Canon
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
C.
Service Parts Availability
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service parts for the key units,
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
shipment options
currently offered include:
•
Next Flight Out (NFO)
•
UPS (Ground, Next Day, Early Am)
•
Pickup (Rush, Spot)
Table 52 – Parts Order Desk Days and Hours of Operation
Days of Operation
Hours of Operation
Parts Order Center
Telephone Number
Monday – Friday
9:00 AM – 7:00 PM
Eastern Standard
Time
Canon Parts Order
Center
866-481-2569
Monday – Friday
7:00 PM – 9:00 AM
Eastern Standard
Time
24 / 7
Call Center
800-263-9271
Saturday – Sunday
All National Holidays
24 Hours
47 Shipment options are subject to change
48 Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts
Order Center (
) for more information.
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
January 2015
Revision 3
Page 80
Summary of Contents for imagePRESS C7011VPS series
Page 1: ...Canon Service Guide...
