
●
Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Wired LAN connection
●
Have you selected the correct port? If there is no port to use, create a port.
Checking the Printer Port(P. 733)
Configuring Printer Ports(P. 43)
●
Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address is
incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation
panel to set <IPv4 Address Filter>, <IPv6 Address Filter>, or <MAC Address Filter> to <Off>.
Restricting Communication by Using Firewalls(P. 370)
<IPv4 Address Filter> (P. 464)
<IPv6 Address Filter> (P. 465)
<MAC Address Filter> (P. 465)
●
Disable security software and other resident software.
●
Reinstall the printer driver.
●
Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
USB connection
●
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer
driver. When you reinstall the printer driver, the correct port is created automatically.
Checking the Printer Port(P. 733)
Installing Drivers(P. 77)
●
Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer.
Checking Bidirectional Communication(P. 734)
●
Disable security software and other resident software.
●
Connect to another USB port on the computer.
●
Can you print from a USB connection to another computer? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Via print server
●
Can you print from the print server? If you can print from the print server, check the connection between
the print server and your computer.
Problem with the Print Server(P. 620)
●
Disable security software and other resident software.
●
Reinstall the printer driver.
●
Can you print from other computers via the print server? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
●
Has an error occurred? Check the job log.
Checking the Copying Status and Log(P. 201)
Checking the Printing Status and Log(P. 263)
Printing seems to be slow.
*
●
Disabling Secure Print is recommended if you are not using it.
Changing the Valid Time Period for Secured Documents(P. 269)
Troubleshooting
622
Summary of Contents for imageCLASS MF632Cdw
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 76 ...
Page 164: ...Basic Operations 156 ...
Page 181: ...5 Select Apply LINKS Basic Operation P 128 Basic Operations 173 ...
Page 223: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 247 Faxing 215 ...
Page 323: ...Sending I Faxes P 248 Scanning 315 ...
Page 326: ...LINKS Checking Status and Log for Scanned Originals P 301 Scanning 318 ...
Page 329: ...LINKS Using ScanGear MF P 322 Scanning 321 ...
Page 352: ...6 Click Fax Fax sending starts Linking with Mobile Devices 344 ...
Page 358: ...Updating the Firmware 437 Initializing Settings 439 Managing the Machine 350 ...
Page 434: ...LINKS Remote UI Screen P 420 Managing the Machine 426 ...
Page 436: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 428 ...
Page 609: ...5 Select Apply Maintenance 601 ...
Page 623: ...Troubleshooting 615 ...
Page 721: ... Import Export of the Setting Data See Setting Menu List P 442 Appendix 713 ...
Page 727: ...Appendix 719 ...
Page 767: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...