect the power cord to this connector E Locking Caster A locking caster that when the lock is in the ON position immobilizes the printer When moving the printer be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking casters are locked the floor may become scratched 56 ...

Page 57: ...ve paper jammed inside the printer Inside Top Cover B Guide Arm Holds printed document stacked on the paper output tray to prevent paper jams Raise the guide arm to remove printed documents without having to open the top cover Removing Printed Documents from the Top Delivery Tray C Paper Output Support Supports long printed documents to prevent them falling 57 ...

Page 58: ...oes not curl Inside Top Cover A Paper Output Tray Printed documents output to the top of the printer are stacked here B Inner Cover Pull the handle to open the cover and attach the print head load sheet paper and remove paper jammed inside the printer When the cover is closed it forms part of the paper output tray Inner Cover Inside 58 ...

Page 59: ...Inner Cover Inside A Cleaning Brush When cleaning inside the inner cover use this brush to sweep away paper dust on the platen 59 ...

Page 60: ...e the edges of paper during borderless printing D Platen The print head moves across the platen to print Vacuum holes on the platen hold paper in place E Carriage Moves the print head It serves a key role in printing Carriage F Carriage Shaft The carriage slides along this shaft G Paper Alignment Line Align paper with this line when loading it 60 ...

Page 61: ... line misalignment when printing B Print Head Locking Cover Secures the print head C Print Head The printhead is equipped with ink nozzles The carriage serves a key role in printing Print Head D Print Head Lock Lever Lock print head locking cover 61 ...

Page 62: ... Roll Paper Manually D Cut button Cuts the paper when the roll paper is loaded Specifying the Cutting Method for Rolls E Touch Screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Home Screen Menu Composition F Status lamp Flashing white During printing this lamp flashes when the printe...

Page 63: ...jobs warnings or errors Note When the printer is in Sleep mode to restore the display press the buttons on the operation panel or touch the touch screen When Operation panel lock is enabled touch screen operations are invalid For details on Operation panel lock see Changeable Setting Items Using Remote UI 63 ...

Page 64: ...Optional accessories Roll Holder Set 64 ...

Page 65: ...nter You can use the roll holder with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 inch paper core attachment See Loading Rolls on the Roll Holder Roll Holder Set RH2 34 Roll Holder for 2 and 3 inch paper cores 3 Inch Paper Core Attachment 2 65 ...

Page 66: ...Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 66 ...

Page 67: ...s Microsoft Office applications See Printing Hanging and Horizontal Banners Large Format Printing Windows See Printing Hanging and Horizontal Banners Large Format Printing macOS Borderless printing Print without a margin border around posters or photos See Printing without Edges Based on the Scenarios Windows See Printing without Edges Based on the Scenarios macOS Banner printing You can print mul...

Page 68: ...he right paper for the print job Selecting Roll Paper Auto in Paper Source in the printer driver enables automatic selection and printing on the roll that suits the print job from the loaded rolls See Printing by Automatically Switching Upper level and Lower level Roll Papers Windows See Printing by Automatically Switching Upper level and Lower level Roll Papers macOS Sheet printing Sheets refer t...

Page 69: ...nter on 1 Press ON button to turn on printer 1 The printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait appears When startup is finished ON button lights up and printer enters standby mode 69 ...

Page 70: ...us lamp never light up and nothing appears on the touch screen Make sure the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper See Loading and Printing on Rolls See Loading and Printing on Sheets Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print job This may damage the printer...

Page 71: ... action as necessary If the Status lamp is flashing white the printer is receiving a print job Turn off the printer after printing is finished 2 Hold down the ON button for more than a second 2 Turning off Please wait momentarily appears on the touch screen and the printer turns off 71 ...

Page 72: ...r printing before cutting the roll set Drying Time in the printer driver See Specifying the Ink Drying Time for Rolls Once you have used all the paper on a roll clean the platen If the platen becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 1 2 Load a roll on the Roll Holder See Loading Rolls on the Roll Hol...

Page 73: ...fy the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details 5 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 6 Send the print job 6 Printing in Windows Printing from macOS The printer now starts printing the print job 73 ...

Page 74: ... paper sizes and types that can be loaded see Paper Sizes or Paper Information List Borderless printing is not supported on sheets For the features and the main printing methods available for sheet printing see Printing Options Using Rolls and Sheets 1 Turn the printer on See Turning the Printer On and Off 1 2 Load the sheet See Loading Sheets in the Printer 2 74 ...

Page 75: ...er driver for the type of paper and other details 3 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 4 Send the print job 4 Printing in Windows Printing from macOS Start printing 75 ...

Page 76: ...itions 2 After confirming that the printer is selected in the dialog box click Print or OK to start 2 printing Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application...

Page 77: ...s for enlarged or reduced printing and borderless printing You can open the printer driver dialog box from the application software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS 77 ...

Page 78: ... System Preferences before printing For instructions on registering printers see Sharing the Printer on a Network macOS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for 1 printing conditions Note T...

Page 79: ...wn in the following illustration you can switch to other panes in this dialog box to complete settings for various methods of printing including enlarged and reduced printing borderless printing and so on 79 ...

Page 80: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 80 ...

Page 81: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 81 ...

Page 82: ... display the printer window 1 Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 2 3 If job to be canceled is not shown in printer window that is if print data has already been 3 received...

Page 83: ...Note The screen may differ slightly depending on the model you are using 83 ...

Page 84: ...inter icon in the Dock to display the printer window 1 2 Either click for the job to cancel printing or select the job to cancel printing and then click 2 Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from RemoteUI For de...

Page 85: ...Pausing Printing Pausing Printing 85 ...

Page 86: ...d To restore normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable When paper is advanced If you changed the media type from the paper settings display area 1 Tap Job management on Home screen during printing 1 Note If the Home screen does not appear press the HOME button 2 Tap Pause ...

Page 87: ... Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time for Rolls Specifying the Cutt...

Page 88: ...the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Handling Printed Documents Removing Printed Documents from the Top Delivery Tray Using the Basket on the Front of the Printer Adding Editing Media Information 88 ...

Page 89: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 89 ...

Page 90: ...e For instructions on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating paper inform...

Page 91: ...e Length 59 feet 18 m depends on the OS and application Thickness 3 mil 0 07 mm to 31 mil 0 8 mm 1 Borderless printing may not be available depending on the media type For details on media types that can be used for borderless printing see Paper Information List 2 You can perform borderless printing without specifying Roll paper width recommended for it As opposed to standard borderless printing t...

Page 92: ...Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size macOS Borderless printing is not supported on sheets 92 ...

Page 93: ...e Paper Information List After loading the paper in the printer select the media type in the control panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting from existing settings provided in the printer con...

Page 94: ...aper settings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the control panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS Choosing General Purpose Paper Settings These settings anticip...

Page 95: ...e to the printer control panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Important For details on how to select the added media type in the control panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media macOS in the printer driver For detail...

Page 96: ...For details on the procedure for applying the Media Information File refer to the following Media Configuration Tool Guide Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 96 ...

Page 97: ...der Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Automatically Switch Rolls Specifying the Output Location for Rolls 97...

Page 98: ...njury Important When handling the roll be careful not to soil the printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes ...

Page 99: ...lign 3 Inch Paper Core Attachment tabs A with Roll Holder 2 holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of 3 roll Insert firmly until roll paper touches flange A of Roll Holder Important When loading a roll be careful to avoid hitting the printer hard with the roll This may damage the Roll Holder 99 ...

Page 100: ...h Paper Core Attachment to holder stopper 4 Align the tabs A of the attachment with the holes B of the holder stopper and insert firmly 5 Insert holder stopper from left into roll holder as shown and then while holding in position 5 B push firmly until holder stopper flange A touches roll paper Lock the holder stopper lever C by rotating it towards 100 ...

Page 101: ... these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover See Cleaning the Printer Exterior If Paper retention settings is set to Release the roll paper is not fed automatically For details on the paper that can feed roll paper automatically see Paper Information List Note Roll paper can be loaded in the upper and lower feed slots The procedure for loading the ...

Page 102: ...d a message is displayed asking you to remove it first After following the instructions on the screen to remove the paper redo the operation If roll paper is loaded but not fed a message asking whether or not to feed the roll paper is displayed Tap Replace paper remove the paper and go to the next step 2 Open roll cover 1 2 3 Hold flanges A so that holder stopper is on left slowly place roll holde...

Page 103: ...ing the roll paper in the printer make sure the roll holder is installed in the correct direction Install the roll holder so that the roll paper is not loaded in the opposite direction Do not apply excessive pressure to the roll cover by dropping the roll holder stepping or sitting on it Note For the procedure for attaching the roll paper to the Roll Holder see Loading Rolls on the Roll Holder 4 S...

Page 104: ...5 Hold flanges A part and set roll holder shaft so that it aligns with left and right guide 5 grooves B of roll holder slot 104 ...

Page 105: ...edge of the roll paper is secured with tape or a paper band so that it will not unravel remove the tape or paper band before loading the roll paper in the printer If you load the paper in the printer with the leading edge secured only part of the roll paper is fed to the paper feed slot resulting in damage to the roll paper 105 ...

Page 106: ... paper may be scratched when being fed and not feed well In this case you must feed the paper manually after setting Paper retention settings to Release on the touch screen Lift the release lever advance the roll paper until its leading edge appears on platen lower the release lever and then proceed to the next step However if Paper retention settings is set to Release automatic switching of the u...

Page 107: ...the roll paper is fed with some of the roll paper still stuck to the roll the roll paper will be damaged Be careful not to soil the printing surface of roll paper as you insert it in the slot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface 3 Close roll cover 1 3 107 ...

Page 108: ...per If the roll paper is not straight and centered it may not feed correctly In this case set Roll paper auto feed to Disable before feeding When Roll paper auto feed is Enable and if you attach the roll holder without the roll paper loaded on the roll holder Preparing to feed the paper appears on the operation panel In this case press the Stop button on the operation panel to cancel feeding Once ...

Page 109: ...not printed When selecting Manual in Media type selection method A menu for selection of the media type and length is shown on the touch screen Operate the touch screen select the media type to be used and enter its length When selecting Auto with confirmation in Media type selection method A menu for selecting the estimated media type candidates and the paper length Interact with the touch screen...

Page 110: ...ing the printhead alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines and Colors The width of the roll paper is automatically detected by the printer when the paper is loaded When using roll paper with a user defined size width the detected width length and the set width length must exactly match so even if the correct r...

Page 111: ...re to select the type of paper to use correctly before printing The standard output direction differs depending on the media type Depending on the media type it may only be possible to eject from the front so that it will not be scratched When printing select the correct media type to feed See Paper Information List Because the printer fine tunes the feed amount for each type of paper the margins ...

Page 112: ...Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose type you want to change is loaded 2 3 Tap Paper settings 3 4 Tap Type 4 112 ...

Page 113: ... see Paper Information List At the factory default settings Plain Paper is selected for the media type When the release lever is operated the settings automatically return to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Printer settings o...

Page 114: ...Note If the Home screen does not appear tap the HOME button 2 Tap Paper related settings 2 3 Tap Media type selection method 3 4 Tap Use current media type 4 114 ...

Page 115: ...ype setting is updated to match the type of paper specified by the print job If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 115 ...

Page 116: ...per length when you have set Manage remaining roll amount to Barcodes See Keeping Track of the Amount of Roll Paper Left 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose length you want to change is loaded 2 3 Tap Paper settings 3 116 ...

Page 117: ...Length 4 5 Enter roll paper length 5 Specify the roll length as follows 1 Tap the gray numerical input field 1 2 Tap the keypad appearing on the touch screen enter the roll paper length and then tap OK 2 117 ...

Page 118: ...3 Check the entered length and tap OK 3 118 ...

Page 119: ...he roll paper from the upper feed slot If you need to cut a printed roll select Feed cut in the printer menu and cut the roll paper at the desired position See Specifying the Cutting Method for Rolls 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap area 2 Note When removing Roll 2 Lower tap area 3 Tap Remove paper ...

Page 120: ...s printed You will be unable to keep track of the amount of roll paper left See Keeping Track of the Amount of Roll Paper Left 5 Open Roll Cover 1 5 6 Using both hands rotate the Roll Holder in the direction of the arrow to rewind the roll 6 120 ...

Page 121: ...7 Hold the Roll Holder by its flanges A pull it out from inside the printer and rest it on the 7 open roll cover 121 ...

Page 122: ...8 Remove the roll holder from the printer 8 122 ...

Page 123: ...Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 9 Close Roll Cover 1 9 123 ...

Page 124: ...Note To load new paper in the printer at this point see Loading Rolls in the Printer 124 ...

Page 125: ... towards to release the lock and while holding it in 1 position B remove holder stopper from the roll holder 2 Remove roll holder from roll paper 2 3 To remove 3 Inch Paper Core Attachment press tabs A inward and remove attachment 3 roll holder Side holder stopper Side 125 ...

Page 126: ...ll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 126 ...

Page 127: ...when printing If turning off the power while the paper protrudes forward from its original position you will not be able to remove the paper Turn off the power after removing the paper If you turn off the power before removing the paper turn it on before removing the paper Also in this case the paper may be scratched 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Ho...

Page 128: ...5 Tap OK when you have determined position of roll paper 5 128 ...

Page 129: ... a printed barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll paper is not detected enter the media type and length on the touch screen The length of the paper at this time can be set in Roll length change default Setting the Length of the Roll Paper when Manag...

Page 130: ...anaging by the Barcode When you select Barcodes in Manage remaining roll amount and if you feed roll paper on which no barcode is printed such as new roll paper the screen to enter the roll paper length remaining amount appears In this screen the length remaining amount of default value appears If the length is not correct tap the screen and enter a correct length When you want to change the lengt...

Page 131: ...peration panel The barcode is not printed Important If the type of paper is not selected correctly the amount of roll paper left may not be estimated correctly There is an error in the estimated amount of paper remaining and it may be out of paper during printing When using the types of paper which are not displayed on Paper Information List set the paper thickness and the size of paper core with ...

Page 132: ... sufficient width Specifying Amount of Extension for Paper with recommended width Specifying Amount of Extension for Paper of sufficient width For more information on a paper width recommended for borderless printing see Paper Sizes Specifying Amount of Extension for Paper with recommended width 1 Tap paper setting display area on HOME screen 1 2 Tap area 2 3 Tap Paper settings 3 4 Tap Advanced se...

Page 133: ...flowed ink When performing borderless printing with specifying the amount of extension for Paper of sufficient width clean the platen regularly Cleaning Inside the Top Cover 1 Attach the basket 1 Using the Basket on the Front of the Printer 2 Tap paper setting display area on HOME screen 2 3 Tap area 3 4 Tap Paper settings 4 5 Tap Advanced setup 5 6 Tap Extension for borderless printing 6 7 Tap Pa...

Page 134: ...er setting we recommend to perform borderless printing to check the margin status If the margin remains set a larger adjustment value If the back of the paper is soiled set a smaller adjustment value After printing alignment pattern and borderless printing for confirmation we recommend to clean the platen Cleaning Inside the Top Cover 134 ...

Page 135: ...the printer driver If you set the ink drying time in the printer driver that setting has priority Note If the Cutter touches the print surface on which the ink is not dry the paper surface may become scratched or soiled or the paper surface may rub when the paper falls and the surface may become soiled If ejecting the paper from the front and waiting for the ink to dry without cutting the paper im...

Page 136: ... The Paper settings screen appears 4 Tap Advanced 4 The Advanced paper settings screen appears 5 Scroll the screen tap Pause between scans and tap Ink drying wait time Also Scroll 5 the screen and tap Pause between pages 136 ...

Page 137: ... paper 6 Front Specify the ink drying time for printed documents output to the front basket Top output small paper Specify the ink drying time for the top delivery tray and printed documents whose width is less than 23 39 in 594 0 mm Top output large paper Specify the ink drying time for the top delivery tray and printed documents whose width is 23 39 in 594 0 mm or more Windows 1 Display the prin...

Page 138: ...3 In the Paper Detailed Settings dialog box displayed next select the desired values from 3 the lists for Between Pages and Between Scans in Drying Time and then click OK See Main Tab Description 138 ...

Page 139: ...S 1 Choose Print in the application menu 1 2 Select Advanced Paper Settings panel 2 3 Select desired values from lists for Dry Time Between Pages and Dry Time Between 3 Scans See Paper Detailed Settings 139 ...

Page 140: ... roll is automatically cut by the cutter blade and ejected to the front Driver Setting Automatic Cutting Yes Output Location Setting Front Printer Setting Roll Paper 1 Roll Paper 2 Paper settings Advanced Cutting mode Automatic cut Important If performing Automatic cut when ejecting to the front the paper may become jammed or the printed surface may be scratched depending on conditions such as pap...

Page 141: ... specified position Select this when you want to cut the roll paper by operating the cutter blade using the touch screen after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver Otherwise choose this option if you want to cut the roll edge after loading a roll Printer Operation Roll Paper 1 Roll Paper 2 Feed cut Cut paper Yes Important When cutting with Use...

Page 142: ... cutting and paper ejection This may create a wider bottom margin in some cases Eject when the paper surface is being scratched to wait for ink to dry Important When cutting wide printed documents after ejection have two people support the documents If the paper drops printed documents may be damaged Do not lift the paper when holding printed documents before cutting If the paper rises it may affe...

Page 143: ...ith the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper for which you wa...

Page 144: ...Advance paper 9 Roll paper is fed to the specified cut position and then automatically stopped 10 Cut the roll paper manually with scissors or the like 10 11 Tap OK 11 After the roll is rewound it stops automatically Manual for paper of which the leading edge rubs the printhead Important Remove any printed documents from the top delivery tray Removing Printed Documents from the Top Delivery Tray 1...

Page 145: ... 4 Tap Advanced 4 5 Tap Cutting mode 5 6 Tap User cut 6 7 When Do you want to set to detect the leading edge of the paper is displayed select 7 Do not detect Note If you set the detection of paper leading edge to Do not detect a margin of about 4 0 inches 10 cm is created at the paper leading edge when printing starts When the detection of paper leading edge is set to Do not detect printing will s...

Page 146: ...9 Tap Feed cut 9 10 Open top cover 10 11 Open inner cover 11 146 ...

Page 147: ...12 Tap or touch Advance or Rewind and feed roll paper to a position where the print head 12 does not rub against the paper s leading edge 13 Close inner cover 13 147 ...

Page 148: ...14 Close top cover 14 148 ...

Page 149: ... to the specified cut position and then automatically stopped 17 Cut the roll paper manually with scissors or the like 17 18 Tap OK 18 After the roll is rewound it stops automatically Paper cutting to have the roll cut at your specified position 1 Tap paper settings display area on Home screen of touch screen 1 149 ...

Page 150: ...on 2 Tap paper feed slot where roll paper you want to cut is loaded 2 3 Tap Feed cut 3 4 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 4 5 Tap Cut paper 5 6 Tap Yes 6 After the roll paper is cut it is rewound automatically 150 ...

Page 151: ...gth for each paper output direction For the preset length see For Front Output Leading Edge Cut Length in Paper Information List On Input Length Specify the amount to cut from the leading edge of paper on the touch screen The amount to cut from the leading edge can be specified in the range of lengths that appear on the touch screen The range of lengths differs according to the media type Note The...

Page 152: ...f touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap or 2 3 Tap Paper settings 3 4 Tap Advanced 4 5 Tap Trim edge first 5 6 Tap desired Trim edge first settings 6 This setting takes effect the next time you load a roll 152 ...

Page 153: ... according to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings dis...

Page 154: ...5 Tap Cut dust reduction 5 6 Tap ON 6 154 ...

Page 155: ...or How to Switch Paper Rolls macOS Important If Paper retention settings is set to Release automatic switching of roll paper cannot be used Note While printing roll paper on this printer it is possible to replace the roll paper on the feed slot that has not been printed If printing was performed from a different feed slot when the roll paper was replaced printing from the roll being fed continues ...

Page 156: ...ill not be able to eject the paper to the top For information on whether the loaded roll paper supports the top paper output refer to Paper Setting List Roll Paper in Paper Information List Paper Information List When ejecting the paper from the top the paper may become jammed depending on the printed image paper width temperature humidity etc In this case switch the output location to the front O...

Page 157: ...3 Tap Paper settings 3 4 Tap Advanced 4 5 Tap Output selection 5 6 Select Top or Front 6 157 ...

Page 158: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet 158 ...

Page 159: ...cover or the front output guide is soiled If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source 1 If a print job was received Sheets are automatically selected and the media type and size specified by the print job are sho...

Page 160: ...per has been advanced that will not be used a message is shown requesting you to remove it Follow the instructions on the screen to remove the paper and redo the operation 2 Open top cover 2 3 Open inner cover 3 160 ...

Page 161: ...Important Do not touch Linear Scale A carriage shaft B or Ink Tube Stabilizer C Touching these parts may damage them 161 ...

Page 162: ...4 Open maintenance cover 4 5 Lift release lever 5 162 ...

Page 163: ...e cut sheet with the print side up insert the back edge of the cut sheet between the 6 platen A and the paper retainer B When you insert the sheet it will adhere automatically to the surface of the platen 163 ...

Page 164: ...ote You can adjust the vacuum strength holding the paper against the platen when the release lever is up If it is difficult to load the paper tap Suction on the touch screen and adjust the vacuum strength You can adjust the vacuum strength to 5 levels The suction remains on for about 30 seconds during loading If you cannot finish loading a sheet during this time pull the sheet away and reinsert it...

Page 165: ...9 Send the inserted sheet to the front side and pull out the front edge of the sheet from the 9 front output guide 165 ...

Page 166: ...e front output guide 10 Adjust the position of the sheet while inserting it into the paper retainer 10 1 Align with right side paper alignment line A 1 2 Align far edge of inserted sheet with paper alignment line for paper retainer B 2 166 ...

Page 167: ...r alignment line A Loading paper askew will cause an error Note You can also align the cut sheet based on its near edge In this case load the cut sheet aligning its near edge with marks C on the platen and the right edge with the right side paper alignment line D 167 ...

Page 168: ...heets are held in place by suction through holes on the platen Although the suction may produce a noise when paper is loaded in some positions it does not indicate a problem 11 Lower release lever 11 168 ...

Page 169: ...12 Close maintenance cover 12 13 Close inner cover 13 169 ...

Page 170: ...14 Close top cover 14 170 ...

Page 171: ... touch screen display and tap OK 16 If a print job was received Tap OK to feed the paper and begin printing If no print job was received Selecting the loaded media type from the menu When you tap OK on the screen after selecting printer starts feeding the paper Note For details on media types that you can select see Paper Information List It is recommended to store the basket after printing is fin...

Page 172: ... Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Paper settings 3 4 Tap Advanced 4 5 Select Detect paper width and tap Disable 5 Load paper in the desired position to start printing from Follow these instructions to reload paper at the desired starting position for the already loaded cut paper when Detect paper width is set to Disable For more details see Loading Sheets in the P...

Page 173: ...ia type and size specified by the job are shown on the touch screen Go to step 2 2 When Detect paper width is disabled Do you want to keep it disabled and 2 continue appears on touch screen tap Keep it disabled and continue 3 Open top cover 3 4 Open inner cover 4 173 ...

Page 174: ...5 Open maintenance cover 5 6 Support the sheet as you lift the release lever 6 174 ...

Page 175: ...t until you lower the release lever If the sheet falls go to the back of the printer and remove it Remove a Sheet that Fell into the Printer 7 Load paper keeping right edge of paper aligned with extended line of paper alignment line 7 A on right side of printer and position from which to start printing aligned with groove B at far end of platen 175 ...

Page 176: ...8 Lower release lever 8 176 ...

Page 177: ...9 Close maintenance cover 9 10 Close inner cover 10 177 ...

Page 178: ...11 Close top cover 11 178 ...

Page 179: ...r After loading the sheet attach the basket before you start printing Using the Basket on the Front of the Printer 13 When screen for selecting paper size appears select size of paper loaded 13 Start printing Note It is recommended to store the basket after printing is finished 179 ...

Page 180: ...ngs display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Check touch screen message and tap Yes 4 5 When instructions for removing sheet appear on touch screen open maintenance cover 5 180 ...

Page 181: ...e loaded sheet is unlocked If you release the sheet it may fall inside the printer Do not release the sheet until you lower the release lever If the sheet falls go to the back of the printer and remove it Remove a Sheet that Fell into the Printer 7 Pull a sheet out toward front to remove it 7 181 ...

Page 182: ...r cover and remove it from the top For the steps for opening the inner cover see Loading Sheets in the Printer 8 Lower release lever 8 9 Close maintenance cover 9 Note After removing the sheet store the basket as needed Using the Basket on the Front of the Printer 182 ...

Page 183: ...Handling Printed Documents Removing Printed Documents from the Top Delivery Tray Using the Basket on the Front of the Printer 183 ...

Page 184: ...on the printed documents output on the top it is recommend that you switch the output destination to the front For details on how to switch the output destination see the following pages Layout Tab Description Windows Quality Media macOS For details on how to use the basket when outputting to the front see the following page Using the Basket on the Front of the Printer Roll paper up to 55 0 in 139...

Page 185: ...2 Hold both ends of the printed document and remove the printed document from the top 2 delivery tray Remove all printed documents 185 ...

Page 186: ...3 Close top cover 3 186 ...

Page 187: ... the printed documents quickly as you are not required to open the top cover 1 Put your hands in the opening of the top cover and hold both ends of the printed 1 documents 2 Pull out the printed documents lifting the guide arms on the back of the printed 2 documents 187 ...

Page 188: ...3 Pull it upwards and remove the printed documents from the top delivery tray 3 Remove all printed documents 188 ...

Page 189: ...ce may rub against each other depending on the pulling direction For fragile paper types and large printed documents it is recommended that you open the top cover and remove the documents The guide arms only move a certain amount Do not force the arms as this may damage them 189 ...

Page 190: ...tached to the basket arm or basket support bar For the work required in advance see Setup Guide included with the printer When moving the printer remove the basket Do not apply excessive force to the basket Doing so may damage the basket If the cloth part of the basket becomes dirty wipe off the dirt without washing Washing it may affect the performance of the basket If the contained printed docum...

Page 191: ...2 Stand the basket arm up 2 191 ...

Page 192: ...t support bar is attached on the opposite side of the basket cloth from the basket arm 4 Insert the left and right hooks of the basket support bar into the left and right protrusions 4 in the groove on the upper surface of the roll cover 1 192 ...

Page 193: ...When not using the basket store it in the accessory drawer 1 Remove the basket support bar from the groove on the top of the roll cover 1 1 2 Fold the basket cloth so that it does not wrinkle and tilt the basket arm 2 193 ...

Page 194: ...3 Close accessory drawer 3 194 ...

Page 195: ...195 ...

Page 196: ...tus Print Changing Printer s Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail Migrating P...

Page 197: ... from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer s Hard Disk HP GL 2 Settings Status Print 197 ...

Page 198: ...en and to jump to the screen with detailed information and operations Notification Messages B Ink Display Area Displays the ink status Tap this item to view the remaining amount of ink and how to replace the ink tanks C Paper Setting Display Area Displays the media information for each feeding location Tap this item to configure the size and type of the paper loaded D Maintenance Perform maintenan...

Page 199: ...herwise the touch screen may malfunction or become damaged Do not forcibly press the touch screen with your finger Do not press the touch screen with an object other than your finger such as a ballpoint pen pencil fingernail or other object with a sharp tip Do not operate the touch screen with wet or dirty hands Do not place objects on top of the touch screen Do not place a protective film over th...

Page 200: ... this to move a menu or list while viewing it Notification Messages When the ink is low or there is another notification New notice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action Example Notices on the maintenance c...

Page 201: ...e operating on the touch screen some icons are displayed on the touch screen HOME The HOME screen appears Back Displays the screen before the current screen Stop Cancels print jobs in progress and ends the ink drying period 201 ...

Page 202: ...Replace Order ink now Paper settings This menu is displayed by tapping paper information area Roll paper 1 Replace paper Feed cut Remove paper Paper settings Width Type Advanced Register Roll paper 2 Replace paper Feed cut Remove paper Paper settings Width Type Advanced Register Manual Replace paper Remove paper Paper settings Page size Type Advanced Register Maintenance Troubleshooting Nozzle Che...

Page 203: ...nt Paper feed adjustment Set priority Auto Prioritize print quality Prioritize length accuracy Adjust print quality top Auto Roll paper 1 Roll paper 2 Adjust print quality front Auto Roll paper 1 Roll paper 2 Manual Manual Roll paper 1 Roll paper 2 Manual Adjust feed length top Print alignment pattern Roll paper 1 Roll paper 2 Adjust feed length front Print alignment pattern Roll paper 1 Roll pape...

Page 204: ...ors Job management Print job List of print jobs Saved job Job box list Job list Print the job list Job history Display job history Print job history Pause printing Enable Disable Delete all print jobs Print from USB flash drive Folder file list Number of copies Preview Print settings The lower items of this menu are the same as the lower items of Print from USB flash settings 204 ...

Page 205: ...anual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv...

Page 206: ...sable Wi Fi setup Easy wireless connect Manual connect WPS Push button method Other connection types Manual connect adv WPS PIN code method Advanced Wireless Direct Connection Network name SSID Password Communication mode Channel Wi Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 link loca...

Page 207: ...Pv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 link local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCP...

Page 208: ... IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable disable Wired LAN Enable Disable Advanced Print details Printer settings Test print Nozzle Check Status print Status print administrator Print LAN details Print the print settings Print advanced paper settings Print job history Print menu map Print color list for palettes Print settings Print head mo...

Page 209: ...me BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut t...

Page 210: ...ochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON ...

Page 211: ...drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Nesting Use nesting function Use nesting function Enable Disable Nesting WaitTime 1 2 98 99 Print cut ...

Page 212: ...lt Define palette Palette A Pen 0 to Pen 15 Pen 0 to Pen 15 have the same menu structure Width 0 04mm 0 08mm 0 13mm 0 18mm 0 25mm 0 35mm 0 50mm 0 65mm 0 70mm 0 80mm 0 90mm 1 0mm 1 4mm 2 0mm 3 0mm 5 0mm 8 0mm 12 0mm Color 0 to 255 Line attributes No setting Circle set tings Palette B Menu structure same as Palette A 212 ...

Page 213: ...g options Warning display Enable Disable Detect image size OFF Command priority Detected size Frame control Enable Disable Print from USB flash settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Ro...

Page 214: ...eptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality Standard Speed priority Print priority Print target Photo Line drawing Paper src No Top Btm Space Save Paper ON OFF Unidirectional printing Enable Disable Direct print settings from FTP Print settings 1 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Pr...

Page 215: ...gin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Mirror ON OFF Line pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF Adjust faint lines ON OFF 215 ...

Page 216: ...ality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 ...

Page 217: ...Thicken fine lines ON OFF Adjust faint lines ON OFF Width correction Black gray Color Print color list for palettes Processing options Warning display Enable Disable Detect image size OFF Command priority Detected size Frame control Enable Disable Print settings 3 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 217 ...

Page 218: ... paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Mirror ON OFF Line pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF 218 ...

Page 219: ...e Print settings 4 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable ...

Page 220: ...ne pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF Adjust faint lines ON OFF Width correction Black gray Color Print color list for palettes Processing options Warning display Enable Disable Detect image size OFF Command priority Detected size Frame control Enable Disable Default print settings Print quality settings Color mode 220 ...

Page 221: ...t media type Manage remaining roll amount Barcodes Auto estimate Disable Roll amount warning settings 11m 36ft 9m 30ft 7m 23ft 5m 16ft 3m 10ft 1m 3ft Switch roll paper when low Enable Disable Roll paper auto switching Identify size Do not identify size Detect paper setting mismatch Pause Display warning Do not detect Hold job Paper retention settings Release While feeding Advanced paper settings P...

Page 222: ...es Disable Nozzle check error display Enable Disable System Cleaning frequency Standard Short Print pattern after new head ON OFF Hard disk settings Output method Print Print auto delete Save to job box Save first and print ON OFF Common job box settings Print Print auto delete File deletion settings Fast Fast secure Secure Secure VSITR Data deletion Fast Fast secure Secure Secure VSITR Monitoring...

Page 223: ... Use Do not use Date time settings Date display format YYYY MM DD MM DD YYYY DD MM YYYY Time zone GMT 0 1 12 12 1 Length unit settings Meters Feet inches Buzzer settings Enable Disable EOP timer settings 1 minute 2 minutes 5 minutes 10 minutes 30 minutes 60 minutes Job history sending settings Send Do not send Menu row height Wide Standard Language selection Firmware update Install update Check cu...

Page 224: ...o not restrict IEEE802 1X settings Authentication Do not use TLS TTLS PEAP EAP TTLS internal auth method MSCHAPv2 PAP Weak encryption restriction Restrict Do not restrict Weak certificate restriction Restrict Do not restrict Advanced setup User ID Username Password Authentication server name Verify auth server name Enable Disable Verify auth server certificates Enable Disable Last authentication r...

Page 225: ...rror history Hardware error Recoverable error Paper feed transfer error Usage Total print area Ink consumed Duty counter Head information Head alignment performance log Values applied with auto settings Paper thickness head height Transport unit vacuum strength 225 ...

Page 226: ...st reduction ON OFF Transport unit vacuum strength Auto Strong Medium strong Standard Medium weak Weak Guide arm retention pressure High Low Roll paper tension printing High Standard Low Roll paper tension feeding High Standard Low Pause between scans Ink drying wait time Front OFF 0 5 seconds 1 second 2 seconds 3 seconds 5 seconds 7 seconds 9 seconds Top output small paper OFF 0 5 seconds 1 secon...

Page 227: ...1 minute 3 minutes 5 minutes 10 minutes 30 minutes 60 minutes Leading edge margin roll 3mm 20mm Leading edge margin sheet 3mm 20mm Extension for borderless printing Paper with recommended width Large Standard Small Paper of sufficient width Select extension amount 1 min 2 3 4 5 6 7 8 max Sample of extension amounts Detect paper width Enable Disable Paper core outer diameter Paper thickness Auto re...

Page 228: ...Pv4 IP address Auto setup Manual setup DNS server DNS server setup Auto setup Manual setup Dynamic update settings Enable Disable Host name Domain name Proxy server Use Do not use DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable IPv6 Enable disable IPv6 Enable Disable IPsec settings Enable Disable Use DHCPv6 Use Do not use M...

Page 229: ...Enable Disable IPv6 DNS host name IPv6 DNS domain name DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable WSD settings Enable disable WSD Enable Disable Optimize inbound WSD Enable Disable Timeout settings 20 minutes 15 minutes 10 minutes 5 minutes 1 minute Bonjour settings Enable disable Bonjour Enable Disable Service name SN...

Page 230: ...thernet settings Autonegotiation 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex 1 Gbps full duplex Use Dedicated Port ON OFF IPP settings Enable disable IPP Enable Disable Security Print Enable Disable Wi Fi DRX settings Enable Disable Wired LAN DRX settings Enable Disable Reset SSL certificates Reset LAN settings 230 ...

Page 231: ...etting items if it is enabled for changing settings using the operation panel For more on setting items which the administrator password is required Setting Administrator Password on Operation Panel Maintenance Job management Print from USB flash drive Printing Data Saved on USB Flash Drive 231 ...

Page 232: ...tings Auto maintenance settings Hard disk settings Monitoring service settings Other printer settings Language selection Firmware update Security settings Import export settings Migrating Printer s Setting Initialize printer settings Initializing Printer s Setting Printer information 232 ...

Page 233: ...tment Adjusts the print head angle Adjusting Line Misalignment Paper feed adjustment Adjusts the paper feed amount Adjusting Feed Amount Maintenance cartridge info Displays the estimated usage of maintenance cartridge Select Replace to replace the maintenance cartridge Replacing the Maintenance Cartridge Head Replacement Select this to replace the print head Replacing the Print Head Platen cleanin...

Page 234: ...Preparing to Transfer the Printer 234 ...

Page 235: ... enabled for a personal job box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints out the print job history Pause printing Selecting Enable while a print job is in ...

Page 236: ...2 PSK TKIP WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv4 DNS dynamic settings Enable Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX up to 64 characters IPv6 link local address XXXX XXXX XXXX XXXX XXXX XXX...

Page 237: ...ateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 primary DNS server address XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 39 characters IPv6 secondary DNS server add XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 39 characters IPv6 DNS dyn update manual Enable Disable IPv6 DNS dyn update stateless En...

Page 238: ... the printer WPS Push button method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other connection types Advanced setup Select when you perform settings for Wi Fi manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for Wi Fi using...

Page 239: ... Disable Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters 1 means printer s model name XX represents alphanumeric characters To change the setting tap Settings Enable disable Wireless Direct Select Yes to wirelessly connect without wireless router Update SSID password Updates the identifier SSID and pa...

Page 240: ...6 link local prefix length XXX up to 3 digits IPv6 manual address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 manual prefix length XXX up to 3 digits IPv6 stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 1 XXX up to 3 digits IPv6 stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix lengt...

Page 241: ... Enable Disable IPv6 DNS dyn update stateful Enable Disable IPv6 Use IPv4 host domain name Enable Disable IPv6 DNS host name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXX up to 63 characters IPv6 DNS domain name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX up to 64 characters MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ...

Page 242: ...i Fi connection wired LAN connection wireless direct connection LAN information can be set in detail Important If the LAN is disabled the following items can not be selected Set printer name Specifies the printer name You can use 2 to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or ...

Page 243: ...bles Disables the LPR setting RAW protocol Enables Disables RAW printing LLMNR Specifies ON OFF of LLMNR Link Local Multicast Name Resolution Selecting ON allows the printer to detect printer s IP address from the printer name without a DNS server Gigabit Ethernet settings Specifies the communication speed and communication method when using Gigabit Ethernet Use Dedicated Port Selects whether to u...

Page 244: ...ception when the printer is connected to a device compatible with wired LAN Reset SSL certificates Initializes SSL certificate information Reset LAN settings Initializes the network settings on the printer After resetting perform setup again as necessary 244 ...

Page 245: ...LAN details Prints out the network setting information Printing Network Settings Print the print settings Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consumption indicates a rough estimate ...

Page 246: ... printer driver and excludes the paper margins Magnification level for borderless Sets magnification level when performing borderless printing in the following print method Normally the image is enlarged slightly and printed so that there is no border If the border remains change this setting Printing JPEG file Printing using AirPrint Printing PDF file Printing data saved on the USB flash drive di...

Page 247: ...Performs print settings when printing directly from FTP You can perform four settings individually Default print settings Prints out the default values of print settings Print the print settings Prints out the print settings list 247 ...

Page 248: ...ill be not necessary to select the media type each time Auto with confirmation Among the media types estimated by the printer s sensor the most likely ones are listed at the top You need to select a media type from the listed media types manually Use current media type Select this to continue using the same type of paper Note When using the paper estimation function the paper width detection funct...

Page 249: ...er have to be set correctly When using a paper that is not listed in the paper information list set Thickness and Paper Tube Size in Advanced paper settings or in Media Configuration Tool For paper thickness and paper tube outer diameter size contact the paper manufacturer Important If you do not select the media type correctly the remaining roll amount may not be estimated correctly There is an e...

Page 250: ...omatic switching of top and bottom roll paper can not be performed Feed paper manually Advanced paper settings Performs advanced paper settings for each media types Paper size recognition settings Selects which size is preferred when paper size detection is enabled Cut sheet setting 1 Select whether ISO A3 or 13 x19 Super B is applied when a sheet of an intermediate size is detected Roll paper set...

Page 251: ...roll paper width When paper size is detected set the width of the roll paper to be recognized first Judge in order from 1 in the list Reset all detection priority data Resets estimated data for all learned paper when Auto detect or Auto with confirmation is selected in Media type selection method Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper se...

Page 252: ...le checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System Cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head Selects whether you print...

Page 253: ...ob box settings Select Print auto delete to print without saving jobs in common job box File deletion settings Selects the data erasing method when deleting a Print job or Saved job or when Print auto delete is selected in Output method or Common job box settings Fast Erases file management data for print job data stored on the printer s hard disk Choose this method for relatively fast erasure Bec...

Page 254: ... with FF after the data encryption key specified for the hard disk drive is erased After repeating this process three times the entire hard disk is overwritten with AA It is virtually impossible to recover the overwritten data Conforms to the guidelines of German Federal Government VS ITR Data deletion Selects the method to delete data on printer s hard disk Erasing Data on Printer s Hard Disk 254...

Page 255: ...n test is not performed Perform the communication test 8xxx0003 E RDS switch is setting OFF Enable monitoring service 8xxx2003 Network is not ready try later Check the network settings 8xxx200A Server connection error Check the network settings 8xxx2014 Proxy connection error Check the proxy server address etc 8xxx201E Proxy authentication error Check the user name and password to log in to the pr...

Page 256: ...e Note If the print job contains a pending job or a security print job the printer does not enter sleep mode Use USB connection Use Do not use USB connection Date time settings Sets the current date and time Date display format Sets the format of dates displayed on the touch screen and printed on photos Time zone GMT Specifies the time zone according to a country or region you live in Specifying t...

Page 257: ...story sending settings Select Send to send the information to the printer management and job management systems Menu row height Adjusts the line spacing of some setting items displayed on the touch screen 257 ...

Page 258: ...ting item from Printer settings Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 258 ...

Page 259: ...Proxy server setup Install update Performs the firmware update of the printer Firmware update Check current version You can check the current firmware version Update notification settings When Yes is selected and the firmware update is available the screen to inform you of the firmware update is displayed on the touch screen DNS server setup Performs settings for a DNS server Select Auto setup or ...

Page 260: ...dministrator password is required to change the setting items using Remote UI or some software LCD Remote UI and other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some software For details Setting Administrator Password on Operation Panel Operation restrictions Restricts the following operations Job history...

Page 261: ...error Displays the error codes for errors which occur during paper feed transfer up to 5 Tapping an error code displays the error details For more on the error code refer to List of Support Code for Error Usage Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the Print head serial number elapsed days since the current Print he...

Page 262: ...d tap Printer settings 1 Home Screen Menu Composition 2 Tap Security settings 2 3 Enter the password on the administrator password input screen and tap OK 3 Important The administrator password is set at the time of purchase The printer s serial number is used as the password 4 Tap Administrator password settings 4 5 Tap Change administrator password 5 6 Tap range where administrator password is v...

Page 263: ... Apply 8 9 Enter administrator password you specified again 9 10 Tap Apply 10 The administrator password is enabled When You Want to Disable the Administrator Password When the administrator password is enabled tapping Printer settings Security settings and Administrator password settings in this order and entering the administrator password displays Change administrator password and Remove admini...

Page 264: ...y fast erasure Because only the file management data is erased the print job data itself is not erased Fast secure Erases the data encryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely and fast Select to erase highly confidential data Secure Overwrites the entire hard disk with 00 FF and random data one...

Page 265: ...It is virtually impossible to recover the overwritten data Conforms to the guidelines of German Federal Government VS ITR 6 Confirm displayed message and tap Yes 6 Data on the hard disk are erased 265 ...

Page 266: ...HP GL 2 Settings Menus on HP GL 2 print settings Menu Setting Combinations 266 ...

Page 267: ...c Margin Oversize Save paper Rotate Auto rotation Enlarge Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Select palette Define palette Pen 0 to Pen 15 Reset palette Smoothing Thicken fine lines Adjust faint lines Width correction 267 ...

Page 268: ...Print color list for palettes Warning display Detect image size Frame control 268 ...

Page 269: ...turally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Color saturation Initial setting If you select Line drawing for Print target Prints in easy to see colors suitable for line drawing If you select Photo for Print target Reproduces vivid colors on data such as a poster Color correct off Performs printing without ...

Page 270: ...elect this setting for faster printing 4 Printing speed is faster than that in selecting 3 3 Initial setting Select this setting for standard printing that balances print quality and printing speed 2 Printing quality is higher than that in selecting 3 1 High Select this setting to give print quality priority This causes printing to take longer than other settings but print quality is higher 270 ...

Page 271: ...ngs Print settings HP GL 2 print settings Print quality settings 600 dpi Initial setting Specifies 600 dpi for internal rendering resolution This setting raises the accuracy of internal processes for finer printing 300 dpi Specifies 300 dpi for internal rendering resolution This setting increases the speed of internal processes for faster printing 271 ...

Page 272: ...by tapping in the following order Printer settings Print settings HP GL 2 print settings Print quality settings Photo Select this setting to print a data which includes illustration or photo Line drawing Initial setting Select this setting to print a drawing data which includes lines 272 ...

Page 273: ... HP GL 2 print settings Paper settings Auto select Initial setting Select an appropriate paper source automatically Roll paper auto Select a roll paper source upper or lower automatically Roll paper 1 Select this setting to print on the upper roll paper Roll paper 2 Select this setting to print on the lower roll paper Manual Select this setting to print on the sheets 273 ...

Page 274: ...ngs Note If the Leading edge margin roll and or Leading edge margin sheet settings on Advanced paper settings are different from the settings here the larger of the settings is given priority 3mm Initial setting Specifies 3 mm margin However the trailing edge margin for cut sheet paper is 20 mm 5mm Specifies 5 mm margin However the trailing edge margin for cut sheet paper is 20 mm 274 ...

Page 275: ...a image drawing range Depending on the layout adding margins inside the image drawing range may cause part of the image to be cut off Note Some CAD applications can cause the origin to be out of position and part of the image to be cut off Experiment with the Disable and Enable settings of this function to find the one that works best OVERSIZE SETTING EXAMPLES A Printed page size B Image drawing r...

Page 276: ...ins When Enable is selected Printing is performed based on the image drawing range The origin is specified on the upper left of the paper Margins are added to the outside of the image drawing range B Image drawing range C Margins When you specify the paper size for printing select the size which covers both the image drawing range and margins 276 ...

Page 277: ...D Paper for printing E Image drawing range with margins If you select the paper size which cannot cover the margins the image may be cut off 277 ...

Page 278: ...F Range which cannot be printed G Paper for printing 278 ...

Page 279: ...ting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Paper settings ON Blank space above and below the image is eliminated when printing OFF Initial setting Paper is not saved SAVE PAPER SETTING EXAMPLES Print data image drawing range When OFF is selected When ON is selected 279 ...

Page 280: ...280 ...

Page 281: ... settings Paper settings 0 degrees Initial setting Image is not rotated 90 degrees Specified image is rotated by 90 degrees If the part of rotated image is out of the paper width the part is not printed Note When the print data includes HP RTL the HP RTL image part is not rotated Note If ON is selected for Auto rotation priority is given to the Auto rotation setting 281 ...

Page 282: ...ation and the long side is longer than the paper width and the short side is shorter than the paper width Even if the long edge and short edge of the output page are both longer than the paper width and the output page is in landscape orientation the image is rotated to expand the print range Note The length that the roll paper will be cut to depends on rotation The desired printing results may no...

Page 283: ... Even if the image runs off the edge of the paper it is rotated to expand the print range 283 ...

Page 284: ... 4400 for 44 inch model If the calculation result exceeds the maximum rate the image is enlarged according to the maximum rate for each model Same size Initial setting Image is not enlarged reduced Scaling Enlarges or reduces the image to the specified scaling value for printing Scaling can be specified within a range of 25 to 400 Note Data line or margin widths are not enlarged or reduced ENLARGE...

Page 285: ...left corner Margin widths are not enlarged or reduced Because of this paper size scaling and post processing image scaling may not be the same For example doubling the length and width of A4 size paper results in A2 size paper If there are margins of 3 mm the A4 size output object area measures 291 mm x 204 mm Specifying Fit paper size will result in a post processing size of approximately 588 mm ...

Page 286: ...A Output object area B Fit to long side post processing size 286 ...

Page 287: ...e paper For roll paper Prints the output object area in the horizontal center of the paper Note The output object area is not printed in the center when the paper size is smaller than the output page size Nesting cannot be performed while ON is selected OFF Initial setting The output object area is not printed in the center of the paper PRINT CENTERED EXAMPLES OFF is selected when printing on shee...

Page 288: ... ON is selected when printing on roll 288 ...

Page 289: ...rformed while ON is selected If ON is selected for Save paper and there is blank space above below the image the size will not be standard size When ON is selected for Print centered printing will be in the center of the standard size If there is no standard size corresponding to the roll paper width operation is the same as if OFF is selected No message is displayed For information about supporte...

Page 290: ...A Position of cut when OFF B Position of cut when ON 290 ...

Page 291: ...aper width Standard Size Landscape Standard Size Portrait 1030 0 mm JIS B1 1030 0 mm x 728 0 mm JIS B0 1030 0 mm x 1456 0 mm 728 0 mm JIS B2 728 0 mm x 515 0 mm JIS B1 728 0 mm x 1030 0 mm 515 0 mm JIS B3 515 0 mm x 364 0 mm JIS B2 515 0 mm x 728 0 mm 364 0 mm JIS B4 364 0 mm x 257 0 mm JIS B3 364 0 mm x 515 0 mm 257 0 mm JIS B4 257 0 mm x 364 0 mm Roll paper width Standard Size Landscape Standard...

Page 292: ...4 8 mm x 457 2 mm 228 6 mm ARCH A 228 6 mm x 304 8 mm Roll paper width Standard Size Landscape Standard Size Portrait 917 0 mm DIN C1 917 0 mm x 648 0 mm DIN C0 917 0 mm x 1297 0 mm 648 0 mm DIN C2 648 0 mm x 458 0 mm DIN C1 648 0 mm x 917 0 mm 458 0 mm DIN C3 458 0 mm x 324 0 mm DIN C2 458 0 mm x 648 0 mm 324 0 mm DIN C4 324 0 mm x 229 0 mm DIN C3 324 0 mm x 458 0 mm 229 0 mm DIN C4 229 0 mm x 32...

Page 293: ...ity or Detected size for Detect image size When the printer is being used in a network environment nesting can be performed on HP GL 2 data from multiple users Nesting cannot be performed while any of the items below are specified When Fit paper is selected for Enlarge Reduce When ON is selected for Print centered When ON is selected for Cut to standard size In the cases below printing starts even...

Page 294: ... When Enable is selected 294 ...

Page 295: ...e range of 1 to 99 minutes The initial value is 2 minutes The wait time is counted from the point the last page was completed and counted from the beginning every time new nesting job is received This setting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Paper settings Nesting 295 ...

Page 296: ...yed by tapping in the following order Printer settings Print settings HP GL 2 print settings Paper settings Nesting Enable Cut lines that separate pages are printed Disable Initial setting Cut lines are not printed CUT LINES EXAMPLE When Disable is selected When Enable is selected 296 ...

Page 297: ...o be printed the position where the horizontally flipped image is printed varies OFF Initial setting Horizontal flip of the image is not performed HORIZONTAL FLIP MIRROR EXAMPLE When OFF is selected when printing on roll paper When ON is selected when printing on roll paper Do not move the position to print the image on the paper flip the image horizontally When OFF is selected when printing on cu...

Page 298: ... When ON is selected when printing on cut paper or roll paper cut to standard size Flip the image horizontally for each position where you print the image on the paper 298 ...

Page 299: ... is included in the HP GL 2 data If the HP GL 2 data does not include a specification command the operation is performed using the specified selection value ON The section where lines overlap becomes the mixed color of the intersecting lines OFF Initial setting The section where lines overlap becomes the same color as one of the intersecting lines ENABLE MERGE EXAMPLE When OFF is selected A Data d...

Page 300: ...er Pen setup Software Initial setting Performs printing with the setting of HP GL 2 data Palette A Performs printing with the setting of Palette A Palette B Performs printing with the setting of Palette B Default Performs printing with the predefined settings Note When you select a palette other than Software the printer performs printing with the pen setting of the specified palette even if the i...

Page 301: ...ger Pen setup Palette A Specifies the line width line color and line attributes from Pen 0 to Pen 15 Each initial pen setting in Palette A is same setting as Default Palette B Specifies the line width line color and line attributes from Pen 0 to Pen 15 Each initial pen setting in Palette B is same setting as Default Default Performs printing with the predefined settings line width line color line ...

Page 302: ... Palette B Width Specifies the line width as one of the values below 0 04mm 0 08mm 0 13mm 0 18mm 0 25mm 0 35mm 0 50mm 0 65mm 0 70mm 0 80mm 0 90mm 1 0mm 1 4mm 2 0mm 3 0mm 5 0mm 8 0mm 12 0mm Color Specifies the line color from the color palette number from 0 to 255 indicated by the color sample printed with Print color list for palettes Line attributes Specifies line cap and joint attributes No sett...

Page 303: ... mm Colors R G B Line Attributes Tip Connecting Line 0 0 13 0 255 255 255 Rounds Rounds Rounds 1 0 18 1 0 0 0 Rounds Rounds Rounds 2 0 25 2 255 0 0 Rounds Rounds Rounds 3 0 35 3 0 255 0 Rounds Rounds Rounds 4 0 50 4 255 255 0 No setting No setting Miter 5 0 65 5 0 0 255 No setting No setting Miter 6 0 70 6 255 0 255 No setting No setting Miter 7 0 80 7 0 255 255 No setting No setting Miter 8 0 90 ...

Page 304: ...15 12 0 110 168 0 115 No setting No setting Miter 304 ...

Page 305: ...n manager Software Initial setting Draws arcs using HP GL 2 data settings Default value of the central angle of an arc in HP GL 2 is 5 Regular 72 sided polygon if the angle is not specified using a HP GL 2 command Smoothing Draws curves that are smoother than arcs with a central angle of 1 SMOOTHING EXAMPLES When Software is selected When Smoothing is selected 305 ...

Page 306: ...g in the following order Printer settings Print settings HP GL 2 print settings Line pen manager ON Corrects line widths so fine lines are drawn more sharply without breaking The line color is not changed OFF Initial setting Thin lines are not corrected Some line thicknesses may cause them to become broken 306 ...

Page 307: ...more clearly This setting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Line pen manager ON Adjusts the colors of brightly colored fine lines so they are drawn more clearly OFF Initial setting Fine lines are not corrected 307 ...

Page 308: ...s When this setting is a minus value it is not applied to fine lines of widths that are less than the minimum line width of the printer If the setting value is smaller than 1 dot the value of 1 dot width is applied When ON is selected for Thicken fine lines the resulting line may be thicker than the specified setting Black gray For configuring the correction setting of black and gray line widths A...

Page 309: ...309 ...

Page 310: ...colors of the color specified in each pen number The coloring also changes depending on the paper type to be printed This setting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Line pen manager 310 ...

Page 311: ...inter settings Print settings HP GL 2 print settings Processing options Note Warning is always displayed when one of the errors below occurs regardless of the setting When virtual GL 2 memory exceeds acceptable level When GL 2 display list memory is insufficient When the number of polygon vertexes which GL 2 data has exceeds acceptable level Warning is always displayed on the status monitor or Rem...

Page 312: ... contain a command which specifies the image drawing range note that the image drawing range specified for the just previous page is applied if previous pages contain the command Command priority If image drawing range information is included in HP GL 2 data The output object area is in accordance with the image drawing range information The origin specified by the image drawing range information ...

Page 313: ...describes Detect image size settings and printed images for when the drawing range is set or not set When the image drawing range is specified When OFF Initial setting or Command priority is selected The printing area is specified based on the image drawing range The origin is specified on the upper left of the paper The figure below shows the printed image A Image drawing range specified by the c...

Page 314: ...d area When Command priority is selected Since the minimum image area is applied as the printed area the result is the same as when Detected size is selected The printed image is the same as When Detected size is selected When Detected size is selected The minimum image range including images is detected based on image data in HP GL2 data In addition if the image drawing range is not specified by ...

Page 315: ...splayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Processing options Enable Images are printed side by side on the same page Note If Enable is selected the image size detection is not performed Disable Initial setting Each image is printed on every single page 315 ...

Page 316: ...ize Cut to standard size and Auto rotation and Enlarge Reduce Fit paper size Use nesting function and Auto rotation Paper switching on a DOUBLE roll printer model and Auto rotation Paper switching on a DOUBLE roll printer model and Enlarge Reduce Specify scaling Detect image size and Oversize Detect image size and Print centered 316 ...

Page 317: ...ion is performed first followed by the Save paper process After Auto rotation is applied to the print data the image is printed with upper and lower blank areas removed Save paper AND Auto rotation EXAMPLE Print data image drawing range Image after auto rotation A Blank area Printed image 317 ...

Page 318: ...Printed without upper lower blank area 318 ...

Page 319: ...ssible Printing is done without Auto rotation if the size of the image after doing Enlarge Reduce Scaling would cause the image to run off the edge of the paper were Auto rotation executed Enlarge Reduce Scaling AND Auto rotation EXAMPLE Print data image drawing range Printed image with Enlarge Reduce Scaling only Printed image when the image runs off the edge of paper Auto rotation is not perform...

Page 320: ...the standard size Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded A3 portrait is chosen as the optimal standard size based on the roll paper width and image size Next Print centered is performed in accordance with the A3 portrait Print data image drawing range A Virtual area for A3 size portrait B Virtual area for A4 size landscape Printed image when ON is select...

Page 321: ...A Position of cut Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A Position of cut for A3 size portrait 321 ...

Page 322: ...and all candidate sizes Finally Enlarge Reduce Fit paper size process is performed according to the decided standard size SMALL IMAGE EXAMPLE When A3 width roll paper is loaded A4 landscape is chosen as the optimal standard size based on the roll paper width and image size Next Auto rotation is performed in accordance with the A4 landscape Finally the image is enlarged and printed to match A4 size...

Page 323: ...e roll paper width and image size Next Auto rotation is performed in accordance with the A3 portrait Finally the image is reduced and printed to match A3 size paper Print data image drawing range A Virtual area for A3 size Since the image does not fit on A3 size paper A3 portrait is chosen as the maximum standard size Image after auto rotation 323 ...

Page 324: ... Printed image after reduced A Position of cut for A3 size 324 ...

Page 325: ... rotated as required to achieve an efficient layout that save paper or to prevent the image from running off the edges of the paper the images are laid out to fill the width of the roll paper and then printing is performed Use nesting function AND Auto rotation EXAMPLE Print data image drawing range The printing data images above are rotated for better paper usage auto rotation The images above ar...

Page 326: ...If an image is running off the edge of the paper as shown above the subsequent images are printed on the next sheet 326 ...

Page 327: ... Both upper and lower roll paper loaded with paper fed from the upper roll Identify size is selected for Printer settings Paper related settings Roll paper auto switching Auto select is selected for Printer settings Print settings HP GL 2 print settings Paper settings Paper src When the output page is in portrait orientation image rotation is done first to save paper For a rotated image that is in...

Page 328: ...per already fed Actually printed If the lower roll of paper has smaller margins than the upper roll of paper from which the paper has been fed then paper is switched automatically and the image is printed on the lower roll paper 328 ...

Page 329: ...auto switching Auto select is selected for Printer settings Print settings HP GL 2 print settings Paper settings Paper src EXAMPLE OF PAPER SWITCHING ON A DOUBLE ROLL PRINTER MODEL AND Enlarge Reduce Specify scaling A4 size image First the image is enlarged and then the paper that can be used for printing the enlarged image is selected A4 size image enlarged by 160 When the A1 width roll paper is ...

Page 330: ...he top bottom left and right margins When Detected size is selected for Detect image size and Disable is selected for Oversize Oversize is disabled and processing of the detected minimum image range is performed Margins are added within the detected minimum image range and parts of the image are cut off When Detected size is selected for Detect image size and Enable is selected for Oversize Oversi...

Page 331: ...e When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize D Position of cut Cut at length of upper and lower margins added to length of command specified image drawing range When Detected size is selected for Detect image size and Disable is selected for Oversize E Position of cut Cut at length of minimum image range detected 331 ...

Page 332: ... When Detected size is selected for Detect image size and Enable is selected for Oversize F Position of cut Cut at length of upper and lower margins added to length of minimum image range detected 332 ...

Page 333: ...image size and ON is selected for Print centered Print centered is performed in accordance with the detected minimum image range Detect image size AND Print centered EXAMPLE When OFF or Command priority is selected for Detect image size and ON is selected for Print centered A Command specified image drawing range Printed image A Position of cut Prints the command specified image drawing range in t...

Page 334: ...Printed image A Position of cut Prints the minimum image range in the horizontal center of the paper 334 ...

Page 335: ... Tap Status print 4 Note If you specify the administrator password tap Status print administrator 5 Tap Yes 5 The printer starts printing The print result is output from the front of the printer The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date Date and time when the status print wa...

Page 336: ... of Enable disable monitoring service Usage Condition Hard disk information Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning Warning history information Jam History information of Paper feed transfer error Maintenance cartridge usage Remaining ink level Values of Ink consumed Duty counter Values of...

Page 337: ...sing Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail 337 ...

Page 338: ...ater Web browser iOS standard Web browser Mobile Safari Android device OS Android 5 1 or later Web browser Android standard Web browser Browser or Chrome macOS device OS macOS Sierra 10 12 or later Web browser Safari 10 0 or later Windows device OS Windows 7 SP1 or later Web browser Microsoft Edge Internet Explorer 11 Mozilla Firefox Google Chrome 1 Check printer s IP address 1 1 Flick HOME screen...

Page 339: ...e is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log in the password authentication screen of each mode appears 4 Enter password 4 When the password authentication is complete the menus that can be utilized are displayed on the web browser Important The password is set at the time of purchase The password is the printer serial number...

Page 340: ...Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings select Log out 340 ...

Page 341: ...nge the printer settings such as the energy saving settings and the print settings Additionally this function allows you to receive the printer status information such as the remaining ink level and the error Setting Mail Server Receiving Printer Status by E mail You can disable any operations using the operation panel from Operation panel lock on Custom settings Note Some of the menu is available...

Page 342: ...tings of certificate for encrypted communication System info and LAN settings Confirm system information LAN settings Item for administrator Firmware update You can update the firmware of the printer check the firmware version or perform settings of a DNS server and a proxy server Firmware update Language selection Item for administrator This function allows you to change the language on the displ...

Page 343: ...icate Note In the case of using IEEE802 1X certificate Security IEEE802 1X settings CA certificate and register the CA certificate Supported authentication method EAP TLS Extensible Authentication Protocol Transport Level Security EAP TTLS EAP Tunneled TLS PEAP Protected EAP Weak encryption restriction Selecting Do not restrict enables communication using the 3DES or RC4 encryption algorithm Weak ...

Page 344: ...ter of the printer name TCP IP settings Performs IPv4 or IPv6 setting WSD settings Perform settings to use WSD Bonjour settings Perform settings to use Bonjour LPD print Perform settings for printing with LPD SNMP settings Perform settings for using SNMP to manage and control the printer SNTP settings Perform settings for using SNTP to adjust the time on the printer FTP settings Perform settings f...

Page 345: ...llows or denies access for specific IP addresses Settings for both IPv4 and IPv6 addresses can be specified Important If the device address for the administrator has been set to rejection by mistake initialize the printer s network information and then perform setup again LAN settings Wi Fi Wireless Direct Wired LAN Settings Advanced setup Reset LAN settings MAC address filtering settings Allows o...

Page 346: ...er serial number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Administrator password setting 3 4 Select Change administrator password 4 If an administrator password is not specified the confirmation message appears Confirm the message and sele...

Page 347: ...he standard user mode and set a standard user password by following the steps below 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 The menus appear 3 Select Standard user mode settings 3 4 When confirmation message appears select Yes 4 5 Enter password and select OK 5 Important The following character restrictions apply to the password Set the password by using 4 to 32 characters Th...

Page 348: ...le Safari on iOS Operating procedure may differ depending on the version of your web browser For other web browser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the printer is connected via IPv6 using Windows you need to generate a server certificate using Rem...

Page 349: ... s thumbprint 11 The printer s thumbprint is displayed in Root cert thumbprint SHA 1 column or Root cert thumbprint SHA 256 column when tapped in the following order Printer information System information 12 If thumbprint on Security Warning screen matches printer s thumbprint select Yes 12 13 Select OK on Certificate Import Wizard screen 13 The root certificate registration is completed For Safar...

Page 350: ...required For Chrome on Android 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root certificate is started and then Name the certificate screen is displayed 3 As entering the root certificate name is required enter an arbitrary certificate name and 3 select OK The root certificate registration is completed Note If PIN or password is not set as security type the...

Page 351: ...age to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate restart the web browser The message will not appear on the web browser Note Depending on the Android device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select For secure communication on Remote UI 1 2 ...

Page 352: ...tificate For Windows 10 Windows 8 1 For Windows 7 For macOS Operation procedure may differ depending on your OS version For Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 10 Windows 8 1 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 Note You can download a certificate from Status Monitor 1 Open status monitor 1 Open t...

Page 353: ...in the following store 7 8 Select Trusted Root Certificate Authorities 8 1 Select Browse to open the Select Certificate Store screen 1 2 Select Trusted Root Certificate Authorities from the list and select OK 2 3 Select Next on the Certificate Store screen 3 9 Select Finish 9 When the Completing the Certificate Import Wizard screen appears check the settings and select Finish For Windows 7 The pro...

Page 354: ... key 2 Select Yes on displayed screen 2 3 Select Add Remove Snap in from File menu 3 The Add or Remove Snap ins screen appears 4 Add Certificate snap in 4 1 Select Certificates from Available snap ins list and select Add 1 2 Select Computer account for This snap in will always manage certificates for on the Certificates 2 snap in screen and select Next 3 Select Local computer on the Select compute...

Page 355: ... Console Root 1 2 Right click Certificates and select Import from All tasks 2 2 Specify certificate file to import 2 1 Select Next 1 2 Specify the certificate file to import on File name and select Next 2 3 Specify certificate store 3 1 Select Place all certificates in the following store 1 2 Select Trusted Root Certificate Authorities for Certificates Store 2 4 Finish certificate import wizard 4 ...

Page 356: ... to save For macOS The procedure below describes how to import a root certificate in macOS 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 3 Select Download 3 The root certificate will be downloaded 4 Open downloaded certificate file 4 When the download procedure is completed a downloaded item pops up on the right of the screen Double click the downloaded certificate ...

Page 357: ...umbprint is displayed in Root cert thumbprint SHA 1 column or Root cert thumbprint SHA 256 column when tapped in the following order Printer information System information 7 Select Always Trust 7 If the fingerprint of certificate detail information matches printer s thumbprint display information on certificate from the menu or by double clicking the certificate and select Always Trust on Trust Th...

Page 358: ...ing Printer s IP Address 1 Flick HOME screen and tap LAN settings 1 Home Screen Menu Composition 2 Tap the enabled LAN 2 Diagonal lines are displayed for disabled LAN icons 3 Flick the screen check the value on IPv6 link local address 3 Write down the value on IPv6 link local address for your reference when you open Remote UI and generate a server certificate Generating Server Certificate 1 Open w...

Page 359: ... IPv6 link local address you checked in abbreviated form Note When you enter the common name add to each end of the abbreviation value of the printer s IPv6 address Do not use a comma or make a space for the common name 8 Select Next 8 You need not enter anything on Country State or province Locality Organization or Organizational unit 9 Select Generate 9 The server certificate starts to be genera...

Page 360: ... 1 Select Security on Remote UI 1 2 Select SSL TLS settings 2 3 Select Check key and certificate 3 Make sure the issuer of the root certificate is displayed on Issued by and the value you entered is displayed on Common name on Subject 360 ...

Page 361: ...tart up Remote UI 2 Select Printer settings 2 3 Select Set mail server 3 The setting items for mail server appear 4 Specify mail server settings 4 Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you...

Page 362: ...ing password To set change the password for receiving in order to perform the authentication check the Set change password and then enter the password Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have a...

Page 363: ...ther printer settings These functions can be set only when you are logged in administrator mode 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Status notification email 3 4 Select Notification recipients 4 5 Specify destination settings 5 Up to 5 destinations can be registered by following the steps below 1 Select number of destination 1 2 Select Add 2 3 Enter e mai...

Page 364: ...3 Select OK 3 The resending setting is completed 364 ...

Page 365: ...ing Remote UI 1 Exporting settings 1 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Export printer settings 4 5 Enter password and select OK 5 2 Importing settings 2 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Import printer settings 4 5 Select a fi...

Page 366: ...r password enter the password 4 Tap Export 4 5 Enter password and Tap OK 5 6 Enter password again 6 2 Importing settings 2 1 Insert a USB flash drive to USB flash drive port 1 2 Tap Printer settings on Home screen 2 Home Screen Menu Composition 3 Tap Import export settings 3 If you specify the administrator password enter the password 4 Tap Import 4 5 Enter password and Tap OK 5 366 ...

Page 367: ... Remote UI Using operation panel Using Remote UI Using operation panel 1 Tap Printer settings on Home screen 1 Home Screen Menu Composition 2 Tap Initialize printer settings 2 If you specify the administrator password enter the password 3 Confirm displayed message and tap Yes 3 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Initialize printer setting...

Page 368: ...ing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Reconfiguration of Network Settings using the Remote UI Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using IJ Network Device Setup Utility Sharing the Printer on a Network Windows Setting Up a Shared Printer Restrictions on Pr...

Page 369: ...ult Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Reconfiguration of Network Settings using the Remote UI Countermeasures against Unauthorized Access Network Status and Troubleshooting 369 ...

Page 370: ...Printer Connection Methods 4 connection methods are available on the printer Wi Fi Connection Using Wi Fi Router Without Using Wi Fi Router Wireless Direct LAN Connection USB Connection 370 ...

Page 371: ... The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method using a wireless Router Connection Using a Wireless Router Connect the printer and the devices using a wireless router Connection methods vary depending on the wireless router type You can change network settings such as the SSID and security protocol on the printer When the co...

Page 372: ...do not use and configure settings again Network settings such as the SSID and security protocol are specified automatically Connecting Smartphone Tablet to Printer Directly Wireless Direct LAN Connection Connect the printer and a computer or a router with an Ethernet cable If your router supports wireless connection you can connect the device via wireless connection Note Devices connected to the r...

Page 373: ...n when the printer is already connected to another one via wired LAN Important If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission...

Page 374: ...ge restrictions and change the printer LAN setting Restrictions The administrator password is required to change settings if it is enabled for changing settings using the operation panel Enable Printer s Wi Fi connection 1 Flick HOME screen and tap LAN settings 1 Home Screen Menu Composition 2 Tap Wi Fi 2 3 Check Enable is displayed in Connection 3 If Connection is displayed as Disable follow the ...

Page 375: ...r device is connected to the printer 5 Start printing from application 5 For iOS device 1 Open Settings menu on your device 1 2 Enable Wi Fi 2 3 Select wireless router SSID you use from detected device list 3 4 Enter wireless LAN router password 4 Your device is connected to the printer 5 Start printing from application 5 375 ...

Page 376: ...eration panel If a device has already been connected to the printer directly and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Connect with Wireless Direct Change settings below to prepare for wireless direct Printer s LAN settings Changing Printer Setting Settings of a device to connect Connecting Smartphone ...

Page 377: ... the password for the wireless direct 1 Flick HOME screen and tap LAN settings 1 2 Tap Wireless Direct 2 3 Tap Show password 3 Depending on the device you are using entering the password is required to connect a device to the printer via Wi Fi connection Enter the password specified for the printer If your Wi Fi Direct compatible device is set to prioritize using Wi Fi Direct and it is connecting ...

Page 378: ... To check the security setting and the updated password tap Yes on the screen displayed next To check the updated password tap Show password To change the printer s name displayed on the Wi Fi Direct compatible device Tap B to display the printer s name device name displayed on a Wi Fi Direct compatible device Follow the procedure below to change the name 1 Tap touch screen 1 2 Enter device name u...

Page 379: ...ect compatible device is connecting to the printer tap Yes Important To prevent an unauthorized access we recommend you should not change the setting from the default When you finished performing the settings the printer returns to the Wireless Direct settings screen 4 Tap HOME 4 The HOME screen appears Note If you change the wireless direct setting of the printer also change the wireless router s...

Page 380: ...isable Timeout settings 15 minutes Enable disable Bonjour Enable Service name Canon TZ NNNNN 2 LPR protocol settings Enable Wi Fi DRX settings Enable Wired LAN DRX settings Enable XX represents alphanumeric characters 1 Default value depends on printer To check value use operation panel LAN settings 2 NNNNN means your printer model name Wireless Direct Defaults Item Default Network name SSID DIREC...

Page 381: ...pecified at random and XX represents last two digits of printer s wireless MAC address NNNNN means your printer model 2 The password is specified automatically when the printer is turned on for the first time 381 ...

Page 382: ...esult screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number See Printer information System information Printer information Print the network settings Prin...

Page 383: ...o add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from Setup Guide For macOS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from Setup Guide 383 ...

Page 384: ...t LAN settings 5 6 Select Print details 6 7 Select Yes on displayed screen 7 8 Select Yes or No on displayed screen 8 The printer starts printing network settings information The print result is output from the front of the printer Note You can also print the printer s network settings Select Printer settings Test print Print LAN details Yes Yes The printed network settings information is as follo...

Page 385: ...filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IP Filtering Permission Address IP filtering permission address Start Address 1 Start address 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2...

Page 386: ... LAN Setting Basic setting information Basic Info IPv4 setting information Wired LAN Control Filtering SNMP filtering setting information IP Filtering Prohibit Address IP filtering prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Op...

Page 387: ... XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX En...

Page 388: ...ix Length Prefix length XXX 0 to 128 Stateless Address Stateless address IP Address 1 IP address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 t...

Page 389: ...of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IPv6 Filtering Permission Info IPv6 filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off LAN Setting Basic se...

Page 390: ...it Info IPv6 Filtering prohibit information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 ...

Page 391: ...X XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off LAN ...

Page 392: ...Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX XXXX XXXX XXXX ...

Page 393: ...X XX XX XX XX XX MAC Address 5 MAC address 5 XX XX XX XX XX XX LAN Setting Basic setting information MAC Info MAC address setting information Wired Wi Fi MAC Filtering Prohibit Info MAC filtering prohibit information MAC Address 1 MAC address 1 XX XX XX XX XX XX MAC Address 2 MAC address 2 XX XX XX XX XX XX MAC Address 3 MAC address 3 XX XX XX XX XX XX MAC Address 4 MAC address 4 XX XX XX XX XX XX...

Page 394: ...rmat WEP format for Wi Fi infrastructure Hex String Direct Connection Setting Wireless direct setting information Device Name Wireless direct device name Wireless direct device name up to 32 characters Channel Channel Wireless direct XXX 0 to 255 SSID SSID Wireless direct network name SSID up to 32 characters Security Type Security type for Wi Fi Wireless direct Disabled WPA2 PSK TKIP WPA2 PSK AES...

Page 395: ... 1 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Disable Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES User2 User 2 User Name User name XXXXXXXX up to 32 characters ...

Page 396: ...ion MIB access restriction Disable Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES Dynamic DNS Setting Dynamic DNS setting IPv4 IPv4 Use Dynamic DNS Operation status of Dynamic DNS On Off Host Name Host name XXXXXXXX up to 64 characters Domain N...

Page 397: ...ame Acquire host name On Off DNS dynamic update DNS dynamic update On Off Acquire Domain Name Acquire Domain Name On Off IPv6 IPv6 Acquire host name Acquire host name On Off DNS dynamic update DNS dynamic update On Off Acquire Domain Name Acquire Domain Name On Off 802 1X Setting 802 1X setting information Authority Type Enable disable 802 1X and authority type Do not use EAP TLS EAP TTLS PEAP EAP...

Page 398: ...Use IPP authority On Off IPP User Setting IPP confirmation user setting User1 User 1 User Name User name XXXXXXXX up to 32 characters User2 User 2 User Name User name XXXXXXXX up to 32 characters User3 User 3 User Name User name XXXXXXXX up to 32 characters User4 User 4 User Name User name XXXXXXXX up to 32 characters User5 User 5 User Name User name XXXXXXXX up to 32 characters User6 User 6 User ...

Page 399: ... Address From address XXXXXXXX up to 128 characters To Address 1 To address 1 XXXXXXXX up to 128 characters Reply Address 1 Reply address 1 XXXXXXXX up to 128 characters Notice Conditions 1 Notice conditions 1 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 1 Signature 1 XXXXXXXX up to 128 characters To Address 2 To address 2 XXXXXXXX ...

Page 400: ... XX represents alphanumeric characters 400 ...

Page 401: ... Settings or Performing Changing Wired LAN Connection Ethernet Cable Settings For macOS Redo setup from Setup Guide Changing Wi Fi Connection Method Follow either procedure below to change Wi Fi connection method infrastructure or wireless direct For Windows Redo setup using the Setup CD ROM or from Setup Guide Perform settings on the Network Settings screen on IJ Network Device Setup Utility Impo...

Page 402: ...6 Check message and select OK 6 Follow instructions on your smartphone or tablet 7 If message saying setup is completed appears select OK 7 For macOS Redo setup from Setup Guide 402 ...

Page 403: ...Explorer 11 Mozilla Firefox Google Chrome For more on Remote UI refer to Start up Remote UI Important Enable JavaScript and cookies in the web browser If you access Remote UI with the printer name instead of its IP address make sure the DNS settings are correctly configured Depending on the network environment you may not be able to start Remote UI On the HOME screen select Printer settings Other ...

Page 404: ...IP address is specified for the printer many and unspecified users on internet can access to the printer As a result you will face an increased risk of information leakage caused by an unauthorized access from outside On the other hand if a private IP address is specified for the printer users who can access to the printer are confined to those on a local area network such as an inhouse LAN Theref...

Page 405: ...sy to guess for a third party Do not tell a third party about the specified password casually Note A password is not specified for some printers at the time of purchase In this case specify the password for the printer A password cannot be specified for some printers Password management using Remote UI User Interface Remote UI is a software to access to the printer via a network by using a web bro...

Page 406: ...he LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not as signed If you specify the printer s IP address automatically enable DHCP on the router If you specify the printer s IP address manually the address is disabled because it is out of the valid range You specified 0 ...

Page 407: ...to connect disconnect a device you do not use before adding the device The signal to noise ratio S N ratio is low There is a lot of noise from other devices Move the printer apart from other devices A link local address is assigned Perform printer setup again The security key specified for the wireless router may not match that you entered The security key is case sensitive Enter the correct secur...

Page 408: ...inted from multiple computers that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers connected to the network do not necessarily have to be the same Related Topic Restrictions on Printer Sharing 408 ...

Page 409: ...r account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 4 Set sharing 4 On the Sharing tab check or select Share this printer set the shared name as necessary and then click OK 5 If the print server and the client have different architectures 32 bit...

Page 410: ...ct the other printer 9 Click Finish 9 The setup on the print server system is complete Next set up the client systems 6 On the client open Explorer and double click the icon of the printer to be shared 6 7 Follow the window instructions and install the printer driver 7 The setup on the client system is complete Even when you perform the setup on a different client follow the same steps 6 and 7 410...

Page 411: ...ced tab and then restart the computer The bi directional communication function is disabled and the correct printer status may not be recognized If a client user opens the printer driver properties and then clicks OK with the Enable bidirectional support check box cleared on the Ports tab the bidirectional communication function of the print server may also be disabled In this case check Enable bi...

Page 412: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 412 ...

Page 413: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 413 ...

Page 414: ...justment adjust the print head position Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment Execute Print Head Alignment in the touch screen menu to adjust the print head position First execute Auto standard of Print Head Alignment If the print result is not improved execute Auto ad...

Page 415: ...y Tray Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets One sheet of unused paper of at least A4 Letter size Perform adjustment as follows 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified on the printer Adjustment cannot be completed correctly u...

Page 416: ...Important Do not open or close the cover until the instruction is displayed 6 Open the top cover 6 7 Open the inner cover 7 416 ...

Page 417: ...8 Align the angle adjustment lever with the red square 8 Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 417 ...

Page 418: ...9 Close the inner cover 9 418 ...

Page 419: ...10 Close the top cover 10 419 ...

Page 420: ... Move the angle adjustment lever to a position between the numbers or between the number and the square E of the two sets of lines that are least misaligned In this case select 1 12 Open the top cover and the inner cover move angle adjustment lever to match number or 12 square of straightest set of lines 13 Close the inner cover and the top cover 13 The print head is now straight and adjustment is...

Page 421: ...ligned lines or color unevenness is not solved after adjustment execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position When finished execute Print Head Alignment again 421 ...

Page 422: ...results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing This function is not available with Tracing Paper Translucent Matte Film or Clear Film Note After print head replacement we recommend executing Print Head Alignment When Print pattern after new head is set to ON print head position adjustment is automatically execut...

Page 423: ...tly unless the loaded paper matches the settings 2 Attach the basket 2 Using the Basket on the Front of the Printer 3 Tap Maintenance on HOME screen 3 Home Screen Menu Composition The Maintenance screen appears 4 Tap Print Head Alignment 4 5 Tap Auto standard or Auto advanced 5 A confirmation message appears 6 Tap Yes 6 The paper source setting screen appears 7 Tap Roll paper 1 Roll paper 2 or Man...

Page 424: ...the type of paper used for adjustment use the same type of paper as you will use for printing Paper to Prepare When using rolls An unused roll at least 16 54 in 420 0 mm wide When using sheets One sheet of unused paper A2 or larger Perform adjustment as follows 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of ...

Page 425: ...front 8 Tap D 1 8 9 Examine adjustment test pattern D 1 and determine the number with straight lines 9 A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 10 Repeat steps 8 9 to specify adjustment value...

Page 426: ... or becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on HOME screen 1 Home Screen Menu Composition The Paper information screen appears 2 Select p...

Page 427: ...the ambient temperature and humidity You can check the setting for the previous print job in Values applied with auto settings Printer information When the setting other than Auto is selected the setting selected during this procedure is applied Depending on the type of paper some setting values may not be available 427 ...

Page 428: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 428 ...

Page 429: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 429 ...

Page 430: ...djustment 2 3 Tap Set priority 3 4 Tap paper to adjust 4 5 Tap setting 5 Auto Prioritize print quality or Prioritize length accuracy is automatically selected depending on the settings selected in the printer driver Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is ex...

Page 431: ...anged the paper type or paper size Always check the Set priority values Selecting Feed Amount Adjustment Method If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Adjusti...

Page 432: ...heets One sheet of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer 2 Flick HOME screen and tap Maintenance 2 Home Screen Menu Composition 3 Tap Paper feed adjustment 3 4 Tap Adjust print quality front 4 5 Tap Auto 5 6 Tap paper to adjust 6 A test pattern is printed for adjustment and adjustment i...

Page 433: ...ional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to...

Page 434: ...For example choose 11 if you cannot decide whether pattern 10 or 12 is better 8 Tap number you decided 8 Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 9 Examine t...

Page 435: ...in Set priority in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Flick HOME screen and tap Maintenance 1 Home Screen Menu Composition 2 Tap Paper feed fine adjustment 2...

Page 436: ...ms to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide High precision ruler Important Make sure the paper output support and top output guide are installed The printed adjustment pattern may fall out of the paper output tray Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Important Always make sure the loaded paper matches the type of paper s...

Page 437: ...ue is now registered and adjustment is complete Adjusting Feed Amount Front Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide High precision ruler When Using Sheets One sheet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer Important Always ma...

Page 438: ...e scale bar prints Millimeter in 50 mm increments and Inch in 1 inch increments If you tap Change adjustment values No test pattern is printed Instead you will measure a document already printed to determine the discrepancy 6 Tap amount of discrepancy 6 If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in ...

Page 439: ... suction against paper on the platen may improve results Important Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled 1 On the HOME screen tap paper information area 1 2 Select paper source and tap Paper settings 2 3 Tap Advanced 3 4 Tap Transport unit vacuum strength 4 5 Tap vacuum strength 5 439 ...

Page 440: ...e Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern Cleaning the Printer Clean...

Page 441: ...Cleaning Inside the Transport Unit Cover Cleaning Inside the Printer Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 441 ...

Page 442: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 442 ...

Page 443: ...rts the following ink tanks When purchasing check the Model number 330 ml 11 2 fl oz 700 ml 23 7 fl oz Checking Ink Model Number Checking Using Web Browser 1 Start up Remote UI 1 Start up Remote UI 2 Select Ink model number 2 443 ...

Page 444: ... IJ Status Monitor Windows 1 Start up Canon IJ Status Monitor 1 Canon IJ Status Monitor 2 Click Estimated ink levels 2 3 Click Ink Model Number 3 Note For instructions on replacing the ink tanks see Replacing Ink Tanks 444 ...

Page 445: ...ct ink level detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing q...

Page 446: ...ment from Menu 1 Tap ink display area on HOME screen 1 Home Screen Menu Composition The Current estimated ink levels screen appears 2 Tap Replace 2 Instructions for the ink tank replacement procedure appear on the touch screen Removing ink tank 11 2 fl oz 330 ml 1 Open ink tank cover and check ink lamp 1 The ink lamp flashes if there is no ink left 446 ...

Page 447: ... when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button 2 at B 447 ...

Page 448: ...ank lock lever straight up 1 2 Pull ink tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 Note Check that the ink tank lock lever does not return 4 Remove ink tank by grips C and then tap OK 4 448 ...

Page 449: ...tained Store the removed ink tank with ink remaining with the ink holes D facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag Note Dispose of the used ink tank in accordance with local regulations Removing ink tank 23 7 fl oz 700 ml 1 Open ink tank cover and check ink lamp 1 The ink lamp flashes if there is no ink left 449 ...

Page 450: ... when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button 2 at B 450 ...

Page 451: ...nk lock lever straight up 1 2 Pull ink tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 Note Check that the ink tank lock lever does not return 4 Remove ink tank by handle C and then tap OK 4 451 ...

Page 452: ...k tank cover may be stained Store the removed ink tank with ink remaining in the box with the ink holes D facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations Loading ink tank 11 2 fl oz 330 ml 1 Before opening the pouch tilt the ink tank to the left and right gently seven or eight times 1 452 ...

Page 453: ...use the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink holes D or the metal contacts E This may cause stains damage the ink tank and affect printing quality 453 ...

Page 454: ...oles down and metal contacts at rear 3 Important An ink tank cannot be loaded in the holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 4 454 ...

Page 455: ...5 Push handle part of ink tank lock lever firmly all the way in 5 6 Make sure ink lamp is lit 6 455 ...

Page 456: ...ilt it to the left and 1 right as shown shaking it gently seven or eight times Caution A 23 7 fl oz 700 ml ink tank is heavy so use your whole arm to agitate it instead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink may leak out 456 ...

Page 457: ...ure before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink holes D or the metal contacts E This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear 3 457 ...

Page 458: ...ect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 4 5 Push handle part of ink tank lock lever firmly all the way in 5 458 ...

Page 459: ...6 Make sure ink lamp is lit 6 Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 7 459 ...

Page 460: ...460 ...

Page 461: ...rinting can continue with ink in the sub ink tanks When the remaining ink is low will appear on the remaining ink level When ink runs out will appear See the figure below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head clea...

Page 462: ...Note Tap Order ink now to view the ink supplier information When the ink tank is replaced the sub ink tank will be filled with ink During this time is displayed above the ink level 462 ...

Page 463: ...ore print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations Checking Ink Tank Levels If message for ink replacement appears on touch screen When the ink runs out the Status lamp flashes orange a message...

Page 464: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 464 ...

Page 465: ...Print Head When purchasing check the Model number Model number PF 06 Note For instructions on replacing the print head see Replacing the Print Head 465 ...

Page 466: ...Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer 2 Attach the basket 2 Using the Basket on the Front of the Printer 3 Tap Maintenance on HOME screen 3 Home Screen Menu Composition The Maintenance screen appears 4 Tap Nozzle Check 4 A confirmation message appears 5 Tap Yes 5 The printer now prints a test pattern for checking the nozzles The printing result is output from the ...

Page 467: ...If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print Head 467 ...

Page 468: ...se this mode if printing is not improved after Deep Cleaning System Cleaning consumes a very large amount of ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 4 to 5 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep Cleaning or System Cleaning Ink may leak or an error may occur If printing is not improved a...

Page 469: ...nance screen appears 2 Tap Print Head Cleaning 2 3 Tap Cleaning Deep Cleaning or System Cleaning 3 4 Tap ink group to be cleaned 4 All colors Pattern 1 MBK BK Pattern 2 Y M C A confirmation message appears 5 Tap Yes 5 Head cleaning is now executed 6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the 6 nozzles Checking for Nozzle Clogging 469 ...

Page 470: ...nt head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality How to Replace Print Head Caution When replacing the print head immediately after printing wait a few minutes before replacing it The metal parts of the print head b...

Page 471: ...he Maintenance screen appears 4 Tap Head Replacement 4 A confirmation message appears 5 Tap Start head replacement 5 Ink begins being drawn in When it finishes instructions for the print head replacement procedure appear on the touch screen It takes about 3 minutes for ink to be drawn into the system and remove ink from the print head Important Do not open or close the cover until the instruction ...

Page 472: ...7 Open the inner cover 7 472 ...

Page 473: ... and print head lock lever are dirty use a damp cloth that 8 you have wrung out completely to wipe them clean Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 473 ...

Page 474: ...lar materials for cleaning so as not to scratch the surface 9 If ventilation duct D is dirty use damp cloth that you have wrung out completely to wipe 9 it clean If the Carriage is obscuring the ventilation duct move the Carriage manually before cleaning the duct 474 ...

Page 475: ...Put your finger on center part E of print head lock lever and tilt it toward the front 10 11 Grab grip F and open print head locking cover 11 12 Remove print head by grabbing grip G and then tap OK 12 475 ...

Page 476: ...s to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 13 Take print head out of pouch by grabbing the grip G 13 14 Remove orange protective caps H I 14 Hold grip J and remove protective cap I 476 ...

Page 477: ... otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth If you need to put a print head somewhere temporarily before installation do not set it down with the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reatta...

Page 478: ...rint head locking cover and lower it to front to lock print head 16 17 While holding center part K of print head lock lever lower it toward back 17 18 Adjust angle adjustment lever to the position of the red square 18 478 ...

Page 479: ...19 Close the inner cover 19 20 Close top cover 20 479 ...

Page 480: ...s being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 480 ...

Page 481: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 481 ...

Page 482: ...Maintenance Cartridge When purchasing check the Model number Model number MC 30 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 482 ...

Page 483: ...maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge carefully during replacement The ink may stain c...

Page 484: ...Important Never touch the metal contacts A This may damage the maintenance cartridge 5 Open maintenance cover 5 484 ...

Page 485: ... maintenance cartridge or store it at an angle ink may leak and cause stains 7 Put used maintenance cartridge in supplied plastic bag and store on flat surface 7 8 Check the top and bottom of the maintenance cartridge place in the box and store the 8 box on a flat surface Important Always put the used maintenance cartridge back in the box and store the box on a flat surface Note Dispose of the use...

Page 486: ...dge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 10 Close maintenance cover 10 486 ...

Page 487: ... appears 2 Tap Maintenance cartridge info 2 The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check th...

Page 488: ... capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridge if necessary Checking the Remaining Mainten...

Page 489: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern 489 ...

Page 490: ... printing is faint or a specific color fails to print even though there is enough ink System Cleaning System Cleaning is a more powerful cleaning function Perform System Cleaning if there is no improvement even after repeating Cleaning several times Important System Cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink suppl...

Page 491: ...displayed dialog box The output location will be in the front We recommend that you set a basket before printing 5 Print a nozzle check pattern 5 Make sure that the printer is on and click OK Printing of the nozzle check pattern begins Click OK when the confirmation message appears 6 Check the print result 6 Check the print results A As long as the horizontal lines are in line and not missing the ...

Page 492: ...Related Topic Cleaning the Print Heads 492 ...

Page 493: ...aning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning Inside the Roll Cover Cleaning Inside the Transport Unit Cover Cleaning Inside the Printer Cleaning the Print Head 493 ...

Page 494: ...ning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Clean the dirt with a completely wrung out damp cloth 3 Clean the printer exterior and the power cord plug Warning Never use flammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the printer there is a ...

Page 495: ...f the front output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the front output guide even if it does not appear dirty because it may actually be covered with paper dust Do not use a dry cloth to wipe off dirt on the front output guide This may create a static charge which may attract dust and affect the printing quality Do not use tissue paper pape...

Page 496: ...the underside of paper We recommend cleaning the platen after borderless printing or printing on small paper Printing on adhesive paper may leave adhesive on the platen paper retainer or other parts To prevent paper jams we recommend cleaning inside the top cover after printing Remove any printed documents from the top delivery tray before starting Removing Printed Documents from the Top Delivery ...

Page 497: ...5 Clean the paper output tray A under the top cover with a completely wrung out damp 5 cloth 497 ...

Page 498: ... come into contact with electrical components inside the printer there is a risk of fire or electrical shock Important Wipe in the direction of the bristles to remove dirt from the brush part B of the paper output tray If the brush bristles are not aligned this may affect the paper output 498 ...

Page 499: ... Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 6 Open the inner cover 6 499 ...

Page 500: ...7 If paper dust has accumulated in vacuum holes C on platen or in borderless printing ink 7 grooves D use cleaning brush E provided with printer to wipe it away 500 ...

Page 501: ...Important Do not touch the linear scale F carriage shaft G or ink tube stabilizer H Touching these may cause malfunction 501 ...

Page 502: ...he inside of the inner cover with a completely wrung out damp cloth 8 Wipe away any ink residue and paper dust debris from cutting on paper retainer I entire platen J borderless printing ink grooves K periphery of left and right ink suction holes L M and so on 502 ...

Page 503: ...ter there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the inner cover This may create a static charge which may attract dust and affect the printing quality Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 9 Close the inner cover 9 503 ...

Page 504: ...10 Close the top cover 10 504 ...

Page 505: ...505 ...

Page 506: ...the feed slot is dirty the printer might not perform auto feeding properly Even if the sensor seems clean we recommend cleaning it because it may have paper dust on it 1 Remove any roll paper 1 Removing the Roll from the Printer 2 Turn printer off 2 Turning the Printer On and Off 3 Unplug power cord from outlet 3 Caution Always turn off the printer and unplug the power cord before cleaning or main...

Page 507: ...5 Clean the inside A of the roll cover with a completely wrung out damp cloth 5 507 ...

Page 508: ... cloth or similar materials for cleaning so as not to scratch the surface 6 After cleaning dry with a soft dry cloth 6 7 Wipe away any residue and paper dust from areas B C that come in contact with paper 7 and sensor D with a completely wrung out damp cloth 508 ...

Page 509: ...ohol benzine or thinner If these substances come into contact with internal electrical components there is a risk of fire or electrical shock 8 After cleaning dry with a soft dry cloth 8 9 Close the roll cover 9 10 Plug power cord into outlet 10 509 ...

Page 510: ...leaning Inside the Transport Unit Cover About once a month clean inside the transport unit cover to ensure optimal operation 1 Open the transport unit cover 1 2 Open the transport unit inner cover 2 510 ...

Page 511: ...3 Clean the inside A of the transport unit inner cover with a completely wrung out damp 3 cloth 511 ...

Page 512: ...o not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 4 After cleaning dry with a soft dry cloth 4 5 Close the transport unit inner cover 5 512 ...

Page 513: ...6 Close the transport unit cover 6 513 ...

Page 514: ...of the printer 1 Load paper 1 Loading Rolls in the Printer 2 Tap Maintenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Top output cleaning 3 A confirmation message appears 4 Tap Yes 4 Cleaning starts When the HOME screen appears on the touch screen cleaning is complete Remove the output paper after the HOME screen appears Important Do not open the top cover...

Page 515: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 515 ...

Page 516: ...the maintenance cartridge in advance while referring below The number of maintenance cartridge required varies depending on the amount remaining in the maintenance cartridge being used Always follow the instructions of the service representative when preparing to transfer the printer The following lists transport restrictions by type of transport Move indoors on the same floor Transport and storag...

Page 517: ...r Transport 6 outdoors A confirmation message appears 7 Tap Yes 7 The printer is now prepared for transfer When the preparation is finished a message prompting you to open the ink tank cover appears on the touch screen Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Canon dealer for assistanc...

Page 518: ...you remove the maintenance cartridge while ink is being removed the ink may leak out 11 Press ON button and turn off printer 11 Packing Printer 1 Disconnect power cord and interface cable 1 Important Turn off the printer before you unplug it Unplugging the printer before it is off and moving it may damage the printer If you accidentally unplug the printer plug it in again reinstall the ink tanks a...

Page 519: ...3 Open inner cover 3 519 ...

Page 520: ...portant Attach the Belt Stopper that was removed and stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 520 ...

Page 521: ...5 Close inner cover 5 521 ...

Page 522: ...6 Close top cover 6 522 ...

Page 523: ...7 Open accessory drawer 7 8 Refer to the Setup Guide to remove the basket cloth and basket support bar from the 8 basket arm 523 ...

Page 524: ...he removed basket cloth and basket support bar from the accessory drawer When moving the printer it may fall from the accessory drawer 9 Remove all items stored in accessory drawer if any 9 10 Close accessory drawer 10 524 ...

Page 525: ...11 Refer to the Setup Guide to remove the top output guide and paper output support 11 525 ...

Page 526: ...ecure each part of printer so that it will not open while moving 12 Secure the following parts Transport unit cover Roll cover 1 Roll cover 2 Accessory drawer Maintenance cover Ink tank cover Top cover 526 ...

Page 527: ...ter body and parts such as ink tank roll paper and roll holder removed from 13 printer Important Remove the holder stopper and roll paper from the roll holder before packing Removing Rolls From the Roll Holder 527 ...

Page 528: ...structions see the Setup Guide Install the printer 1 Unpack printer body and parts such as ink tank roll paper and roll holder removed from 1 printer 2 Free each part of the printer that was secured before moving 2 3 Refer to the Setup Guide to attach the top output guide and paper output support 3 528 ...

Page 529: ...4 Open accessory drawer 4 529 ...

Page 530: ...5 Refer to the Setup Guide to attach the basket cloth and basket support bar to the basket 5 arm 530 ...

Page 531: ...Important After this load roll paper After attaching basket cloth fold basket cloth and fold down basket arm 6 Close accessory drawer 6 531 ...

Page 532: ...7 Open top cover 7 532 ...

Page 533: ...8 Open inner cover 8 9 Remove the belt stopper 9 533 ...

Page 534: ... stopper so that it will not be lost until the next move Neglecting to attach the belt stopper may damage printer Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 534 ...

Page 535: ...10 Close inner cover 10 535 ...

Page 536: ...11 Close top cover 11 536 ...

Page 537: ...e power cord into the outlet 13 14 Press the power button to turn the printer on 14 When Install the printer here Do not install the ink tanks yet appears tap Yes 15 When instructions for loading ink tank appear on touch screen open ink tank cover and 15 load ink tank See Replacing Ink Tanks 537 ...

Page 538: ...16 Attach the Roll Holder to the Roll Media 16 See Loading Rolls on the Roll Holder 17 Load the Roll Media in the printer 17 See Loading Rolls in the Printer 538 ...

Page 539: ...18 Install the software 18 Note that the driver installation procedure varies depending on the type of connection See Installing the Printer Driver Windows See Installing the Printer Driver macOS 539 ...

Page 540: ...e 2 Enter the password if it is enabled 3 Tap Install update 3 4 Tap Yes 4 5 Confirm displayed message and tap Start update 5 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Firmware update 2 3 Select Install update 3 4 Confirm displayed message and select Update 4 Note If the firmware update is not complete check the following and take an appropriate action Check the network se...

Page 541: ...Specifications Specifications Print Area 541 ...

Page 542: ...sation Dimensions W x D x H Printer when basket is not used Approx 61 x 37 8 x 46 9 in 1548 x 960 x 1189 mm Printer when using basket Approx 61 x 51 x 46 9 in 1548 x 1293 x 1189 mm Weight Approx 455 lb 207 kg Space for installation W x D x H Printer when basket is not used Approx 76 7 x 66 2 x 58 2 in 1948 x 1680 x 1478 mm Printer when using basket Approx 76 7 x 79 3 x 58 2 in 1948 x 2013 x 1478 m...

Page 543: ...02 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Wi Fi IEEE802 11n IEEE802 11g IEEE802 11b Network Specifications Communication protocol SNMP HTTP TCP IP IPv4 IPv6 FTP Wired LAN specifications Compliance standards IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Transmission speed 10 Mbps 100 Mbps 1000 Mbps automatically se lected Security IEEE802 1X EAP TLS EAP TTLS PEAP ...

Page 544: ...OS Compatible Operating System Standard supplied printer driver macOS 10 12 6 macOS 10 15 Free hard disk space 20 GB or more Other Supported OS iOS iPadOS Android Some functions may not be available with the supported OS An Internet connection is required to use the Online Manual To install the software while using Windows you must have a CD ROM drive or a network connection To install the softwar...

Page 545: ...For details on the paper size supported by the printer see Paper Sizes For details about Print Area see Print Area 545 ...

Page 546: ...macOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes macOS Sheets Printable Area A margin of 0 2 in 3 mm on top 0 5 in 12 7 mm on bottom and 0 2 in 3 mm on left and right sides is required Recommen...

Page 547: ...erless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required A Top Edge B Bottom Edge C Left Edge D Right Edge 547 ...

Page 548: ...Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses 548 ...

Page 549: ...Manuals and Their Contents Quick Guide Replacing paper ink tanks and print head Setup Guide Setup procedure after unpacking and installation Installation Manual Unpacking and installation 549 ...

Page 550: ...Safety Safety Precautions Regulatory Information WEEE EU EEA When Repairing Lending or Disposing of the Printer 550 ...

Page 551: ...printer while it is printing Firmly grasp the carrying grips on each side in the base Holding the printer at other positions is dangerous and cause injury and damage if the printer is dropped When lifting the printer use four people to carry each side The weight may cause pain such as back pain When using and transferring the printer do not tilt it stand it on its side or turn it upside down There...

Page 552: ...al parts may be very hot and could cause burns Do not throw ink tanks and maintenance cartridges into fire Do not attempt to disassemble or modify the print head ink tanks and maintenance cartridges Avoid dropping or shaking print head ink tanks and maintenance cartridges 552 ...

Page 553: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with ...

Page 554: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 554 ...

Page 555: ...ery Nur für Europäische Union und EWR Norwegen Island und Liechtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches...

Page 556: ...d informations sur le recyclage de ce produit contactez vos services municipaux votre éco organisme ou les autorités locales compétentes ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 ...

Page 557: ...ambiental de su desecho y no es necesario mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales Si desea más información sobre el reciclado de este producto póngase en contacto con su municipio el servicio o el organismo encargado de la gestión de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Uni...

Page 558: ...ifiuti può avere conseguenze negative sull ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive solitamente contenute in tali rifiuti La collaborazione dell utente per il corretto smaltimento di questo prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni amministrative ai sensi dell art 255 e successivi del Decreto Legislativo...

Page 559: ... helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af produktet bidrager du til effektiv brug af naturressourcerne Kontakt din kommune den lokale affaldsmyndighed det lokale affaldsanlæg eller besøg www canon europe com weee eller www canon europe com battery for at få flere oplysninger o...

Page 560: ...offer som ofte brukes i EE utstyr Din innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser Du kan få mer informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter avfallsadministrasjonen et godkjent program eller husholdningens renovasjonsselskap eller gå til www canon europe com weee eller www canon europe com battery Vain Euroopan union...

Page 561: ...tering eller se www canon europe com weee eller www canon europe com battery Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice OEEZ 2012 19 EU směrnice o bateriích 2006 66 ES a nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek likvidován s odpadem z domácností Je li v souladu s požadavky směrnice o bateri...

Page 562: ...letően informálódjon a helyi polgármesteri hivatalnál a helyi közterület fenntartó vállalatnál a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál illetve látogasson el a www canon europe com weee vagy www canon europe com battery internetes oldalra Tylko dla krajów Unii Europejskiej oraz EOG Norwegia Islandia i Liechtenstein Te symbole oznaczają że p...

Page 563: ...es Euroopa Liit ja EMP Norra Island ja Liechtenstein Antud sümbolid viitavad sellele et vastavalt elektri ja elektroonikaseadmete jäätmeid käsitlevale direktiivile 2012 19 EL patareisid ja akusid ning patarei ja akujäätmeid käsitlevale direktiivile 2006 66 EÜ ja või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos olmejäätmetega ära visata Kui keemiline sümbol on...

Page 564: ... dienestu pilnvaroto organizāciju vai iestādi kas veic sadzīves atkritumu apsaimniekošanu vai apmeklējiet tīmekļa vietni www canon europe com weee vai www canon europe com battery Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šie simboliai reiškia kad šio gaminio negalima išmesti į buitines atliekas kaip reikalaujama WEEE Direktyvoje 2012 19 ES ir Baterijų direktyvoje 2006 66...

Page 565: ...on europe com battery Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Тези символи показват че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC Директивата за батерии 2006 66 ЕО и или Вашето национално законодателство прилагащо тези Директиви Ако под показания горе символ е отпечатан символ за химически елемент съгласно разпоре...

Page 566: ...la www canon europe com weee sau www canon europe com battery Samo za Europsku uniju i EEA Norveška Island i Lihtenštajn Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada u skladu s direktivom WEEE 2012 19 EC Direktivom o baterijama 2006 66 EC i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električni...

Page 567: ...ikupljanje npr po principu jedan za jedan kada kupujete sličan novi proizvod ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme EEE baterija i akumulatora Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE Vaša saradnja na ispravno...

Page 568: ...the printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it Initializing Printer s Setting 568 ...

Page 569: ... Google Chrome macOS device Safari iOS device OS default browser Android device OS default browser Set your browser to allow cookies and enable JavaScript Screenshots in This Manual For Windows The screenshots used in this manual are taken with Windows 10 For macOS The screenshots used in this manual are taken with macOS Catalina 10 15 569 ...

Page 570: ...aper Rolls Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing ...

Page 571: ...e Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match ...

Page 572: ...me Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Set ...

Page 573: ...g Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing Using AirPrint HP GL 2 Printing Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing from iOS Dev...

Page 574: ...aled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing Hanging and Horizontal Banners Large Format Printing Printing by Dividing Joining Documents Printing Document in Center of Paper Printing by Saving Roll Paper Switching the Paper Source to Match the Purpose Displaying the Print Res...

Page 575: ...pe list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed Important See Paper Information List for Canon authentic paper or Canon output check paper Note Click Get Information to display the Paper Information on Printer dialog box The Paper Information on Printer dialog box allows you to get the paper information from the printer and to se...

Page 576: ...5 From the pull down menu select Easy Settings and then select the setting that matches your purpose from the Print Target list 6 Select the print quality 6 For Print Quality select High Standard or Fast according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 576 ...

Page 577: ...f the document that was created with the application software 8 Select the paper source 8 For Paper Source select the setting that matches your purpose 9 Select roll paper width 9 If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 577 ...

Page 578: ...settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the correct printing result Checking Printer Settings and Applying Settings to Printer Driver 1 Open printer driver setup window 1 578 ...

Page 579: ...r settings appear in Media Type and Roll Paper Width 4 Apply settings 4 To apply the printer settings to the printer driver click OK Note If the media type and the output paper size are not set on the printer OK will be grayed out and cannot be clicked If communication with the printer is disabled the Get Information does not appear or printer media information from the printer cannot be obtained ...

Page 580: ...o print from the first page 4 Complete the setup 4 Click OK When you execute print the specified number of copies will be printed with the specified printing order Important When the application software that you used to create the document has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the applicati...

Page 581: ...l Rolls About 2 Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls 581 ...

Page 582: ... is called 2 level roll switching For instructions on setting the paper see Setting the Paper Rolls in the Printer According to the Intended Use For the 2 level roll switching procedure see Printing by Automatically Switching Upper level and Lower level Roll Papers Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in How to Switch Paper Rolls Refer to this section if a...

Page 583: ...ype Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Setting the paper Example 2 Paper feeding tray Roll Width Media Type Upper level 36 in Roll 914 4mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Important 2 level roll switching is not possible when the paper rolls being fed on the platen are not compatible with automatic cut off For c...

Page 584: ...ching you specify which one is best between paper roll 1 and paper roll 2 and print Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 584 ...

Page 585: ...ower levels of printer 1 2 Open the printer driver setup window 2 3 Select the media type 3 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 4 Select the paper size 4 From the Page Size list on the Page Setup tab select the same size as that of the document that was c...

Page 586: ...heck box The current settings are displayed in the settings preview on the left side of the Page Setup tab Note If you rotate a portrait document 90 degrees and print it at that horizontally you may be able to save paper depending on the paper size Important When you select the Rotate Page 90 degrees check box and print the document the document will be rotated 90 degrees only if the vertical leng...

Page 587: ...witching is not possible when the paper rolls being fed on the platen are not compatible with automatic cut off For checking which types of paper are compatible with automatic cut off look up the paper you want to use on the Paper Information List If Auto Use Printer Settings is selected for Media Type in the Main sheet you cannot switch between upper and lower rolls corresponding to the media typ...

Page 588: ...s and Printers The Devices and Printers window is displayed 2 Display setup window 2 Right click the Your model name icon and select Printer properties The printer s Properties window appears 3 Set automatic paper source switching 3 On the Device Settings tab select the Automatically switch paper sources paper size priority check box 588 ...

Page 589: ...nter driver setup window 5 6 Select the media type 6 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 7 Select the paper size 7 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 8 ...

Page 590: ... papers in the upper and lower levels of the printer If different types of paper are loaded an error could occur and you may not be able to print the document as intended If roll papers of the same width and type are loaded in the upper and lower levels and you want to automatically switch the roll papers clear the Automatically switch paper sources paper size priority check box Note If Roll 1 and...

Page 591: ... you configure the operation panel on the Printer unit as indicated below In Printer settings Paper related settings set Roll paper auto switching to Identify size In Paper settings display area Each paper type Paper settings Advanced set Detect paper width to Enable If on the Device Settings tab a checkmark appears next to Automatically switch paper sources paper size priority do not follow the t...

Page 592: ...y when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of the match ing width Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job Error On hold Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job To Condition...

Page 593: ...ation Judgment result Condi tion 1 Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of sufficient length Neither paper roll 1 nor paper roll 2 are long enough Error Both paper roll 1 and paper roll 2 are long enough To Condition 2 On the Printer s menu...

Page 594: ...To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll width has not been specified for the print job Condi tion 6 Whether the width of the paper size specified for the print job fits within the width of the pa per roll loaded on the printer The width of the paper size specified for the print job only fits within the width of paper ro...

Page 595: ...re being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When the printer has been turned on When cut paper has been fed into the printer and has exited it 595 ...

Page 596: ...Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print 596 ...

Page 597: ... document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select print setting mode 3 From the pull down menu select Easy Settings 5...

Page 598: ... printing data such as drawings CAD Monochrome Line Drawing Select when printing data such as drawings in monochrome Perspective GIS Select when printing data such as perspectives and GIS Note To check the settings of the items that are set by Print Target click View Settings 5 Select the paper size 5 From the Page Size list on the Page Setup tab select the same size as that of the document that w...

Page 599: ...er Source select the setting that matches your purpose 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with settings to match the specified print purpose 599 ...

Page 600: ...t tab and select Edit Using PosterArtist from the pull down menu Note Edit Using PosterArtist may not be available for use depending on the usage environment 3 Start up PosterArtist 3 Click OK When printing is executed PosterArtist starts up and PageCapture window opens 4 Select page to get in PosterArtist 4 5 Edit page in PosterArtist 5 Image editing and sorting is implemented in PosterArtist By ...

Page 601: ...Note For instructions on how to edit and rearrange images refer to the PosterArtist manual 601 ...

Page 602: ...Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD 602 ...

Page 603: ... document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select print setting mode 3 From the pull down menu select Easy Settings 6...

Page 604: ... printing data such as drawings CAD Monochrome Line Drawing Select when printing data such as drawings in monochrome Perspective GIS Select when printing data such as perspectives and GIS Note To check the settings of the items that are set by Print Target click View Settings 5 Select the paper size 5 From the Page Size list on the Page Setup tab select the same size as that of the document that w...

Page 605: ...er Source select the setting that matches your purpose 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with settings to match the specified print purpose 605 ...

Page 606: ... installed automatically Note Printer Driver Optimization Module for AutoCAD is applied automatically when you print from AutoCAD and optimal printing is performed Confirming the Installation of Printer Driver Optimization Module for AutoCAD You can confirm whether Printer Driver Optimization Module for AutoCAD is installed by the following method 1 From the File menu of AutoCAD select Print 1 The...

Page 607: ...Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode 607 ...

Page 608: ...want to adjust the color balance slightly The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Open the printer driver setup window 1 2 Select the advanced settings 2 Select Advanced Settings from the pull down m...

Page 609: ... becomes stronger You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup 5 Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Related Topics Setting ...

Page 610: ...ter driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select the print quality 3 For Print Quality select Custom The Custom dialog box opens Important If Auto Use Printer Settings is selected for Media Type Custom cannot be selected 4 Setting the print quality level 4 Drag the slider bar to select the print quality level and click OK 610...

Page 611: ...the settings of Media Type 5 Complete the setup 5 Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 611 ...

Page 612: ...gs 3 Select color mode 3 For Color Mode select Monochrome or Monochrome Bitmap Note The selectable Color Mode depends on the media type selected for Media Type on the Main tab You can select Monochrome Bitmap for Color Mode only if Line Drawing Text is selected in Print Priority 4 Complete the setup 4 Click OK When you execute print the document is converted to grayscale data It allows you to prin...

Page 613: ... data In this case actual colors printed may differ from those in the original image data When using the grayscale printing function to print Adobe RGB data convert the data to sRGB data using an application software Note With Monochrome or Monochrome Bitmap inks other than black ink may be used as well 613 ...

Page 614: ...nt to use an application software to specify a printing ICC profile select Off The procedure for specifying color correction is as follows 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Select color ...

Page 615: ...ng from an ICM function compatible application Off Print without performing color matching on the printer driver Select this when performing color matching using applications such as Adobe Photoshop or printing a color chart using a profile creation tool 5 Complete the setup 5 Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important...

Page 616: ...Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 616 ...

Page 617: ...at called RAW RAW data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing metho...

Page 618: ...follows Monitor Color temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that can identify ICC profiles and allows you to specify them use a printing ICC profile in the...

Page 619: ...eatures smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Saturation Poster CAD Reproduces vivid colors on data such as a poster In addition prints in easy to see colors suitable for line drawing 6 Set the other items 6 If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness an...

Page 620: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 620 ...

Page 621: ...C profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself be sure to select color management items from your application software For instructions refer to the manual of the appl...

Page 622: ...When you execute print the printer uses the color space of the image data Specify an ICC Profile with the Printer Driver and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one the data color space is printed as sRGB 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu sel...

Page 623: ... Color and then click Color Settings The Color Settings dialog box appears 4 Select color correction 4 Click Matching tab and select ICC Profile Matching for Color Correction 5 Select Input Profile 5 Select the input profile you want to use 623 ...

Page 624: ...D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Saturation Reproduces vivid colors on data such as a poster In addition prints in easy to see colors suitable for line drawing Relative Colorimetric When image data is converted...

Page 625: ...t Brightness and Contrast settings and then click OK 9 Complete the setup 9 Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 625 ...

Page 626: ...om the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust brightness 4 On the Color Adjustment tab moving the Brightness slider to the right brightens dilutes the colors and moving the slider to the left darkens intensifies the colors You can also directly enter a value link...

Page 627: ... Click OK on the Main tab When you execute print the data is printed at the adjusted brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 627 ...

Page 628: ...ontrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust the contrast 4 On the Color Adjustment tab moving th...

Page 629: ...settings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup 5 Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 629 ...

Page 630: ...ng mode and printing is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select advanced settings 3 From the Main tab pull down menu select Advanced Settings 630 ...

Page 631: ...vel that is appropriate for the purpose Color Mode Selects color adjustment method Thicken Fine Lines Add a check mark if you want to print thin lines thicker for easy viewing 5 Select the paper size 5 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software The current settings are displayed in the settings preview o...

Page 632: ...other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with the print conditions you set Related Topics Adjusting Color Balance Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 632 ...

Page 633: ...elect the setting that matches your purpose 4 Select roll paper width 4 If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 5 Select scaled printing 5 Check the Enlarged Reduced Printing check box 6 Set one of scaling methods described below 6 From the items listed below select the setting that matches your purpose and select the ...

Page 634: ...nd enlarged when a size larger is selected 7 Complete the setup 7 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver If you are perfor...

Page 635: ... on the Page Setup tab and Roll Paper Auto is selected for Paper Source Roll 1 upper level roll paper is always used for printing Note Selecting Enlarged Reduced Printing changes the printable area of the document 635 ...

Page 636: ...ize A printout that has the same area as the document can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Open the printer driver setup window 1 2 Select the paper size 2 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 3 Click Size Options 3 Th...

Page 637: ...ted using oversize Important When printing to oversized paper sizes use paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to width and 6 mm or more added to height of document size Note An oversized paper size cannot be used for the largest paper size that ...

Page 638: ...comes registered to Page Size and can be selected any time after that If you want to use a user defined paper temporarily setting it from Custom Size is suitable The procedure for specifying a custom size is as follows Setting from Paper Size Options 1 Open the printer driver setup window 1 2 Click Size Options on the Page Setup tab 2 The Paper Size Options dialog box opens 3 Set user defined pape...

Page 639: ...ze while keeping the Width and Height ratio 4 Set user defined paper 4 Click OK then it returns to Page Setup tab The paper size registered by using Custom Paper Size Name is registered to Custom Paper Size of Page Size and can be selected at any time Setting from Custom Size 1 Open the printer driver setup window 1 2 Select the paper size 2 For Page Size on the Page Setup tab select Custom Size f...

Page 640: ...ment has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the values Printing may be disabled depending on the size of the specified user defined media For information about printable sizes f...

Page 641: ...ffer from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results The maximum configurable size with Custom Size is 3 2m 641 ...

Page 642: ...pen the printer driver setup window 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 3 Select paper roll width 3 In Roll Paper Width select User defined1 XXXX User defined2 XXXX The Custom Size Settings dialog box opens 4 Set paper roll width 4 Specify Units enter the roll width you wan...

Page 643: ...r driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the correct printing result If you select a paper feed method for the custom size roll paper in Get Information in the Main tab Roll Paper Width is set to Custom Size XXXX However if the same custom size is already set in Use...

Page 644: ...hout Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on Roll Paper 644 ...

Page 645: ... the settings screen 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a checkmark next to the Borderless Printing option 645 ...

Page 646: ...list When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the paper to ...

Page 647: ...are formed on the left and right of the document adjust the amount extending off paper during borderless printing from the printer s operation panel See Borders appear in borderless printing for details on how to set the amount extending off paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 647 ...

Page 648: ... Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a checkmark next to the Borderless Printing option After the Information dialog is displayed under Roll Paper Width select the same paper width as that ...

Page 649: ...f scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the paper to be unevenly cut You may be able to improve the situation by clicking Specify on the Main tab and in the Paper Detailed Settings dialog box under Drying Time set Between Pages to a higher value I...

Page 650: ...the document adjust the amount extending off paper during borderless printing from the printer s operation panel See Borders appear in borderless printing for details on how to set the amount extending off paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 650 ...

Page 651: ... the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a checkmark next to the Borderless Printing option After the Information dialog is displayed under Roll Paper Width select the same paper width as t...

Page 652: ...l be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the paper to be unevenly cut You may be able to i...

Page 653: ...margins are formed on the left and right of the document adjust the amount extending off paper during borderless printing from the printer s operation panel See Borders appear in borderless printing for details on how to set the amount extending off paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 653 ...

Page 654: ... of the paper after printing Three sided Borderless Printing to Match Paper Size The procedure for three sided borderless printing by enlarging or reducing documents to match paper size is described below 1 Open the printer driver setup window 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and R...

Page 655: ...n If the size of the document is different from the size of the paper you want to print on select the paper size you want to print on from Printer Paper Size 7 Complete the setting process 7 Click OK If you print now the document will be printed without margins on three sides to fit the paper size 8 Cut the right side of the paper 8 Cut the margin on the right side of the paper with scissors after...

Page 656: ...age Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 In the Page Setup tab place a checkmark next to the Borderless Printing option After the Information dialog is displayed under Roll Paper Width select the same ...

Page 657: ...r size the length width ratio of the paper may be different from that of the image making it impossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper If you require exceptionally high q...

Page 658: ... 4mm 15 in Roll 381 0mm A3 Roll 329 0mm 12 in Roll 304 8mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm Also stains may appear on the back of the paper If margins are formed on the left of the document adjust the amount extending off paper during borderless printing from the printer s operation panel See Borders appear in borderless printing for details on how to set the...

Page 659: ...tware 1 2 Open the printer driver setup window 2 3 Select the paper size 3 Select the same original paper size created in the application soft in the Page Setup tab s Page Size In the event an optional size is set in the application software select Custom Size from Custom Paper Size in Page Size and designate size in the dialog box that appears 4 Select roll width 4 Select the equivalent to the pa...

Page 660: ...pplication For example when printing on paper 600mm wide and 3 000mm long use the following settings when setting length to 1 6 the user defined paper User defined paper 1 Width 600mm Height 3 000mm User defined paper 2 Width 100mm Height 500mm 2 Create original document in application software 2 Use the registered user defined paper 2 size to create original document using an application 3 Open p...

Page 661: ...ocuments Inputting Multiple file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters 661 ...

Page 662: ...gePROGRAF Printer Driver Extra Kit and then install it The procedure for lining up and printing multiple documents to cut sheets is as follows 1 Open the printer driver setup window 1 2 Select Free Layout 2 On the Layout tab select the Page Layout check box and then from the pull down menu select Free Layout 3 Complete the setup 3 Click OK When you print Canon imagePROGRAF Free Layout starts Canon...

Page 663: ...Note To lay out multiple application software documents onto one page repeat steps 1 to 3 without closing the Canon imagePROGRAF Free Layout window 663 ...

Page 664: ...For Paper Source on the Page Setup tab select the setting that matches your purpose from Roll Paper Auto Roll 1 and Roll 2 3 Set roll paper options 3 Click Roll Paper Options to display the Roll Paper Options dialog box Select the Banner Printing check box and then click OK The current settings are displayed in the settings preview on the left side of the Page Setup tab 4 Complete the setup 4 Clic...

Page 665: ...indow 1 2 Select the print paper size 2 From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of pages to be printed per sheet 3 On the Layout tab select the Page Layout check box and from the pull down menu select 2 Pages Sheet 4 Pages Sheet 6 Pages Sheet 8 Pages Sheet 9 Pages Sheet or 16 Pages Sheet The current settings are displayed in the...

Page 666: ...ent page select something other than None from the list 5 Complete the setup 5 Click OK on the Layout tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order Important When there is a checkmark next to Banner Printing under Roll Paper Options dialog box on the Page Setup tab Page Layout is grayed out and cannot be set If Spooling at P...

Page 667: ...and printing posters is as follows Setting for Dividing and Printing Posters 1 Open the printer driver setup window 1 2 Select the print paper size 2 From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of divisions 3 On the Layout tab select the Page Layout check box and from the pull down menu select Poster 1 x 2 or Poster 2 x 2 The curren...

Page 668: ...set to No Use RAW Spooling Page Layout is grayed out and cannot be set Printing Only Specific Pages If ink becomes faint or runs out during printing you can reprint only the specific pages by following the procedure below 1 Display Pages to Print dialog box 1 For Page Layout click Set to display the Pages to Print dialog box 2 Set print range 2 Clear the check boxes of the pages you do not want to...

Page 669: ...y a cleared page click that page again To switch the pages to display hide click Invert in the Pages to Print dialog box 3 Complete the setup 3 Click OK on the Layout tab When you print only the specified pages are printed Important If you partition and print as a poster the source document will be printed in enlarged form so the print results may become rough 669 ...

Page 670: ...ced Printing on the Page Setup tab and printing the start point for enlarge reduce will always be fixed based on the top left corner of that page For that reason for reduced printing the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered on the Layout tab the top bottom left and right margins can all be printed evenly The procedure for ...

Page 671: ...ize on the Page Setup tab 4 Set magnification as necessary 4 Where necessary attach a checkmark next to Enlarged Reduced Printing and set according to the objective 5 Select the paper source 5 For Paper Source select the setting that matches your purpose 6 Select roll paper width 6 671 ...

Page 672: ...er Width to the width of the roll paper loaded in the printer 7 Print document in the center of paper 7 Select the Print Centered check box on the Layout tab 8 Complete the setup 8 Click OK When you print the document is printed in the center of the paper 672 ...

Page 673: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 673 ...

Page 674: ...inter from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the paper size 3 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 4 Select the paper source 4 From the Paper Source list on the Page Setup tab choose the best opt...

Page 675: ...paper loaded in the printer 7 Complete the setup 7 Click OK When you print you can rotate a portrait document 90 degrees to save paper Important When there is a checkmark attached to Banner Printing on the Page Setup tab Rotate Page 90 degrees is grayed out and cannot be set 675 ...

Page 676: ...format as the Page Size from the Page Setup tab if the length in the vertical direction is longer than the width selected in Roll Paper Width even if a checkmark is placed next to Rotate Page 90 degrees the page will not be rotated 676 ...

Page 677: ...argins is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the paper size 3 From the Page Size list on the Page Setup tab select the same size as that of the document that was creat...

Page 678: ... Roll 1 and Roll 2 5 Select roll paper width 5 For Roll Paper Width select the width of the roll paper loaded in the printer 6 Selecting Paper Saving 6 On the Layout tab select the No Spaces at Top or Bottom check box The current settings are displayed in the settings preview on the left side of the window 7 Complete the setup 7 678 ...

Page 679: ...Click OK When you print the upper and lower margins are reduced so that you can save paper 679 ...

Page 680: ... the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the paper source 3 From the Paper Source list on the Page Setup tab select the paper source that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll...

Page 681: ...gs in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 681 ...

Page 682: ...the print result before printing is as follows 1 Open the printer driver setup window 1 2 Set the preview 2 Check the Preview before printing check box on the Main tab 3 Complete the setup 3 Click OK When you execute print the Canon imagePROGRAF Preview opens and displays the print results Related Topic Canon imagePROGRAF Preview 682 ...

Page 683: ...Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing 683 ...

Page 684: ...Select stamp 2 On the Layout tab select the Stamp check box and then select the stamp to use from the list The current settings are displayed in the settings preview on the left side of the Layout tab 3 Complete the setup 3 Click OK When you execute print the data is printed with the specified stamp Important Depending on your usage environment you may not be able to use the Stamp function In this...

Page 685: ...ngs of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 1 2 Select stamp 2 On the Layout tab select the Stamp check box and click Define Stamp The Define Stamp dialog box opens 685 ...

Page 686: ...hod Select Transparent to print the stamp on the back of the document and select Overlap to print it on the front Position Specifies the stamp position on the page Enter numbers in X and Y to set the coordinates or drag the horizontal and vertical slide bars to the left right or up down to change the settings Angle Set the stamp placement angle Enter a number in Set Angle to set the angle or drag ...

Page 687: ... while viewing the preview 3 4 Complete the setup 4 Click OK to return to the Layout tab The registered title appears in the Stamp list Note The stamp registered as the default setting cannot be changed Deleting an Unnecessary Stamp 1 Select stamp 1 On the Layout tab select the Stamp check box and click Define Stamp The Define Stamp dialog box opens 2 Select the stamp to be deleted 2 Select the ti...

Page 688: ...them with the application software the procedure for selecting a page size and orientation is as follows 1 Open the printer driver setup window 1 2 Select the paper size 2 Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation 3 Select Portrait or Landscape for Orientation Check Rotate Page 90 degrees check box when you want to perform printing with the original being r...

Page 689: ...procedure for registering a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 On the Main tab the Page Setup tab and the Layout tab specify the print settings you want to register 3 Display Add dialog box 3 On the Favorites tab click Add The Add dialog box opens 4 Register favorite setting 4 689 ...

Page 690: ...lete the setup 3 Click OK When you print the document is printed with the settings of the registered favorite Deleting Unnecessary Printing Profile 1 Select favorite to be deleted 1 Select the favorite you want to delete from the Favorites list on the Favorites tab 2 Delete setting 2 Click Delete When the confirmation message appears click OK The selected favorite is deleted from the Favorites lis...

Page 691: ... 1 and Roll 2 3 Display Roll Paper Options dialog box 3 Click Roll Paper Options to display the Roll Paper Options dialog box 4 Set auto cut 4 From Automatic Cutting select the item that matches your purpose The current settings are displayed in the settings preview on the left side of the Page Setup tab Yes The roll paper is cut automatically after printing No The roll paper is not cut after prin...

Page 692: ...ed paper will be output from the front We recommend that you set a basket before printing After completing the setting click OK to return to the Page Setup tab 5 Complete the setup 5 Click OK on the Page Setup tab When you print the status after printing is set to whatever was set in Automatic Cutting 692 ...

Page 693: ...nter language settings HP GL 2 and HP RTL emulation related settings are configured from the printer operation panel For further details refer to HP GL 2 Settings Note For instructions on configuring these settings refer to the software documentation It may not be possible to print jobs with excessively large amounts of data correctly 693 ...

Page 694: ...Printing from Printer Printing Data Saved on USB Flash Drive 694 ...

Page 695: ...que JPEG file Files which conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer 2 Insert USB flash drive into USB flash drive port 2 3 Fl...

Page 696: ...d on the touch screen The screen below appears A Number of copies A Tap to display the screen below and specify the number of copies B Preview B Tap to preview an image of the printout on the preview screen Specify the pages to preview and print only specific pages C Print settings C Tap to display the Print settings screen You can check and change the print settings 696 ...

Page 697: ...5 Tap Start 5 The printer starts printing Note Tapping Yes on the displayed screen returns to step 4 Tapping No returns to HOME screen 697 ...

Page 698: ...artphone Tablet For more on printing from a device refer to the device s or application s instruction manual Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing from iOS Device AirPrint 698 ...

Page 699: ...can be sent to the printer via FTP Enable FTP from Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select System info and LAN settings 2 3 Select LAN settings 3 4 Select Advanced setup 4 5 Confirm displayed message and tap Yes 5 6 Select FTP settings 6 7 Select Enable 7 699 ...

Page 700: ...tion Enter the same value for FTP settings of imageRUNNER ADVANCE 9 Select OK 9 Please wait momentarily appears and returns to the startup screen 10 Close web browser 10 Perform enlarge settings on the operation panel 1 Select Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Print settings 2 3 Tap Direct print settings from FTP 3 4 Select the number to set and tap 4 700 ...

Page 701: ...rgement setting methods Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1 Place the copy on the platen glass or feeder of imageRUNNER ADVANCE 1 2 Select Scan and Send 2 3 Tap New Destination 3 4 Tap File 4 701 ...

Page 702: ...nter folderN in Folder Path N represents the print setting number specified in the Direct print settings from FTP screen on the printer For example to enter the pathname for Print settings 1 enter folder1 For Print settings 2 enter folder2 Use the same User Name and Password that you set for FTP authentication in the Remote UI 7 Tap OK 7 8 Tap the setting button for file format 8 702 ...

Page 703: ...Compact and Encrypt check boxes 10 Specify the settings as necessary 10 Important Select 300x300 dpi or 600x600 dpi as the resolution 11 Press Start 11 If you are placing your originals on the platen glass press Start to scan each original 12 When scanning is complete tap Start Sending 12 703 ...

Page 704: ...Scanned originals are sent to the printer and printing starts Note It is recommended to register the setting contents in Favorite Settings 704 ...

Page 705: ... Paper Width 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Fit paper size 3 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate 705 ...

Page 706: ...0 dpi Select when printing at 300 dpi Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format Important When scanning the original in JPEG format with imageRUNNER ADVANCE match the scanning resolution with the input resolution of the printer If the resolution is different it will not be printed at the specified ma...

Page 707: ...Setting scale percentage 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Scaling 3 4 Tap A on the displayed screen 4 707 ...

Page 708: ...tion conversions refer to Reference for Magnification 6 Select OK on the displayed screen 6 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate Reference for Magnification ISO A format Original size 708 ...

Page 709: ...1 283 200 A0 400 283 ANSI format Original size Letter 8 5 x 11 Legal 8 5 x 14 Ledger 11 x 17 Output size C 200 157 129 D 258 242 200 E 400 314 258 ARCH format Original size A B Output size A 100 66 B 133 100 C 200 133 D 266 200 E 400 266 E1 333 233 709 ...

Page 710: ...Printer Driver Windows Printer Driver macOS Printer Driver 710 ...

Page 711: ...Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 711 ...

Page 712: ...ions Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Canon IJ Status Monitor Instructions for Use Printer Driver 712 ...

Page 713: ...t data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select XXX where XXX is your model name Displaying the Manual from the Pri...

Page 714: ... paper source during printing differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 1 2 Click Special Settings on the Layout tab 2 The Special Settings dialog box opens 3 Change the individual settings 3 If necessary change the setting of each item and then click OK The Layout tab is displayed again 714 ...

Page 715: ... driver and allows you to check the document layout print order and number of pages You can also change the media type and paper source settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Related Topic Displa...

Page 716: ... to the user s manual of your application software Opening the Printer Driver Setup Window from the Printer Icon Follow the procedure below to perform printer maintenance operations such as print head cleaning or to configure a printing profile that is common to all application software 1 Display the Devices and Printers window 1 Select the Control Panel Hardware and Sound Hardware Devices and Pri...

Page 717: ... appears click Start If the paper information on the driver cannot be updated click Initial Check Items and check the displayed information The printer driver media information will update Important It may take some time to update the media information 4 Finish updating media information 4 When a confirmation message appears click OK The media information will be updated Important Restart the prin...

Page 718: ...ting information is described below Setting Accounting Information 1 Open the printer driver setup window 1 2 Click Accounting on the Main tab 2 The Accounting dialog box opens 3 If necessary complete the following settings 3 Account ID Department Project number Enter the account ID department and project number that you want to set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a t...

Page 719: ...icon and select Printer properties The printer s properties window appears 3 Click Accounting on the Device Settings tab 3 The Accounting dialog box opens 4 If necessary complete the following settings 4 Use a fixed Account ID Use a fixed Department name Use a fixed Project number Prohibits changes to account ID department and project number that have already been set Check this check box to preve...

Page 720: ...d Account ID Use a fixed Department name or Use a fixed Project number you ll be able to configure each setting After completing the setting click OK to return to the Device Settings tab 5 Apply the settings 5 Click OK or Apply The settings are enabled hereafter Important If you fix the Accounting value in the Device Settings tab the setting items in the Accounting dialog box in the Main tab will ...

Page 721: ...ined here 1 Open the printer driver setup window 1 2 Set the output method 2 Click Output Method in the Page Setup tab 3 Set the PIN code 3 Place a checkmark next to Set PIN for printing and enter a one to seven digit number in PIN 4 Complete the setup 4 Click OK When you print the print job is set to standby status on the printer unit If you enter the PIN code you set on the printer operation pan...

Page 722: ...k Status Monitor on the Main tab The Canon IJ Status Monitor appears 3 Display the print jobs 3 Click Display Send Queue The print queue window opens 4 Delete the print jobs 4 Select the print jobs you want to delete and select Cancel from the Document menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access per...

Page 723: ...ppears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click Status Monitor on the Main tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you...

Page 724: ...In such cases take the appropriate action as described 724 ...

Page 725: ...etup window 1 2 Launching the Canon IJ Status Monitor 2 On the Main tab click Status Monitor The Canon IJ Status Monitor opens 3 Display Estimated ink levels 3 Ink status is displayed as an illustration Note The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 725 ...

Page 726: ...ly If that should happen re draw the line horizontally and print one more time Immediately after installing or updating the printer driver you might not be able to visualize new features in some of the application software In all application software provided with printing features choose Print from the File menu and after selecting the printer you are using click the Properties After the Properti...

Page 727: ...or parts of the image may end up missing In such cases try printing after following the procedure indicated below If you are using a 32 bit driver open the Layout tab and click Special Settings Turn off Fast Graphic Process Increase your computer memory Increase the virtual memory of your operating system To print to cut sheets by lining up multiple documents you must use the Free Layout function ...

Page 728: ... able to perform layout printing nor to get the intended printing results If you try to print data on a very large size paper through applications like Adobe Illustrator you may not be able to print In such cases try printing after following the procedure indicated below Open the Main tab and uncheck Preview before printing If you are using a 32 bit driver open the Layout tab and click Special Set...

Page 729: ...river Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Description 729 ...

Page 730: ... that is loaded in the printer This ensures that printing is carried out properly for the specified paper Get Information Opens the Paper Information on Printer dialog box You can check the settings on the printer and apply the checked settings to the printer driver Specify Open the Paper Detailed Settings dialog box and specify detailed print settings that match the media type loaded in the print...

Page 731: ... to print quality over printing speed Standard Prints with average speed and quality Resolution settings depend on media type Fast Gives priority to printing speed over print quality Custom Opens the Custom dialog box Select this when you want to set the printing quality level individually View Settings Opens the View Settings dialog box Advanced Settings This mode allows you to print by specifyin...

Page 732: ...black Color Settings Opens the Color Settings dialog box You can adjust individual color settings such as Cyan Magenta Yellow Brightness and Contrast on the Color Adjustment tab and select the Color Correction method on the Matching tab Thicken Fine Lines Add a check mark if you want to print thin lines thicker for easy viewing Preview before printing You can start up the Canon imagePROGRAF Previe...

Page 733: ...sed after printing Between Scans The wait time until printing next scan can be set after printing one scan in page Set in the event smudging occurs in the page unevenness occurs in borderless printing etc and you would like to avoid this smudging and unevenness Printer Default Settings in printer unit operation panel are applied None Next scan will be print immediately after first scan is print 0 ...

Page 734: ...x text and images will be printed as if reflected in a mirror Custom dialog box Set the quality level and select the desired print quality Quality You can use the slider bar to adjust the print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Note The High Standard or Fast print quality modes are linked with the slider bar Therefore wh...

Page 735: ... color balance slightly Important When Monochrome is selected for Color Mode the color balance Cyan Magenta and Yellow can t be set Brightness Adjusts the brightness of your print You cannot change the levels of pure white and black However the brightness of the colors between white and black can be changed Colors become brighter as you drag the slider toward the right and darker as you drag the s...

Page 736: ...the matching method to be used when you select Driver Matching ICC Profile Matching or ICM for Color Correction Perceptual Photo Perceptual Reproduces colors of general photos naturally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Saturation Poster CAD Saturation Reproduces vivid colors on data such as a poster In...

Page 737: ...IDs to print jobs You can then use the IDs along with the printer and cost management tool to tabulate print history information Account ID Department Project number Enter the account ID department and project number that you want to set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a to z and A to Z 737 ...

Page 738: ...Custom Size from Custom Paper Size the Custom Size Settings dialog box appears and you can specify any vertical and horizontal dimensions for the paper Borderless Printing Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any mar...

Page 739: ...You can enlarge reduce the document to match the roll paper width and then print the document When you select this radio button the Information dialog box appears and you can select Roll Paper Width Scaling Enlarge or reduce the document to a specified scale before printing Printer Paper Size When you select Fit Paper Size or Scaling you can specify the setting Select the size of the paper to be p...

Page 740: ... in the printer can be confirmed in Get Information in the Main sheet If you select User defined1 XXXX or User defined2 XXXX the Custom Size Settings dialog box is displayed where you can specify the paper length and width Roll Paper Options Displays the Roll Paper Options dialog box You can specify auto cut banner printing and other settings for printing on roll paper Output Method Displays the O...

Page 741: ...g Custom Size Settings dialog box Roll Paper Width Enter the roll width you want to use Roll Paper Width Specify the Width of the roll paper Measurement is shown according to the units specified in Units Units Select the unit for entering a user defined paper size Roll Paper Options dialog box You can specify settings for printing on roll paper Automatic Cutting You can print cut guidelines for cu...

Page 742: ...om the Job Box list Name of data to be saved Use file name The file name is used as is Enter name You can set a new name Enter the save name in Name Job Box The box list appears If you selected Save in Job Box select an individual box number as the save destination from the list Acquire Job Box Name When you click this Job Box displays the box name that was obtained from the printer Paper Size Opt...

Page 743: ...x you can change the size while keeping the Width and Height ratio Width Specify the paper width Height Specify the paper height Register with the OS Register the set user defined paper in the OS By registering in the OS any user sharing the use of the printer or PC can use the set user defined paper Add You can register a user defined paper that was set and overwrite the existing user defined pap...

Page 744: ...he document you want to print and the type of printing Poster 1 x 2 Poster 2 x 2 Printing is performed with poster settings The value in parentheses represents the ratio of the vertical x horizontal lengths As the number of divisions increases the number of sheets used for printing increases If you are pasting pages together to create a poster increasing the number of divisions allows you to creat...

Page 745: ...t 180 degrees and prints it No Spaces at Top or Bottom When printing on roll paper you can save paper by reducing the upper and lower margins when printing Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important If the application used to create your document has a similar function specify the number of copies with the application without specifying ...

Page 746: ...idden and only the pages to be printed are displayed Invert Switches the pages to be displayed or hidden Note The Pages to Print dialog box appears only when Poster 1 x 2 or Poster 2 x 2 is selected for Page Layout Free Layout Settings dialog box You can specify detailed settings for free layout Paper Orientation Selects the printing orientation If the application used to create your document has ...

Page 747: ... document page Select something other than None from the list to print the page border line Note The Page Layout Printing dialog box appears only when 2 Pages Sheet 4 Pages Sheet 6 Pages Sheet 8 Pages Sheet 9 Pages Sheet or 16 Pages Sheet is selected for Page Layout Define Stamp dialog box The Define Stamp dialog box allows you to specify settings for printing a stamp over the document pages In ad...

Page 748: ... Angle to set the angle or you can drag the slide bar left right to change the angle When specifying an angle value set a value in the range of 180 to 180 Stamp first page only Select this check box if you want to print a stamp only on the first page Page Options dialog box Specify the print settings such as date user name and page number Print Date Select the position for printing the date Print ...

Page 749: ...ettings Use this function to print on long paper Yes The print problem may be corrected Select this in usual cases No Image distortions may be corrected for example small lines may be eliminated Preview Switching If you check the Preview before printing check box on the Main tab and then print PageComposer starts Application Color Matching Priority You can assign higher priority to color managemen...

Page 750: ...file This should normally be set to Off when using Adjust Faint Lines This function prevents thin lines from fading when printing by darkening light colored lines Sharpen Text Set this to print fine text clearly Specify Pattern Resolution This function is for switching the rendering resolution for drawings using the hatch brush or pattern brush 750 ...

Page 751: ...Favorites list Delete You can delete favorites that have become unnecessary Edit The Edit dialog box opens You can change the name and icon settings of the favorite that you selected from the Favorites list Add The Add dialog box opens You can register the current settings as a favorite Application Settings Priority The setting in the application software will take priority over the favorites sett...

Page 752: ... to be displayed in Favorites list Icon Changes icon to be displayed in Favorites list Comment Changes information to be displayed in Comment Add dialog box You can save the current print settings as the settings of a favorite Name Set the name to be displayed in Favorites list Icon Set the icon to be displayed in Favorites list Comment Enter information to be displayed in Comment 752 ...

Page 753: ...olor is fainted or if there are any unprinted sections use Print Head Cleaning to clean the print head Paper Source Displayed using the Media Type Page Size and Roll Paper Width for each currently set paper feed position Print Head Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or a specific colo...

Page 754: ...ed amount if the print result is faint or contains streaks The output location will be in the front We recommend that you set a basket before printing View Status This function copies printer information and setting values to the clipboard About Opens the About dialog box You can check information such as the version and copyright of the printer driver Settings Summaries The Settings Summaries dia...

Page 755: ... paper is used in the upper level and lower level of the printer Printing is not possible when different types of paper are used Be sure to click Get Information from the Device Settings tab to get information on the roll paper width You may not be able to print correctly if the roll paper width is not correctly set Be sure to select Roll Paper Auto as Paper Source from Page Setup This function ca...

Page 756: ...right of the printer driver Accounting dialog box Click Accounting to display the Accounting dialog box The Accounting dialog box allows you to add IDs to print jobs You can then use the IDs along with the printer and cost management tool to tabulate print history information Use a fixed Account ID Use a fixed Department name Use a fixed Project number Prohibits changes to account ID department an...

Page 757: ...Hard disk If a hard disc is equipped it will be set to Yes Acquire Status Obtain hard disk information from the printer 757 ...

Page 758: ... how to respond You can check the ink status This function displays graphics showing the ink tank type and the estimated ink levels Icons and messages are displayed when ink is running low ink level warning Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document ...

Page 759: ...ridge is low or the cartridge is full Click the disclosure triangle to display a pictorial representation of the estimated usage amount in the maintenance cartridge Paper Feed Displays the size and type of paper loaded in each feeder Click the disclosure triangle to check the remaining amount of paper Option Menu If you select Enable Status Monitor when a printer related message is generated the C...

Page 760: ...progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Job Log Displays the Job history window Job List Displays the Print job window HDD Information Displays the Saved job window This window allows you to check each box of the information saved on the printer s hard disk Ink Supplier Display Settings Displays the Ink supplier information wi...

Page 761: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 761 ...

Page 762: ...version of the printer driver by clicking the About button on the Utility tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 762 ...

Page 763: ...ndow for uninstalling the model appears Important A confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switc...

Page 764: ...should also refer to this section if the printer driver cannot be installed Checking the Printer Status Turn on the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Related Topics Obtaining the Latest Printer Driver Installing the Printer Driver 764 ...

Page 765: ...rator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the printer driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a message prompting...

Page 766: ...Preview Guide macOS Free Layout plus Guide Windows Free Layout Guide macOS Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Direct Print Share Guide Firmware Update Tool 766 ...

Page 767: ...ng Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space Collecting Printer Job Logs Using A...

Page 768: ... Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Performing a priority printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 768 ...

Page 769: ...onfigure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by selecting Additional Settings in the pop up menu of the printer properties dialog Print Perform printing while saving the print job on the temporary storage area of the printer s hard disk Set PIN for printing Set a 7 digit security code To start printing enter the PIN set here using the o...

Page 770: ... for common job box Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in common job box combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the temporar...

Page 771: ...personal job boxes configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box 1 How to Open the Printer Driver Setup Window 2 Select Page Setup tab 2 3 Select Output Method 3 4 Select Save in Job Box in Output Method 4 771 ...

Page 772: ...n Name of data to be saved specify how to name saved print jobs 5 To use the file name select Use file name Otherwise select Enter name and enter a name in Name 6 Select a personal job box in Job Box 6 772 ...

Page 773: ...ersonal job box names in the Job Box list as acquired from the printer 7 Select OK 7 Configuring Printer Driver macOS 1 Open printer properties dialog 1 How to Open the Printer Driver Setup Dialog 2 Select Additional Settings in pop up menu 2 773 ...

Page 774: ...3 Select Save in Job Box in Output Method 3 774 ...

Page 775: ...775 ...

Page 776: ...ation of the print job with the icon pending print job see Printing Pending Jobs For the operation of the print job with the icon security print job see Printing Security Print Jobs Using Operation Panel 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 4 Tap Priority printing 4 5 Confirm displayed message and tap Yes 5 U...

Page 777: ...Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Prioritize 5 777 ...

Page 778: ...ls in the Printer Loading Sheets in the Printer This operation is available using the operation panel or Remote UI Using Operation Panel Using Remote UI Note As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing Using Operation Panel 1 Flick HOME screen and tap Job management 1 ...

Page 779: ...Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select print job with icon on the left 4 5 Select Release 5 779 ...

Page 780: ...e The security print job remains saved as a normal pending job until you enter the PIN code using the operation panel or Remote UI In this case the printer processes the next job in the queue without pausing When deleting a security print job you do not need to enter a PIN code 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Job management 2 3 In the list tap print ...

Page 781: ...6 Tap OK 6 PIN authentication successful is displayed and printing starts Note The security print job is deleted after printing 781 ...

Page 782: ...ME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 Note Tap Del selected to delete multiple jobs at one time 4 Tap Delete 4 5 Confirm displayed message and tap Yes 5 Note Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 782 ...

Page 783: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Delete 5 6 Confirm displayed message and tap Yes 6 783 ...

Page 784: ...I Using Operation Panel 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if it is enabled 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Print settings 6 7 Specify the number of copies 7 1 To change the number of copies tap A 1 2 Specify the number of copies and tap OK 2 784 ...

Page 785: ...p Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if it is enabled 5 In the list select the target job 5 6 Select Print 6 7 Enter the number of copies and select Yes 7 8 select Yes 8 785 ...

Page 786: ... Job management 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if it is enabled 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Delete 6 7 Confirm displayed message and tap Yes 7 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4...

Page 787: ...5 In the list select the target job 5 6 Select Edit 6 7 Select Delete 7 8 Select Yes 8 787 ...

Page 788: ...tions To prevent jobs from being deleted move them from common job box to personal job boxes Using Printer Hard Disk 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if it is enabled 5 In the list select the target job 5 6 Select Edit 6 7 Select Move 7 8 Select Destination job box 8 9 In the l...

Page 789: ... Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 789 ...

Page 790: ...ecifying Output Method Perform settings for printing or saving print job 1 Flick HOME screen and tap Printer settings 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 3 Enter administrator password if it is enabled 3 4 Tap Output method 4 5 Tap the output method you want to set up 5 Print Save print jobs automatically at the same time they are printed This is the default format Print auto...

Page 791: ...1 Flick HOME screen and tap Printer settings 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 3 Enter administrator password if it is enabled 3 4 Tap Save first and print 4 5 Tap ON 5 791 ...

Page 792: ...e selected Print in Output Method in the printer driver are deleted from common job box after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Flick HOME screen and tap Printer settings 1 Home Screen Menu Composition 2 Tap Hard disk settings 2...

Page 793: ...ault no passwords are set for personal job boxes A password cannot be set for common job box Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords they are not required to access personal job boxes in Administrator Mode in Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the targ...

Page 794: ...gn names to personal job boxes 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal job box has it 5 Select Edit 5 6 Enter name and select OK 6 794 ...

Page 795: ... the Basket on the Front of the Printer 2 Flick HOME screen and tap Job management 2 Home Screen Menu Composition 3 Tap Saved job 3 4 In the list tap the target job box 4 Note Enter the password if the personal job box has it 5 Tap Print the job list 5 For each job box a list of saved jobs is printed The print result is output from the front of the printer 795 ...

Page 796: ...s follows 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the target job box 4 Note Enter the password if the personal job box has it 5 In the list tap the target job 5 6 Select Edit 6 7 Select Change 7 8 Enter name and select OK 8 796 ...

Page 797: ...mon job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Operations with pending jobs Operations with security print jobs Delete Operations with security jobs Job box management Move saved jobs Modify saved jobs Modify job boxes Print a list of saved jobs Dis...

Page 798: ... Panel Using Remote UI Using Operation Panel 1 Flick HOME screen and tap Printer information 1 Home Screen Menu Composition 2 Tap Hard disk information 2 The free hard disk space job box free space appears Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Hard disk information 3 The free hard disk space job box free space appears 798 ...

Page 799: ...curs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing the trailing edge margin is soiled during regular printing Frequently Asked Questions Problems with the Printing Quality Unevenness Banding Faint dirt 799 ...

Page 800: ...al or horizontal banners Does this printer support sub ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in this printer The paper type that I want to print is not displayed on the Touch Screen Can I perform duplex prin...

Page 801: ...obs are sent Preparing the ink system is displayed Agitating the ink is displayed Message Is Displayed and Borderless Printing Fails The tray is full is displayed even though the Top Delivery Tray is not full The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper Cannot Print over Network Cannot Connect Printer to Network Cann...

Page 802: ... GL 2 jobs are printed at maximum size even if a standard size is specified HP GL 2 printing takes a long time The printer stops when printing a HP GL 2 job the carriage stops moving Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Ink Level Detection Media Type Selection ...

Page 803: ...re in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing macOS 803 ...

Page 804: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 804 ...

Page 805: ...ng mode settings on the printer and then under Automatic cut set Automatic Cutting in the printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing macOS 805 ...

Page 806: ...at the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Specifying the Ink Drying Time for Rolls 806 ...

Page 807: ...on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Printing without Edges Based on the Scenarios Windows Printing without Edges Based on the Scenarios macOS 807 ...

Page 808: ...I want to know the paper types that can be used in this printer For information about paper that can be used with this printer refer to the media information list Paper Information List 808 ...

Page 809: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 809 ...

Page 810: ... sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Free Layout plus which prints two pages on one side folds the sheet back from the center and hangs it Laying Out Documents Freely Using Free Layout plus 810 ...

Page 811: ...form enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing macOS 811 ...

Page 812: ...ot Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Printer Suddenly Stopped Working for Some Reason LAN Setting Tips Changing LAN Settings Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings ...

Page 813: ...not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress The size of clear film cannot be detected Margins are wide When printing on roll paper the printed surface becom...

Page 814: ...tting Method for Rolls If the paper jams frequently see Paper Handling Precautions Paper Handling Precautions Important Roll paper cannot be loaded when the basket is being used Stow the basket and close the accessory drawer when loading roll paper Using the Basket on the Front of the Printer Remove any printed documents from the top delivery tray before starting Removing Printed Documents from th...

Page 815: ...2 Open the maintenance cover 2 3 Lift up the release lever 3 4 Open the top cover 4 815 ...

Page 816: ...5 Open the inner cover 5 Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 816 ...

Page 817: ...6 Open the roll cover on the side where the paper feed lamp was lit 6 7 Take the following actions only when the paper is output from the top 7 817 ...

Page 818: ...1 Open the transport unit cover 1 2 Open the transport unit inner cover 2 8 If the carriage is out move it to the left or right edge away from the jammed paper 8 818 ...

Page 819: ...nside the inner cover to the top side 9 Pull the paper toward the top so that the wrinkled part comes to the front and let the paper slacken inside the inner cover 10 Cut the paper inside the inner cover with scissors 10 819 ...

Page 820: ... 11 Take the following actions only when the paper is output from the top 11 1 Pull out the paper jammed in the transport unit to the front side 1 Pull out the paper from the top to the front side to create slack in the transport unit 2 Cut the paper in the transport unit with scissors 2 820 ...

Page 821: ...injure yourself or scratch the printer or the platen when cutting 3 Pull out the paper from the output tray to remove 3 12 If there is paper inside the inner cover pull out the paper from the inner cover side to 12 remove it 821 ...

Page 822: ...Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 13 Wind the roll paper by rotating the flange of the roll paper source 13 822 ...

Page 823: ... and top 14 cover 15 Lower the release lever 15 16 Close the maintenance cover 16 Note If you want to align the tips more neatly select the paper that is being fed on the touch screen select Feed Cut and then select Cut paper to cut the tips Specifying the Cutting Method for Rolls 823 ...

Page 824: ...t If a sheet jams follow the steps below to remove it Note When removing the sheet store the basket if necessary Using the Basket on the Front of the Printer 1 Open the maintenance cover 1 2 Lift up the release lever 2 824 ...

Page 825: ...e release lever the fixation of the cut sheets set is released If the sheet falls go around the back of the printer and remove the sheet Remove a Sheet that Fell into the Printer 3 Open the top cover 3 4 Open the inner cover 4 825 ...

Page 826: ...tant Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 5 If the carriage is out move it to the left or right edge away from the jammed paper 5 826 ...

Page 827: ...e If it cannot be easily removed from the platen cut the paper inside the inner cover with scissors to remove it Caution Be careful not to injure yourself or scratch the printer or the platen when cutting 7 Close the inner cover and the top cover 7 8 Lower the release lever 8 9 Close the maintenance cover 9 827 ...

Page 828: ...ove a sheet from the opening at the lower back of the printer Watch your head when removing paper If there is not enough space for a person to work behind the printer move the printer Go around the back of the printer and reach into the opening at the lower back to remove the sheet 828 ...

Page 829: ...k 2 Is paper jammed in the feed slot Remove the jammed paper Remove Jammed Roll Paper Remove a Jammed Sheet Note You cannot load a roll paper and sheets on the printer at the same time Check 3 Check that the correct paper source has been selected Tap Paper Setting Display in the touch screen menu and then select the paper source 829 ...

Page 830: ...oading Rolls in the Printer Note While this setting is selected you cannot use automatic roll paper switching Check 2 Are you using an old roll holder Be sure to use the roll holder supplied with the printer Check 3 The leading edge of the roll paper may not be cut properly If the leading edge of the roll paper is slanted or folded the paper may not be fed correctly Cut the leading edge with sciss...

Page 831: ... Set Paper retention settings to Release in the touch screen menu and feed the paper manually Menu Structure Loading Rolls in the Printer Note Roll paper cannot be fed or switched automatically until you change this setting If the roll cannot be switched at the end make sure Switch roll paper when low is set to Enable Paper Source Does Not Switch When Roll Paper Is Used Up 831 ...

Page 832: ...e using Paper Information List Check 4 Make sure the roll is being fed If not feed the roll manually Loading Rolls in the Printer Check 5 Make sure the paper width of the roll is 250 mm or more The auto feed function does not support paper with a width of less than 250 mm If you use the roll with paper width less than 250 mm select Disable for Roll paper auto feed on Paper related settings and fee...

Page 833: ... settings Check the following setting items on Paper related settings and perform settings Select Enable for Switch roll paper when low Select Barcodes or Auto estimate for Manage remaining roll amount Select While feeding for Paper retention settings Paper related settings 833 ...

Page 834: ...s is selected for Manage remaining roll amount 1 Enter Length of roll paper 1 and Length of roll paper 2 and then tap OK 1 2 Select the timing of warning messages from Roll amount warning settings 2 If Auto estimate is selected for Manage remaining roll amount Make sure the media type is configured correctly Make sure Paper core outer diameter and Paper thickness are configured correctly for Advan...

Page 835: ...Check Check that the correct paper source has been selected Tap Paper Settings Display area in the touch screen menu and then select the paper source Select Load paper and load the paper Loading Sheets in the Printer 835 ...

Page 836: ...orrect Tap paper settings display area on Home screen of touch screen tap the feed slot where the paper to change is set then tap Paper settings Advanced and change the setting value of Cut speed If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selected currently If the paper edge cannot be cut straight at the cut endi...

Page 837: ... Setup Tab Description Windows Quality Media macOS Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut If Cutting mode is set to Eject cut select Feed cut in the touch screen menu and cut the paper If Cutting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls 837 ...

Page 838: ...er used currently Select User cut for Cutting mode in the touch screen menu and cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Check the setting value for Cut speed Selecting slower value may enable the cutter blade to cut paper Tap paper settings display area on Home screen of touch screen tap the feed slot where the paper to change is...

Page 839: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 839 ...

Page 840: ... may have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to detect the leading edge of the paper appears when setting Cutting mode to User cut select Detect recommended Please note that if Detect recommended is selected and the paper has a strong curl t...

Page 841: ...e is visible on the platen lower the release lever and then proceed to the next step If Paper retention settings is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lost tension during printing If the roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tensi...

Page 842: ...he Operation Panel does not light up The printer does not respond even if print jobs are sent Preparing the ink system is displayed Agitating the ink is displayed Message Is Displayed and Borderless Printing Fails The tray is full is displayed even though the Top Delivery Tray is not full 842 ...

Page 843: ...may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check 2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings...

Page 844: ...ess communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router a...

Page 845: ...r and other devices smartphone or tablet Turn on the printer or devices If the power is already turned on turn it off and on again Check 2 Is the icon displayed on the touch screen If not Wireless Direct is disabled Turn on Wireless Direct Check 3 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For details refer to your device s instruction manual Chec...

Page 846: ...ar wireless communication becomes poor Place the printer and device close to each other Check 7 Make sure 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Cannot Connect to a Printer via Wired LAN Check 1 Make sure the printer is turned on Check 2 Make sure the LAN cable is connected properly Make sure the printer is connected to the router with th...

Page 847: ...or contact its manufacturer Check 2 If the printer driver is not installed install it Windows Install the printer driver using the Setup CD ROM or install it from here Check 3 When using Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer ...

Page 848: ...printing again In macOS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Devices and Printers window 1 2 Clear Pause Printing in the Printer menu to restart the print job 2 In macOS restart the print job as follows 1 Click Print Sc...

Page 849: ...Use For LAN connection wired Wi Fi Wireless Direct Set Enable disable Wired LAN Enable disable Wi Fi or Enable disable Wireless Direct on the touch screen menu to Enable Note You cannot enable wired LAN and Wi Fi or Wireless Direct at the same time Check 3 Is Save to job box selected as the printer Output method Print the job saved on the printer s hard disk Printing Saved Jobs Check 4 Is the prin...

Page 850: ...k tank are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 850 ...

Page 851: ...gitating the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 1 to 20 minutes 851 ...

Page 852: ...Message Is Displayed and Borderless Printing Fails For information on possible solutions refer to the link for each messages 4114 4116 4913 852 ...

Page 853: ...e loaded for each media type and depending on the media type full load may be detected with a small number of sheets When removing the printed document loaded on the output tray remove all the printed document The load counter cannot be reset unless all printed document is removed In addition to the full load counter function the top delivery tray has a transport status detection function to preve...

Page 854: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 854 ...

Page 855: ... Check 2 When removing a paper from the top delivery tray have you removed all the paper It is recommended that you remove all printed documents on the tray when removing them Returning the printed documents to the tray may cause paper jams Removing Printed Documents from the Top Delivery Tray Check 3 Is the output location set to the top When ejecting from the top the paper may jam depending on t...

Page 856: ...cked Print a nozzle check pattern to check the Print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer Check 4 When you print data including HP RTL command check the settings below in the touch screen menu Set Auto rotation to OFF If Rotate is set to 90 degrees select 0 degrees and start printing Me...

Page 857: ... edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors are misaligned ...

Page 858: ...e To show warnings based on nozzle check results set Nozzle check error display in the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink tank...

Page 859: ...gher quality settings and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 7 Does the paper used for printing create a lot of cutting dust Set Cut dust re...

Page 860: ... the Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the media loaded the...

Page 861: ...increase the Paper thickness head height setting in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using paper thinner than 0 004 inches 0 1 mm set Transport unit vacuum strength in the touch screen menu to Weak If that does not resolve the problem increase the Paper thickness head height setting in the touch screen menu Adjusting Vacuum Strengt...

Page 862: ... may cause paper jams Removing Printed Documents from the Top Delivery Tray Check 8 Is the output location set to the top When ejecting from the top the paper may jam depending on the printed image paper width temperature and humidity In this case switch the output location to the front Specifying the Output Location for Rolls 862 ...

Page 863: ...dia type specified in the printer driver the same as the media type in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer specify the same media type in the printer driver 1 To stop printing tap the Stop 1 2 Chang...

Page 864: ...creen menu Set Paper thickness head height to Auto Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as thick coat paper set Transport unit vacuum strength in the touch screen menu to Medium strong or Strong If that does not resolve the problem increase the ...

Page 865: ...th a soft dry cloth Cleaning Inside the Roll Cover Check 11 Is the output location set to the top Switch the output location to the front Refer to the following for how to switch the output location Specifying the Output Location for Rolls Refer to the following for how to use the basket when outputting to the front Using the Basket on the Front of the Printer 865 ...

Page 866: ...een pages and Pause between scans settings from the touch screen menu Menu Structure Note When printing on paper that takes longer to dry the paper may curl during printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structu...

Page 867: ...ront Refer to the following for how to switch the output location Specifying the Output Location for Rolls Refer to the following for how to use the basket when outputting to the front Using the Basket on the Front of the Printer Note In a hot and humid environment rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface affecting print quality ...

Page 868: ...Inside the Top Cover To continue printing with Detect paper width set to Disable first open the top and inner covers to clean the platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Str...

Page 869: ...nside of the printer by loading paper that is wider than the dirty paper If one cleaning does not help perform cleaning again Cleaning Inside the Printer Check 9 When the paper is output from the top did you clean the inside of the transport unit cover If ink adhesion still remains after cleaning the protrusions inside the printer may be dirty Open the transport unit cover and then thoroughly wipe...

Page 870: ...Move the printer to a different environment or let the paper dry before rolling it 870 ...

Page 871: ...r blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 1 2 Select an ink drying time from the Between Pages list in Drying Time 2 macOS Select an ink drying time from the Drying Time list on the Advanced Paper Set...

Page 872: ...ngs in the printer driver Main Tab Description Windows macOS Adjust the color settings in the printer driver Color Options Color Options macOS Check 3 Is Application Color Matching Priority set to Off in a Windows printer driver In the printer driver Layout sheet click Special Settings and then set Application Color Matching Priority to On in the dialog box that appears Layout Tab Description Wind...

Page 873: ...heck 5 Color varies even between printers of the same model due to differences in firmware and printer driver versions settings or environment Follow these steps to prepare the printing environment 1 Use the same version of firmware or printer driver 1 2 Specify the same value for all settings items 2 873 ...

Page 874: ... the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printe...

Page 875: ...e the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 6 Is Set priority in the touch screen menu set to Prioritize length accuracy Setting Set priority to Prioritize print quality and...

Page 876: ...Set Sleep timer on Energy saving settings to a value shorter than 30 minutes so that you can prevent paper from being curled or wrinkled Other printer settings 876 ...

Page 877: ...er type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the media loaded the same as the media type sele...

Page 878: ...nal printing Windows Open Paper Detailed Settings from the Main tab of the printer driver and then select Unidirectional Printing macOS Open Advanced Paper Settings in the printer driver and then select Unidirectional Printing Check 7 If printing borderless colors in printed images may be a little uneven at the leading edge of the paper because printing is interrupted to cut the paper Set the prin...

Page 879: ...en tap the paper setting display area tap the paper feed slot where the paper whose settings to change is set and then tap Paper settings Advanced Pause between scans Ink drying target area and set to Overall However note that printing will now take longer Menu Structure Check 11 Make sure you are not printing cut sheet with AirPrint macOS When you print cut sheets with AirPrint uneven or streaked...

Page 880: ...ight in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with t...

Page 881: ...r Printing with Easy Setup Check 4 When loading paper in the printer is the media loaded the same as the media type selected on the touch screen Select the correct media type in the touch screen menu when loading paper in the printer Loading Rolls in the Printer Loading Sheets in the Printer 881 ...

Page 882: ...g tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the media loaded th...

Page 883: ...lly adjust the feed amount Automatic Banding Adjustment Check 4 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality Set Set priority for Paper feed adjustment to Prioritize length accuracy and then carry out Adjust feed length Adjusting Feed Amount 883 ...

Page 884: ...ed is set to Disable feed the roll paper into the printer so that there is no gap between the right edge of the roll paper and the roll holder Loading Rolls in the Printer Check 3 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable to load the paper Menu Structure Check 4 Is Skew detection accuracy in the touch screen menu set to Loose or OFF Set Skew det...

Page 885: ...ver specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a macOS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 885 ...

Page 886: ... To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the...

Page 887: ...tting and then adjust the position of the Print head Troubleshooting Paper Abrasion and Blurry Images Check 4 Is Fast Graphic Process set to On in the 32 bit Windows printer driver Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source application and follow these steps to print 1 Deselect Preview before printing in the Main sheet 1 2 ...

Page 888: ...type specified in the printer driver load the specified media type in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver load the specified media type in the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected...

Page 889: ...ect Print head angle adjustment from the touch screen menu to adjust the Print head angle Adjusting Line Misalignment Check 5 Is the Roll Paper loaded at an angle If there is a gap between the roll paper and the roll holder reload the roll paper Loading Rolls in the Printer 889 ...

Page 890: ...same width as the actual page size Printing Full Size without Margins Windows Printing Full Size without Margins macOS Check 3 Does the source file have margins Check that the printing image data does not have any objects like crop marks and transparent objects Check 4 Is a margin set in application software Check that no margins are configured in the application software you are using Check 5 Is ...

Page 891: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks 891 ...

Page 892: ... Link indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The top indicator is green if the printer is connected via 100Base TX and the bottom indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it cli...

Page 893: ... Setup Utility For wired LAN Performing Changing Wired LAN Connection Ethernet Cable Settings For Wi Fi Performing Changing Wi Fi Settings Check 2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check 3 Is the computer you are trying to print from configured correctly Make sure the computer s TCP IP network set...

Page 894: ...inter on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator Check 3 Are the printer s Bonjour settings configured correctly Make sure the Bonjour settings are configured correctly 894 ...

Page 895: ... During Setup Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint 895 ...

Page 896: ...the power If the network devices are on turn them off and on again It may take a while for the network device to become ready for use once they are turned on Proceed once the network devices such as router are ready for use 2 Check if the printer is turned on 2 If printer is not turned on turn on the power If the printer is on turn them off and on again 2 Check PC network connection 2 Can you view...

Page 897: ...o far away from the wireless router The printer can be up 50 m 164 ft from the wireless router indoors if unobstructed Make sure the printer is close enough to the wireless router to be used Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building mate...

Page 898: ...s connected to the network If you cannot view web pages unplug the cable connected to the router s WAN side Connect the cable directly to the computer to see if you can view web pages on the Internet Check the settings for the router if you were able to view web pages For details on checking the settings of the router refer to the instruction manual supplied with the router or contact the manufact...

Page 899: ...twork connections using IJ Network Device Setup Utility Download IJ Network Device Setup Utility from the below page and install it on your computer Checking Printer Connection Status Using IJ Network Device Setup Utility After connecting to the network try to set up from the beginning 899 ...

Page 900: ...below The USB port is located at the back side of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check 2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and th...

Page 901: ...oblem follow procedure below to reinstall printer driver 1 Exit setup 1 2 Turn off printer 2 3 Restart computer 3 4 Make sure you have no application software running 4 5 Click here and perform setup 5 Note You can use the Setup CD ROM to redo setup 901 ...

Page 902: ...printer s IP address or host name 1 To check the printer s IP Address or host name print out the network settings information or use the touch screen to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method 2 Select one of the methods below A Search b...

Page 903: ...ow the procedure below to specify printer s IP address 1 Select LAN settings on HOME screen 1 Home Screen Menu Composition If you specify the administrator password enter the password 2 Select Wi Fi 2 3 Select Settings 3 4 Select Advanced 4 5 Select TCP IP settings 5 If you specify IPv4 address 1 Select IPv4 1 2 Select Yes on the displayed screen 2 3 Select IP address 3 4 Select Manual setup 4 Sel...

Page 904: ... warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no firewall message appears Temporarily disable the firewall and specify the...

Page 905: ...t perform setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Select the link below to download IJ Network Device Setup Utility and install it Checking Printer Connection Status Using IJ Network Device Setup Utility Check 4 Make sure printer and ...

Page 906: ... Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as ...

Page 907: ...message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Check 10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from Setu...

Page 908: ...Check 2 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Check 3 Is icon displayed on touch screen If the icon is not displayed wired LAN is disabled If not select LAN settings W...

Page 909: ...whether the issue is resolved Check 2 Make sure printer is registered to your computer Check 3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check 4 Make sure printer has enough paper and ink Check 5 Make sure no error message is displayed on printer s touch screen 909 ...

Page 910: ...Installation Problems Removing Printer Software Taking Time to Setup Process Windows Failed to Printer Driver Installation Windows 910 ...

Page 911: ...Windows 10 1 Click start select Windows System and then select Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of programs and then click Uninstall Windows 8 1 1 Use the Settings charm on the desktop to open the Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of...

Page 912: ...o menu of Finder double click Canon Utilities IJ Network 1 Device Setup Utility and then drag Canon IJ Network Device Setup Utility icon into Trash 2 Restart computer 2 Empty the Trash and restart your computer Note To reinstall IJ Network Device Setup Utility uninstall IJ Network Device Setup Utility and install it again from the Canon website 912 ...

Page 913: ...s Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while This is not a malfunction 913 ...

Page 914: ...dows 7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears 2 If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If th...

Page 915: ...y uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install it from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall th...

Page 916: ...t jobs HP GL 2 jobs are printed in monochrome or color Printed colors of lines are inaccurate during HP GL 2 printing HP GL 2 jobs are printed 6 mm larger than specified HP GL 2 jobs are printed at maximum size even if a standard size is specified HP GL 2 printing takes a long time The printer stops when printing a HP GL 2 job the carriage stops moving 916 ...

Page 917: ...lotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Print settings Check 2 Check the Margin setting Adjust the Margin setting values in the touch screen menu Print settings 917 ...

Page 918: ...Has the printer received print data that includes HP RTL commands when Auto rotation is ON Set Auto rotation to OFF in the touch screen menu and print again Print settings Check 4 Make sure the plotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Print settings Check 5 Is Oversize set to Disable Set Oversize to En...

Page 919: ...and change the Width setting of each pen in each palette Print settings Check 2 Check the Width correction setting Change the Width correction setting in the touch screen menu Print settings Check 3 Is Adjust faint lines set to OFF If fine lines are printed faintly setting Adjust faint lines to ON will print the lines more distinctly Print settings 919 ...

Page 920: ...r Check Check the Color mode setting Check the Color mode setting in the touch screen menu Print settings However for optimal Print head performance the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode 920 ...

Page 921: ...ccurate during HP GL 2 printing Check Is Adjust faint lines set to ON Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results However lines in some colors may appear broken Print settings 921 ...

Page 922: ...GL 2 jobs are printed 6 mm larger than specified Check Check the page size of the HP GL 2 print job as created in the source application Set Oversize to Disable in the touch screen menu Print settings 922 ...

Page 923: ...ard size is specified Check Check the page size of the HP GL 2 print job as created in the source application Set Detect image size to Command priority or Detected size in the touch screen menu Set Save paper to ON in the touch screen menu Print settings 923 ...

Page 924: ...eck 1 Is the print data size large Large print jobs with a lot of data take longer to print Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution to 300 dpi Adjusting Feed Amount 924 ...

Page 925: ...a HP GL 2 job the carriage stops moving Check 1 The printer is analyzing the print job Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution to 300 dpi Adjusting Feed Amount 925 ...

Page 926: ... Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Ink Level Detection Media Type Selection does not Match Loaded Media Type Cannot Print Using the Top Delivery Tray 926 ...

Page 927: ...urn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 927 ...

Page 928: ... roll holder in the printer 3 Check 2 Operating noise may be heard from the printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a flutteri...

Page 929: ...imately 1 minute 30 seconds Ink is also agitated automatically at the following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 929 ...

Page 930: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 930 ...

Page 931: ...t System Cleaning after the printer has been transported if it has not been used for a long time or if there is a problem with the Print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the Print head Although the amount of rema...

Page 932: ...be restored for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be dea...

Page 933: ...you set genuine paper or recommended paper If you want to use a paper that is not in the paper information list register the media type in the Media Configuration Tool Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the paper surface Some media types may not be suitable for paper type estimation If the paper type is not recognized cor...

Page 934: ...s set to Off or Print cut lines you cannot print with top output If you want to print with top output set Automatic cut to Yes Page Setup Tab Description Windows Quality Media macOS Check 4 Isn t it printing by maintenance or printing of printer information For printing by maintenance only Adjust print quality top and Adjust feed length top support top output In addition printing of printer inform...

Page 935: ...12 1018 1019 1022 1023 1024 1025 1034 1035 1051 1052 1054 1056 1057 1058 1059 1061 1200 1201 1210 1213 1214 1216 1217 1219 121A 121B 121C 121E 121F 1300 1306 1317 1318 1322 1323 1324 1326 1327 1328 1329 1331 1332 1333 1334 1335 1336 1401 1403 1408 1409 140A 140B 140C 140F 1468 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 18...

Page 936: ... 4803 4804 4805 4806 4807 4808 4809 480A 480B 480C 480D 480E 480F 4810 4811 4812 4813 4814 4815 4816 4900 4901 4903 4905 4909 4910 4911 4913 4920 4931 4932 4933 4934 4935 4937 4938 4939 4950 4951 4952 4953 4954 4955 4956 5000 to 5ZZZ 5106 5200 5A60 5A61 5B10 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 700...

Page 937: ... 8000 to 8ZZZ 8200 9000 to 9ZZZ 9000 9001 9110 A000 to ZZZZ B20A B510 937 ...

Page 938: ...oaded What to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel or Stop on the touch screen 938 ...

Page 939: ...d to print from Roll 1 Upper but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls in the Printer Note To stop printing tap Cancel or Stop on the touch screen 939 ...

Page 940: ...rom Roll 2 Lower but no paper roll has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls in the Printer Note To stop printing tap Cancel or Stop on the touch screen 940 ...

Page 941: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC16 202E 941 ...

Page 942: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 202F 942 ...

Page 943: ...empted to print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel or Stop on the touch screen 943 ...

Page 944: ...1018 Cause Roll 1 Upper feeder has not been calibrated What to Do Calibrating please remove the upper roll holder Removing the Roll from the Printer 944 ...

Page 945: ...1019 Cause Roll 2 Lower feeder has not been calibrated What to Do Calibrating please remove the roll holder on Roll 2 Lower Removing the Roll from the Printer 945 ...

Page 946: ...n out during the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Roll from the Printer Loading Rolls in the Printer Stopping printing To stop printing tap Cancel or Stop...

Page 947: ...n out during the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Roll from the Printer Loading Rolls in the Printer Stopping printing To stop printing tap Cancel or Stop...

Page 948: ...on 3 the touch screen tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing the Roll from the Printer Loading and Printing on Rolls Feed stopped because the remaining paper roll is too heavy It may be helpful to change the printi...

Page 949: ... cover lift up the release lever and remove the roll paper 1 Removing the Roll from the Printer 2 Load the new roll 2 Loading Rolls in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred Note To stop printing tap Stop 949 ...

Page 950: ...ter What to Do Continuing to print Load an upper roll in the printer and print If an upper roll is loaded in the printer feed the roll paper manually Loading Rolls in the Printer Stopping printing To stop printing tap OK on the touch screen 950 ...

Page 951: ...nter What to Do Continuing to print Load a lower roll in the printer and print If a lower roll is loaded in the printer feed the roll paper manually Loading Rolls in the Printer Stopping printing To stop printing tap OK on the touch screen 951 ...

Page 952: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 952 ...

Page 953: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 953 ...

Page 954: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 954 ...

Page 955: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 955 ...

Page 956: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 956 ...

Page 957: ...ost run out What to Do Printing will continue Replace the upper roll in the printer with one that has enough paper for printing as soon as possible Removing the Roll from the Printer Loading Rolls in the Printer Note To stop printing tap Stop 957 ...

Page 958: ...ost run out What to Do Printing will continue Replace the lower roll in the printer with one that has enough paper for printing as soon as possible Removing the Roll from the Printer Loading Rolls in the Printer Note To stop printing tap Stop 958 ...

Page 959: ...int job 1 Tap Cancel to stop printing 2 Change the media type in the print job settings to the media type loaded in the printer and 2 then try again Loading and Printing on Rolls Loading and Printing on Sheets Replacing paper 1 Tap Replace the paper and print 2 Load the paper with the media type specified in the print job and then try again 2 Loading and Printing on Rolls Loading and Printing on S...

Page 960: ...pen the top cover to open the inner cover and make sure the print head lock lever is closed properly If the error persists even after opening and closing the print head lock lever again turn the power off wait a moment and then turn the power back on 960 ...

Page 961: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 961 ...

Page 962: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 962 ...

Page 963: ...1213 Cause Release lever is lifted up What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 963 ...

Page 964: ...wer wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 EC51 2F38 964 ...

Page 965: ...1216 Cause Roll cover 1 is open What to Do Close roll cover 1 965 ...

Page 966: ...1217 Cause Roll cover 2 is open What to Do Close roll cover 2 966 ...

Page 967: ...emove Jammed Roll Paper Remove a Jammed Sheet 2 Load the paper 2 Loading Rolls in the Printer Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact your Canon dealer for a...

Page 968: ...121A Cause The transport unit cover is open What to Do Close the transport unit cover 968 ...

Page 969: ...121B Cause The transport unit inner cover is open What to Do Open the transport unit cover close the transport unit inner cover and then close the transport unit cover again 969 ...

Page 970: ...121C Cause The top cover is open What to Do Close the top cover Remove any paper from the paper output tray Removing Printed Documents from the Top Delivery Tray 970 ...

Page 971: ...121E Cause The inner cover is open What to Do Open the top cover close the inner cover and then close the top cover again 971 ...

Page 972: ...121F Cause The guide arm is open What to Do Lower the guide arm Remove any paper from the paper output tray 972 ...

Page 973: ...Paper Remove a Jammed Sheet 2 Load the paper 2 Loading Rolls in the Printer Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact a Canon customer service center 973 ...

Page 974: ...s loaded What to Do Follow these steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen 1 Removing Sheets 2 Load a new roll 2 Loading Rolls in the Printer Note To stop printing tap Cancel or Stop on the touch screen 974 ...

Page 975: ...sert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to OFF or Loose However note that the paper will be printed ske...

Page 976: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC0F 2F93 976 ...

Page 977: ...n tap Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the platen ...

Page 978: ... to Do Open the maintenance cover lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 978 ...

Page 979: ...o print again 1 Tap Remove paper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing the Roll from the Printer Loading and Printing on Sheets Note To stop printing tap Cancel or Stop on the touch screen 979 ...

Page 980: ... or a cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding t...

Page 981: ... or a cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding t...

Page 982: ...edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually Loa...

Page 983: ...edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually Loa...

Page 984: ...er 2 Remove Jammed Roll Paper Remove a Jammed Sheet 3 Load the paper 3 Loading Rolls in the Printer Loading Sheets in the Printer 4 If There is a job which has not been printed yet Do you want to print this job appears on the 4 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact your Canon dealer...

Page 985: ... which has not been printed yet Do you want to print this job appears on the 4 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the paper still jams even after removing all the printed documents from the top delivery tray the printed image paper width temperature humidity and other printing conditions may not be suitable for outputting to the top Swit...

Page 986: ...er 2 Remove Jammed Roll Paper Remove a Jammed Sheet 3 Load the paper 3 Loading Rolls in the Printer Loading Sheets in the Printer 4 If There is a job which has not been printed yet Do you want to print this job appears on the 4 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact your Canon dealer...

Page 987: ...er 2 Remove Jammed Roll Paper Remove a Jammed Sheet 3 Load the paper 3 Loading Rolls in the Printer Loading Sheets in the Printer 4 If There is a job which has not been printed yet Do you want to print this job appears on the 4 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact your Canon dealer...

Page 988: ... which has not been printed yet Do you want to print this job appears on the 4 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the paper still jams even after removing all the printed documents from the top delivery tray the printed image paper width temperature humidity and other printing conditions may not be suitable for outputting to the top Swit...

Page 989: ...a moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC77 2091 989 ...

Page 990: ...1401 Cause Failed to recognize print head What to Do Reattach the print head Replacing the Print Head 990 ...

Page 991: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 991 ...

Page 992: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 992 ...

Page 993: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 993 ...

Page 994: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 994 ...

Page 995: ...140B Cause Failed to recognize print head What to Do Reattach the print head Replacing the Print Head 995 ...

Page 996: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 996 ...

Page 997: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 997 ...

Page 998: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC55 2F24 998 ...

Page 999: ...1477 Cause There is a problem with the print head What to Do Replace the print head with a new one Replacing the Print Head 999 ...

Page 1000: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 1000 ...

Page 1001: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 1001 ...

Page 1002: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 1002 ...

Page 1003: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 1003 ...

Page 1004: ...moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC02 2F42 EC21 2F44 EC3F 2F40 EC3F 2F41 1004 ...

Page 1005: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 1005 ...

Page 1006: ...el on the touch screen to stop printing 2 Clean the print head 2 Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 1006 ...

Page 1007: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 1007 ...

Page 1008: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 1008 ...

Page 1009: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 1009 ...

Page 1010: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 1010 ...

Page 1011: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 1011 ...

Page 1012: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 1012 ...

Page 1013: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 1013 ...

Page 1014: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 1014 ...

Page 1015: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 1015 ...

Page 1016: ...se Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 1016 ...

Page 1017: ...ease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is disp...

Page 1018: ...se it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the touch screen when checking the current...

Page 1019: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 1019 ...

Page 1020: ...ed to disable the function for detecting the remaining ink level To disable this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or b...

Page 1021: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 1021 ...

Page 1022: ...Cannot fill sub ink tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 1022 ...

Page 1023: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 202D 1023 ...

Page 1024: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 1024 ...

Page 1025: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 1025 ...

Page 1026: ...of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears To change print settings...

Page 1027: ...per of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears To change print sett...

Page 1028: ...ize or type What to Do Roll Tap Replace the paper and print on the touch screen or open the maintenance cover lift up the release lever and replace the paper with paper of the correct size To stop printing tap Cancel or Stop on the touch screen Sheet Open the maintenance cover lift up the release lever and load paper of the same size and type as the first page To stop printing tap Stop 1028 ...

Page 1029: ...n be used for automatic print head adjustment 1 Tap Replace the paper and print on the touch screen to remove the paper 1 Removing the Roll from the Printer Removing Sheets 2 Replace the paper with a size that can be used for automatic print head adjustment 2 Loading Rolls in the Printer Loading Sheets in the Printer Stopping printing Tap Cancel or Stop on the touch screen 1029 ...

Page 1030: ...an be used for manual print head adjustment 1 Tap Replace the paper and print on the touch screen to remove the paper 1 Removing the Roll from the Printer Removing Sheets 2 Replace the paper with a size that can be used for manual print head adjustment 2 Loading Rolls in the Printer Loading Sheets in the Printer Stopping printing Tap Cancel or Stop on the touch screen 1030 ...

Page 1031: ...3000 Cause The print head has not been calibrated What to Do Print Head Alignment is recommended Adjusting the Print Head Note This message will appear until Print Head Alignment is carried out 1031 ...

Page 1032: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 1032 ...

Page 1033: ...t is almost time to replace consumables for which service is required What to Do This can used for a little while until the message A part needs to be replaced appears Contact your Canon dealer for assistance 1033 ...

Page 1034: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 1034 ...

Page 1035: ...enance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 1035 ...

Page 1036: ...3300 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1036 ...

Page 1037: ...3301 Cause Parameter specified in HP GL 2 command is not supported What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1037 ...

Page 1038: ...3302 Cause Unsupported HP GL 2 command was used What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1038 ...

Page 1039: ...3303 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1039 ...

Page 1040: ...3304 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1040 ...

Page 1041: ...ool and then recover the media information Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 1041 ...

Page 1042: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1042 ...

Page 1043: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1043 ...

Page 1044: ...ause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1044 ...

Page 1045: ...ncorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1045 ...

Page 1046: ...rect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1046 ...

Page 1047: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1047 ...

Page 1048: ...t data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1048 ...

Page 1049: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 1049 ...

Page 1050: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1050 ...

Page 1051: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1051 ...

Page 1052: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 1052 ...

Page 1053: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Acrobat 1053 ...

Page 1054: ...nts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it 1054 ...

Page 1055: ...3338 Cause Resolution of JPEG data and printer settings are mismatched What to Do Check the print results When the print results have problems print using a printer driver 1055 ...

Page 1056: ...use Print data contains illegal image processing table What to Do Check the print job image processing table If using printing software such as RIP Raster Image Processor contact the software manufacturer 1056 ...

Page 1057: ...3342 Cause Incorrect resolution value What to Do Check the print settings If using printing software such as RIP Raster Image Processor contact the software manufacturer 1057 ...

Page 1058: ...3350 Cause Free space on the personal box on the printer hard disk is running low What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 1058 ...

Page 1059: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 1059 ...

Page 1060: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 1060 ...

Page 1061: ...ror Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1061 ...

Page 1062: ...or Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1062 ...

Page 1063: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 1063 ...

Page 1064: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 1064 ...

Page 1065: ...iss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1065 ...

Page 1066: ...miss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1066 ...

Page 1067: ...ss the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1067 ...

Page 1068: ...iss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1068 ...

Page 1069: ...he touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 1069 ...

Page 1070: ...n the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1070 ...

Page 1071: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 1071 ...

Page 1072: ...he touch screen to dismiss the error Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configuration refer to the documentation for your network device 1072 ...

Page 1073: ...ommunicate with the monitoring service center What to Do Check the network connection and perform a communication test For details on changing the network configuration refer to the documentation for your network device 1073 ...

Page 1074: ...owing Received print job for Roll 1 Upper while Roll 2 Lower is in use Received print job for Roll 2 Lower while Roll 1 Upper is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printed matter and then try again 1074 ...

Page 1075: ...4111 Cause The media type specified is incompatible with this device What to Do Tap Stop on the touch screen to stop printing Check the media type settings and then try again 1075 ...

Page 1076: ...low to replace the printer paper with paper that can be printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper 1 Removing the Roll from the Printer 2 Replace the printer paper with paper that can be printed borderless 2 Loading Rolls in the Printer Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed border...

Page 1077: ...r position is not suitable for borderless printing What to Do Tap OK on the touch screen then reload the paper Insert the roll paper firmly until it is against the roll holder flange Loading Rolls on the Roll Holder 1077 ...

Page 1078: ...the Roll Holder Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not detect However note that this error may aff...

Page 1079: ...r source is set to Roll Paper in your application 3 Check that banner printing is not set and then try again 3 See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touc...

Page 1080: ...type in the printer cannot be printed borderless What to Do Tap Cancel on the touch screen to stop printing Note See the media information list for media types compatible with borderless printing Paper Information List 1080 ...

Page 1081: ...ot be output to the top of the printer What to Do Changing output location Tap Change output location and print on the touch screen switch to front output from the menu and then print Stopping printing Tap Cancel on the touch screen 1081 ...

Page 1082: ...4124 Cause An error was detected in the paper output tray on the top of the printer What to Do Remove printed documents Removing Printed Documents from the Top Delivery Tray 1082 ...

Page 1083: ...4127 Cause The paper output tray on the top of the printer is full What to Do Remove printed documents Removing Printed Documents from the Top Delivery Tray 1083 ...

Page 1084: ...4128 Cause Printed documents remain in the paper output tray on the top of the printer What to Do Remove printed documents Removing Printed Documents from the Top Delivery Tray 1084 ...

Page 1085: ...F17 EC15 2E23 EC16 2021 EC16 2022 EC16 2027 EC16 202A EC16 2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F61 EC21 2F67 EC21 2F70 EC21 2F71 EC21 2F72 EC22 2F30 EC22 2F47 EC23 260E EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC31 2F09 EC31 2F10 EC31 2F1B EC31 2F1C EC31 2...

Page 1086: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 203C 1086 ...

Page 1087: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 203D 1087 ...

Page 1088: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1D 2050 1088 ...

Page 1089: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1E 2053 1089 ...

Page 1090: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC62 2F97 1090 ...

Page 1091: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC64 2FA1 1091 ...

Page 1092: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC61 2FA2 1092 ...

Page 1093: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC61 2FA3 1093 ...

Page 1094: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC05 2F98 1094 ...

Page 1095: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC05 2F99 1095 ...

Page 1096: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC61 2FA4 1096 ...

Page 1097: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC61 2FA5 1097 ...

Page 1098: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC61 2FA6 1098 ...

Page 1099: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC72 2FA7 1099 ...

Page 1100: ...The transport unit inner cover is open What to Do Turn off the power open the transport unit cover and then close the transport unit inner cover Close the transport unit cover and then turn the power back on 1100 ...

Page 1101: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC74 2086 1101 ...

Page 1102: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC75 2087 1102 ...

Page 1103: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC76 2089 1103 ...

Page 1104: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC77 2090 1104 ...

Page 1105: ... moment and then turn it back on If the error appears again the printer may be damaged Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC78 2092 1105 ...

Page 1106: ...er hard disk is full What to Do Tap Stop to stop printing and then take the following action Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 1106 ...

Page 1107: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 1107 ...

Page 1108: ...r of jobs have been saved in the box What to Do Take the actions below Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing tap Stop 1108 ...

Page 1109: ... then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 1109 ...

Page 1110: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC54 290C 1110 ...

Page 1111: ...aper and print then remove the roll paper 1 Removing the Roll from the Printer 2 Replace the paper with paper of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Wi...

Page 1112: ...rinting 2 Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Cancel on the touch screen to stop printing 2 Load the paper with the media type set in the printer driver and then try again 2 Loading and Pr...

Page 1113: ... 2 Loading Rolls in the Printer Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper so that the edges are inside the borderless printing ink grooves Insert the roll paper firmly until it is against the roll holder flange Loading Roll...

Page 1114: ...he platen inside Follow the steps below to resume printing 1 Open the top cover to open the inner cover and then remove the paper or any foreign objects 2 If the paper is removed load the paper again 3 If There is a job which has not been printed yet Do you want to print this job appears on 3 the touch screen tap Yes Printing will resume starting from the page on which the error occurred Loading R...

Page 1115: ...Paper Information List If this does not apply there may be a cutter blade malfunction Contact your Canon dealer for assistance 1115 ...

Page 1116: ... sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Clea...

Page 1117: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 1117 ...

Page 1118: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 1118 ...

Page 1119: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 1119 ...

Page 1120: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 1120 ...

Page 1121: ...eck the nozzles 1 Checking for Nozzle Clogging 2 If the nozzle is blocked clean the print head 2 Cleaning the Print Head 3 Retry Print Head Alignment 3 Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked replace the print head Replacing the Print Head If the error appears again the printer may be damaged Contact a Canon customer service center 1121 ...

Page 1122: ...4938 Cause The specified paper cannot be output to the top of the printer What to Do Tap OK on the touch screen to clear the error switch to front output and then print 1122 ...

Page 1123: ...4939 Cause The specified paper cannot be output to the top of the printer What to Do Tap OK on the touch screen to clear the error switch to front output and then print 1123 ...

Page 1124: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 1124 ...

Page 1125: ...4951 Cause AOSS BUFFALO connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 1125 ...

Page 1126: ...4952 Cause Failed to connect to the wireless router What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 1126 ...

Page 1127: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 1127 ...

Page 1128: ...4954 Cause Failed to set up Wi Fi using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 1128 ...

Page 1129: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and Wi Fi are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or Wi Fi 1129 ...

Page 1130: ...ut they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 1130 ...

Page 1131: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 4061 1131 ...

Page 1132: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F7E 1132 ...

Page 1133: ...Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC33 4026 1133 ...

Page 1134: ...Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC3F 4120 EC3F 4121 EC3F 4122 EC3F 4123 EC3F 4126 1134 ...

Page 1135: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC4A 4001 1135 ...

Page 1136: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 1136 ...

Page 1137: ...a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC47 4001 EC49 4001 1137 ...

Page 1138: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 1138 ...

Page 1139: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 1139 ...

Page 1140: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 1140 ...

Page 1141: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 1141 ...

Page 1142: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 1142 ...

Page 1143: ...ode ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 1143 ...

Page 1144: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 1144 ...

Page 1145: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 1145 ...

Page 1146: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 1146 ...

Page 1147: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 1147 ...

Page 1148: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 1148 ...

Page 1149: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 1149 ...

Page 1150: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 1150 ...

Page 1151: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 1151 ...

Page 1152: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 1152 ...

Page 1153: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 1153 ...

Page 1154: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 1154 ...

Page 1155: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 1155 ...

Page 1156: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 1156 ...

Page 1157: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 1157 ...

Page 1158: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 1158 ...

Page 1159: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 1159 ...

Page 1160: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 1160 ...

Page 1161: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 1161 ...

Page 1162: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 1162 ...

Page 1163: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 1163 ...

Page 1164: ...hat to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 1164 ...

Page 1165: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 1165 ...

Page 1166: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 2F06 1166 ...

Page 1167: ...red What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 1167 ...

Page 1168: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A 1168 ...

Page 1169: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 1169 ...

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