Canon imagePROGRAF iPF810, Service Manual, Page: 315 / 320

Chapter 8
8-9
Maintenance cartridge
problem.
Replace the maintenance
cartridge.
03841201-2817 Maintenance cartridge ID error Renew the maintenance cartridge.
Borderless printng not
possible. Check roll
position.
Online: Print
Load/Eject:
Change Paper
03861001-2405 Paper loaded at a position inaccessible for borderless
printing Check to see if a borderless printing spacer is installed.
Reload the paper.
Borderless printng not
possible. Check paper
size setting.
Online: Print
Load/Eject:
Change Paper
03861001-2406 Data unfit for borderless printing Check the paper size.
Change the paper size.
Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject:
Change Paper
03862000-2E09 Not enough roll media on remaining roll media
quantity detection Renew the supply of roll media.
Cannot cut paper.
Lift the release lever and
reload the paper. 03870001-2015 Cutting failure Cut paper manually.
Check the cutter.
Cannot adjust optic axis.
Press Online to clear the
error.
03863000-2824 Optical axis error Check the multi sensor.
Check the head management sensor.
This type of paper is not
compatible with HP-GL/
2.
Online: Print
Stop: Stop Printing
Load/Eject:
Change Paper
03061000-2E15 Non-support media of HP-GL/2 Exchange for the compatible paper to HP-GL/2 before
reprinting.
Mail box full.
Delete unwanted data on
your computer to resume
printing. Press Stop to
cancel printing. 031A1001-2905 The job store executed when the free hard disk space
left for Personal Boxes in the printer's hard disk is full. Delete unneeded jobs stored in Personal Boxes.
Mail box full.
Cannot save. Delete
unwanted data on your
computer to resume
printing.
Press Stop to cancel
printing. 031A1006-2906 The store executed when 32 jobs are stored in the
Personal Box. Delete unneeded jobs stored in Personal Boxes.
Hard disk error.
Press OK to reformat 031A1002-2908 Hard disk format error Press the [OK] button to start reformatting the hard disk.
When formatting is finished, the printer automatically
restarts.
File read error.
Turn off printer, wait a
while, and turn it on
again.
Invalid files will be
deleted.
031A1002-2909 Hard disk file error Restart the printer. Only the corrupted files will be
deleted, and the printer will restart.
Hardware error.
03800500-2F31
Turn off printer, wait,
then turn on again. 03800500-2F31 Non-discharge detection optical axis error Check the head management sensor.
Replace the head management sensor.
Replace the printhead.
Hardware error.
03130031-2F3C
Turn off printer, wait,
then turn on again. 03130031-2F3C LF pressure error Check the pinch roller and surrounding part.
Replace the pinch roller pressure drive unit.
Media Take-up error.
Check the paper.
Press Online to clear
error. 03890000-2920 Media take-up unit cannot take up the media Check to see if paper has not jammed.
Rewinding error.
Check for jam at
indicated position.
Press Online to clear
error. 03890000-2921 Media take-up take up the media continuously Check the media take-up paper detection sensor and
surrounding part.
Replace the media take-up paper detection sensor.
Hardware error.
03130031-2F3F
Turn off printer, wait,
then turn on again. 03130031-2F3F HP maintenance jet pump motor error Check the purge unit.
Display massage Code* Condition detected Action