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Canon ImagePRESS C65 Practical Manual Download Page 133

Problems with Printouts That Look Like the Following Images

131

imagePRESS C850/C750/C650/C65

When Your Printouts Look Like���

Check the Cause and Remedy Below

When paper with a longer width is used 
after copying or printing large volumes 
of paper with a shorter width, dirty black 
bars appear on the left and right edges of 
paper�

←

 Feeding Direction

Cause

Both sides of the pressure belt are dirty�

Remedy

Clean the pressure belt�
Press 

 

→

 [Adjustment/Maintenance] 

→

 [Maintenance] 

→

 [Clean Belt]�

 "Maintenance" > "Output Paper Becomes Dirty (Belt 

Cleaning)" in the User's Guide

When paper with a longer width is used 
after copying or printing large volumes of 
paper with a shorter width, colors on the 
left and right edges are faint�

←

 Feeding Direction

Cause

The primary voltage that transfers toner to the paper 
does not match the specific characteristics of the paper�

Remedy

To improve this situation, adjust the value for <Adj� 
Primary Transfer Voltage> to match the specific 
characteristics of the paper�
Press 

 

→

 [Preferences] 

→

 [Paper Settings] 

→

 [Paper 

Type Management Settings] 

→

 select the type of paper 

you are using that is having this problem 

→

 press 

[Details/Edit] 

→

 [Change] for <Adj� Primary Transfer 

Voltage> 

→

 adjust the voltage value of black toward the 

minus end�

 "Paper Type Management" > "Adjusting the Primary 

Transfer Voltage" in the User's Guide

Summary of Contents for ImagePRESS C65

Page 1: ...s and solutions to common printing problems We recommend you read this document and the User s Guide USRMA 0684 00 Copyright CANON INC 2016 Practical Guide for Advanced Printing You can access canon com oip manual to read the User s Guide that describes all functions of this machine ...

Page 2: ......

Page 3: ...ch Fold Position to the Center of the Booklet 97 Improving the Finish of Booklets 98 Step 1 Confirming the Basic Settings 98 Step 2 Confirming the Position of Text and Images on the Page 100 Step 3 Adjusting Margins with Creep Compensation 102 Step 4 Checking the Cover Settings 103 How to Align Printouts 108 Repeated Paper Jams Caused by Paper Wrapping around the Fixing Belt 110 Step 1 Understandi...

Page 4: ...eds If you want to calibrate the colors quickly and easily 1 Simple Calibration p 4 If you want to calibrate the colors as precisely as possible even if it takes time and effort Enhanced Calibration p 5 If the environment of the location in which you have installed the machine is outside the recommended range 2 Enhanced Calibration p 5 1 You can select this type of calibration only if the environm...

Page 5: ...dule Make sure to do automatic gradation calibration prior to doing either one of the following calibrations If you are using the imagePRESS Server and a spectrophotometer such as an X Rite i1 Pro you can make more precise corrections by doing both Shading Correction and Automatic Color Tone Correction In this case do these corrections in the following order Automatic Gradation Calibration Shading...

Page 6: ... the premise that the environment temperature and humidity in which the machine is installed satisfies the recommended range If the environment does not satisfy this range do Enhanced Calibration p 5 Prior to Starting Simple Calibration See Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Changing Adjustment Level in the User s Guide and set Adjustment Level fo...

Page 7: ...oup the paper you want to print on is categorized and then select the corresponding type of paper you can use for calibration To keep making corrections precisely calibrate the machine for the paper you are printing on whenever you print on paper of a different group For example if you print on plain paper which is listed in group A in the morning and print on Heavy 5 which is listed in group B in...

Page 8: ...for Select Paper to Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide 4 Do automatic gradation calibration full calibration Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Full Adjustment in the User s Guide 5 If you are using the imagePRESS Server do steps 1 to 8 in...

Page 9: ...tion in the User s Guide 4 Do automatic gradation calibration full calibration Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Full Adjustment in the User s Guide 5 If you are using the imagePRESS Server do steps 1 to 8 in Calibrations on the imagePRESS Server in Required Calibrations p 22 Do calibration on the imagePRESS Server using one of the following type...

Page 10: ...o automatic gradation calibration full calibration Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Full Adjustment in the User s Guide 5 If you are using the imagePRESS Server do steps 1 to 8 in Calibrations on the imagePRESS Server in Required Calibrations p 22 Do calibration on the imagePRESS Server using one of the following types of paper You can also use ...

Page 11: ...djustment Maintenance Adjust Image Quality Auto Adjust Gradation Thin 1 Plain Heavy 1 4 3 Select the paper you loaded for calibration for group A for Select Paper to Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide 4 Do automatic gradation calibration full calibration Adjustment for Image Quality and Fi...

Page 12: ...or Copy Digital 28 lb 105 g m2 Type of paper you want to print on is Thick 221 256 gm2 Mohawk Options Navajo Smooth Brilliant White 90 lb Cover 243 g m2 Type of paper you want to print on is Coated 106 180 gm2 OK Top Coat Plus 34 lb 127 9 g m2 Calibrating for Paper in Group A and C 1 Load the paper for calibration for group A and C into different paper drawers You can use the following type of pap...

Page 13: ...Gradation Adjustment Full Adjustment in the User s Guide 8 If you are using the imagePRESS Server do steps 1 to 8 in Calibrations on the imagePRESS Server in Required Calibrations p 22 Do calibration on the imagePRESS Server using one of the following types of paper You can also use the type of paper that you want to use for printing if you registered it in advance For the European and Asia Pacifi...

Page 14: ...tment Maintenance Adjust Image Quality Auto Adjust Gradation Heavy 5 3 Select the paper you loaded for calibration for group B for Select Paper to Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide 4 Do automatic gradation calibration full calibration Adjustment for Image Quality and Finishing Calibration...

Page 15: ...of paper you want to print on is Heavy Thick 257 300 gm2 Canon Océ Top Colour Paper 300 g m2 Type of paper you want to print on is Coated 106 180 gm2 OK Top Coat Plus 127 9 g m2 Type of paper you want to print on is Heavy Coated 181 300 gm2 Futura Gloss Cover 271 g m2 For the American Region Type of paper you want to print on is Thick 221 256 gm2 Mohawk Options Navajo Smooth Brilliant White 90 lb ...

Page 16: ...l Color Copy Digital Cover 100 lb 271 g m2 2 Press Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation Thin 1 Plain Heavy 1 4 3 Select the paper you loaded for calibration for group A for Select Paper to Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide 4 Do automatic gradation calibration ...

Page 17: ...Pacific Regions Type of paper you want to print on is Plain 52 220 gm2 Canon Océ Top Colour Paper 100 g m2 Type of paper you want to print on is Thick 221 256 gm2 Canon Océ Top Colour Paper 250 g m2 Type of paper you want to print on is Heavy Thick 257 300 gm2 Canon Océ Top Colour Paper 300 g m2 Type of paper you want to print on is Coated 106 180 gm2 OK Top Coat Plus 127 9 g m2 Type of paper you ...

Page 18: ...tomatic gradation calibration For more information on Adjustment Level for automatic gradation calibration see Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Changing Adjustment Level in the User s Guide Calibration after Purchase The machine must be calibrated after you install it on your site Use the following procedure to do the calibration Step 1 Required...

Page 19: ...rform multiple calibrations perform in order as follows Every day Auto Gradation Adjustment As necessary Auto Color Tone Correction Auto Color Tone Correction Shading Correction Shading Correction Calibration on imagePRESS Server NOTE The machine automatically corrects the color density every time it prints a certain number of pages to maintain stable gradations densities and shades of printed col...

Page 20: ...ur Paper 300 g m2 Type of paper you want to print on is Coated 106 180 gm2 OK Top Coat Plus 127 9 g m2 Type of paper you want to print on is Heavy Coated 181 300 gm2 Futura Gloss Cover 271 g m2 For the American Region Calibrating from the Machine Hammermill Color Copy Digital 28 lb 105 g m2 Calibrating from the imagePRESS Server Type of paper you want to print on is Plain 52 220 gm2 Hammermill Col...

Page 21: ...5 g m2 Mohawk Options Navajo Smooth Brilliant White 90 lbŁ Cover 243 g m2 Hammermill Color Copy Digital Cover 100 lbŁ 271 g m2 If the paper name is described for the European and Asia Pacific regions in the following pages see the corresponding paper name described in the table above Calibration after Purchase Required Calibrations There are two types of calibration One is on the machine the other...

Page 22: ...aper Settings Paper Settings to check the paper type 3 Select the paper that you want to correct then press Initialize When Using Full Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide Press Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation to select the paper The selected paper is displa...

Page 23: ...omatic gradation calibration full calibration is finished for all paper types Return Adjustment Level to Same for All Paper Types after adjustment for all paper types is finished 6 Create and register a new standard for automatic color tone correction Adjustment for Image Quality and Finishing Calibration Automatic Color Tone Correction Registering Correction Pattern in the User s Guide Select Pla...

Page 24: ...ration values that you have registered 1 Click Job Center Calibrate in Command WorkStation 2 Select each item as follows and click Continue Calibrate for Select the paper you use for the calibration Select Plain 52 220 gm2 here Paper source Select the paper drawer where you have loaded the paper Select the paper drawer where Canon Océ Top Colour Paper 100 g m2 is loaded here Measurement method Sel...

Page 25: ...ce the calibration paper on the top Focus the sensor of the spectrophotometer on the white area indicated by the red frame in the image 5 Hold the spectrophotometer button and scan the cyan strip Hold the spectrophotometer button until you see Scanning the Cyan strip Keep holding the button and move the spectrophotometer from the top to the bottom to scan the cyan strip Release the button after yo...

Page 26: ...24 imagePRESS C850 C750 C650 C65 24 7 After Measurements completed successfully appears click Continue 8 Click Apply Close ...

Page 27: ... 2 select one of the following types of paper for Calibrate for For the European and Asia Pacific Regions Canon Océ Top Colour Paper 100 g m2 Plain 52 220 gm2 Canon Océ Top Colour Paper 250 g m2 Thick 221 256 gm2 Canon Océ Top Colour Paper 300 g m2 Heavy Thick 257 300 gm2 OK Top Coat Plus 127 9 g m2 Coated 106 180 gm2 Futura Gloss Cover 271 g m2 Heavy Coated 181 300 gm2 For the American Region Ham...

Page 28: ...ng If this is the case use an uncoated paper that is as close as possible to the basis weight of the paper you are using for printing For more information see Types of Paper You Can Use for Calibration at the end of this document 1 Load the paper you want to use for calibration Make sure that Canon Océ Top Colour Paper 100 g m2 is also loaded properly for use 2 Change the paper type of the paper d...

Page 29: ...he paper drawer in which the paper you can use for calibration has been loaded as the paper source that is loaded with custom paper to be used as the paper type to adjust 4 Select the paper you registered in step 3 for Select Paper to Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide 5 Perform automatic ...

Page 30: ...type of paper you can use for calibration as the paper type that you use for test printing Select the paper drawer in which the paper you can use for calibration has been loaded as the paper source for test printing IMPORTANT When standards for calibration are overwritten the data is lost Be careful not to overwrite the standard for calibration for Canon Océ Top Colour Paper 100 g m2 when you regi...

Page 31: ...al spectrophotometer X Rite i1 Pro to calibrate the machine for the paper you want to print on You need to connect the spectrophotometer to a machine on which Command WorkStation is installed 1 Click the Device Center tab in Command WorkStation General Tools Manage for Calibrate 2 Click Create New Calibrations on the imagePRESS Server Paper to Print on ...

Page 32: ... the calibration settings if you enter specific characteristics of the paper you are calibrating such as gloss value in addition to basis weight and paper type You can check the print settings by clicking Properties 5 Select the items as described below and click Continue Paper source Select the paper drawer in which the paper you want to print on is loaded Measurement method Select the calibratio...

Page 33: ...850 C750 C650 C65 6 Follow steps 3 to 7 in Calibrations on the imagePRESS Server p 22 in Required Calibrations 7 Link the calibration setting with the output profile and click OK The calibration setting for the paper you want to print on is added to the list ...

Page 34: ... the Device Center tab in Command WorkStation Resources Profiles 9 Click Output Profiles to display a list of profiles An output profile with Copy appended to the name appears in the list as the output profile for the paper you want to print on ...

Page 35: ...enter the items as shown below and click OK Profile Description Enter a simple description to distinguish this profile from other profiles Media Type Nothing needs to be selected Calibration Select the calibration setting you created in steps 1 to 7 for the paper you want to print on 12 Click the Device Center tab in Command WorkStation Resources Paper Catalog Add New ...

Page 36: ... type or size of the paper Select the output profile you set in step 11 in Front Color Profile NOTE If the front and back surfaces of the paper are different you can select Back Color Profile and Front Color Profile separately For detailed information on the setting items see the user manual or the Help for the imagePRESS Server ...

Page 37: ...Output Profile How Do I Do p 41 Calibration Settings and Output Profiles You need to link the output profile to the calibration settings to use them for the paper you want to print on You can use a calibration setting with several output profiles but each output profile must be linked with only a single calibration setting A 1 2 A B 1 Calibration Setting Calibration Settings Output Profiles Output...

Page 38: ...job in the imagePRESS Server Follow the procedure below to use an arbitrary profile temporarily 1 Double click the job in Command WorkStation Job Properties is displayed 2 Select the Color tab and then click Basic Settings 3 Select any profiles in Output Profile on the Color Management screen and click OK ...

Page 39: ...r 100 g m2 or the paper you want to use for calibration which has been registered 2 Select the paper type you loaded in step 1 for Select Paper to Adjust Adjustment for Image Quality and Finishing Calibration Automatic Gradation Adjustment Selecting Paper for Calibration in the User s Guide 3 Perform automatic gradation calibration full calibration Adjustment for Image Quality and Finishing Calibr...

Page 40: ...m automatic gradation calibration full calibration and then perform shading correction and automatic color tone correction on the machine Doing so may improve the shades of colors If the wrong color appears on heavy paper or coated paper proceed to perform calibration on the imagePRESS Server Doing so may improve the shades of colors more effectively Automatic Gradation Calibration 1 Load the pape...

Page 41: ... drawer where you loaded the paper in step 1 as the paper source for test printing Shading Correction 4 Perform shading correction Adjustment for Image Quality and Finishing Calibration Shading Correction in the User s Guide Automatic Color Tone Correction 5 Perform automatic color tone correction Adjustment for Image Quality and Finishing Calibration Automatic Color Tone Correction Automatic Colo...

Page 42: ...per you want to print on is Heavy Thick 257 300 gm2 Canon Océ Top Colour Paper 300 g m2 Type of paper you want to print on is Coated 106 180 gm2 OK Top Coat Plus 127 9 g m2 Type of paper you want to print on is Heavy Coated 181 300 gm2 Futura Gloss Cover 271 g m2 For the American Region Type of paper you want to print on is Thick 221 256 gm2 Mohawk Options Navajo Smooth Brilliant White 90 lb Cover...

Page 43: ... WorkStation as follows IMPORTANT Make sure to do the following procedure If the job properties are not specified properly the chart for color measurement may not be output correctly NOTE For information on how to create a custom output profile see the user manual or the Help for the profile creation software you are using 1 Double click the job for which you want to output a chart Job Properties ...

Page 44: ...If you want to change a calibration setting select the output profile which is linked with your desired calibration setting in Output Profile NOTE If you select Bypass conversion in CMYK Grayscale the output profile is not used Only a calibration setting linked with the selected output profile is applied 5 Click OK ...

Page 45: ...Getting the Best Colors from Your Machine 43 imagePRESS C850 C750 C650 C65 6 Select the Image tab on the Job Properties screen clear the check box for Toner reduction 7 Click OK ...

Page 46: ...or a Job with the imagePRESS Server p 46 Step 1 Eliminating the Basic Causes Find the answers to your questions about how to solve your problems Q Do you calibrate the colors periodically A The density and tone of colors may change gradually as you print large volumes of pages which means you cannot reproduce accurate colors You need to calibrate the colors to solve the problem Solution See the fo...

Page 47: ...le on your machine or the simulation profile designated by your customer If you use some other simulation profile colors may change Solution Double click the job in Command WorkStation and click Color Basic Settings The simulation profile currently set is displayed Specify the appropriate simulation profile if necessary Simulation Profile for CMYK Grayscale Simulation Profile for RGB LAB ...

Page 48: ...scribed in this section change overall colors If you want to change the colors of photos only see the following How to Print Clear Photos p 55 Printing a Spot Color Accurately p 46 Changing the Colors of an Entire Page p 48 Printing a Spot Color Accurately Try this procedure if you cannot reproduce a specified spot color Registering spot colors in Command WorkStation ensures consistency and accura...

Page 49: ... For detailed instructions for registration see the following help Command WorkStation Help Spot Colors About Spot Colors Creating a new spot color 4 Double click the job in Command WorkStation Job Properties is displayed 5 Select the Color tab and then click Basic Settings 6 Select the check box for Spot color matching ...

Page 50: ...e colors so they are just a little bit lighter try the following procedure to adjust the entire palette of colors on the page 1 Right click the ripped job marked with in Command WorkStation click ImageViewer NOTE You can only edit ripped jobs If you perform rasterization processing after editing a job the edits are canceled ImageViewer is only compatible with the imagePRESS Server F200 and the opt...

Page 51: ...hange all the colors on the page so they appear the way you want For detailed instructions about adjusting colors see the help files for ImageViewer 3 To confirm if the colors are acceptable click File Print and do a test print If you are satisfied with the result save the adjusted settings by clicking File Save As then print the job that you just saved with the adjusted settings ...

Page 52: ...profile by making fine adjustments to the CMYK tone curves in an existing profile NOTE If you use profile creation software instead of Command WorkStation to create custom profiles see the following reference and output the chart for color measurement from the imagePRESS Server When Creating a Custom Output Profile How Do I Do p 41 1 Click the Device Center tab in Command WorkStation Resources Pro...

Page 53: ...750 C650 C65 3 Adjust the CMYK tone curves and then click Save For detailed instructions on adjustments see the help files on the Color Editor screen 4 Enter an easy to understand description in Description so that you can easily tell the difference between profiles and then click Save ...

Page 54: ...52 5 Click Close to close the Color Editor screen The created custom profile is added to the list 6 Print a test sheet using the custom profile you created to check the result If you are satisfied with the result you can print the job ...

Page 55: ...and a figure differences may appear in the printout as shown on the right follow the procedure below to solve the problem 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Image tab select Resolution Error diffusion or Gradation for the print settings in Printer s halftone as necessary ...

Page 56: ...sharpness of text and lines We recommend Resolution for Printer s halftone The resolution setting is applied to photographs figures lines and text As a result you can reduce the differences in colors Smoothing colors while reducing jagged edges on text and lines We recommend Error diffusion for Printer s halftone This error diffusion setting is applied to photographs figures lines and text As a re...

Page 57: ...etter photos 1 Right click the job in Command WorkStation on the imagePRESS Server click Image Enhance Visual Editor If Image Enhance Visual Editor is not displayed see When Image Enhance Visual Editor Is Unavailable p 58 NOTE You can only edit processed jobs If you perform rasterization processing after editing a job the edits are canceled ImageEnhance Visual Editor is only compatible with the im...

Page 58: ... for Tone Color Sharpness and Red Eye Correction on the Image Enhance Visual Editor screen 3 Click File Proof Print to check the finished result If you are satisfied with the result click File Save to save the adjusted values and then you can print the job ...

Page 59: ...s displayed 2 Click the Image tab and change the print settings for Image smoothing or Sharpness as necessary Reducing jagged edges and reducing noise Select the check box for Image smoothing This function performs complementary processing to smooth low resolution images The effects of insufficient resolution are reduced by smoothing jagged edges in images with resolutions of less than 150 dpi fro...

Page 60: ...s are applied to future jobs as well as the current job Be sure to restore the settings to their defaults when you finish the job 1 Click the Device Center tab in Command WorkStation Workflows Image Enhance Edit 2 Select Custom Settings on the Image Enhance Settings screen and adjust the values for Exposure Color Shadows Highlights Sharpness and Red Eye Correction 3 Click OK Print a test sheet to ...

Page 61: ...tings screen select Automatic and click OK What to Do If After Printing Large Volumes of Text Documents Colors in Photos Are Inconsistent If you clean inside the main unit after printing large volumes of text documents you can reduce the inconsistency of colors in the photos that you print Clean inside the main unit Press Adjustment Maintenance Maintenance Clean Inside Main Unit Maintenance Output...

Page 62: ...problems Q Are the letters or lines too small or too thin A If the letters or lines in the data you are printing are too small or too thin the printed letters and lines may appear faint Solution If possible modify the data you are printing to enlarge the text and make the lines thicker Q Are you using an outline font A Outline fonts become thicker when they are printed and they look different from...

Page 63: ... of the changes that you make Printing figures lines and text with vivid clarity while keeping the smooth gradation of photographs Printing text with vivid clarity while keeping the smooth gradation of photographs figures and lines Reducing jagged edges on text and lines Printing text thicker because the thin lines of Roman fonts appear faint Reducing the thickness of outline fonts Changing Settin...

Page 64: ...tailed information see Specifying the Settings for the Printout s Finish p 64 If you use this function colors of the edges on text and lines and colors of the text and lines themselves may look darker Printing text thicker because the thin lines of Roman fonts appear faint We recommend you select the check box for Text width adjustment To use this function you need to specify the thickness and fon...

Page 65: ... important Resolution This pattern is appropriate for producing text and thin lines Error diffusion This pattern is appropriate for producing text and thin lines because no jagged edges rough edges in an image appear on it If you select Pattern 2 Pattern 4 and Pattern 7 for Printer s halftone these patterns above are automatically set to the output image Pattern Images Photographs Graphics Figures...

Page 66: ...64 imagePRESS C850 C750 C650 C65 64 Specifying the Settings for the Printout s Finish 1 Press Fiery 2 Press Tools Setup 3 Enter the password press Login ...

Page 67: ...r Advanced smoothing Level 2 is more effective 6 Specify the settings for the text element If you want to make horizontal lines on the text thicker select Level 1 or Level 2 for Horizontal text width adjustment Level 2 is more effective If you want to make vertical lines in the text thicker select Level 1 or Level 2 for Vertical text width adjustment Level 2 is more effective If you want to specif...

Page 68: ... and change the print settings in Black text and graphics according to what you are printing and how you want the printouts to appear Printing black text and lines clearly We recommend you select Pure Black On or Rich Black On for Black text and graphics You can make black elements in printouts more vivid if you select Rich Black On rather than Pure Black On because Rich Black On produces black by...

Page 69: ...ng Clear Texts and Lines from Your Machine 67 imagePRESS C850 C750 C650 C65 4 Click OK OK Print a test sheet to check the sharpness of text and lines If you are satisfied with the result you can print a job ...

Page 70: ...ut In these cases check the color mode of the data you are printing Is it RGB or CMYK Then follow the procedures described below This may help eliminate your problems For RGB Color Mode p 68 For CMYK Color Mode p 69 For RGB Color Mode The following procedure is possible only when the data is a PDF file 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is display...

Page 71: ...transparency setting may be reduced However the colors may change and the image may become more dense overall Print a test sheet to check the finished result 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Color tab Expert Settings 3 Click the Color Input tab and select Full Source GCR in Processing method ...

Page 72: ...ng the imagePRESS Server F200 Adobe PDF Print Engine is also available for direct printing of PDF files without using a printer driver You can avoid many problems by using an Adobe PDF Print Engine which does not convert data to PostScript so transparent objects are not flattened during printing 1 Click the Device Center tab in Command WorkStation General Server Configuration Configure ...

Page 73: ...ine APPE 3 Click Save and close the Configure window 4 Click the Job Center tab in Command WorkStation and double click the job Job Properties is displayed 5 Click the Color tab and select the check box for Adobe PDF Print Engine Preferred 6 Click OK Print a test sheet to check the finished result If you are satisfied with the result you can print the job ...

Page 74: ...at you expected because the top color does not knock out the area underneath because you set overprinting in the application by mistake Follow the procedure below to solve the problems 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Color tab change the print settings for Composite overprint as necessary Overprinting Select the check b...

Page 75: ...rint the job If you are not satisfied with the result check the job and application settings Black Overprint You can specify the overprint setting for an object K black 100 on the imagePRESS Server without specifying it in the application 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Color tab Expert Settings ...

Page 76: ...ting and how you want the printouts to appear Overprinting text only Select Text Overprinting text figures and lines Select Text Graphics Not using overprint Select Off 4 Click OK OK Print a test sheet to check the finished result If you are satisfied with the result you can print the job If you are not satisfied with the result check the job and application settings ...

Page 77: ...he printing start position based on the leading edge of the paper After the front side of the paper is printed the paper is reversed and the back side of the paper is printed from the trailing edge Because of this the position where printing starts may be slightly different on opposite sides of the paper Front Leading Edge Feeding Direction Back Left Edge Left Edge Leading Edge Feeding Direction I...

Page 78: ...s For the appropriate temperature and humidity see the Installation and Operating Environment Guidelines or the Specialty Media Handling Guide Before you load paper place the package of paper near the machine so it can fully acclimatize to the temperature and humidity Unwrap the paper immediately before you load the paper into the machine Q Is the paper cut correctly A If the paper is not uniform ...

Page 79: ...t again Make sure that the paper guide is placed in the correct position Q Did you register the paper type correctly A If you load a different brand of paper different from the one you have used before you need to change the settings for the paper in the machine If you start printing without changing the settings the machine applies the previous settings to the new paper type which causes misalign...

Page 80: ... Solution Before you start a print job warm up the machine by printing 10 to 30 copies of a test page Step 2 Changing Settings on the Machine According to Paper Characteristics If Using the Scanner If the images on the front and back sides are misaligned with each other and you want to adjust easily you can adjust the alignment of the images by scanning the test pages with the guide sheet 1 2 3 4 ...

Page 81: ...ust the position of the image by Do Not Use Scanner The Duplex Color Image Reader Unit H1 optional is required for this adjustment 1 Press Preferences Paper Settings Paper Type Management Settings Select the paper type that you want to edit from the list press Details Edit Change for Adjust Image Position 2 Press Use Scanner 3 Enter the number of test page to make press Next NOTE The larger the nu...

Page 82: ... the paper type to adjust press Start Printing NOTE The test page is printed 5 Place the guide sheet on the platen glass with the arrows of the sheet and on the platen glass aligned 6 Align the mark on the test page for the first scan operation with the mark on the guide sheet ...

Page 83: ...the test page over and then align the mark on the test page for the third scan operation with the mark on the guide sheet press Start Scanning 10 Turn the test page upside down and then align the mark on the test page for the fourth scan operation with the mark on the guide sheet press Start Scanning 11 Adjustment is complete If you have specified multiple output test pages repeat steps 6 to 10 fo...

Page 84: ...and pencil icon and change the settings for it After specifying the settings for the custom type of paper you made press Preferences Paper Settings Paper Settings and change a type of paper for the paper source to that paper Registering the Measured Value of the Paper If you want to print the image within a specified area you need to register the correct paper size in advance Measure the paper siz...

Page 85: ...references Paper Settings Paper Type Management Settings select the brand of paper in which the image is misaligned press Details Edit Change for Adjust Image Position 2 Print a test page 3 Adjust the position of the image in the sequence shown below i i e j f d h Correct Image Skew Adjust Zoom Ratio Adjust Position of Left Edge Register Adjust Position of Leading Edge Register ...

Page 86: ...done to improve accuracy because the position of the images that are printed first is inconsistent If the humidity is high print about 30 copies of the test page and measure the final page If you are adjusting the position of the image on coated paper or heavy paper that is more than 250 g m2 66 lb bond print three to five test pages and use the average value This is done because the position of t...

Page 87: ...istance in j Trapezoid Distortion Correction If the test page is so small that the distances b and h cannot be measured add c b and h as shown in the illustration on the right Enter these distances in c b and h respectively Leading Edge Left Edge b Enter this distance in b c Enter this distance in c h Enter this distance in h Parallelogram Distortion Correction If the test page is so small that a ...

Page 88: ...dure to change the settings These settings can be changed for each job Front Back Front 2 mm 3 mm 1 mm Back 2 mm What you wanted to print What actually was printed 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Finishing tab select Image shift and enter the value in millimeters inches to move the image horizontally X direction and ver...

Page 89: ...anged for each job Front Back Front 2 mm 3 mm 1 mm Back 2 mm What you wanted to print What actually was printed 1 Double click the job in Command WorkStation on the imagePRESS Server Job Properties is displayed 2 Click the Layout tab select Normal Short edge binding for 2 sided printing and 2 for Pages per Sheet NOTE If you select Booklet not Normal you cannot select Image shift in step 3 If you w...

Page 90: ...ally X direction and vertically Y direction In this case enter the value for each direction as shown below Front X 1 00 mm Y 2 00 mm Back X 2 00 mm Y 3 00 mm 4 Click Print The machine starts printing Check the printed page and confirm that the misalignment problem is solved and then saddle stitch the booklet separately if you want to make a booklet ...

Page 91: ...es is completed The laid out images on the two pages move together as a single image 2 mm 1 mm 2 mm 1 mm Possible Not Possible If you select Booklet in step 2 you can move the image toward the fore edge or the gutter of the page as shown in the illustration below For more information see the following Improving the Finish of Booklets p 98 ...

Page 92: ... curl before printing Solution Keep the machine and paper in a room with steady temperature and humidity If the temperature and humidity are unstable it may cause the paper to expand or shrink resulting in curled paper For the appropriate temperature and humidity see the Installation and Operating Environment Guidelines or the Specialty Media Handling Guide Before you load paper place the package ...

Page 93: ...djusting the values in small increments 1 Press Preferences Paper Settings Paper Type Management Settings Paper Type Management Adjusting the Level of Curl Correction in the User s Guide 2 Select the paper type that you want to edit from the list press Details Edit Change for Curl Correction Level 3 Press or under Face Up Output Reverse or Face Down Output Normal to correct the curl correction lev...

Page 94: ...of the paper such as moisture content the curl may not be corrected to your satisfaction If this happens see the following and adjust the level of the curl correction for the paper source in which you have loaded the paper for which you want to calibrate the machine Adjustment for Image Quality and Finishing Calibration Curl Correction for Each Paper Drawer in the User s Guide How to Fix a Curl Th...

Page 95: ...e wrong position stapled papers may be misaligned Solution Align the edges of the paper and load it again Make sure that the paper guides are placed in the correct position Q Does the paper shrink when it is output A Depending on the paper printed paper may shrink As a result the saddle stitch position may be misaligned Solution See the following and adjust the position to align the paper Adjustme...

Page 96: ...e stapling If you select speed priority the precision for double stapling may fall Solution See the following and change the mode to Precision Priority Adjustment for Image Quality and Finishing Calibration Speed Precision Priority for Double Staple in the User s Guide NOTE Depending on the finisher you are using the function mentioned above may not be available ...

Page 97: ...nter of the Booklet p 95 Step 2 Adjusting the Saddle Stitch Fold Position to the Center of the Booklet p 97 NOTE Depending on the finisher you are using the functions mentioned in this section may not be available Step 1 Adjusting the Saddle Stitch Position to the Center of the Booklet NOTE If the saddle stitch position is exactly in the center of the booklet but the saddle stitch fold position is...

Page 98: ...le stitch position to shift to the left while facing the printed side of the printout decrease the setting value 4 Make test prints and check the finish If the saddle stitch position is still not exactly in the center of the booklet repeat steps 1 to 4 until the saddle stitch position is shifted exactly to the center of the booklet If the saddle stitch position has shifted exactly to the center of...

Page 99: ... paper type that you want to edit from the list press Details Edit Change for Adj Saddle Stitch Fold Pos 3 Press or to adjust the saddle stitch fold position If you want the saddle stitch fold position to shift to the right while facing the printed side of the printout increase the setting value If you want the saddle stitch fold position to shift to the left while facing the printed side of the p...

Page 100: ...n to specify settings This section explains how to specify each setting to make a saddle stitch booklet that opens to the left left binding as an example Step 1 Confirming the Basic Settings p 98 Step 2 Confirming the Position of Text and Images on the Page p 100 Step 3 Adjusting Margins with Creep Compensation p 102 Step 4 Checking the Cover Settings p 103 Step 1 Confirming the Basic Settings 1 D...

Page 101: ...r example if you select A4 for Paper Size for 2 up the finished booklet size is A5 When making a saddle stitched booklet two pages of the original document are printed on each sheet of paper 2 up For example if you select A4 for Paper Size for 2 up and parts of the image and text on the page are larger than A5 those parts are cropped from the printouts To avoid this select the check box for Shrink...

Page 102: ...s set the print position of each page is aligned to the center of the paper without a gutter When the pages are stitched together the printed image and text may be hidden Be sure to specify an appropriate value for Increase gutter by For example if you set 4 0 mm the images and text on both the left and right pages are moved 2 mm toward the fore edges If you select At the spine for Centering adjus...

Page 103: ...r set to a negative value to move the margin to the gutter If you select At the center for Centering adjustment the images and text on both the left and right pages are centered on each page 4 mm X 2 mm X 2 mm If you select At the center for Centering adjustment and set 4 0 mm for Increase gutter by Center of the Page X mm X mm If you select At the center for Centering adjustment and set 0 0 for I...

Page 104: ...oser to the fore edges on some pages This is called creep compensation If the type area positions are inconsistent check that the creep compensation settings are correct Trimming Position 1 Without creep compensation the outer margins after the booklet is trimmed are inconsistent 2 With creep compensation the outer margins after the booklet is trimmed get consistent 1 Select the check box for Comp...

Page 105: ...first page of the main document is printed on the front cover even though you want to add a front cover using a pre printed cover The main document is printed on the inside of the front cover even though you want the front cover to be blank Feeding Pre printed Covers from a Different Paper Source than for the Main Document 1 Confirm Pre Printed is selected from the Content input drop down list for...

Page 106: ...850 C750 C650 C65 104 2 Click Define Cover to confirm the settings are appropriate Leaving the Inside of the Front Cover Blank 1 Confirm Front Back Separately is selected from the Content input drop down list for Cover ...

Page 107: ...Improving the Finish of Booklets 105 imagePRESS C850 C750 C650 C65 2 Confirm Print on outside is selected from the Front cover drop down list ...

Page 108: ...over and does not print on the inside of the front cover and then continues printing the second page of the print data on the page following the front cover If Print on inside is selected for the Front cover The machine prints the first page on the inside of the front cover and the following pages in order after that It does not print on the outside of the front cover If Print on both sides is sel...

Page 109: ...print a job that has a total of 18 pages the pages are printed as shown below If the total number of pages in the print data does not match the settings for Front cover and Back cover unwanted blank pages may be inserted If the printed result of the booklet differs from what you expected adjust the total number of pages in the print data by inserting blank pages If Print on any side is selected fo...

Page 110: ...ment Maintenance Adjust Action Finisher Tray A Alignment Adjustment or Finisher Tray B Alignment Adjustment Adjustment for Image Quality and Finishing Calibration Paper Alignment on Finisher Tray A B in the User s Guide 2 Press or to adjust the paper alignment If the edges of printouts are folded Press to increase the width for aligning printouts If printouts are misaligned Press to decrease the w...

Page 111: ... to 63 g m2 14 lb bond to 16 lb bond paper compared with other types of paper due to the characteristics of the paper Setting Alignment Priority for Finisher Output Priority Settings Thin may improve the situation Adjustment for Image Quality and Finishing Calibration Changing the Finisher Output Priority Settings Thin in the User s Guide NOTE This setting is enabled only when using Thin 2 paper a...

Page 112: ...ructions described in the User s Guide to handle and prevent paper jams paper may be wrapping around the fixing belt Follow the procedures described in this section to solve the problems Step 1 Understanding What Causes Paper to Wrap around the Fixing Belt p 111 Step 2 Keeping the Paper s Moisture Content at an Appropriate Level p 112 Step 3 Changing the Machine s Settings p 112 Step 4 Try This If...

Page 113: ...s kind of paper is more likely to wrap around the fixing belt There Is a Very Dark Area Near the Leading Edge of the Paper A dense layer of toner is applied to print a dark area If the dark area is near the leading edge of the paper and the leading margin is very small the toner may act as an adhesive As a result the leading edge of the paper sticks to the surface of the fixing belt and the paper ...

Page 114: ...om with steady temperature and humidity Keep the paper in the same environment as that where the machine is located Before you load paper place the package of paper near the machine so it can fully acclimatize to the temperature and humidity Unwrap the paper immediately before you load the paper into the machine Step 3 Changing the Machine s Settings If you still have the same problem after you fo...

Page 115: ...Edit Change for Adjust Gloss Fine Black adjust the value for Gloss toward the minus end Paper Type Management Adjusting the Gloss and Fine Black in the User s Guide Turn On the Toner Amount Reduction Mode Turning on the Toner Amount Reduction Mode reduces the amount of toner that is used As a result you may prevent the paper from wrapping around the fixing belt However this setting may change the ...

Page 116: ...rity mode as follows This may improve the situation However productivity falls overall because time is needed whenever the machine switches from one type of paper to another Press Function Settings Common Print Settings Prod Img Qlty Priority for Mixed Ppr Type Quality Priority Settings Registration Productivity Image Quality Priority for Mixed Paper Type in the User s Guide NOTE The print speed m...

Page 117: ...duced the paper separates more easily from the surface of the fixing belt and other parts of the machine Enlarging the Leading Edge Margin Enlarge the width of the margin on the leading edge of the paper A wider margin on the leading edge of the paper makes the paper itself separate more easily from the surface of the fixing belt and other parts of the machine If a Certain Type of Paper Often Wrap...

Page 118: ...een Registered in the Machine Standard Paper Print Speed 52 g m2 to 220 g m2 14 lb bond to 80 lb cover Thin 1 or 2 Plain 1 or 2 Heavy 1 to 4 221 g m2 to 256 g m2 82 lb cover to 140 lb index Heavy 5 2 3 as fast 257 g m2 to 300 g m2 140 lb index to 110 lb cover Heavy 6 1 2 as fast For example if you use a paper type whose basis weight is 221 g m2 Heavy 5 is a normal choice for the type of paper In t...

Page 119: ...t temperature to adjust by printing on the thin paper first if you need to print on thin paper and heavy paper consecutively Order of Paper Used Fixing Unit Temperature Waiting Time Thin paper Thin paper Heavy paper Heavy paper No temperature adjustment None Thin paper Heavy paper Increase the temperature Short Heavy paper Thin paper Lower the temperature Long NOTE The waiting time may be differen...

Page 120: ...r Cartridge Replacement Replace toner cartridge Black The toner cartridge is empty but a little toner is left in the machine The machine continues to print jobs while toner is still left You can replace the toner cartridge while printing Replace toner Black The toner cartridge is empty and there is no toner remaining in the machine Print job is automatically stopped The machine restarts the print ...

Page 121: ...ings Registration Output Tray Designation in the User s Guide High Volume Stack Mode If you set the High Volume Stack Mode to On the tray order to which printouts are output is fixed For example when you print a job to tray A and B on the Finisher AM1 with the High Volume Stack Mode On the printouts are stacked on the tray B first and after the tray B reaches its capacity the printed paper is stac...

Page 122: ... print 10 000 pages in a row using Plain 1 80 g m2 using the Multi drawer Paper Deck B1 The Multi drawer Paper Deck B1 has three paper sources the upper middle and lower drawers and each can stack up to 2 000 sheets of paper 80 g m2 With Auto Drawer Switching you can load paper into the drawers as the paper runs out without stopping printing If you keep refilling the paper drawers so they do not r...

Page 123: ...etely runs out of paper Printing is interrupted for a slight moment during this paper source switching If you select the check box for Optimal Productivity the machine switches a paper source to another with 50 to 100 sheets of paper remaining in the paper source in use This can prevent interrupting a print job and help you to improve productivity 3 Select On for paper sources and 4 Select Use Gro...

Page 124: ... Select Group 2 press OK 6 In the same way that you change the setting for paper source change Group 1 to Group 2 for paper sources and NOTE Paper sources and are equivalent to the upper middle lower drawers of the Multi drawer Paper Deck B1 ...

Page 125: ... below click OK Select by Select Paper Source Paper Source Select Drawer 4 Starting a Print Job As the machine starts printing paper is fed from the upper drawer of the Multi drawer Paper Deck B1 After the paper source changes follow the procedure below 1 Press select the Paper tab 2 Make sure the paper source has changed to the middle drawer The paper source in use is highlighted in yellow on the...

Page 126: ...drawers that contain the paper when you are using Auto Drawer Switching it switches paper sources in order of priority the highest priority first In the example described in this section the priority order is as follows 1 Upper drawer 2 Middle drawer 3 Lower drawer After you complete a print job make sure to restore the setting on both the machine and the printer driver to prevent the setting bein...

Page 127: ...e a way to improve the overall productivity by roughly specifying priority for either heavy paper or thin paper Example To print on both Thin 1 64 g m2 and Plain 1 80 g m2 for a job Technically the temperature of the fixing unit for Thin 1 64 g m2 and Plain 1 80 g m2 paper is different If you set Thin Paper Priority in the following procedure you can reduce the waiting time and improve productivit...

Page 128: ...r more information see the following Settings Registration Productivity Image Quality Priority for Mixed Paper Type in the User s Guide Speeding Up a Print Job Manually When Printing on Heavy 5 Heavy 6 Paper The print speed changes depending on the type of paper and the paper s basis weight When you use paper with a high basis weight the machine prints images at slower speeds so that paper feeds s...

Page 129: ...ted paper the machine prints images more slowly to preserve the gloss of the image If you specify Productivity Priority in Coated Paper Productivity Gloss Priority you can force the machine to print faster For more information see the following Settings Registration Coated Paper Productivity Gloss Priority in the User s Guide NOTE If you specify these settings the print speed increases but the glo...

Page 130: ...endicular to the direction of feed appear in the printout Feeding Direction Cause The intermediate transfer belt is warped Remedy If you have not used your machine for a long period of time the intermediate transfer belt may become warped If this happens clean inside the main unit several times Press Adjustment Maintenance Maintenance Clean Inside Main Unit Maintenance Output Paper Becomes Dirty C...

Page 131: ...paper stock in extremely low humidity environments for a long period of time unless it is suitably wrapped Unwrap the paper immediately before you load it into the machine Keep unused paper in a closed package and use it as soon as possible To improve this situation adjust the value for Adjust Fixing Speed to match the specific characteristics of the paper Press Preferences Paper Settings Paper Ty...

Page 132: ...main unit several times Press Adjustment Maintenance Maintenance Clean Wire Maintenance Output Paper Becomes Dirty Wire Cleaning in the User s Guide Glossy streaks appear on both edges of the page parallel to the direction of feed Feeding Direction Cause Parts of the surface of the fixing belt are rough Remedy Refresh the fixing belt Press Adjustment Maintenance Maintenance Refresh Fixing Belt Mai...

Page 133: ... When paper with a longer width is used after copying or printing large volumes of paper with a shorter width colors on the left and right edges are faint Feeding Direction Cause The primary voltage that transfers toner to the paper does not match the specific characteristics of the paper Remedy To improve this situation adjust the value for Adj Primary Transfer Voltage to match the specific chara...

Page 134: ...to Fix Curled Printouts p 90 To improve this situation when using paper that tends to curl adjust the value for Corr Tail End Toner Applic to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Corr Tail End Toner Applic adjust the correction ...

Page 135: ... Keep the paper in the same environment as that where the machine is located For the appropriate temperature and humidity see the Installation and Operating Environment Guidelines or the Specialty Media Handling Guide To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Setti...

Page 136: ... Adj Secondary Transfer Volt to match the specific characteristics of the paper There are two types of problems type A and type B Adjust the value according to the problem with your printout Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Secondary Transfer Volt adjust the voltage v...

Page 137: ...s Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Secondary Transfer Volt adjust the voltage value For type A adjust the voltage value toward the plus end For type B adjust the voltage value toward the minus end Paper Type Management Adjusting the Secondary Transfer Voltage in the User s Guide The de...

Page 138: ...dy If paper loses moisture and the moisture content has become irregular the paper may become wavy Avoid storing paper stock in extremely low humidity environments for a long period of time unless it is suitably wrapped To improve this situation adjust the settings for Correct Image for Scratching to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Manage...

Page 139: ... temperature and humidity Keep the paper in the same environment as that where the machine is located For the appropriate temperature and humidity see the Installation and Operating Environment Guidelines or the Specialty Media Handling Guide To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper Press Preferences Paper Settings Pa...

Page 140: ...cific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is having this problem press Details Edit Change for Adj Primary Transfer Voltage adjust the voltage value of black toward the minus end Paper Type Management Adjusting the Primary Transfer Voltage in the User s Guide To improve this situation do an automat...

Page 141: ... Temperature select High Adjustment for Image Quality and Finishing Calibration Adjusting Drum Temperature in the User s Guide White spots like blisters appear Feeding Direction Cause Temperature for fixing toner does not match the specific characteristics of the paper Remedy To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper P...

Page 142: ...ding edge 174 mm 6 7 8 Bar of uneven glossiness Feeding Direction Cause Temperature for fixing toner does not match the specific characteristics of the paper Remedy To improve this situation adjust the value for Adjust Gloss Fine Black to match the specific characteristics of the paper Press Preferences Paper Settings Paper Type Management Settings select the type of paper you are using that is ha...

Page 143: ...ype of paper you are using that is having this problem press Details Edit Change for Adj Secondary Transfer Volt adjust the voltage value toward the minus end Paper Type Management Adjusting the Secondary Transfer Voltage in the User s Guide To improve this situation adjust the value for Adjust ITB Image Clearing to match the specific characteristics of the paper Press Preferences Paper Settings P...

Page 144: ...of the developers Remedy To improve this situation adjust the voltage for the image development in Correct White Gap Press Adjustment Maintenance Adjust Image Quality Correct White Gap change the setting value to 1 or 2 Adjustment for Image Quality and Finishing Calibration White Gap Correction in the User s Guide The moiré effect occurs when copying Cause Moiré occurs when regularly spaced dots i...

Page 145: ...Paper 100 g m2 Thin 1 Plain 1 Plain 2 or Heavy 1 to 4 uncoated paper or custom paper with an equivalent finish and basis weight 64 g m2 to 220 g m2 Canon Océ Top Colour Paper 250 g m2 Heavy 5 uncoated paper or custom paper with an equivalent finish and basis weight 221 g m2 to 256 g m2 Heavy 5 uncoated paper or custom paper with an equivalent finish and basis weight 221 g m2 to 256 g m2 Heavy 6 un...

Page 146: ...equivalent finish and basis weight 17 lb bond to 80 lb cover 64 g m2 to 220 g m2 Heavy5 uncoatedpaper orcustompaperwith anequivalentfinishandbasisweight 82lb coverto140lbindex 221g m2 to256g m2 Heavy 5 uncoated paper or custom paper with an equivalent finish and basis weight 82 lb cover to 140 lb index 221 g m2 to 256 g m2 Heavy6 uncoatedpaper orcustompaperwith anequivalentfinishandbasisweight 140...

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