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Canon imagePROGRAF TM-355, Online Manual

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Network Status and Troubleshooting

Check the network status referring to LAN setting information on the touch screen.

Printing Network Settings

Network Status

What to Do

Connected normally.

If you are unable to
print, see 1 on What to
Do.

1. If you are unable to print, check the items below:

1.

• whether the computer is connected to Wi-Fi
• whether the firewall of your security software is enabled
• whether a privacy separator, SSID separator, or Network separation function is ena-

•

bled on your wireless router

If one of the above is enabled, disable it before setup.

• whether the network name (SSID) of the printer matches that of the router to connect

2. To change the network connection method (wired/wireless), change it on the printer's

network setting screen.

Wi-Fi is disabled on
the printer.

Perform printer setup following the instructions of the manual.

Wired LAN connection
is disabled.

• Make sure the printer is connected to the router with the LAN cable.

•

If the LAN cable is loose, connect the cable properly.

If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN
side of the router.

• Make sure the network devices (e.g. hub or router) are turned on.

•

IP address is not as-
signed.

• If you specify the printer's IP address automatically, enable DHCP on the router.

•

• If you specify the printer's IP address manually, the address is disabled because it is out

•

of the valid range. You specified (0.0.0.0) as the IP address, for example.

Specify the valid IP address.

The default gateway is
not specified.

Check the items below to communicate by hopping routers (e.g. using a cloud application).

• Make sure the device specified as the default gateway is turned on.

•

• Specify the default gateway address correctly.

•

Cannot connect to the
specified network.

Check the status of the printer, network devices (e.g. wireless router), or smartphone/tablet.

• If they are turned off, turn them on.
• Make sure wireless signal is strong.

•

Monitor signal status and move the printer and wireless router as necessary.

• The security key specified for the wireless router may not match that you entered.

•

The security key is case-sensitive.

Enter the correct security key.

Make sure wireless
signal is strong.

• Make sure the printer is not placed too far away from the wireless router.

•

• Monitor signal status and move the printer and wireless router as necessary.

•

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Summary of Contents for imagePROGRAF TM-355

Page 1: ...TM 355 TM 350 TM 340 TM 255 TM 250 TM 240 TM 5355 TM 5350 TM 5340 TM 5255 TM 5250 TM 5240 Online Manual English...

Page 2: ...ter 68 Turning the Printer On and Off 69 Using the Basket on the Printer Stand 72 Example Basket Configurations 75 Stopping Printing 82 Pausing Printing 83 Printing 84 Printing from Your Computer Wind...

Page 3: ...Match Roll Paper Width 143 Printing Full Size without Margins 145 Three sided Borderless Printing on Roll Paper 147 Printing Hanging and Horizontal Banners Large Format Printing 152 Printing by Dividi...

Page 4: ...ow 206 Updating Media Information in Printer Driver 207 Setting Accounting Information 208 Set a PIN Code for Print Jobs 210 Deleting the Undesired Print Job 211 Canon IJ Status Monitor 212 Checking t...

Page 5: ...ing the Leading Edge of Roll Paper Automatically 290 Reducing Dust from Cutting Rolls 292 Specifying the Ink Drying Time 294 Specifying the Amount of Extension for Borderless Printing 296 Detecting Ro...

Page 6: ...update 367 Security settings 368 Maintenance 369 Printer information 371 Job management 372 Setting Administrator Password on Operation Panel 373 Erasing Data on Printer s Hard Disk 375 HP GL 2 Settin...

Page 7: ...432 Cut to standard size and Auto rotation and Enlarge Reduce Fit paper size 434 Use nesting function and Auto rotation 437 Detect image size and Oversize 439 Detect image size and Print centered 444...

Page 8: ...9 Network Status and Troubleshooting 511 Sharing the Printer on a Network Windows 513 Setting Up a Shared Printer 514 Restrictions on Printer Sharing 516 Managing Print Jobs 517 Handling Print Jobs 51...

Page 9: ...Streaks 558 Manually Adjusting Different Colored Horizontal Streaks 560 Fine Tuning Paper Feed Amount 562 Adjusting Line Length 563 Troubleshooting Paper Abrasion and Blurry Images 565 Changing the P...

Page 10: ...rs occurs 636 Colors in printed images are uneven 638 Image edges are blurred or white banding occurs 641 Paper rubs against the Print Head 643 The edges of the paper are dirty 646 The surface of the...

Page 11: ...and Common Problems 695 Cannot Connect to the Printer 696 Printer Problems 701 Printer Does Not Turn On 702 Messages advising to check the maintenance cartridge are not cleared 703 The Data lamp on th...

Page 12: ...tank system 744 About Print Settings 745 How do I print without borders 746 I want to easily create vertical or horizontal banners 747 Can I perform duplex printing 748 I want to perform enlargement...

Page 13: ...7 772 1058 773 1061 774 1200 775 1201 776 1210 777 1213 778 1214 779 1300 780 1306 781 1317 782 1322 783 1323 784 1324 785 1401 786 1403 787 1408 788 1409 789 140A 790 140B 791 140C 792 140F 793 1468...

Page 14: ...2 805 1570 806 1571 807 1660 808 168B 809 1720 810 1721 811 1722 812 1730 813 1731 814 1752 815 1753 816 1756 817 1757 818 2001 819 2002 820 2130 821 2131 822 2132 823 3000 824 3001 825 3101 826 3200...

Page 15: ...3 838 3314 839 3315 840 3316 841 3317 842 3331 843 3332 844 3333 845 3336 846 3337 847 3338 848 3341 849 3342 850 3350 851 3351 852 3352 853 3414 854 3415 855 3416 856 3417 857 3418 858 3419 859 3420...

Page 16: ...7 871 4801 872 4803 873 4900 874 4901 875 4903 876 4905 877 4909 878 4910 879 4911 880 4913 881 4920 882 4924 884 4925 885 4926 886 4927 887 4931 888 4932 889 4933 890 4934 891 4935 892 4937 893 4950...

Page 17: ...907 6700 908 6702 909 6820 910 6900 911 6901 912 6902 913 6910 914 6920 915 6921 916 6930 917 7050 918 7051 919 7052 920 8200 921 9000 922 9110 923 B20A 924 B510 925 Specifications 926 Specifications...

Page 18: ...Regulatory Information 944 WEEE 946 Handling Precautions 960 When Repairing Lending or Disposing of the Printer 961 Online Manual 962...

Page 19: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 20: ...Trademarks and Licenses Trademarks Licenses 20...

Page 21: ...or other countries Adobe Acrobat Flash Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United St...

Page 22: ...ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE O...

Page 23: ...ght owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within t...

Page 24: ...r regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable an...

Page 25: ...hnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitt...

Page 26: ...HE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara Califor...

Page 27: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Page 28: ...IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAI...

Page 29: ...of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS...

Page 30: ...ing disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with t...

Page 31: ...S AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT...

Page 32: ...EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 14 USC Information Sciences Institute copyright notice BSD Copyright c 2017 2018 Information Sciences Institute All rights reserved Redistributi...

Page 33: ...AGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing...

Page 34: ...fornia All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code mu...

Page 35: ...of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or withou...

Page 36: ...e FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be prese...

Page 37: ...ranted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the right...

Page 38: ...ary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROV...

Page 39: ...ce appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT...

Page 40: ...butors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY...

Page 41: ...ished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDE...

Page 42: ...terials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may be used to endorse or promote products derived from this softwa...

Page 43: ...the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COP...

Page 44: ...This Apple software is supplied to you by Apple Inc Apple in your capacity as a current and in good standing Licensee in the MFi Licensing Program Use of this Apple software is governed by and subject...

Page 45: ...ARRANTIES OF NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE APPLE SOFTWARE OR ITS USE AND OPERATION ALONE OR IN COMBINATION WITH YOUR PRODUCTS IN NO EVENT SHALL AP...

Page 46: ...rce code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions an...

Page 47: ...S LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY O...

Page 48: ...r Inside Roll Paper Cover Inside Operation Panel Printer Stand Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Basket on the Print...

Page 49: ...Printer Parts Front Back Side Top Cover Inside Roll Paper Cover Inside Operation Panel Printer Stand 49...

Page 50: ...Front TM 355 TM 255 TM 5355 TM 5255 50...

Page 51: ...TM 350 TM 250 TM 5350 TM 5250 TM 340 TM 240 TM 5340 TM 5240 51...

Page 52: ...0 have space to store spare ink tanks inside the left cover Ink Tank Cover Inside F Operation Panel Use this screen to operate the printer and check the printer status The angle of the screen can be a...

Page 53: ...A Ink Tanks Ink Tanks B Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and press down the lever when replacing an ink tank Ink Tanks The printer supports the followi...

Page 54: ...300 ml 10 1 fl oz TM 340 TM 240 TM 5340 TM 5240 55 ml 1 9 fl oz Important When purchasing check the Model number Checking the Ink Tank Model Number 54...

Page 55: ...e Cover Inside A Maintenance Cartridge Maintenance Cartridge Maintenance Cartridge Model number MC 31 Absorbs ink used for cleaning Replacing the Maintenance Cartridge Important When purchasing check...

Page 56: ...ing the printer with a stand B Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the compute...

Page 57: ...C Linear Scale The linear scale serves a role in detecting the carriage position D Carriage Shaft The Carriage slides along this shaft E Carriage Moves the print head Carriage F Cleaning Brush When cl...

Page 58: ...Cutter Blade Model number CT 08 A round bladed cutter for automatic paper cutting Replacing the Cutter Blade Important When purchasing check the Model number 58...

Page 59: ...over Secures the print head C Angle Adjustment Lever Fine tunes the line misalignment when printing D Print Head Lock Lever Lock print head locking cover Print Head Model number PF 06 The print head i...

Page 60: ...Important When purchasing check the Model number 60...

Page 61: ...r and then load the holder in the printer You can use the roll holder with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 inch paper core attachment TM 355 TM...

Page 62: ...62...

Page 63: ...ings or errors B Touch Screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Home Screen...

Page 64: ...can be used with the printer TM 355 TM 350 TM 5355 TM 5350 Printer Stand SD 35 TM 255 TM 250 TM 5255 TM 5250 Printer Stand SD 26 TM 355 TM 350 TM 5355 TM 5350 Printer Stand SD 34 TM 255 TM 250 TM 525...

Page 65: ...TM 340 TM 5340 Printer Stand SD 33 TM 240 TM 5240 Printer Stand SD 24 Stand Parts SD 35 SD 26 65...

Page 66: ...iding basket as you put the basket in its extended position B and to return it to its normal position B Paper Guide Guides the output printed documents to the basket C Adjustable Stopper Extends accor...

Page 67: ...he ejected printed documents H Basket Ejection Guides This guide supports output paper when using the basket in the extended position B I Locking Caster The casters can be locked securely When moving...

Page 68: ...Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Basket on the Printer Stand Stopping Printing Pausing Printing 68...

Page 69: ...on lights up and the printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait momentarily appears When startup is finished the printer enters stand...

Page 70: ...en Check the connection at the plug and electrical outlet Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print job This may damage the printer 1 Ma...

Page 71: ...2 Hold down the ON button for more than a second 2 Turning off Please wait momentarily appears on the touch screen and the printer turns off 71...

Page 72: ...1 If you do not printed documents may not be dropped into the basket and the printed surface may become soiled The number of sheets that can be collected in the basket is one If printing multiple pag...

Page 73: ...ront rod A is not askew and then use the basket When storing printed documents on the basket always use it in position 1 If you do not printed documents may not be dropped into the basket and the prin...

Page 74: ...If the cloth part of the basket becomes dirty wipe off the dirt without washing Washing it may affect the performance of the basket 74...

Page 75: ...et one sheet at a time Paper other than plain paper Paper sizes not listed in the following table and printed material other than line drawings If the paper curls excessively due to the qualities of t...

Page 76: ...Extended position B SD 35 SD 26 only Switching to Extended position A Switch the stacker to Extended position A as follows 1 Lift the Support Rod to the position shown A and switch the stacker to Exte...

Page 77: ...mpletes the procedure for switching to Extended position A Once the printing has finished use the following procedure to return to the regular position 1 Lower the Support Rod to the position shown C...

Page 78: ...the regular position 2 Switching to Extended position B SD 35 SD 26 only Switch the stacker to Extended position B as follows 1 Grasp the basket handle A and pull out the basket so that it tilts towar...

Page 79: ...2 This completes the procedure of switching to Extended position B Once the printing has finished use the following procedure to return to the regular position 1 Push the Basket Ejection Guides B clo...

Page 80: ...2 Hold onto the basket handle A and pull the basket release lever C towards you 2 3 While continuing to hold the basket handle A slowly lower the basket 3 80...

Page 81: ...4 Return to the regular position 4 81...

Page 82: ...op during printing the behavior of the printer varies depending on the current status You tap Stop before printing starts A confirmation message is displayed To cancel the print job select Yes You tap...

Page 83: ...is state all printing is not executed To restore normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause pr...

Page 84: ...er Dimensions Custom Size Printing Hanging and Horizontal Banners Large Format Printing See more Printing from Computer macOS Printing with Easy Setup Basics Scaled Printing Printing to Oversized Pape...

Page 85: ...Printing from iOS Device AirPrint Enlarging Copy with imageRUNNER ADVANCE Using PIXMA MAXIFY Cloud Link 85...

Page 86: ...ting Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing Hanging and Horizontal Banners Large For...

Page 87: ...om the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed Important See Paper Information List for Canon authentic paper or Ca...

Page 88: ...he print quality 6 For Print Quality select High Standard or Fast according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 7 Selec...

Page 89: ...ource 8 For Paper Source select the setting that matches your purpose 9 Select roll paper width 9 If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper load...

Page 90: ...ettings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the...

Page 91: ...The current printer settings appear in Media Type and Roll Paper Width 4 Apply settings 4 To apply the printer settings to the printer driver click OK Note If the media type and the output paper size...

Page 92: ...uncheck the check box when you want to print them as a group on the same page Note Depending on the model you are using the Collate setting may be unavailable 4 Complete the setup 4 Click OK When you...

Page 93: ...Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print 93...

Page 94: ...document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the M...

Page 95: ...g data such as drawings CAD Monochrome Line Drawing Select when printing data such as drawings in monochrome Perspective GIS Select when printing data such as perspectives and GIS Note To check the se...

Page 96: ...r Source select the setting that matches your purpose 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with settings to m...

Page 97: ...tab and select Edit Using PosterArtist from the pull down menu Note Edit Using PosterArtist may not be available for use depending on the usage environment 3 Start up PosterArtist 3 Click OK When pri...

Page 98: ...Note For instructions on how to edit and rearrange images refer to the PosterArtist manual 98...

Page 99: ...Printing CAD Drawings Printing By Setting Print Purpose 99...

Page 100: ...document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Me...

Page 101: ...g data such as drawings CAD Monochrome Line Drawing Select when printing data such as drawings in monochrome Perspective GIS Select when printing data such as perspectives and GIS Note To check the se...

Page 102: ...r Source select the setting that matches your purpose 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with settings to m...

Page 103: ...orrecting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing...

Page 104: ...ant to adjust the color balance slightly The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustme...

Page 105: ...becomes stronger You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the pr...

Page 106: ...er driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select the print quality 3 For Print Quality select Custom The Custom dialog box opens...

Page 107: ...he settings of Media Type 5 Complete the setup 5 Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Related Topics Specifying Color Correct...

Page 108: ...s 3 Select color mode 3 For Color Mode select Monochrome or Monochrome Bitmap Note The selectable Color Mode depends on the media type selected for Media Type on the Main tab You can select Monochrome...

Page 109: ...In this case actual colors printed may differ from those in the original image data When using the grayscale printing function to print Adobe RGB data convert the data to sRGB data using an applicati...

Page 110: ...t to use an application software to specify a printing ICC profile select Off The procedure for specifying color correction is as follows 1 Open the printer driver setup window 1 2 Select advanced set...

Page 111: ...M function compatible application Off Print without performing color matching on the printer driver Select this when performing color matching using applications such as Adobe Photoshop or printing a...

Page 112: ...Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 112...

Page 113: ...t called RAW RAW data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Select...

Page 114: ...ollows Monitor Color temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Bri...

Page 115: ...atures smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Saturation Poster CAD Reproduces vivid colors on data such as a poster In ad...

Page 116: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 116...

Page 117: ...profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image...

Page 118: ...hen you execute print the printer uses the color space of the image data Specify an ICC Profile with the Printer Driver and then Print When you print from application software that cannot identity inp...

Page 119: ...Color and then click Color Settings The Color Settings dialog box appears 4 Select color correction 4 Click Matching tab and select ICC Profile Matching for Color Correction 5 Select input profile 5 S...

Page 120: ...tual to print images Canon recommends that you set the monitor and the environment light as follows Monitor Color temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluoresce...

Page 121: ...Brightness and Contrast settings and then click OK 9 Complete the setup 9 Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the...

Page 122: ...m the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust brightness 4 On th...

Page 123: ...Click OK on the Main tab When you execute print the data is printed at the adjusted brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance...

Page 124: ...ntrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu selec...

Page 125: ...ettings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup 5 Click OK on the Main tab When you execute print the image is printed with the adjusted...

Page 126: ...g mode and printing is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use...

Page 127: ...el that is appropriate for the purpose Color Mode Selects color adjustment method Thicken Fine Lines To make thin lines thicker and easier to see when printing add a checkmark 5 Select the paper size...

Page 128: ...ther items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with the print conditions you set Related Topics Adjusting Color Balance Setting th...

Page 129: ...lect the setting that matches your purpose 4 Select roll paper width 4 If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 5 Select...

Page 130: ...d when a size smaller than the Page Size setting is selected from the Printer Paper Size list and enlarged when a size larger is selected 7 Complete the setup 7 Click OK When you execute print the doc...

Page 131: ...Note Selecting Enlarged Reduced Printing changes the printable area of the document 131...

Page 132: ...ze A printout that has the same area as the document can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Open the printer driver setup...

Page 133: ...ed using oversize Important When printing to oversized paper sizes use paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more...

Page 134: ...comes registered to Page Size and can be selected any time after that If you want to use a user defined paper temporarily setting it from Custom Size is suitable The procedure for specifying a custom...

Page 135: ...e while keeping the Width and Height ratio 4 Set user defined paper 4 Click OK then it returns to Page Setup tab The paper size registered by using Custom Paper Size Name is registered to Custom Paper...

Page 136: ...ent has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print cor...

Page 137: ...fer from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results The ma...

Page 138: ...ll width is described below 1 Open the printer driver setup window 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab select Roll Paper 3 Select paper roll width 3 In Roll...

Page 139: ...driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the correct printing resul...

Page 140: ...out Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on R...

Page 141: ...low 1 In the printer driver open the settings screen 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab select Roll Paper 3 Select paper roll width 3 For paper roll width e...

Page 142: ...uptly and the paper will be cut causing a slight color unevenness on the edges of the paper If you require exceptionally high quality in the Roll Paper Options dialog box select No from the Automatic...

Page 143: ...rom the Paper Source list on the Page Setup tab select Roll Paper 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless pr...

Page 144: ...s dialog box select No from the Automatic Cutting list When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut...

Page 145: ...e list on the Page Setup tab select Roll Paper 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a ch...

Page 146: ...on the edges of the paper If you require exceptionally high quality in the Roll Paper Options dialog box select No from the Automatic Cutting list When you do so the document will be printed without t...

Page 147: ...g you need to cut the right side of the paper after printing Three sided Borderless Printing to Match Paper Size The procedure for three sided borderless printing by enlarging or reducing documents to...

Page 148: ...If the size of the document is different from the size of the paper you want to print on select the paper size you want to print on from Printer Paper Size 7 Complete the setting process 7 Click OK I...

Page 149: ...per 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 In the Page Setup tab place a checkmark next to the B...

Page 150: ...mpossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper w...

Page 151: ...g off paper during borderless printing from the printer s operation panel See Borders appear in borderless printing for details on how to set the amount extending off paper Note When using application...

Page 152: ...e original paper size created in the application soft in the Page Size on the Page Setup tab In the event an optional size is set in the application software select Custom Size from Custom Paper Size...

Page 153: ...ation For example when printing on paper 600mm wide and 3 000mm long use the following settings when setting length to 1 6 the user defined paper User defined paper 1 Width 600mm Height 3 000mm User d...

Page 154: ...viding Joining Documents Inputting Documents Created Using Multiple Applications into Free Layout plus Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printi...

Page 155: ...w 1 2 Select the paper source 2 For Paper Source on the Page Setup tab select Roll Paper 3 Set roll paper options 3 Click Roll Paper Options to display the Roll Paper Options dialog box Select the Ban...

Page 156: ...ndow 1 2 Select the print paper size 2 From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of pages to be printed per sheet 3 On the Layout ta...

Page 157: ...nt page select something other than None from the list 5 Complete the setup 5 Click OK on the Layout tab When you execute print the specified number of pages will be arranged on each sheet of paper in...

Page 158: ...nd printing posters is as follows Setting for Dividing and Printing Posters 1 Open the printer driver setup window 1 2 Select the print paper size 2 From the Page Size list on the Page Setup tab selec...

Page 159: ...et to No Use RAW Spooling Page Layout is grayed out and cannot be set Printing Only Specific Pages If ink becomes faint or runs out during printing you can reprint only the specific pages by following...

Page 160: ...a cleared page click that page again To switch the pages to display hide click Invert in the Pages to Print dialog box 3 Complete the setup 3 Click OK on the Layout tab When you print only the specif...

Page 161: ...ed Printing on the Page Setup tab and printing the start point for enlarge reduce will always be fixed based on the top left corner of that page For that reason for reduced printing the bottom and rig...

Page 162: ...ze on the Page Setup tab 4 Set magnification as necessary 4 Where necessary attach a checkmark next to Enlarged Reduced Printing and set according to the objective 5 Select the paper source 5 For Pape...

Page 163: ...r Width to the width of the roll paper loaded in the printer 7 Print document in the center of paper 7 Select the Print Centered check box on the Layout tab 8 Complete the setup 8 Click OK When you pr...

Page 164: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 164...

Page 165: ...type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the...

Page 166: ...he printer 7 Complete the setup 7 Click OK When you print you can rotate a portrait document 90 degrees to save paper Important When there is a checkmark next to Banner Printing under Roll Paper Optio...

Page 167: ...ormat as the Page Size from the Page Setup tab if the length in the vertical direction is longer than the width selected in Roll Paper Width even if a checkmark is placed next to Rotate Page 90 degree...

Page 168: ...rgins is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Setti...

Page 169: ...5 For Roll Paper Width select the width of the roll paper loaded in the printer 6 Selecting Paper Saving 6 On the Layout tab select the No Spaces at Top or Bottom check box The current settings are di...

Page 170: ...Click OK When you print the upper and lower margins are reduced so that you can save paper 170...

Page 171: ...type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select th...

Page 172: ...s in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain c...

Page 173: ...he print result before printing is as follows 1 Open the printer driver setup window 1 2 Set the preview 2 Check the Preview before printing check box on the Main tab 3 Complete the setup 3 Click OK W...

Page 174: ...Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing 174...

Page 175: ...elect stamp 2 On the Layout tab select the Stamp check box and then select the stamp to use from the list The current settings are displayed in the settings preview on the left side of the Layout tab...

Page 176: ...gs of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 1 2 Select...

Page 177: ...od Select Transparent to print the stamp on the back of the document and select Overlap to print it on the front Position Specifies the stamp position on the page Enter numbers in X and Y to set the c...

Page 178: ...while viewing the preview 3 4 Complete the setup 4 Click OK to return to the Layout tab The registered title appears in the Stamp list Note The stamp registered as the default setting cannot be change...

Page 179: ...hem with the application software the procedure for selecting a page size and orientation is as follows 1 Open the printer driver setup window 1 2 Select the paper size 2 Select a page size from the P...

Page 180: ...rocedure for registering a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 On the Main tab the Page Setup tab and the...

Page 181: ...ete the setup 3 Click OK When you print the document is printed with the settings of the registered favorite Deleting Unnecessary Printing Profile 1 Select favorite to be deleted 1 Select the favorite...

Page 182: ...Options dialog box 3 Click Roll Paper Options to display the Roll Paper Options dialog box 4 Set auto cut 4 From Automatic Cutting select the item that matches your purpose The current settings are d...

Page 183: ...tic cutting is Yes After completing the setting click OK to return to the Page Setup tab 5 Complete the setup 5 Click OK on the Page Setup tab When you print the status after printing is set to whatev...

Page 184: ...ter language settings HP GL 2 and HP RTL emulation related settings are configured from the printer operation panel For further details refer to HP GL 2 Settings Note For instructions on configuring t...

Page 185: ...Printing from Printer This function is available only for TM 355 TM 255 TM 5355 TM 5255 Printing Data Saved on USB Flash Drive 185...

Page 186: ...lvetica BoldOblique Courier BoldOblique JPEG file Files which conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colo...

Page 187: ...change the number of copies B Preview B Select to preview an image of the printout on the preview screen Specify the pages to preview and print only specific pages C Print settings C Select to check...

Page 188: ...The printer starts printing Note On the displayed screen select Yes to return to step 4 or select No to return to the HOME screen 188...

Page 189: ...rom Smartphone Tablet For more on printing from a device refer to the device s or application s instruction manual Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device Ai...

Page 190: ...ble 7 8 Select Use authentication check box and Set change password check box and then 8 enter a user name and password The user name and password you enter in this step are used for FTP authenticatio...

Page 191: ...es of enlargement setting methods Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1 Place the copy on the platen glass or feeder of imageRUNNER ADVANCE 1 2 Select Scan and...

Page 192: ...er folderN in Folder Path N represents the print setting number specified in the Direct print settings from FTP screen on the printer For example to enter the pathname for Print settings 1 enter folde...

Page 193: ...pact and Encrypt check boxes 10 Specify the settings as necessary 10 Important Select 300x300 dpi or 600x600 dpi as the resolution 11 Press Start 11 If you are placing your originals on the platen gla...

Page 194: ...Scanned originals are sent to the printer and printing starts Note It is recommended to register the setting contents in Favorite Settings 194...

Page 195: ...r Width 1 Select Paper settings 1 2 Select Enlarge Reduce 2 3 Select Fit paper size 3 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image...

Page 196: ...300 dpi Select when printing at 300 dpi Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format Important When scan...

Page 197: ...Setting scale percentage 1 Select Paper settings 1 2 Select Enlarge Reduce 2 3 Select Scaling 3 4 Select the scaling input area A on the displayed screen 4 197...

Page 198: ...gnification conversions refer to Reference for Magnification 6 Select OK on the displayed screen 6 Note Change the image quality in Print quality settings if necessary You can specify the orientation...

Page 199: ...141 A1 283 200 A0 400 283 ANSI format Original size Letter 8 5 x 11 Legal 8 5 x 14 Ledger 11 x 17 Output size C 200 157 129 D 258 242 200 E 400 314 258 ARCH format Original size A B Output size A 100...

Page 200: ...Printer Driver Windows Printer Driver macOS Printer Driver 200...

Page 201: ...Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 201...

Page 202: ...ons Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesi...

Page 203: ...data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Specify...

Page 204: ...paper source during printing differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 1 2 Click Special Sett...

Page 205: ...driver and allows you to check the document layout print order and number of pages You can also change the media type and paper source settings When you want to display a preview before printing open...

Page 206: ...rm printer maintenance operations such as print head cleaning or to configure a printing profile that is common to all application software The following instructions are shown using screens displayed...

Page 207: ...appears click Start If the paper information on the driver cannot be updated click Initial Check Items and check the displayed information The printer driver media information will update Important It...

Page 208: ...er properties to change the settings Entering Accounting Information for Print Jobs 1 Open the printer driver setup window 1 2 Click Accounting on the Main tab 2 The Accounting dialog box opens 3 If n...

Page 209: ...llowing settings 4 Set as required Check this check box if you want to require the input of accounting information The information marked as required must be entered before printing To prohibit change...

Page 210: ...setup window 1 2 Set the output method 2 Click Output Method in the Page Setup tab 3 Set the PIN code 3 Place a checkmark next to Set PIN for printing and enter a one to seven digit number in PIN 4 C...

Page 211: ...Status Monitor on the Main tab The Canon IJ Status Monitor appears 3 Display the print jobs 3 Click Display Send Queue The print queue window opens 4 Delete the print jobs 4 Select the print jobs you...

Page 212: ...pears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not...

Page 213: ...In such cases take the appropriate action as described 213...

Page 214: ...tup window 1 2 Launching the Canon IJ Status Monitor 2 On the Main tab click Status Monitor The Canon IJ Status Monitor opens 3 Display Estimated ink levels 3 Ink status is displayed as an illustratio...

Page 215: ...y If that should happen re draw the line horizontally and print one more time Immediately after installing or updating the printer driver you might not be able to visualize new features in some of the...

Page 216: ...t or parts of the image may end up missing In such cases try printing after following the procedure indicated below If you are using a 32 bit driver open the Layout tab and click Special Settings Turn...

Page 217: ...dicated below Open the Main tab and uncheck Preview before printing If you are using a 32 bit driver open the Layout tab and click Special Settings Turn off Fast Graphic Process Increase the virtual m...

Page 218: ...iver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Descri...

Page 219: ...er that is loaded in the printer This ensures that printing is carried out properly for the specified paper Get Information Opens the Paper Information on Printer dialog box You can check the settings...

Page 220: ...o print quality over printing speed Standard Prints with average speed and quality Resolution settings depend on media type Fast Gives priority to printing speed over print quality Custom Opens the Cu...

Page 221: ...lack Color Settings Opens the Color Settings dialog box You can adjust individual color settings such as Cyan Magenta Yellow Brightness and Contrast on the Color Adjustment tab and select the Color Co...

Page 222: ...l printing next scan can be set after printing one scan in page Set in the event smudging occurs in the page unevenness occurs in borderless printing etc and you would like to avoid this smudging and...

Page 223: ...rror Select whether to print reflected image or not When you select this check box text and images will be printed as if reflected in a mirror Custom dialog box Set the quality level and select the de...

Page 224: ...color balance slightly Important When Monochrome is selected for Color Mode the color balance Cyan Magenta and Yellow can t be set Brightness Adjusts the brightness of your print You cannot change the...

Page 225: ...ies the matching method to be used when you select Driver Matching ICC Profile Matching or ICM for Color Correction Perceptual Photo Perceptual Reproduces colors of general photos naturally and featur...

Page 226: ...Ds to print jobs You can then use the IDs along with the printer and cost management tool to tabulate print history information Account ID Department Project number Enter the account ID department and...

Page 227: ...ustom Size from Custom Paper Size the Custom Size Settings dialog box appears and you can specify any vertical and horizontal dimensions for the paper Borderless Printing Chooses whether you are print...

Page 228: ...ou can enlarge reduce the document to match the roll paper width and then print the document When you select this radio button the Information dialog box appears and you can select Roll Paper Width Sc...

Page 229: ...tions Displays the Roll Paper Options dialog box You can specify auto cut banner printing and other settings for printing on roll paper Output Method Displays the Output Method dialog box You can sele...

Page 230: ...ied in Units Units Select the unit for entering a user defined paper size Roll Paper Options dialog box You can specify settings for printing on roll paper Automatic Cutting You can print cut guidelin...

Page 231: ...ined from the printer Paper Size Options dialog box You can create and register any user defined paper You can then select the defined paper size from Custom Paper Size of Page Size Paper Size List Th...

Page 232: ...in the OS By registering in the OS any user sharing the use of the printer or PC can use the set user defined paper Add You can register a user defined paper that was set and overwrite the existing u...

Page 233: ...nting Poster 1 x 2 Poster 2 x 2 Printing is performed with poster settings The value in parentheses represents the ratio of the vertical x horizontal lengths As the number of divisions increases the n...

Page 234: ...pies with the application without specifying it here Print from Last Page Check this check box when you want to print from the last page in order If you do this you do not need to sort the pages into...

Page 235: ...river Preview Icon Shows the settings made on the Page Layout Printing dialog box You can check what the print result will look like before you actually print the data Page Order Specifies the documen...

Page 236: ...the coordinates or you can drag the horizontal and vertical slide bars to the left right or up down to change the coordinates Move to Center Moves the stamp to the center of the paper Angle Set the s...

Page 237: ...ox When you click an item that you want to set the setting contents are displayed outside the box Spooling at Printer Driver Set whether print jobs are to be spooled in the print driver or whether Pag...

Page 238: ...nt You can resolve the problem in this case by setting Disable the color profile setting of the application software to On Important Even if this is set to On it will only disable some of the color pr...

Page 239: ...avorites list Delete You can delete favorites that have become unnecessary Edit The Edit dialog box opens You can change the name and icon settings of the favorite that you selected from the Favorites...

Page 240: ...to be displayed in Favorites list Icon Changes icon to be displayed in Favorites list Comment Changes information to be displayed in Comment Add dialog box You can save the current print settings as t...

Page 241: ...fainted or if there are any unprinted sections use Print Head Cleaning to clean the print head Paper Source Displayed using the Media Type Page Size and Roll Paper Width for each currently set paper...

Page 242: ...on such as the version and copyright of the printer driver Settings Summaries The Settings Summaries dialog box is displayed You can confirm the list of items set in the printer driver If you click th...

Page 243: ...ormation you add IDs to print jobs and use the printer and cost management tool to tabulate print history information for any ID Note Accounting can be set only by users with Administrator rights User...

Page 244: ...dialog box Use System Language Set this to On to change the display language of the printer driver according to the OS language settings Device Information dialog box The Device Information dialog bo...

Page 245: ...how to respond You can check the ink status This function displays graphics showing the ink tank type and the estimated ink levels Icons and messages are displayed when ink is running low ink level wa...

Page 246: ...ge is full Click the disclosure triangle to display a pictorial representation of the estimated usage amount in the maintenance cartridge Paper Feed Displays the size and type of paper loaded in each...

Page 247: ...tailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Job Log Displays the Job history...

Page 248: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 248...

Page 249: ...ersion of the printer driver by clicking the About button on the Utility tab You can access our website and download the latest printer driver for your model Important You can download the printer dri...

Page 250: ...for uninstalling the model appears Important A confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are requi...

Page 251: ...hould also refer to this section if the printer driver cannot be installed Checking the Printer Status Turn on the printer Checking the Personal Computer Settings Terminate all running applications Lo...

Page 252: ...ator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the...

Page 253: ...he Paper Length Keeping Track of the Amount of Roll Paper Left Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Specifying...

Page 254: ...Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Managing Paper Information on Printer Using M...

Page 255: ...careful not to soil the printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper...

Page 256: ...en advanced that will not be used a message is shown requesting you to remove it After following the instructions on the screen to remove the paper go to the next step 3 Tilt the operation panel back...

Page 257: ...der stopper from the roll holder 7 If using 3 inch core paper align 3 inch paper core attachment tabs A with roll holder holes 7 B and insert firmly 8 With leading edge of roll paper facing forward in...

Page 258: ...rtically and set the roll paper by dropping the roll holder may be damaged 9 If using 3 inch core paper align 3 inch paper core attachment tabs A with holder stopper 9 holes B and insert firmly 10 Ins...

Page 259: ...11 Lock the holder stopper lever A by rotating it towards 11 12 Slide the roll holder to the right 12 259...

Page 260: ...ur fingers between the slide guides B and the roll holder shaft C when loading rolls Important If the leading edge of the roll paper is cut crooked or folded it may not be fed correctly Cut the leadin...

Page 261: ...ollowing operations based on the Manage 15 remaining roll amount setting and the barcode printed on the roll paper Keeping Track of the Amount of Roll Paper Left When selecting Disable or Auto estimat...

Page 262: ...er length After 5 seconds the paper type of the first item is selected If you choose a different candidate you can use the touch screen to select the type of paper you want Note If you have selected A...

Page 263: ...Important If the edge of the roll paper is folded or dirty cut the edge of the roll paper Cutting Roll Paper 263...

Page 264: ...screen 1 2 Select Remove paper 2 3 Select Yes 3 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge o...

Page 265: ...hands rotate the roll holder toward the back to rewind the roll 6 7 Hold roll holder by its flanges A and remove from roll holder slot 7 Note For instructions on removing the roll holder from rolls s...

Page 266: ...8 Close the roll paper cover 8 266...

Page 267: ...r lever A towards to release the lock and while holding the 1 end plate B remove holder stopper from the roll holder 2 Remove roll holder from roll paper 2 3 To remove 3 inch paper core attachment pre...

Page 268: ...ore the roll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing...

Page 269: ...Rewind to move roll paper forward or back 2 Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key...

Page 270: ...or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any further appears on the operation...

Page 271: ...aper when holding printed documents before cutting If the paper rises it may affect the printing quality or cause rough cut edges 1 Print the job 1 When printing is finished the printer will stop with...

Page 272: ...3 Cut the roll paper manually with scissors or the like 3 4 Select OK 4 After the roll is rewound it stops automatically 272...

Page 273: ...the paper and reload it Load the paper straight Loading paper askew will cause an error 1317 Note Before loading cut sheets check whether or not the inside of the top cover or the output guide is soil...

Page 274: ...paper alignment line A to the right of the roll paper cover Insert the paper until the leading edge makes contact 5 Move the width guide A carefully to match the size of paper loaded 5 Set the width...

Page 275: ...f a print job has been received in advance printing will start after the paper is fed 7 Select the paper type you set and OK 7 Paper feeding starts Note For details on media types that you can select...

Page 276: ...ttings display area on Home screen 1 2 Select Remove paper 2 3 Check the contents of the message and select Yes 3 The paper is ejected from the front of the printer 4 Holding the paper push the releas...

Page 277: ...277...

Page 278: ...Select paper settings display area on Home screen 1 2 Select Paper settings 2 3 Select Advanced 3 4 Select Detect paper width 4 5 Select Disable 5 Load paper in the desired position to start printing...

Page 279: ...lease lever back 4 5 Load paper keeping right edge of paper aligned with extended line of paper alignment line 5 A on right side of printer and position from which to start printing aligned with groov...

Page 280: ...6 Pull the release lever forward 6 7 Close the top cover 7 8 When screen for selecting paper size appears select size of paper loaded 8 280...

Page 281: ...of Roll Paper Left Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Specifying the Ink Drying Time Specifying the Amount o...

Page 282: ...e selection method to Use current media type when you load paper the media type selected before Use current media type was set is selected automatically eliminating the need to set the media type Medi...

Page 283: ...When the release lever is operated the settings automatically return to the last selected media type 5 Select Register 5 283...

Page 284: ...as follows Note Specify the roll paper length when you have set Manage remaining roll amount to Barcodes Keeping Track of the Amount of Roll Paper Left 1 Select paper settings display area on Home scr...

Page 285: ...ill be cut off after it has been read Important If the barcode on the roll is not detected enter the type and length of paper on the operation panel The length of the paper at this time can be set in...

Page 286: ...roll paper length and select OK 5 Managing by Estimating the Amount of Roll Paper Left When you set the Manage remaining roll amount to Auto estimate the remaining amount of roll paper is estimated a...

Page 287: ...Media Configuration Tool Guide 287...

Page 288: ...eset cutting mode If documents printed using Automatic cut Eject cut or User cut are short rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This...

Page 289: ...has dried and then cutting the paper After printing select Cut paper and cut the roll paper on the cutter blade Cutting Roll Paper after Printing User cut Select this if the paper cannot be cut on the...

Page 290: ...Paper settings 2 3 Select Advanced 3 4 Select Trim edge first 4 5 Select a setting from the menu 5 This setting takes effect the next time you load a roll Auto If the leading edge of the paper is cut...

Page 291: ...e type of paper Manual The amount to cut from the leading edge of paper can be adjusted by using the operation panel To cut the paper after adjusting select Cut paper and select Yes After cutting the...

Page 292: ...reduction according to the media type A The ink is coated B Cut Position Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cu...

Page 293: ...5 Select ON 5 293...

Page 294: ...he cutter touches the print surface on which the ink is not dry the paper surface may become scratched or soiled or the paper surface may rub when the paper falls and the surface may become soiled To...

Page 295: ...rinting one page and ejecting the paper If there is a next page it will be printed after the ink drying time has elapsed 1 Select paper settings display area on Home screen 1 2 Select Paper settings 2...

Page 296: ...r of sufficient width Specifying Amount of Extension for Paper with recommended width Specifying Amount of Extension for Paper of sufficient width For more information on a paper width recommended for...

Page 297: ...l be easily soiled with the overflowed ink When performing borderless printing with specifying the amount of extension for Paper of sufficient width clean the platen regularly Cleaning Inside the Top...

Page 298: ...justment value the wider the printed range After setting we recommend to perform borderless printing to check the margin status If the margin remains set a larger adjustment value If the back of the p...

Page 299: ...time the power was turned off the printer determines that the roll paper has been replaced and then starts feeding paper automatically to detect the paper width and the barcode for the management of...

Page 300: ...paper information Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Tha...

Page 301: ...ength 8 00 in 203 2 mm Maximum Printable Length 59 feet 18 m depends on the OS and application Thickness 3 mil 0 07 mm to 31 mil 0 8 mm 1 Borderless printing may not be available depending on the medi...

Page 302: ...able Length 5 2 feet 1 6 m Thickness 3 mil 0 07 mm to 31 mil 0 8 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size macO...

Page 303: ...following Media Configuration Tool Guide Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A compute...

Page 304: ...select the media type in the operation panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the...

Page 305: ...purpose paper settings Note For the available paper types see Paper Information List For instructions on selecting the media type with the operation panel see Changing the Type of Paper For instructi...

Page 306: ...media type to the operation panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Important For details on how to select the added media type...

Page 307: ...us Print Changing Printer s Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browse...

Page 308: ...from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel HP GL 2 Settings Erasing Data on Printer s Hard Disk...

Page 309: ...ress and ends the ink drying period C Paper Setting Display Area Displays information on loaded paper Selecting this area displays the menu for making paper settings D Ink Display Area Displays the cu...

Page 310: ...ent Select to make settings for managing print jobs Note By default menu settings apply to all print jobs However for settings that are also available in the printer driver the values specified in the...

Page 311: ...ingertip To go or return to a menu or list touch the directional mark Flick Drag and release your finger up down left or right Use this to quickly scroll through a menu or list Drag Move your finger u...

Page 312: ...isplay area Select this to display the Notice list screen to view messages Select a message to view the message details and take action Icons on Touch Screen While operating on the touch screen some i...

Page 313: ...g paper information area Replace paper Feed Cut Remove paper Paper settings Width Length Type Advanced Buy paper Paper menu when cut sheet is loaded This menu is displayed by selecting paper informati...

Page 314: ...Connection Network name SSID Frequency Wi Fi security Signal strength IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link lo...

Page 315: ...ess IPv6 DNS dyn update stateful IPv6 Use IPv4 host domain name IPv6 DNS host name IPv6 DNS domain name MAC address Printer name Bonjour service name Settings Enable disable Wi Fi Enable Disable Wi Fi...

Page 316: ...d Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 manual address IPv6 manual pref...

Page 317: ...e IPv4 host domain name IPv6 DNS host name IPv6 DNS domain name MAC address Printer name Bonjour service name Settings Enable disable Wired LAN Enable Disable Advanced Print details Setup This menu is...

Page 318: ...or correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Print target Photo Line drawing Auto select Paper settings Paper src Auto select Roll paper...

Page 319: ...t off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Auto select Paper settings Paper src Auto select Ro...

Page 320: ...dpi Print target Photo Line drawing Auto select Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotatio...

Page 321: ...B Default Define palette Palette A Pen 0 to Pen 15 Pen 0 to Pen 15 have the same menu structure Here to Defaults Width 0 04mm 0 08mm 0 13mm 0 18mm 0 25mm 0 35mm 0 50mm 0 65mm 0 70mm 0 80mm 0 90mm 1 0m...

Page 322: ...ne lines ON OFF Adjust faint lines ON OFF Width correction Black gray 20 19 1 0 1 19 20 Color 20 19 1 0 1 19 20 Print color list for palettes Processing options Warning display Enable Disable Detect i...

Page 323: ...me size Scaling Print centered ON OFF Cut to standard size ON OFF AirPrint print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BM...

Page 324: ...print job Print target Photo Line drawing Auto select Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate...

Page 325: ...ze Frame control Enable Disable Print settings 2 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input...

Page 326: ...ze ON OFF Mirror ON OFF Line pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF Adjust faint lines ON OFF Width correction Black gray Color Processing options Warning disp...

Page 327: ...e drawing Auto select Paper settings Paper src Auto select Roll paper Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotati...

Page 328: ...Disable Print settings 4 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300...

Page 329: ...FF Smoothing Software Smoothing Thicken fine lines ON OFF Adjust faint lines ON OFF Width correction Black gray Color Processing options Warning display Enable Disable Detect image size OFF Command pr...

Page 330: ...Web service inquiry Print from Canon server Paper related settings Media type selection method Manual Auto detect Auto with confirmation Use current media type Manage remaining roll amount Barcodes Au...

Page 331: ...e Nozzle check error display Enable Disable System Cleaning frequency Standard Short Print pattern after new head ON OFF Hard disk settings Output method Print Print auto delete Save to job box Save f...

Page 332: ...30 40 50 60 70 80 90 100 Check settings Warning notification settings Enable Disable Other printer settings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hou...

Page 333: ...s Yes No Show notifications tool update ON OFF DNS server setup Auto setup Manual setup Proxy server setup Use Do not use Security settings Administrator password settings Remote UI and other tools LC...

Page 334: ...Check Print Head Cleaning Cleaning All colors Pattern 1 Pattern 2 Deep Cleaning All colors Pattern 1 Pattern 2 System Cleaning All colors Pattern 1 Pattern 2 Print Head Alignment Auto standard Auto ad...

Page 335: ...eplacement Start head replacement Replace cutter blade unit Platen cleaning Prepare to move Move on the same floor Transport outdoors Total print area Job management This menu is displayed by selectin...

Page 336: ...displayed by selecting Information icon System information Hard disk information Error history Hardware error Recoverable error Paper feed transfer error Usage Total print area Duty counter Head infor...

Page 337: ...n Input Length Manual Cut dust reduction ON OFF Transport unit vacuum strength Auto Strong Medium strong Standard Medium weak Weak Roll paper tension printing High Standard Low Roll paper tension feed...

Page 338: ...sufficient width Select extension amount 1 min 2 3 4 5 6 7 8 max Sample of extension amounts 1 min 2 3 4 5 6 7 8 max Detect paper width Enable Disable Paper core outer diameter Paper thickness Reset...

Page 339: ...IP address Auto setup Manual setup DNS server DNS server setup Auto setup Manual setup Dynamic update settings Enable Disable Host name Domain name Proxy server Use Do not use DHCP option settings Acq...

Page 340: ...NS host name IPv6 DNS domain name DHCP option settings DNS dynamic update Enable Disable Acquire domain name Enable Disable WSD settings Enable disable WSD Enable Disable Optimize inbound WSD Enable D...

Page 341: ...on 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex 1 Gbps full duplex Use Dedicated Port ON OFF IPP settings Enable disable IPP Enable Disable Security Print Enable D...

Page 342: ...the administrator password is required Setting Administrator Password on Operation Panel Network Setup Printer settings Test print Print settings LAN settings Web service setup Paper related settings...

Page 343: ...Initialize printer settings Initializing Printer s Setting Maintenance Information Jobs 343...

Page 344: ...panel Status Print Print LAN details Prints out the network setting information Printing Network Settings Print the print settings Prints out the print settings list Print advanced paper settings Pri...

Page 345: ...d Margin in the printer driver and excludes the paper margins Magnification level for borderless Sets magnification level when performing borderless printing in the following print method Normally the...

Page 346: ...h AirPrint Direct print settings from FTP Performs print settings when printing directly from FTP You can perform four settings individually Default print settings Prints out the default values of pri...

Page 347: ...isconnected Disa ble Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz Wi Fi security Disable WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES WPA3 SAE AES WPA EAP AES WPA2 EAP...

Page 348: ...XXX IPv6 default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 primary DNS server address XXXXXXXXXXXX IPv6 secondary DNS server...

Page 349: ...e method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Note Select Advanced t...

Page 350: ...mation screen when Wi Fi Direct compatible devices are connected to the printer Note By selecting Advanced you can set LAN in detail For the items that can be set see the following Advanced Wired LAN...

Page 351: ...way 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 default gateway 4 XXXX...

Page 352: ...ing the following Setup Printer settings Test print Print LAN details Advanced By selecting Advanced on each setting screen of Wi Fi connection wired LAN connection wireless direct connection LAN info...

Page 353: ...lready used for other LAN connected devices SNTP settings Performs various settings for SNTP Simple Network Time Protocol Spanning tree settings Enables Disables spanning tree Selecting Enable avoids...

Page 354: ...lecting Enable allows you to activate discontinuous reception when using Wi Fi Wired LAN DRX settings Selecting Enable allows you to activate discontinuous reception when the printer is connected to a...

Page 355: ...ers Deletes Web service usage to use the printer device information to from PIXMA MAXIFY Cloud Link Issue registration code In order to link the web service and printer obtain the registration code fr...

Page 356: ...enabled even if you set Detect paper width to Disable If the loaded paper is used by your printer for the first time or if there is no applicable media type No selection log entry will be displayed I...

Page 357: ...rror in the estimated remaining roll amount and paper may run out during printing Disable Select to disable managing remaining roll amount Roll amount warning settings Specifies when to warn the remai...

Page 358: ...take time to judge paper exchange When Disable is selected the printer does not judge whether or not to change the paper when starting up and waits with the current paper feed setting Print advanced...

Page 359: ...isables automatic nozzle checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System Cleani...

Page 360: ...he job after it has been saved Common job box settings Select Print auto delete to print without saving jobs in common job box File deletion settings Selects the data erasing method when deleting a Pr...

Page 361: ...after the data encryption key specified for the hard disk drive is erased After repeating this process three times the entire hard disk is overwritten with AA It is virtually impossible to recover the...

Page 362: ...not performed Perform the communication test 8xxx0003 E RDS switch is setting OFF Enable monitoring service 8xxx2003 Network is not ready try later Check the network settings 8xxx200A Server connecti...

Page 363: ...Warning display Displays a message on the touch screen selecting Enable when communication with the service center fails 363...

Page 364: ...r Specifies the length of time to enter sleep mode automatically when no operation is made Note If the print job contains a pending job or a security print job the printer does not enter sleep mode Us...

Page 365: ...of print jobs that cannot be received by the printer Job history sending settings Select Send to send the information to the printer management and job management systems Menu row height Adjusts the l...

Page 366: ...gs from Setup on the HOME screen Changes the language for the messages and menus on the touch screen Important The administrator password is required to change the settings if it is enabled to change...

Page 367: ...l update Updates the printer s firmware Firmware update Check current version You can check the current firmware version Update notification settings Select Yes to display a notification on the touch...

Page 368: ...rator password is required to change the setting items using Remote UI or some software LCD Remote UI and other tools Entering the administrator password is required to change the setting items using...

Page 369: ...ioritize length accuracy is automatically selected depending on the settings in the printer driver selected for printing Prioritize print quality Adjusts the print quality to make the horizontal strea...

Page 370: ...ted usage of maintenance cartridge Select Replace to replace the maintenance cartridge Replacing the Maintenance Cartridge Head Replacement Select this to replace the print head Replacing the Print He...

Page 371: ...er or ink related error codes up to 5 Paper feed transfer error Displays the error codes for errors which occur during paper feed transfer up to 5 Selecting an error code displays the error details Fo...

Page 372: ...flash drive Only available with TM 355 TM 255 TM 5355 TM 5255 Displays a list of the data saved on the USB flash drive You can set the print settings and print the data from this menu Job history Imp...

Page 373: ...trator password is set at time of purchase The default password is the printer serial number 9 characters which can be found on the sticker on the printer 1 Select Setup on the HOME screen 1 2 Select...

Page 374: ...it is recommended to set the password of 8 characters or more in combination of alphanumeric characters 8 Select Apply 8 9 Enter the administrator password again 9 10 Select Apply 10 The administrato...

Page 375: ...tself is not erased Fast secure Erases the data encryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely an...

Page 376: ...Data on the hard disk are erased 376...

Page 377: ...HP GL 2 Settings Menus on HP GL 2 print settings Menu Setting Combinations 377...

Page 378: ...Margin Oversize Save paper Rotate Auto rotation Enlarge Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Select palette Define palette Pen...

Page 379: ...Print color list for palettes Warning display Detect image size Frame control 379...

Page 380: ...turally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Color saturation If you select Line drawing for Print target P...

Page 381: ...elect this setting for faster printing 4 Printing speed is faster than that in selecting 3 3 Select this setting for standard printing that balances print quality and printing speed 2 Printing quality...

Page 382: ...ngs Print settings HP GL 2 print settings Print quality settings 600 dpi Specifies 600 dpi for internal rendering resolution This setting raises the accuracy of internal processes for finer printing 3...

Page 383: ...gs Print settings HP GL 2 print settings Print quality settings Photo Select this setting to print a data which includes illustration or photo Line drawing Select this setting to print a drawing data...

Page 384: ...em by selecting the following Setup Printer settings Print settings HP GL 2 print settings Paper settings Auto select Select this setting to automatically select the paper source Roll paper Select thi...

Page 385: ...ngs Note If the Leading edge margin roll and or Leading edge margin sheet settings on Advanced paper settings are different from the settings here the larger of the settings is given priority 3mm Spec...

Page 386: ...he HP GL 2 data image drawing range Depending on the layout adding margins inside the image drawing range may cause part of the image to be cut off Note Some CAD applications can cause the origin to b...

Page 387: ...e is not cut off by the margins When Enable is selected Printing is performed based on the image drawing range The origin is specified on the upper left of the paper Margins are added to the outside o...

Page 388: ...D Paper for printing E Image drawing range with margins If you select the paper size which cannot cover the margins the image may be cut off 388...

Page 389: ...F Range which cannot be printed G Paper for printing 389...

Page 390: ...per Display this item by selecting the following Setup Printer settings Print settings HP GL 2 print settings Paper settings ON Blank space above and below the image is eliminated when printing OFF Pa...

Page 391: ...391...

Page 392: ...nt settings Paper settings 0 degrees Image is not rotated 90 degrees Specified image is rotated by 90 degrees If the part of rotated image is out of the paper width the part is not printed Note When t...

Page 393: ...ntation and the long side is longer than the paper width and the short side is shorter than the paper width Even if the long edge and short edge of the output page are both longer than the paper width...

Page 394: ...Even if the image runs off the edge of the paper it is rotated to expand the print range 394...

Page 395: ...inch model and 4400 for 44 inch model If the calculation result exceeds the maximum rate the image is enlarged according to the maximum rate for each model Same size Image is not enlarged reduced Sca...

Page 396: ...eft corner Margin widths are not enlarged or reduced Because of this paper size scaling and post processing image scaling may not be the same For example doubling the length and width of A4 size paper...

Page 397: ...A Output object area B Fit to long side post processing size 397...

Page 398: ...l paper Prints the output object area in the horizontal center of the paper Note The output object area is not printed in the center when the paper size is smaller than the output page size Nesting ca...

Page 399: ...ON is selected when printing on roll 399...

Page 400: ...N is selected TM 355 TM 255 TM 5355 TM 5255 If ON is selected for Save paper and there is blank space above below the image the size will not be standard size When ON is selected for Print centered pr...

Page 401: ...A Position of cut when OFF B Position of cut when ON 401...

Page 402: ...per width Standard Size Landscape Standard Size Portrait 1030 0 mm JIS B1 1030 0 mm x 728 0 mm JIS B0 1030 0 mm x 1456 0 mm 728 0 mm JIS B2 728 0 mm x 515 0 mm JIS B1 728 0 mm x 1030 0 mm 515 0 mm JIS...

Page 403: ...8 mm x 457 2 mm 228 6 mm ARCH A 228 6 mm x 304 8 mm Roll paper width Standard Size Landscape Standard Size Portrait 917 0 mm DIN C1 917 0 mm x 648 0 mm DIN C0 917 0 mm x 1297 0 mm 648 0 mm DIN C2 648...

Page 404: ...ase select Command priority or Detected size for Detect image size When the printer is being used in a network environment nesting can be performed on HP GL 2 data from multiple users Nesting cannot b...

Page 405: ...When Enable is selected 405...

Page 406: ...e receipt is paused Time can be specified in the range of 1 to 99 minutes The wait time is counted from the point the last page was completed and counted from the beginning every time new nesting job...

Page 407: ...nested data Display this item by selecting the following Setup Printer settings Print settings HP GL 2 print settings Paper settings Nesting Enable Cut lines that separate pages are printed Disable Cu...

Page 408: ...o be printed the position where the horizontally flipped image is printed varies OFF Horizontal flip of the image is not performed HORIZONTAL FLIP MIRROR EXAMPLE When OFF is selected when printing on...

Page 409: ...When ON is selected when printing on cut paper or roll paper cut to standard size Flip the image horizontally for each position where you print the image on the paper 409...

Page 410: ...is included in the HP GL 2 data If the HP GL 2 data does not include a specification command the operation is performed using the specified selection value ON The section where lines overlap becomes...

Page 411: ...er Pen setup Software Performs printing with the setting of HP GL 2 data Palette A Performs printing with the setting of Palette A Palette B Performs printing with the setting of Palette B Default Per...

Page 412: ...setup Palette A Specifies the line width line color and line attributes from Pen 0 to Pen 15 Each initial pen setting in Palette A is same setting as Default Palette B Specifies the line width line co...

Page 413: ...B Width Specifies the line width as one of the values below 0 04mm 0 08mm 0 13mm 0 18mm 0 25mm 0 35mm 0 50mm 0 65mm 0 70mm 0 80mm 0 90mm 1 0mm 1 4mm 2 0mm 3 0mm 5 0mm 8 0mm 12 0mm Color Specifies the...

Page 414: ...umber Line Width mm Colors R G B Line Attributes Tip Connecting Line 0 0 13 0 255 255 255 Rounds Rounds Rounds 1 0 18 1 0 0 0 Rounds Rounds Rounds 2 0 25 2 255 0 0 Rounds Rounds Rounds 3 0 35 3 0 255...

Page 415: ...14 8 0 100 0 168 168 No setting No setting Miter 15 12 0 110 168 0 115 No setting No setting Miter 415...

Page 416: ...n manager Software Draws arcs using HP GL 2 data settings Default value of the central angle of an arc in HP GL 2 is 5 Regular 72 sided polygon if the angle is not specified using a HP GL 2 command Sm...

Page 417: ...ting the following Setup Printer settings Print settings HP GL 2 print settings Line pen manager ON Corrects line widths so fine lines are drawn more sharply without breaking The line color is not cha...

Page 418: ...s are printed more clearly Display this item by selecting the following Setup Printer settings Print settings HP GL 2 print settings Line pen manager ON Adjusts the colors of brightly colored fine lin...

Page 419: ...his setting is a minus value it is not applied to fine lines of widths that are less than the minimum line width of the printer If the setting value is smaller than 1 dot the value of 1 dot width is a...

Page 420: ...420...

Page 421: ...e 256 colors of the color specified in each pen number The coloring also changes depending on the paper type to be printed Display this item by selecting the following Setup Printer settings Print set...

Page 422: ...inter settings Print settings HP GL 2 print settings Processing options Note Warning is always displayed when one of the errors below occurs regardless of the setting When virtual GL 2 memory exceeds...

Page 423: ...ontain a command which specifies the image drawing range note that the image drawing range specified for the just previous page is applied if previous pages contain the command Command priority If ima...

Page 424: ...ection describes Detect image size settings and printed images for when the drawing range is set or not set When the image drawing range is specified When OFF or Command priority is selected The print...

Page 425: ...the minimum image area is applied as the printed area the result is the same as when Detected size is selected The printed image is the same as When Detected size is selected When Detected size is se...

Page 426: ...the maximum roll paper width as the vertical dimension Command priority When select OFF the drawing image is missing or is output as a blank sheet use this setting Note When a HP GL 2 data include ima...

Page 427: ...the FR command Display this item by selecting the following Setup Printer settings Print settings HP GL 2 print settings Processing options Enable Images are printed side by side on the same page Not...

Page 428: ...ge Reduce Scaling and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge Reduce Fit paper size Use nesting function and Auto rotation Detect image...

Page 429: ...on is performed first followed by the Save paper process After Auto rotation is applied to the print data the image is printed with upper and lower blank areas removed Save paper AND Auto rotation EXA...

Page 430: ...Printed without upper lower blank area 430...

Page 431: ...sible Printing is done without Auto rotation if the size of the image after doing Enlarge Reduce Scaling would cause the image to run off the edge of the paper were Auto rotation executed Enlarge Redu...

Page 432: ...he standard size Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded A3 portrait is chosen as the optimal standard size based on the roll paper width and image size Next...

Page 433: ...A Position of cut Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A Position of cut for A3 size portrait 433...

Page 434: ...nd all candidate sizes Finally Enlarge Reduce Fit paper size process is performed according to the decided standard size SMALL IMAGE EXAMPLE When A3 width roll paper is loaded A4 landscape is chosen a...

Page 435: ...roll paper width and image size Next Auto rotation is performed in accordance with the A3 portrait Finally the image is reduced and printed to match A3 size paper Print data image drawing range A Vir...

Page 436: ...Printed image after reduced A Position of cut for A3 size 436...

Page 437: ...each received page is rotated as required to achieve an efficient layout that conserves paper or to prevent the image from running off the edges of the paper the images are laid out to fill the width...

Page 438: ...If an image is running off the edge of the paper as shown above the subsequent images are printed on the next sheet 438...

Page 439: ...2 data plus the top bottom left and right margins When Detected size is selected for Detect image size and Disable is selected for Oversize Oversize is disabled and processing of the detected minimum...

Page 440: ...When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize D Position of cut Cut at length of upper and lower margins added to length of command specified imag...

Page 441: ...or Oversize Since margins are added inside the image drawing range images may be chipped depending on the layout When OFF or Command priority is selected for Detect image size and Enable is selected f...

Page 442: ...ge size setting When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize Since margins are added inside the image drawing range images may be chipped dependi...

Page 443: ...C Position of cut The paper is cut with the length obtained by adding the upper and lower margins to the length of the image drawing range determined based on the Detect image size setting 443...

Page 444: ...size is selected for Detect image size and ON is selected for Print centered Print centered is performed in accordance with the detected minimum image range Detect image size AND Print centered EXAMP...

Page 445: ...r TM 350 TM 340 TM 250 TM 240 TM 5350 TM 5340 TM 5250 TM 5240 The image drawing range determined based on the Detect image size setting is printed in the center of the paper Detect image size AND Prin...

Page 446: ...The image drawing range determined based on the Detect image size setting is printed at the center of the paper 446...

Page 447: ...ts printing The following information is included Values may vary depending on your model and firmware version Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firm...

Page 448: ...Setting values of Calibration guide settings Usage Condition Hard disk information Values of Hard disk capacity and Job box free space Hardware error History information of Hardware error Error Histor...

Page 449: ...ing Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communicati...

Page 450: ...Mobile Safari iPadOS device Web browser iPadOS standard Web browser Mobile Safari Android device Web browser Android standard Web browser Browser or Chrome macOS device OS macOS Catalina 10 15 7 or l...

Page 451: ...connection is not guaranteed may appear 3 Select Log in 3 The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard user mode...

Page 452: ...ords Using Remote UI 5 Confirm that the main screen of Remote UI is displayed 5 For changeable setting items see below Changeable Setting Items Using Remote UI When you finish checking printer status...

Page 453: ...Printer settings You can change various settings such as print settings Additionally this function allows you to receive the printer status information Setting Mail Server Receiving Printer Status by...

Page 454: ...other security settings Records of use Get information on printer usage System info and LAN settings Confirm system information LAN settings Item for administrator Error history Firmware update You c...

Page 455: ...to specify the range of TLS versions to be used the algorithm to be used and so on IEEE802 1X EAP settings Authentication Select an authentication method for IEEE802 1X EAP authentication Note In the...

Page 456: ...TCP IP settings Performs IPv4 or IPv6 setting WSD settings Perform settings to use WSD Bonjour settings Perform settings to use Bonjour LPD print Perform settings for printing with LPD SNMP settings...

Page 457: ...t If the device address for the administrator has been set to rejection by mistake select Network on the HOME screen of the operation panel and then select LAN settings Wi Fi Wireless Direct Wired LAN...

Page 458: ...cker attached on the printer It consists of 9 alphanumeric characters 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Administrator password setting 3 4 Select Change administra...

Page 459: ...a standard user password by following the steps below 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 The menus appear 3 Select Standard user mode settings 3 4 Confirm the message and se...

Page 460: ...rowser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the pri...

Page 461: ...13 Select OK on Certificate Import Wizard screen 13 The root certificate registration is completed For Safari 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root...

Page 462: ...r Select OK and then set the security type to PIN or password After Root Certificate Registration We recommend that you make sure that the correct root certificate has been registered To make sure tha...

Page 463: ...on the web browser Note Depending on the Android device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select For secure communication on Remote UI...

Page 464: ...cedure may differ depending on your OS version For Windows 11 Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 11 Windows 10 Windows 8 1 1 Start up Remo...

Page 465: ...Select Trusted Root Certificate Authorities from the list and select OK 2 3 Select Next on the Certificate Store screen 3 9 Select Finish 9 When the Completing the Certificate Import Wizard screen ap...

Page 466: ...lect Certificates from Available snap ins list and select Add 1 2 Select Computer account for This snap in will always manage certificates for on the Certificates 2 snap in screen and select Next 3 Se...

Page 467: ...File name and select Next 2 3 Specify certificate store 3 1 Select Place all certificates in the following store 1 2 Select Trusted Root Certificate Authorities for Certificates Store 2 4 Finish cert...

Page 468: ...will be downloaded 4 Open downloaded certificate file 4 When the download procedure is completed a downloaded item pops up on the right of the screen Double click the downloaded certificate on the li...

Page 469: ...ct Information on the HOME screen of the operation panel and then select System information 7 Select Always Trust 7 If the fingerprint of certificate detail information matches printer s thumbprint di...

Page 470: ...ertificate select Security TLS server settings Delete key and certificate in this order and select OK on the displayed screen Checking Printer s IP Address 1 Select Network on the HOME screen 1 2 Sele...

Page 471: ...ization and Organizational unit as required Enter the same information in Subject Alternative Names as in Common name 8 Select Generate 8 The server certificate starts to be generated When the server...

Page 472: ...art up Remote UI 2 Select Printer settings 2 3 Select Set mail server 3 4 Specify mail server settings 4 Specify the following items Sender address Enter the e mail address of the sender this printer...

Page 473: ...iving in order to perform the authentication check the Set change password and then enter the password Use APOP authentication Select if you send the password by the encryption transmission Clear mail...

Page 474: ...d time setting see Other printer settings These functions can be set only when you are logged in administrator mode 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Statu...

Page 475: ...1 Specify number of resending 1 2 Specify interval of resending 2 3 Select OK 3 The resending setting is completed 475...

Page 476: ...d is fixed Using Remote UI 1 Exporting settings 1 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Export printer settings 4 5 E...

Page 477: ...password enter the password 5 Select Export 5 6 Enter password and select OK 6 7 Enter password again 7 2 Importing settings 2 1 Insert a USB flash drive to USB flash drive port 1 2 Select Setup on HO...

Page 478: ...peration panel or Remote UI Using operation panel Using Remote UI Using operation panel 1 Select Setup on HOME screen 1 2 Select Printer settings 2 3 Select Initialize printer settings 3 If you specif...

Page 479: ...tings Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using Wi Fi Connection Assistant Sharing the Printer on a Network Windows Settin...

Page 480: ...Printer Connection Methods 4 connection methods are available on the printer Wi Fi Connection Wireless Direct Connection Wired Connection USB Connection 480...

Page 481: ...above Restrictions Important If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct the connection between the device and wireless router...

Page 482: ...owing notes when connecting to Wi Fi Notes on Wi Fi Connection 1 If is displayed on the left side of the screen tap to display the HOME 1 screen Note If an error screen appears select OK and then tap...

Page 483: ...below 6 Easy wireless connect Set wireless router information to the printer directly from a device such as a computer without operating the wireless router Easy wireless connect may take some time I...

Page 484: ...or Windows 11 in S mode Select other connection types Manual connect Connect to wireless router using a password WPS Connect to a WPS compatible wireless router WPS PIN Code Connection A wireless conn...

Page 485: ...1 2 Select OK 2 3 Press and hold the WPS button on the wireless router 3 Note For more on pressing the WPS button see the wireless router manual 4 Select OK on the printer within 2 minutes 4 5 When t...

Page 486: ...eft side of the screen 6 The network connection setup is now complete Once connection is complete appears on the screen If performing setup with software return to the software and proceed with the in...

Page 487: ...on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS Click on the Dock at the bottom of the screen and follow the on screen instructions to proceed...

Page 488: ...ction 1 Select Other connection types 1 2 Select WPS PIN code method 2 3 Follow the on screen instructions on a computer to set a PIN code on the wireless router 3 4 When the screen on the below appea...

Page 489: ...eft side of the screen 5 The network connection setup is now complete Once connection is complete appears on the screen If performing setup with software return to the software and proceed with the in...

Page 490: ...on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS Click on the Dock at the bottom of the screen and follow the on screen instructions to proceed...

Page 491: ...ntinue with the settings If you select Directly enter the wireless router name proceed to step 3 and continue with the settings If Failed to connect to the wireless router appears see Failed to connec...

Page 492: ...ter manual or contact its manufacturer 5 Select OK 5 6 Make sure the wireless router name SSID is correct 6 7 Select OK 7 8 The screen below will appear 8 If Connected to the wireless router appears t...

Page 493: ...put area 9 10 Enter the password Text entry is case sensitive 10 If you don t know the password for your wireless router see the wireless router manual or contact its manufacturer 11 Select OK 11 12 S...

Page 494: ...13 When the screen on the below appears select OK 13 14 Tap on the left side of the screen 14 494...

Page 495: ...setup with software return to the software and proceed with the installation Windows Click or on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS C...

Page 496: ...wireless connect 1 Select Easy wireless connect 1 2 Select OK 2 3 When the printer preparation is complete the screen below appears 3 4 Return to the application software and proceed with the setup 4...

Page 497: ...on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS Click on the Dock at the bottom of the screen and follow the on screen instructions to proceed...

Page 498: ...if it is enabled for changing settings using the operation panel If a device has already been connected to the printer directly and you want to add a device to connect connect it to the printer direc...

Page 499: ...er with wireless direct connection are displayed By flicking the touch screen you can check various settings of wireless direct Note The identifier SSID and password are specified automatically You ca...

Page 500: ...X XX XXXX does not appear on the list wireless direct is not enabled See Enable Wireless Direct to enable wireless direct You can change the name of the printer displayed on Wi Fi Direct compatible de...

Page 501: ...re below to change the name 1 Select the device name entry field on the touch screen 1 2 Enter device name 2 3 Select OK and confirm the entered device name 3 4 Select OK 4 To change the confirmation...

Page 502: ...etup Note Refer to the following for notes when connecting to a wired LAN Notes on Wired Connection 1 If is displayed on the left side of the screen tap to display the HOME 1 screen 2 You will need an...

Page 503: ...en select the Network icon 4 Depending on the current LAN status the icon displayed on the button may differ Home Screen Menu Composition 5 Select Wired LAN 5 6 Select Settings 6 7 Select Enable disab...

Page 504: ...8 Select Enable 8 9 Tap on the left side of the screen 9 504...

Page 505: ...setup with software return to the software and proceed with the installation Windows Click or on the taskbar at the bottom of the screen follow the on screen instructions to proceed with setup macOS C...

Page 506: ...printer is connected one on one to the computer If your computer is connected to LAN you can use the printer with other devices by enabling the sharing setting on your computer Note You can connect th...

Page 507: ...printer with checking the printer settings against those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not...

Page 508: ...er Loading Sheets in the Printer 2 Select Setup icon on HOME screen 2 3 Select Printer settings 3 4 Select LAN settings 4 5 Select Print details 5 6 Select Yes on displayed screen 6 7 Select Yes or No...

Page 509: ...P address is specified for the printer many and unspecified users on internet can access to the printer As a result you will face an increased risk of information leakage caused by an unauthorized acc...

Page 510: ...y to guess for a third party Do not tell a third party about the specified password casually Note A password is not specified for some printers at the time of purchase In this case specify the passwor...

Page 511: ...nect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not as signed If you specify the printer s IP address automatically enable DHCP...

Page 512: ...low There is a lot of noise from other devices Move the printer apart from other devices A link local address is assigned Perform printer setup again The security key specified for the wireless route...

Page 513: ...nted from multiple computers that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers con...

Page 514: ...account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the begi...

Page 515: ...t the other printer 9 Click Finish 9 The setup on the print server system is complete Next set up the client systems 6 On the client open Explorer and double click the icon of the printer to be shared...

Page 516: ...the Advanced tab and then restart the computer The bi directional communication function is disabled and the correct printer status may not be recognized If a client user opens the printer driver pro...

Page 517: ...in Personal Job Boxes Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Pas...

Page 518: ...Handling Print Jobs Deleting Print Jobs Priority Printing Printing Pending Jobs Printing Security Print Jobs 518...

Page 519: ...Panel 1 Select Jobs on HOME screen 1 2 Select Print job 2 3 In the list select the target job 3 Note Select Del selected to delete multiple jobs at one time 4 Select Delete 4 5 Confirm the message and...

Page 520: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Delete 5 6 Confirm the message and select Yes 6 520...

Page 521: ...Remote UI Note For the operation of the print job with the icon pending print job see Printing Pending Jobs For the operation of the print job with the icon security print job see Printing Security Pr...

Page 522: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Prioritize 5 522...

Page 523: ...per specified in the print job Loading Rolls in the Printer Loading Sheets in the Printer This operation is available using the operation panel or Remote UI Using Operation Panel Using Remote UI Note...

Page 524: ...Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select print job with icon on the left 4 5 Select Release 5 524...

Page 525: ...in the list such as List of print jobs Note The security print job remains saved as a normal pending job until you enter the PIN code using the operation panel or Remote UI In this case the printer pr...

Page 526: ...6 Select OK 6 PIN authentication successful is displayed and printing starts Note The security print job is deleted after printing 526...

Page 527: ...ob Boxes Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Pe...

Page 528: ...nfigure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by selecting Additional Settings in Printer Options of the printer properties dialog Print Per...

Page 529: ...for common job box Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and...

Page 530: ...f data to be saved specify how to name saved print jobs 5 To use the file name select Use file name Otherwise select Enter name and enter a name in Name 6 Select a personal job box in Job Box 6 Note S...

Page 531: ...UI Using Operation Panel 1 Select Jobs on HOME screen 1 2 Select Saved job 2 3 In the list select the target job box 3 Note If an administrator password is set enter the password 4 Select Job list 4 5...

Page 532: ...UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note If an administrator password is set enter the password 5 In the list select the target job 5 6 Select P...

Page 533: ...3 In the list select the target job box 3 Note If an administrator password is set enter the password 4 Select Job list 4 5 In the list select the target job 5 6 Select Delete 6 7 Confirm the message...

Page 534: ...6 Select Edit 6 7 Select Delete 7 8 Select Yes 8 534...

Page 535: ...s from being deleted move them from common job box to personal job boxes Using Printer Hard Disk 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list...

Page 536: ...g Printing Data Specifying Output Method Perform settings for printing or saving print job 1 Select Setup on HOME screen 1 2 Select Printer settings 2 3 Select Hard disk settings 3 Enter administrator...

Page 537: ...1 Select Setup on HOME screen 1 2 Select Printer settings 2 3 Select Hard disk settings 3 Enter administrator password if it is enabled 4 Select Save first and print 4 5 Select ON 5 537...

Page 538: ...u have selected Print in Output Method in the printer driver are deleted from common job box after printing Use this function when printing highly confidential documents Important The administrator pa...

Page 539: ...lt no passwords are set for personal job boxes A password cannot be set for common job box Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords the...

Page 540: ...n names to personal job boxes 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal...

Page 541: ...sk saved jobs can be printed by job box as follows 1 Select Jobs on HOME screen 1 2 Select Saved job 2 3 In the list select the target job box 3 Note Enter the password if the personal job box has it...

Page 542: ...llows 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal job box has it 5 In the...

Page 543: ...on job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Ope...

Page 544: ...on panel or Remote UI Using Operation Panel 1 Select Information on HOME screen 1 2 Select Hard disk information 2 The free hard disk space job box free space appears Using Remote UI 1 Start up Remote...

Page 545: ...ten Lines and Colors Manual Adjustment to Straighten Lines and Colors Automatically Adjusting Different Colored Horizontal Streaks Manually Adjusting Different Colored Horizontal Streaks Fine Tuning P...

Page 546: ...rvals Auto maintenance settings Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets 1 sheet of unused paper of at least A4 Letter size 1 Load paper 1 Loa...

Page 547: ...If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print Head 547...

Page 548: ...ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 4 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep Clean...

Page 549: ...ct Print Head Cleaning 3 4 Select Cleaning Deep Cleaning or System Cleaning 4 5 Select ink group to be cleaned 5 All colors Pattern 1 MBK BK Pattern 2 Y M C A confirmation message appears 6 Select Yes...

Page 550: ...release lever during printing or maintenance operations will cause the printer to stop Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets 1 sheet of un...

Page 551: ...op cover 7 A test pattern is printed for adjustment Important Do not touch the linear scale A or carriage shaft B Touching these may cause malfunction 8 Examine the test pattern for adjustment Determi...

Page 552: ...number and the square D of the two sets of lines that are least misaligned In this case select 1 9 Open top cover and move angle adjustment lever to match number or square of 9 straightest set of lin...

Page 553: ...igned lines or color unevenness is not solved after adjustment execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position When finished execu...

Page 554: ...depending on the type of paper used for adjustment use the same type of paper as you will use for printing This function is not available for paper with high transparency When using cut sheets do not...

Page 555: ...ed on the printer Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Select Setup on HOME screen 2 3 Select Maintenance 3 4 Select Print Head Alignment 4 5 Select...

Page 556: ...ill use for printing When using cut sheets do not move the release lever until instructions guidance for removing the paper are displayed Moving the release lever during printing or maintenance operat...

Page 557: ...xamine adjustment test pattern D 1 and select the number with straight lines 9 A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decid...

Page 558: ...ck the Set priority values Paper feed adjustment If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in...

Page 559: ...7 Select paper to adjust 7 A test pattern is printed for adjustment and adjustment is finished 559...

Page 560: ...fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Roll...

Page 561: ...example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Select number you decided 9 Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet f...

Page 562: ...tment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatically Adjusting Differen...

Page 563: ...Using Sheets One sheet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper 1 Loading Rolls in the Printer Loading Sheets in the Printer I...

Page 564: ...d you will measure a document already printed to determine the discrepancy 7 Select amount of discrepancy 7 If the scale is shorter than the actual size use a positive setting value If it is longer us...

Page 565: ...Troubleshooting Paper Abrasion and Blurry Images Changing the Print Head Height Adjusting Vacuum Strength 565...

Page 566: ...nt head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Select paper setting display area on HOM...

Page 567: ...Depending on the type of paper some setting values may not be available 567...

Page 568: ...suction against paper on the platen may improve results Important Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled 1 On the HOME screen...

Page 569: ...Color Management Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 569...

Page 570: ...ted You can also execute color calibration from Device Management Console See the following for details Device Management Console Guide Checking When to Execute Color Calibration You can use the progr...

Page 571: ...cute color calibration for paper other than Canon genuine paper you must create and register dedicated media information To register this media information use Media Configuration Tool See the followi...

Page 572: ...prevent the printer from making the correct adjustments Before color calibration ensure the printer is not exposed to direct sunlight or other strong sources of light If the printer is exposed to str...

Page 573: ...Select Roll paper or Manual 8 After the paper is confirmed and color calibration is executed the calibration adjustment value is set automatically Other Menu Items Enable disable adjustment values You...

Page 574: ...creen in the following situations When a new print head has been installed When a certain amount of printing has been executed after color calibration is executed When the data of color calibration ha...

Page 575: ...been performed New common calibration values are not overwritten for media types for which color calibration has already been performed The current calibration adjustment values take priority The com...

Page 576: ...dia type C categorized as unique calibration The calibration adjustment value of media type C is set Media types A B and D are all unchanged from their current calibration values Fourth Execute color...

Page 577: ...Performing Color Calibration 577...

Page 578: ...tter Blade Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check...

Page 579: ...Checking the Ink Tank Model Number Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity Replacing...

Page 580: ...UI 2 Select Ink model number 2 The type and number of inks displayed will vary depending on the printer you are using Checking Using Canon IJ Status Monitor Windows 1 Start up Canon IJ Status Monitor...

Page 581: ...The type and number of inks displayed will vary depending on the printer you are using Note For instructions on replacing the ink tanks see Replacing Ink Tanks 581...

Page 582: ...ill prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Print...

Page 583: ...ink tank Illustrations may differ slightly from your printer 1 Open ink tank cover 1 Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tank...

Page 584: ...stic bag and close the bag For TM 355 TM 350 TM 255 TM 250 TM 5355 TM 5350 TM 5255 TM 5250 For TM 340 TM 240 TM 5340 TM 5240 Note Dispose of the used ink tank in accordance with local regulations 4 Se...

Page 585: ...ct printing quality Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink hole...

Page 586: ...own and metal contacts in front 3 Important An ink tank cannot be loaded in the holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the hold...

Page 587: ...into the holder may damage the printer If an ink tank is installed facing the wrong direction the rotating part of the ink tank lock lever come out of place If this happens open the ink tank lock leve...

Page 588: ...g ink level When ink runs out will appear If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tas...

Page 589: ...589...

Page 590: ...during replacement The ink may stain clothing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print he...

Page 591: ...r on the touch screen It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head 5 Open top cover 5 6 If the print head locking cover and print head lock leve...

Page 592: ...ugh textured cloth or similar materials for cleaning so as not to scratch the surface 7 Pull down print head lock lever toward the front while holding its center C with your 7 fingertip 8 Grab grip D...

Page 593: ...thermore do not allow any dirt or debris to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 1...

Page 594: ...ve protective cap G Important Always carry the print head by holding its right and left grips Never touch nozzle I or metal contacts J This may damage the print head and affect printing quality Never...

Page 595: ...y cloth If you need to put a print head somewhere temporarily before installation do not set it down with the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may...

Page 596: ...15 While holding center part C of print head lock lever lower it toward back 15 16 Align angle adjustment lever with the red square position 16 17 Close top cover 17 596...

Page 597: ...being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the...

Page 598: ...zation immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid droppi...

Page 599: ...the maintenance cartridge 6 Open maintenance cartridge cover 6 7 Hold the used maintenance cartridge by the grip B with one hand and put your other 7 hand under the maintenance cartridge to hold it fi...

Page 600: ...tenance cartridge in supplied plastic bag and store on flat surface 8 9 Check the top and bottom of the maintenance cartridge place in the box and store the 9 box on a flat surface Important Always pu...

Page 601: ...nance cartridge level insert it all the way in 11 The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maint...

Page 602: ...tenance 2 3 Select Maintenance cartridge info 3 If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remain...

Page 603: ...ance 2 3 Select Replace cutter blade unit 3 A confirmation message appears 4 Select Yes 4 The carriage moves and after it stops moving instructions for the cutter blade replacement procedure appear on...

Page 604: ...r cause injury Additionally this may damage the printer Do not disassemble the cutter blade Touching the blade may cause injury Note Dispose of the used cutter blade in accordance with local regulatio...

Page 605: ...Important After the cutter blade is secured check that the cutter blade does not come off If the cutter blade comes off this may damage the printer 10 Select Done 10 11 Select Yes 11 605...

Page 606: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover 606...

Page 607: ...an the printer exterior and the power cord plug Warning Never use flammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the prin...

Page 608: ...er borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear...

Page 609: ...malfunction Note If the cleaning brush is dirty rinse it in water 7 Clean the inside of the top cover with a completely wrung out damp cloth 7 Wipe away any ink residue and paper dust debris from cutt...

Page 610: ...cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality Do not use tissue paper paper towels rough textured cloth or similar materials...

Page 611: ...611...

Page 612: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern 612...

Page 613: ...rocedure for print head cleaning is as follows Print Head Cleaning 1 Open the printer driver setup window 1 2 Click Print Head Cleaning on the Utility tab 2 When the Print Head Cleaning dialog box ope...

Page 614: ...er source 4 Select the paper source from the displayed dialog box 5 Print a nozzle check pattern 5 Make sure that the printer is on and click OK Printing of the nozzle check pattern begins Click OK wh...

Page 615: ...Related Topic Cleaning the Print Heads 615...

Page 616: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 616...

Page 617: ...ired varies depending on the amount remaining in the maintenance cartridge being used If you can move the printer in a level state using casters or something similar you do not need to execute Prepare...

Page 618: ...ch screen and preparation is disabled If the message appears select OK and contact your Canon dealer for assistance 8 Open ink tank cover to remove all ink tanks 8 Removing ink tank 9 Push all ink tan...

Page 619: ...in again reinstall the ink tanks and follow this procedure again 2 Tape down printer covers to secure them in the reverse order of tape removal during 2 installation 3 Remove the stand by reversing t...

Page 620: ...ion Moving the printer requires at least three people Be careful to avoid back strain and other injuries When moving the printer firmly grasp the carrying grips The printer may be unsteady if you hold...

Page 621: ...s a risk of injury or damage to the location site When moving the stand make sure that the basket does not graze the floor and that all four of the casters are unlocked before moving the stand Not doi...

Page 622: ...type of connection Installing the Printer Driver Windows Installing the Printer Driver macOS Important When the printer is connected to a network via TCP IP the printer s IP address may be changed if...

Page 623: ...If an administrator password is set enter the password 4 Select Install update 4 5 Select Yes 5 6 Check message and select Start update 6 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Se...

Page 624: ...urs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing the trailing edge mar...

Page 625: ...ll paper the printed surface becomes scratched Dent in the Tip of Paper colors are inaccurate Line Others General FAQ The printer does not respond even if print jobs are sent Printing stops and an err...

Page 626: ...en Performing Color Calibration Paper is not Fed or Ejected Properly Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper Paper Feed Slot Roll paper cannot be inserted into the Paper Fee...

Page 627: ...ng is misaligned Lines or images are missing in printed HP GL 2 jobs Lines are printed too thick or thin in HP GL 2 print jobs HP GL 2 jobs are printed in monochrome or color Printed colors of lines a...

Page 628: ...ble disable Wi Fi or Enable disable Wireless Direct on the touch screen menu to Enable Note The printer cannot use a wired LAN connection simultaneously with a Wi Fi or wireless direct connection Chec...

Page 629: ...d not able to be advanced Check 1 Is the loaded roll paper touching printer parts etc If the loaded roll paper is touching printer parts load the roll paper again Removing the Roll from the Printer Ch...

Page 630: ...not installed correctly uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD...

Page 631: ...d then select Windows Tools from All Apps 1 2 Select Control Panel 2 3 Under Programs select Programs and Features select Wi Fi Connection Assistant 3 from the list of programs and then click Uninstal...

Page 632: ...llow the steps below to remove the Wi Fi Connection Assistant 1 Select Applications from Go menu of Finder double click Canon Utilities Wi Fi 1 Connection Assistant and then drag Canon Wi Fi Connectio...

Page 633: ...aper is dirty Immediately after borderless printing the trailing edge margin is soiled during regular printing Printed colors are inaccurate Documents are printed in monochrome Line thickness is not u...

Page 634: ...To show warnings based on nozzle check results set Nozzle check error display in the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Auto main...

Page 635: ...rint target and change the setting to Photo This is only available when the printer driver s Media Type is set to Auto Use Printer Settings Print settings Check 7 Is the printer driver Print Quality s...

Page 636: ...g is set to Enable Auto maintenance settings Check 2 Does the paper loaded on the printer match the media type selected in the printer driver When printing with the media type specified in the printer...

Page 637: ...to Auto Use Printer Settings Print settings Check 6 Low Print Quality setting causing lines in the printing Follow the steps below to set Print Quality to the highest quality setting and then print W...

Page 638: ...Printing with Easy Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the p...

Page 639: ...higher Print Quality setting Changing the Print Quality and Correcting Image Data Windows Changing the Print Quality and Correcting Image Data macOS Check 7 Are the Print Head nozzles clogged Check fo...

Page 640: ...d uneven colors we recommend drying each sheet separately Check 12 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge If the Ink drying target area for Paus...

Page 641: ...ay resolve the problem Changing the Print Head Height Check 3 Does the paper loaded on the printer match the media type selected in the printer driver When printing with the media type specified in th...

Page 642: ...the media loaded the same as the media type selected on the touch screen Set the correct media type on the touch screen Changing the Type of Paper Check 5 Are the Print Head nozzles clogged Perform pr...

Page 643: ...Setup Windows Printing with Easy Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to...

Page 644: ...curl at the front edge or is it buckled Set Cutting mode in the touch screen menu to User cut and set leading edge detection to Do not detect To keep track of the amount of roll paper remaining set Ma...

Page 645: ...Paper Settings List Roll Paper 645...

Page 646: ...d on the printer match the media type selected in the printer driver The platen may become dirty if the loaded paper does not match the settings We recommend that you clean the platen before printing...

Page 647: ...dust reduction is set to ON If cutting dust reduction is not required set Cut dust reduction to OFF Reducing Dust from Cutting Rolls Check 7 Is the Print head height set too low in the touch screen me...

Page 648: ...Purpose For the Advanced Settings Select Image in Print Priority Printing Using Detailed Setting Mode Check 11 If you are using rolls are you using the recommended paper and recommended environment U...

Page 649: ...ng Time Note When printing on paper that takes longer to dry the paper may curl during printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink dryin...

Page 650: ...reen match the actual paper type loaded The platen may become dirty if the loaded paper does not match the settings We recommend that you clean the platen before printing again Cleaning Inside the Top...

Page 651: ...Paper Settings List Roll Paper 651...

Page 652: ...top cover and clean the platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the pl...

Page 653: ...printer driver The platen may become dirty if the loaded paper does not match the settings We recommend that you clean the platen before printing again Cleaning Inside the Top Cover When printing wit...

Page 654: ...Check 9 Dirt may be removed by letting a blank sheet of paper pass through Perform a paper feed from the touch screen Feeding Roll Paper Manually 654...

Page 655: ...printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed Use Pause between pages on the touch screen to change the...

Page 656: ...n the touch screen menu select Printer settings Print settings Default print settings Print quality settings Print target and change the setting to Photo This is only available when the printer driver...

Page 657: ...g color Execute color calibration Performing Color Calibration Check 8 Color varies even between printers of the same model due to differences in firmware and printer driver versions settings or envir...

Page 658: ...or in Color Mode and try printing again Main Tab Description Windows Check 2 Is Color Mode set to Monochrome selected in the macOS printer driver Set Color Mode to Color in the printer driver Quality...

Page 659: ...Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information s...

Page 660: ...n in the 32 bit Windows printer driver Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source application and follow these steps to print...

Page 661: ...ype in the printer Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer specify the media type in the printer driver Printing with Easy Se...

Page 662: ...nvironment Paper Settings List Roll Paper Check 9 Colors in printed images may be uneven if the Print Quality setting is too low If using Windows select Advanced Settings from the Main tab of the prin...

Page 663: ...Setup macOS Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information se...

Page 664: ...r Paper feed adjustment in the touch screen menu set to Prioritize print quality Set priority for Paper feed adjustment to Prioritize length accuracy and then carry out Adjust feed length Maintenance...

Page 665: ...oll holder Loading Rolls in the Printer Check 2 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable to load the paper Advanced Paper settings Check 3 Is Skew...

Page 666: ...margin will be added to increase the length of the printed document to the minimum cut length Paper Settings List Roll Paper Check 2 Is leading edge detection set to Do not detect Do not detect may ha...

Page 667: ...hat has the same width as the actual page size Printing Full Size without Margins Windows Printing Full Size without Margins macOS Check 3 Does the source file have margins Check that the printing ima...

Page 668: ...loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tension printing to High in the touch screen menu Advanced Paper settings Note Carrying out Adjust...

Page 669: ...o may leave a dent on the tip of paper and it remains when you print on the paper the next time When printing quality is most important we recommend cutting the paper tip before printing On the HOME s...

Page 670: ...Cannot Configure Network Settings Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Failed to connect to the wireless router Appears Taking Time to Setup Process Windows 670...

Page 671: ...tems below only if you cannot proceed beyond the Printer Connection screen Check 2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lo...

Page 672: ...3 Restart computer 3 4 Make sure you have no application software running 4 5 Refer to Setup Guide for setup 5 672...

Page 673: ...ng s settings If MAC address filtering is enabled on the wireless router change the settings to accept the printer s MAC address The MAC address of the printer can be viewed from Printer information S...

Page 674: ...s the wireless router turned on If it is already turned on turn it off and then turn it back on Do not proceed to the next screen of this guide until the power is turned on The connection to the wirel...

Page 675: ...Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while Th...

Page 676: ...on Network Cannot Connect Printer to Network Cannot Find Printer During Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Searching Printer by IP Address or Host Na...

Page 677: ...Link indicator is lit The left and right indicators are lit if the printer is connected via 1000Base T The left indicator is green if the printer is connected via 100Base TX and the right indicator is...

Page 678: ...if the router modem is turned on and then check if the printer is turned on 1 Check if network devices such as router are turned on 1 If network devices are not turned on turn on the power If the net...

Page 679: ...characters at the end of network name SSID Once you complete checking the wireless router configure the network settings for your computer For the procedures refer to the instruction manual supplied w...

Page 680: ...e printer in a location where there is no obstacle For details see the instruction manual supplied with the wireless router or contact the manufacturer Step 2 Solve the Problem Using Wi Fi Connection...

Page 681: ...configure the network settings of your computer For the procedures refer to the instruction manual supplied with the computer or contact the manufacturer Once you complete setting up the router and y...

Page 682: ...If you can connect to the network try to set up from the beginning 682...

Page 683: ...omputer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Note Wi Fi Connection Assistant allows you to diagnose...

Page 684: ...puter over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless...

Page 685: ...k 10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perfor...

Page 686: ...k 2 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to...

Page 687: ...or host name 1 You can check the IP address or host name set for the printer by displaying it on the touch screen LAN settings Note If you use the printer in an office ask the network administrator 2...

Page 688: ...reen select the Network icon 1 Depending on the current LAN status the icon displayed on the button may differ Home Screen Menu Composition If you specify the administrator password enter the password...

Page 689: ...appears If a firewall message appears warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP add...

Page 690: ...Cannot Print over Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Cannot Print Using AirPrint 690...

Page 691: ...details refer to Performing Changing Network Settings Performing Network Settings in Wi Fi Connection Assistant Guide Wi Fi Connection Assistant Guide Check 2 Are the printer s TCP IP network settings...

Page 692: ...nter on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For i...

Page 693: ...hether the issue is resolved Check 2 Make sure printer is registered to your computer Check 3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing ov...

Page 694: ...Network Connection Problems Network Settings and Common Problems Cannot Connect to the Printer 694...

Page 695: ...ing Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP...

Page 696: ...ssary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufac...

Page 697: ...mmunication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the s...

Page 698: ...Check 1 Check the power status of printer and other devices smartphone or tablet Turn on the printer or devices If the power is already turned on turn it off and on again Check 2 Is the icon displayed...

Page 699: ...ke sure the LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to th...

Page 700: ...Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or contact its...

Page 701: ...check the maintenance cartridge are not cleared The Data lamp on the Operation Panel does not light up If the Printer Makes a Strange Sound Printed pages are not collected cleanly in the basket Warni...

Page 702: ...rn On Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker...

Page 703: ...k the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the M...

Page 704: ...inter driver select the printer from the list of Printer and try printing again Check 2 Is the print job paused In Windows restart the print job as follows 1 Select the target printer in Devices and P...

Page 705: ...roll holder in the printer 3 Check 2 Operating noise may be heard from the printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard f...

Page 706: ...mately 1 minute 30 seconds Ink is also agitated automatically at the following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the prin...

Page 707: ...eanly in the basket Check Is the basket in the right position for the media size The optimal basket position depends on factors such as media size or orientation Make sure the basket is used properly...

Page 708: ...ning message is displayed when creating a color calibration target An error was seen in the print result when printing on a calibrated sheet An example of a warning message Please check the following...

Page 709: ...move a Jammed Sheet Remove Jammed Paper Paper Feed Slot Roll paper cannot be inserted into the Paper Feed Slot Cannot load sheets Roll Paper Remains Lacks under Quantity Management The printer ejects...

Page 710: ...off 2 Positioning your hands as shown open roll paper cover 2 3 Cut loaded roll paper with regular scissors or the like 3 Before cutting loose the roll paper and lift it up Caution When cutting paper...

Page 711: ...5 Push release lever back 5 6 Remove jammed paper 6 If paper is jammed inside the top cover 1 Open top cover 1 2 Move carriage to the left or right side away from the jammed paper 2 711...

Page 712: ...e print head Do not touch the linear scale A or carriage shaft B Touching these may cause the printer to malfunction 3 Remove any jammed paper inside top cover 3 After removing the paper make sure the...

Page 713: ...d slot After removing the paper make sure there are no other scraps of paper in the printer If the paper is jammed by the ejection guide Remove the jammed paper from the output tray After removing the...

Page 714: ...Important Changing the release lever position while printing is in progress causes paper jam misaligned lines or wrong colors Be careful not to touch the release lever while printing in progress 714...

Page 715: ...ps below to remove it 1 Turn off printer 1 Turning the printer off 2 Push release lever back 2 3 Remove jammed paper 3 If paper is jammed inside the top cover 1 Open top cover 1 2 Move carriage to the...

Page 716: ...nt head 3 Remove any jammed paper inside top cover 3 After removing the paper make sure there are no other scraps of paper in the printer 4 Close top cover 4 Important Do not touch the linear scale A...

Page 717: ...paper feed slot After removing the paper make sure there are no other scraps of paper in the printer If the paper is jammed by the ejection guide Remove the jammed paper from the output tray After rem...

Page 718: ...lever forward 4 Important Changing the release lever position while printing is in progress causes paper jam misaligned lines or wrong colors Be careful not to touch the release lever while printing i...

Page 719: ...w these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper 1 Turn off printer 1 Turning the printer off 2 Push release lever back 2 3 Positioning your h...

Page 720: ...of paper feed slot 4 Push scrap out toward platen 5 Remove scrap when it is pushed out onto platen 5 6 If any scraps remain inside paper feed slot repeat steps 4 and 5 6 7 Holding it at the positions...

Page 721: ...Important Changing the release lever position while printing is in progress causes paper jam misaligned lines or wrong colors Be careful not to touch the release lever while printing in progress 721...

Page 722: ...ll is not displayed select Replace roll paper or Load roll paper and then load the roll paper Loading Rolls in the Printer Important You cannot load a roll paper and sheets on the printer at the same...

Page 723: ...eck the paper information on the HOME screen If Roll is displayed select Load cut sheet and then load the sheet Loading Sheets in the Printer Important You cannot load a roll paper and sheets on the p...

Page 724: ...Barcodes is selected for Manage remaining roll amount 1 Enter Roll paper length and tap OK 1 2 Select the timing of warning messages from Roll amount warning settings 2 If Auto estimate is selected f...

Page 725: ...Print a nozzle check pattern to check the Print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer C...

Page 726: ...inter recognize the loaded roll paper as a sheet In this case selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper Check the paper feed settings on the printer After r...

Page 727: ...ate the roll holder toward the back to rewind the roll 3 At this time ensure that both ends of the roll are rewound evenly 4 Holding it at the positions indicated close roll paper cover 4 5 Pull relea...

Page 728: ...6 Load roll 6 Ensure that you operate the touch screen before loading the roll Loading Rolls in the Printer 728...

Page 729: ...not cut Paper is not cut straight Cutter Blade Does Not Work While Cutting Is in Progress I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after...

Page 730: ...s Cutting mode in the touch screen menu set to Eject cut or User cut If Cutting mode is set to Eject cut select Cut paper on the touch screen to cut the paper If Cutting mode is set to User cut cut th...

Page 731: ...ut speed setting is correct If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selected currently If the paper edge cannot...

Page 732: ...Check 8 Is the edge of the cutter blade blunt Replace the cutter blade Replacing the Cutter Blade 732...

Page 733: ...Cutting mode in the touch screen menu and cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Check 3 Check the setti...

Page 734: ...g mode settings on the printer and then under Automatic cut set Automatic Cutting in the printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to f...

Page 735: ...o that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Specifying the...

Page 736: ...th high transparency cannot be detected I want to know the paper types that can be used in this printer Estimated paper type does not match the loaded paper type The paper type that I want to print is...

Page 737: ...Paper widths with high transparency cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 737...

Page 738: ...I want to know the paper types that can be used in this printer For information about paper that can be used with this printer refer to the paper information list Paper Information List 738...

Page 739: ...ually select the correct paper type Check 2 Is the paper you set genuine paper or recommended paper See Using Paper Other Than Genuine Paper and feed confirmed Paper Check 3 Is there any unevenness in...

Page 740: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 740...

Page 741: ...Ink related Problems Printer consumes a lot of ink Ink Level Detection Does this printer support sub ink tank system 741...

Page 742: ...System Cleaning after the printer has been transported if it has not been used for a long time or if there is a problem with the Print head Check 3 You have just finished initial installation when mo...

Page 743: ...tored for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can...

Page 744: ...ystem This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tan...

Page 745: ...About Print Settings How do I print without borders I want to easily create vertical or horizontal banners Can I perform duplex printing I want to perform enlargement printing 745...

Page 746: ...n roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Printing without Edges Based on the Scenarios Windows Printing wit...

Page 747: ...e in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Pr...

Page 748: ...sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Free Layout plus which prints two pages on one side folds the sheet back from the center and...

Page 749: ...orm enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Prin...

Page 750: ...jobs HP GL 2 jobs are printed in monochrome or color Printed colors of lines are inaccurate during HP GL 2 printing HP GL 2 jobs are printed 6 mm larger than specified HP GL 2 jobs are printed at max...

Page 751: ...plotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Detect image size Check 2 Check the Margin setting Adjust the...

Page 752: ...Has the printer received print data that includes HP RTL commands when Auto rotation is ON Set Auto rotation to OFF in the touch screen menu and print again Auto rotation Check 4 Make sure the plotte...

Page 753: ...change the Width setting of each pen in each palette Define palette Check 2 Check the Width correction setting Change the Width correction setting in the touch screen menu Width correction Check 3 Is...

Page 754: ...or Check Check the Color mode setting Check the Color mode setting in the touch screen menu Color mode However for optimal Print head performance the printer consumes trace amounts of color ink even w...

Page 755: ...rate during HP GL 2 printing Check Is Adjust faint lines set to ON Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results However lines in some colors may app...

Page 756: ...P GL 2 jobs are printed 6 mm larger than specified Check Check the page size of the HP GL 2 print job as created in the source application Set Oversize to Disable in the touch screen menu Oversize 756...

Page 757: ...is specified Check Check the page size of the HP GL 2 print job as created in the source application Set Detect image size to Command priority or Detected size in the touch screen menu Set Save paper...

Page 758: ...heck 1 Is the print data size large Large print jobs with a lot of data take longer to print Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolut...

Page 759: ...a HP GL 2 job the carriage stops moving Check 1 The printer is analyzing the print job Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution t...

Page 760: ...1 1051 1052 1054 1056 1057 1058 1061 1200 1201 1210 1213 1214 1300 1306 1317 1322 1323 1324 1401 1403 1408 1409 140A 140B 140C 140F 1468 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 157...

Page 761: ...4924 4925 4926 4927 4931 4932 4933 4934 4935 4937 4950 4952 4953 4954 4955 4956 5000 to 5ZZZ 5106 5200 5B10 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6920 6921 6930 700...

Page 762: ...oaded What to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading Sheets in the Printer Stopping p...

Page 763: ...pted to print on a roll but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls in the Printer Note To stop printing tap Cancel or Stop...

Page 764: ...mpted to print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading Sheets in the Printer Note To stop printing tap Cancel or Stop...

Page 765: ...during the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print and print on the touch screen Change the Paper Source in the printer driver or...

Page 766: ...Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new ro...

Page 767: ...g paper source for Replace paper What to Do Match the paper source for loading paper with the paper source setting for Replace paper For the roll paper select Roll paper and load it For the cut sheet...

Page 768: ...The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing...

Page 769: ...paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause pro...

Page 770: ...054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 770...

Page 771: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 771...

Page 772: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 772...

Page 773: ...ut What to Do Printing will continue Replace the roll paper in the printer with one that has enough paper for printing as soon as possible Removing the Roll from the Printer Loading Rolls in the Print...

Page 774: ...rint job 1 Tap Cancel to stop printing 2 Change the media type in the print job settings to the media type loaded in the printer and 2 then try again Loading Rolls in the Printer Loading Sheets in the...

Page 775: ...ad lock lever is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a m...

Page 776: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 776...

Page 777: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 777...

Page 778: ...1213 Cause Release lever is released What to Do Pull the release lever toward the front If the error occurs again turn off the printer and wait a while before restoring power 778...

Page 779: ...leased What to Do Turn off the power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn o...

Page 780: ...aper Remove a Jammed Sheet 2 Load the paper 2 Loading Rolls in the Printer Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the...

Page 781: ...ed What to Do Follow these steps to load and print on a roll 1 To remove the cut paper tap paper settings display area on Home screen 1 Removing Sheets 2 Load a new roll 2 Loading Rolls in the Printer...

Page 782: ...er roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls in the Printer Important If this message continues to appear even a...

Page 783: ...Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the pape...

Page 784: ...t to Do Tip back the release lever remove any paper and then reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns...

Page 785: ...o print again 1 Tap Remove paper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing the Roll...

Page 786: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 786...

Page 787: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 788: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 789: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 790: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 791: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 791...

Page 792: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 792...

Page 793: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 794: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 795: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace the print head with a new one Replacing the Print Head 795...

Page 796: ...ad What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replac...

Page 797: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 797...

Page 798: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 798...

Page 799: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 799...

Page 800: ...moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer se...

Page 801: ...int head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the err...

Page 802: ...el on the touch screen to stop printing 2 Clean the print head 2 Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To contin...

Page 803: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 803...

Page 804: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 804...

Page 805: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 805...

Page 806: ...ank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the in...

Page 807: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 807...

Page 808: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 808...

Page 809: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 809...

Page 810: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 810...

Page 811: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 811...

Page 812: ...se Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service ce...

Page 813: ...ease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or t...

Page 814: ...se it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or tro...

Page 815: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 815...

Page 816: ...d to disable the function for detecting the remaining ink level To disable this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function...

Page 817: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 817...

Page 818: ...Cannot fill sub ink tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing In...

Page 819: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 819...

Page 820: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 820...

Page 821: ...f the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affe...

Page 822: ...per of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and...

Page 823: ...r type What to Do Roll Tap Replace the paper and print on the touch screen or tip back the release lever and replace the paper with paper of the correct size Loading Rolls in the Printer To stop print...

Page 824: ...he print head has not been calibrated What to Do Print Head Alignment is recommended Automatic Adjustment to Straighten Lines and Colors Note This message will appear until Print Head Alignment is car...

Page 825: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 825...

Page 826: ...a media type suitable for Color calibration but there are no Color calibration results for that media type and the specified conditions have been met since the last time common calibration was carried...

Page 827: ...t is almost time to replace consumables for which service is required What to Do This can used for a little while until the message A part needs to be replaced appears Contact your Canon dealer for as...

Page 828: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 828...

Page 829: ...enance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maint...

Page 830: ...3300 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 830...

Page 831: ...3301 Cause Parameter specified in HP GL 2 command is not supported What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 831...

Page 832: ...3302 Cause Unsupported HP GL 2 command was used What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 832...

Page 833: ...3303 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 833...

Page 834: ...3304 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 834...

Page 835: ...ol and then recover the media information Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Sel...

Page 836: ...ncorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manuf...

Page 837: ...orrect print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software man...

Page 838: ...ause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufactur...

Page 839: ...ncorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manu...

Page 840: ...rect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software...

Page 841: ...int data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the sof...

Page 842: ...t data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the...

Page 843: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 843...

Page 844: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vert...

Page 845: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vert...

Page 846: ...ts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG...

Page 847: ...ge processing What to Do Print the image without rotating it To change image rotation when printing Setup Printer settings Print settings JPEG print settings Paper settings Rotate Note You may be able...

Page 848: ...3338 Cause Resolution of JPEG data and printer settings are mismatched What to Do Check the print results When the print results have problems print using a printer driver 848...

Page 849: ...se Print data contains illegal image processing table What to Do Check the print job image processing table If using printing software such as RIP Raster Image Processor contact the software manufactu...

Page 850: ...3342 Cause Incorrect resolution value What to Do Check the print settings If using printing software such as RIP Raster Image Processor contact the software manufacturer 850...

Page 851: ...3350 Cause Free space on the personal box on the printer hard disk is running low What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 851...

Page 852: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 852...

Page 853: ...printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting...

Page 854: ...or Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the sta...

Page 855: ...r Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the st...

Page 856: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail ser...

Page 857: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail ser...

Page 858: ...ss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the...

Page 859: ...iss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the...

Page 860: ...s the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of th...

Page 861: ...ss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the...

Page 862: ...he touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact th...

Page 863: ...n the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the m...

Page 864: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 864...

Page 865: ...he touch screen to dismiss the error Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configura...

Page 866: ...mmunicate with the monitoring service center What to Do Check the network connection and perform a communication test For details on changing the network configuration refer to the documentation for y...

Page 867: ...4111 Cause The media type specified is incompatible with this device What to Do Tap Stop to stop printing Check the media type settings and then try again 867...

Page 868: ...low to replace the printer paper with paper that can be printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper 1 Removing the Roll from the Printer 2 Repla...

Page 869: ...per position is not suitable for borderless printing What to Do Tap OK on the touch screen then reload the paper Insert the roll paper firmly until it is against the roll holder flange Loading Rolls i...

Page 870: ...Loading Rolls in the Printer Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper...

Page 871: ...r source is set to Roll Paper in your application 3 Check that banner printing is not set and then try again 3 See the media information list for media types compatible with borderless printing Paper...

Page 872: ...C06 2F9B EC06 2F9C EC0F 2F96 EC11 2F2A EC12 2F29 EC12 2F2B EC12 2F2C EC13 2F17 EC15 2E23 EC16 2021 EC16 2022 EC16 2027 EC16 202A EC16 2038 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F61 EC21 2F67 E...

Page 873: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 874: ...er hard disk is full What to Do Tap Stop to stop printing and then take the following action Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Del...

Page 875: ...hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will auto...

Page 876: ...of jobs have been saved in the box What to Do Take the actions below Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note T...

Page 877: ...then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service cent...

Page 878: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Ca...

Page 879: ...per and print then remove the roll paper 1 Removing the Roll from the Printer 2 Replace the paper with paper of the width set in the printer driver 2 Loading Rolls in the Printer Printing begins Print...

Page 880: ...Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and...

Page 881: ...e printed borderless 2 Loading Rolls in the Printer Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap R...

Page 882: ...s obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job which has not been printed yet Do you want to print thi...

Page 883: ...Contact your Canon dealer for assistance 883...

Page 884: ...h screen to dismiss the error 2 Load paper suitable for Color calibration 2 See the media information list for suitable paper Paper Information List Make sure the paper in the printer is the same as t...

Page 885: ...4925 Cause The performance of some internal printer sensors may be affected What to Do Tap OK on the touch screen to stop Color calibration Contact your Canon dealer for assistance 885...

Page 886: ...is not suitable for Color calibration What to Do Tap OK on the touch screen to stop Color calibration Load a paper size suitable for Color calibration and then repeat Color calibration Managing Color...

Page 887: ...ction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper suitable for Color calibration Make adju...

Page 888: ...sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to en...

Page 889: ...the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Au...

Page 890: ...ad Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the...

Page 891: ...ad Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the...

Page 892: ...ad Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the...

Page 893: ...ck the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Retry Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colo...

Page 894: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 894...

Page 895: ...4952 Cause Failed to connect to the wireless router What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 895...

Page 896: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 896...

Page 897: ...4954 Cause Failed to set up Wi Fi using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 897...

Page 898: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and Wi Fi are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or Wi Fi 898...

Page 899: ...ut they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other proces...

Page 900: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 901: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 902: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 903: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 904: ...o Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error cod...

Page 905: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 906: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 907: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 908: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 909: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 910: ...Cxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC...

Page 911: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 912: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 913: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 914: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 915: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 916: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 917: ...ower and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a...

Page 918: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 919: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 920: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 921: ...hat to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed erro...

Page 922: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 923: ...red What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed...

Page 924: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 925: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Det...

Page 926: ...Specifications Specifications Print Area 926...

Page 927: ...onnected Approx 2 2 W When power is off Approx 0 1 W 1 1 The printer uses a trace amount of power even when turned off To stop all power consumption turn off the printer and unplug the power cord Oper...

Page 928: ...ection Approx 1 6 W Standby all ports connected Approx 2 2 W When power is off Approx 0 1 W 1 1 The printer uses a trace amount of power even when turned off To stop all power consumption turn off the...

Page 929: ...rox 2 2 W When power is off Approx 0 1 W 1 1 The printer uses a trace amount of power even when turned off To stop all power consumption turn off the printer and unplug the power cord Operating enviro...

Page 930: ...perating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only when standing up the operation panel Approx 38 6 x 29 5 x 17 5 in 978...

Page 931: ...and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only when standing up the operation panel Appro...

Page 932: ...d ink tanks Approx 89 lb 40 kg Printer and Stand SD 24 without print head and ink tanks Approx 113 lb 51 kg Space for installation W x D x H Printer only Approx 54 3 x 53 1 x 41 1 in 1378 x 1348 x 104...

Page 933: ...255 TM 5355 TM 5255 USB flash drive LAN Wired LAN IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Wi Fi IEEE802 11n IEEE802 11g IEEE802 11b Network Specifications Communication protoc...

Page 934: ...Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Use the latest Service Pack available Free hard disk space 20 GB or more macOS Compatible Operating System Standard supplied printer driver ma...

Page 935: ...the printer supports see Ink Tanks Paper For details on the compatible media types see Paper Information List For details on the paper widths supported by the printer see Paper Sizes For details about...

Page 936: ...acOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized...

Page 937: ...rless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2...

Page 938: ...Appendix Safety Handling Precautions Online Manual Symbols Used in This Document Trademarks and Licenses 938...

Page 939: ...Safety Safety Precautions Regulatory Information WEEE 939...

Page 940: ...r emits smoke abnormal odors or abnormal noises If the power cord or any of the cables become hot corroded bent frayed or damaged Follow the items below as there is a risk of fire and electrical shock...

Page 941: ...of water and immediately seek medical attention If ink accidentally gets in your eyes immediately rinse with water and immediately seek medical attention If ink gets on your skin immediately clean it...

Page 942: ...tromagnetic fields whether equipment that generates such fields or places where such fields occur Power Supply Ensure that the area around the power outlet is kept clear at all times so you can easily...

Page 943: ...water immediately In case ink gets in contact with skin wash with soap and water immediately If irritation to eyes or skin persists obtain medical advice immediately Never touch the electrical contact...

Page 944: ...er is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Conne...

Page 945: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 945...

Page 946: ...or your household waste disposal service or visit www canon europe com sustainability approach Only for European Union and EEA Norway Iceland and Liechtenstein These symbols indicate that this product...

Page 947: ...ieses Produkts zu erhalten wenden Sie sich an Ihre Stadtverwaltung den ffentlich rechtlichen Entsorgungstr ger eine autorisierte Stelle f r die Entsorgung von Elektro und Elektronik Altger ten oder Ih...

Page 948: ...ngegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zi...

Page 949: ...Uni Europea i a l Espai Econ mic Europeu Noruega Isl ndia i Liechtenstein Aquests s mbols indican que aquest producte no s ha de llen ar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE...

Page 950: ...e della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Apenas para a U...

Page 951: ...t indsamlingssted f eks i overensstemmelse med en godkendt n til n procedure n r du indk ber et nyt tilsvarende produkt eller p et godkendt indsamlingssted for elektronikaffald samt for batterier og a...

Page 952: ...t godkjent program eller husholdningens renovasjonsselskap eller g til www canon europe com weee eller www canon europe com battery Vain Euroopan unionin sek ETA n Norja Islanti ja Liechtenstein aluee...

Page 953: ...rnice o bateri ch 2006 66 ES a nebo podle vnitrost tn ch pr vn ch prov d c ch p edpis k t mto sm rnic m nem b t tento v robek likvidov n s odpadem z dom cnost Je li v souladu s po adavky sm rnice o ba...

Page 954: ...htenstein Te symbole oznaczaj e produktu nie nale y wyrzuca razem z odpadami gospodarstwa domowego zgodnie z dyrektyw WEEE w sprawie zu ytego sprz tu elektrycznego i elektronicznego 2012 19 UE lub dyr...

Page 955: ...e Cd kaadmium Pb plii kontsentratsioonitase on k rgem kui patareisid ja akusid ning patarei ja akuj tmeid k sitlevas direktiivis s testatud piirm r Antud tootest tekkinud j tmed tuleb anda vastavasse...

Page 956: ...rinkimo punkt pavyzd iui mainais kai j s perkate nauj pana gamin arba speciali j surinkimo viet kurioje perdirbamos elektrin s ir elektronin s rangos atliekos bei naudotos baterijos ir akumuliatoriai...

Page 957: ...reun cu de eurile menajere n conformitate cu Directiva DEEE 2012 19 UE Directiva referitoare la baterii 2006 66 CE i sau legile dvs na ionale ce implementeaz aceste Directive Dac un simbol chimic este...

Page 958: ...elju bez naknade i obveze kupnje za krajnjeg korisnika Neodgovaraju e rukovanje ovom vrstom otpada mo e utjecati na okoli i ljudsko zdravlje zbog potencijalno opasnih supstanci koje se naj e e nalaze...

Page 959: ...vlasti komunalne slu be odobrenog plana recikla e ili servisa za odlaganje ku nog otpada ili posetite stranicu www canon europe com weee ili www canon europe com battery 959...

Page 960: ...Handling Precautions When Repairing Lending or Disposing of the Printer 960...

Page 961: ...he printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow...

Page 962: ...OS iOS iPadOS Safari Android Chrome OS Google Chrome In your browser set to allow cookies and enable JavaScript Enable TLS1 2 or higher Models used in illustrations and videos in this manual may diffe...

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