Canon iB4100 series Online Manual Download Page 132 | Manualshive

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Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If You Are Using iP110 series

Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

If your model has color LCD monitor

On the printer's Home screen, select

Setup

(

Various settings) ->

Web service

setup

->

Web service connection setup

->

IJ Cloud Printing Center setup

->

Delete from this

service

to delete the service registration.

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Summary of Contents for iB4100 series

Page 1: ...iB4100 series Online Manual Printer Functions Overview Printing Troubleshooting English ...

Page 2: ...XIFY Cloud Link 49 Notice for Web Service Printing 50 Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer 51 Before Using Canon Inkjet Cloud Printing Center 52 Requirements for Canon Inkjet Cloud Printing Center operation 53 Registering User Information to Canon Inkjet Cloud Printing Center 55 Registering User Information to Canon Inkjet Cloud Printing Center Color LCD Monitor 56...

Page 3: ...ing the Nozzle Check Pattern 164 Examining the Nozzle Check Pattern 165 Cleaning the Print Head 166 Deep Print Head Cleaning 167 Aligning the Print Head 168 Performing Maintenance Functions from Your Computer Windows 170 Cleaning the Print Heads 171 Aligning the Print Head Position 173 Aligning the Print Head Position Manually 174 Printing a Nozzle Check Pattern 177 Cleaning 178 Cleaning Exterior ...

Page 4: ... Changing the Print Options 218 Registering a Frequently Used Printing Profile 220 Managing the Printer Power 222 Reducing the Printer Noise 224 Changing the Printer Operation Mode 226 Changing Settings from Operation Panel 228 Changing Settings from Operation Panel 229 Setting Items on Operation Panel 230 Output settings 231 LAN settings 232 Dev user settings 235 Timezone List 237 Firmware update...

Page 5: ...vice Setup Utility 277 Starting Up IJ Network Device Setup Utility 278 IJ Network Device Setup Utility Screen 279 Performing Network Settings 284 Performing Changing Wired LAN Settings 285 Performing Changing Wireless LAN Settings 288 Assigning Printer Information 292 Initializing Network Settings 293 Changing Administrator Password 294 Setting Criteria for Printer Search Searching Specific Printe...

Page 6: ...Quality High 328 Transporting Your Printer 329 Legal Restrictions on Printing 330 Specifications 331 Information about Paper 334 Supported Media Types 335 Paper Load Limit 337 Unsupported Media Types 339 Handling Paper 340 Print Area 341 Print Area 342 Standard Sizes 343 Envelopes 345 Administrator Settings 346 Sharing the Printer on a Network 347 Setting Up a Shared Printer 348 Restrictions on Pr...

Page 7: ...oklet Printing 383 Duplex Printing 385 Stamp Background Printing 389 Setting Up Envelope Printing 398 Printing on Postcards 400 Switching the Paper Source to Match the Purpose 402 Displaying the Print Results before Printing 404 Setting Paper Dimensions Custom Size 405 Editing the Print Document or Reprinting from the Print History 407 Changing the Print Quality and Correcting Image Data 411 Print...

Page 8: ...ling the Printer Driver 498 Printing Using a Web Service 499 Using PIXMA MAXIFY Cloud Link 49 Printing with Google Cloud Print 501 Getting Google Account 503 Registering Printer with Google Cloud Print 504 Printing from Computer or Smartphone with Google Cloud Print 507 Deleting Printer from Google Cloud Print 511 Printing from an AirPrint enabled Printer with Mac 37 Printing from a Device Equippe...

Page 9: ...N Setup 549 Check 3 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 550 Check 4 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 551 Check 5 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 552 Check 6 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 553 Cannot Find Printer after Searching ...

Page 10: ...0 Images Incomplete or Missing Windows 601 Ink Blots Paper Curl 602 Paper Is Smudged Printed Surface Is Scratched 603 Back of Paper Is Smudged 607 Uneven or Streaked Colors 608 No Ink Comes Out 610 Paper Does Not Feed Properly No Paper Error 611 Automatic Duplex Printing Problems 613 Printing Stops 615 Cannot Print Using AirPrint 616 Mechanical Problems 617 Power Does Not Come On 618 Power Shuts O...

Page 11: ...rror Occurs 632 Message Appears 634 If You Cannot Solve a Problem 641 List of Support Code for Error 642 List of Support Code for Error Paper Jams 644 1300 645 1303 648 1313 650 1314 653 Other Cases 655 1007 656 1008 657 1200 658 1309 659 1310 660 1319 661 1575 662 1600 663 1660 664 1688 665 1700 666 1701 667 1754 668 1755 669 1872 670 1873 671 1874 672 1890 673 2111 674 ...

Page 12: ...13 683 3426 684 3427 685 3428 686 3429 687 3430 688 3431 689 3432 690 3433 691 4100 692 4103 693 4104 694 5100 695 5102 696 5103 697 5104 698 5105 699 5200 700 5203 701 5204 702 5205 703 5206 704 5207 705 5208 706 5209 707 5400 708 5500 709 5501 710 ...

Page 13: ...02 716 6800 717 6801 718 6900 719 6901 720 6902 721 6910 722 6911 723 6920 724 6921 725 6930 726 6931 727 6932 728 6933 729 6940 730 6941 731 6942 732 6943 733 6944 734 6945 735 6946 736 7100 737 7200 738 7201 739 7202 740 7203 741 7204 742 7205 743 ...

Page 14: ...B202 744 B203 745 B204 746 B205 747 B502 748 B503 749 B504 750 C000 751 ...

Page 15: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 16: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the fol...

Page 17: ...vided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bin...

Page 18: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 19: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 20: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 21: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 22: ...OWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in ...

Page 23: ...d or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WA...

Page 24: ...stribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the document...

Page 25: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 26: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 27: ...Using the Printer Printing Documents from Your Computer Windows Printing Documents from Your Computer Mac OS 27 ...

Page 28: ... 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the LCD 5 Press the OK button 6 Use the or button to select the size of paper in the cassette and then press the OK button 28 ...

Page 29: ...e and click Preferences or Properties Printer driver settings are displayed Note Command and menu names vary by application and printing may involve more steps For detailed instructions refer to the application user manual 11 Select a typical printing profile In Commonly Used Settings on the Quick Setup tab select a profile that suits the purpose of printing Once you select a printing profile pres...

Page 30: ...ce select the cassette where the paper is loaded 13 Once the print settings are complete click OK to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Windows Printer Driver 30 ...

Page 31: ... 2 Load paper printing side DOWN 3 Align the paper guides with the paper length and width 4 Insert the cassette After you insert the cassette a screen for registering paper information for the cassette is displayed on the LCD 5 Press the OK button 6 Use the or button to select the size of paper in the cassette and then press the OK button 31 ...

Page 32: ...en the paper output support B 9 In the application select Print You can often access the Print dialog by selecting Print in the File menu Note For detailed instructions on operation refer to the application user manual 10 Select the model name and click Printer list Click Show Details to switch the Setup window to the detailed display 32 ...

Page 33: ...11 Select the paper size In Paper Size select the paper size you use 12 Select Quality Media from the pop up menu 33 ...

Page 34: ...er 14 Select the paper source In Paper Source select the cassette where the paper is loaded 15 Once the print settings are complete click Print to print Note A variety of print settings can be configured with the printer driver Printing from Application Software Mac OS Printer Driver 34 ...

Page 35: ...ontent Materials Print Items with Easy PhotoPrint Web Application Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT 35 ...

Page 36: ...Printing from an AirPrint enabled Printer Printing from an AirPrint enabled Printer with Mac Printing from an AirPrint enabled Printer with iOS Device 36 ...

Page 37: ...st check your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Sca...

Page 38: ...or wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print U...

Page 39: ...nment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turn...

Page 40: ...your model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 40 ...

Page 41: ...be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in ot...

Page 42: ...Home button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right...

Page 43: ...ion The printer supports direct connection in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router Switch to direct connection to print wirelessly Using Printer with Direct Connection 43 ...

Page 44: ... service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of ...

Page 45: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 45 ...

Page 46: ... click After installing utilities compatible with Quick Utility Toolbox they will be added to this menu The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to the following for details Quick Utility Toolbox Guide Windows Quick Utility Toolbox Guide Mac OS 46 ...

Page 47: ...nnect using a wireless router and the other method is to connect without using a wireless router The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the c...

Page 48: ...t be used If you connect a device connected to the Internet via a wireless router to the printer that is in the direct connection the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection...

Page 49: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 50: ...saved in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXM...

Page 51: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 51 ...

Page 52: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 53: ...la Firefox Google Chrome Mac OS X v10 6 OS X Yosemite v10 10 Safari 5 1 6 7 8 Smartphone or tablet OS Browser Resolution iOS 7 or later OS standard browser 320 x 480 or higher Android 4 or later 480 x 800 or higher The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser...

Page 54: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 54 ...

Page 55: ...Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 55 ...

Page 56: ...om the printer home screen select Cloud If printer information has not been registered to the cloud service server the Registration Preparation Completion Screen appears 3 From cloud main screen select Use from Smartphone or Mobile Integration Guide 4 Follow instructions appearing in screen and select Next 5 In user registration screen select Show QR Code You can also access the URL manually from ...

Page 57: ... install one from App Store or Google Play 7 In Preparation for registration screen select Send blank e mail Note When you select Send blank e mail the destination entry completed mailer starts up automatically After the blank e mail is created send that e mail without making any changes If you want to register a different e mail address select Do not send to display the E mail address entry scree...

Page 58: ...rror if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by going to the printer s Home screen and selecting Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service You may not be able to receive the notification if you are using a spam f...

Page 59: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 59 ...

Page 60: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 60 ...

Page 61: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 61 ...

Page 62: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 63: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 63 ...

Page 64: ...authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication URL and Printer registration ID are printed Important The operation to complete the registration should be done within 60 minutes Access the URL on the printed page and then enter the e mail address and other necessary information Important Do not use the Back b...

Page 65: ...egistration screen is displayed select Create new account 3 Enter the E mail address and Printer registration ID of the printer s owner and then select OK The registration page URL is sent to the e mail address entered 65 ...

Page 66: ...JCloudPrintingCtr Delete from service You may not be able to receive the notification if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered ...

Page 67: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 67 ...

Page 68: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 68 ...

Page 69: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 70: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 70 ...

Page 71: ...rinter registration ID The procedure is as follows 1 Check that the printer is connected to the Internet Important To use this function you must connect this printer to the Internet If your model has color LCD monitor 2 From the home window select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Register with this service 3 In the registration co...

Page 72: ... Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK the authentication site URL and your Printer registration ID are printed Important The operation to complete the registration should...

Page 73: ...n you must connect this printer to the Internet 2 Displaying Printer Information For details go to the Online Manual home page and see Checking Printer Information for your model 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the Preparation for registration screen appears select Send blank e ma...

Page 74: ... be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by Displaying Printer Information and selecting IJ Cloud Printing Center setup Delete from this service To display printer information go to the Online Manual home page and see Checking Printer Information fo...

Page 75: ...ccess the URL in the e mail Register the Information and Complete the User Registration 1 Check that e mail containing URL has been sent to registered e mail address and access URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 75 ...

Page 76: ...ster password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen enter the password you want to register into Password and Password Confirmation and then select Next 76 ...

Page 77: ...ow The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter Nickname Enter any user name you want to use Important The user name entry field has the following character restrictions 77 ...

Page 78: ...e list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen i...

Page 79: ...Enter the registered E mail address and Password and Log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 79 ...

Page 80: ...ered in the user registration Keep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in ...

Page 81: ...jpg jpeg pdf docx doc xlsx xls pptx ppt and rtf The file formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information a...

Page 82: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 82 ...

Page 83: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 83 ...

Page 84: ...ve 5 tries to enter your password If you fail you will not be able to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password t...

Page 85: ...rinting Center Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is...

Page 86: ...ears Note Group management appears only when you use Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indica...

Page 87: ...rinter When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK Note If Select how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears...

Page 88: ...ter Note Although the number of printers that can be registered for one domain is not limited only up to 16 printers are guaranteed to operate Manage users screen From the Manage users screen you can check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the use...

Page 89: ...nagement screen you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center changing groups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set...

Page 90: ...sy PhotoPrint To switch between service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed s...

Page 91: ...Note You can register up to 20 groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If ...

Page 92: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 92 ...

Page 93: ...nting Center at Work Note If you manage the usable apps by printer the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrang...

Page 94: ... context menu 4 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 94 ...

Page 95: ...plays the latest notices The symbol indicates that there is a new unread notice My account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are...

Page 96: ...fig This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 96 ...

Page 97: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model 97 ...

Page 98: ... can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or ...

Page 99: ... of 3 father mother and child as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing ...

Page 100: ... The father selects Add user and by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service 100 ...

Page 101: ... or delete apps After the Administrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 101 ...

Page 102: ...he father sets Manage app availability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK 102 ...

Page 103: ...All registered users can register and delete apps freely 103 ...

Page 104: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 105: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 105 ...

Page 106: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 106 ...

Page 107: ...roup to be renamed 9 The senior clerk enters the Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registere...

Page 108: ...10 Select Settings and in group setup screen check that all users on the Users tab are selected 11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 108 ...

Page 109: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 110: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 110 ...

Page 111: ...restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appears...

Page 112: ...5 On Users tab select only president 6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 112 ...

Page 113: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 113 ...

Page 114: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 114 ...

Page 115: ... the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 115 ...

Page 116: ...2 For Require security code select Set 3 Select printer for setting up Security code Security codes identify individual users when multiple users are using a printer 116 ...

Page 117: ...ort Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code To send a notification e mail only to users without a Security code select OK To display the Security code setup screen when each user logs in and not send the notification e mail select Cancel 117 ...

Page 118: ...anumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 7 Enter Security code that you set and Log in 118 ...

Page 119: ...n Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 119 ...

Page 120: ...management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 3 On the Printers tab clear printer that was set up for president 120 ...

Page 121: ...f a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 121 ...

Page 122: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 122 ...

Page 123: ...nitor If you are using PRO 1000 series or PRO 500 series If your model has color LCD monitor 1 Check that an e mail containing the URL has been sent to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends ...

Page 124: ...ail containing the URL has been sent to the registered e mail address and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition ...

Page 125: ...Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears Adding a PIXMA MAXIFY Cloud Link User 125 ...

Page 126: ...MAXIFY Cloud Link User Several people can use one printer This section describes the user addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user 126 ...

Page 127: ...for completing the registration is then sent to the entered e mail address Note If you enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read t...

Page 128: ...n screen enter you desired password into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 128 ...

Page 129: ...te alphanumeric characters and symbols _ Alphabets are case sensitive 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving ti...

Page 130: ...rm various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If ...

Page 131: ... To set Multiuser mode without sending a notification e mail select Cancel Troubleshooting Canon Inkjet Cloud Printing Center 131 ...

Page 132: ... app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister t...

Page 133: ... the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Various settings Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN an...

Page 134: ...ud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 135: ...one or tablet iOS or Android wirelessly Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play Follow the steps below to print photos easily 1 Download Canon PRINT Inkjet SELPHY For iOS For Android 2 Connect printer to Wi Fi by following instructions on application screen 3 Select photo in Photo Print of application and then tap Print 135 ...

Page 136: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 137: ...Handling Paper Ink Tanks etc Loading Paper Paper Sources Loading Plain Paper Photo Paper Loading Envelopes Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD 137 ...

Page 138: ...Loading Paper Paper Sources Loading Plain Paper Photo Paper Loading Envelopes 138 ...

Page 139: ... Oficio B Oficio M Oficio Foolscap or Legal India in both cassettes and set the printer to automatically switch to the other cassette when the first one is empty Cassette settings Note When printing select the correct sizes and types of paper Incorrect page size and media type settings may cause feeding from the wrong paper source or print quality may be affected For instructions on loading paper ...

Page 140: ...e is not flush against the printer but you can cover it by pulling out the paper output tray Set the cassette to this position for normal use F Lock position for paper larger than A4 or Letter size Set to position F for paper larger than A4 size such as Legal sized paper In this position the cassette is not fully covered when you pull out the paper output tray By design the cassette protrudes from...

Page 141: ...141 ...

Page 142: ...eights of paper you can use see Supported Media Types For instructions on loading envelopes see Loading Envelopes 1 Prepare the paper Align the edges of the paper If the paper is curled flatten it Note Align the edges of paper neatly before loading it Loading an uneven stack of paper may cause paper jams If paper is curled gently bend the curled corners in the opposite direction to flatten the pap...

Page 143: ...on the cassette Important Always load paper in portrait orientation C Loading paper in landscape orientation D may cause paper jams Note Some paper such as photo paper has distinct top and bottom surfaces Load this paper with the whiter or glossy side facing down Align the stack of paper with the edge of the cassette as shown 143 ...

Page 144: ...paper larger than A4 size press the lock G and pull the cassette all the way out 5 Align the front paper guide A with the stack The paper guide A clicks into place when aligned with a page size marked on the cassette 6 Slide the right paper guide B to align the right and left guides with both edges of the stack Do not set the paper guides too firmly against the paper which may cause feeding proble...

Page 145: ...a screen for registering paper information for the cassette is displayed on the LCD Note Paper A4 or Letter sized or smaller The cassette stops at the same position as the extended paper output tray which then covers the cassette Paper larger than A4 or Letter size The cassette protrudes past the paper output tray Do not force the cassette into the printer any further which may damage the printer ...

Page 146: ...te and then press the OK button Note Current page size and media type settings are marked with a Paper Settings 10 Use the or button to select the type of paper in the cassette and then press the OK button 11 Pull out the output tray extension J and open the paper output support K 146 ...

Page 147: ...Note Before printing select the size and type of loaded paper on the print settings screen of the printer driver 147 ...

Page 148: ...dy moistened Note For details on sizes and weights of paper you can use see Supported Media Types 1 Prepare the envelopes To flatten the envelopes press down on the corners and edges If the envelopes are curled hold opposite corners and gently bend them the opposite way Flatten any flaps that are bent Using a pen press the leading edge in the direction of insertion to flatten the envelope Side vie...

Page 149: ... Load the envelopes face DOWN centered in cassette 1 The flap will face up as shown below Up to 10 envelopes can be loaded at once Note Align the stack of envelopes with the edge of cassette 1 as shown Feeding problems may occur if the envelopes are touching the protrusion C 149 ...

Page 150: ... the paper guides too firmly against the envelopes which may cause feeding problems Note Do not load envelopes past the load limit mark D Keep the stack height below the paper guide tabs E 7 Insert cassette 1 Push cassette 1 into the printer until it stops After you insert the cassette a screen for registering paper information for the cassette is displayed on the LCD 150 ...

Page 151: ...n the cassette and then press the OK button Note Current page size and media type settings are marked with a Paper Settings 10 Use the or button to select Envelope and then press the OK button 11 Pull out the output tray extension F and then open the paper output support G 151 ...

Page 152: ...Note Before printing select the size and type of loaded envelopes on the print settings screen of the printer driver 152 ...

Page 153: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD 153 ...

Page 154: ...lace are identified on the LCD and the print head holder A moves into position for replacement of those ink tanks Caution Do not stop the moving print head holder or force it to a different position Do not touch the print head holder until it stops moving Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a...

Page 155: ...k eject lever B The ink tank is ejected To replace another ink tank press the OK button to select OK Next and display the screen for the next ink tank to replace Important Place the removed ink tank into a plastic bag immediately after removing from the printer Otherwise ink residue may stain your clothes or the surrounding area Do not touch parts other than ink tanks Follow local regulations when...

Page 156: ...Important Do not touch the contact C or interface D of the ink tank 4 Insert the new ink tank aligning it with the installation guide E on the printer 156 ...

Page 157: ...ect OK Exit If OK Next is displayed another ink tank can be replaced To replace the next ink tank press the OK button and repeat this procedure from step 2 To exit ink tank replacement press the OK button until OK Exit is displayed The print head holder moves to the standby position The ink tanks cannot be removed from this position Important Printing is not possible without a complete set of ink ...

Page 158: ...rinter without ink tanks installed Replace empty ink tanks with new ones Installing used ink tanks may clog the nozzles Used ink tanks may also prevent correct notification of the ink tank replacement timing Do not remove installed ink tanks and leave them outside the printer In this state ink tanks will dry out which may prevent correct operation when they are reinstalled To maintain optimal prin...

Page 159: ... Example Ink tank is running low Prepare a new ink tank Note Ink levels on this screen are estimates To print the ink tank model number select Print ink number in Ink information on the Setup menu screen You can also check ink status from a computer Checking the Ink Status from Your Computer Windows Checking the Ink Status from Your Computer Mac OS 159 ...

Page 160: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 160 ...

Page 161: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 161 ...

Page 162: ...rinting the Nozzle Check Pattern From your computer Printing a Nozzle Check Pattern Windows Printing a Nozzle Check Pattern Mac OS Step2 Examine the nozzle check pattern Some missing lines or horizontal white streaks in the pattern Step3 Clean the print head From your printer Cleaning the Print Head From your computer Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS After cleaning ...

Page 163: ...rint head cleaning again If the problem is still not resolved the print head may be damaged Contact the service center To Correct Misalignment Step Align the print head From your printer Aligning the Print Head From your computer Aligning the Print Head Position Windows Aligning the Print Head Position Mac OS 163 ...

Page 164: ... 1 After you insert the cassette a screen for registering paper information is displayed on the LCD Select A4 or Letter in Size and Plain paper in Type and then press the OK button Important Nozzle check patterns cannot be printed from cassette 2 Load paper in cassette 1 3 Pull out the output tray extension and open the paper output support 4 Press the Setup button use the or button to select Main...

Page 165: ...pattern B C Number of pages printed to date If pattern A has missing lines The print head must be cleaned D No missing lines E Missing lines If pattern B has horizontal white streaks The print head must be cleaned F No horizontal white streaks G Horizontal white streaks Note On the nozzle check printout the record of total pages printed is indicated in increments of 50 pages 165 ...

Page 166: ...ds Mac OS Cleaning from the operation panel cleans all print head colors 1 Make sure the printer is on 2 Press the Setup button use the or button to select Maintenance and then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning and then press the OK button The printer now starts cleaning the print head Do not perform any other operations until print head cleaning is...

Page 167: ...ad colors 1 Make sure the printer is on 2 Press the Setup button use the or button to select Maintenance and then press the OK button LCD and Operation Panel 3 Use the or button to select Deep cleaning and then press the OK button Deep print head cleaning now begins Do not perform any other operations until deep print head cleaning is finished Cleaning will take 2 3 minutes 4 Check the condition o...

Page 168: ...in Size and Plain paper in Type and then press the OK button Important Print head alignment cannot be performed from cassette 2 Load paper in cassette 1 3 Pull out the output tray extension and open the paper output support 4 Press the Setup button use the or button to select Maintenance and then press the OK button LCD and Operation Panel 5 Use the or button to select Head alignment and then pres...

Page 169: ...Aligning the Print Head Position Manually Mac OS 169 ...

Page 170: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern 170 ...

Page 171: ...ute cleaning Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more...

Page 172: ...essage 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Clean...

Page 173: ...ce tab The Start Print Head Alignment dialog box opens 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 Note The number of sheets to be used differs when you select the manual head alignment 4 Execute head alignment Make sure t...

Page 174: ...er is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Switch head alignment to manual Check the Align heads manually check box 4 Apply the settings Click OK and when the confirmation message appears cli...

Page 175: ...ir numbers are automatically entered in the associated boxes When you have entered all the necessary values click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not op...

Page 176: ... click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks Note To pri...

Page 177: ...inting the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is not available for the nozzle check pattern printing Be sure to load paper in the cassette 1 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK ...

Page 178: ...Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 178 ...

Page 179: ...e printer turn it off and unplug it To avoid scratching surfaces do not clean with tissue paper paper towels or rough textured cloth Additionally paper dust or fibers may remain in the printer and clog the print head or affect printing quality Never clean the printer with detergent or volatile chemicals such as thinner benzine or acetone which may cause malfunction or damage surfaces 179 ...

Page 180: ... message appears after you insert the cassette press the OK button 5 Use the or button to select the paper source to clean Cassette 1 or Cassette 2 and then press the OK button The paper feed rollers rotate as they are cleaned without paper 6 After confirming that the paper feed rollers have stopped rotating load three sheets of A4 or Letter sized plain paper in the paper source selected in step 5...

Page 181: ...9 Press the Back button to exit If the problem remains after you clean the paper feed rollers contact the service center 181 ...

Page 182: ...or Letter sized plain paper in half widthwise and then unfold it 3 Fold one side in half again aligning the edge of the sheet with the center crease and then unfold the paper 4 Load only this sheet in cassette 1 with the ridges of the creases facing up and the edge of the uncreased half facing away from you After you insert the cassette a screen for registering paper information is displayed on th...

Page 183: ...e paper now cleans inside the printer as it passes through Check the ridges of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note When repeating Bottom Plate Cleaning use a new sheet of paper If the problem remains after repeated cleaning protrusions inside the printer may be stained Carefully wipe off any ink on the protrusions using a cotton swab or the like ...

Page 184: ...1 Pull out cassette 1 or cassette 2 and remove the paper 2 Use a moistened cotton swab to wipe away any dirt or debris on the pad A Important After cleaning allow the pad to dry completely Example of cleaning cassette 1 3 Reload the paper and insert the cassette Note If a message appears after you insert the cassette press the OK button If the problem is not resolved contact the service center 184...

Page 185: ...from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Utility Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information Net...

Page 186: ... Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer Legal Restrictions on Printing Specifications 186 ...

Page 187: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 187 ...

Page 188: ...an 14 kg it is recommended to have two people lifting the printer Accidental dropping of the printer causes injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant verti...

Page 189: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes...

Page 190: ... une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Environmental Information Reducing your environmental impact Power Consumption and Operational Modes The amount of electricity a device consumes depends on the way the device is used This product is designed and set in a way to allow you to reduce the power consum...

Page 191: ...191 ...

Page 192: ...ronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Alt...

Page 193: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 194: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 195: ...ler produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug af...

Page 196: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 197: ...y Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www ca...

Page 198: ...rópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované z...

Page 199: ...s ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti s...

Page 200: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 201: ...om uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru za...

Page 202: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel 202 ...

Page 203: ...Main Components Front View Rear View Inside View Operation Panel 203 ...

Page 204: ... covers the cassette when extended Normally leave the tray out 4 cassette 1 Holds all sizes of paper that are compatible with the printer such as plain paper photo paper and envelopes Paper Sources 5 cassette 2 Holds A4 Letter Legal Oficio B Oficio M Oficio Foolscap and Legal India sized plain paper Paper Sources 6 output tray extension Pull out to support ejected paper 7 paper output support Open...

Page 205: ...cord 3 wired LAN connector Connect an Ethernet cable to use the printer in a local network 4 USB port Connect the USB cable for a direct connection with a computer Important Do not touch any exposed metal parts Do not connect or disconnect the USB or Ethernet cable while printing from a computer 205 ...

Page 206: ...Inside View 1 ink tank eject lever Push up to remove ink tanks 2 print head holder The print head is pre installed Note For instructions on replacing ink tanks see Replacing Ink Tanks 206 ...

Page 207: ...ter flashing when the printer is turned on 4 Stop button Cancels print jobs in progress 5 Alarm lamp Lights up or flashes in case of errors 6 OK button Confirms your selection of menu or setting items Also used to resolve errors 7 and buttons Used to select menu or setting items LCD and Operation Panel 8 Back button Returns to the previous screen 9 Setup button Displays the Setup menu screen From ...

Page 208: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 208 ...

Page 209: ... on Note After you turn the printer on it requires a warm up period of about 20 seconds before any operations Wait until the standby screen is displayed The LCD turns off automatically after about 5 minutes of inactivity To activate the display again press a button other than the ON button on the operation panel or perform a printing operation 209 ...

Page 210: ...rror message appears on the LCD see Message Appears You can set the printer to turn on automatically when printing is started from a printer connected by USB or network This feature is disabled by default From your printer Turning on off Printer Automatically From your computer Managing the Printer Power Windows Managing the Printer Power Mac OS Turning the printer off 1 Press the ON button to tur...

Page 211: ... after a specified period when no print jobs are received from a computer This feature is enabled by default From your printer Turning on off Printer Automatically From your computer Managing the Printer Power Windows Managing the Printer Power Mac OS 211 ...

Page 212: ...that it is not affected by these problems Excessively hot Corroded Bent Worn Cracked or split Caution If the power plug power cord case is affected by these or other problems unplug the printer and request service Continuing to use the printer with any of these problems may cause a fire or electric shock 212 ...

Page 213: ...tton and confirming that the POWER lamp is off Unplugging the printer while the POWER lamp is still on may cause the print head to dry out or become clogged which may affect print quality 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the printer Power cord specifications vary by region 213 ...

Page 214: ...gs screen use the or button B to select an item or option and then press the OK button C to continue To return to the previous screen press the Back button D Changing auto cassette switching On the standby screen press the Setup button A Use the or button B to select Device settings Press the OK button C Use the or button B to select Cassette settings Press the OK button C Use the or button B to s...

Page 215: ...Press the OK button C Use the or button B to change the setting and then press the OK button C 215 ...

Page 216: ...ging Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser 216 ...

Page 217: ...Printer Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 217 ...

Page 218: ...rinting differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item ...

Page 219: ...The Page Setup tab is displayed again 219 ...

Page 220: ... a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings di...

Page 221: ...ver version the print settings that are already registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setu...

Page 222: ...nction automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disable...

Page 223: ...u want to disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 223 ...

Page 224: ...not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of th...

Page 225: ...Note The effects of the quiet mode may be less depending on the paper source and the print quality settings 225 ...

Page 226: ...ead Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is...

Page 227: ...ing the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing 4 Apply the settings Click OK and when the confirmation message appears click OK The printer operates with ...

Page 228: ...Settings from Operation Panel Setting Items on Operation Panel Output settings LAN settings Dev user settings Firmware update Cassette settings Reset setting Web service setup System information Quiet setting Turning on off Printer Automatically 228 ...

Page 229: ... setting 1 Make sure printer is turned on 2 Press Setup button The Setup menu screen is displayed 3 Select Device settings and press OK button The Device settings screen is displayed 4 Select setting item and press OK button The setting screen for the selected item is displayed 5 Select menu and press OK button 6 Select setting item and press OK button For more on setting items on the operation pa...

Page 230: ... user settings Web service setup Turning on off Printer Automatically Quiet setting Items for Paper Printing Output settings Cassette settings Paper Settings Items for Maintenance Management System information Firmware update LAN settings Reset setting 230 ...

Page 231: ...m from Device settings on Setup menu Prevent abrasion Use this setting only if the print surface becomes smudged Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality 231 ...

Page 232: ...utton method Follow the on screen instructions during setup Other setup WPS PIN code Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Direct connection Setting items are available when you connect a wireless communication device such as a smartphone or tablet to the printe...

Page 233: ...yed on the Network Explorer in Windows 10 Windows 8 1 Windows 8 Windows 7 and Windows Vista Optimize WSD In Selecting Active allows you to receive the WSD printing data faster Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enab disab Bonjour Selecting Active allows you to use Bonjour to perform the network settings LPR setting Enables d...

Page 234: ...eption when using wired LAN Note Depending on the router you are using discontinuous reception may not be enabled even though Active is selected Discontinuous reception is enabled only while the printer is on standby The LCD is in the screen saver mode 234 ...

Page 235: ...t day of week Specify the day of the week Set shift time Specify the hour 24 hour clock Time zone Specifies the time zone according to a country or region you live in Specifying the time zone allows you to display the correct time and date an e mail was sent on your mail software For more on the time zone for each country or region Timezone List Language selection Changes the language for LCD mess...

Page 236: ...o sending Selects whether you will send the printer usage information to Canon The information sent to Canon will be utilized to develop better products Select ON to send the printer usage information to Canon 236 ...

Page 237: ...tern Africa Ghana UTC 1 00 Central European Time France Germany West Africa Time Nigeria Congo UTC 2 00 Eastern European Time Finland Greece Central Africa Time South Africa UTC 3 00 Russia Kaliningrad Ukraine Belarus Saudi Arabia East Africa Time UTC 3 30 Iran UTC 4 00 Russia Moscow Azerbaijan Georgia United Arab Emirates Mauritius UTC 4 30 Afghanistan UTC 5 00 Pakistan UTC 5 30 India UTC 5 45 Ne...

Page 238: ...nds New Caledonia UTC 12 00 Russia Magadan New Zealand Fiji Kiribati Gilbert Islands UTC 12 45 New Zealand Chatham Island UTC 13 00 Tonga Kiribati Phoenix Islands Samoa From 2011 12 31 Tokelau From 2011 12 31 UTC 14 00 Kiribati Line Islands 238 ...

Page 239: ... sure the printer is connected to the Internet Note If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure the printer is connected to the computer with a LAN cable properly Check the network settings such as a router If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a while Cu...

Page 240: ...ter Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the printer detects whether the paper size and the media type are the same as those registered in Register paper info If pr...

Page 241: ...ck to the default The LAN settings are not returned back to the default Device info sending Applies the setting not to send the device information to Canon All data Reverts all settings you made to the machine printer back to default Note You cannot set the following setting items back to the default The language displayed on the LCD The current position of the print head CSR Certificate Signing R...

Page 242: ...ing item from Setup menu The following setting items are available GoogleCloudPrint Registers Deletes the printer to from Google Cloud Print IJCloudPrintingCtr Registers Deletes the printer to from Canon Inkjet Cloud Printing Center 242 ...

Page 243: ...mation Select this setting item from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number 243 ...

Page 244: ...menu screen You can reduce the operating noise while printing is in progress Important Operating speed is reduced compared to when OFF is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the printer or the printer d...

Page 245: ...nd press OK button 5 Select ON and press OK button Note You can select whether you turn the printer on automatically from the operation panel of the printer or the printer driver No matter how you set the mode the mode is applied when printing data is sent to the printer Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing ...

Page 246: ...Note You can select whether you turn off the printer automatically from the operation panel of the printer or the printer driver 246 ...

Page 247: ...Changing Printer s Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E mail 247 ...

Page 248: ...later Web browser Android standard Web browser Browser or Chrome Mac OS device OS Mac OS X v 10 6 or later Web browser Safari 5 1 or later Windows device OS Windows Vista SP2 or later Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 1 Make sure printer is turned on 2 Check printer s IP address Print the network setting information to ch...

Page 249: ...or computer this step is not necessary after the next time If All data in Reset setting was performed from the printer s operation panel download the root certificate again and then register it If the root certificate is not registered a message to warn you that the secure connection is not guaranteed may appear 5 Select Log on The password authentication screen appears Note When the standard user...

Page 250: ...sword 7 Check printer status and change printer settings For changeable setting items see below Changeable Setting Items Using Web Browser 8 When you finish checking printer status and changing printer settings select Log off 9 Close web browser 250 ...

Page 251: ...to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate For Internet Explorer 1 Select Download on Remote UI Downloading the root certificate is started 2 If confirmation screen appears select Open Certificate screen is displayed Note To save the certificate file to your device ...

Page 252: ...he root certificate registration is completed For Safari 1 Select Download on Remote UI Downloading the root certificate is started 2 Open the download file Add Certificates screen is displayed 3 Select Add 4 Make sure that thumbprint of certificate detail information matches printer s thumbprint For printer s thumbprint check Certificate fingerprint SHA 1 column or Certificate fingerprint SHA 256...

Page 253: ...correct root certificate has been registered make sure that thumbprint of certificate information matches printer s thumbprint Follow the steps below Note Some Android devices cannot check the thumprint of a registered root certificate 1 From Settings menu on your device select Security Trust credentials and USER The list of downloaded certificates is displayed 2 Select downloaded certificate The ...

Page 254: ...Note If a password is set on your device entering a password may be required 3 Select Install 4 Select Install on displayed dialog The root certificate registration is completed 254 ...

Page 255: ...the connection of a specific IP address for IPv4 address or IPv6 address Using SNMP settings in Other settings in LAN settings you can specify the SNMP and MIB setting to management the printer via a network Important If you has refused the IP address of administrator s device using IP filtering by mistake reset LAN settings of the printer For resetting LAN settings see Reset setting Note Some of ...

Page 256: ...ator This function allows you to register to Google Cloud Print or IJ Cloud Printing Center or delete a registration Other Items Printer status This function displays printer information such as the remaining ink amount the status and detailed error information You can also connect to the ink purchase site or support page and use Web Services Records of use This function displays the total number ...

Page 257: ... number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes Whe...

Page 258: ...andard user mode and set a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus are displayed 3 Select Standard user mode settings 4 When the confirming message is displayed select Yes 5 Enter a password and then select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 charact...

Page 259: ... server test connect 4 Select Set mail server The setting items for mail server are displayed 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure connec...

Page 260: ... password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recommended that you prepare this printer dedicated e mail acco...

Page 261: ...e information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus are displayed 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination is displayed 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Select...

Page 262: ...The resending setting is completed 262 ...

Page 263: ...Network Connection Network Connection Tips 263 ...

Page 264: ...t Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method 264 ...

Page 265: ...tting 1 minute Enab disab Bonjour Active Service name Canon iB4100 series LPR setting Active DRX setting Wired LAN Active RAW protocol Active LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Direct Connection Defaults Item Default SSID Identifier for direct connection DIRECT abXX iB4100series 1 Password YYYYYYYYYY 2...

Page 266: ...igits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 266 ...

Page 267: ...c OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the follow...

Page 268: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 268 ...

Page 269: ...inter starts printing network settings information The printed network settings information is as follows Item Description Setting Product Information Product information Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Wireless LAN Wireless LAN Enable Disable MAC Address MAC address XX XX XX XX XX XX Infrastructure Infrastructure Enable Disa...

Page 270: ... XXXX Stateless Prefix Length 1 2 Stateless prefix length 1 XXX Stateless Address2 2 Stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length2 2 Stateless prefix length 2 XXX Stateless Address3 2 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length3 2 Stateless prefix length 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXXX...

Page 271: ...XXX XXX XXX Default Gateway Default gateway XXX XXX XXX XXX TCP IPv6 TCP IPv6 Enable Disable Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length 2 Subnet prefix length XXX IPsec 3 IPsec setting Active Security Protocol 3 Security method Wired LAN Wired LAN Enable Disable MAC Address MAC address XX XX XX XX XX XX Connection Wired LAN status Active Inac...

Page 272: ...ngth 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length4 2 Stateless prefix length 4 XXX Default Gateway1 2 Default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway2 2 Default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway3 2 Default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway4 2 D...

Page 273: ...s XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy server setting Enable Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Port Proxy port specification 1 to 65535 Cert Fingerprt SHA 1 Certificate fingerprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Cert Fingerprt SHA 256 Certificate fingerprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX X...

Page 274: ...t Device settings LAN settings Change LAN and select Wireless LAN or Wired LAN After that perform settings on the Wireless LAN or Wired LAN sheet on IJ Network Tool For details refer to Changing Settings in Wireless LAN Sheet or Changing Settings in Wired LAN Sheet to change the connection method from wired LAN to wireless LAN Changing Wireless LAN Connection Method Follow either procedure below t...

Page 275: ...Follow instructions on your smartphone or tablet 6 If message saying setup is completed appears press OK button For Mac OS Follow the instructions on the Canon website to redo setup 275 ...

Page 276: ...ity Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information 276 ...

Page 277: ...installed and printer if anything is wrong with connection Important Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving security we recommend to change the administrator password Cha...

Page 278: ...dows 8 1 or Windows 8 select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility If IJ Network Device Setup Utility is not displayed on the Start screen select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ Network D...

Page 279: ...product name of detected printer The icon below appears on the left if the printer cannot be used Appears when the printer has not been connected or configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Sear...

Page 280: ...wired LAN disabled on the printer setting 5 Location Displays the printer location if it is registered Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information 6 Connection Method Displays printer connection method wired or wireless LAN Note If USB is selected from the pulldown menu on the toolbar either of the LAN connection method wired or ...

Page 281: ...rinter Note If USB is selected from the pulldown menu on the toolbar is displayed for the interface wireless wired LAN disabled on the printer setting 9 Device Name Displays the printer device name if it is registered Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information 10 IPv6 On appears when an IPv6 address is assigned for the printer N...

Page 282: ...tem has the same function as Protocol Settings in the Printer menu 2 Redetects printers Note This item has the same function as Update in the View menu 3 Stops detecting printers Note This item has the same function as Cancel in the View menu 4 Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch IPv4 IPv6 USB in the View menu You can also display the ...

Page 283: ...5 Displays this guide Note This item has the same function as Online Manual in the Help menu 283 ...

Page 284: ...s Performing Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search Searching Specific Printer If WEP Details Screen Appears If WPA WPA2 Details Screen Appears 284 ...

Page 285: ...LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer with Wired LAN displayed on Connection Method 3 Select Protocol Settings on Printer menu The Confirm Printer Password screen appears For more on the passw...

Page 286: ... server functionality must be enabled on your router 3 Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the toolbar you cannot perform IPv6 settings 286 ...

Page 287: ...are using 3 Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using 4 Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 288: ...r to perform change settings from printer list Select the printer with Wireless LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer with Wireless LAN displayed on Connection Method 3 Select Protocol Setting...

Page 289: ...twork identifier SSID of the wireless LAN currently used is displayed The identifier for direct connection SSID appears while in direct connection 3 Search The Detected Wireless Routers screen is displayed to select a wireless router to connect to For a wireless router already connected to the computer Available is displayed on Communication Status If you select a wireless router with Not Connecte...

Page 290: ...tically assigned by a DHCP server DHCP server functionality must be enabled on your router 3 Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the toolbar you cannot perfo...

Page 291: ...are using 3 Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using 4 Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 292: ...up Utility Detected printers are listed 2 Select printer to assign location name and device name Select the printer with Available displayed on Status 3 Select Detailed Printer Settings on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK The Detailed Printer Settings screen appears 5 Perform change setti...

Page 293: ... printer to initialize settings Select the printer with Available displayed on Status 3 Select Reset LAN settings on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK 5 Click Yes on the displayed screen 6 Click OK on the displayed screen The printer network settings are initialized 293 ...

Page 294: ...ed 2 Select printer to change password Select the printer with Available displayed on Status 3 Select Change Password on Printer menu The Change Printer Password screen appears For more on the password refer to Administrator Password 4 Enter current password and new password 5 Enter new password in Confirm again 6 Click OK The administrator password is updated 294 ...

Page 295: ...the operation panel and search again Setting Criteria for Printer Search Searching Specific Printer Setting Criteria for Printer Search 1 Start up IJ Network Device Setup Utility 2 Select Search Settings on Option menu The Search Settings screen appears 3 Enter criteria for printer search 1 Search Time Specifies the time to search printers 2 Time out Specifies the timeout length for not receiving ...

Page 296: ...ess Specifies the IPv4 address of the printer you want to search 2 IPv6 Address Specifies the IPv6 address of the printer you want to search 3 Host Name Specifies the host name of the printer you want to search 4 Click Search IJ Network Device Setup Utility starts searching by the specified criteria and detected printers are listed 296 ...

Page 297: ...ed differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the wireless router 2 Click Set Important If the printer cannot communicate with the computer after t...

Page 298: ...r The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer 2 Click Set Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure encryption type...

Page 299: ...tatus Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference 299 ...

Page 300: ...ess network status from printer list Select the printer with Available displayed on Status 3 Select Check Wireless Communication Status on Printer menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK If the printer is connected to the computer with a wireless router The screen below appears If the printer is connect...

Page 301: ...lected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed 1 Start up IJ Network Device Setup Utility 2 Select Computer Network Information on View menu The screen below appears Clicking Copy Info copies all network information on the clipboard 3 Click OK to close screen 301 ...

Page 302: ...o display network information from printer list Select the printer with Available displayed on Status 3 Select Printer Network Information on View menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 4 Enter password and click OK The screen below appears Clicking Copy Info copies all network information on the clipboard 5 Click OK to close scree...

Page 303: ...ty The detected printers are listed 2 Select printer to check connection status between printer and wireless router from printer list Select the printer with Available displayed on Status and Wireless LAN displayed on Connection Method 3 Select Status of Printer and Wireless Router Connection on View menu The Confirm Printer Password screen appears For more on the password refer to Administrator P...

Page 304: ... Network Device Setup Utility The detected printers are listed 2 Select printer with Unknown or Not Set displayed on Status from printer list 3 Select Check Connection Status on View menu The screen below appears If the network status when you used the printer is different from the current status Mismatch appears on Status and the items are displayed in red Check the red items 4 Click OK to close ...

Page 305: ...IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu 305 ...

Page 306: ...tion 3 Reset LAN settings Initializes the printer LAN settings Initializing Network Settings 4 Change Password Changes the password specified for the printer Changing Administrator Password 5 Check Wireless Communication Status Check wireless LAN communication status Checking Wireless Network Status 6 Set up device by using web browser Check the printer information or perform settings in detail on...

Page 307: ...Web browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 7 Exit Finishes IJ Network Device Setup Utility 307 ...

Page 308: ...reless channel communication status and signal strength detected by the printer Checking Connection Status between Printer and Wireless Router 4 Check Connection Status If you cannot use a printer you used on the network before compare the current network status with that when you can use the printer and check the difference Checking Network Setting Difference 5 Switch IPv4 IPv6 USB Switches the p...

Page 309: ...Note You can also cancel printer search by clicking the icon 8 Update Searches printers again Note You can also search printers again by clicking the icon 309 ...

Page 310: ... the items displayed on the Option menu 1 Search Settings Specifies criteria for printer search Setting Criteria for Printer Search 2 Specified Searching Searches the printer by an IP address or host name Searching Specific Printer 310 ...

Page 311: ...Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection 3 Changing Wired Wireless LAN Connections Displays the message on changing LAN connection method wired or wireless for the selected printer 4 About Displays IJ Network Device Setup Utility version information 311 ...

Page 312: ...Other Network Information Technical Terms Restrictions Firewall 312 ...

Page 313: ...peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This printer does not support ad hoc communication Admin Password Administrator password in IJ Network Device Setup Utility to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is op...

Page 314: ...nnect to another network such as a router or a computer Default router address A default IP address set for a router DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up DHCPv6 A protocol to assign necessary information automatically when a computer connects to network DHCPv6 can be used when IPv6 is enabled D...

Page 315: ...ven when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the same time the transmission speed may be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g I...

Page 316: ...automatically from a specific prefix information of current network fe80 and an interface identifier generated from printer s MAC address Link Quality The status of the connection between the wireless router and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional comm...

Page 317: ...k name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name Stealth In the stealth mode a wireless router hid...

Page 318: ...ed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows Connect Now Users running Windows Vista or later can obtain the setting information directly via wireless network WCN NET WEP WEP Key An encryption method employed by IEEE 802 11 Shared security key used to encrypt and decrypt data sent over wireless networks This printer supports k...

Page 319: ...rk released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server This printer supports WPA2 PSK Passphrase This encrypted key is...

Page 320: ... encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed If you use a printer with direct connection you cannot perform the following settings Specifying an IP address manually Enabling disabling IPv6 320 ...

Page 321: ...nction of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the netwo...

Page 322: ...ptimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer 322 ...

Page 323: ...o keep printer s performance Canon printer performs cleaning automatically according to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Is color in...

Page 324: ...int jobs areas where paper passes through the printer may become smeared with ink To clean the inside the printer perform Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in a cassette load paper printing side DOWN Loading Paper A cassette 1 B cassette 2 Is the paper curled The curled paper causes paper jam Flatten the curled ...

Page 325: ...for documents Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles which ensures optimal print quality for the paper In contrast incorrect paper settings may impair color performance or printed surfaces may rub against the printer If printing seems blurry or colors uneven try printing again at a higher print quality ...

Page 326: ...the printer can compare paper information entered for the cassette to print job paper settings to ensure they match Before printing specify paper settings consistent with the cassette paper information If these settings do not match automatic paper checking if enabled will prevent incorrect printing and display an error message In this case check and correct the paper settings To check cassette pa...

Page 327: ...ess the ON button to cancel print jobs Pressing the ON button to turn off the printer during printing may prevent the printer from printing again if print jobs are not cleared internally Press the Stop button to cancel printing 327 ...

Page 328: ...g out However capping is not performed if you unplug the printer while the POWER lamp is lit or flashing This may cause drying or clogging Before unplugging the printer make sure the POWER lamp is not lit Print regularly Just as felt tip pens dry up and become unusable even when capped if not used over extended periods the print head may dry out or become clogged if the printer is not used for som...

Page 329: ...bel the box FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 After confirming that the POWER lamp is off unplug the printer Important Do not unplug the printer while the POWER lamp is lit or flashing This may damage the printer or cause it to malfunction which may prevent you from printing 3 Take out the cassettes and remove the paper Shorten the cassettes in preparation for stowing them insid...

Page 330: ...sit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works or wo...

Page 331: ... to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment ...

Page 332: ... 50 m Effective range varies depending on the installation environment and location Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Win...

Page 333: ...quired to use Easy WebPrint EX and all the Online Manual Windows Operation can only be guaranteed on a computer with Windows 10 Windows 8 1 Windows 8 Windows 7 or Windows Vista pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available...

Page 334: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes 334 ...

Page 335: ...aper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than genuine Canon paper ...

Page 336: ...velope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Envelope C5 Envelope Monarch 3 88 x 7 5 inches 98 4 x 190 5 mm Special sizes Special page sizes must be within the following limits cassette 1 Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 14 00 inches 216 0 x 355 6 mm cassette 2 Minimum size 8 27 x 11 00 inches 210 0 x 279 4 mm Maximum size 8 50 x 14 00 inch...

Page 337: ...r Everyday Use GP 501 GP 601 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Glossy GP 601 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets Photo Paper Pro Luster LU 101 2 A4 Letter 10 sheets Photo Paper Plus Semi gloss SG 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 2...

Page 338: ...at a time 3 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 4 For best results in continuous printing remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration 338 ...

Page 339: ...amp Plain paper or notepad paper cut to a smaller size Picture postcards Postcards with photos or stickers attached Envelopes with a double flap Envelopes with embossed or coated surfaces Envelopes with adhesive flaps that are already moistened Any paper with holes Non rectangular paper Stapled or glued paper Paper with an adhesive surface Paper coated with glitter or other decorative particles 33...

Page 340: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 341: ...Print Area Print Area Standard Sizes Envelopes 341 ...

Page 342: ...intable area is inside this margin recommended print area Print within this area when possible printable area You can also print in this area However feeding precision or print quality may be affected Note Automatic duplex printing reduces the printable area by 0 08 inch 2 mm in the top margin 342 ...

Page 343: ...B Oficio 8 00 x 13 66 inches 203 2 x 347 0 mm M Oficio 8 00 x 13 11 inches 203 2 x 333 0 mm Foolscap 8 00 x 12 69 inches 203 2 x 322 2 mm Legal India 8 00 x 13 27 inches 203 2 x 337 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended print area A 1 80 inches 45 8 mm B 1 45 in...

Page 344: ... 25 inch 6 3 mm Legal India C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 23 inch 5 9 mm F 0 23 inch 5 9 mm Oficio C 0 12 inch 3 0 mm D 0 30 inch 7 5 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm B Oficio M Oficio C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 4 mm 344 ...

Page 345: ...8 50 inches 93 5 x 215 9 mm Envelope DL 3 88 x 7 67 inches 98 8 x 194 6 mm Envelope C5 5 94 x 8 02 inches 150 8 x 203 6 mm Envelope Monarch 3 43 x 6 50 inches 87 2 x 165 1 mm Recommended print area A 0 5 inch 12 7 mm B 0 5 inch 12 7 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 345 ...

Page 346: ...Administrator Settings Sharing the Printer on a Network 346 ...

Page 347: ...s that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers connected to the network do not necessarily have to be the same To set up the fax driver use the same procedure Related Topic Restrictions on Printer Sharing 347 ...

Page 348: ...aring If you are using Windows Server 2008 select Sharing from the File menu Important A confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator ac...

Page 349: ...open the Driver folder of the downloaded printer driver specify the inf file and click OK 8 Select the printer to be used and click Next Note If an error message is displayed select the other printer 9 Click Finish The setup on the print server system is complete Next set up the client systems 6 On the client open Explorer and double click the icon of the printer to be shared 7 Follow the window i...

Page 350: ...dows Server 2012 R2 or Windows Server 2012 In the Devices and Printers window of the client system select the printer from Printers and click Print server properties on the command bar Uncheck Show informational notifications for network printers on the Advanced tab and then restart the computer If you are using Windows 7 or Windows Server 2008 R2 In the Devices and Printers window of the client s...

Page 351: ...he settings from the print server When you change the settings of the print server you should delete the icon of the shared printer from the client system and then specify the shared settings again in the client system If the same driver installed on the print server is also installed on the client the network printer icon may be created automatically If an error occurs when you print a document o...

Page 352: ...ic characters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For secu...

Page 353: ...For more on initializing the printer search for UG067 or UG505 on your printer s Online Manual and see the instructions shown 353 ...

Page 354: ...eb browser temporarily The printer may send one or more cookies to your communication device to verify Remote UI users and to enable the printer to offer useful information for each user Important Most browsers automatically accept cookies but you can modify your browser setting so as not to accept cookies If you modify your browser so as not to accept cookies you cannot log on to Remote UI and no...

Page 355: ...OS Windows Vista SP2 or later Browser Internet Explorer 9 or later Google Chrome 41 0 2272 118m or later Mozilla Firefox 37 0 1 or later 355 ...

Page 356: ...mber will consists of 9 alphanumeric characters 4 letters followed by 5 numbers Example Note Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 356 ...

Page 357: ...rst time on your smartphone tablet or computer download the root certificate and then register it to the web browser The secure connection will be confirmed and a message will not appear For details search for AF111 on your printer s Online Manual and see the instructions shown 357 ...

Page 358: ...Printing Printing from Computer Printing from Smartphone Tablet Paper Settings 358 ...

Page 359: ... from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac 359 ...

Page 360: ...oftware Windows Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 360 ...

Page 361: ... the printer 3 Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select Hig...

Page 362: ...fer depending on a printing profile 6 Select the paper source Select Cassette Auto Select Cassette 1 or Cassette 2 that matches your purpose for Paper Source Important The paper source settings that can be selected may differ depending on the paper type and size 362 ...

Page 363: ...nter an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the cassette paper information to be registered on the printer see the following Pa...

Page 364: ...Ink Jet Hagaki or Hagaki K or if the output paper size on the printer is set to 2L 5 x7 13x18 click Set to display the dialog box Select the media type and paper size that matches your purpose and then click OK If the media type and the output paper size are not set on the printer Set will be grayed out and cannot be clicked If communication with the printer is disabled the Printer Media Informati...

Page 365: ...nformation registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Glossy Matte Photo Paper MP 101 Matte Photo Paper Matte Canon genuine papers Business Letter Printi...

Page 366: ...x36cm Legal Executive 7 25 x10 5 184 2x266 7mm Exec A6 A6 A5 A5 A4 A4 B5 B5 Oficio 8 5 x12 5 215 9x317 5mm Oficio B Oficio 8 5 x14 216 0x355 0mm B Ofi M Oficio 8 50 x13 43 216 0x341 0mm M Ofi Foolscap 8 5 x13 215 9x330 2mm Fcap Legal India 8 46 x13 58 215x345mm LGL In 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 L 89x127mm L 2L 127x178mm 2L 5 x7 Envelope Com 10 Env Com 10 Envelope...

Page 367: ...ling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 367 ...

Page 368: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 369: ...cify the number of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to...

Page 370: ...e application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printin...

Page 371: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 371 ...

Page 372: ...ab When you execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing is also selected only Stapling Side can be specified 372 ...

Page 373: ...ayout list on the Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than t...

Page 374: ...nt settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 374 ...

Page 375: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 376: ... in a value into the Scaling box The current settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale 376 ...

Page 377: ... used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver Note Selecting Scaled changes the printable area of the document 377 ...

Page 378: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 379: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 379 ...

Page 380: ...The procedure for performing tiling poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in...

Page 381: ...perating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the p...

Page 382: ...displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 382 ...

Page 383: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 384: ...d each document page check the check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the document is automatically printed first on one side of a sheet of paper and then on the opposite side When the printing is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a media type other than Plain Paper is selec...

Page 385: ...utomatic Duplex Printing You can perform the duplex printing without having to turn over the paper 1 Open the printer driver setup window 2 Set automatic duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area 385 ...

Page 386: ...ling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can pe...

Page 387: ...ecute print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Tiling Poster or Booklet is sele...

Page 388: ...g wait time before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings on the Maintenance tab Related Topic Changing the Printer Operation Mode 388 ...

Page 389: ... to print date time and user name The Background function allows you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The St...

Page 390: ...s check box is unchecked the stamp is printed behind the document data and may be hidden in the overlapping sections depending on the application software used Place stamp over text cannot be used when the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi tr...

Page 391: ...her background or change the layout or density of a background click this Background first page only To print the background only on the first page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the data is printed with the specified background Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function...

Page 392: ...of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function ...

Page 393: ...er Name the creation date time and user name of the printed object are displayed in Stamp Text If necessary change the settings of TrueType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can al...

Page 394: ...og box opens 3 Configure the stamp while viewing the preview window 4 Overwrite save the stamp Click Save overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears...

Page 395: ...er some of the settings of an existing background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the ...

Page 396: ...kground image data with the Intensity slider Moving the slider to the right darkens the background and moving the slider to the left lightens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message ...

Page 397: ...he Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of t...

Page 398: ...ze When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 Yougata 6 3 86 x7 48 Envelope C5 or Envelope Monarch 3 88 x7 5 98 4x190 5mm and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Yougata 4 4 13 x9 25 Yougata 6 3 86 x7 48 Envelope Com 10 Envelope DL Envelope C5 or Envelope...

Page 399: ...Maintenance tab and start the Canon IJ Status Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to...

Page 400: ...er click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the cassette paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Pri...

Page 401: ...show this message again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and...

Page 402: ...r loaded in the printer from the Media Type list on the Main tab 3 Select the paper source From the Paper Source list select the paper source that matches your purpose Cassette Auto Select Based on the paper settings on the printer driver and the cassette paper information registered on the printer the printer automatically determines which cassette to use and feeds paper from that cassette Casset...

Page 403: ...data Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog ...

Page 404: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 405: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 406: ... media see Supported Media Types Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify...

Page 407: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 408: ...se to select multiple documents When you combine documents the documents selected before the combining are deleted from the list and the combined document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Doc...

Page 409: ...ults for certain print pages Check the preview before printing Depending on the print settings of the print document some functions may not be available in the Canon IJ XPS preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print Hi...

Page 410: ...Related Topic Displaying the Print Results before Printing 410 ...

Page 411: ...n Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 411 ...

Page 412: ...ox on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printin...

Page 413: ...Note During Grayscale Printing inks other than black ink may be used as well 413 ...

Page 414: ...e an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment O...

Page 415: ...per in an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on the Main tab is ...

Page 416: ...tion software to be used There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using Canon Digital Photo Color Th...

Page 417: ...nter driver is as follows 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan ...

Page 418: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 418 ...

Page 419: ...nput ICC profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instru...

Page 420: ...tify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile sRGB found in the data 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for ...

Page 421: ...e Main tab When you execute print the printer uses the color space of the image data Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 421 ...

Page 422: ...mple shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additiona...

Page 423: ...e displayed in the settings preview on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topic...

Page 424: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 425: ...genta Yellow appear grayed out and are unavailable Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes ...

Page 426: ... Color Adjustment dialog box On the Main tab select OK and then execute printing The printer then prints a pattern in which the color balance that you set is the center value 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the bottom of that image into the Cyan Magenta and Yellow fields on the Color A...

Page 427: ...are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set When the Print a pattern for color adjustment on the Color Adjustment tab is checked the Page Layout on the Page Setup tab is set to Normal size When the Grayscale Printing check box on the Main tab is checked Cyan...

Page 428: ... selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color ...

Page 429: ...d in the settings preview on the left side of the printer driver 4 Complete the setup Click OK on the Main tab When you execute print the data is printed at the specified brightness Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 429 ...

Page 430: ...ollows You can also set intensity on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Movin...

Page 431: ... After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the adjusted intensity Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 431 ...

Page 432: ...t reduce the contrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows You can also set contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for ...

Page 433: ...in the settings preview on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Inten...

Page 434: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 435: ...lected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the...

Page 436: ...prints a pattern in which the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK ...

Page 437: ...rint a pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if Normal size is selected for Page Layout on the Page Setup tab Depending on your applic...

Page 438: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 438 ...

Page 439: ...use the XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Spec...

Page 440: ...rocedure below to perform printer maintenance operations such as print head cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 10 Windows 8 1 or Windows 8 select Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows ...

Page 441: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 442: ...e country or region where you are using your printer When you receive a notice about the remaining ink level a mark appears above the ink icon For example Ink tank is running low Prepare a new ink tank 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the image i...

Page 443: ...umber of pages You can also change the media type and paper source settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Repri...

Page 444: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 445: ...oshop LE and MS Photo Editor the following functions will not operate Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page Collate and Stamp Background Stamp on the Page Setup tab Print a pattern for color adjustment on the Color Adjustment ta...

Page 446: ...the printer driver setup window and on the Page Setup tab set Page Size to the same paper size that you specified in Word 3 Set the Page Layout that you want and then click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illu...

Page 447: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 447 ...

Page 448: ... a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Business Document Select this setting when printing ...

Page 449: ...e is displayed click OK to delete the specified printing profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Che...

Page 450: ...set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Printer Paper Size Selects the size of paper actually loaded into the printer Normally...

Page 451: ... that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Important Depending on the media type and size the Paper Source settings that can be selected may differ Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important When the application software that you used to create the document has the same function...

Page 452: ...or the printing profile you wish to save The selected icon appears with its name in the Commonly Used Settings list on the Quick Setup tab Save the paper size setting Saves the paper size to the printing profile in Commonly Used Settings To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked the paper size is not saved and consequent...

Page 453: ...ia Type that is currently set on the printer To apply the displayed setting to the printer driver click Set Page Size Displays the Page Size that is currently set on the printer To apply the displayed setting to the printer driver click Set Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Duplex Printing Setting Up Envelope...

Page 454: ...nting Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied You may be able to switch the paper source with the printer driver Cassette Auto Select Based on the paper settings on the printer driver and t...

Page 455: ...t dialog box you can adjust individual color settings such as Cyan Magenta Yellow Brightness Intensity and Contrast on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when prin...

Page 456: ...icantly Use the printer driver only if you want to adjust the color balance slightly Important When Grayscale Printing is checked on the Main tab Cyan Magenta and Yellow appear grayed out and are unavailable Brightness Selects the brightness of your print You cannot change the levels of pure white and black However the brightness of the colors between white and black can be changed Intensity Adjus...

Page 457: ...s you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size on the Page Setup tab Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Sets the number of patterns to be printed You can select from Largest Large an...

Page 458: ...ital Photo Color you can print sRGB data with color tints that most people prefer ICM ICC Profile Matching Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM ICC Profile Matching is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment with the p...

Page 459: ...a page size Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected i...

Page 460: ...mal printing method Select this when you do not specify any page layout Automatically reduce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Fit to Page This function enables you to automatically enlarge ...

Page 461: ...his check box Print Area Setup Opens the Print Area Setup dialog box in which you can configure the print area for automatic duplex printing Stapling Side Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and automatically selects the best stapling margin position Check Stapling Side and select from the list to change it Specify Margin Opens the Spe...

Page 462: ... Stamp Background button has become the Stamp button and only the stamp function can be used Depending on the type of printer driver you are using and the environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper Size Specif...

Page 463: ... the words Cut and Paste in the margins These words serve as guidelines for pasting together the pages into a poster Check this check box to print the words Note Depending on the type of printer driver you are using and the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages int...

Page 464: ...lows you to set whether the page is to be reduced when printed so that the document fits in one page Use normal size printing Prints the document pages without reducing them This is the default setting Use reduced printing Slightly reduces each document page so that it fits on one sheet of paper during printing Select this setting when using automatic duplex printing to print a document with small...

Page 465: ...e can still be used for printing Uncheck this check box under normal circumstances Disable the paper source setting of the application software Disables the paper feeding method that is set by the application With some applications such as Microsoft Word the data may be printed with a feeding method that differs from the printer driver setting In this case check this function Important When this f...

Page 466: ...rtant Uncheck this check box under normal circumstances Note Scale images using nearest neighbor interpolation can be used only with the XPS printer driver Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data Depending on the application software being used the image data may be cut off or may not be printed ...

Page 467: ...ata will not be hidden behind the stamp However the sections of the stamp that are overlapped by the document may be hidden Print semitransparent stamp Sets how the stamp is to be printed over the document Check the Stamp check box to enable this Check this check box to print a semi transparent stamp over the printed document page Uncheck this check box to print the stamp over the document data Th...

Page 468: ...ecifies the stamp text string Up to 64 characters can be entered For Date Time User Name the creation date time and user name of the printed object are displayed in Stamp Text Important Stamp Text appears grayed out and is unavailable if Date Time User Name is selected TrueType Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the f...

Page 469: ...osition Specifies the stamp position on the page Selecting Custom from the list allows you to enter values for the X Position and Y Position coordinates directly Orientation Specifies the angle of rotation for the stamp The angle can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Orientation is enabled only when Text or Date Time User Name is selected for ...

Page 470: ...or X Position and Y Position Intensity Adjusts the intensity of the bitmap to be used as a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the type of printer driver you are using and the environment this fu...

Page 471: ...ves the image data as a background After inserting the Title click this button Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 471 ...

Page 472: ...ng Performs deep cleaning Perform deep cleaning when two cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects...

Page 473: ...hether the any of the ink nozzles are clogged Click Print Check Pattern When the confirmation message is displayed click OK The Pattern Check dialog box is then displayed Left side bitmap good The print head nozzles are not clogged Right side bitmap bad The print head nozzles may be clogged Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cle...

Page 474: ...Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status Custom Settings Opens the Custom Settings dialog box Perform this function to change the settings of this printer Note If the printer is off or if communication between the printer and the computer is disabled an error me...

Page 475: ...lation positions of the print head and improves deviated colors and lines Align the print head immediately after installing the print head Print Alignment Value Click this button to check the current setting value of the print head position Prints the current setting value for the print head position Print Head Alignment dialog box To adjust the print head position manually click Align Print Head ...

Page 476: ...to power off setting If a printer driver operation or a printer operation is not performed within the specified time the printer turns off Quiet Settings dialog box When you click Quiet Settings the Quiet Settings dialog box is displayed Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer Select when you wish to reduce the operating noise of th...

Page 477: ...printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings on the Maintenance tab Don t detect mismatch of paper settings when printing from computer When you print documents from your computer and the paper settings on the printer driver and the cassette paper information registered on the printer do...

Page 478: ...ce is not installed in your system the characters will be garbled Related Topics Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 478 ...

Page 479: ...he Main tab File Menu Selects the print operation Start Printing Ends the Canon IJ Preview and then starts printing the document that is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function a...

Page 480: ...be selected Last Page Displays the last page of the document If the currently displayed page is the last page this command is grayed out and cannot be selected Page Selection Displays the Page Selection dialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can als...

Page 481: ...lick this button while spooling Print Page Information Screen Displays print setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper...

Page 482: ...heck the Preview before printing check box on the Main tab Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS...

Page 483: ...ng print documents Combine Documents Combines the documents selected in the document list into one document If only one document is selected this command is grayed out and cannot be selected This command has the same function as the Combine Documents on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview ...

Page 484: ...ialog box allows you to set Page Layout Printing Page Layout Page Order and Page Border Duplex Printing Opens the Duplex Printing dialog box This dialog box allows you to set Duplex Printing Automatic Stapling Side and Margin Copies Opens the Copies dialog box This dialog box allows you to set Copies Collate and Print from Last Page Pages Selects the method for editing print pages Delete Page Dele...

Page 485: ...not be selected Previous Document Displays the document located before the currently displayed document If the currently selected document is the first document this command is grayed out and cannot be selected Next Document Displays the document located after the currently displayed document If the currently selected document is the last document this command is grayed out and cannot be selected ...

Page 486: ... toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays the data at the actual size to be printed 200 Enlarges the displayed data to 200 of the actual size to be printed 400 Enlarges the displayed data to 400 of the actual size to be printed Option Menu Toggles the show hide status of the following information Vi...

Page 487: ...ment list contains only one document the document is grayed out and cannot be selected Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored View Thumbnails Reduces all pages in the document selected in the document list and displays them at t...

Page 488: ...ant The number displayed in Pages and the output page count are different To check the output page count check the status bar at the bottom of the preview window Status Displays the status of the print documents Documents that are undergoing data processing are displayed as Processing data Important Documents showing Processing data cannot be printed or edited Wait until the data processing ends P...

Page 489: ...printer driver only if you want to adjust the color balance slightly Important When Grayscale Printing is checked Cyan Magenta and Yellow appear grayed out and are unavailable Brightness Selects the brightness of your print Pure white and black will not change but colors between white and black will change Intensity Adjusts the overall intensity of your print Moving the slider to the right increas...

Page 490: ...case Duplex Printing is grayed out and is unavailable Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 If the numbers of copies cannot be changed for the print document this item is grayed out and is unavailable Exit Ends the Canon IJ XPS Preview The documents remaining in the document list will be deleted from the list Print Prints the documents select...

Page 491: ...tor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the pri...

Page 492: ... when envelope printing starts To hide this guide message select the Do not show this message again check box To display the guide messages again click Envelope Printing on the Display Guide Message in the Option menu and enable this setting Hagaki Printing Displays the guide message before the printer begins hagaki printing To hide this guide message select the Do not show this message again chec...

Page 493: ...ding to the instructions displayed on the screen Message displayed at right Shows information such as the ink status and ink colors with sentences Ink Model Number Shows the ink tank types for your printer Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor Help Menu When you select this menu item the Help window for Canon IJ Status Monitor is displayed and you can check t...

Page 494: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 494 ...

Page 495: ...e About button on the Maintenance tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Before installing the latest printer driver delete the previously installed version Related Topics Before Installing the Printer Driver Installing the Printer Dr...

Page 496: ... warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the...

Page 497: ...r driver cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest printer driver delete the previously installed version Related Topics Obtaining the Latest Printer Driver Installing the Printer Driver 497 ...

Page 498: ... an administrator account and restart the operation from the beginning 3 Install the printer driver Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can install the XPS p...

Page 499: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 499 ...

Page 500: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 501: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 502: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 502 ...

Page 503: ...loud Print in advance Note If you already have Google account register the printer to Google Cloud Print Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 503 ...

Page 504: ...ister the printer to Google Cloud Print and to delete it Internet connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon iB4100 series ...

Page 505: ...nt and press OK button The confirmation message to print the authentication URL is displayed 7 Load A4 or Letter sized plain paper and press OK button The authentication URL is printed 8 Make sure authentication URL is printed and then press OK button 9 Perform authentication process using web browser on computer or mobile device Access to the URL using the web browser on the computer or the mobil...

Page 506: ...tten in advance 10 When message that registration is complete is displayed on printer s LCD press OK button When authentication process is complete properly the registration items are displayed When authentication process is complete you can print the data with Google Cloud Print 506 ...

Page 507: ...nter s status such as when the printer is being operated or an error has occurred To resume printing check the printer s status and print with Google Cloud Print again For print settings If you select the media type other than plain paper or if you select the paper size other than A4 or Letter size the print data is printed in single sided even when you select the duplex print setting If you selec...

Page 508: ...lly when it receives the print data 2 Start Google Chrome browser on your computer 3 Select Sign in to Chrome from Chrome menu 4 Log in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon iB4100 series in Google Cloud Print 8 Select Print 508 ...

Page 509: ...int Web service inquiry is not displayed 4 Select GoogleCloudPrint and press OK button The confirmation screen to check is displayed 5 Press OK button If there is the print data the printer receives the print data and prints it Sending Print Data without Going through Internet This section describes the operation to send print data from Google Chrome browser on the computer The operation differs d...

Page 510: ...ount 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon iB4100 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the printer receives the print data and prints it automatically 510 ...

Page 511: ...fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon iB4100 series on device list 8 Select Delete 9 When confirmation message for dele...

Page 512: ...and press OK button 4 Select GoogleCloudPrint Delete from service 5 When confirmation screen to delete printer is displayed select Yes and press OK button 6 When message that deletion is complete is displayed press OK button 512 ...

Page 513: ...st check your environment AirPrint Operation Environment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Adding Printer as AirPrint Printer to Your Mac 1 Open System Preferences and select Printers Sca...

Page 514: ...r wireless LAN connection After you turn on the printer it may take few minutes before the printer can communicate through a wireless LAN connection Make sure the printer is connected to the wireless LAN and try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Us...

Page 515: ... or connected directly without wireless router Adding Printer to Your Windows Device To add the printer refer to Windows 10 help Printing from Windows Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turned on automatically when it receives the print data 2 Load paper 3 Select command that you perform printing on application software In...

Page 516: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 516 ...

Page 517: ...nting Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Direct Connection 517 ...

Page 518: ...ting Using Mopria Print Service Important Internet connection is required to download the printing plug in Internet connection fees apply Printing Using Canon Print Service Important The operation may differ depending on your Android device or your application Activate the plug in after installing it to your Android device The service is not enabled immediately after installing You can print using...

Page 519: ...t Service with wireless LAN or with the printer s direct connection 1 Make sure printer is turned on 2 Load paper 3 Perform print operation on your application of Android device 4 Select printer on your application of Android device Select the printer that is displayed with your printer s name and Mopria Print Service 5 Specify number of copies paper size etc if necessary 6 Start printing When you...

Page 520: ...ment iPhone iPad and iPod touch running the latest version of iOS Mac running the latest version of Mac OS Requirement The iOS device or Mac and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Make sure printer is turned on Note If the printer s Auto Power On function is enabled the printer is turne...

Page 521: ...our model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 521 ...

Page 522: ...e used Check the LAN settings on the printer and enable Bonjour For other AirPrint troubleshooting see below Cannot Print Using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in oth...

Page 523: ...ome button on the iOS device twice to set the Multitasking mode Then swipe to the right to display the Print Center icon and a Print Summary Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right ...

Page 524: ...nnection to wireless LAN Changing Printer Setting to Use Wireless LAN Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the direct connection Restrictions Preparing for Direct Connection Change settings below to prepare for direct connection Printer s LAN settings Changing Printer s Settings Settings of a device to conn...

Page 525: ...w Changing Direct Connection Setting 8 Select Done and press OK button The direct connection is enabled and a device can be connected to the printer wirelessly Changing Settings of a Device and Connecting It to the Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 S...

Page 526: ...rom the device Note For more on printing from a device via wireless LAN refer to the device s or application s instruction manual You can print from your smartphone or tablet by installing Canon PRINT Inkjet SELPHY Download it from App Store and Google Play For iOS For Android Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN ...

Page 527: ...word Selecting SSID on the Wireless router info and pressing the OK button shows the updated identifier SSID Confirm request Change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Pressing the OK button displays the confirmation screen If you want the printer to display the screen to inform you a Wi Fi Direct device is connecting to the printer se...

Page 528: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 528 ...

Page 529: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 530: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the printer with Google Cloud Print in advance Additionally LAN connection with the printer and internet connection are required to register the printer to Google Cloud Print I...

Page 531: ...Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print Internet connection fees apply 531 ...

Page 532: ...g for Displaying the Message which Prevents Misprinting When you insert the cassette with paper loaded The screen to register the cassette paper information is displayed Register the paper size and the media type according to the loaded paper Important For more on the proper combination of paper settings you can specify by the printer driver or on the LCD For Windows Paper Settings on the Printer ...

Page 533: ...ou want to print on the paper loaded in the rear tray without changing the paper settings For example when the paper setting for printing is A5 and the rear tray paper information registered to the printer is A4 the printer starts printing with A5 on the paper loaded in the rear tray Replace the paper Select if you want to print after replacing the paper of the cassette For example when the paper ...

Page 534: ...en you change the paper settings specified for printing Change the paper settings and try printing again Default Setting for Displaying the Message which Prevents Misprinting When you print using the operation panel of the printer The message which prevents misprinting is enabled by default To change the display setting when you print using the operation panel of the printer Cassette settings When...

Page 535: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 536: ...om Smartphone Tablet Cannot Print Using AirPrint Cannot Set Correctly Cannot Find Printer on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN USB Connection Problems Cannot Communicate with Printer via USB Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changin...

Page 537: ...ting Problems Error or Message Appears An Error Occurs LCD Is Off LCD Shows Wrong Language Message Appears List of Support Code for Error Operation Problems Network Communication Problems Printing Problems Problems while Printing from Smartphone Tablet Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem 537 ...

Page 538: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 538 ...

Page 539: ...n Printer Detection Screen During Setup Searching Printer by IP Address or Host Name During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN Note You cannot use the wireless LAN and the wired LAN at the same time 539 ...

Page 540: ...ter again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings For Mac OS If the printer cannot be found on the Check Printer Settings screen check network settings before redetecting the printer Check 1 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Check 1 Cannot Find Prin...

Page 541: ...r and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn them off...

Page 542: ...tion on the Check Printer Settings screen to check the status and turn on wireless communication on the printer For Mac OS The printer is not set to allow wireless communication Turn on wireless communication on the printer After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If icon is displaye...

Page 543: ...er in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Checking wireless router settings The printer and wireless router should be connected using 2 4 GHz bandwidth Make sure the wireless router for th...

Page 544: ...ng the printer to the wireless router set up the network communication from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup 544 ...

Page 545: ... printer s IP address is not used for another device To check the printer s IP address print out the network settings information using the operation panel Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find Printer on Check Printer Settings Screen...

Page 546: ... the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwor...

Page 547: ... sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to c...

Page 548: ...er and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected and printer and network device are on If the prin...

Page 549: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web...

Page 550: ...yed on the LCD If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Go to check 4 Check 4 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup 550 ...

Page 551: ... printer s IP address is not used for another device To check the printer s IP address print out the network settings information using the operation panel Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Go to check 5 Check 5 Cannot Find Printer on Check Printer Settings Screen...

Page 552: ... the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwor...

Page 553: ...ess filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 553 ...

Page 554: ... screen to show another setup method is displayed Perform setup following the instructions on the screen Note You can search for printers by an IP address or host name Searching Printer by IP Address or Host Name During Setup Windows For Mac OS The printer could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The scre...

Page 555: ...Perform setup following the instructions on the screen 555 ...

Page 556: ...eria appears 1 Check printer s IP address or host name To check the printer s IP Address or host name print out the network settings information using the operation panel Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below 1 Search by IPv4 address Select to search for printers by IPv4 address 2 S...

Page 557: ...essage appears warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the ...

Page 558: ...if you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock ...

Page 559: ...ck Exit on Start Setup screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running 6 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next 2 Click Exit on displayed screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software r...

Page 560: ...up the wireless LAN connection or change the wireless LAN settings over a USB connection connect the printer and the computer using a USB cable as the illustration below The USB port is at the side of the printer Check4 Make sure printer setup is complete If it is not perform setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions o...

Page 561: ...r a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check8 Make sure wireless signal is strong Monitor signal status and move printer a...

Page 562: ...ion via LAN use alphanumeric characters for network identifier SSID Mac OS If the problem is not resolved redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 562 ...

Page 563: ...lect Wired LAN on Change LAN in LAN settings under Device settings Check3 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router 563 ...

Page 564: ...known Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor Windows 564 ...

Page 565: ...al provided with it or contact its manufacturer To check the current network settings of the printer print out the network setting information Printing Network Settings If the printer network settings do not match with those of the wireless router change the network settings of the printer to match with those of the wireless router Network Settings IJ Network Device Setup Utility Windows Network C...

Page 566: ...ss router is a usable channel as confirmed in Check 6 If it is not change the channel set on the wireless router Check8 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any prog...

Page 567: ... settings information using the operation panel Printing Network Settings Check5 Make sure the printer is not placed too far away from the device Place the device and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cann...

Page 568: ...uter is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If printer driver is not installed install it For Windows Install the printer driver using the Setup CD ROM or install it from the Canon website For Mac OS Install the printer driver from the Canon website Check3 When u...

Page 569: ...outer Set up the printer to match the wireless router settings using IJ Network Device Setup Utility for Windows or IJ Network Tool for Mac OS Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the same for the wireless router the printer and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric charact...

Page 570: ...rwise select Open System or Shared Key depending on the wireless router s settings When the WEP Details screen appears after you click Set on the Wireless Routers screen follow the on screen instructions and set the key length the key format the key number and the authentication method to enter a WEP key For details see Changing WEP Detailed Settings Note If the printer is connected to an AirPort ...

Page 571: ...ttings Select All data to restore administrator password to default Reset setting After initializing the printer settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 571 ...

Page 572: ...Encryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addre...

Page 573: ...e the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printer Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 573 ...

Page 574: ...tal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check3 When ...

Page 575: ...ireless router For details see the instruction manual provided with your device and wireless router Check2 Is wireless router on Check3 Is wireless router configured properly For more on checking wireless router settings see the instruction manual provided with the wireless router or contact its manufacturer Check4 Check your device and wireless router location Check the distance between your devi...

Page 576: ...Status Monitor Windows Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 576 ...

Page 577: ...Other Network Problems Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults 577 ...

Page 578: ...wing screen appears if the printer is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the printer Note An administrator password is already set for the printer at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Ch...

Page 579: ...ireless LAN Settings For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You have connected the printer to the non encrypted wireless network Appears Security is not configured on the wireless router The printer can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measures ther...

Page 580: ...MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Wi...

Page 581: ... Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For Mac OS 1 Start Netw...

Page 582: ...ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information using the operation panel Printing Network Settin...

Page 583: ...efaults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Initialize the network setting...

Page 584: ...Problems while Printing from Smartphone Tablet Cannot Print from Smartphone Tablet 584 ...

Page 585: ...of wireless router Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it or contact its manufacturer To check the current network settings of the printer print out the network setting information Printing Network Setting...

Page 586: ...eck1 Make sure printer is turned on Check2 Set Change LAN in LAN settings under Device settings to Direct connection Check3 Check settings of your smartphone tablet Make sure your smartphone tablet can use the wireless LAN For more on performing setting of the wireless LAN refer to the instruction manual provided with your smartphone tablet Check4 Have you selected printer as destination of your s...

Page 587: ... that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the printer as far away from the interference source as possible Check9 Make sure 5 devices are already connected Direct connection does not allow more than 5 devices to be connected 587 ...

Page 588: ...lems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Automatic Duplex Printing Problems Printing Stops Cannot Print Using AirPrint 588 ...

Page 589: ...ere is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is connected to the network with a LAN cable or is correctly set up for network use Check3 Is direct connection enabled To print using a mode other than the direct connecti...

Page 590: ...n account with administrator privileges 2 Make the following settings In Windows 10 right click Start button and select Control Panel View devices and printers In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Devices and Printers In Windows 7 select Devices and Printers from Start menu In Windows Vista select Start menu Control Panel Hardware and S...

Page 591: ... and then select your printer s name In Windows 7 or Windows Vista click Start and select All programs Canon Utilities Canon My Printer Canon My Printer and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your printer s name If the problem is not resolved reinstall the printer driver from the Setup CD ROM or the Canon websit...

Page 592: ...on described in the message When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on LCD To remove the jammed paper see List of Support Code for Error Paper Jams 592 ...

Page 593: ...Note You can also search for details on resolving the errors indicated by the support code shown Search 593 ...

Page 594: ... with Easy Setup Check2 Make sure appropriate print quality is selected using printer driver Select a print quality suited to the paper and to what you are printing If you notice blurs or uneven colors increase the print quality setting and retry the printing You can check the print quality setting using the printer driver For Windows Changing the Print Quality and Correcting Image Data For Mac OS...

Page 595: ...inter driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficient...

Page 596: ... be printed To prevent this set reduced printing on the printer driver Important Reducing the printing size may affect the layout of your document If the application you used to create your document has a zoom function set the reduced size in the application 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 Check Duplex Printing check box in Page Setup sheet 3 Click ...

Page 597: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 597 ...

Page 598: ...aning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later If problem is not resolved after performing print head deep cleaning twice If print head de...

Page 599: ...f the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the Print Head Position Manually For Mac OS Aligning the Print Head Position Manually Check3 Increase print quality and try printing again Increasing the print quality using the operation panel may improve the print result Check4 If lines are misalig...

Page 600: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 600 ...

Page 601: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 602: ...setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo Paper Plus Glossy II or other Ca...

Page 603: ...aper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper If the paper corn...

Page 604: ...ll widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will apply to subsequent print jobs From operation panel Press the Setup button ...

Page 605: ...paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is paper feed roller dirty Clean the paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check8 Is inside of printer dirty During duplex printing ink may stain the inside of the printer smudging the printout Perform...

Page 606: ...message and click OK For Mac OS 1 Make sure printer is turned on 2 Open Canon IJ Printer Utility Opening the Canon IJ Printer Utility 3 Select Custom Settings in pop up menu 4 Drag Ink Drying Wait Time slide bar to set wait time and click Apply 5 Check message and click OK 606 ...

Page 607: ...quality settings Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the printer 607 ...

Page 608: ...y maintenance operations such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty 608 ...

Page 609: ... 24 hours later If problem is not resolved after performing print head deep cleaning twice If print head deep cleaning does not resolve the problem the print head may be damaged Contact your nearest Canon service center to request a repair Check3 Perform print head alignment Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head ali...

Page 610: ...not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head ...

Page 611: ...ry high or low temperature and humidity In such cases reduce the amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation Loading Paper Important When loading paper in the cassette slide the paper guide on the front side to align with the corresponding mark of page size Load the paper with the ...

Page 612: ...and paper size settings match with loaded paper Check6 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check7 If two or more sheets of paper feed from cassette at once clean inside of cassette For information on cleaning the inside of the cassette see Cleaning Cassette Pads If the measures above do not solve the prob...

Page 613: ...er size setting is appropriate for automatic duplex printing Check the paper size setting in the application software Then check the paper size setting in the printer driver For Windows Check Page Size setting in Page Setup sheet in the printer driver setup window For Mac OS Check Paper Size in the Page Setup dialog Note Duplex printing may not be available depending on the version of the applicat...

Page 614: ...he following If you are printing three or more pages of a document with manual duplex printing one side of each sheet is printed first Turn over and reload the paper to print the reverse sides Do not change the order of the sheets The procedure for turning the paper over varies depending on the staple side and printing orientation Follow the on screen instructions For Mac OS Manual duplex printing...

Page 615: ...mplete Note If you are printing a document with a large printing area or printing several copies printing may pause to allow the ink to dry Check3 Has printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and then resum...

Page 616: ...printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check3 Make sure printer has enough paper and ink Check4 Make sure no error message is displayed on printer s LCD If the problem is not resolved use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer 616 ...

Page 617: ...ome On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed Windows 617 ...

Page 618: ...wer plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 618 ...

Page 619: ...hat time has elapsed If you are using a Windows and if you do not want the printer to turn off automatically Open the printer driver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the printer to turn off automatically Open Canon IJ Printer Utility select Power Settings in the pop up menu and then select Disable...

Page 620: ... USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer Is the Hi Spe...

Page 621: ...low the USB port is at the back of the printer Check3 Do not start IJ Network Tool while printing Mac OS Check4 Do not print while IJ Network Tool is running Mac OS Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 621 ...

Page 622: ...ff If POWER lamp is off The printer is not on Check that the power cord is connected and press the ON button If POWER lamp is lit The LCD may be in screen saver mode Press any button on the operation panel 622 ...

Page 623: ...language 1 Press Setup button and wait for about 5 seconds 2 Press button once and press OK button 3 Press button twice and press OK button 4 Press OK button again 5 Use button to select language for LCD and press OK button The desired language is displayed on the LCD 623 ...

Page 624: ... an error message displayed on LCD Close the front cover follow the support code error number displayed in the error message to resolve the error and then reopen it For details on resolving the error see List of Support Code for Error Check3 Has front cover been left open for 60 minutes or longer If the front cover is left open for more than 60 minutes the print head holder moves to the position t...

Page 625: ...ke sure Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 625 ...

Page 626: ...nstallation and Download Problems Cannot Install Printer Driver Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating Printer Driver in Network Environment Windows 626 ...

Page 627: ... list on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinse...

Page 628: ... computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the driver For Mac OS Download the driver f...

Page 629: ...ur computer Install the latest version of Easy WebPrint EX from the Canon website Note If Easy WebPrint EX is not installed a message asking you to install it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Too...

Page 630: ...driver that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer is detected automatically in the network Make sure the printer was found and install the printer driver following the on screen instructions Note The network settings on the print...

Page 631: ...Errors and Messages An Error Occurs Message Appears 631 ...

Page 632: ...ber appears on the computer screen or the LCD When a Support Code and a Message Are Displayed on Computer Screen For Windows For Mac OS The screen differs depending on the OS you are using When a Support Code and a Message Are Displayed on LCD For more on resolving errors with support codes see List of Support Code for Error Note You can also search for details on resolving the errors indicated by...

Page 633: ...To resolve errors that do not have support codes see An Error Occurs 633 ...

Page 634: ...or Windows Other Error Messages Windows Inkjet Printer Scanner Fax Extended Survey Program Screen Is Displayed Windows Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS Message Appears on LCD Check the message and take an appropriate action Cannot connect to the server try again The printer cannot connect to the server due to a communication error Press the OK button and try a...

Page 635: ...nter properties In Windows Vista right click Canon XXX series icon where XXX is your printer s name and then select Properties 4 Click Ports tab to check port settings Make sure a port named USBnnn where n is a number with Canon XXX series appearing in Printer column is selected for Print to the following port s If setting is incorrect Reinstall the printer driver from the Setup CD ROM or the Cano...

Page 636: ...from your computer Follow the procedure below to check the device status 1 Open the Device Manager on your computer as shown below If the User Account Control screen appears follow the on screen instructions In Windows 10 right click Start button and select Device Manager In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Device Manager In Windows 7 ...

Page 637: ...very month for about ten years Read the information on the screen and follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usage information is sent via the Internet Once you have completed the procedure the information is subsequently sent automatically and the confirmation screen does not reappear Note When the ...

Page 638: ...pears when administrative rights are required to perform a task If you are logged in on an account with administrator privileges follow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will appear at the time of the next survey If you select No th...

Page 639: ...the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Survey P...

Page 640: ... Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of...

Page 641: ...ound smoke or odor turn it off immediately Unplug the printer and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the printer yourself If you attempt to repair or take apart the printer your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your printer s nam...

Page 642: ...pport Code Appears on LCD and Computer Screen 1000 to 1ZZZ 1007 1008 1200 1300 1303 1309 1310 1313 1314 1319 1575 1600 1660 1688 1700 1701 1754 1755 1872 1873 1874 1890 2000 to 2ZZZ 2111 2112 2113 2121 2122 2500 3000 to 3ZZZ 3413 3426 3427 3428 3429 3430 3431 3432 3433 4000 to 4ZZZ 4100 4103 4104 5000 to 5ZZZ 5100 5102 5103 5104 5105 5200 5203 5204 5205 5206 5207 5208 5209 5400 5500 5501 5B00 5B01...

Page 643: ...2 6943 6944 6945 6946 7000 to 7ZZZ 7100 7200 7201 7202 7203 7204 7205 A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 643 ...

Page 644: ...w If the paper is jammed inside the front cover 1300 If the paper is jammed inside the rear cover 1303 If the paper is jammed inside the rear cover as the printer pulled in the printed paper 1313 If the paper is jammed inside the rear cover during automatic duplex printing 1314 Cases other than above Other Cases 644 ...

Page 645: ...ch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it could damage the printer 2 Make sure jammed paper is not under print head holder If the jammed paper is under the print head holder move the print head holder to the far right or left whichever makes it easier to remove the paper When moving the print head holder press either the right si...

Page 646: ... paper is removed If the paper tears when you pull out it a bit of paper may remain in the printer Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces C in the printer 646 ...

Page 647: ...he message about paper jam is displayed on the LCD of the printer or on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case make sure no piece of paper remains inside the printer We recommend using paper sizes other than A5 A6 to print documents with photos or graphics A5 A6 paper may curl and jam as it leaves...

Page 648: ...ecomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 If protective material for rear cover remains attached remove it 3 Open rear cover Slide the rear cover to the left then open it 648 ...

Page 649: ...gns with the mark on the printer 6 Reload paper and press printer s OK button If you turned off the printer the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly Align the paper guides with the both edges of the paper when you load paper We recommend using paper sizes other than A5 A6 to...

Page 650: ...pull it in and the paper is jammed inside the printer Remove the printed paper from the paper output tray before it amounts to 75 sheets Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 If protective material for r...

Page 651: ...omes easy to pull out the paper 5 Close rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and press printer s OK button If you turned off the printer the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using s...

Page 652: ...Align the paper guides with the both edges of the paper when you load paper If the measures above do not solve the problem contact your nearest Canon service center to request a repair 652 ...

Page 653: ... by following these steps Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 If protective material for rear cover remains attached remove it 3 Open rear cover Slide the rear cover to the left then open it 653 ...

Page 654: ... to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload paper and press printer s OK button If you turned off the printer the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly Align the paper guides with the both edges of the pap...

Page 655: ...Other Cases Check the following Check1 Is anything blocking paper output slot Check2 Are rear cover attached properly Check3 Is paper curled Correct curl before loading paper 655 ...

Page 656: ...1 Align the paper guides with the both edges of the paper when you load paper in the cassette 1 After carrying out the above measures press the OK button Note The loadable paper differs depending on the paper source A4 Letter Legal Oficio B Oficio M Oficio Foolscap or Legal India sized plain paper can be loaded in both the cassette 1 and the cassette 2 To cancel printing press the printer s Stop b...

Page 657: ...te 2 Align the paper guides with the both edges of the paper when you load paper in the cassette 2 After carrying out the above measures press the OK button Important The loadable paper differs depending on the paper source The loadable paper in the cassette 2 is A4 Letter Legal Oficio B Oficio M Oficio Foolscap or Legal India sized plain paper Note To cancel printing press the printer s Stop butt...

Page 658: ...1200 Cause Front cover is open What to Do Close the front cover and wait for a while Do not close it while you are replacing an ink tank 658 ...

Page 659: ...patible with automatic duplex printing is specified What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 659 ...

Page 660: ...t to Do The sizes of media suitable for auto duplex printing are A4 and Letter Make sure paper of the correct size is loaded Press the OK button to eject the paper and restart printing from the front of the next piece of paper The reverse side of the ejected sheet is not printed 660 ...

Page 661: ...ot compatible with automatic duplex printing What to Do The sizes of media suitable for auto duplex printing are A4 and Letter Press the printer s Stop button to cancel printing Then change the print settings and retry printing 661 ...

Page 662: ...t to Do If an ink tank becomes empty replace it An ink tank cannot be replaced until it becomes empty Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 662 ...

Page 663: ...ontinue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is ...

Page 664: ...1660 Cause An ink tank is not installed What to Do Install the ink tank 664 ...

Page 665: ...s and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate unti...

Page 666: ...1700 Cause Ink absorber is almost full What to Do Press the printer s OK button to continue printing Contact your nearest Canon service center to request a repair 666 ...

Page 667: ...1701 Cause Ink absorber is almost full What to Do Press the printer s OK button to continue printing Contact your nearest Canon service center to request a repair 667 ...

Page 668: ...cover Then push the ink tank After installing the ink tank properly close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair Important The ink tank that was once installed cannot be removed until the ink runs out 668 ...

Page 669: ...dition Cancel printing and replace the ink tank before printing again Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled 669 ...

Page 670: ...hat to Do Insert the cassette 1 Note Once the cassette 1 is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 1 To cancel printing press the printer s Stop button 670 ...

Page 671: ...hat to Do Insert the cassette 2 Note Once the cassette 2 is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 2 To cancel printing press the printer s Stop button 671 ...

Page 672: ...t to Do Insert the both cassettes Note Once the cassette is installed the screen for setting cassette paper information appears Set the paper information for the paper in the cassette 1 and the cassette 2 To cancel printing press the printer s Stop button 672 ...

Page 673: ...en the front cover and make sure the protective material and tape have been removed from the print head holder If the protective material or tape is still there remove it and close the front cover If this does not solve the problem contact your nearest Canon service center to request a repair 673 ...

Page 674: ...ngs do not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A5 Media type Plain paper Cassette paper information set on the printer Paper size A4 Media type Plain paper What to Do Pressing the printer s OK button the screen below appears Select the appropriate action Note All of the options...

Page 675: ...er Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel printing Cancels printing Select this option to change the print paper settings Change the paper settings and retry the printing Note To suppress the misprin...

Page 676: ...o not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information set on the printer Paper size Legal Media type Plain paper What to Do Pressing the printer s OK button the screen below appears Select the appropriate action Note All of the options b...

Page 677: ...ter Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel printing Cancels printing Select this option to change the print paper settings Change the paper settings and retry the printing Note To suppress the mispri...

Page 678: ...the print paper settings do not match the cassette paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information set on the printer Paper size Legal Media type Plain paper What to Do Pressing the printer s OK button the screen below appears Select the appropriate action...

Page 679: ...on the LCD Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac OS Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel printing Cancels printing Select this option to change the print paper settings Change the paper...

Page 680: ...ause Cassette 1 paper settings are incomplete What to Do If screen below is shown the cassette 1 paper settings are incomplete Press the printer s OK button to finish setting the cassette 1 paper settings 680 ...

Page 681: ...ause Cassette 2 paper settings are incomplete What to Do If screen below is shown the cassette 2 paper settings are incomplete Press the printer s OK button to finish setting the cassette 1 paper settings 681 ...

Page 682: ...tion by printing the nozzle check pattern Load one sheet of A4 Letter sized plain paper in the cassette 1 and perform automatic print head alignment again For automatic print head alignment always load paper in the cassette 1 Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above measur...

Page 683: ...tting select Continue printing and press the OK button Prevent paper abrasion may reduce the print speed If you disable this setting select Do not print and press the OK button Press the Setup button and then select Device settings and Output settings in this order and set Prevent abrasion to OFF 683 ...

Page 684: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1 When ready press the printer s OK button 684 ...

Page 685: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 1 without changing its orientation When ready press the printer s OK button 685 ...

Page 686: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 1 without changing its orientation When ready press the printer s OK button 686 ...

Page 687: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1 When ready press the printer s OK button 687 ...

Page 688: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2 When ready press the printer s OK button 688 ...

Page 689: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 2 without changing its orientation When ready press the printer s OK button 689 ...

Page 690: ...s complete when manual duplex printing What to Do Prepare to print the other side Keeping the printed side facing up fit the paper back into the cassette 2 without changing its orientation When ready press the printer s OK button 690 ...

Page 691: ...inting What to Do Prepare to print the other side Keeping the printed side facing up rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2 When ready press the printer s OK button 691 ...

Page 692: ... data cannot be printed What to Do If you are printing CREATIVE PARK PREMIUM contents check the message shown your computer make sure genuine Canon ink tanks are installed properly for all colors and retry the printing 692 ...

Page 693: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 693 ...

Page 694: ... cancel printing Specify the paper size setting to A4 Letter or Legal and specify the media type setting to Plain Paper Then print again Note If you will not change the paper size setting or the media type setting select the cassette 1 as the paper source If this is the case register the cassette 1 paper information properly 694 ...

Page 695: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 696: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 697: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 698: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 699: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

Page 700: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 700 ...

Page 701: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 701 ...

Page 702: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 702 ...

Page 703: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 703 ...

Page 704: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 704 ...

Page 705: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 705 ...

Page 706: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 706 ...

Page 707: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 707 ...

Page 708: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 708 ...

Page 709: ...5500 Cause Ink tank has not been properly recognized What to Do Contact the service center 709 ...

Page 710: ...5501 Cause Ink tank has not been properly recognized What to Do Contact the service center 710 ...

Page 711: ...5B00 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 711 ...

Page 712: ...5B01 Cause Printer error has occurred What to Do Contact your nearest Canon service center to request a repair 712 ...

Page 713: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 713 ...

Page 714: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 714 ...

Page 715: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 715 ...

Page 716: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 716 ...

Page 717: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 717 ...

Page 718: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 718 ...

Page 719: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 719 ...

Page 720: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 720 ...

Page 721: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 721 ...

Page 722: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 722 ...

Page 723: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 723 ...

Page 724: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 724 ...

Page 725: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 725 ...

Page 726: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 726 ...

Page 727: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 727 ...

Page 728: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 728 ...

Page 729: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 729 ...

Page 730: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 730 ...

Page 731: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 731 ...

Page 732: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 732 ...

Page 733: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 733 ...

Page 734: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 734 ...

Page 735: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 735 ...

Page 736: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 736 ...

Page 737: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 737 ...

Page 738: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 738 ...

Page 739: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 739 ...

Page 740: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 740 ...

Page 741: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 741 ...

Page 742: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 742 ...

Page 743: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 743 ...

Page 744: ...B202 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 744 ...

Page 745: ...B203 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 745 ...

Page 746: ...B204 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 746 ...

Page 747: ...B205 Cause An error requiring a repair has occurred What to Do Turn off the printer and unplug it Contact your nearest Canon service center to request a repair 747 ...

Page 748: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 748 ...

Page 749: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 749 ...

Page 750: ...nter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 750 ...

Page 751: ...e ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch clear film A or white belt B If you soil or scratch these parts by touching them with paper or your hand it c...

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