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Canon imageCLASS MF4880dw, Settings Manual

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Canon imageCLASS MF4880dw Settings Manual Download Page 16

16

Troubleshooting

If Problems Occur

Cannot detect the SSID 

or network key of the 

wireless LAN router or 

access point.

 Action

  “Checking SSID or Network Key for a Wireless LAN Router/Access Point” 

(P.20)

The SSID of the 

wireless LAN router 

or access point is not 

displayed in the list of 

access points.

Cause 1

The SSID of the wireless LAN router or access point that you wrote down on 

P.6 is incorrect.

 Action

• 

Check the wireless LAN or access point’s SSID.

  “Checking SSID or Network Key for a Wireless LAN Router/Access 

Point” (P.20)

            

• 

Specify the settings again.

 “Setting by Selecting the SSID (Network or Access Point)” (P.6)

Cause 2

The machine cannot detect the wireless LAN router or access points because 

there is a problem with the network connection.

 Action

• 

Check the network connection.

 “Cannot Connect to the Network” (P.18)

Summary of Contents for imageCLASS MF4880dw

Page 1: ...ide store it in a safe place for future reference See the Starter Guide for After you finish reading this guide store it in a safe place for future reference See the Starter Guide for machine installation and settings for connection methods other than the wireless LAN machine installation and settings for connection methods other than the wireless LAN Prepare for Wireless LAN Connection Prepare fo...

Page 2: ...ou cannot connect both a wired LAN and wireless LAN at the same time In addition the machine is set to the Wired LAN by default When you connect to a network environment that is not security protected your personal information may be disclosed to third parties Please use caution If you connect through a LAN in the office contact your network administrator Internet Router Menu Network Settings Prefer...

Page 3: ...ere is no button P 6 Manual Selection If there is no button on your router or access point you may manually select the SSID and complete the settings In this case you need to remember the SSID and network key of your router or access point See Check the SSID Network Name Access Point Name and Network Key P 6 to learn how to find out your SSID and network key To setup with WPS PIN Code Mode or setu...

Page 4: ...Timer Settings Copy Settings Press to highlight Yes Do you want to connect with new settings No Yes Network Settings Select Wired Wirele Wireless LAN Setting TCP IP Settings SNMPv1 Settings Press or to highlight Wireless LAN Settings See Wireless LAN Setting Guide to perform settings OK Move to the router Menu Push Button Mode Setting via WPS Read the instruction manual for your network device fir...

Page 5: ...y the settings If the access point cannot be detected even after retrying see the following When an Error Message Appears P 14 When checking the network connection You can check if the machine is properly connected to the network using a computer that is connected to a network Checking that the Wireless LAN Setting is Completed P 9 When setting an IP address manually Setting by Manually Entering S...

Page 6: ...s LAN Router Access Point P 20 Press or to highlight Network Settings Press or to highlight Wireless LAN Settings See Wireless LAN Setting Guide to perform settings OK Network Settings Select Wired Wirele Wireless LAN Setting TCP IP Settings SNMPv1 Settings Menu Network Settings Preferences Timer Settings Copy Settings Manual Selection Setting by Selecting the SSID Network or Access Point SSID It ...

Page 7: ...ress or to highlight Select Access Point If Cannot find access point is displayed When an Error Message Appears P 14 Select Access Point SampleABCD WEP 13 SampleEFGHIJ WPA PS SampleKL WPA2 PSK 9 SampleMNOP None 7 Proceeding to screen for entering access point network key Next Page Wireless LAN Settings WPS Push Button Mode WPS PIN Code Mode SSID Settings Wireless LAN Informa SSID Settings Select A...

Page 8: ...P address is set during this time period When an error message appears Press OK to close the screen check whether the network key is correct or not and then retry the settings from step If the access point cannot be detected even after retrying see the following When an Error Message Appears P 14 When setting IP address manually Setting by Manually Entering SSID in the e Manual Proceed to P 9 ...

Page 9: ...t Job Status Network Information Network Information IPv4 IPv6 Wireless LAN Informa IP Address 192 168 0 215 Start a web browser from the computer Connection is completed when the screen is displayed When the screen is not displayed correctly The Remote UI is not displayed P 17 Checking that the Wireless LAN Setting is Completed Press or to highlight IP Address IPv4 IP Address Subnet Mask Gateway ...

Page 10: ...rograms and files or Start Search enter D MInst exe press the Enter key The CD ROM drive name is indicated as D in this manual Click Click User Software CD ROM Installing the Software Windows Install the MF Drivers and the MF Toolbox Make sure that the machine is turned ON and log on to Windows as a user with administrative privileges Shut down all applications that are running See the e Manual fo...

Page 11: ...o P 10 Click Click Enter Enter Click Click Insert the User Software CD ROM and double click the CD ROM icon Double click Double click Click Click Click Click Follow the instructions on the screen to continue Macintosh Install the MF drivers for Macintosh It requires Mac OS X 10 5 8 version or later The installation screen varies depending on the version of Mac OS X Prepare for Wireless LAN Connect...

Page 12: ...Using An IP address is automatically configured by the Bonjour function If there is not the Bonjour function or you want to set the IP address manually see Setting the IP Address in the e Manual Connecting with the manual setting Select Select Select Select Click Click Click Click Enter Enter Select Select Click Click Select Select If you are using Mac OS X 10 5 8 click select CanonMF4800 or Canon...

Page 13: ...ponding driver from Print Using and then click Add Click Click Computer connection via the wireless LAN is now complete Click Click Check that this Check that this machine is added machine is added Prepare for Wireless LAN Connection 1 Setting the Wireless LAN 2 Installing the Software 3 Troubleshooting 4 ...

Page 14: ...utton might not be pressed in the time limit Repeat the setup with the proper procedure Action 2 The correct SSID might not be entered Confirm the router s SSID and repeat the setup If the message still appears Check network connection referring to Cannot Connect to the Network P 18 If the access point cannot be determined even after checking the network connection check the security settings on t...

Page 15: ...Key or change the WEP authentication method on the machine to Open System Configure all the settings manually to change the setting to Open System See the e Manual Open authentication failed Check WEP settings Close Action Change the WEP authentication method on the machine to Shared Key Configure all the settings manually to change the setting to Shared Key See the e Manual If the message still a...

Page 16: ... The SSID of the wireless LAN router or access point that you wrote down on P 6 is incorrect Action Check the wireless LAN or access point s SSID Checking SSID or Network Key for a Wireless LAN Router Access Point P 20 Specify the settings again Setting by Selecting the SSID Network or Access Point P 6 Cause 2 The machine cannot detect the wireless LAN router or access points because there is a pr...

Page 17: ...t network key is not correctly specified to the machine Action Enable the DHCP function for the wireless LAN router or access point and specify the setting again Checking SSID or Network Key for a Wireless LAN Router Access Point P 20 Specify the settings again Setting by Selecting the SSID Network or Access Point P 6 Cause 3 A wrong SSID is selected Action Check the wireless LAN or access point s...

Page 18: ...n OFF each device and turn each one back ON Wait a few moments and reconnect to the Internet Check the installation sites for the machine and the wireless LAN router access point Is the distance between the machine and the wireless LAN router access point close enough to communicate Is there any obstacle such as a wall between the machine and the wireless LAN router access point Is there any elect...

Page 19: ...y generated by the wireless LAN router or access point A function that makes the wireless LAN router or access point invisible to the SSIDs on other devices A function that makes the wireless LAN router or access point deny a connection when another device s SSID is set to Any or Empty If one of following is the case change the settings of the wireless LAN router access point The MAC address filte...

Page 20: ...4567890123456789ABCDEF SampleEFGHIJ WPA PSK 543210EDCBA SampleK WPA2 PSK 1234ABCD Perform the procedure up to step in Setting by Selecting SSID Network or Access Point P 6 Select the SSID that matches the one you wrote down from the displayed SSID in step Write down the network key for the SSID you selected SampleABCD WEP 01234567890123456789ABCDEF SampleEFGHIJ WPA PSK 543210EDCBA SampleK WPA2 PSK...

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Page 24: ...46 8501 Japan 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON MARKETING JAPAN INC CANON MARKETING JAPAN INC 16 6 Konan 2 chome Minato ku Tokyo 108 8011 Japan 16 6 Konan 2 chome Minato ku Tokyo 108 8011 Japan CANON U S A INC CANON U S A INC One Canon Plaza Lake Success NY 11042 U S A One Canon Plaza Lake Success NY 11042 U S A CANON EUROPA N V CANON EUROPA N V Bovenkerkerweg 59 61 1185 ...

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