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Canon imageCLASS MF3111, Basic Manual

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Canon imageCLASS MF3111 Basic Manual Download Page 109

General Problems

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General Problems

The machine has no power.

Q

Is the power cord plugged in securely?

A

Check that the power cord is plugged securely into the machine and into the 
wall outlet. Insert the power cord straight into the power socket on the back of 
the machine. Do not insert it at an angle. Otherwise, the machine may not be 
properly connected to the power source and may not turn on. If this happens, 
disconnect the power cord, and reconnect it correctly after a minute or more. 
(See the Set-Up Instructions.) 

Nothing appears in the LCD.

Q

Is the power cord plugged in securely?

A

Check that the power cord is plugged securely into the machine and into the 
wall outlet. Insert the power cord straight into the power socket on the back of 
the machine. Do not insert it at an angle. Otherwise, the machine may not be 
properly connected to the power source and may not turn on. If this happens, 
disconnect the power cord, and reconnect it correctly after a minute or more. 
(See the Set-Up Instructions.) If the LCD remains blank, unplug the machine 
and wait approximately 3 minutes to 5 minutes until the temperature inside the 
machine lowers, then plug it in again. If the LCD remains blank, unplug the 
machine, and contact Canon Authorized Service Facilities or the Canon 
Customer Care Center.

Q

Does the Energy Saver key go off?

A

When the Energy Saver key lights up, the energy saver mode activates. To 
restore the machine from the energy saver mode, press [Energy Saver].

LD_Basic_US.book  Page 19  Wednesday, June 30, 2004  2:02 PM

Summary of Contents for imageCLASS MF3111

Page 1: ...imageCLASS MF3110 Basic Guide LD_Basic_US book Page 0 Wednesday June 30 2004 2 02 PM ...

Page 2: ...Up Instructions Copying and Printing Instructions Troubleshooting Basic Guide This Manual Software Installation and Instructions Printing and Scanning Instructions Troubleshooting Software Guide CD ROM Model Name F146600 imageCLASS MF3110 The machine illustration on the cover may differ slightly from your machine To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If A...

Page 3: ...ations of this machine and the index Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon LD_Basic_US book Page ii Wednesday June 30 2...

Page 4: ...rcury Applicable Only to the USA xiii Important Safety Instructions xiv Installation xiv Power Supply xv Handling xvi Maintenance and Inspections xvii Consumables xix Other Warnings xix Chapter 1 Introduction Customer Support 1 1 For Canadian Users 1 1 Main Components of the Machine 1 2 Operation Panel 1 4 Standby Display 1 5 Energy Saver Mode 1 6 Setting the Energy Saver Mode Manually 1 6 Restori...

Page 5: ...ocument Requirements 3 1 Scanned Area of a Document 3 2 Placing a Document on the Platen Glass 3 3 Chapter 4 Printing from Your Computer Before Printing 4 1 Printing Documents 4 3 Canceling Printing 4 4 More Information 4 5 Chapter 5 Copying Documents You Can Copy 5 1 Making Copies 5 2 Setting Enlarging Reducing 5 4 Enlarging Reducing Using Preset Copy Ratios 5 4 Enlarging Reducing Using Custom Co...

Page 6: ...Partially Used Cartridges 8 6 Recycling Used Cartridges 8 6 The Clean Earth Campaign 8 7 THE CANON CARTRIDGE RECYCLING PROGRAM 8 7 U S A PROGRAM 8 8 Packaging 8 8 Shipping 8 10 CANADA PROGRAM CANADA PROGRAMME 8 11 Replacing the Cartridge 8 13 Repacking and Transporting Your Machine 8 16 Carrying the Machine by the Sides 8 17 Transporting the Machine by Car 8 17 Chapter 9 Troubleshooting Clearing J...

Page 7: ...hine Settings 10 1 Menu Descriptions 10 2 PAPER SETTINGS 10 2 COMMON SETTINGS 10 2 COPY SETTINGS 10 3 PRINTER SETTINGS 10 4 TIMER SETTINGS 10 4 Chapter 11 Appendix Specifications 11 1 Index 11 3 LD_Basic_US book Page vii Wednesday June 30 2004 2 02 PM ...

Page 8: ...s pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid dam...

Page 9: ...examples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets If MEMORY FULL is displayed the machine cannot scan the documents 2ON1 appears in the LCD LD_Basic_US book Page ix Wednesday June 30 2004 2 02 PM ...

Page 10: ...tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and...

Page 11: ...on emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by this manual CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations...

Page 12: ... without the prior written permission of Canon Inc Disclaimers The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT O...

Page 13: ...uced you should consult in advance with your legal advisor for guidance About the Part Containing Mercury Applicable Only to the USA LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS Paper Money Travelers Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Id...

Page 14: ...the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center Necklaces and other metal objects Cups vases...

Page 15: ...dify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock Keep the power cord away from a heat source failure to do this may cause the power cord coating to melt resulting in a fire or electrical shock Do not connect or disconnect the power cord with wet hands as this may re...

Page 16: ...lug is damaged or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the guides included with your machine Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require...

Page 17: ...safety Close the platen glass cover gently to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the platen glass cover when using the platen glass to scan a thick book This may damage the platen glass and or result in personal injury Do not subject the machine to strong physical shock or vibration Unplug the machine before moving it Do not lift the m...

Page 18: ...e toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering ...

Page 19: ...ag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings WARNING For cardiac pacemaker users This product generates a low level magnetic field If you use a cardiac pacemaker and ...

Page 20: ...xx LD_Basic_US book Page xx Wednesday June 30 2004 2 02 PM ...

Page 21: ...turday For Canadian Users Canon Canada Inc offers a full range of customer technical support options For interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canon ca Automated interactive telephone support on most current products 24 hours 7 days a week 1 800 652 2666 Free live technical support 9 00 A M to 8 00 P M EST Mon...

Page 22: ...ace documents on the platen glass for copying or scanning b Platen glass Place documents c Operation panel Controls the machine d Output tray Outputs printouts e Front cover Open it when you install the cartridge or remove jammed paper f Multi purpose feeder Used when printing paper one by one manually g Cassette Holds the paper supply LD_Basic_US book Page 2 Wednesday June 30 2004 2 02 PM ...

Page 23: ... the USB Universal Serial Bus cable b Face up cover Open it when you output paper face up or remove jammed paper c Power socket Connect the power cord d Extension cover Protects paper supply in the cassette from dirt and dust LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 PM ...

Page 24: ...eturns to the standby display j Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled k Collate 2on1 key Sorts copies in order of pages or reduces two documents to fit on a single sheet l Image Quality key Adjusts the quality of copies m Memory indicator Lights green during copying or when the c...

Page 25: ...lected The standby display in the Copy or Scan mode is as follows Copy Mode Scan Mode NOTE When the machine is plugged in the LCD displays INITIALIZING for a while then the standby display appears Copy ratio Exposure Copy quantity Paper size Image quality LD_Basic_US book Page 5 Wednesday June 30 2004 2 02 PM ...

Page 26: ...n printing or copying When scanning While a copy job is saved in the memory or when the collate copy or other functions are operating or when the Memory indicator lights up When paper jams occur When an error code appears and the Alarm indicator flashes When no paper is loaded in the cassette When paper is loaded in the multi purpose feeder The machine will be restored from the energy saver mode w...

Page 27: ...1 Press Energy Saver The Energy Saver key goes off and the machine enters the standby mode NOTE The machine can be restored from the energy saver mode immediately However it may vary according to room temperature and circumstances LD_Basic_US book Page 7 Wednesday June 30 2004 2 02 PM ...

Page 28: ...Energy Saver Mode 1 8 Introduction 1 LD_Basic_US book Page 8 Wednesday June 30 2004 2 02 PM ...

Page 29: ...y questions about paper and transparencies contact Canon Authorized Service Facilities or the Canon Customer Care Center Paper Storage In order to prevent paper jams follow this procedure below To prevent moisture buildup store remaining paper wrapped tightly in its original package Store paper in a dry location out of direct sunlight To prevent curling store paper flat not upright If the paper is...

Page 30: ...ransparencies Doing so may result in product malfunction Acceptable Paper Only for the multi purpose feeder NOTE The printing speed may become slower than usual depending on the paper size the paper type and the number of sheets you specify This is because the machine s safety function works to prevent the failure due to heat Some types of paper may not feed properly into the cassette or the multi...

Page 31: ...e can technically print from your computer Printing area light shade Canon recommends that you print within this area Paper Envelope NOTE Copying areas are a little larger than printing areas MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm Feeding direction MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm Feeding direction LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 ...

Page 32: ... from the back of the machine with the cassette in place Doing so may damage the paper feeding assembly inside the machine NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette The cassette holds up to approximately 250 sheets of 17 lb 64 g m2 paper Loading Paper in the Cassette 1 Fan the paper stack first then tap the edges on a flat surface to even the stack LD_Bas...

Page 33: ...ull out the cassette completely 3 While holding the lock release lever on the paper guide at the rear of the cassette slide the paper guide to the mark indicating the desired paper size LD_Basic_US book Page 5 Wednesday June 30 2004 2 02 PM ...

Page 34: ...usted correctly for the size of the paper the quality of your printouts may be adversely affected 4 Load the paper stack in the cassette with the print side down When you load paper with a logo on position the paper with the print side down logo side and load it so that the top of the paper feeds first in the cassette A B C LD_Basic_US book Page 6 Wednesday June 30 2004 2 02 PM ...

Page 35: ...er the hooks B on the paper guides IMPORTANT Do not load different size and type of paper at the same time Do not load extra paper when there is still paper left in the cassette If you load extra paper while making copies remove the loaded paper first Then put it together with the extra paper and tap the edges After that reload it in the cassette 6 Insert the cassette into the machine NOTE If you ...

Page 36: ...ulti purpose feeder when you want to copy or print on the different paper which is in the cassette Load paper one by one in the multi purpose feeder NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette 1 Slide the paper guides to the mark of the desired paper size IMPORTANT If the paper guides are not adjusted correctly for the size of the paper the quality of your ...

Page 37: ... details on how to specify the paper size and type see Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder on p 2 11 Loading an Envelope in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print an envelope one by one IMPORTANT The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the prin...

Page 38: ...ti purpose feeder with the print side up and the right edge i e closer to the stamp first If the envelope to be loaded has a flap on the short edge this edge must enter the machine first Not loading it this way will result in a paper jam 3 Specify the size and the type of the paper you load For details on how to specify the paper size and type see Specifying the Paper Size and Type Common for Cass...

Page 39: ...is necessary to specify the paper size according to the following 1 Press Menu 2 Press or to select PAPER SETTINGS press Set 3 Press or to select CASSETTE or MP TRAY press Set 4 Press or to select PAPER SIZE press Set 5 Press or to select the appropriate paper size press Set You can select from the following paper sizes LTR Letter LGL Legal A4 B5 A5 EXECUTIV Executive COM10 MONARCH DL and ISO C5 N...

Page 40: ... MP TRAY press Set 4 Press or to select PAPER TYPE press Set 5 Press or to select the appropriate paper type press Set You can select from the following paper types Plain paper 17 lb to 24 lb 64 g m2 to 90 g m2 PLAIN PAPER PLAIN PAPER L 1 Heavy paper 25 lb to 34 lb 91 g m2 to 128 g m2 HEAVY PAPER HEAVY PAPER H 2 Transparency TRANSPARENCY Envelope HEAVY PAPER HEAVY PAPER H 2 1 If paper curls excess...

Page 41: ...cument and the Paper Loading When you place a document on the platen glass the orientation of the document and the orientation of the paper in the cassette or in the multi purpose feeder are as shown below Copy Document Paper Cassette Multi purpose feeder Platen glass LD_Basic_US book Page 13 Wednesday June 30 2004 2 02 PM ...

Page 42: ...ut the output tray for face down paper output IMPORTANT Do not open or close the face up cover while copying and printing Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose Paper Type Paper Output Area The Number of Output Sheets Plain Paper face up 1 sheet face down approx 60 sheets 17 lb to 20 lb 64 g m2 to 75 g m2 Recycled Paper f...

Page 43: ...ut the output tray IMPORTANT Do not place the delivered paper back on the output tray Doing so may result in paper jams Do not place objects other than paper on the output tray Doing so may result in paper jams Transparencies face up 1 sheet face down 10 sheets Envelopes face up 1 sheet face down 10 sheets Paper Type Paper Output Area The Number of Output Sheets LD_Basic_US book Page 15 Wednesday ...

Page 44: ...parencies or envelopes which tend to curl because the paper is delivered straight through out of the machine Open the face up cover Remove the delivered paper one by one IMPORTANT Do not pull the paper forcibly This machine has no face up output tray Remove the delivered paper with your hand Do not place an object in front of the face up paper output to prevent a paper jam LD_Basic_US book Page 16...

Page 45: ...arencies place a piece of plain white paper behind the document NOTE When making copies of a small size document the copy speed may be slightly slower than usual Make sure any glue ink or correction fluid on the document is completely dry before placing it on the platen glass Platen Glass Type of Document Plain paper Thick documents Photographs Small documents e g index cards Special types of pape...

Page 46: ...e shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area MAX 1 8 3 mm MAX 7 32 5 5 mm MAX 7 32 5 5 mm LTR MAX 1 8 3 mm Scanning direction LD_Basic_US book Page 2 Wednesday June 30 2004 2 02 PM ...

Page 47: ...marks on the left side of the platen glass to position a document If your document conforms to a standard paper size e g LTR or A4 align the document between the appropriate paper size marks If you do not know the size of your document or if your document does not match any of the paper size marks align the center of your document with the mark A B LD_Basic_US book Page 3 Wednesday June 30 2004 2 ...

Page 48: ... 3 4 Document Handling 3 The illustration below shows how to place an LTR size document on the platen glass 3 Gently lower the platen glass cover The document is now ready for scanning LD_Basic_US book Page 4 Wednesday June 30 2004 2 02 PM ...

Page 49: ...chine is selected as the default printer You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the printer box See Printing Documents on p 4 3 Follow this procedure if it is not selected 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click start on the Windows task bar select ...

Page 50: ...g 4 2 Printing from Your Computer 4 2 Click the corresponding printer driver icon 3 From the File menu click Set as Default Printer Windows 98 Me Set as Default LD_Basic_US book Page 2 Wednesday June 30 2004 2 02 PM ...

Page 51: ...nu The Print dialog box appears 4 From the Select Printer list box or the Name pull down list in the Print dialog box select the printer to be used 5 Click Preference or Properties NOTE Depending on the application you are using select the printer to be used in the General tab sheet in the Print dialog box then specify the print settings in the corresponding tab sheet Only for Windows 2000 6 Speci...

Page 52: ...ters and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Printers 2 Double click the corresponding printer driver icon 3 Right click the print job click Cancel Printing NOTE You can also cancel a print job using Status Monitor on the operation panel of the machine See Confirming and Deleting a Print Job on p 7 2 LD_Basic_US book Page 4 Wednesday June 30 2004 2 02 PM...

Page 53: ...ormation 4 5 Printing from Your Computer 4 More Information For detailed information on all printing features see Chapter 2 Printing in the Software Guide LD_Basic_US book Page 5 Wednesday June 30 2004 2 02 PM ...

Page 54: ...More Information 4 6 Printing from Your Computer 4 LD_Basic_US book Page 6 Wednesday June 30 2004 2 02 PM ...

Page 55: ... the image quality and enlarge or reduce the copy sizes It also describes the special copy features Documents You Can Copy For information on the types of documents you can copy their requirements and details on setting up documents see Chapter 3 Document Handling LD_Basic_US book Page 1 Wednesday June 30 2004 2 02 PM ...

Page 56: ...ove each transparency from the output tray as it is output 1 Place the document on the platen glass For details on how to place documents see Placing a Document on the Platen Glass on p 3 3 2 Press COPY 3 Use the numeric keys to enter the number of copies You can set up to 99 copies 4 Adjust any necessary settings for your document Specify the size and the type of the paper you load in the cassett...

Page 57: ...ss Start NOTE To cancel copying press Stop Reset follow the instructions in the LCD You can also cancel copying using Status Monitor See Confirming and Deleting a Copy Job on p 7 1 LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 PM ...

Page 58: ... the PAPER SIZE GROUP setting of COPY SETTINGS menu in the Menu is set to A or AB the preset copy ratios will be as follows A 50 70 100 141 and 200 AB 50 70 81 86 100 115 122 141 and 200 Enlarging or reducing using preset copy ratio is not available with the 2 on 1 copy function To return the copy ratio to 100 press Enlarge Reduce several times to display DIRECT 100 ratio press Set You can also re...

Page 59: ...just the copy ratio To increase the copy ratio press To decrease the copy ratio press NOTE Enlarging or reducing using a custom copy ratio is not available with the 2 on 1 copy function To return the copy ratio to 100 press Enlarge Reduce several times to display DIRECT 100 ratio press Set You can also return the ratio to 100 using a preset copy ratio See Enlarging Reducing Using Preset Copy Ratio...

Page 60: ...documents PHOTO for photographs TEXT PHOTO for documents with text and photographs NOTE Copy exposure automatically changes to manual mode when TEXT PHOTO or PHOTO is set Adjusting the Exposure Density You can adjust the copy exposure automatically or manually according to how light or dark your document is Adjusting Automatically 1 Press Exposure twice to select the auto mode press Set The copy e...

Page 61: ...the copy exposure press Set For a lighter copy exposure press For a darker copy exposure press NOTE When setting the exposure lighter the indicator moves to the left When setting the exposure darker the indicator moves to the right EXPOSURE LT DK 100 A4 TEXT PHOTO 01 LD_Basic_US book Page 7 Wednesday June 30 2004 2 02 PM ...

Page 62: ...o sort copies in page order It is convenient when you make multiple copies of multiple page documents 1 Place the first page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 3 2 Press Collate 2on1 COL appears in the LCD NOTE If AUTO SORT in COPY SETTINGS of the Menu is set to ON the collate copy feature is...

Page 63: ...anning multiple page documents MEMORY FULL may appear in the LCD and scanning is canceled In this case reduce the documents to be scanned Or change the image quality mode to TEXT 2 on 1 Copy Use the 2 on 1 copy function to reduce two sheets to fit on one sheet 2 NOTE This function is not available with an enlarging or reducing function This function is available only when the paper size setting is...

Page 64: ...the platen glass 6 Press Start Repeat steps 5 and 6 to scan all documents After scanning every two sheets the quantity of copies of the document specified in step 3 will be printed out 7 Press Set NOTE If the image quality mode is set to other than TEXT when making a 2 on 1 copy of a document which has many graphics or photos MEMORY FULL will appear in the LCD and copying will be canceled If this ...

Page 65: ... can set up to 99 copies 4 Adjust any necessary settings for your document Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 6 Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 6 Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 4 5 Press Start The machine begins scanning ...

Page 66: ...Special Features 5 12 Copying 5 LD_Basic_US book Page 12 Wednesday June 30 2004 2 02 PM ...

Page 67: ...he Software Guide Check if the scanner driver is installed in your computer by following this procedure 1 Open the Scanners and Cameras folder Windows 98 Me 2000 the Scanners and Cameras Properties dialog box On Windows XP Click start on the Windows task bar select Control Panel Printers and Other Hardware Scanners and Cameras On Windows 98 Me 2000 Click Start on the Windows task bar select Settin...

Page 68: ...Glass on p 3 3 2 Press SCAN Start on the machine If you are asked to select the program to launch select MF Toolbox Ver4 7 Scanning starts The MF Toolbox and the MF Toolbox settings dialog box will open but the document will be scanned without pressing Start The scanned document will be processed according to your settings When you use Start for the first time a folder with the scanning date will ...

Page 69: ...More Information 6 3 Scanning 6 More Information For detailed information on all scanning features see Chapter 3 Scanning in the Software Guide LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 PM ...

Page 70: ...More Information 6 4 Scanning 6 LD_Basic_US book Page 4 Wednesday June 30 2004 2 02 PM ...

Page 71: ...nitor to confirm or delete copy and print jobs stored in the machine When using Status Monitor the LCD displays the jobs in the following order COPY STATUS PRINT STATUS NOTE Status Monitor is disabled in the Scan mode Confirming and Deleting a Copy Job 1 Press Status Monitor 2 Press or to select COPY STATUS press Set NOTE If there is no job NO COPY JOBS EXIST is displayed If there is only one copy...

Page 72: ...atus Monitor 2 Press or to select PRINT STATUS press Set NOTE If there is no job NO PRINT JOBS EXIST is displayed If there is only one print job go to step 4 3 Press or to confirm the file name 4 If you want to delete the print job press Set 5 If you decide to delete the job press for YES NOTE To cancel deleting the job press for NO Once the job is deleted the job cannot be restored The LCD can di...

Page 73: ...power cord before cleaning the machine Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning t...

Page 74: ...g the Scanning Area Wipe the scanning area shaded area with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Platen glass cover Platen glass LD_Basic_US book Page 2 Wednesday June 30 2004 2 02 PM ...

Page 75: ... white streaks or light bands appear on the printouts the toner is running low NOTE Before handling the cartridge see the precautions in Handling and Storing the Cartridge on p 8 5 1 Remove the cartridge from the machine 2 Rock the cartridge 5 or 6 times to distribute the toner evenly Paper feeding direction LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 PM ...

Page 76: ...es a document on which the area covered with toner is 4 of the total area of an A4 size sheet The actual number of printouts that can be made per cartridge depends in part on the exposure setting room temperature and humidity If you print a large number of documents which contain heavy print or many photographs toner consumption will increase and white streaks will appear on printouts sooner than ...

Page 77: ...versely effect the quality of your printouts e g copies are completely black When the machine is exposed to such conditions allow at least 2 hours for the machine to adjust to room temperature before attempting to use it When handling the cartridge take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediately with c...

Page 78: ...5 to 85 Be sure to remove the toner cartridge from the machine when disposing of the machine Do not stand the cartridge on end or turn it upside down Storing Partially Used Cartridges If you remove a cartridge from the machine store the cartridge as described below Place the cartridge in its protective bag so that the side with the written instructions faces up Then place the cartridge into its sh...

Page 79: ...da Since its inception The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your cartridge is of no further use simp...

Page 80: ...dge s box Place the empty cartridge in the box of your new cartridge Seal the box Option B Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges Place as many cartridges as possible into one box Carefully seal the box with tape or Call 1 800 OK CANON to receive your free eight cartridge collection box LD_Basic_US book Page 8 Wednesday June 30 2004 2 02 PM...

Page 81: ... exceed UPS specifications Maximum weight 70 lb 31 8 kg Maximum length 108 2 743 mm Maximum girth length 2 width 2 height 130 3 302 mm If your shipment exceeds the above limits please call 1 800 OK CANON for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as...

Page 82: ... UPS Pick up Give the shipment to your UPS driver when you receive your next regular delivery or Take the shipment to your local UPS receiving point Option B MBE Drop off Take the shipment to a participating MBE Mail Boxes Etc Center For location please call 1 800 949 6660 By using either of the above methods of shipment your used cartridge s will be forwarded to the Canon Cartridge Collection Cen...

Page 83: ...ranchise Option B Volume Box Return eight or more cartridges We encourage you to use this option as a more efficient way to ship cartridges Call 1 800 667 2666 to receive your free Canon collection box kit The collection box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Ca...

Page 84: ...nates 1 shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada This donation is utilized in Canada For further information about The Clean Earth Campaign in Canada please call or write to Canon 1 800 667 2666 Canon Canada Inc Corporate Customer Relations 6390 Dixie Road Mississauga ON L5T 1P7 LD_Basic_US book Page 12 Wednesday June 30 2004 2 02 PM ...

Page 85: ...on When to Replace the Cartridge on p 8 3 NOTE Before handling the cartridge see the precautions in Handling and Storing the Cartridge on p 8 5 1 Open the front cover 2 Remove the cartridge from the machine 3 Remove the new cartridge from its protective bag NOTE Save the protective bag You may need it later when you remove the cartridge from the machine LD_Basic_US book Page 13 Wednesday June 30 2...

Page 86: ... and stable surface Fold the tab A on the sealing tape B as shown below and pull it out straight while supporting the cartridge Make sure that the tab itself is detached from the cartridge IMPORTANT To avoid breaking the tape do not pull out the tape at an upward or downward angle A B LD_Basic_US book Page 14 Wednesday June 30 2004 2 02 PM ...

Page 87: ...hen gently slide the cartridge into the machine as far as it will go Be sure to position the arrow mark C on the cartridge towards the inside of the machine 7 Close the front cover NOTE If the LCD displays INSTALL CARTRIDGE reset the machine by opening the front cover and then closing it C B A A B B LD_Basic_US book Page 15 Wednesday June 30 2004 2 02 PM ...

Page 88: ...y be adversely affected 1 Unplug the power cord 2 If the machine is connected to your computer remove the printer cable 3 Open the front cover 4 Grip the end of the cartridge and remove it from the machine In order to avoid direct sunlight place the cartridge in the protective bag that the cartridge came in when you purchased it 5 Close the front cover 6 Pull out the cassette completely and remove...

Page 89: ...cause personal injury Transporting the Machine by Car Pack the machine using the original packing material and box Place the machine on a level stable surface IMPORTANT Do not leave the machine inside a car for a long period of time the temperature can become very high or low Avoid rough roads excessive vibration may damage the machine or adversely affect the quality of your printouts Place a cove...

Page 90: ...Repacking and Transporting Your Machine 8 18 Maintenance 8 LD_Basic_US book Page 18 Wednesday June 30 2004 2 02 PM ...

Page 91: ...are some areas inside the machine and cartridge which are subject to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock NOTE When removing jammed paper from inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediate...

Page 92: ... if they come into contact with the parts inside the machine To avoid possible damage to the machine do not touch the pins A near the left end of the transfer roller B When removing the jammed paper do not touch the transfer roller as its surface is very delicate and susceptible to finger oil and scratches which may lead to print deterioration B A LD_Basic_US book Page 2 Wednesday June 30 2004 2 0...

Page 93: ...ap it with a thick cloth to prevent exposure to light 3 Open the face up cover A and push down the green paper release levers B on both sides of the face up paper output 4 Hold both sides of the jammed paper and carefully move it inward then gently pull it out 5 Gently pull the jammed paper out of the machine B A B LD_Basic_US book Page 3 Wednesday June 30 2004 2 02 PM ...

Page 94: ...the paper forwards and roll it inwards IMPORTANT Do not pull the jammed paper forward from the cassette It may cause a machine malfunction Do not pull the jammed paper upward the toner on the paper will stain the machine and cause a permanent reduction in print quality LD_Basic_US book Page 4 Wednesday June 30 2004 2 02 PM ...

Page 95: ... the leading edge emerges from the machine 7 Carefully pull the jammed paper straight out through the rollers If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out of the machine LD_Basic_US book Page 5 Wednesday June 30 2004 2 02 PM ...

Page 96: ... from the Multi Purpose Feeder 11 Push the paper release levers back to their original position and close the face up cover IMPORTANT Be sure to push the paper release levers back to their original position If the levers are left pushed down the paper jam error will not be resolved Never push down the paper release levers while printing This could result in damage to the fixing assembly LD_Basic_U...

Page 97: ... machine should be ready for operating If the machine returns to the ready state for operating troubleshooting has been successful If the machine does not return to the ready state for operating confirm that the paper release levers are pushed back to their original position and check to see that jammed paper is not left in the machine 13 Insert the cassette into the machine LD_Basic_US book Page ...

Page 98: ...ange PAPER SIZE in PAPER SETTINGS of the Menu See Loading Paper on p 2 4 or Specifying the Paper Size on p 2 11 Then reset the machine by opening the front cover and then closing it CHECK PRINTER Cause A problem has occurred in the printer Remedy Reset the machine by opening the front cover and then closing it If the message persists unplug the machine from the power supply and contact Canon Autho...

Page 99: ...ob being processed has been deleted on the spooled job list Disconnect the USB cable and connect it again or unplug the machine and plug it in again to clear the error message REC PAPER JAM Cause There is a paper jam Remedy Clear the paper jam See Clearing Jams on p 9 1 and reload paper in the cassette or multi purpose feeder Then reset the machine by opening the front cover and then closing it RE...

Page 100: ...per stack in the cassette does not exceed the capacity of the cassette Load paper in the multi purpose feeder one by one If you load paper while making copies do not load a different paper size On the second line in the LCD the message CASSETTE or TRAY and the paper size may appear In this case load the corresponding paper in the cassette or multi purpose feeder LD_Basic_US book Page 10 Wednesday ...

Page 101: ...as it will go and make sure the cassette is not tilted or inserted at an angle Paper feeds skewed Printing is skewed Q Is paper loaded correctly A Make sure the paper stack in the cassette or the paper in the multi purpose feeder is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 4 A Make sure the paper exit path is clear Multiple sheets feed into the mach...

Page 102: ...nsparencies loaded correctly A Make sure the transparencies in the cassette or the transparency in the multi purpose feeder is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 4 Q Is the proper transparency loaded in the multi purpose feeder A Do not use any transparencies designed for color copiers They will cause a paper jam Please use transparencies reco...

Page 103: ...tray See Face Down Paper Output Area on p 2 15 Q Is the machine installed in a proper location A Check that the machine is installed in the proper location For information about specifications of the machine see Specifications on p 11 1 For safety warnings and cautions see Installation on p xiv Envelopes do not feed correctly Q Are the envelopes loaded correctly A Make sure the envelopes are loade...

Page 104: ...structions Q Is the cassette inserted completely into the machine A Insert the cassette as far as it will go See the Set Up Instructions Q Did you connect the power cord to the machine just now A Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the energy saver mode off A The machine does not scan documents if it is in the energy saver mode To res...

Page 105: ... Replacing the Cartridge on p 8 13 Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 6 Copies are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 Q Is the cartridge free of damage A If there is a scratch on the cartridge ...

Page 106: ... of the Menu See Specifying the Paper Type on p 2 12 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select TRANSPARENCY in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 12 The printouts are missing when you make copies using the 2 on 1 copy function Q Are the documents LTR size or A4 size A Be sure to use two sheets...

Page 107: ...the machine and wait approximately 3 minutes to 5 minutes then plug it in again If the problem is fixed the Alarm indicator will turn off and the LCD will return to the standby mode If the Alarm indicator remains flash unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Printout does not match paper size Q Is the paper stack loaded and aligned corre...

Page 108: ...ected securely to the machine and your computer Disconnect the USB cable and reconnect it correctly after a while Scanned images are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 White streaks appear on the left side of the image Q Is the document placed on the platen glass correctly A Place th...

Page 109: ...ne and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more See the Set Up Instructions If the LCD remains blank unplug the machine and wai...

Page 110: ...ized Service Facilities or the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you need to contact Canon Authorized Service Facilities or the Canon Customer Care Center make sure you have the following information Product name MF3110 Serial number The serial number is on the...

Page 111: ... list 3 Press or to select the sub menu you want to change press Set NOTE For details on sub menus see Menu Descriptions on p 10 2 If you press Stop Reset before Set is pressed the item you have selected will not be registered Press Stop Reset to exit from the Menu If you press Menu the display returns to the previous screen The settings changed in the Menu do not return automatically to the setti...

Page 112: ...ize for the MP tray LTR LGL A4 B5 A5 EXECUTIV COM10 MONARCH DL ISO C5 2 PAPER TYPE Selects the paper type to be used in the MP tray PLAIN PAPER PLAIN PAPER L HEAVY PAPER HEAVY PAPER H TRANSPARENCY Name Descriptions 1 DEFAULT SETTINGS Selects the Copy or Scan mode for the machine s default mode When the power cord is plugged in or after the auto clear function activates the standby display of the s...

Page 113: ...TD ZOOM RATIO Selects the copy ratio MANUAL Selects the copy ratio 50 to 200 100 PRESET RATIO Selects the preset copy ratio The preset copy ratios will change when the paper size group is changed 4 STANDARD COPY QTY Selects the copy quantity 1 to 99 1 5 AUTO SORT Sets the auto sort function OFF The auto sort function is turned off ON The auto sort function is turned on 6 PAPER SIZE GROUP The paper...

Page 114: ... returns an error when no data is received from the computer ON The error time out is on Sets the time out period 5SEC to 300SEC 15SEC OFF The error time out is off Name Descriptions 1 AUTO CLEAR Sets the auto clear function If the machine remains idle for a set amount of time the display returns to the standby mode ON Sets the time until the machine returns to the standby mode 1MIN to 9MIN 1MIN O...

Page 115: ...stem Resolution Approx 600 dpi x 600 dpi Number of Tones 256 Acceptable Documents Up to LTR size Sheets books and three dimensional objects up to 4 4 lb 2 kg Acceptable Copy Stock Cassette Feeding 17 lb to 34 lb 64 g m2 to 128 g m2 Multi Purpose Feeder 17 lb to 34 lb 64 g m2 to 128 g m2 Plain paper recycled paper transparencies envelopes and heavy paper up to 34 lb 128 g m2 Copy Sizes LTR 8 1 2 11...

Page 116: ...machine First Copy Time Approx 13 8 sec A4 or LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Copy Speed Direct LTR 21 cpm Magnification 1 1 1 0 1 2 000 1 1 294 1 0 786 1 0 647 1 0 500 Zoom 0 500 2 000 in 1 increments Paper Feeding System Cassette Feeding 250 sheets of 17 lb 64 g m2 Multi Purpose Feeder 1 sheet Multiple Copies 1 99 P...

Page 117: ...0 3 Copying adjusting the exposure 5 6 adjusting the image quality 5 6 document requirements 3 1 making copies 5 2 paper requirements 2 1 problems 9 14 setting enlarging reducing 5 4 specifying the paper size 2 11 specifying the paper type 2 12 Customer support 1 1 D DEFAULT SETTINGS setting 10 2 DISPLAY LANGUAGE settings 10 3 Document orientation 2 13 placing 3 3 printing 4 3 quantity 3 1 require...

Page 118: ...e multi purpose feeder 2 8 M Machine Settings accessing 10 1 Making copies 5 2 MEMORY FULL message 9 9 Menu descriptions 10 2 key 1 4 Multi purpose feeder 1 2 loading an envelope 2 9 loading paper 2 8 paper requirements 2 1 N Numeric keys 1 4 O Operation panel 1 2 1 4 Orientation document 2 13 paper 2 13 Output tray 1 2 P Paper acceptable paper 2 2 cassette 1 2 feeding problems 9 11 jam 2 2 loadin...

Page 119: ... 18 Q Quality adjusting the image 5 6 print problems 9 15 Quantity document 3 1 R REC PAPER JAM message 9 9 Reduce key 1 4 REMOVE MP PAPER message 9 9 Repacking 8 16 Replacing the cartridge 8 3 8 13 Reserve copy 5 11 S SCAN key 1 4 Scanned area 3 2 Scanning areas 3 2 beforehand 6 1 documents 6 2 problems 9 18 Set key 1 4 Setting Enlargement Reduction 5 5 SHARPNESS setting 10 4 Size document 3 1 ma...

Page 120: ...ge 8 3 TONER SAVER MODE setting 10 2 Transporting 8 16 Tray output 1 2 Troubleshooting 9 1 U USB port 1 3 W Weight document 3 1 machine 11 2 print media 2 2 Z Zoom 5 5 ZOOM RATIO setting 10 3 LD_Basic_US book Page 6 Wednesday June 30 2004 2 02 PM ...

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