Canon ImagePress C700 Technical Workbook Download Page 7

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T E C H N I C A L W O R K B O O K

Model Issues

This Technical Workbook is a compilation of previous Technical Publications and

other sources for the

imagePRESS C800 /C700 /C60 Series. Material in this

Workbook may also cover topics such as the recommended Maintenance

Procedures, Trouble-Shooting Tips to address General Paper Handling as well as

other technical or End User topics.

This portion of the Technical Workbook material will focus on known issues for

the imagePRESS C800 /C700 /C60 Series that you should be aware of.

Remember that Product Knowledge is one of the guidelines of a strong

Troubleshooting Game Plan.

Chapter

Summary of Contents for ImagePress C700

Page 1: ...imagePRESS C800 C700 C60 Series Canon U S A Inc Edition 1 Technical orkbook W ...

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Page 4: ...k is based on material available prior to publication Copyright 2015 by Canon U S A Inc This Workbook is for private use only Any other use reproduction or transmission of this Workbook in any form or by any means including without limitation storage in a database or retrieval system without the prior written permission of an authorized representative of Canon U S A Inc is prohibited All rights re...

Page 5: ...5 Creases on the Fixing Belt 16 Introduction of Quality Assurance Kits 16 Model Troubleshooting 17 E008 0001 Pressure Belt Unit Service Life Detection Error 18 E008 0002 E008 0003 Fixing Belt Unit Life Detection Error 19 E007 0102 Pressure Belt Home Position Detection Error 20 E014 0001 Fixing Motor Error 21 Soiling on the Side of Image Soiled Print 22 Parallel Streaks in the Paper Feed Direction ...

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Page 7: ...also cover topics such as the recommended Maintenance Procedures Trouble Shooting Tips to address General Paper Handling as well as other technical or End User topics This portion of the Technical Workbook material will focus on known issues for the imagePRESS C800 C700 C60 Series that you should be aware of Remember that Product Knowledge is one of the guidelines of a strong Troubleshooting Game ...

Page 8: ...stment When performing the Image Registration Adjustments Canon U S A Inc strongly recommends performing the subsequent Procedures Standard Value Of Left Edge Margin Mechanical Adjustment for Cassette Execute with all paper sources Standard Value of Leading Edge Skew Standard Value of Leading Edge Right angle based on an assumption that right angle accuracy of paper is correct Standard Value of Tr...

Page 9: ...00 g m2 It is also acceptable to use Media which an End User utilizes frequently to perform the Image Position Adjustment When performing the Image Position Adjustment Canon U S A Inc strongly recommends performing the subsequent Procedures Adjusting the Image Position Correct Image Misalignment Correct Distortion Parallelogram Correct Distortion Trapezoid Adjusting the Zoom Ratio of the Image Adj...

Page 10: ...t fit the Hook 3 into the Front Side of the IH Unit to the Groove A on the Front Side of the Fixing Belt Unit and then fit the Hook 4 into the Rear Side to the Groove B on the Rear Side As it is hard to see the Hook fit into the Groove be careful not to let the Hook of the IH Unit come in contact with the Fixing Belt A B 3 4 NOTE Do not let the hook deviate from the Groove A on the Rear Side of th...

Page 11: ...placement Control Motor Unit by connection of the Posts A and B to the Hole C and the Hook D of the Fixing Belt Displacement Control Motor Unit B NOTE When mounting the Fixing Belt Displacement Control Motor Unit use care not to touch the Fixing Belt When positioning the Hook D and the Post B move the Tension Arm 3 to make it easier A B C D 3 NOTE Do not let the Hook deviate from the Groove B on t...

Page 12: ...e Boss on the Fixing Belt Unit and secure them with a New Screw Be sure that the Metal Plate A of the Fixing Belt Unit does not rest on top of the Boss B on the Fixing Belt Displacement Control Motor Unit When attaching the Fixing Belt Displacement Control Motor Unit to the Fixing Belt Unit always use a New Screw The Screw used to attach the Fixing Belt Displacement Control Motor Unit should not b...

Page 13: ...g the Posts 1 2 and the Positioning Boss 3 on the Pressure Belt Unit to the Hook 4 the Hole 5 and the Positioning Cutout 6 on the Pressure Belt Displacement Control Motor Unit When positioning the Hook 4 and the Post 1 move the Tension Arm 7 to make it easier A 3 2 1 4 5 6 7 NOTE Indicates the Shaft 1 is fitted to the Hook 4 properly Indicates the Shaft 1 is disengaged from the Hook 4 Use care bec...

Page 14: ...the Shaft appears as if it is fitted properly when it is looked at from the front A Use care to ensure the Positioning Hook 1 does not disengage from the Positioning Cutout 2 when joined together When engaged properly there is no gap left between the Pressure Belt Unit and the Pressure Belt Displacement Control Motor Unit A 1 2 1 ...

Page 15: ...to inadequate mounting etc Navigate to Service Mode FUNCTION FIXING FIX UHP and execute the operation check NOTE Use care not to damage the Fixing Belt during mounting After replacement of the Fixing Belt Unit apply Grease SE1107 FY9 6036 000 respectively to the four 4 Gears 1 on the Pressure Belt Unit and the Gear 2 of the Fixing Drive Assembly Amount of Grease to apply about in an amount of five...

Page 16: ...r Clear If a Count Clear is not executed the data history before replacement of the unit is resumed This can eventually result in E007 0001 0011 and 0021 Errors Use Care When Mounting the PressureBelt Unit If the Pressure Belt Unit is not mounted properly the issues which could develop are Faulty Images and E004 0101 Errors which result due to the breakage of the Halogen Heater 1 Before mounting t...

Page 17: ... from its top and confirm if the Flange on the Bearing 1 is inside the Support Plate 2 and there is no gap A left between the Bearing and the Support Plate in side view 1 2 If there is a gap push the Bearing 1 from outside A to seat it in the correct position A 2 1 1 1 A A ...

Page 18: ...he front side straighten it and put it through the Guide 2 3 Remove all the curves from the Halogen Heater Cable 1 of the on the rear side straighten it and put it through the Guide 2 2 1 NOTE Use care not to mount the Halogen Heater twisted NOTE Use care not to mount the Halogen Heater twisted 2 1 ...

Page 19: ...O O K 13 4 Open the Inlet Guide 1 of the Fixing Unit Frame 5 Mount the Pressure Belt Unit This will be easier if the Hinge Shaft 1 on the front side is mounted first then the Hinge Shaft 2 on the rear side is mounted second 1 2 1 ...

Page 20: ...are not to damage the Pressure Belt during mounting After replacement of the Pressure Belt Unit Apply Grease SE1107 respectively to the six 6 Gears 1 on the Fixing Belt Unit and the Gear 2 of the Fixing Drive Assembly Amount to apply about five 5 grains of rice per Gear approximately 100 mg Area of application entire circumference of the Gear A and Teeth surface A 1 A ...

Page 21: ...es Labels NIP DWN2 Pressure Adjustment of Fixing Nip 2 Large Size Non Coated Paper 151 to 300 g m2 Coated Paper 221 to 300 g m2 Textured Paper 181 to 300 g m2 NIP DWN3 Pressure Adjustment of Fixing Nip 3 Postcard Envelope Small Size Non Coated Paper 151 to 300 g m2 Coated Paper 221 to 300 g m2 Textured Paper 181 to 300 g m2 NOTE After replacement of the Pressure Belt Unit be sure to execute the Co...

Page 22: ... does not affect the Image Quality in a negative way Consequently replacement of the Fixing Belt is not necessary As these Wrinkles seldom cause any hindrance inspect for other factors if an Image Quality or another Fixing Issue arises Introduction of QualityAssurance Kits In order to help reduce service time and increase efficiency each of the imagePRESS C800 s Quality Assurance Kits have been cr...

Page 23: ...book material for the imagePRESS C800 C700 C60Series will focus Troubleshooting It is intended to assist to isolate the source of the problem and define a plan of action With the use of previously published documentation it will provide guideline for a strong Troubleshooting Game Plan Chapter 2 ...

Page 24: ...n the symptom has occurred the Fixing Belt Unit is often still usable CUSA recommends replacement of the Pressure Belt Unit only Do not to replace the Fixing Belt Unit at this time Inspect the Fixing Belt Unit Gear area 1 the Pressure Belt Unit Gear area 2 and the Fixing Drive Gear area 3 and if no damage is found then only replace the Pressure Belt Unit Perform the subsequent steps in order to en...

Page 25: ...d if any abnormality is found replace the Relay PCB 2 After any of the aforementioned remedies navigate to Service Mode COPIER FUNCTION CLEAR FX L CLR and clear the Current Value for the Fixing Motor E008 0002 E008 0003 Fixing Belt Unit Life Detection Error An E008 002 Error will occur when the total rotation time of the Fixing Belt has reached the predetermined hours for the Fixing Belts life If ...

Page 26: ...t it properly if any abnormality is found 2 Inspect the connection from the Pressure Belt Displacement Control Motor Unit to the Fixing Feeding Driver PCB Look for loose connectors and bent pins Fasten the connectors if a disconnection is found or connect the connectors again if a connector is not plugged 3 Inspect the Pressure Belt HP Sensor Flag and replace it if an abnormality of appearance or ...

Page 27: ... it using the subsequent procedure 1 Inspect the Fixing Units Drive System Gear If any abnormality such as breakage is found replace the Gear If the Fixing Drive Gear is faulty replace the 75T Gear FH8 0066 or the Intermediate Drive Assembly FM0 3017 2 If no abnormality is seen on the Gear replace the Fixing Motor M48 as it is likely to be connection abnormality or failure of the Fixing Motor asso...

Page 28: ...the belt from Settings Registration Adjustment Maintenance Maintenance Clean Belt 2 The soiling may remain even after execution of the cleaning of the belt If this is the case execute the cleaning of the belt again NOTE Before executing the cleaning of the belt load three 3 sheets or more of plain paper in the Upper Cassette of the Main Body It is recommended to use the largest size of paper from ...

Page 29: ...ance Maintenance Refresh Fixing Belt 2 After the operation has completed execute printing again If the effect is insufficient perform the Refresh of the Fixing Belt again 3 If an improvement is observed in the aforementioned steps the frequency of performing the Refresh Operation may not be sufficient In this case change the frequency of execution for refresh referring to Cut on the fixing belt by...

Page 30: ...h operation Setting Range From 0 to 3 Default 0 Frequency is the interval or the number of sheets between actuations 80 g m2 LTR size This differs according to the paper type Setting Range From 300 to 30000 Default 3000 Temperature Control determines the Fixing Temperature Control Table to be applied during the Refresh Operation Setting Range From 0 to 4 Default 0 CAUTION As the value is increased...

Page 31: ...r the edge of paper This symptom occurs when the Refresh Roller comes in contact with the Fixing Belt This is a recoverable symptom Perform the subsequent work before replacement of the Fixing Belt Unit or Pressure Belt Unit 1 Refresh the Fixing Belt from Settings Registration Adjustment Maintenance Maintenance Refresh the Fixing Belt 2 After the Refresh operation has completed execute printing ag...

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