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Canon FAXPHONE L100, Basic Operation Manual

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Manuals for the Machine

Starter Guide

The Starter Guide describes setting up the machine and installling the software. Be sure to 
read this manual before using the machine.

e-Manual

The e-Manual includes information about all functions and confi gurations of the machine. 
This manual is included on the User Software CD-ROM. Use the e-Manual’s search function 
to easily fi nd the information you want.

Basic Operation Guide

The Basic Operation Guide describes common use and basic functions of the copy, 
fax, and print functions.

This Manual

Summary of Contents for FAXPHONE L100

Page 1: ...Guide This guide describes the basic use of the machine Read this guide after finishing the machine setup Read Important Safety Instructions first ĺp Keep this manual for future reference For information about advanced operations and specifications see the e Manual included on the User Software CD ROM ...

Page 2: ...achine e Manual The e Manual includes information about all functions and configurations of the machine This manual is included on the User Software CD ROM Use the e Manual s search function to easily find the information you want Basic Operation Guide The Basic Operation Guide describes common use and basic functions of the copy fax and print functions This Manual ...

Page 3: ...ribed operations IMPORTANT IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or additional explanations for a procedure Reading these notes is highly recommended Keys and Buttons Used in This Manual In this manual the following sty...

Page 4: ...e touch keys coded dial and group dial Receiving in the Memory p 54 Store received faxes in the memory Print or forward the received fax after confirming the sender Sequential broadcasting p 47 Send the same document to multiple destinations at a time Adjusting Quality p 42 Adjust image quality by setting the density and resolution Delayed Sending p 47 Scan a document and set a time to send it 1 2...

Page 5: ...ng the density 27 Selecting the Document Type 28 View and Cancel Copy Jobs 28 Change the Default Copy Settings 29 Print Print a Document 32 Enlarge or Reduce a Document 32 Print Multiple Pages onto One Sheet 33 Print a Poster 34 Add Watermarks to a Printout 35 View and Cancel Print Jobs 36 Fax Register Numbers in the Address Book 38 Registering Numbers to One Touch Keys 38 Registering Numbers to C...

Page 6: ... Mode 53 Receive a Fax from Memory 54 Switching to Memory Lock Mode 54 Viewing and Canceling Received Fax Documents 55 Printing Received Fax Documents 55 View and Cancel a Fax Job 56 Change the Fax Settings 56 Changing Fax Sending Settings 56 Restricting Fax Sending Functions 58 Changing Fax RX Settings 59 Changing Communication Management Settings 60 Maintenance and Management Clean the Machine 6...

Page 7: ... Time 15 Load Documents in the Feeder 16 Load Paper 18 Loading Paper in the Paper Cassette 19 Loading Small Size Paper 20 Loading Envelopes or Paper with a Letterhead 22 Setting a Paper Size and Type 23 Switch to the Sleep Mode 24 Use the Toner Saver Mode 24 Basic Operation This chapter describes overall information about the machine and how to load the documents or paper Read this chapter first ...

Page 8: ... small sized paper p 20 Paper guides Adjust these guides to fit the paper Paper cassette Auto Load paper here p 19 Document feeder tray Place your documents in this tray Document guide Adjust these guides to fit the document Feeder Automatically feeds documents into the machine p 16 Paper stopper Use the paper stopper to prevent paper from falling out of the output tray Output tray Printed documen...

Page 9: ...es to lift or transport the machine Toner cover Open this cover to access the toner cartridge or clear paper jams Toner guides When inserting the toner cartridge fit the protrusions on the toner cartridge into these guides Power button Turn the power ON or OFF ...

Page 10: ...l number on the back cover of this guide for reference when contacting the Canon Customer Center Speaker Emits sounds such as telephone rings and error tones USB port Connect to a computer via a USB cable Handset jack Connect the handset Telephone line jack Connect a telephone line External device jack Connect an external telephone Power socket Connect the power cord ...

Page 11: ...the cursor to the left or right Press to decrease or increase the fax ring volume OK Press to confirm an action or setting Reset Press to reset the settings Start Press to start copying or sending a fax Menu Press to access menu functions see Navigating the Menu at the bottom of the next page Paper Settings Press to specify paper size and type for the paper cassette p 23 Report Press to manually p...

Page 12: ...ess to specify recipients registered to one touch keys p 45 Processing Data Indicator The indicator blinks while sending or receiving data and remains lit when jobs are waiting in memory Error Indicator The indicator blinks when an error occurs Press Back or to return to the previous screen Press Menu If you close the menu before you press OK the changes made to the settings are not saved Address ...

Page 13: ...00 x 1 Fax Mode Displays the recipient s number To change the settings 1 Press or to highlight an item and then press OK 2 Press or to specify the values and then press OK Copy Press Start 100 LTR Density 0 Original Type Text Copy Ratio 100 1 01 Copy Mode Displays the copy ratio paper source paper size and number of copies To change the settings 1 Press or to highlight an item and then press OK 2 ...

Page 14: ...til the desired character is displayed Press to delete the last character Press and hold to delete all text Press to move the cursor To enter a space move the cursor to the end of the text and then press Enter Text Enter characters with the alphanumeric keys Register Unit Name Apply Entry Mode A Example Enter CANON1 Press to switch the entry mode to A Press 2 until the letter C appears on the scre...

Page 15: ...er Auto Reset Timer 4 Press or to highlight Current Time Settings and then press OK To change the display format for the date or time specify Date Display Type or 12 24 Hour Clock To use daylight savings time set Daylight Savings to On and then specify the starting date and the ending date 5 Use the numeric keys to enter the date and time and then press OK To move the cursor press or To switch bet...

Page 16: ...ign the edges of the pages Thoroughly fan the paper in small batches Align the edges a few times on a flat surface 4 Neatly place the documents face down Do not exceed the load limit guides A A 5 Align the document guides tightly to the width of the document IMPORTANT IMPORTANT If the document guides are too loose or too tight this may result in misfeeds or paper jams ...

Page 17: ...sparency While scanning documents do not add or remove documents When scanning is complete remove the document from the document return tray to avoid paper jams Do not scan the same document more than 30 times When a document is scanned repeatedly the paper can become wrinkled earmarked or torn which may result in paper jams You can load documents that meet the following requirements in the feeder...

Page 18: ...For details about the available paper or precautions see Basic Operation Loading paper in the e Manual To prevent paper jams do not use any of the following Wrinkled or creased paper Curled or rolled paper Torn paper Damp paper Paper printed with a thermal transfer printer Do not copy on the reverse side 2 Step Check if the type of paper is appropriate If the setting is different from the size of ...

Page 19: ...etterhead see Loading Envelopes or Paper with a Letterhead p 22 1 Lift the dust cover 2 Spread the paper guides a little wider than the paper size 3 Gently load the paper into the paper cassette with the print side face up until the edge of the paper stack meets the back of the paper cassette Make sure that the paper stack does not exceed the load limit guides A A ...

Page 20: ...se small paper guide when loading small paper such as postcards in the paper cassette 1 Lift the dust cover 2 Spread the paper guides a little wider than the paper 3 Gently load the paper into the paper cassette with the print side face up until the edge of the paper stack meets the back of the paper cassette 4 Adjust the paper guides tightly to the width of the paper 5 Remove the small paper guid...

Page 21: ... the paper guide tightly to the length of the paper IMPORTANT IMPORTANT If the paper guides are too loose or too tight this may result in misfeeds or paper jams 8 Close the dust cover 9 Specify the loaded paper size and type p 23 ...

Page 22: ...elow Paper with a Letterhead or Logo Before Loading Loading Orientation Load the envelopes with the flaps face up Flatten envelopes to release any remaining air Loosen any stiff corners of the envelopes and flatten any curls as shown in the figure Envelope No 10 DL ISO C5 Envelope ISO B5 Load the paper with the printed side face up When printing with portrait layout When printing with landscape la...

Page 23: ...Manually at the bottom of this page to specify the size Paper Size LTR LGL STMT EXEC 4 Press or to highlight the desired paper type and then press OK Paper Type Plain 16 lb Bond 24 Plain L 16 lb Bond Heavy 1 24 lb Bond Heavy 2 28 lb Bond 5 Press Paper Settings to close the screen Specify a Paper Size Manually 1 Press or to highlight X and then press OK 2 Press or to specify width and then press OK...

Page 24: ...ettings Sleep Timer and then specify a time Use the Toner Saver Mode You can set whether or not to conserve toner when copying or faxing When using the Toner Save mode the output may not be clear as subtle details such as thin lines and light colors may not be clearly reproduced 1 Press Menu 2 Press or to highlight Preferences and then press OK 3 Press or to highlight Toner Saver Mode and then pre...

Page 25: ...rge or Reduce Copies 27 Adjust the Image Quality for Copy 27 Adjusting the density 27 Selecting the Document Type 28 View and Cancel Copy Jobs 28 Change the Default Copy Settings 29 Copy This chapter describes basic copy functions ...

Page 26: ... or too tight this may result in misfeeds or paper jams 2 Switch to the Copy mode p 13 3 Enter the desired copy quantity 1 to 99 with the alphanumeric keys Press Clear to delete the entered copy quantity Copy Press Start 100 LTR Density 0 Original Type Text Copy Ratio 100 1 01 4 Press Start Canceling Copy Jobs Press Stop twice ...

Page 27: ...een the density and document type If Density is set to Auto Density Original Type will be changed to Text Adjusting the density You can make the density brighter or darker than the original documents 1 Place documents p 16 2 Switch to the Copy mode p 13 3 Press or to highlight Density and then press OK 4 Press or to adjust the density and then press OK Select Auto Density to use the density that i...

Page 28: ...ain text and photos Photo Suited for documents that contain large photos 5 Press Start View and Cancel Copy Jobs You can view or cancel copy jobs while the jobs are in progress 1 Press Status Monitor Cancel 2 Press or to highlight Copy Job Status and then press OK 3 View the details of a copy job or cancel the job To view the details press or To cancel the job press or to highlight Cancel and then...

Page 29: ... Press or to highlight Change Defaults and then press OK 4 Press or to highlight the desired option and then press OK No of copies Select the copy quantity Density Make the density lighter or darker Original type Select the quality of image Copy ratio Select the copy ratio 5 Specify the desired setting 6 After you have specified the setting press or to highlight Apply and then press OK 7 Press Men...

Page 30: ...30 ...

Page 31: ...s Before using the printing functions connect the machine to the computer and install the printer driver on the computer See the Starter Guide to learn how to install the printer driver You cannot specify printing options with the printer driver and another application at the same time Your computer screen may differ from the images shown here depending on your operating system and the type and ve...

Page 32: ...e a Document You can enlarge or reduce the data to fit the paper size automatically or specify a custom ratio 1 Open a document from an application and then open the Print window 2 Select your printer and then open the Printing Preferences window 3 Click the Page Setup tab and then specify the print ratio Select the paper size of the document To automatically scale the document to fit the loaded p...

Page 33: ... several pages at once 1 Open a document from an application and then open the Print window 2 Select your printer and then open the Printing Preferences window 3 Click the Page Setup tab and then specify the number of pages and a page layout Select the number of pages to print on a single page Select the page layout 4 Click OK to return to the Print window 5 Click OK to start printing You cannot e...

Page 34: ...and then open the Printing Preferences window 3 Click Page Setup tab and then select Poster N N from the Page Layout drop down menu Select Poster N N N N is split numbers of divided pages wide by high 4 Click OK to return to the Print window 5 Click OK to start printing 6 Make a poster by gluing or taping the printouts together You cannot combine this feature with watermark printing manual scaling...

Page 35: ... then specify the settings for watermark printing Select the desired watermark Select to add watermarks 4 To create a new watermark click Edit Watermark and then enter the new text Add the edited watermark Delete the selected watermark from the list Enter the text for the watermark Specify watermark options 5 Click OK to return to the Print window 6 Click OK to start printing You can register up t...

Page 36: ...itor Cancel 2 Press or to highlight Print Job Status and then press OK 3 View the details of print job or cancel the job Press or to view the print job status Press OK to view the detailed information To cancel the job press or to highlight Cancel and then press OK 4 Press Status Monitor Cancel to close the screen ...

Page 37: ...g a Fax 49 Receive a Fax Receive Mode 50 Using the Machine for Fax Only 51 Using the Machine for Faxing and Phoning 51 Using the Answering Machine 52 Using the Machine Primarily for Phoning 52 Receiving Faxes in Manual Mode 53 Receive a Fax from Memory 54 Switching to Memory Lock Mode 54 Viewing and Canceling Received Fax Documents 55 Printing Received Fax Documents 55 View and Cancel a Fax Job 56...

Page 38: ...Using the One Touch Keys p 45 1 Switch to the Fax mode and then press Address Book Display the address book menu All Display all registered destinations A Z YZ Display registered destinations sorted by name Display registered coded dialing codes Display the number of registered destinations in a group Display registered one touch keys Press or to switch to the menu screen or a screen for searching...

Page 39: ...s Back to close the screen Registering Numbers to Coded Dialing Codes To send a fax to a destination that is registered to a coded dialing code see Using the Coded Dialing Codes p 45 1 Switch to the Fax mode and then press Address Book 2 Press or to highlight Menu 3 Press or to highlight Register New Destination to Address Book and then press OK 4 Press or to highlight Coded Dial and then press OK...

Page 40: ...creen Registering Recipients for Group Dialing You can register a group of multiple recipients to an one touch keys or a coded dialing code It is useful when sending a fax to multiple destinations at once IMPORTANT IMPORTANT Register group addresses to an unused one touch key or coded dialing codes Make sure that you leave some unused one touch keys or coded dialing codes for group dialing Individ...

Page 41: ...on press or to highlight Apply and then press OK Name Max 16 char CANON Apply Entry Mode A 9 Press or to highlight Destinations and then press OK 10 Press or to highlight Add and then press OK 11 Press or to highlight the destination you want to add and then press OK CANON 0123456789 GroupA 2 Destin User01 01234567 All A Z 12 Repeat steps 10 and 11 to add more destinations as needed Destination Ap...

Page 42: ...new destinations to the group Address Book Details View the details for the destination Delete From Address Book Delete destinations from the address book 4 Select the desired destination and then press OK 5 Select the desired option and then edit or delete the destination 6 Press Back to close the screen Adjust the Image Quality for Fax Adjusting the Density You can adjust the density of a fax da...

Page 43: ...ain photographs 200 dpi x 400 dpi Superfine For documents that contain very fine text 5 Send a fax to the desired destination p 44 Changing the Default Settings You can change the default settings that is applied when the machine is restarted or Reset is pressed 1 Press Menu 2 Press or to highlight Fax TX Settings and then press OK 3 Press or to highlight TX Function Settings and then press OK 4 P...

Page 44: ... 2011 12 52AM 012XXXXXX RX Mode Auto Resolution 200 x 1 4 Press Start Scanning begins The fax is sent when the scanning is complete If the recipient s line is busy or an error occurs the machine automatically redials the last destination The default number of reattempts is two and the interval between each attempt is two minutes To change the default settings press Menu Fax TX Settings TX Function...

Page 45: ...solution 200 X 1 User01 01234567 5 Press Start Using the Coded Dialing Codes You can easily send faxes to a destination registered to a coded dialing code You can send faxes to multiple destinations at once if a group is registered to a coded dialing code 1 Place documents p 16 2 Switch to the Fax Mode p 13 3 Adjust the image quality of the documents as needed p 42 4 Press Coded Dial 5 Enter the t...

Page 46: ... the desired recipient and then press OK 7 Press Start to start sending Redialing If you send faxes by entering the fax number manually the last three destinations are stored in the memory You can send faxes to the stored destinations 1 Place documents p 16 2 Switch to the Fax Mode p 13 3 Press Redial 4 Press or to highlight the destination and then press OK Redial 012XXXXXX 5 Press Start to start...

Page 47: ...nation from the address book Coded Dial Enter the numbers registered in the coded dialing codes 5 Specify the destination and then press OK 6 Repeat steps 2 4 to enter additional destinations as needed Fax New is available up to 10 destinations To confirm or delete destinations press or to highlight Confirm Edit Destination and tnen press OK 7 Press Start Sending a Fax at a Preset Time You can aut...

Page 48: ...ause after the international access code to reduce this problem 1 Place documents p 16 2 Switch to the Fax Mode p 13 3 Use the alphanumeric keys to enter the international access code For details about international access codes contact your telephone service provider 4 Press Pause to enter a pause The letter P is displayed to indicate the pause The default pause added before the number is two sec...

Page 49: ...t the handset or an external telephone to the machine If they are not connected use another telephone to make sure the recipient to switch the fax mode to receive fax 1 Place documents p 16 2 Switch to the Fax Mode p 13 3 Lift the handset or telephone receiver A dial tone sounds 4 Dial the recipient s fax number 5 Ask the recipient to allow his or her machine to receive faxes 6 When you hear a bee...

Page 50: ...e See Using the Machine for Faxing andPhoning p 51 Manual mode See Using the Machine Primarily for Phoning p 52 Connect an answering machine to the machine Connect an external C t t l telephone to the machine if necessary For details about each mode see RX Mode in the e Manual Depending on the connected telephone you may not normally receive a fax If you are using an external telephone that has fa...

Page 51: ...umber of rings Using the Machine for Faxing and Phoning Set the fax receive mode to Fax Tel Auto Switch 1 Switch to the Fax Mode p 13 2 Press or to highlight RX Mode and then press OK 3 Press or to highlight Fax Tel Auto Switch and then press OK RX Mode Auto Fax Tel Auto Switch Manual Answer 4 Specify ring settings Ring Start Time Specify how long the machine will attempt to detect a fax tone befo...

Page 52: ... Mode Auto Fax Tel Auto Switch Manual Answer When a Fax or Call Comes In The connected answering machine answers the call and if the call is a fax the machine starts receiving the fax If the call is a voice call the answering machine answers and records the caller s message Before use the answering machine set the number of rings before the answering machine activates to at least two and then reco...

Page 53: ...en you answer a call in manual mode the call is a fax Follow the procedure below to manually switch to receive mode When Using the Handset 1 If you hear a beep when you answer the call switch to the Fax mode 2 Press or to highlight Start Receiving and then press OK 3 Hang up the handset When Using an External Telephone 1 If you hear a beep when you answer the call press and Remote RX ID 2 Hang up ...

Page 54: ...ister consecutive digits that consist of only 0 as a PIN Report Print Set the RX Result Report to print automatically when faxes are received into the memory Off Do not print the RX Result Report On Print the RX Result Report To use this feature you must also activate the RX Result Report item Report Reports Settings RX Result Report The default setting is Off Memory Lock Time Set this feature to ...

Page 55: ... job press or to highlight Delete press or to highlight Yes and then press OK To forward the fax press or to highlight Forward specify destination and then press OK Printing Received Fax Documents When the memory receiving is deactivated all faxes stored in the memory are automatically printed IMPORTANT IMPORTANT The machine do not support the function to select fax documents to print Delete the u...

Page 56: ... select Delete or Forward p 55 5 Press Status Monitor Cancel to close the screen Change the Fax Settings You can change the fax settings for sending and receiving to suit your needs Changing Fax Sending Settings 1 Press Menu 2 Press or to highlight Fax TX Settings and then press OK 3 Press or to highlight Basic Settings or TX Function Settings and then press OK 4 Press or to highlight the desired ...

Page 57: ... as TEL FAX FAX TEL Specify whether or not to include the sender ID at the top of recipient s faxes Information such as your fax number and name is included enabling the recipient to recognize the sender Sending Date Time Fax Telephone Number FAX No Page Number Sender Name Unit Name Telephone Number Mark 01 01 2011 02 07 PM FAX 123XXXXXXX CANON P 0001 Change Defaults You can specify frequently use...

Page 58: ...prevent the following operations Specifying a destination with the numeric keys Registering new destinations to the address book one touch keys or coded dialing codes Changing destinations that are registered to the address book one touch keys or coded dialing codes Allow Driver Faxing Off On Specify whether or not to allow faxes to be sent via a computer s fax driver Restrict Sending From History...

Page 59: ...o RX Page Footer Off On Specify whether or not to print a received date day of the week time number and page number at the bottom of the page when printing received faxes 01 01 2011 SAT 02 07 PM TX RX NO 5001 P 0001 Continue Print When Toner Is Nearly Out Off On Specify whether or not to continue printing received faxes when the toner is nearly out ECM RX Off On The Error Correction Mode ECM autom...

Page 60: ...an incoming call should ring before the machine automatically switches to fax mode This option is available when the receive mode is set to Manual Changing Communication Management Settings 1 Press Menu 2 Press or to highlight System Management Settings and then press OK 3 Press or to highlight Communication Management Settings and then press OK 4 Press or to highlight the desired item and then pr...

Page 61: ...ing start speed if you have difficulty sending or receiving faxes Memory Lock Settings Off On Memory Lock PIN Seven digit number Print Report Off On Memory Lock Time Off On Generally received documents are immediately printed However you can specify whether or not to store received faxes in memory before printing You can then print the stored faxes at any time or delete them without printing to sa...

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Page 63: ...7 Checking the Toner Level 67 Conserving the Toner to Extend the Life of Toner Cartridges 68 Replacing the Toner Cartridge 68 Manage Using the Report and List Functions 71 Maintenance and Management This chapter describes how to clean the machine and replace the toner cartridge and explains the report and list functions used for managing the machine ...

Page 64: ...ely before reconnecting the power cord and then turn on the power Cleaning the Exterior 1 Turn off the machine and disconnect all cables from the machine 2 Remove any documents from the feeder 3 Clean the exterior of the machine and ventilation slots with a soft well wrung out cloth dampened with water or a mild detergent that has been diluted with water 4 Wait for the printer to dry completely 5 ...

Page 65: ...comes very hot during use Precautions if you get toner on your hands or clothing If toner gets on your hands or clothing wash them immediately with cold water Washing with warm water makes it impossible to remove the toner stains Cleaning the Fixing Unit Clean the fixing unit when black streaks appear on printed pages 1 Press Menu 2 Press or to highlight Adjustment Maintenance and then press OK 3 ...

Page 66: ... panel clean the rollers with a well wrung out cloth dampened with water and then wipe them with a soft and dry cloth When cleaning the machine do not use tissue paper paper towels or similar materials for cleaning They can generate static electricity 4 Lower and close the operation panel until it is locked Push down the operation panel until it is locked 5 Reconnect all cables and then turn on th...

Page 67: ...Settings RX Function Settings Continue Print When Toner Is Nearly Out On and then press OK Checking the Toner Level 1 Press Status Monitor Cancel 2 Press or to highlight Device Status and then press OK 3 Press or to highlight Remaining Toner and then press OK 4 Check the toner level The toner level will appear as OK Low or Nearly Out 5 Press Status Monitor Cancel to close the screen Cart parts lif...

Page 68: ...o evenly distribute the toner 3 Insert the toner cartridge close the upper unit and then lower the operation panel Replacing the Toner Cartridge You can purchase replacement toner cartridges from your local authorized Canon dealer Supported genuine Canon toner cartridge Canon Cartridge 128 Starter CAUTION If toner gets on your hands or clothing wash them immediately with cold water Do not wash wit...

Page 69: ...carefully pull the sealing tape completely out 20 50 cm IMPORTANT IMPORTANT When pulling out the sealing tape Do not pull the sealing tape at an angle or up and down If the tape breaks it may not be pulled out completely Even if the sealing tape stops at midpoint pull it out of the toner cartridge completely If any tape remains in the toner cartridge this may result in poor print quality If you ar...

Page 70: ...on in the vacuum cleaner or result in a dust explosion due to static discharge CAUTION Precautions if you get toner on your hands or clothing Wash them immediately with cold water Washing with warm water sets the toner making it impossible to remove the toner stains Do not allow the toner to scatter Do not pull out the sealing tape forcefully or stop before it is removed as this may cause toner to...

Page 71: ...ommunication history 4 Follow the on screen instructions to print the report or list 5 Press Report to close the screen To set the report not to be printed automatically If an error occurs while sending or receiving faxes report is printed automatically Confirm the error code printed on the report and resolve the problem p 79 Job No Address Name Start Time Call Length Sheets Result 0123 0123456789...

Page 72: ...72 ...

Page 73: ...Clearing Paper Jams Inside the Machine 75 Resolve a Displayed Message 78 Resolve an Error Code 79 Improve Output Quality 80 Resolve a Problem 82 Troubleshooting This chapter describes how to clear paper jams and how to cope with problems that you cannot solve ...

Page 74: ...o stain your skin or clothing When removing jammed documents or paper If paper is jammed remove it carefully so that no pieces of paper remain inside the machine according to the displayed message Also do not put your hand in an area other than indicated areas as this may result in personal injuries or burns IMPORTANT IMPORTANT If the jammed paper is torn Remove all torn pieces to avoid further ja...

Page 75: ...nts 1 Lift the operation panel 2 Remove any jammed document by pulling it gently 3 Lower and close the operation panel until it is locked Push down the operation panel until it is locked Clearing Paper Jams Inside the Machine Follow the procedure below to remove jammed paper 1 Lift the upper unit and then open the toner cover 2 Remove the toner cartridge ...

Page 76: ...n the fixing unit A and roller B until the leading edge emerges from the machine B A 5 When the leading edge emerges hold both sides of the jammed paper and carefully pull it out 6 Lift the dust cover and then remove any paper loaded in the paper cassette 7 Remove any jammed paper by pulling it gently ...

Page 77: ... Insert the toner cartridge close the toner cover and then lower the upper unit CAUTION A A A B Do not touch the fixing unit A Touching the fixing unit A may cause burns as it becomes very hot during use Do not touch the transfer roller B Touching the transfer roller may damage the machine ...

Page 78: ...ge continues to appear replace the toner cartridge p 68 If this message is displayed during copying or printing the current job will continue normally If this message is displayed while receiving a fax the incoming fax will be stored in the memory without being printed Also reports may not be printed even if they are set to print automatically Memory is full A fax could not be sent or received due...

Page 79: ... does not have a G3 fax machine send the document again using a communication mode that is compatible with the recipient s fax machine 012 The recipient s machine has run out of paper Ask the recipient to ensure that paper is loaded in their machine 018 You cannot send a fax because the line is busy or disconnected Wait a moment and then try again If you are still unable to send the document ask t...

Page 80: ...n panel Printing is uneven Verify that the appropriate paper is being used p 18 Print a test page with new paper Verify that the paper is loaded properly p 18 Check the toner level p 67 White specks appear Verify that the appropriate paper is being used p 18 Print a test page with new paper Check the toner level p 67 If printing high contrast documents from a computer open the printer driver and s...

Page 81: ... copy density settings p 27 If the machine is exposed to direct sunlight or strong light move the machine to another location The Bottom Edge of Paper of Following Paper Has Smudge Marks Provide a margin around the data A Portion of the Page Is Not Printed Provide a margin around the data Printed Bar Codes Cannot Be Scanned If printing a bar code from a computer open the printer driver and select ...

Page 82: ...owing information ready when you contact Canon Product name Serial number Place of purchase Nature of problem Steps you have taken to solve the problem and the results If you cannot solve the problem Verify that the cables are connected properly and that the power is switched on See the Starter Guide 1 Verify that the Error indicator is not on or blinking Make sure that paper is loaded properly p ...

Page 83: ...g a voice call A Set the fax receive mode to Answer and then set the answering machine to activate after a few rings The machine will detect a fax signal before the answering machine activates if the answering machine is set to activate after at least two rings For details about how to change the number of rings see the answering machine s manual Fax Q The connected external telephone has fax func...

Page 84: ...n The remaining Clean Earth initiatives are supported in the U S through sponsorships of the National Park Foundation the National Wildlife Federation and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would ...

Page 85: ...ent way to ship cartridges Call 1 800 667 2666 to receive your free Canon collection box kit The collection box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the p...

Page 86: ...wer cord in a knot as this can result in a fire or electrical shock Insert the power plug completely into the AC power outlet Failure to do so can result in a fire or electrical shock If excessive stress is applied to the connection part of the power cord it may damage the power cord or the wires inside the machine may disconnect This could result in a fire Avoid the following situations Connectin...

Page 87: ...ons WARNING When cleaning the machine turn off the machine and computer and unplug the interface cables and power plug Failure to do so can result in a fire or electrical shock Unplug the power plug from the AC power outlet periodically and clean the area around the base of the power plug s metal pins and the AC power outlet with a dry cloth to remove all dust and grime In damp dusty or smoky loca...

Page 88: ...osing of a toner cartridge place the toner cartridge into a bag to prevent the toner from scattering and then dispose of the toner cartridge according to local regulations If you accidentally spill or scatter toner carefully gather the toner particles together or wipe them up with a soft damp cloth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against d...

Page 89: ... A poorly ventilated location If you use the machine for a long time or to perform a large amount of printing in a poorly ventilated room the ozone or other odors generated by the machine may create an uncomfortable working environment In addition chemical particles are dispersed during printing therefore it is important to provide adequate ventilation A location near equipment that generates magn...

Page 90: ...f Canon Inc Third Party Software This Canon product the PRODUCT includes third party software modules Use and distribution of these software modules the SOFTWARE are subject to the conditions below 1 You agree that you will comply with any applicable export control laws restrictions or regulations of the countries involved in the event that this product including the SOFTWARE is shipped transferre...

Page 91: ...ore of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC ...

Page 92: ...telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your machine you should complete the procedure for registering your name unit s telephone number time and date in the Starter Guide...

Page 93: ...et appareil l utilisateur doit s assurer qu il est permis de le connecter à l équipement de la compagnie de télécommunication locale et doit installer cet appareil en utilisant une méthode de connexion autorisée Il se peut qu il faille étendre la circuiterie intérieure de la ligne individuelle d abonné qui a été installée par la compagnie au moyen d un jeu de connecteurs homologués rallonge téléph...

Page 94: ...adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure The label is attached to the laser scanner machine inside the machine and is not in a user access area ...

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Page 96: ...Success NY 11042 U S A CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney NSW 2113 Australia CANON GLOBAL WORLDWIDE SITES http www ca...

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