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Canon imageFORMULA CR-55, Startup Manual

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46

Regular Maintenance

Cleaning the Sensor Glass and the Rollers

If the scanned images have extraneous marks, or if the scanned documents
become dirty after scanning, then the sensor glass or rollers inside the scanner
may be dirty. Clean them periodically.

1

 Hook your finger around the open lever and open the maintenance cover.

2

While lowering the open lever, open the reading unit.

Summary of Contents for imageFORMULA CR-55

Page 1: ...Startup Manual Please read this manual before operating this unit After you finish reading this manual store it in a safe place for future reference Canon Check Reader ...

Page 2: ...oftware Use the accompanying setup disc to install Scanning Utility for CR 55 See p 17 Install the accompanying software before connecting the Canon CR 55 to a computer Do not connect the CR 55 to a computer before installing the software If you do connect the CR 55 before installing the software and the following dialog box is displayed click Cancel Installer Screen i ...

Page 3: ...0 days from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF ...

Page 4: ...crosoft Corporation in the United States and other countries Intel and Pentium are registered trademarks of Intel Corporation ENERGY STAR is a U S registered mark Adaptec is registered trademark of Adaptec Inc Other product and company names herein may be the trademarks of their respective owners Copyright Copyright 2005 by CANON ELECTRONICS INC All rights reserved No part of this publication may ...

Page 5: ...e the Canon Driver for CR 55 Scanning Utility Help Explains how to use the Scanning Utility for CR 55 Be sure to read it before using the scanner INTRODUCTION Thank you for purchasing the Canon CR 55 Check Reader scanner Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual stor...

Page 6: ... always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the mach...

Page 7: ... Installing the Ink Cartridge 27 Installation Procedure 27 Scanning Utility Software 31 Using the Scanning Utility 31 Uninstalling the Scanning Utility 34 Using the Scanner 37 Documents 37 Document Types 37 Placing Documents 38 Calibrating Paper Thickness 40 Adjusting the Print Position 43 Double Feed Detection 44 Regular Maintenance 45 Cleaning the Scanner 45 Cleaning the Inside of the Scanner 45...

Page 8: ...locations Dust can get inside the scanner and cause problems Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier and avoid locations where the fumes from ammonia paint thinner or other volatile chemicals may be present Avoid unstable surfaces and locations subject to vibration Avoid locations that are subject to rapid temperature changes Condensation ...

Page 9: ...ver pull directly on the power cord To remove the plug from the outlet grasp the plug directly and remove it from the outlet Keep the area around the power plug clear of articles so that the power plug can be disconnected in an emergency Use only the AC adapter provided with the product Do not use the scanner s AC adapter with any other product Model MG1 3607 If you have any questions about the AC...

Page 10: ...ot use flammable liquids to clean the scanner including alcohol benzene or paint thinner If the scanner ever makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and unplug the power cord Contact your local authorized Canon dealer or service representative to have the scanner serviced ...

Page 11: ... a risk of fire or electrical shock To allow you to easily unplug the power cord at any time do not place other objects around the power outlet Such obstacles could prevent you from unplugging the power cord quickly in an emergency Do not spill liquids or flammable chemicals such as alcohol paint thinner or benzene on the scanner Doing so creates a risk of fire or electrical shock If the scanner w...

Page 12: ...s MICR Characters A magnetic head is used to scan MICR characters that have been printed with magnetic ink or toner Supports OCR Optical Character Recognition Character images such as E13B OCR A OCR B and check writer are recognized as characters by the OCR function Easy Maintenance Maintenance covers make handling paper jams and cleaning easy Imprinter An imprinter mechanism which prints text on ...

Page 13: ...on Card U S A and Canada only Checking the Packing List The contents of the carton in which this scanner is shipped are described below If anything is missing or damaged contact your local authorized Canon dealer or service representative Note Remove all of the protective tape from the CR 55 See Removing the Protective Packing Tape on page 10 The CR 55 setup disk is in the Startup Manual this manu...

Page 14: ...ading Unit Removing the Protective Packing Tape Remove all of the protective packing tape before using the scanner 1 Remove the protective tape indicated by the from the scanner 2 While lowering the OPEN lever open the reading unit ...

Page 15: ...ore Using the Scanner 11 4 Gently close the reading unit until it clicks into place 3 Remove the protective tape indicated by the from the reading unit 4 Gently close the reading unit until it clicks into ...

Page 16: ...ntenance Cover Open this cover to clear paper jams or clean the scanner See p 46 and p 56 Eject Stopper Adjust to match the length of the document See p 39 Power Indicator Lights green when the power is turned ON See p 23 Document Feed Tray Pull out to load documents See p 38 Names and Functions of Parts This section explains the name and function of each part Familiarize yourself with the parts b...

Page 17: ...ver Locks the ink cartridge in place See p 29 and p 54 Ink Absorber Absorbs any ink that leaks out of the ink cartridge See p 50 Magnetic Heads for MICR Reads MICR text printed in magnetic ink See p 49 Separation Roller Separates a stack of documents into single sheets one by one See p 42 Feeding Roller Feeds the document See p 42 Inside of the Imprinter Cover Inside of the Maintenance Cover ...

Page 18: ...an the scanner See p 46 and p 56 Connectors Power Switch Power Switch Turns the scanner power ON or OFF See p 23 and p 26 Power Connector Connect the included AC adapter plug See p 21 USB Connector Connect a Hi Speed USB 2 0 compliant USB cable See p 22 Rear View Connectors Power Switch ...

Page 19: ...crosoft Windows XP Professional SP1 or later Microsoft Windows XP Home Edition SP1 or later IMPORTANT Use the most recent version of the USB 2 0 driver provided by Microsoft Contact your local authorized Canon dealer or service representative for more detailed information Computer operations are not guaranteed for all standard equipped computer USB interfaces If the computer s standard USB interfa...

Page 20: ...ng the Scanning Utility on p 17 2 Connect the power cord to the scanner See Connecting the Power Cord on p 21 3 Connect the scanner to the PC See Connecting the Scanner to Your PC on p 22 4 Turn ON the scanner See Turning the Power ON on p 23 Note Do not connect the CR 55 before installing the accompanying application software Connecting the CR 55 to a computer before installing the application so...

Page 21: ...to install the CR 55 device driver 1 Turn ON your computer Windows starts 2 Log on as a user with Administrator privileges 3 Insert the setup disc into the PC s CD ROM drive 4 Click the Start button and then select Run The Run dialog box appears 5 In the Open box enter D SU55 SETUP EXE assuming that D is the letter assigned to your CD ROM drive and then click the OK button The installer starts ...

Page 22: ...appear on the screen to install the software 1 Select the installation language and then click OK 2 Read the Welcome text and then click Next 3 Read the License Agreement text and then click Yes 4 Read the Choose Destination Location text and then click Next ...

Page 23: ...Installing the Scanner 19 5 Installation of the scanning utility starts 6 After the scanning utility is installed installation of the Canon driver starts 7 This completes the installation ...

Page 24: ... 7 After installation is complete click the Finish button to exit the installer Note Installing the scanning utility will put the Scanning Utility for CR 55 icon on your Windows Start menu See Using the Scanning Utility on p 31 ...

Page 25: ... to use the power cord and AC adaptor provided with the scanner Make sure the scanner is turned OFF when performing this operation 1 Connect the bundled power cord q to the AC adaptor 2 Connect the AC adaptor power cord into the power connector w on the rear of the scanner and connect the power connect into a power outlet e ...

Page 26: ...that supports Hi Speed USB 2 0 be sure to choose one verified for use with the scanner See p 15 1 Connect the type A plug to the scanner 2 Connect the type B plug to the computer Note The CR 55 passed the Hi Speed USB 2 0 certification test However computer operations are not guaranteed for all standard equipped computer USB interfaces If the computer s standard USB interface does not operate norm...

Page 27: ...ator lights green when the power is ON WARNING If the scanner makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and disconnect the power cord from the power outlet Contact your local authorized Canon dealer or service representative to have the scanner serviced 4 Windows recognizes ...

Page 28: ... The Found New Hardware Wizard starts 1 On the Welcome to the Found New Hardware Wizard screen select Install thesoftwareautomatically Recommended andthenclickthe Next button 2 The Hardware Installation dialog box is displayed Although a message is displayed indicating that the driver has not passed Windows logo testing click the Continue Anyway button ...

Page 29: ...Installing the Scanner 25 3 Click the Finish button on the Completing the Found New Hardware Wizard screen Note The CR 55 is registered as CANON CR 55 USB in the Imaging Device directory ...

Page 30: ... Note Exit the scanning utility before turning OFF the scanner Turning OFF the scanner before exiting the scanning utility can cause unstable operation of the computer Wait at least 10 seconds before turning the scanner back ON after it has been turned OFF WARNING If the scanner makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though th...

Page 31: ...t included with the scanner Purchase an ink cartridge separately as shown below Manufacturer Hewlett Packard Model numbers C6602B blue C6602G green C6602R red Installation Procedure Perform the following steps to install the ink cartridge 1 Hook your finger around the open lever and open the maintenance cover Note When you open the maintenance cover the power indicator blinks 2 Open the imprinter ...

Page 32: ...m its bag IMPORTANT Do not touch the ink cartridge contacts This can cause a bad electrical contact and reduced print quality 4 Grasp the tag and then peel off the tape covering the ink jet nozzle IMPORTANT Do not touch the ink jet nozzle or contacts after peeling off the tag and tape ...

Page 33: ...oes not load properly see p 30 Ink Cartridge Lock Lever 5 Load the ink cartridge as illustrated 6 Push in the ink cartridge until it clicks into place 7 Make sure that the ink cartridge lock lever locks the ink cartridge into the correct position ...

Page 34: ...hen installed the two ink cartridge pins will not fit into the holes on the carriage Push back the ink cartridge lock lever q in the direction of the arrow and reset the cartridge in the correct position w 8 Gently close the imprinter cover 9 Gently close the maintenance cover until it clicks into place ...

Page 35: ...tility To access the scanning utility help start the scanning utility click Help on the menu bar and then select Help 1 Turn the scanner power ON 2 Turn ON your computer Windows starts 3 Click the Start button point to Programs when using Windows XP point to All Programs and then click Scanning Utility for CR55 The scanning utility starts ...

Page 36: ...lick Scanner Setting and then specify the scanning parameters Note For details about how to configure scanning parameters click the Help button in the settings dialog box to view the Canon driver help 5 Execute the scan operation from the Scan menu ...

Page 37: ...Installing the Software 33 6 After scanning is complete select Exit on the File menu to quit the scanning utility ...

Page 38: ...PORTANT You must uninstall Scanning Utility for CR 55 and Canon Driver for CR 55 separately 1 Log on as a user with Administrator privileges 2 Click the Start button point to Settings and then click Control Panel The Control Panel window is displayed Note If you are using Windows XP click the Start button and then click Control Panel ...

Page 39: ...rties for Windows XP Add or Remove Programs dialog box is displayed Note If you are using Windows XP double click the Add or Remove Programs icon 4 Select the application that you want to delete from the list in the dialog box and then click Change Remove The Confirm File Deletion dialog box appeares ...

Page 40: ...are 5 Click the Yes button to start the uninstaller Scanning Utility for CR 55 is selected Canon Driver for CR 55 is selected Uninstallation starts 6 After the uninstall is complete click the OK button to exit the uninstaller ...

Page 41: ...and rollers dirty resulting in lines on images Always clean the rollers after scanning a document written in pencil Scanning documents that are written in pencil or similar material can make the rollers dirty which can then transfer the dirt to subsequent documents When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through Adjust t...

Page 42: ...ltiple documents sort them into batches of uniform paper quality and thickness and load each batch separately Note that loading mixed batches may cause paper jams Load a maximum of 50 sheets or a document stack no higher than 0 2 5 mm at a time When scanning relatively thick 0 005 to 0 008 0 15 mm to 0 2 mm documents the feeding process may cause the document to curl and cause paper jams at the do...

Page 43: ... documents with their front sides facing right and with their edges flush against the document load mark 4 Extend the eject stopper beyond the length of the loaded documents IMPORTANT If the eject stopper is not pulled out far enough a feeding error may occur Document Load Mark ...

Page 44: ...erent thickness perform the procedure below to confirm that documents are separated one sheet at a time If documents do not feed correctly use the paper thickness adjustment dial to adjust the size of the gap between the separation roller and feeding roller See p 42 1 Start the Scanning Utility Note For in structions on using the scanning utility see Using the Scanning Utility on p 31 You can also...

Page 45: ...ay 3 Load two documents with their edges flush against the mark 4 Adjust the position of the eject stopper If necessary see the illustration in step 4 on p 39 5 Click Scan Page from the File menu and confirm that only one sheet is fed Document Load Mark ...

Page 46: ... the separation roller and feeding roller Then repeat steps 3 to 5 and check that feeding performs correctly If no document is fed at all the gap between the separation roller and feeding roller is too narrow Turn the paper adjustment dial counter clockwise to widen the gap between the separation roller and feeding roller until two document pages are fed at once Then repeat steps 3 to 5 and check ...

Page 47: ...print position Note You can adjust the print position by moving the print cartridge carriage up or down so that the distance between the document bottom edge and the center of text is one of three levels either 1 8 43 5 mm 1 9 47 mm or 2 0 50 5 mm All values are approximate 1 7 43 5 mm from document bottom edge 1 9 47 mm from document bottom edge 2 0 50 5 mm from document bottom edge 3 Gently clos...

Page 48: ...types of document may be misdetected as double fed Documents with a colored background Documents with a glossy finish If misdetection of double feeds occurs often turn off double feed detection Double feed detection is valid for documents with a thickness within the range 0 004 to 0 005 0 10 mm to 0 14 mm Double feeds cannot be detected for thicker or thinner documents Note For more details about ...

Page 49: ...discolor the exterior of the scanner They also create a risk of fire or electrical shock Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft cloth to wipe away any remaining moisture Cleaning the Inside of the Scanner Dust or paper particles inside the scanner can caus...

Page 50: ...ve extraneous marks or if the scanned documents become dirty after scanning then the sensor glass or rollers inside the scanner may be dirty Clean them periodically 1 Hook your finger around the open lever and open the maintenance cover 2 While lowering the open lever open the reading unit ...

Page 51: ... comprise two rollers each an upper roller and a lower roller Note Move roller t in the direction of the arrow to rotate rollers w r t 1 and 6 When cleaning rollers w r t 1 and 6 wipe them while rotating roller t Use a cotton swab to wipe the dirt off of the rollers that are difficult to reach such as rollers q w 0 4 5 and 6 Do not force the rollers if they will not turn In this case wipe dirt onl...

Page 52: ... swab to wipe dirt from the entire surface of each IMPORTANT Scratches on the sensor glass may cause marks on the images and could cause feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative 5 Gently close the reading unit until it clicks into place 6 Gently close the maintenance cover until it clicks into place ...

Page 53: ... the magnetic heads with a commercially available audio head cleaner 1 Hook your finger around the open lever and open the maintenance cover 2 Clean the magnetic heads with a commercially available audio head cleaner The magnetic heads are on the maintenance cover in the location illustrated below 3 Gently close the maintenance cover until it clicks into place ...

Page 54: ...nd the ink heads and the ink absorber 1 Hook your finger around the open lever and open the maintenance cover 2 Dampen a cloth with water wring the cloth out thoroughly and then wipe off the dirt around the ink absorber IMPORTANT If your documents are stained and smudged from printing even after you clean the ink absorber you should replace the ink absorber Contact your local authorized Canon deal...

Page 55: ...IMPORTANT When removing the ink cartridge always make sure that the carriage is lowered to its lowest position You cannot remove the ink cartridge without lowering the carriage to its lowest position 5 Turn back the ink cartridge lock lever in the direction of the arrow in the illustration below and pull out the ink cartridge by grasping the tab as shown in the illustration ...

Page 56: ... a dry cotton swab to wipe off any ink on the ink jet nozzle 7 Reinstall the ink cartridge See Installing the Ink Cartridge on p 27 8 Gently close the imprinter cover 9 Gently close the maintenance cover until it clicks into place ...

Page 57: ...nt even after you have cleaned the ink jet nozzle Perform the following steps to replace the ink cartridge 1 Hook your finger around the open lever and open the maintenance cover 2 Open the imprinter cover 3 Squeeze in both sides of the print position adjustment lever and move the print cartridge carriage to its lowest position ...

Page 58: ...g the carriage to its lowest position 4 Push back the ink cartridge lock lever in the direction of the arrow in the illustration below and pull out the ink cartridge by grasping the tab as shown in the illustration 5 Install the new ink cartridge See Installing the Ink Cartridge on p 27 6 Gently close the imprinter cover 7 Gently close the maintenance cover until it clicks into place ...

Page 59: ...m that you have encountered Clearing a Paper Jam p 56 The Scanner Does Not Turn ON p 57 The PC Does Not Recognize the Scanner p 58 Scanning Is Slow p 58 Images Are Not Scanned p 59 Documents Do Not Feed Properly p 59 Scanned Images Are Not Correct p 60 If you still cannot resolve the problem after consulting the relevant section contact your local authorized Canon dealer or your service representa...

Page 60: ...the following procedure to clear them CAUTION When removing jammed paper take care not to cut your hand on the edge of the paper 1 Hook your finger around the open lever and open the maintenance cover 2 While pushing down the open lever open the reading unit 3 Remove the jammed paper ...

Page 61: ...nit until it clicks into place 5 Gently close the maintenance cover until it clicks into place The Scanner Does Not Turn ON Check the following Is the power switch in the ON position See p 23 Is the power cord connected into a power outlet See p 21 ...

Page 62: ...ke sure that the scanner is turned ON If the scanner is not turned ON turn it ON See p 23 Cause The USB 2 0 interface card does not support the scanner Remedy Use the recommended USB 2 0 interface card See p 15 Cause The scanner does not support the USB cable Remedy Use the USB cable provided with the scanner See p 22 Cause The scanner does not support the USB hub Remedy Remove the USB hub to use ...

Page 63: ...g resumes Documents Do Not Feed Properly The following are possible causes of a document failing to feed properly Check each possible cause Cause Attempting to scan a document of a size thickness or weight that the scanner cannot scan Remedy Check the size thickness and weight of the document For more information on precautions concerning documents see Documents on p 37 Cause The rollers inside th...

Page 64: ... too low Cause The scanner driver or application software is not running normally Remedy If the software is set properly for scanning and scanning is still not possible the scanner driver or the application software may not be running normally Reinstall the scanner driver or the application software For details on how to install the scanner driver see Installing the Scanning Utility on p 17 For de...

Page 65: ...doptive Threshold error diffusion 256 level grayscale 24 bit color Scanning Resolution Primary Scan Lines x Secondary Scan Lines Excluding 24 bit Color 100 x 100 dpi 200 x 200 dpi 300 x 300 dpi 24 bit Color 100 x 100 dpi 200 x 100 dpi Scanning Speed 55 pages minute American checks Interface Hi Speed USB 2 0 Other Functions Double feed detection Dimensions 5 5 x 8 8 x 7 4 W x D x H 140 mm x 223 mm ...

Page 66: ...0 mm 7 4 188 mm 8 8 223 mm AC Adaptor 100 240V Model MG1 3607 Input AC 100 240V 50 60Hz 65VA 82VA Output DC16V 1 8A Power Supply 0 5 W max separate AC adaptor Weight Approximately 0 7 lb 0 3 kg including power cord Specifications are subject to change without notice External Dimensions ...

Page 67: ...over 12 Magnetic Head for MICR 13 N Names and Functions of parts 12 Notes concerning disposal 7 Notes on normal handling 6 O Open lever 27 P Paper jam 56 Paper thickness adjustment dial 12 Print position adjustment lever 13 Protective tape 10 Power connector 14 Power cord 9 21 Power indicator 12 Power switch 14 R Reading unit 14 Regular maintenance 45 S Software Installing the scanning utility 17 ...

Page 68: ...MEMO ...

Page 69: ...et on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be re...

Page 70: ...0 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG PUB CE IE 474 X...

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