Canon G4572 Online Manual Download Page 198 | Manualshive

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IPv6 link-local address

XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX

MAC address (Wi-Fi)

XX:XX:XX:XX:XX:XX

Printer name

XXXXXXXXXXXXXXX

Bonjour service name

XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX

("XX" represents alphanumeric characters.)

•

Connect to smartphone

•

Enables to connect the smartphone to the printer by reading the QR code displayed on the LCD with
the smartphone, or also by manually obtaining the network name and password.

•

Advanced mode

•

Enables/disables Wireless Direct.

•

Change network name (SSID)

•

Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.

•

Change password

•

Changes the password for Wireless Direct.

•

Confirm connection request

•

Selecting

ON

displays the confirmation screen when a Wi-Fi Direct compatible device is connecting

the printer.

•

Advanced

•

For details on each setting item:

Advanced

•

Set printer name

•

Specifies the printer name. You can use up to 15 characters for the name.

Note

• You cannot use the same printer name as that already used for other LAN connected devices.

•

• You cannot use a hyphen for the initial or last character of the printer name.

•

•

TCP/IP settings

•

Performs IPv4 or IPv6 setting.

•

WSD setting

•

Setting items when you use WSD (one of the network protocols supported in Windows).

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Summary of Contents for G4572

Page 1: ...G4070 series Online Manual English...

Page 2: ...anging Network Settings 49 Canon Wi Fi Connection Assistant Screen 50 Performing Network Settings 54 Performing Changing Wired LAN Connection Ethernet Cable Settings 55 Performing Changing Wi Fi Setti...

Page 3: ...xamining the Nozzle Check Pattern 108 Cleaning the Print Head 110 Deep Print Head Cleaning 112 Aligning the Print Head 114 Performing Maintenance Functions from Your Computer macOS 117 Opening Remote...

Page 4: ...n Panel 171 Entering Numbers Letters and Symbols 173 Changing Settings 176 Changing Printer Settings from Your Computer Windows 177 Changing the Print Options 178 Setting the Ink to be Used 179 Managi...

Page 5: ...rinting Setup 228 Main Controls Basic Settings Tab 230 Basic Settings Tab Description 231 Paper Settings on the Printer Driver and the Printer Media Type 239 Paper Settings on the Printer Driver and t...

Page 6: ...isplaying the Printing Status Screen 294 Deleting the Undesired Print Job 295 Removing Printer That Is No Longer Required from List of Printers 296 Printing Using Canon Application Software 297 Printi...

Page 7: ...Telephone Line 364 Setting Telephone Line Type 368 Setting Receive Mode 370 Setting Sender Information 375 Registering Recipients 380 Registering Recipients Using Operation Panel of Printer 381 Regist...

Page 8: ...ejected Number Using Speed Dial Utility2 415 Registering Telephone Directory Has been Saved on Your Computer to Printer 416 Sending Faxes Using Operation Panel of Printer 417 Sending Faxes by Entering...

Page 9: ...of Printer 489 Printing Network Settings 492 Restoring Printer s LAN Settings to Defaults 497 Default Network Settings 498 Connecting with Wireless Direct 500 Problems While Printing Scanning from Sma...

Page 10: ...nects During a Call 550 Poor Quality Fax Received 551 Mechanical Problems 552 Printer Does Not Turn On 553 Printer Turns Off Unexpectedly or Repeatedly 554 USB Connection Problems 555 Wrong Language A...

Page 11: ...1000 578 1200 579 1368 580 1496 581 1640 582 1723 583 1724 584 1725 585 1726 586 1727 587 2114 588 2200 593 2900 594 2901 595 3252 596 4103 597 5100 598 5200 599 6000 600...

Page 12: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 12...

Page 13: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 14: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 15: ...Trademarks and Licenses Trademarks Licenses 15...

Page 16: ...1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Adobe Acrobat Flash Photoshop Photoshop Elements Lightroom Adobe RGB and A...

Page 17: ...ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE O...

Page 18: ...ght owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within t...

Page 19: ...r regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable an...

Page 20: ...hnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitt...

Page 21: ...HE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara Califor...

Page 22: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Page 23: ...IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAI...

Page 24: ...RIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN...

Page 25: ...R IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Written by Joel Sherrill joel OARcorp com COPYRIGHT c 1989 2000 On Line Applications Research Corporation OAR Permission...

Page 26: ...LITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The FreeType Pr...

Page 27: ...s well as linking it to form a program or executable This program is referred to as a program using the FreeType engine This license applies to all files distributed in the original FreeType Project i...

Page 28: ...that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As...

Page 29: ...t c 2011 2015 ARM LIMITED All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistribution...

Page 30: ...the following conditions are met Redistributions of source code must retain copyright notices this list of conditions and the following disclaimer Redistributions in binary form must reproduce the abo...

Page 31: ...this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentatio...

Page 32: ...RISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Lua Copyright 1994 2014 Lua org PUC Rio Permission is hereby granted free of charge to any person ob...

Page 33: ...f charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy...

Page 34: ...UT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Copyright C 2019 Broadcom Corporation All Rights Reserved Permission to use copy modify and or distribute this software...

Page 35: ...ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA...

Page 36: ...or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES...

Page 37: ...ed to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device...

Page 38: ...is wrong with network connection Select either link below to download Wi Fi Connection Assistant Checking Printer Connection Status Using Wi Fi Connection Assistant Performing Changing Network Setting...

Page 39: ...Restrictions Notices when printing using web service Notice for Web Service Printing 39...

Page 40: ...together with WPA2 or higher security The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this gu...

Page 41: ...se web services for the printer cannot be used In Wireless Direct mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected...

Page 42: ...Network Connection Tips Windows macOS Detect Same Printer Name Switching Printer s Connection to Network or Devices 42...

Page 43: ...OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the pr...

Page 44: ...itching LAN Connection Method If you want to switch the connection method to a USB connection when the printer is used with a LAN connection refer to Setup Guide to setup Reconfiguration Method of Wi...

Page 45: ...Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configura...

Page 46: ...Wi Fi Connection Assistant repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified...

Page 47: ...t In Windows 7 click Start and select All Programs Canon Utilities Wi Fi Connection Assistant and then Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant a message appears Check t...

Page 48: ...ollow the procedure below 1 Start up Wi Fi Connection Assistant 1 2 Check the displayed message and select Yes 2 3 Select Diagnose and Repair on the displayed screen 3 Perform operations following the...

Page 49: ...Performing Changing Network Settings Canon Wi Fi Connection Assistant Screen Performing Network Settings 49...

Page 50: ...ter The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer App...

Page 51: ...up Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup...

Page 52: ...e pulldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigne...

Page 53: ...printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv...

Page 54: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 54...

Page 55: ...printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connec...

Page 56: ...CP server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use...

Page 57: ...e using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP a...

Page 58: ...on the displayed screen 3 Detected printers are listed 4 Select printer to perform change settings from printer list 4 Select the printer with Wi Fi displayed on Connection Method and Available or Req...

Page 59: ...nnects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can...

Page 60: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 61: ...d in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned a...

Page 62: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 8 62...

Page 63: ...ect Printer Network Setup on the displayed screen 3 Detected printers are listed 4 Select printer to assign location name and device name 4 Select the printer with Available displayed on Status 5 Sele...

Page 64: ...function of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 2...

Page 65: ...eries TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series TS...

Page 66: ...TR9530 series TS3300 series E3300 series 66...

Page 67: ...ection Assistant Starting Up Wi Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important Available functions and...

Page 68: ...puter on which it is installed In addition Wi Fi Connection Assistant restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary f...

Page 69: ...select Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant the screen below appears Enter the password specified for your computer and select Install Helper Wi Fi Connection Assis...

Page 70: ...ist of Models Which Does Not Support Diagnosis and Repair Function Wi Fi Connection Assistant starts checking the computer settings when it starts up Perform operations following the instructions on t...

Page 71: ...function of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 2...

Page 72: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 72...

Page 73: ...Loading Paper Loading Photo Paper Plain Paper Loading Envelopes 73...

Page 74: ...posite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl When using Photo Pa...

Page 75: ...trait orientation D Loading paper in landscape orientation E can cause paper jams Note Check that the tip of paper comes up against the inner part of a feed slot when you load long length paper Depend...

Page 76: ...ide and adjust the guides to both edges of the paper stack 5 Do not slide the paper guides too tightly against the paper The paper may not be fed properly Note Do not load sheets of paper higher than...

Page 77: ...preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or...

Page 78: ...ut paper with your hands or use the printer in a place where the paper does not fall If the paper falls the printed side may become dirty or scratched Also when supporting the paper with hands be sure...

Page 79: ...es 1 Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of th...

Page 80: ...the envelope and load the envelope in portrait orientation with the address side facing up After loading the envelopes the paper setting confirmation screen for the rear tray appears on the LCD 5 Move...

Page 81: ...envelopes loaded in rear 6 tray select OK If not select Change to change the settings in accordance with the size and type of the loaded envelopes Note See Check paper replacement when you want to hi...

Page 82: ...on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do...

Page 83: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 83...

Page 84: ...e position to load the original according to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or...

Page 85: ...Note To scan the original at optimum quality load it on the platen 85...

Page 86: ...portant Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any obj...

Page 87: ...3 Close the document cover gently 3 Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 87...

Page 88: ...o scan a document at optimum quality load it on the platen The double sided original cannot be scanned automatically with ADF 1 Make sure any original has been removed from platen 1 2 Open document tr...

Page 89: ...s Note For details on the supported originals see below Supported Originals 5 Adjust document guide to match width of document 5 Do not slide the document guide too tightly against the document The do...

Page 90: ...o scan originals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel follow the operation below Select Auto scan for document type in Sc...

Page 91: ...n the edges diagonally striped area of the platen Portions placed on the diagonally striped area cannot be scanned Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FAC...

Page 92: ...tically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 in 180 mm or more cannot be corrected Non rectangular or irregular sha...

Page 93: ...8 5 x 14 0 in 216 x 356 mm Min 8 3 x 11 0 in 210 x 280 mm Quantity A4 Letter Max 35 sheets 20 lb 75 g m2 paper up to 0 14 in 3 5 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 in 0 5 mm hi...

Page 94: ...Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 94...

Page 95: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 95...

Page 96: ...e ink level correctly From the printer Ink level monitor From the computer Changing the remaining ink level notification setting If the remaining ink level notification function is disabled visually i...

Page 97: ...e printer 3 Open the tank cap C of the ink tank to be refilled 3 D Yellow E Magenta F Cyan G Black Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter w...

Page 98: ...s inlet I slowly stand the bottle upside down and push the bottle into the inlet The ink tank is refilled Support the bottle with your hand so that it does not fall Important Make sure that each color...

Page 99: ...htly and remove the bottle from the inlet while slowly tilting it Important Do not leave ink bottles in ink tanks Close the bottle cap of the ink bottle securely and store the ink bottle upright 7 Clo...

Page 100: ...ntly Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon Do not leave ink bottles in areas exposed to high temperat...

Page 101: ...hite document or when black and white printing is specified Every ink is also consumed in the standard cleaning and deep cleaning of the print head which may be necessary to maintain the performance o...

Page 102: ...occurs the error message appears on the LCD When Error Occurred The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line...

Page 103: ...aning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Important The used ink is ejected into the maintenance...

Page 104: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 104...

Page 105: ...t result Set Media Type Quality etc Media Quality Tab When the Print Results Are Blurred or Uneven Step 1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the com...

Page 106: ...he power If the problem is still not resolved replace ink in print head Important Replace ink in print head consumes a great amount of ink Frequent replace ink in print head can rapidly consume ink so...

Page 107: ...sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 2 Loading Photo Paper Plain Paper 3 Select Maintenance on...

Page 108: ...cessary 1 Check if there are missing lines in the pattern C or horizontal streaks in the pattern D 1 A No missing lines No horizontal streaks B Lines are missing Horizontal streaks are present 2 Selec...

Page 109: ...n the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Prin...

Page 110: ...rtridge a message is displayed and the cleaning cannot be performed You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter siz...

Page 111: ...9 Examine the nozzle check pattern 9 Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 111...

Page 112: ...ayed and the cleaning cannot be performed You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear...

Page 113: ...9 Examine the nozzle check pattern 9 If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power 113...

Page 114: ...pears on the LCD When Error Occurred You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray...

Page 115: ...y not be scanned properly 7 Confirm the message then place print head alignment sheet on platen 7 Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper...

Page 116: ...ignment sheet on the platen until adjusting the print head position is complete If an error message is displayed on the LCD press the OK button to release the error then take appropriate action When E...

Page 117: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position 117...

Page 118: ...and click Options Supplies 2 3 Click Show Printer Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click...

Page 119: ...Cleaning starts 4 Complete Cleaning 4 Next the message for Nozzle Check pattern printing is displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the chec...

Page 120: ...displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No Important Deep Cleaning consumes a larger amount of ink than Cleaning Cl...

Page 121: ...3 Load paper in printer 3 Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Run head position adjustment 4 Check that the printer power is on and then click Yes Head alignment...

Page 122: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 122...

Page 123: ...ton 6 The paper feed rollers will rotate as they are cleaned without paper 7 Make sure that the paper feed roller has stopped rotating then follow the message to load 7 the three sheets of A4 or Lette...

Page 124: ...Do not touch the roller with your fingers Paper feeding performance may be degraded If the problem is not resolved after cleaning contact Canon to request a repair 124...

Page 125: ...creen 2 LCD and Operation Panel 3 Select Bottom plate cleaning 3 The confirmation screen will appear 4 Select Yes 4 5 Follow the message to remove any paper from the rear tray then press the OK button...

Page 126: ...ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 11 When the completion message appears select OK 11 Note When performing Bottom Plate Cleaning again be sure to use a ne...

Page 127: ...Important Be sure to turn off the power and unplug the power cord before cleaning the printer 127...

Page 128: ...enance cartridge becomes full an error message is displayed and the printer stops working until the cartridge is replaced with a new one Do not touch the terminal A or opening B of the maintenance car...

Page 129: ...place the removed maintenance cartridge on a desk or other surface as there may be ink on the bottom of the cartridge To prevent ink from leaking do not tilt the removed maintenance cartridge or turn...

Page 130: ...your hands 7 Insert the new maintenance cartridge straight until it stops 7 8 Attach the maintenance cover 8 Align the tab on the back of the maintenance cover with the hole on the printer and close i...

Page 131: ...about the used space of the maintenance cartridge The maintenance cartridge is almost full Replace the maintenance cartridge as soon as possible The maintenance cartridge is full Replace the maintena...

Page 132: ...ending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols Changing Settings...

Page 133: ...Safety Safety Precautions Regulatory Information WEEE 133...

Page 134: ...electric shock or injury Do not place product close to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do...

Page 135: ...are laid down ink may leak When refilling ink tanks take sufficient care to prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove i...

Page 136: ...tand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers...

Page 137: ...Ceci peut pr senter un risque de choc lectrique caus par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situ pr s de la fuite ATTENTION Pour r duire les risques d incen...

Page 138: ...ion exposure limits for at uncontrolled equipment This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body excluding extremities hands...

Page 139: ...the power and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users should contact their local...

Page 140: ...Norway Iceland and Liechtenstein This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This pr...

Page 141: ...den k nnen vor der Abgabe an einer Erfassungsstelle vom Altger t zerst rungsfrei zu trennen personenbezogener Daten auf den Altger ten vor der Entsorgung zu l schen Die Bedeutung von dem Symbol der du...

Page 142: ...ektrische en elektronische apparatuur naar www canon europe com weee S lo para la Uni n Europea y el rea Econ mica Europea Noruega Islandia y Liechtenstein Este s mbolo indica que este producto no deb...

Page 143: ...tro uno ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell acquisto di una nuova o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettronic...

Page 144: ...ensstemmelse med en godkendt n til n procedure n r du indk ber et nyt tilsvarende produkt eller produktet skal afleveres p et godkendt indsamlingssted for elektronikaffald Forkert h ndtering af denne...

Page 145: ...nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen s hk ja e...

Page 146: ...v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va obce spr vn org n vykon vaj c dozor nad likvidac odp...

Page 147: ...tu elektrycznego i elektronicznego znajduje si w witrynie www canon europe com weee Plat len pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E...

Page 148: ...ekm s efekt vu dabas resursu izmanto anu Lai sa emtu piln g ku inform ciju par viet m kur izlietoto iek rtu var nodot p rstr dei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienes...

Page 149: ...izdelka hkrati prispevate tudi k u inkoviti porabi naravnih virov e elite ve informacij o tem kje lahko odlo ite odpadno opremo za recikliranje pokli ite ob inski urad komunalno podjetje ali slu bo k...

Page 150: ...nje Nepropisno rukovanje ovom vrstom otpada mo e imati negativan u inak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje a op enito se povezuju s EEE Istovremeno va a...

Page 151: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality...

Page 152: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 153: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 153...

Page 154: ...r in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling...

Page 155: ...printer cable from the computer and from the printer then unplug the power 7 cord from the printer 8 Use adhesive tape to secure all the covers on the printer to keep them from opening during 8 transp...

Page 156: ...repair lending or transferring the printer to another person or disposing of the printer Reset settings For printers with fax capabilities user information and speed dial numbers can be backed up to...

Page 157: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 158: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 158...

Page 159: ...Main Components Front View Rear View Inside View Operation Panel 159...

Page 160: ...more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Photo Paper Plain Paper Loading Envelopes E Paper Output Tray Printed pa...

Page 161: ...ents in the ADF Auto Document Feeder K Document Feeder Cover Open when clearing jammed documents L Document Tray Open to load a document in the ADF You can load two or more sheets of document of the s...

Page 162: ...phone or answering device D Telephone Line Jack Connect the telephone line E Maintenance Cover Remove when replacing the maintenance cartridge F Maintenance Cartridge Absorbs ink used for cleaning Rep...

Page 163: ...are on the right If any ink levels are low refill the low tanks Refilling Ink Tanks D Upper Limit Line Indicates the maximum capacity of the ink E Single Dot Indicates the amount of ink required when...

Page 164: ...Panel E OK button Finalizes your selection of items Also used to resolve errors F Numeric buttons Used to enter numerical values such as the number of copies as well as fax telephone numbers and char...

Page 165: ...he printer is then put into the standby mode for easy connection in a PC and smartphone Easy Wireless Connect O QR button A QR code is displayed when you press the button while the QR button lights Yo...

Page 166: ...Power Supply Checking that Power Is On Turning the Printer On and Off Unplugging the Printer 166...

Page 167: ...er is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 11 minutes To restore the d...

Page 168: ...displayed on the LCD see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network Thi...

Page 169: ...g off the printer be sure to confirm that the ON lamp is off Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a cert...

Page 170: ...ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer...

Page 171: ...ote Depending on the signal state the icon will change Signal strength 81 or more You can use the printer over Wi Fi without any problems Signal strength 51 or more The problem such as the printer can...

Page 172: ...ible The maintenance cartridge is full Replace the maintenance cartridge Checking Maintenance Cartridge Status on LCD C Basic menu Select each item when you want to use the basic functions of a printe...

Page 173: ...press the OK button for determination Enter Characters or Numeric Characters using a Numeric Key Enter a telephone number Press the numeric key to enter a number Press the button when you insert a bla...

Page 174: ...When you delete characters or numeric characters move the cursor to the characters or numeric characters to be deleted and press the Stop button After entry is completed press the OK button for determ...

Page 175: ...LAN Settings Button Lowercase mode a Uppercase mode A Numeric mode 1 Symbol mode 1 abc ABC 2 def DEF 3 ghi GHI 4 jkl JKL 5 mno MNO 6 pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 2 SP indicates a space...

Page 176: ...Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Handling Printer Configuration Using the Web Bro...

Page 177: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 177...

Page 178: ...s option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 1 2 Click Print Options on the Page Setup tab 2 The Print Options dialog box...

Page 179: ...age Setup tab 4 When you perform printing the specified ink will be used Important When the following settings are specified Black Only does not function because the printer uses an ink other than bla...

Page 180: ...function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 1 2 Check th...

Page 181: ...disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On settin...

Page 182: ...omputer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Configu...

Page 183: ...ecessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter...

Page 184: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 184...

Page 185: ...ction automatically turns on the printer when data is received 1 Selecting Printer settings from Remote UI 1 2 Click Energy saving settings 2 3 Complete the following settings 3 Auto power off Specify...

Page 186: ...ismatch If the check box is deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper i...

Page 187: ...ation Panel FAX settings Print settings LAN settings PictBridge settings Mobile photo print settings Other device settings Language selection Firmware update Reset settings Feed settings Web service s...

Page 188: ...Check that printer is turned on 1 2 Select Settings on the HOME screen 2 LCD and Operation Panel 3 Select Device settings 3 4 Select a setting item to adjust 4 The setting screen for the selected ite...

Page 189: ...ection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings PictBridge settings Mobile photo print settings Feed settings Items for Maintenance Management LAN settings...

Page 190: ...ctions on the LCD Note You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing Add telephone number You can register the r...

Page 191: ...riority even if you select 33600 bps for TX start speed or RX start speed Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and th...

Page 192: ...nsmission Reception of Faxes Using ECM ECM RX Selects whether to receive faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM TX start speed Selects the fax transmission speed...

Page 193: ...Print for each TX you can specify the print setting that the first page of the fax is printed along with the report RX report Selects whether to print RX REPORT automatically after receiving a fax If...

Page 194: ...be to the Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the s...

Page 195: ...e as needed Important Settings will become ineffective in the following situations Printing from a PictBridge Wi Fi supporting device Printing from a standard form Note When performing settings from a...

Page 196: ...t displayed depending on the printer settings Items Setting Connection Enabled connected Enabled disconnected Disable Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz 5 GHz Wi Fi...

Page 197: ...ollow the on screen instructions during setup Other connection types WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN c...

Page 198: ...e printer s name displayed on a Wi Fi Direct compatible device for Wireless Direct Change password Changes the password for Wireless Direct Confirm connection request Selecting ON displays the confirm...

Page 199: ...Setting items when you use Bonjour Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up to...

Page 200: ...allows you to activate discontinuous reception when using Wi Fi discontinuous reception Note Depending on the Wi Fi router used discontinuous reception may not be activated even though Enable is selec...

Page 201: ...he alarm volume when the phone receiver is not put on the hook properly Key repeat Selecting ON lets you quickly display candidate numbers or characters by holding down the button during character ent...

Page 202: ...level cannot be detected properly Ink notification Enables or disables the function which notifies the remaining ink Important If the remaining ink level notification function is disabled visually in...

Page 203: ...and menus on the LCD Japanese English German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgaria...

Page 204: ...update Check current version You can check the current firmware version Update notification setting You can set the printer to display the firmware update information on the LCD when the firmware upda...

Page 205: ...s all fax settings back to the default Disconnect the telephone line from the printer before you return this setting item back to the default Reset all Sets all settings you made to the printer back t...

Page 206: ...layed Note A screen for confirming the setting of paper is not displayed if you select Disable Set the size and type of paper properly in Rear tray paper settings when making prints For AirPrint of iO...

Page 207: ...jet Cloud Printing Center and sets the history saving Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registration code In order to link...

Page 208: ...een 2 LCD and Operation Panel 3 Select ECO settings 3 4 Specify settings as necessary 4 A Specify the length of time to turn the printer off automatically when no operation is made or no printing data...

Page 209: ...el 3 Select Quiet setting 3 4 Select ON 4 5 Select Yes or No 5 When Yes is selected Specify the start time and press the OK button Similarly specify the end time and press the OK button You can reduce...

Page 210: ...lays the printer serial number Printed page count Displays the printed sheet count in increments of 50 sheets Ex In case of 25 sheets 1 50 is displayed MAC address Wi Fi Displays the MAC address for W...

Page 211: ...rinted and checked 1 Check that printer is turned on 1 2 Load A4 or Letter sized plain paper 2 3 Select Printer details on the HOME screen 3 LCD and Operation Panel 4 Select Print usage statistics 4 5...

Page 212: ...re 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Stor...

Page 213: ...MH MR MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard ch...

Page 214: ...ency band that can be used varies depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environment and location Security WPA...

Page 215: ...space may be changed without notice macOS Operating System macOS Mojave 10 14 6 macOS Monterey 12 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported...

Page 216: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 216...

Page 217: ...ilable in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 C...

Page 218: ...n printing photos saved on a PictBridge Wi Fi compliant device you must specify the page size and media type Printing from Digital Camera Page Sizes You can use the following page sizes Note Page size...

Page 219: ...ch Card 2 17 x3 58 Special sizes Minimum size 2 17 x 3 50 in 55 0 x 89 0 mm Maximum size 8 50 x 47 24 in 216 0 x 1200 0 mm When Height of Page Size is set to a value exceeding 26 61 in 676 mm Media Ty...

Page 220: ...1 Approx 80 sheets Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Photo Paper Plus Glossy II PP 201 PP 208 PP 301 2...

Page 221: ...r may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Na...

Page 222: ...notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated...

Page 223: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 224: ...table sheets per pigment color ink bottle Standard mode 7 700 sheets Economy mode 8 100 sheets Measurement conditions Measurement images Color printing A4 color document ISO IEC24712 Measurement metho...

Page 225: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Using PIXMA MAXIFY Cloud Link Paper Settings 225...

Page 226: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 226...

Page 227: ...Windows Printer Driver Basic Printing Setup Basic Main Controls Basic Settings Tab Set Media Type Quality etc Media Quality Tab Set the Layout of Printed Documents Page Setup Tab Overview of the Prin...

Page 228: ...ur purpose in Profiles on the Basic Settings tab If you select a print setting Paper Size and Media Type will change automatically Note When the paper size to be printed is selected from Printer Paper...

Page 229: ...paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and...

Page 230: ...Main Controls Basic Settings Tab Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 230...

Page 231: ...re printing Always print with current settings Page Size Printer Paper Size Media Type Quality Copies Collate Orientation Grayscale Printing Borderless Printing Page Layout Zoom 1 sided 2 sided Bookle...

Page 232: ...e set from the application software those settings have priority Envelope If you select this setting for printing an envelope Media Type is set automatically to Envelope In the Envelope Size Setting d...

Page 233: ...nd horizontal dimensions for the paper size Printer Paper Size Selects the size of paper actually loaded into the printer Normally it will appear as Same as Page Size and the document is printed with...

Page 234: ...e two settings or the specified printing order may not be enabled Orientation Selects the printing orientation If the application used to create your document has a similar function select the same or...

Page 235: ...oth sides of the paper This type of printing ensures that pages can be collated properly in page number order when the printed sheets are folded and stapled at the center Preferences Opens the Booklet...

Page 236: ...plication software Save the orientation setting Saves the Orientation to the printing profile in Profiles To apply the saved print orientation when the printing profile is selected check this check bo...

Page 237: ...s for pasting together the pages into a poster Check this check box to print the words Note Depending on the environment of the printer driver you are using this function may not be available Print Cu...

Page 238: ...the sheet Page Border Prints a page border line around each document page Check this check box to print the page border line Printer Media Information dialog box This dialog box allows you to check t...

Page 239: ...n the printer driver Paper information reg istered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro...

Page 240: ...ailable papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper including recycled paper Plain Paper Plain paper Envelopes Envelope Envelope Greeting...

Page 241: ...l 8 5 x14 22x36cm Legal Executive 7 25 x10 5 184 2x266 7mm Executive A6 A6 A5 A5 A4 A4 B5 B5 B Oficio 8 5 x14 216 0x355 0mm B Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Oficio Foolscap F4 Oficio2 FC...

Page 242: ...ta 3 Nagagata 4 3 54 x8 07 Nagagata 4 Yougata 4 4 13 x9 25 Yougata 4 Yougata 6 3 86 x7 48 Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3 88 x7 5 98 4x190 5mm Env Monarch Card 2 17 x3 58 55x91mm...

Page 243: ...be used 5 Select the media type 5 Select the Hagaki you want to use from Hagaki in Media Type Important This printer cannot print on postcards that have photos or stickers attached You will get clean...

Page 244: ...elected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the M...

Page 245: ...eleted at any time Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 From Profiles on the Basic Settings tab select the printing profile to be used an...

Page 246: ...driver or upgrade the printer driver version the print settings that are already registered will be deleted from Profiles Registered print settings cannot be saved and preserved If a profile is delete...

Page 247: ...e Quality etc Media Quality Tab Media Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC...

Page 248: ...w before printing Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Media Type Selects a type of printing...

Page 249: ...tensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow...

Page 250: ...hen each item is adjusted Note The graphic is in monochrome when the Grayscale Printing check box is checked View Color Pattern Displays a pattern for checking color changes produced by color adjustme...

Page 251: ...he type of document to be printed Color Correction Allows you to select Driver Matching ICM or None to match the purpose of the print operation Driver Matching With Canon Digital Photo Color you can p...

Page 252: ...Set the Layout of Printed Documents Page Setup Tab Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 252...

Page 253: ...a similar function set them with the application Settings Preview Page Size Printer Paper Size Copies Print from Last Page Collate Orientation Rotate 180 degrees Borderless Printing Page Layout Zoom...

Page 254: ...heck box to print your document in normal order starting from the first page Collate Check this check box to group together the pages of each copy when you want to print multiple copies Uncheck this c...

Page 255: ...ument to print Page Layout Selects the size of the document you want to print and the type of printing 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper To change the p...

Page 256: ...Stamp and Background may not be available Defaults Restores all the settings you have changed to their default values Clicking this button restores all the settings on the current screen to their defa...

Page 257: ...s to specify a specific page or range Note If some of the pages have not been printed well specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup t...

Page 258: ...function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box Disable the color profile setting of the application software Checking t...

Page 259: ...ta to be sent to the printer Select Recommended under normal circumstances Important A large amount of memory may be used for certain settings Do not change the setting if your computer has a small am...

Page 260: ...e first page only Background Background printing is a function that allows you to print an illustration or a similar object bitmap behind the document Check this check box to print a background and se...

Page 261: ...ype Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the font size for the stamp text string Outline Selects a frame that encloses th...

Page 262: ...le can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Rotation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab No...

Page 263: ...a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider t...

Page 264: ...Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 264...

Page 265: ...rint from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print...

Page 266: ...s on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of...

Page 267: ...rinting 1 Open the printer driver setup window 1 2 Set borderless printing 2 Add a checkmark to Borderless Printing on the Page Setup tab Click OK when the confirmation message appears When a message...

Page 268: ...r media selection appears When you are using plain paper for test printing select Plain Paper and click OK Expanding the Range of the Document to Print Setting a large amount of extension allows you t...

Page 269: ...ze 3 Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order 4 If necessary click Preferences specif...

Page 270: ...select another stapling side from the Binding Location list 5 Set the margin width 5 If necessary click Specify Margin and set the margin width and then click OK 6 Complete the setup 6 Click OK on the...

Page 271: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 271...

Page 272: ...ent print data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our websit...

Page 273: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 274: ...or displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer S...

Page 275: ...fers from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To can...

Page 276: ...Print dialog box again 7 Open the printer driver setup window and click OK 8 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Incorporated printing may take time or some data m...

Page 277: ...ustom Settings dialog box Perform this function to change the settings of this printer Note If the printer is off or if communication between the printer and the computer is disabled an error message...

Page 278: ...ected for Page Size on the Page Setup tab the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting Do not detect mis...

Page 279: ...ics to send information To stop sending information uncheck this check box The check box appears only if a user with administrator privileges is logged on If information is not provided the check box...

Page 280: ...ion on any errors that occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor displays icons and message...

Page 281: ...the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Disp...

Page 282: ...tailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Di...

Page 283: ...The installation program starts 3 Install the driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a mes...

Page 284: ...2 Perform the uninstaller 2 Click Start When the confirmation message appears click Yes When all the files have been deleted click Complete The deletion of the Driver is complete 284...

Page 285: ...nting Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer...

Page 286: ...onnected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Print from a Mac 1 Check that printer is turned on 1 Note If Auto power on is enab...

Page 287: ...cur if the paper size set in the print dialog is different from the paper size registered on the printer Select the correct items on the print dialog and the printer that correspond to the paper being...

Page 288: ...annot print if Bonjour settings of printer are disabled Check LAN settings of printer and enable Bonjour settings Refer to Cannot Print Using AirPrint for printing problems The display of the settings...

Page 289: ...e smudged 2 Select sheet size for borderless printing 2 Select XXX Borderless for Paper Size from the print dialog 3 Click Print 3 When you perform print the data is printed without any margins on the...

Page 290: ...to may not be printed If you are not satisfied with the borderless printing results reduce the amount of extension in printer operation panel Important When the amount of extension is decreased an une...

Page 291: ...ddress side register Hagaki type 3 Select Paper Size and Media Type from the print dialog 3 Select Postcard or Postcard Borderless for Paper Size from the print dialog When you print on the address si...

Page 292: ...elow procedure is not necessary in this case 1 Check whether Default is selected in the displayed dialog 1 Note It may take a little time for your printer to appear 2 Select the printer 2 Select the p...

Page 293: ...alog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software 1 The Page Setup dialog opens Opening the Print Dialog Use thi...

Page 294: ...Check the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the spec...

Page 295: ...ining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 1 2 Select your model and then click Open Print Queue 2 The print status c...

Page 296: ...ter and PC You cannot remove the printer if you are not logged on as the administrator For information about an administrative user see Users Groups from System Preferences 1 Open System Preferences a...

Page 297: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 297...

Page 298: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 298...

Page 299: ...ear tray select OK If not select Change to change the setting in accordance with the size and type of the loaded paper Note See Check paper replacement when you want to hide the screen for confirming...

Page 300: ...er loaded in the rear tray without changing the paper size setting for printing copying Replace paper Select if you want to print after replacing the paper of the rear tray For example when the paper...

Page 301: ...Copying Making Copies Basics Reducing Enlarging Copies Collated Copying Special Copy Menu 301...

Page 302: ...der 4 5 Specify the number of copies using the button or the Numeric buttons 5 6 Specify settings as necessary 6 The print setting screen is displayed when you press the OK button Setting Items for Co...

Page 303: ...If you load the original in the ADF do not move the original until copying is complete 303...

Page 304: ...ing A Number of copies Specify the number of copies B Paper settings You can check the size and type of paper that is set currently C Copy menu Standard copy You can copy images with the basic operati...

Page 305: ...tensity brightness Enlarge Reduce Select the reduction enlargement method Reducing Enlarging Copies Print quality Specify the print quality Note The Quality Econ can be set when the paper type is norm...

Page 306: ...Scanning Scanning in Windows Scanning in macOS Scanning from Operation Panel 306...

Page 307: ...ating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Net...

Page 308: ...o Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Prot...

Page 309: ...and Photo is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically save...

Page 310: ...Note To set the applications to integrate with see Settings Dialog Box 310...

Page 311: ...items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Originals...

Page 312: ...settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scann...

Page 313: ...file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 1 2 Start IJ Scan Utility 2 3 Click PDF Editor in the IJ Scan Utility main screen 3 IJ PDF Editor...

Page 314: ...on When deleting pages Click the page you want to delete and then click Delete Page on the Toolbar Note These buttons appear when two or more pages have been created 8 Select Save As in File menu 8 Th...

Page 315: ...normally select this setting High Compresses the file size when saving This will reduce the load on your network and server Important If you save PDF files with high compression repeatedly images may...

Page 316: ...ly Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts effects italics or hand written text Images wit...

Page 317: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 318: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 319: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 319...

Page 320: ...p the network environment Starting from IJ Scan Utility 1 Start IJ Scan Utility 1 For how to start it see Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear 2 The ScanGear screen...

Page 321: ...ew and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documen...

Page 322: ...t Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination 4 Note Skip ahead to Step 7 if an ADF option is se...

Page 323: ...tion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...

Page 324: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 324...

Page 325: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 326: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 327: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 328: ...ust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be...

Page 329: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 330: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 331: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 332: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 333: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 334: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 335: ...t the next action may appear Follow the prompt to complete For details see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box It will take time to process the images if the...

Page 336: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 337: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 338: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 339: ...start the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the...

Page 340: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Page 341: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 341...

Page 342: ...ortant Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner...

Page 343: ...h 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically Important For the portions in which items cannot be scan ned see Loading Origi nals P...

Page 344: ...document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide to match width of document 5...

Page 345: ...Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around 345...

Page 346: ...e product used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that...

Page 347: ...lect it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK 4 Note The scanner selected in the Scan from...

Page 348: ...to start Windows 11 Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Sc...

Page 349: ...If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer i...

Page 350: ...se IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer Important Available functions a...

Page 351: ...to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Important Available functions and settings vary depending on your sca...

Page 352: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Page 353: ...Note To set the applications to integrate with see Settings Dialog 353...

Page 354: ...ss cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 1 2 Place items o...

Page 355: ...fy the paper size resolution PDF settings etc click Settings and then set each 3 item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can be used for scanni...

Page 356: ...Scanning Tips Positioning Originals Scanning from Computer 356...

Page 357: ...the item type in IJ Scan Utility Lite and scan Placing Items Platen Placing Documents ADF Auto Document Feeder Placing Items When Using Stand Placing Items Platen Place items as described below to sca...

Page 358: ...ns placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note In IJ Scan Utility Lite place up to 12 items Positions of slanted items 10 degrees or less are corrected automatic...

Page 359: ...e The location and number of document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide...

Page 360: ...platen 1 1 Open the document cover 1 2 Place the item with the side to scan facing the platen and then align it with the alignment 2 mark Important If you open the document cover wide the scanner may...

Page 361: ...in mind when using the scanner in the upright position Do not subject the scanner to vibration during operation The correct image results may not be obtained for example images may blur The item type...

Page 362: ...Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer macOS Receiving Faxes Other Useful Fax Functi...

Page 363: ...y You will not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting...

Page 364: ...l during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid pa...

Page 365: ...cted to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to...

Page 366: ...SL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in...

Page 367: ...g Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up rout...

Page 368: ...device such as an xDSL modem or terminal adapter the telephone line type may not be selected correctly In this case set the line type manually For details on how to set the Telephone line type manuall...

Page 369: ...ally in China 1 Check that printer is turned on 1 2 Select Settings on the HOME screen 2 LCD and Operation Panel 3 Select Device settings 3 4 Select Fax settings 4 5 Select Fax user settings 5 6 Selec...

Page 370: ...ice calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic...

Page 371: ...g to a ring pattern detection service provided by your telephone company Receiving operation 1 When a call incomes the telephone will ring 1 2 The printer detects a fax call by the fax ring pattern 2...

Page 372: ...only Incoming ring You can specify the number of times the external device rings when incoming Advanced setting in Network switch You can specify the following setting item Incoming ring You can spec...

Page 373: ...ng Pattern US and Canada only If you have subscribed to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company your telephone company will assign two or more telephone nu...

Page 374: ...he DRPD Fax ring pat screen is displayed 8 Select the ring pattern that your telephone company assigned to your fax number 8 Select from Normal ring Double ring Short short long or Short long short 37...

Page 375: ...ent s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in blac...

Page 376: ...the time in 24 hour format Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year Y...

Page 377: ...elect the week when summer time starts 2 3 Select the day of the week when summer time starts 3 4 Use the button to move the cursor under the desired position use the button to 4 specify the time in 2...

Page 378: ...t printer is turned on 1 2 Select Settings on the HOME screen 2 LCD and Operation Panel 3 Select Device settings 3 4 Select Fax settings 4 5 Select Fax user settings 5 6 Enter the unit fax telephone n...

Page 379: ...2 Use the Numeric buttons to enter the unit name 2 Entering Numbers Letters and Symbols Note You can enter the name up to 24 characters including spaces 379...

Page 380: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 380...

Page 381: ...tered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of t...

Page 382: ...Select Menu 3 4 Select Directory 4 5 Select Add directory entry 5 6 Select an unregistered ID number 6 Note The screen for performing the Edit or Delete operation of registration is displayed if you s...

Page 383: ...1 The fax telephone number selected from the incoming call logs is displayed 2 Check the fax telephone number 2 The fax telephone number is registered to the printer and the screen to enter the recip...

Page 384: ...n From incoming call log in step 9 the name may be already entered If you do not change the name go to step 11 Note You can enter the name up to 16 characters including spaces 11 Press the OK button t...

Page 385: ...and Operation Panel 3 Select Menu 3 4 Select Directory 4 5 Select Add directory entry 5 6 Select an unregistered ID number 6 Note The screen for performing the Edit or Delete operation of registratio...

Page 386: ...ack button or Color button after you register members 11 Note To register another group select an unregistered ID number and operate in the same procedure You can check the recipients you have registe...

Page 387: ...s and Symbols From outgoing call log is selected as the registration method The screen to select the fax telephone number from the outgoing call logs is displayed After you select a fax telephone numb...

Page 388: ...s Note You can enter the name up to 16 characters including spaces To change a group dial 1 Select an ID number of group dial to change 1 2 Select Edit 2 3 Change the group name 3 Entering Numbers Let...

Page 389: ...al follow the procedure below 1 Check that printer is turned on 1 2 Select Fax on the HOME screen 2 LCD and Operation Panel 3 Select Menu 3 4 Select Directory 4 5 Select Add directory entry 5 6 Select...

Page 390: ...peration Panel 4 Select Menu 4 5 Select Print reports lists 5 6 Select Directory list 6 7 Select an item to print 7 Recipient The confirmation screen asking if you print the list alphabetically by nam...

Page 391: ...it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on...

Page 392: ...do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 1 2 Start up Speed Dial Util...

Page 393: ...ual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings 2 Lo...

Page 394: ...button 6 Load from PC 6 Displays the telephone directory saved on the computer 7 Instructions 7 Displays this guide 8 Exit 8 Quits Speed Dial Utility2 Information registered or edited using Speed Dia...

Page 395: ...nd rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Save...

Page 396: ...er Name list box and then click Display Printer Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select an unoccupied cod...

Page 397: ...registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save...

Page 398: ...peed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telepho...

Page 399: ...5 Click OK 5 To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen a...

Page 400: ...telephone numbers is displayed 4 Select a code to delete from list and then click Delete 4 Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation sc...

Page 401: ...nformation is displayed 4 Select an item to change and then click Edit 4 The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number 5...

Page 402: ...To register a rejected number 1 Select an unoccupied code from list and then click Edit 1 2 Enter fax telephone number in Rejected Number dialog box and then click OK 2 To change a rejected number 1 S...

Page 403: ...eed Dial Utility can be loaded 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Load from PC 3 4 Select a data of teleph...

Page 404: ...ns it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog Saving Registered Telephone Directory on P...

Page 405: ...use Speed Dial Utility2 via LAN connection The password entry screen may appear during startup or operation If it appears enter the administrator password and then click OK If you do not know the adm...

Page 406: ...For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings 2 Loads...

Page 407: ...button 6 Load from PC 6 Displays the telephone directory saved on the computer 7 Instructions 7 Displays this guide 8 Exit 8 Quits Speed Dial Utility2 Information registered or edited using Speed Dia...

Page 408: ...nd rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Save...

Page 409: ...inter Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit 4 The Indi...

Page 410: ...dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the registered information to...

Page 411: ...Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit 4 If an individual...

Page 412: ...e the edited information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the edited information to the printer 1 Click Register to Printer...

Page 413: ...telephone numbers is displayed 4 Select a code to delete from list and then click Delete 4 Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation sc...

Page 414: ...information is displayed 4 Select an item to change and then click Edit 4 The User Information dialog is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number 5 an...

Page 415: ...yed To register a rejected number 1 Select an unoccupied code from list and then click Edit 1 2 Enter fax telephone number in Rejected Number dialog and then click OK 2 To change a rejected number 1 S...

Page 416: ...Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Load from PC 3 4 Select a data of tele...

Page 417: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 417...

Page 418: ...u send them after speaking on the telephone Sending Fax after Speaking on Telephone 1 Check that printer is turned on 1 2 Load documents on platen or in ADF Auto Document Feeder 2 3 Select Fax on the...

Page 419: ...message to load the next page and press the Color or Black button After scanning all pages press the OK button to start sending Note When your printer is connected to a PBX Private Branch Exchange sys...

Page 420: ...nual Redialing You can redial to the recipients dialed using the Numeric buttons Manual Redialing Important It may be possible that faxes will reach unintended recipients due to the misdialing or inco...

Page 421: ...Black button or the Color button 8 Important Color transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent...

Page 422: ...e print documents Extra fine Suitable for detailed illustration or fine print quality documents If the recipient s fax device is not compatible with Extra fine 300 x 300 dpi the fax will be sent in th...

Page 423: ...asic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the...

Page 424: ...le menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where 3 XXX is the model name 4 Click Print or OK 4 Print dialog box in Notepad Note Click Preferences or Proper...

Page 425: ...book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telepho...

Page 426: ...x number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Transmit 7 When a confirmation message is displayed click OK Important If you...

Page 427: ...in the displayed dialog box 2 Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple appli...

Page 428: ...ote For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last 5 The recipient s name will...

Page 429: ...he outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows...

Page 430: ...rom the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file 4 The address book will be reflected in Windows Vista automatically...

Page 431: ...gistered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 1 2 Click Address Book in the displayed dialog box 2 3 Select the recipient yo...

Page 432: ...an address book 1 Open the print settings dialog box of the fax driver 1 2 Click Address Book in the displayed dialog box 2 3 Select the recipient you want to delete from the Address Book dialog box...

Page 433: ...4 When a confirmation message is displayed click Yes 4 433...

Page 434: ...to fax with an application such as Notepad and then click 1 the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX wher...

Page 435: ...Select Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient...

Page 436: ...d all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from t...

Page 437: ...support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual...

Page 438: ...he Fax Printer Icon Windows 10 Windows 8 1 Windows 8 Windows 7 1 Select Control Panel Hardware and Sound Devices and Printers 1 2 Right click the Canon XXX series icon or Canon XXX series FAX icon and...

Page 439: ...Windows Vista 1 Select Control Panel Hardware and Sound Printers 1 2 Right click the Canon XXX series FAX icon where XXX is the model name and 2 select Properties 439...

Page 440: ...luetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numb...

Page 441: ...Sending Faxes from Computer Mac OS Sending Faxes Using AirPrint General Notes Fax Transmission Using AirPrint 441...

Page 442: ...rectly Adding Printer to Computer 1 Open System Preferences and select Printers Scanners Print Scan 1 2 Click to display printer list 2 3 Select printer model name with Bonjour Multifunction displayed...

Page 443: ...To open the Print dialog you typically select Print from the File menu of your application software 4 Select Canon XXX series Fax where XXX is the model name from Printer list 4 5 Specify fax paper s...

Page 444: ...busy the number is redialed automatically according to the automatic redialing setting of the printer You can enable or disable automatic redialing If you enable automatic redialing you can specify th...

Page 445: ...Character Explanation 0 9 For use in telephone and fax numbers space To make the number easier to read You cannot insert a space at the front of a number You can use the following characters for Diali...

Page 446: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 446...

Page 447: ...Select Fax on the HOME screen 2 LCD and Operation Panel The Fax standby screen is displayed 3 Make sure of the receive mode setting 3 Note For details on how to change the receive mode Setting Receive...

Page 448: ...t be printed Memory Reception When Tel priority mode is selected When the call is a fax The telephone will ring when a call incomes Pick up the handset If you hear the fax tone wait for at least 5 sec...

Page 449: ...seconds after it stops then hang up the handset If Manual auto switch of the advanced setting is set to ON set RX start time to longer than the time before the answering machine starts playing the an...

Page 450: ...DRPD or Network switch is selected When the call is a fax The telephone will ring when a call incomes The printer will receive the fax automatically when the fax ring pattern is detected Note You can...

Page 451: ...ne company For DRPD You need to select the appropriate ring pattern on the printer Setting the DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the...

Page 452: ...paper is displayed on the LCD After checking the contents of the display load paper and select OK You can also press the Stop button to close the message and print the stored documents in the printer...

Page 453: ...Page size Select the page size Note Some of page sizes are not available depending on the country or region Media type The paper type is set to Plain paper 453...

Page 454: ...matically Paper has run out Load paper then select OK A different size of paper from that specified by Page size in Fax paper settings is loaded Load the same size of paper as that specified by Page s...

Page 455: ...the received faxes stored in the printer s memory and then delete them from the printer s memory and have the sender resend the faxes Document Stored in Printer s Memory We recommend you check printed...

Page 456: ...Other Useful Fax Functions Document Stored in Printer s Memory 456...

Page 457: ...print the faxes and delete them from the printer s memory Printing Document in Printer s Memory Deleting Document in Printer s Memory Note The printer can store up to max 50 pages max 20 documents of...

Page 458: ...LIST shows the transaction number of the unsent or unprinted fax TX RX NO transaction mode recipient s number and the date and time of the transaction A transaction number from 0001 to 4999 on MEMORY...

Page 459: ...ument in the printer s memory is deleted Note If there is not the specified document in the printer s memory No document is displayed and the printer returns to the previous screen Print all received...

Page 460: ...Select Memory reference 4 5 Select a delete menu 5 Delete specified document You can specify the document and delete it If you select this menu the document selection screen is displayed Note A trans...

Page 461: ...uments in memory If you select this menu the confirmation screen is displayed You can delete all the documents in the printer s memory If you select Yes all the documents in the printer s memory will...

Page 462: ...4 error Network Solve Network Troubles with The Printer s Diagnostic Functions Cannot Find Printer on Network Windows macOS Easy Understanding Network Connections Cannot Proceed Beyond Printer Connect...

Page 463: ...Scan Scanning Problems Windows Scanner Does Not Work Windows ScanGear Scanner Driver Does Not Start Windows IJ Scan Utility Error Messages Windows ScanGear Scanner Driver Error Messages Windows Canno...

Page 464: ...d Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information of Printer Restoring Printer s LAN Settings to...

Page 465: ...Operation Problems 465...

Page 466: ...t Smartphone Tablet to Wireless Router WPS Router Button Connection Switching Printer s Connection to Network or Devices Cannot Find Printer on Network Windows macOS LAN Setting Tips Changing LAN Sett...

Page 467: ...Tips Changing LAN Settings Network Key Password Unknown Cannot Remember Printer s Administrator Password Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults Default Ne...

Page 468: ...Network Communication Problems Cannot Find Printer on Network Windows macOS Wireless Router Problems Printer Settings Smartphone Tablet Troubles for Network 468...

Page 469: ...Printer on Network Windows macOS Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Searching Printer by IP Address or Host Name Durin...

Page 470: ...to which it is connected or if you cannot find the printer during the setup process check and solve the problem using Wi Fi Connection Assistant After the condition improves redo the setup of the pri...

Page 471: ...connected to print the network settings Printing Network Settings Note Depending on the wireless router note that different network name SSID is assigned for a bandwidth 2 4 GHz or 5 GHz or its usage...

Page 472: ...uter where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal o...

Page 473: ...use a firewall by default Check2 If printer is connected to AirPort Base Station via LAN make sure you use alphanumeric characters for network name SSID macOS If characters other than single byte alph...

Page 474: ...printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on t...

Page 475: ...arting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart yo...

Page 476: ...Key Password Unknown Checking Wireless Router SSID Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS Router Button Connection Privacy Separator SSID Separator...

Page 477: ...s Router Unknown Cannot Connect For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicat...

Page 478: ...printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact the network administr...

Page 479: ...t If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with P...

Page 480: ...e network administrator for more information This web page contains information about several models Depending on the specifications of the printer you are using some of the features described scanner...

Page 481: ...Solve Network Troubles with The Printer s Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer s LAN Settings to Defaults Defau...

Page 482: ...out five minutes and then turn the printer back on Step2 Check your devices e g computer smartphone tablet are connected to Internet Make sure that devices and the wireless router are connected to via...

Page 483: ...network name SSID of printer match network name SSID setting of wireless router that communicates Check the 3 2 6 item in the printed network settings information and the network name SSID of the wir...

Page 484: ...frequency band of the Wi Fi router Check2 Password on your wireless router may not match password you entered Passwords are case sensitive Enter the password correctly Check3 Monitor signal status and...

Page 485: ...printer manually enter a valid default gateway IP address If you don t know the default gateway set the IP address to automatic C 7 There may be a problem with the signal Check the following items Che...

Page 486: ...ssigned by the wireless router Check the following items Check1 Password on your wireless router may not match password you entered Passwords are case sensitive Enter the password correctly Check2 Set...

Page 487: ...ou want to connect additional devices disconnect any devices that are not in use before adding them Check4 Check that printer is selected as connection for various devices e g computer smartphone tabl...

Page 488: ...ttings Printing Network Settings Check6 Check that printer is not placed too far away from device If the distance between the printer and the device is too far wireless communication becomes poor Plac...

Page 489: ...ing information on the computer screen Canon Wi Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructio...

Page 490: ...mputer from Go menu of Finder double click Macintosh HD System Library CoreServices Applications Network Utility 2 Click Ping 2 3 Make sure Send only XX pings XX are numbers is selected 3 4 Enter IP a...

Page 491: ...g Information To check the printer s network settings information display it using the operation panel of the printer or print it out Display on the LCD LAN settings Print the network settings Printin...

Page 492: ...ress OK button 6 7 Check the message is displayed and press OK button 7 8 When the confirmation screen for printing passwords appears select ON or OFF and press 8 OK button The printer starts printing...

Page 493: ...2 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 3 2 8 Encryption Encryption method none TKIP AES 3 2 10 Authentication Authentication method none auto open shared WPA PSK WP...

Page 494: ...XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active Inactive 3 2 34 Security Protocol Security method ESP ESP AH AH...

Page 495: ...Name Printer name Printer name 5 2 Wireless Direct Dev Name Device name for wire less direct Device name for wireless direct 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeo...

Page 496: ...56 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 7 Web Services Web Services 7 1 Unsent Usage Logs Number of unsent us age logs 0 to 200 7 2 Usage Log Last Sent Last date whe...

Page 497: ...on the printer making printing scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults refer to Setup Guide and...

Page 498: ...isable WSD Enable Timeout setting WSD 15 min Enable disable Bonjour Enable Bonjour service name Canon G4070 series LPR protocol setting Enable RAW protocol Enable LLMNR Enable Wi Fi DRX setting Enable...

Page 499: ...equest Displayed 1 ab is specified at random and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specif...

Page 500: ...eless Direct Check the usage restrictions and connect the printer to the Wireless Direct Restrictions Connecting a smartphone tablet computer to the printer 1 Enable Wi Fi function on smartphone table...

Page 501: ...ter It is available in Android 10 or later to scan QR code from setting and read QR code with the Android standard camera Depending on the smartphone tablet QR code may not be readable If the QR code...

Page 502: ...s Direct and press the OK button 4 Note To change the Wireless Direct settings it is necessary to be enabled for Wireless Direct before Select Advanced mode on the menu screen displayed when selecting...

Page 503: ...ate and press OK button 1 2 Select Yes and press OK button 2 You can check the updated setting Note When displaying the setting information a screen appears asking whether to display the password at t...

Page 504: ...Problems While Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 504...

Page 505: ...your device If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving...

Page 506: ...smartphone tablet are not identical with those of the wireless router change the network settings of it to match with those of the wireless router Check5 Check that printer is not placed too far away...

Page 507: ...lected as connection for devices e g smartphone tablet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on you...

Page 508: ...to each other Check7 Check that 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Note Depending on the specifications of the printer you are using so...

Page 509: ...Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper No Paper Error Printout Copy Results Are Unsatisfactory Change to Offline Windows 509...

Page 510: ...er and retry the printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB c...

Page 511: ...printer s name is selected in the Print dialog box Note If multiple printers are registered to your computer set your printer as default printer to make the one selected by default Default Printer Ke...

Page 512: ...ect Off for Prevention of Print Data Loss Check7 If printing from your computer restart the computer Restart the computer and try printing again Important For Windows To restart your computer choose R...

Page 513: ...ides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading envelopes consider the following When printing on envelopes see Loading Envelope...

Page 514: ...serted 3 Put your hand between the paper you inserted and the rear tray to remove the foreign object 4 Remove the folded paper inserted in step 2 4 Important Do not tilt the printer or do not it upsid...

Page 515: ...es it so do this only when necessary If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since...

Page 516: ...e loaded paper The method for checking the paper and print quality settings differs depending on what you are using your printer for Printing from printer Check the settings using the LCD Setting Item...

Page 517: ...e made on the PictBridge Wi Fi compliant device Check3 If problem is not resolved click on illustration that corresponds to problem Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors...

Page 518: ...sing Windows Back of Paper Is Smudged Uneven Colors Streaked Colors Note Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For...

Page 519: ...head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles Step1 Print the nozzle check pattern After printing the nozzle check patter...

Page 520: ...the print head deeply again After cleaning the print head deeply again print the nozzle check pattern and check the result For details on printing the nozzle check pattern print head cleaning and pri...

Page 521: ...d depending on the condition of the original Print from the printer directly or reprint from the computer if you can reprint from it Check7 If the ink still does not come out Replace Ink in Print Head...

Page 522: ...Results Are Unsatisfactory Check2 Perform print head alignment If printed lines are misaligned distorted or print results are otherwise unsatisfactory adjust the print head position Aligning the Print...

Page 523: ...orted Media Types Check3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direc...

Page 524: ...n the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation pane...

Page 525: ...plex printing ink may stain the inside of the printer smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To prevent s...

Page 526: ...t Copy Results Are Unsatisfactory Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessar...

Page 527: ...ss print data check box and click OK Important Clear the check box once printing is complete Check2 Are you trying to print a large data file Windows If you are trying to print a large data file print...

Page 528: ...trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on...

Page 529: ...s Printout Copy Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During borderless printing duplex prin...

Page 530: ...s Check1 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may improve the print result Check2 Perform print head alignment Ali...

Page 531: ...rinter driver match and set the using printer as default Default Printer Keeps Changing Windows Confirm that the offline mode has been disabled If the printer is still offline proceed to the next step...

Page 532: ...regard to starting up Wi Fi Connection Assistant Starting Up Wi Fi Connection Assistant Confirm that the offline mode has been disabled If the printer is still offline proceed to the next step 6 Unins...

Page 533: ...Scanning Problems Windows Scanning Problems 533...

Page 534: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 534...

Page 535: ...SB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 With network connect...

Page 536: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 537: ...Scanning Problems macOS Scanning Problems 537...

Page 538: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 538...

Page 539: ...cable to a different USB port on the computer Check 5 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 6 Restart the computer C...

Page 540: ...te The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scann...

Page 541: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Cannot Print a Fax Telephone Problems Poor Quality Fax Received Fax Is Indistinctly Sent 541...

Page 542: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax Cannot Perform Sequential Broadcasting by Redialing or Cannot Dial by Entering Numbers 542...

Page 543: ...e company and the manufacturer of your terminal adapter If Hook key is disabled is displayed when you select the Offhook select Fax settings Security control Hook key settings and then select Enable F...

Page 544: ...heck RX fax information setting is not set to ON Set Check RX fax information in Security control of Fax settings to OFF Preventing Mistransmission of Faxes Check2 Check if the fax can be sent manuall...

Page 545: ...Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected for T...

Page 546: ...not Print a Fax Cannot Print a Fax Fax received Saved in memory Appears Printer Does Not Switch Automatically Between Voice and Fax Calls Cannot Receive a Fax Cannot Receive a Color Fax Errors Often O...

Page 547: ...on Load the same size of paper as that specified by Page size then select OK Check2 Is paper loaded If paper is not loaded received faxes will be stored in the printer s memory without being printed M...

Page 548: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 548...

Page 549: ...tly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting...

Page 550: ...evice such as an external telephone an answering device or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telepho...

Page 551: ...heck whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM Select ON...

Page 552: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer s Connection to Network or Devices Wrong Language Appears in LCD 552...

Page 553: ...e sure power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the pr...

Page 554: ...time the power will shut off by itself once that time has elapsed 1 Check that printer is turned on 1 2 Select Settings on HOME screen and press OK button 2 3 Select ECO settings and press OK button 3...

Page 555: ...erly Note If your system environment does not support Hi Speed USB the printer operates at the slower speed of Full Speed or Low Speed In this case the printer works properly but printing scanning spe...

Page 556: ...of the USB cable connection of the printer What Is USB Cable Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sur...

Page 557: ...e 1 Press HOME button twice 1 2 Press button 4 times on HOME screen and press OK button 2 LCD and Operation Panel 3 Press button 1 time and press OK button 3 4 Press button 6 times and press OK button...

Page 558: ...vers Printer Driver Installation Windows Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Updating MP Drivers Printer Driver in Network Environment Windows Disable...

Page 559: ...river 1 For Windows 11 Select Settings Apps Select Apps features For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if there is Canon XXX...

Page 560: ...printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on t...

Page 561: ...arting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart yo...

Page 562: ...Printer Driver for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers Printer Driver according to the specifie...

Page 563: ...Errors and Messages When Error Occurred Message Is Displayed Message for Faxing Is Displayed on Fax Standby Screen Error Message Is Displayed on PictBridge Wi Fi Compliant Device 563...

Page 564: ...errors a support code error number is also displayed Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows When a Support...

Page 565: ...For details on how to resolve errors without Support Codes see Message Is Displayed 565...

Page 566: ...ot connect to the server Please wait a while and try again The printer cannot connect to the server due to a communication error Press the printer s OK button to cancel the error and try again after a...

Page 567: ...he USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Check 3 Make sure MP Drivers are installed correct...

Page 568: ...unt of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retr...

Page 569: ...1200 1215 1300 1368 1372 1431 1432 1470 1471 1472 1473 1476 1496 15A0 15A1 1640 1717 1718 1719 171A 1723 1724 1725 1726 1727 2000 to 2ZZZ 2114 2123 2200 2700 2801 2802 2803 2900 2901 3000 to 3ZZZ 325...

Page 570: ...9000 to 9ZZZ 9500 A000 to ZZZZ B20B C100 C101 Note If no support code is displayed but the paper is not fed or output normally see What to Do If Paper Is Not Fed Output Normally 570...

Page 571: ...printer upside down or tilt it The ink may leak out Check 1 Did you try to print on a small paper size such as 4 x6 10x15cm or Card size What to Do When Small Paper Sizes Are Jammed Check 2 Is the ja...

Page 572: ...off the printer If the paper cannot be pulled out or is torn open the printer s scanning unit cover and remove jammed paper inside the printer Removing Jammed Paper inside Printer 2 Press printer s O...

Page 573: ...ay 2 Loading Photo Paper Plain Paper Loading Envelopes Note Make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos...

Page 574: ...button 1 2 Turn off printer and unplug it 2 3 Open scanning unit cover 3 Important Do not touch the clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or...

Page 575: ...d paper firmly with both hands 5 If the paper is rolled up pull it out and grasp the edges of the paper 6 Slowly pull out jammed paper so as not to tear it 6 Pull out the paper at an angle of about 45...

Page 576: ...er Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the...

Page 577: ...ting 11 All jobs in the print queue are canceled Redo the printing Note If the 1300 error recurs check the feed slot of the rear tray again If a foreign object is in the rear tray refer to Check 1 in...

Page 578: ...any foreign objects in the rear tray What to Do After loading the paper in the rear tray correctly follow the messages displayed on the printer s LCD Loading Photo Paper Plain Paper Loading Envelopes...

Page 579: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Make sure to close the scanning unit cover after refilling ink or other operations 579...

Page 580: ...because the maintenance cartridge is almost full What to Do To perform Replace Ink in Print Head first turn off the printer and then replace the maintenance cartridge Replacing the Maintenance Cartrid...

Page 581: ...stalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on remo...

Page 582: ...level is below the lower limit line refill the ink tank with the corresponding color of ink by following the printer s instructions Refilling Ink Tanks If printing is continued when the remaining ink...

Page 583: ...1723 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge 583...

Page 584: ...stalled maintenance cartridge cannot be used This printer cannot use maintenance cartridges that have been installed in other printers What to Do Replace with a new maintenance cartridge Replacing the...

Page 585: ...stalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on remo...

Page 586: ...then replace the maintenance cartridge Replacing the Maintenance Cartridge Note The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is use...

Page 587: ...to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to cancel the error and then prepare a new maintenance cartridge For details on the maintena...

Page 588: ...ons for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing follow the steps...

Page 589: ...printer s buttons and press the OK button 5 Redo printing 5 Note For the proper combination of paper size and media type see below Paper Settings on the Printer Driver and the Printer Paper Size Paper...

Page 590: ...3 Load paper specified in print settings into rear tray 3 4 Register paper information paper size and media type in printer 4 Select Change with the printer s buttons and press the OK button and then...

Page 591: ...may not be the intended color or size 1 Press printer s OK button 1 2 Select Print on set paper with printer s buttons and press OK button 2 Note Depending on your printer s settings Print on set pap...

Page 592: ...2 Select Feed settings and press OK button 2 3 Select Detect paper setting mismatch and press OK button 3 4 Select Disable and press OK button 4 592...

Page 593: ...the error You cannot replace the internal parts of the printer yourself Contact your nearest Canon service center to request a repair as soon as possible Important Do not tilt the printer when moving...

Page 594: ...e sure the platen and the print head alignment sheet are not dirty Load A4 or Letter size plain paper in the rear tray Check the print head condition by printing the nozzle check pattern After carryin...

Page 595: ...print head alignment sheet on platen 1 Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press printer...

Page 596: ...3252 Cause The maintenance cartridge is almost full What to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to clear the error message 596...

Page 597: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 597...

Page 598: ...print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or your hand it could damage the printer Turn the prin...

Page 599: ...again and turn it back on 3 4 Perform Replace Ink in Print Head 4 Replace Ink in Print Head If the error recurs after taking the above actions you may be able to resolve it by replacing the print hea...

Page 600: ...n the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink...

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