
●
Check the supported file formats and save the file again.
#827
The received data is not supported (includes unsupported MIME information).
●
Contact the other party and ask them to check the settings and then resend the data.
#829
The received data exceeds the maximum receivable size.
●
In fax reception, the machine deletes the data for page 1,000 onwards and either prints the first 999 pages
or holds them in memory. Get the sender to resend page 1,000 onwards.
●
In I-Fax reception, the machine cannot receive the e-mail if its size exceeds 24 MB. Ask the sender to
reduce the size of the e-mail down to under 24 MB and try resending.
#839
A user name and password that are used for SMTP authentication are not set correctly.
●
Set the user name and password correctly.
Configuring Basic E-Mail Settings(P. 86)
Configuring E-Mail/I-Fax Communication Settings(P. 89)
#841
When sending an e-mail/I-Fax, an encryption algorithm that is common to the mail server is not present.
●
Clear the [Use TLS for SMTP]/[Use TLS for POP] check box.
Configuring E-Mail/I-Fax Communication Settings(P. 89)
●
Add the common encryption algorithm to the mail server settings.
A TLS server certificate verification error has occurred during communication with the SMTP server.
●
Check that the CA certificate that signed the TLS server certificate on the SMTP server side is registered to
the machine by using the Remote UI.
●
Check that the TLS server certificate on the SMTP server side is valid.
●
Check that the TLS server certificate is not a self-signed one.
#844
TLS encrypted communication to a POP3 server failed when sending an e-mail with POP before SMTP.
●
Check the TLS encrypted communication settings in the POP3 server.
Troubleshooting
665
Summary of Contents for imageCLASS MF735Cdw
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 76 ...
Page 164: ...Basic Operations 156 ...
Page 181: ...5 Select Apply LINKS Basic Operation P 128 Basic Operations 173 ...
Page 223: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 247 Faxing 215 ...
Page 323: ...Sending I Faxes P 248 Scanning 315 ...
Page 326: ...LINKS Checking Status and Log for Scanned Originals P 301 Scanning 318 ...
Page 329: ...LINKS Using ScanGear MF P 322 Scanning 321 ...
Page 352: ...6 Click Fax Fax sending starts Linking with Mobile Devices 344 ...
Page 358: ...Updating the Firmware 437 Initializing Settings 439 Managing the Machine 350 ...
Page 434: ...LINKS Remote UI Screen P 420 Managing the Machine 426 ...
Page 436: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 428 ...
Page 609: ...5 Select Apply Maintenance 601 ...
Page 623: ...Troubleshooting 615 ...
Page 721: ... Import Export of the Setting Data See Setting Menu List P 442 Appendix 713 ...
Page 727: ...Appendix 719 ...
Page 767: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...