The printer stops during a print job
The printer stops during a print job
An error message is shown on the Display Screen
An error message is shown on the Display Screen
Cause
Corrective Action
The last portion of roll paper was used during a print job, and paper could
not be advanced because the trailing edge is taped to the roll.
Remove the used roll and insert a new roll.
Removing the Roll from the Printer
Removing the Roll Holder from Rolls
The printer ejects blank, unprinted paper
The printer ejects blank, unprinted paper
Cause
Corrective Action
The leading edge of the roll paper was cut to
straighten it.
The leading edge of rolls may be cut to straighten it if
Trim Edge First
is set to a
value other than
Off
in the Control Panel menu.
Cutting the Leading Edge of Roll Paper Automatically
The Printhead nozzles are clogged.
Print a test pattern to check the nozzles and make sure the Printhead is in good
condition for printing.
A print job was received from an incompatible
printer driver.
Use the correct imagePROGRAF printer driver for the printer and try printing again.
The printer has received print data that in-
cludes HP RTL commands when
Auto Ro-
tate
is
On
in the Control Panel menu.
In the Control Panel, set
Auto Rotate
to
Off
and print again.
The printer is damaged.
Contact your Canon dealer for assistance.
iPF685
An error message is shown on the Display Screen
Troubleshooting
The printer stops during a print job
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