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If paper has jammed, open the Maintenance Cover and remove the
jammed paper.
CAUTION
•
Be careful when you clear a paper jam. You may be injured
unexpectedly. For example, the paper edges may cut your fingers, or
the document may be damaged.
•
Remove all jammed sheets of paper. Paper scraps left inside the
scanner may cause a paper jam or malfunction.
A
Remove scanned documents from the Eject Pocket.
B
Press and hold the Start Button.
The jammed document is ejected into the Eject Pocket.
Cause and
Remedy
Check Canon imageFORMULA Utility and set the correct
IP address.
Other
Causes
The IP address might already be in use by another
device. Check Canon imageFORMULA Utility and set the
correct IP Address.
For details on how to confirm the IP address of the
scanner, see “How to confirm the IP address,” on p. 36
Condition
When the [Select Scanner] dialog menu is displayed
by selecting [Select Scanner] from the Scanning
Utility file menu, there are no scanners displayed in
the [Specified scanner] list box.
Cause and
Remedy
Confirm Network Settings and check (ON) for mDNS.
Condition
An error occurs in Scanning Utility while scanning.
Cause and
Remedy
If a message such as "Currently in use by another user" is
displayed, check the network cable. If it is not properly
plugged in, make sure it is firmly connected, then turn off the
power and turn it back on again.
Condition
The "WEB MENU" does not display, or a message
saying "This page cannot be displayed" is displayed.
Cause and
Remedy
Check Canon imageFORMULA Utility and set the correct IP
address.
Clearing Paper Jams