Canon imagePRESS Server G200 Configuration And Setup Download Page 25

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Access Configure from WebTools

Use Configure to set up the imagePRESS Server. Setup is required the first time the imagePRESS Server is turned on

or after system software is installed. You also use Configure to specify information about the network environment

and printing preferences for jobs that users send to the imagePRESS Server.

Open an Internet browser and type the IP address of the imagePRESS Server.

In WebTools, click the

Configure

tab.

Note:

If you receive a message about untrusted connections, you can ignore the message and proceed anyway.

Log on with Administrator privileges.

Configuration and Setup

Accessing the imagePRESS Server

Summary of Contents for imagePRESS Server G200

Page 1: ...Canon imagePRESS Server G200 Configuration and Setup ...

Page 2: ... 2017 Electronics For Imaging Inc The information in this publication is covered under Legal Notices for this product 45176462 11 December 2017 45176462 ...

Page 3: ...mmand WorkStation and WebTools 16 Fiery Impose and Fiery Compose requirements 16 Mobile device requirements 16 Tested applications 17 Integrating the imagePRESS Server into your network 19 Hardware description 19 Steps to integrate the imagePRESS Server into your network 20 Powering the imagePRESS Server on or off 21 Power on the imagePRESS Server 22 Restart or reboot from Command WorkStation 22 S...

Page 4: ...b Log 34 Date and Time 35 Change Password 35 Network setup options 36 Port 36 Protocol 37 Services 46 Printer setup options 54 General Setup 54 USB 55 Print Form Setup 55 Dept ID Management 57 PDL setup options 58 PS Setup Options 59 PCL Setup Options 60 VDP Setup Options 61 Native Document Setup Options 61 Configuring the imagePRESS Server for your network and print environment 62 Networking with...

Page 5: ...ect Mobile Printing considerations 70 Configuring print job processing settings 71 PS settings 71 Allow Courier substitution 71 Print to PS error 71 Default paper sizes 71 Convert paper sizes 71 Scale to fit 72 Resolution 72 Cover page 72 Print master 72 Cache PDF and PS objects 72 PCL settings 72 Default orientation 73 Form length 73 Font size pt 73 Font pitch char in 73 Symbol set 73 Font source...

Page 6: ...ver performance 81 Backing up and restoring the imagePRESS Server 82 Recommended back up actions 82 Back up requirements 83 Recommendations to protect data 83 Data that cannot be guaranteed 84 Backing up and restoring the imagePRESS Server system image 84 Backing up and restoring the imagePRESS Server configuration settings 88 Reset the configuration settings to factory defaults from the printer c...

Page 7: ...Cannot connect to the imagePRESS Server with Command WorkStation or utilities 97 Configuration and Setup Contents 7 ...

Page 8: ...Configuration and Setup Contents 8 ...

Page 9: ...RESS Server in illustrations and examples Command WorkStation Fiery Command WorkStation Printer Canon imagePRESS C850 C750 C650 C65 imagePRESS Server Canon imagePRESS Server G200 Mac OS All supported Mac operating systems For a complete list see System Requirements in Configuration and Setup Windows All supported Windows operating systems For a complete list see System Requirements in Configuratio...

Page 10: ... or using flammable items near these machines could cause the items to catch fire or explode Warning Never set any liquid on or near the imagePRESS Server or the printer Spilling liquids into either machine could result in electric shock and damage the machine If liquid is spilled on or underneath either machine or any object falls into either machine disconnect the corresponding power cable immed...

Page 11: ...estrict airflow Leave clearance around all vents and ensure that nothing falls into the vents Caution Do not make mechanical modifications to the system The safety and regulatory compliance of modified equipment cannot be guaranteed Configuration and Setup Introduction 11 ...

Page 12: ...ed Pair STP cable Straight through cable patch cable Network requirements When the imagePRESS Server is connected to a network it behaves as a networked printer Connecting to a live network allows the imagePRESS Server to query the network for zones servers and server based queues Supported network protocols The imagePRESS Server is compatible with multiple network protocols Client computers that ...

Page 13: ...leTalk supported for font downloads only Enabling this setting allows Mac client computers to use AppleTalk to download fonts to the imagePRESS Server Internet Protocol IP requirements The imagePRESS Server requires the following Unique IP address IPv4 or IPv6 Subnet mask Gateway address You can enter these items manually or use DHCP protocol to assign them dynamically Make sure the imagePRESS Ser...

Page 14: ...erating systems and system specifications Supported operating systems for Windows client computers The imagePRESS Server utility applications and printer drivers are supported for the following Windows operating systems on client computers Note Support for Windows versions is based upon the latest service pack Both 32 and 64 bit versions are supported unless otherwise noted Windows 7 Home Premium ...

Page 15: ...c client computers The imagePRESS Server utility applications and printer drivers are supported for the following Mac operating systems Note Support for Mac OS versions requires Intel based Mac computers Mac OS X v10 9 Mac OS X v10 10 Mac OS X v10 11 macOS Sierra 10 12 macOS High Sierra 10 13 System requirements for Mac client computers The following table lists the system specifications required ...

Page 16: ...tes to Internet Explorer Because support cannot be guaranteed for all versions use the specified version for best results On Mac OS some versions of Firefox may not allow you to enter passwords into Configure If this occurs use Safari instead Memory required for Command WorkStation only 1GB or more Hard disk space required for Command WorkStation only 16GB Display 1024 x 768 screen resolution Grap...

Page 17: ...ed with widely used third party applications to verify that they are compatible with imagePRESS Server However please note that only limited print testing is performed The following applications are tested Printing Application On Windows On Mac OS Notes Adobe Acrobat 9 10 11 9 10 11 Adobe CS CS5 5 CS6 Creative Cloud CS5 5 CS6 Creative Cloud Adobe CS includes Photoshop Illustrator and InDesign Adob...

Page 18: ...Scanning Application On Windows On Mac Notes Adobe Acrobat 9 10 9 10 Adobe Photoshop CS5 5 CS6 CS5 5 Supported on 32 bit only OmniPage Pro 17 18 Configuration and Setup Requirements 18 ...

Page 19: ... cables are connected Hardware description Important When the imagePRESS Server is in use do not connect or disconnect the network cable connected to the printer or disable the network functions Figure 1 imagePRESS Server front panel Callout Refers to 1 Service switches for service use only 2 LEDs 2 digit soft progress display Configuration and Setup Integrating the imagePRESS Server into your net...

Page 20: ...essed pinched or bent at a sharp angle Damaged cables can result in electric shock to personnel in addition to faulty operation of the equipment Caution Use caution and correct ergonomic procedures if it is necessary to lift or move the imagePRESS Server or connected equipment Important If you are concerned about the possibility of information being extracted from the imagePRESS Server Ethernet po...

Page 21: ...ally reboots to identify the printer model During this process the Fiery logo on the printer control panel briefly disappears and reappears 5 Plan the levels of user access and set up the required accounts 6 Review the server and network settings and customize as required for compatibility with your network and printing environment Note If the local workflow or network environment changes after th...

Page 22: ...sure that the imagePRESS Server power cable is connected to power as it was configured by the service technician 3 Make sure the imagePRESS Server power switch is in the ON position 4 Press the imagePRESS Server power button once The power supply automatically senses the correct voltage Allow startup to proceed without interruption 5 Wait for the imagePRESS Server to power on and reach Idle Restar...

Page 23: ...oceed 2 On the printer control panel press the Main Menu button 3 If the Fiery logo is not displayed press Show All 4 Press the Fiery logo and then press Tools 5 Press Restart Server 6 Select one of the following Reboot Server Completely restarts the imagePRESS Server both the imagePRESS Server system software and the operating system software on the imagePRESS Server Restart Server Restarts the i...

Page 24: ...nfigure change current imagePRESS Server setup options WebTools WebTools consists of several utilities that allow you to manage your imagePRESS Server from the Internet or your company intranet From WebTools you can access Home provides current information about the jobs processing and printing on the imagePRESS Server Home also allows you to download software updates manage installed Fiery option...

Page 25: ...tion about the network environment and printing preferences for jobs that users send to the imagePRESS Server 1 Open an Internet browser and type the IP address of the imagePRESS Server 2 In WebTools click the Configure tab Note If you receive a message about untrusted connections you can ignore the message and proceed anyway 3 Log on with Administrator privileges Configuration and Setup Accessing...

Page 26: ...rted Internet browser Command WorkStation When to review the configuration settings We recommend reviewing the imagePRESS Server settings in the following situations After initial setup with the Fiery Setup Wizard If the imagePRESS Server system software is installed or re installed If the network or print environment changes Viewing and modifying the configuration settings You can view and modify...

Page 27: ...iguration page on page 28 For a description of all the configuration settings see Configure Help Access Configure from Command WorkStation 1 Log into Command WorkStation as Administrator 2 Access Configure through either of the following methods Select Server Configure In Device Center select General Info click Configure in the lower right corner 3 If the Fiery Setup dialog box displays click Conf...

Page 28: ... imagePRESS Server for quick reference Users need the information on this page such as the current printer default settings You can print the Configuration page the following ways In Command WorkStation click Server Print Server Configuration On the printer control panel press the Main Menu button Press Show All if needed Press the Fiery logo then press Info Print Pages Configuration Configuration...

Page 29: ...up feature on the printer control panel with the Prohibit Use of Weak Encryption setting turned ON at the printer you need to register a CA Certificate for imagePRESS Server from the remote user interface For more information see the documentation that accompanies the printer imagePRESS Server tabs You can access imagePRESS Server functions from the printer control panel For information about how ...

Page 30: ... Page and PCL Font List Configuration Job Log Administrator credential may be required depending on server setting E mail Log if E mail Service is enabled FTP Log Tools The Tools tab allows the user to run some system maintenance tools including Setup requires Administrator privilege Use to change setup options Tray Alignment requires Administrator or Operator privilege Use to adjust the placement...

Page 31: ...on 3 If the Fiery logo is not displayed press Show All 4 Press the Fiery logo The imagePRESS Server tabs appear 5 Confirm that the imagePRESS Server is still Idle 6 Press Tools 7 To access the configuration options press Setup 8 If prompted log on with Administrator privileges Enter the password scroll down and click Login The default Administrator password is Fiery 1 case sensitive Note The Admin...

Page 32: ...l panel and in Command WorkStation This is important if the names include accented or composite characters such as é or æ For mixed platform networks select the setting that gives the best overall representation of the special characters you use Note Some characters may not display correctly if Macintosh is selected To avoid this use 1 byte characters for job and user names Enable Hot Folders Enab...

Page 33: ...ints the start page automatically every time the imagePRESS Server reboots The start page displays information about the imagePRESS Server including the name current date and time amount of memory network protocols and print connections Note If scheduled system updates are enabled the system automatically reboots and may print multiple Start Pages if the Print Start Page option is enabled at that ...

Page 34: ...selected When a job is suspended other jobs continue to process and print Mismatch Timeout min Specifies how many minutes the imagePRESS Server waits before responding to a mismatch Note This option is only available when Enable Suspend On Mismatch on page 34 is selected The imagePRESS Server responds based on the Mismatch Action setting Cancel Processing Upon Mismatch Cancels processing when a jo...

Page 35: ...cally on page 35 is selected Select Time Server Select a time server If you select a time server with this option Enter Time Server on page 35 automatically updates to match Note This option is only available when Set time automatically on page 35 is selected Polling Interval Select the interval at which the imagePRESS Server performs time synchronization with an NTP or SNTP server Note This optio...

Page 36: ...the Port group Ethernet Ethernet Speed Choose the appropriate speed of the network You can allow the imagePRESS Server to detect automatically the speed in any of these cases The network speed is unknown The network environment is mixed The network uses 1 Gbps 802 1x The imagePRESS Server can seek authentication from an 802 1x authentication server such as a RADIUS server often through an intermed...

Page 37: ...II code characters only ASCII code characters are guaranteed for authentication Validate Server Certificate Select this option if you set Select EAP Type to PEAP MSCHAPv2 and want the imagePRESS Server to use a trusted root certificate when communicating with the authentication server If you want the imagePRESS Server to validate the server certificate place the certificate in the list of trusted ...

Page 38: ... TCP IP on your network Note This option is available when Get IP address automatically is not selected Get DNS address automatically Select this option if you have a DNS server connected to your network and if you want to allow the imagePRESS Server to resolve a name to an IP address Primary DNS Enter the IP address of the primary DNS server Note This option is available when Get DNS address auto...

Page 39: ...ame Note After selecting the DNS Setup options and WINS name server settings wait until the printer stops processing jobs and then turn off and on the printer for the settings to take effect IPv6 Enable IPv6 Enables the imagePRESS Server to retrieve an IPv6 address from the network If Enable IPv6 is selected A link local address is created The corresponding router needs to exist on the network to ...

Page 40: ... allow all the selected ports in the list to receive inbound traffic select the checkbox at the top of the ports list To cause all the listed ports to block inbound traffic from the network deselect the checkbox at the top In either case the ports can still send traffic If the checkbox at the top is selected you can then allow or block inbound traffic to the ports individually by selecting or dese...

Page 41: ...able Other Ports Select to allow additional ports to be added Setup Other Ports You can add redirect or delete specified ports or a specified range of ports Note The ability to add or modify ports is only available through the printer control panel under Network IP Port Setup Setup Other Ports It is not available through Configure Note Do not specify the same port or the same port range more than ...

Page 42: ...ble allow inbound traffic from the network All ports not listed in this table block inbound traffic by default Port number Protocol Notes 20 21 FTP Inbound traffic can be allowed or blocked for these ports as a group Example FTP printing 25 SMTP server Inbound traffic can be allowed or blocked for this port on an individual basis Example Email 80 HTTP Inbound traffic can be allowed or blocked for ...

Page 43: ...sis Example Bonjour 5900 VNC Inbound traffic can be allowed or blocked for this port on an individual basis 6310 Direct Mobile Printing Inbound traffic can be allowed or blocked for this port on an individual basis 8000 RUI Inbound traffic can be allowed or blocked for this port on an individual basis 8010 Fiery utilities Inbound traffic can be allowed or blocked only by allowing or blocking traff...

Page 44: ... blocked only by allowing or blocking traffic for all EFI ports in this table 18082 EFI utilities and other functions When port blocking is enabled this port is blocked 18443 Canon utilities Inbound traffic can be allowed or blocked only by allowing or blocking traffic for all Canon ports in this table 20317 Canon utilities Inbound traffic can be allowed or blocked only by allowing or blocking tra...

Page 45: ...IP addresses You can control access to the imagePRESS Server by specifying an IP address or a range of IP addresses that the imagePRESS Server permits or rejects This prevents unlimited access to the imagePRESS Server over your network and ensures network security in your environment Specify an end IP address that is larger than the start IP address You may create up to 6 filters ranges of IP addr...

Page 46: ...file and printer sharing protocol built into Windows Enable SMB Enabling SMB allows the imagePRESS Server to be listed on the network so that Windows clients can print to a particular print connection Hold Print or Direct on the imagePRESS Server without other networking software For information about setting up a Windows computer for Windows printing see Printing and the documentation that accomp...

Page 47: ...er supports FTP printing for Windows Mac OS UNIX Linux and other operating systems that support the FTP protocol The imagePRESS Server supports the RFC959 features that are required to download and print jobs Note The Scan to FTP and Scan to Internet FAX functions may display in this section but are not applicable to this product Use FTP Passive mode When this option is selected the FTP server ope...

Page 48: ...e used by the scanning functions in the imagePRESS Server The imagePRESS Server also communicates with corporate servers using LDAP to access LDAP users and groups information and to authenticate users For this functionality the imagePRESS Server supports LDAP connections only to Active Directory servers Server Enter the name or IP address of the LDAP server that you want to use Port Specifies the...

Page 49: ...Server 2008 Simple Lotus Domino Windows Server 2008 GSSAPI Windows Server 2008 User Name Enter the user name for access to the LDAP server This information is used if the authentication method is Simple or GSSAPI Password Enter the password for access to the LDAP server This information is used if the authentication method is Simple or GSSAPI If you use GSSAPI authentication the password is encryp...

Page 50: ... supported with IPP For information about setting up user computers to use IPP printing see Printing SNMP Enable SNMP Select to enable SNMP communication over an IP connection Restore SNMP to Defaults Press to restore SNMP settings to defaults Security Level Select the level of security provided by the imagePRESS Server The following table describes the access for the security levels User Access M...

Page 51: ... public is used for the Read Community Name A name consisting only of spaces is invalid Write Community Name Specify the SNMP Write Community Name Unsecure user username If you selected Minimum or Medium for Security Level specify a user name for which authentication and encryption are not used Secure User Username Specify a user name for which authentication and if necessary encryption is used Au...

Page 52: ...SS Server is behind a firewall which is not allowing direct Internet access the site administrator can configure a proxy server to provide the imagePRESS Server with Internet access HTTP If the imagePRESS Server is behind a firewall a proxy server is required to provide internet access for the imagePRESS Server and to connect to EFI for System Updates To configure the proxy server through Configur...

Page 53: ...bs to a secure FTP site If users send a job with a different port number they must enter the port number at the imagePRESS Server for sending the job Timeout sec Specifies how many minutes the imagePRESS Server waits before responding to a mismatch User Name Type the user name for the proxy server Password Type the user password for the proxy server Bonjour Enable Bonjour Choose whether to enable ...

Page 54: ...ting Bonjour must be enabled to use Direct Mobile Printing For more information about Direct Mobile Printing see Direct mobile printing on page 70 Printer setup options To access Printer setup options from the printer control panel press the Main Menu button press Show All if the Fiery logo is not displayed then press Fiery Tools Setup Printer For more information see Access imagePRESS Server Setu...

Page 55: ...ed only by copying or moving the jobs to the Print queue for example with Command WorkStation Allow printing from When set to All users authentication is not required and anyone can send jobs to the imagePRESS Server Even if you assign passwords to users and assign users to groups authentication is not required For more information see User authentication on page 63 USB Enable USB Port Select to e...

Page 56: ...s Select Level 2 to further thicken the width of text objects compared to Level 1 Note The horizontal or vertical direction is determined by the direction of paper output The main scanning direction is horizontal For long edge feed the long side is recognized as horizontal and the short side is recognized as vertical For short edge feed the long side is recognized as vertical and the short side is...

Page 57: ...ext objects by making them thicker Toner saving Specify whether to minimize the effects of blasting which occurs when excess amounts of toner on certain media types blast beyond the density boundaries defined in the print job Vertical text width adjustment Adjusts text objects by making them thicker in a vertical direction Select Level 1 to thicken the width of text objects Select Level 2 to furth...

Page 58: ... password is specified from the printer You can print imagePRESS Server information pages or perform scans or calibrations without the department ID or password Set Enable Dept ID to On when the department ID and password are set from the printer If the department ID and password are set from the printer and the printer is set so it only accepts printing with the department ID and password the pri...

Page 59: ...e printed Letter 11x17 size This also includes imagePRESS Server system pages such as the Start Page Test Page and Job Log Allow Courier substitution Select to substitute Courier for fonts that are unavailable when you download files to the imagePRESS Server or when you print a document for which you do not have the corresponding printer font If this setting is set to No jobs with fonts that are u...

Page 60: ...nted to the imagePRESS Server The master is retained on the imagePRESS Server after printing unless deleted later Select No only to process and hold a FreeForm master on the imagePRESS Server Resolution Specifies the resolution when the job prints PCL Setup Options Append CR to LF Specify whether to append a carriage return to each line feed Font number Designates the default font for the imagePRE...

Page 61: ...umber represents a proportionally spaced scalable font determine the point size height of the font Symbol set Choose the PCL symbol set that best matches the needs of users printing to the imagePRESS Server VDP Setup Options FreeForm 1 Record Length Defines the length of each record either based on the number of pages in the variable job or the number of pages in the FreeForm Master Native Documen...

Page 62: ...SS Server using TCP IP or UDP IP over IPv4 or IPv6 To configure the imagePRESS Server Windows domain name open Configure and click Fiery Server Server Name Windows printing requires a domain name Windows printing is also known as Server Message Block SMB printing To use Microsoft Active Directory assign the imagePRESS Server to a Windows domain Microsoft Active Directory is not compatible with a w...

Page 63: ...fy the imagePRESS Server as the remote printer rp On Solaris workstations use the lpadmin command to configure the queuename Configure user access You can configure user accounts and user groups through Configure Users and groups Use Configure to create users assign passwords to users create groups with specific privileges and assign users to the groups Several groups are provided by default and y...

Page 64: ... can set passwords for users in Configure User Accounts You can set passwords for the Administrator default user in the Administrators group and Operator default user in the Operators group in Configure Security Important We strongly recommend that you change passwords periodically to protect the imagePRESS Server from unauthorized changes Choose a password that is longer than 15 characters and in...

Page 65: ...brating the imagePRESS Server if allowed by the administrator Configuring security features The imagePRESS Server includes the following security features Only the specified IP addresses are allowed to access the imagePRESS Server IP addresses are filtered Only the minimum required ports are open on the imagePRESS Server Controlled access to printing by email LDAP authentication Secure print Secur...

Page 66: ...included JavaScript code You can define lists of authorized email addresses on the imagePRESS Server Any email that the imagePRESS Server receives from an email address that is not in the authorized list is deleted For more information see Managing address books on page 75 LDAP authentication When LDAP communication is enabled to retrieve names and other information for people at your site you can...

Page 67: ...y be deleted automatically depending upon the settings specified in Scan Setup Jobs are deleted if the server is cleared Print jobs that are sent using secure printing are automatically deleted after printing or are deleted by the user instead of being printed Job data not cleared by Secure Erase The following types of print job data may persist even with Secure Erase enabled Jobs deleted before S...

Page 68: ...ly the printer To use utilities and WebTools you must enable at least one print connection The following print connections can be configured Print queue on page 68 Hold queue on page 69 Direct connection on page 69 To turn print connections on or off open Configure and select Job Submission Queues All published print connections are constantly checked for the presence of jobs The Print queue and D...

Page 69: ...tion to print jobs Note To download fonts to the imagePRESS Server you must first publish the Direct connection Important In most cases jobs sent to the Direct connection are not stored on the imagePRESS Server and cannot be selected for reprinting moving or deletion Therefore the Direct connection provides a measure of security for sensitive files However jobs sent to the Direct connection do app...

Page 70: ...bile Printing and select Enable Direct Mobile Printing 4 Click Network Bonjour and make sure the following setting is enabled Enable Bonjour Additional Direct Mobile Printing considerations Direct Mobile Printing requires network and security configuration to print jobs sent from mobile devices Follow these configuration requirements You can print documents with a secure password using Fiery User ...

Page 71: ... This setting does not apply to PDF files font substitution occurs automatically in PDF files Print to PS error Specify whether the imagePRESS Server prints the available portion of a print job when it encounters a PostScript error Select Yes to print the portion of the job that was processed before the error occurred Select No to cancel the print job entirely when a PostScript error is encountere...

Page 72: ...olution Specifies the resolution when the job prints Cover page Specify whether to print a cover page job summary containing the name of the user who sent the job document name imagePRESS Server name time the job was printed the number of pages printed and the job status If a PostScript error occurs and the Print to PS error option is set to Yes the cover page lists the PostScript error message in...

Page 73: ...th of scalable type Pitch is measured by characters per inch so 10 pitch type fits 10 characters per inch Symbol set Choose the PCL symbol set that best matches the needs of users printing to the imagePRESS Server Font source Specify the PCL font source to be enabled Font number Designates the default font for the imagePRESS Server To determine font numbers print the PCL Font list The standard fon...

Page 74: ...ges in the FreeForm Master Native Document settings To access the Native Document settings select Configure RIP Native Documents Enable Native Document conversion using PrintMe Enables the imagePRESS Server to process native document file formats through the PrintMe Cloud Service Send licensing updates to the Fiery Administrator email address Enables the imagePRESS Server to send licensing updates...

Page 75: ...ddress books The imagePRESS Server supports the following types of address books Admin Members of the Admin book can modify any of the address books Membership in this address book is separate from the Administrator account and does not provide any administrative privileges other than for the address books By default the Admin address book includes the Administrator email address specified at Conf...

Page 76: ... commands for managing address books Task Administrator email subject field Administrator email message field Response email subject field Response email message field View online help for address book commands Help no content Re Help Information and syntax for printing by email and modifying the address books To retrieve an address book GetAddressBook address book For example GetAddressBook Print...

Page 77: ... level on the USB flash drive You can print Microsoft Office files Word Excel and PowerPoint from a USB flash drive if Enable Native Document conversion using PrintMe is selected in Configure see RIP Native Documents When you connect the USB flash drive to the imagePRESS Server files copied to the following folders are downloaded to the corresponding print connection on the imagePRESS Server Print...

Page 78: ...intMe feature on the imagePRESS Server requires a subscription to the PrintMe cloud service Canon Inc guarantees communication only between EFI PrintMe cloud service and the imagePRESS Server Contact Electronics For Imaging for PrintMe cloud service issues or send an e mail to PrintMe support at printmesupport efi com PrintMe availability may vary depending on the country or region For more inform...

Page 79: ...xample 1 Assumptions Enable Job Mismatch is On Mismatch Action is set to Cancel Timeout is set to 5 minutes If a mismatch job occurs the following happens 1 An error message about the mismatch appears in Command WorkStation but does not appear on the printer control panel Note The message does not appear on the printer because the job was never sent to the printer 2 You have the timeout period def...

Page 80: ...t period 4 When the job is suspended it remains in the Printing queue until the user takes action For example the user can choose Print Hold Cancel Delete or can change the job properties Workflow example 3 Assumptions Enable Job Mismatch is Off Note When this setting is Off the related fields are disabled If a mismatch job occurs the following happens 1 The job is sent to the printer 2 An error m...

Page 81: ...w traffic periods Move jobs that are not urgent to the Hold queue At low traffic periods a imagePRESS Server Administrator or Operator can move jobs between queues Reduce unnecessary network communication Large numbers of users running imagePRESS Server utilities especially with frequent updates may impact imagePRESS Server performance Schedule imagePRESS Server software updates and non critical n...

Page 82: ...ended back up actions Important We recommend creating a bootable system image on an external USB device This allows recovery if the hard disk is not functional or has been replaced If it becomes necessary to restore the imagePRESS Server from a bootable image contact your service technician If the hard disk is still functional you can use Fiery System Restore to restore the system from a non boota...

Page 83: ...e internal hard drive which does not overwrite the scheduled backup image or on a USB device or as a bootable image on a USB device Back up requirements Backups of the imagePRESS Server image require the following disk space Factory default or customized imagePRESS Server image 8 GB Additional considerations for USB devices For the fastest back up use a USB 3 0 device in conjunction with the USB 3...

Page 84: ... only be saved as bootable image Includes the factory default versions of both the software and the configuration settings Can be restored to the same imagePRESS Server unit and to other imagePRESS Server units A customized image has the following characteristics Can be saved as bootable or non bootable image we recommend creating a bootable image to ensure the ability to efficiently restore the s...

Page 85: ...b logs and job settings such as paper size Non bootable image only Internal hard drive Fiery System Restore Fiery System Restore in WebTools Fiery System Restore tab Backup Now USB New image Customized image manually backed up Includes same content as automatically backed up customized image described in previous row Bootable option supported Can also create a non bootable image USB device only If...

Page 86: ...ation settings It does not include these items Jobs job logs or job settings VDP FreeForm resources Paper Catalog Note We recommend exporting the Paper Catalog instead of backup The backup file can be saved as a file or onto a bootable USB device Back up the imagePRESS Server system with Fiery System Restore Important We recommend that you save the system backup to an external location This ensure...

Page 87: ...erformance schedule the backups for a time when the imagePRESS Server is idle The automated backup files are saved to the local hard disk and can be accessed only through Fiery System Restore Only one automatic backup file is retained each new automatic backup overwrites the previous backup Note Ensure that the imagePRESS Server remains powered up during the scheduled backup times allowing enough ...

Page 88: ... With the Fiery Clone Tool you can copy the contents of the imagePRESS Server hard disk to an image file and then save the image file to a folder on the imagePRESS Server hard disk or a USB storage device connected to the imagePRESS Server The Fiery Clone Tool does not copy the Held queue Printed queue or archived jobs For more information see the documentation that accompanies the Fiery Clone Too...

Page 89: ...p Restore Settings at time of backup Any standard file location such as local or network folder external hard disk or USB device In Configure click Fiery Server Restore In Command WorkStation click Server Backup Restore In Command WorkStation click Device Center General Tools Backup Restore In Command WorkStation click Device Center General Tools Backup Restore tab Settings at time of backup Any s...

Page 90: ...tomatically exported Paper Catalog In Command WorkStation use the export feature in Paper Catalog For more information see Command WorkStation Help The following information is not saved with the configuration file Saved jobs in Hold queue To back up these jobs archive the jobs from the Hold queue Saved jobs in Printed queue To back up these jobs archive the jobs from the Printed queue Job setting...

Page 91: ...ribed in Configure Help With either method we recommend that you review all the configuration settings after the reset and customize as required for your print environment 1 Print out the configuration page or otherwise record the customized configuration settings This can be used as a reference if you want to reenter specific settings after returning the configuration to factory defaults 2 On the...

Page 92: ...led update times allowing enough time for the update to complete Important If you schedule automatic software updates in addition to automatic system back ups we recommend that you schedule the system back ups a minimum of two hours before the software updates This ensures a recent back up is available in case a software update causes any issues Both automatic features check if Fiery Service is al...

Page 93: ...rver 4 Click Save Note To confirm all outstanding updates are installed check for product updates for example click Check for Product Updates on the Home tab in WebTools Managing firewalls If your network includes a firewall make sure that the network firewall is configured to enable communication between the imagePRESS Server and the client computers If the imagePRESS Server is behind a network f...

Page 94: ...rmation on the imagePRESS Server to become outdated 5 Confirm that the Fiery logo is showing on the printer control panel If not check the status of the imagePRESS Server and the cable connection to the printer 6 Review any messages showing on the printer control panel 7 If one or more client computers cannot print to the imagePRESS Server confirm that the client computers have the correct version...

Page 95: ...umstances The printer control panel is accessed A new entry is made in Paper Catalog Processes that require the printer are started such as when a print job is sent Note Using Command WorkStation does not restart the printer from sleep mode Information that becomes outdated while the printer is in Sleep mode When the printer is in Sleep mode current information is not available for some items The ...

Page 96: ...the imagePRESS Server during the same time period b Optional To include the raster in the report select Rasters The raster can be useful to include if the file is not processed correctly However it may exceed the allowed size of the report In this case it may be useful to provide it separately c Optional To include color profiles in the report select Color Profiles Color profiles can be useful to ...

Page 97: ... Server IP address or DNS name must be configured in the server list For more information see Utilities On each UNIX or UNIX like workstation Ping the imagePRESS Server from the workstation and perform standard troubleshooting of any connection issues As an option you can configure the imagePRESS Server as the default printer Cannot connect to the imagePRESS Server with Command WorkStation or util...

Page 98: ... In Configure Network check the IP address settings and other network settings On the client computer confirm that the required network protocols are loaded Configuration and Setup Troubleshooting 98 ...

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