Canon FAXPHONE 40 User Manual Download Page 17

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SETTING UP

1-7

Move the paper guide to the left.

Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack.

Insert the stack into the multi-purpose tray

, and align the right edge of the stack with

the right side of the multi-purpose tray. Then slide the paper guide

snugly against the

left edge of the stack.

Loading paper in the multi-purpose tray ______

If necessary, remove the document tray when loading paper.

Summary of Contents for FAXPHONE 40

Page 1: ...er s Guide User s Guide Read this guide first Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference ENG ENG User s Guide ...

Page 2: ... sender information 2 7 Personalizing your fax 2 7 Setting the date and time 2 7 Registering your fax telephone number and name 2 8 Setting the daylight saving time 2 9 Registering one touch speed dialing numbers and names 2 11 Registering coded speed dialing numbers and names 2 12 3 DOCUMENTS AND PAPER Preparing documents 3 1 Types of documents you can scan 3 1 Problem documents 3 1 Loading docum...

Page 3: ...y while performing another task or when a problem occurs 6 6 Polling to receive documents 6 6 Canceling receiving 6 7 7 SETTINGS AND ACTIVITY REPORTS Selecting a menu 7 1 Activity reports 7 6 How to print a report 7 6 Activity report 7 7 One touch speed dialing list 7 7 Coded speed dialing list 7 7 User data list 7 7 Doc memory list 7 7 TX Transmission report 7 7 RX Reception report 7 7 Multi TX R...

Page 4: ...nical magnetic optical chemical manual or otherwise without the prior written permission of Canon U S A Trademarks Canon FAXPHONE and BJ are registered trademarks UHQ is a trademark of Canon Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR...

Page 5: ...n item to set up or change A menu has a title which appears on the LCD 3 and 4 buttons Used to select an item in a menu Press 4 to select the next item and press 3 to select the previous item transaction number When you send or receive a document your fax automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of docu...

Page 6: ...rous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the fax If something does fall into the fax unplug it immediately and contact your local authorized Canon dealer or the Canon help line To avoid spillage in or around the fax do not eat or drink near it If you spill liquid or if any substanc...

Page 7: ...or other heat source unless proper ventilation is provided Install the fax approximately 4 in 10 cm away from walls and other equipment For the dimensions of the fax see p S 1 Do not stack boxes or furniture around the power outlet Keep the area free so you can reach the outlet quickly If you notice anything unusual smoke strange odors noises around the fax unplug it immediately Contact your local...

Page 8: ...Tone or 500 Rotary Pulse Dial telephones A dedicated extension off a PBX machine without Camp On signal is also permissible with your machine Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error Power Requirements The power outlet should be a three prong grounded receptacle Single or Dupl...

Page 9: ...tus meets all requirements of the Canadian Interference Causing Equipment Regulations The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five CANON CANADA I...

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Page 11: ...x while you lift the fax and its protective packaging out of the carton Make sure you have the following items SETTING UP 1 You should also have the followings Power cord Telephone line cord Documentation Warranty Destination labels If any of these items are damaged or missing contact your local authorized Canon dealer or the Canon help line immediately Main unit Document tray BX 3 Black BJ cartri...

Page 12: ... Removing the shipping materials _____________ 1 Remove the shipping tapes q from the top of the fax and the protective piece w 1 1 2 2 Open the printer cover by gently pulling it towards you 3 Remove the shipping tapes q and the protective pieces w Close the printer cover until it locks into place 1 2 2 ...

Page 13: ...the fax 2 Insert the tabs on the document tray into the corresponding slots Attaching components _______________________ n For user convenience the destination labels provided with your fax in some countries should be fitted over the one touch speed dialing buttons on the left of the operation panel ...

Page 14: ...and voice calls you will need to connect the optional handset extension phone or answering machine to the fax Be sure to connect any external devices before using the fax Making connections 1 Connect the supplied telephone line cord to the L jack then the other end to the telephone line jack on your wall Optional handset Extension phone a telephone that you may wish to have away from the fax to us...

Page 15: ...achine connect the extension phone to the answering machine and then connect the answering machine to your fax If the extension phone does not have its own power supply any redial data in the extension phone memory may be lost after an extended fax transmission Connecting the AC power cord _______________ Plug the fax into a 120 volt AC outlet 1 Plug the power cord connector into the rear of the f...

Page 16: ... multi purpose tray Avoid mixing new stock with paper already loaded Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems Certain environmental conditions such as extreme temperatures or humidity can cause some paper to misfeed in the multi purpose tray If you have trouble feed one sheet at a time Depending on the density of the...

Page 17: ... even the stack 3 Insert the stack into the multi purpose tray q and align the right edge of the stack with the right side of the multi purpose tray Then slide the paper guide w snugly against the left edge of the stack 2 1 Loading paper in the multi purpose tray ______ If necessary remove the document tray when loading paper ...

Page 18: ...e holder in the home position on the right side of the fax when you are not using the fax Replace BJ cartridges after one year of use n If you need to unplug the fax wait until it returns to standby mode date and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out c Store BJ cartridges out of the r...

Page 19: ...he fax is plugged in 2 Load the paper in the multi purpose tray 3 Open the printer cover by gently pulling it towards you see p 1 2 4 Raise the cartridge lock lever on the cartridge holder 5 Remove the BJ cartridge from its package then remove the orange protective cap q and tape w 1 2 Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head ...

Page 20: ...The fax automatically prints a test page The fax prints a test page every time you insert a BJ cartridge You can turn off automatic test printing by changing the AUTO TEST PRINT setting See SYSTEM SETTINGS p 7 5 c Do not try to manually move or stop the cartridge holder Do not touch the components shown below or any metal parts Circuit board Round shaft Guide rail Ribbon cable Testing the fax ____...

Page 21: ...1 2 PREPARING TO USE YOUR FAX Main components of your fax PREPARING TO USE YOUR FAX 2 Document tray Multi purpose tray Document guide Printer cover Cartridge holder Document release button Operation panel ...

Page 22: ...ng 08 Ink Saver 09 Receive Mode Resolution Function Report button see p 7 6 Cleaning button see p 8 5 Send Options button see p 5 3 The buttons on the left of the operation panel have the following two functions One touch speed dialing buttons see p 2 11 Special function buttons When the Function button is pressed the special function buttons function marked under each button can be used to perfor...

Page 23: ...e Coded Dial Directory Redial Pause Coded Dial Directory Hook Start Copy Stop Scroll Cursor buttons see pp 2 5 7 1 Redial Pause button see pp 5 7 5 8 Coded Dial Directory button see pp 5 5 5 6 Stop button Start Copy button Hook button see p 5 4 ...

Page 24: ...es are lost Button Letter Mode A Number Mode 1 Letter mode A Number mode 1 7 8 PRS TUV 9 0 WXYZ OPER SYMB TONE 5 JKL 4 GHI 6 MNO 2 1 ABC 3 DEF Guidelines for entering numbers letters and symbols 1 Press to switch between the letter and number mode _ A 2 Press the numeric button that contains the letter or number you want Press repeatedly until the letter you want appears If you are unsure which bu...

Page 25: ...ears To enter a space press Space Entering symbols Correcting mistakes __________________________ You can clear an entire entry by pressing Clear Alternatively follow the procedure below to correct individual letters 1 Use 3 or 4 to move the cursor under the incorrect letter CANEN A 2 Use the numeric buttons to enter the correct letter over the incorrect letter CANON A 3 When you have finished mak...

Page 26: ...lso select ROTARY PULSE Press Start Copy 4 Press Stop Setting ends and the fax returns to standby mode Setting the TEL LINE TYPE Before using your fax make sure it is set for the telephone line type of your telephone system If you are unsure of your telephone line type check with your local telephone company See pp 2 2 2 3 for the buttons on the operation panel ...

Page 27: ... the current date and time printed out by the receiving fax machine This information is called your TTI Transmit Terminal Identification and appears at the top of the faxed document in small type By identifying the documents you send the receiving party will be able to recognize your fax messages at a glance The illustration below shows a sample document with the identifying information Registerin...

Page 28: ...tion Press Start Copy twice DATE TIME 2 Use 3 or 4 to select UNIT TELEPHONE Press Start Copy 3 Enter your fax number up to 20 digits using the numeric buttons You can enter a plus sign or space to make your number easier to read To enter a plus sign press TEL 123 xxxx Press Start Copy twice 4 Enter your name up to 16 letters using the numeric buttons see p 2 4 CANON A Press Start Copy 5 Press Stop...

Page 29: ...daylight saving time begins and ends 1 Press Function Press Start Copy 2 Use 3 or 4 to select SYSTEM SETTINGS Press Start Copy 3 Use 3 or 4 to select DAYLGHT SAV TIME Press Start Copy OFF 4 Use 3 or 4 to select ON or OFF Press Start Copy 5 If you selected OFF in step 4 press Stop to return to standby mode If you selected ON in step 4 use 3 or 4 to select BEGIN DATE TIME Press Start Copy twice APRI...

Page 30: ...rt Copy DAY 11 Use 3 or 4 to select TIME Press Start Copy TIME 02 00 12 Use the numeric buttons to enter the time at which the daylight saving time compensation is mode Press Start Copy TIME 13 Press Function 14 Use 3 or 4 to select END DATE TIME Press Start Copy twice OCTOBER 15 Set the month week the day of the week and time when the daylight saving time ends as in steps 6 to 12 16 Press Stop Se...

Page 31: ...rs the name appears on the printout of the one touch speed dialing list 1 Press Function 2 Use 3 or 4 to select TEL REGISTRATION Press Start Copy 1 TOUCH SPD DIAL 3 Press Start Copy 01 4 Use 3 or 4 to select the number of the one touch speed dialing button you want to use for the number If a number is already registered under this one touch speed dialing button the number is displayed on the LCD 5...

Page 32: ...SPD DIAL 3 Use 3 or 4 to select CODED SPEED DIAL Press Start Copy A01 4 Use 3 or 4 to select the two digit code under which you want to register the number If a number is already registered under this coded speed dialing code the number is displayed on the LCD 5 Enter the party s number and name the same way you registered them for one touch speed dialing See steps 5 to 6 Registering one touch spe...

Page 33: ... the fax Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon backed paper Coated paper or glossy paper Onion skin or thin paper Thick paper Envelopes Remove all staples paper clips etc before loading the document into the document tray Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the document tray Make a p...

Page 34: ... fax properly resulting in a jam or in pages not being sent If you want to send a document with more than 15 letter size 5 legal size pages divide the document into sections and send each section in a separate transmission The total thickness of the paper stack must be less than 0 08 in 2mm Loading documents Problems with multipage documents_________ If you have trouble feeding multipage documents...

Page 35: ...referred side for printing n Be sure to test paper before purchasing large quantities Printable area_________________________________ The shaded area below shows the printable area of letter legal size paper Be sure to print within this area Loading paper ________________________________ For details on loading paper in the multi purpose tray see p 1 7 Paper requirements 0 12 0 06 in 3 0 1 5 mm 0 2...

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Page 37: ...pies If MEMORY FULL appears on the LCD when making multiple copies see Copying problems p 8 14 MAKING COPIES 1 Load the document face up into the document tray See Loading documents p 3 2 2 Press Resolution You can select STANDARD FINE or PHOTO Press Start Copy COPY PAGE 01 3 Enter the number of copies up to 99 using the numeric buttons To make a correction to the number of copies press Clear and ...

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Page 39: ...etween the lightest and darkest parts of a printed document You can adjust the contrast your fax uses to send or copy documents according to how light or dark your document is 1 Press Function Press Start Copy twice DATE TIME 2 Use 3 or 4 to select SCAN CONTRAST Press Start Copy STANDARD 3 Use 3 or 4 to adjust the scanning contrast You can select STANDARD DARKER or LIGHTER Press Start Copy 4 Press...

Page 40: ...ce up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 2 Dial the receiving party s fax number Use one of the dialing methods described in this chapter TEL 3456xxxx 3 Press Start Copy twice The fax begins sending n If an error occurs during sending the fax beeps intermittently for a few seconds and an error message appears on the LCD If ...

Page 41: ...s at a time with memory sending based on ITU T No 1 Chart standard resolution n If MEMORY FULL appears on the LCD during the scanning process re start sending the document using direct sending see p 5 2 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 5 1 2 Press Function Press Send Options 3 Use 3 or 4 to select ...

Page 42: ...pter see p 5 2 TEL 3456xxxx 3 If a person answers converse normally then ask them to press the start button on their fax Press Start Copy and hang up If you hear a high pitch tone press Start Copy and hang up n If you pressed Hook in step 2 you need to pick up the handset when a person answers the phone The fax will beep if the handset is not hung up properly Make sure the handset is seated proper...

Page 43: ...ng see p 2 12 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and the contrast see p 5 1 2 Press the one touch speed dialing button under which the number you wish to fax is registered 905 795 xxxx or Press Coded Dial Directory and enter the appropriate two digit coded speed dialing code The registered name and number appear If you...

Page 44: ...t letter of the name of the party you are searching for A01 Canon CANADA 4 Press 3 or 4 to display the other names and numbers registered for the button letter group The names for one touch speed dialing numbers are prefixed with two digits and the names for coded speed dialing numbers are prefixed with an asterisk A and two digits When you reach the last name and number registered for the letter ...

Page 45: ...insert a pause within or after the number For long distance dialing the location and length of the pause may differ depending on the telephone system To enter a pause press Redial Pause A pause within a number is 2 seconds long The length of this pause can be adjusted See MID PAUSE SET p 7 3 A pause at the end of a number is fixed at 10 seconds ...

Page 46: ...time and then dials the same number again You can set the fax to redial several times if previous attempts fail because of a busy signal Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted see AUTO REDIAL p 7 3 If all redialing attempts are unsuccessful the fax will cancel the transmission When automatic redialin...

Page 47: ...DIAL Press Start Copy To disable automatic redialing use 3 or 4 to select OFF then press Start Copy Press Stop to return to standby mode To enable automatic redialing use 3 or 4 to select ON and continue with the steps below ON 4 Press Start Copy twice 2TIMES 5 Use the numeric buttons to enter the number of times you want the fax to redial You can select from 1 to 10 times see p 7 3 Press Start Co...

Page 48: ... enter the time You can also use 3 or 4 to move the cursor 5 Press Start Copy 6 Enter the receiving party s fax number You can enter the receiving party s fax number using the numeric buttons one touch speed dialing coded speed dialing or directory dialing see pp 5 5 5 6 7 Press Start Copy twice The fax scans the document into memory 8 When the set time comes the fax dials and sends the document Y...

Page 49: ...NO 5 Press to delete the file If you change your mind and want to continue sending press 6 Press Stop The fax returns to standby mode Canceling delayed sending ___________________ Sending other documents while the fax is set for delayed sending___________________________ You can send receive and copy other documents even when the fax is set for sending at a preset time To send or copy other docume...

Page 50: ..._ Sequential broadcasting sends one document to more than one location You can send to a total of 60 locations as follows One touch speed dialing 9 locations Coded speed dialing 50 locations Regular dialing Numeric buttons dialing 1 location You can enter the one touch speed dialing and coded speed dialing locations in any order You simply press the one touch speed dialing button or press Coded Di...

Page 51: ...saction number of a document in memory you can print it or delete it Documents stored in memory Printing a document in memory ______________ 1 Press Function 2 Use 3 or 4 to select MEMORY REFERENCE Press Start Copy DOC MEMORY LIST 3 Use 3 or 4 to select PRINT DOCUMENT Press Start Copy TX RX NO 0001 4 Use 3 or 4 to select the transaction number TX RX NO of the document you want to print If you are ...

Page 52: ...u want to delete If the LCD does not change after you press 3 or 4 this means only one transaction is stored in memory If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST see p 5 13 5 Press Start Copy The fax asks you to confirm that you want to delete the document YES A NO 6 Press to delete the document If you change your mind and want to keep the document in memory pre...

Page 53: ...e to manually activate reception of the fax Receives documents automatically and routes voice calls to the answering machine The fax rings differently depending on whether a call is a fax or voice call Answers all calls as fax calls Receives documents automatically and disconnects voice calls Requirements Optional handset or extension phone connected to the fax Optional handset or extension phone ...

Page 54: ...ngs Adjust the time the fax takes to check whether a call is from a fax machine or a telephone RING START TIME setting Adjust the length of time the fax rings when the call is a voice call F T RING TIME setting Set whether the fax switches to receive mode after the ring time set in F T RING TIME has elapsed DEFAULT ACTION setting Setting the receive mode Once you have decided which mode is suitabl...

Page 55: ... Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset You can select from 10 to 45 seconds see p 7 4 Press Start Copy twice RECEIVE 7 Use 3 or 4 to select RECEIVE or DISCONNECT This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 6 8 Press Start Copy 9 Press Stop Setting ends and the fax...

Page 56: ...cted to the fax see p 1 4 3 When you hear the handset or extension phone rings pick up the handset 4 If you hear a person s voice Start your conversation If the caller wants to send a document after talking to you ask them to press the start button on their fax machine When you hear a slow beep press Start Copy on the fax to begin receiving the document Hang up the handset If the extension phone i...

Page 57: ...ax returns to standby mode Receiving with a DRPD Distinctive Ring Pattern Detection service DRPD ____________ DRPD service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line allowing you to have both a fax number s and a telephone number s using only one telephone line Your fax will automatically monitor incoming calls and based on the ring pattern will...

Page 58: ...poll a fax machine make sure that the other fax machine supports polling If the other party is using a Canon fax machine which has the Polling ID function ask them to set the Polling ID of their fax machine to 255 11111111 binary number For details on the Polling ID see the other party s fax machine manual In all other cases the Polling ID is not a concern Your fax cannot be polled by another fax ...

Page 59: ...ng 1 Press Stop 1 Press Function Press Polling Press Start Copy 2 Dial the fax number of the fax machine you wish to poll Use one of the dialing methods described on page 5 2 TEL 3456xxxx 3 Press Start Copy Your fax begins receiving the document ...

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Page 61: ...s Use 3 and 4 to scroll through the settings To register a setting or access a sub setting press Start Copy To return to a previous level press Function DATE TIME 5 Press Stop Setting ends and the fax returns to standby mode n If at any stage you want to return to standby mode press Stop If you pause for more than 60 seconds while accessing a menu the fax will automatically return to standby mode ...

Page 62: ...ns This is the name that appears at the top of each fax page you send see p 2 7 This option sets the parameters for the identification header that appears on every page you send Select the position of the TTI Select the icon for the fax number Set the density of the reproduction Enable disable the off hook alarm The alarm alerts you that the optional handset is not seated properly in its cradle Se...

Page 63: ...EPORT ACTIVITY REPORT AUTO PRINT TX RX SEPARATE REPORT SETTINGS Name Description Settings Enable disable automatic printing of the transmission report OUTPUT NO Turn off the transmission report feature OUTPUT YES Set the fax to print a transmission report every time you send a document PRINT ERROR ONLY Print only when an error occurs during sending Enable disable automatic printing of the receptio...

Page 64: ...the fax answers Determine if the fax switches to document receive mode after the fax rings for a specified time when the fax is in the manual receive mode Set the amount of time the fax will ring before switching to document receive mode Enables disables remote receiving If you set REMOTE RX to ON you can select the remote receiving ID Turn on off memory receiving of a document If you select DRPD ...

Page 65: ...RDAY SUNDAY Enable disable auto test printing whenever the BJ cartridge is replaced Set the date format Set the language of the LCD messages Set the speed at which the fax starts transmitting Set this to a lower speed if you have difficulties connecting over long distance or noisy lines Set the speed at which the fax starts receiving Set this to a lower speed if you have difficulties connecting ov...

Page 66: ..._ Depending on the type of report you can have the fax print the report automatically or you can print it directly The TX report RX report MULTI TX RX report and Memory clear report see p 8 19 can only be printed automatically See REPORT SETTINGS p 7 3 on how and when reports are printed automatically Activity reports 1 Press Function Press Report 2 Use 3 or 4 to display the type of report you wan...

Page 67: ...______________ Normally the fax does not print an activity report for transmitting but you can set the fax to print an activity report every time you send a document See TX REPORT p 7 3 You can set the fax to print an activity report only when an error occurs during transmitting See TX REPORT p 7 3 RX Reception report_________________________ Normally the fax does not print an activity report for ...

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Page 69: ...s SOLUTIONS TO COMMON PROBLEMS 8 1 Open the printer cover by gently pulling it towards you Do not try to pull the document out without opening the printer cover since you may tear or smudge the document 2 Push the document release button on the left side panel of the fax 3 Remove the document Pull it gently in either direction If a multipage document is loaded remove the entire document from the d...

Page 70: ...tray when clearing paper jams n You do not need to unplug the fax when clearing paper jams 1 Remove the paper stack from the multi purpose tray 2 Gently pull any jammed paper out of the fax as shown Pull it gently in either direction 3 Reload the paper stack in the multi purpose tray see p 1 7 Make sure the stack does not exceed the paper limit mark P 4 Press Stop ...

Page 71: ... cleaning 1 Disconnect the power cord from the fax 2 Wipe the exterior of the fax with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution 3 When you are finished reconnect the power cord Cleaning the interior of the fax _______________ Cleaning inside the printer cover To prevent ink spots and paper dust from accumulating inside the fax and affecting print ...

Page 72: ...printer cover 3 While holding the white sheet open clean the components Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth White sheet Scanning glass 4 When you are finished close the printer cover Be sure to close the printer cover until it locks into place 5 Reconnect the power cord 4 When you are finished close the printer cover Be sure t...

Page 73: ...s Printing the nozzle check pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the fax This test shows if each print head nozzle is operating properly 1 Press Function Press Cleaning 2 Use 3 or 4 to select NOZZLE CHECK Press Start Copy The fax prints the nozzle check pattern n Print the nozzle check pattern ...

Page 74: ...you need to unplug the fax wait until it returns to standby mode date and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out 1 Press Function Press Cleaning 2 Use 3 or 4 to select HEAD CLEANING Press Start Copy The fax cleans the print head n You can clean the print head up to five consecutive tim...

Page 75: ... surface protect yourself and your work area 5 Align the slot in the cartridge with the yellow post in the fax and with the label facing outwards insert the BJ cartridge into the cartridge holder q Lower the cartridge lock lever w until you hear a click to lock the cartridge in place 1 2 The yellow post BJ cartridge guide should be visible through the slot The BJ cartridge tilts slightly to the le...

Page 76: ... is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see p 1 7 Sheets of paper may be sticking together Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together see p 1 7 The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray does not excee...

Page 77: ...ay have dialed or have been provided with an incorrect number Dial the number again or check that you have the correct number The receiving party s fax machine may be out of paper Call the receiving party and ask them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time for those documents to finish sending An error may have occurred duri...

Page 78: ... the fax to receive faxes automatically the receive mode must be set to FAX ONLY MODE FAX TEL AUTO SW Fax Tel mode DRPD or ANS MACHINE MODE see Chapter 6 If you have set ANS MACHINE MODE check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see p 6 1 The fax may have a document stored in memory Print out any documents stored in ...

Page 79: ...hat tells your fax the incoming call is from a fax machine In such cases you will have to receive the document manually see p 6 4 Cannot receive a document manually You may have disconnected the call by pressing Start Copy or dialing the remote receiving ID after hanging up the handset of the extension phone Always press Start Copy or dial the remote receiving ID before hanging up the handset othe...

Page 80: ...or condition you may have to try again Lower the reception speed see RX START SPEED p 7 5 The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The sending fax machine may not ...

Page 81: ...see p 3 3 You may be printing on the wrong side of the paper Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side Telephone problems __________________________ You cannot dial The telephone line may not be connected properly Make sure all line connections are secure see p 1 4 The power c...

Page 82: ...ave too many graphics If multiple pages are being copied separate the pages into smaller stacks If not make the desired number of copies one at a time as needed n For additional troubleshooting see Print quality problems p 8 13 General problems _____________________________ The fax has no power The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax...

Page 83: ... cannot move This is normally due to a paper jam The scanner unit may not be in the fully upright position Wait for the fax to automatically redial the number If you want to cancel automatic redialing press Stop see p 5 8 Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contact the other party and ask them to...

Page 84: ...g to send or copy see p 3 2 or check for a document jam and clear the jam if necessary see p 8 1 and start again Load the correct paper size or change the PAPER SIZE setting see p 7 4 Check for any obstruction paper clip small object etc and also that the orange protective cap and tape are removed from the BJ cartridge Check also for a paper jam and clear the jam if necessary see p 8 1 Then press ...

Page 85: ... paper jam see p 8 1 and reload paper in the multi purpose tray Press Stop Press Start Copy then re register the data see Chapter 2 Use a copier to make a reduced copy of the document and then send the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition see ECM RX p 7 4 ECM transmissions may ta...

Page 86: ...he incorrect BJ cartridge was installed You pressed Stop to cancel the transmission When the fax sends or receives a document it assigns it a unique identification number nnnn Load paper in the multi purpose tray see p 1 7 replace the BJ cartridge see p 8 6 or clear the paper jam see p 8 1 If required try sending again Write the number down if you will need it later ...

Page 87: ... during a power failure or while the power is turned off You cannot use the fax to make telephone calls Also if your fax is connected to a telephone you may not be able to make telephone calls You cannot send receive or copy documents You can receive voice calls only if the optional handset a telephone or an extension phone is connected to your fax Memory clear report __________________________ If...

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Page 89: ... 90 g m2 Paper thickness 0 003 in to 0 005 in 0 08 mm to 0 13 mm Up to 50 letter size pages standard resolution One touch speed dialing Registration for 9 numbers Coded speed dialing Registration for 50 numbers Canon BX 3 Black BJ cartridge 120 V 60 Hz Standby Approx 4 4 W Operation Approx 9 9 W maximum 32 W Temperature 50 to 90 5 F 10 C to 32 5 C Humidity 20 to 85 RH 15 7 in 400 mm W 10 9 in 277 ...

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Page 91: ...5 8 receiving 6 7 sending 5 5 Cartridge See BJ cartridge Cartridge holder 2 1 CARTRIDGE JAMMED message 8 15 CHANGE CARTRIDGE message 8 16 CHECK DOCUMENT message 8 16 CHECK PAPER SIZE message 8 16 CHECK PRINTER message 8 16 Cleaning BJ cartridge print head 8 5 button 2 2 8 5 8 6 exterior of fax 8 3 interior of fax 8 3 8 4 periodic 8 3 print head 8 6 scanner components 8 4 Clear button 2 2 2 5 CLEAR...

Page 92: ...5 E ECM RX message 8 17 setting 7 4 ECM TX message 8 17 setting 7 3 Extension phone 1 4 connecting 1 5 External devices connecting 1 4 F Fax assembling 1 3 cleaning 8 3 main components 2 1 main unit 1 1 making connections 1 4 name registering 2 8 number registering 2 8 operation panel 2 2 testing 1 10 unpacking 1 1 weight S 1 FAX ONLY MODE description 6 1 FAX TEL AUTO SW Fax Tel mode description 6...

Page 93: ...g paper in 1 7 MULTI TX RX Transaction REPORT 7 7 N NO DATA message 8 17 Nozzle check pattern printing 8 5 Number mode 2 4 Numbers entering 2 4 Numeric buttons 2 2 2 4 O OFFHOOK ALARM setting 5 4 7 2 One touch speed dialing buttons 2 2 description 2 11 list See One touch speed dialing list registering numbers and names for 2 11 sending a document using 5 5 One touch speed dialing list description ...

Page 94: ... setting scanning 5 1 RING COUNT setting for INCOMING RING setting 7 4 ROTARY PULSE setting 7 2 RX CALL LEVEL setting 7 2 RX REDUCTION setting 7 4 RX Reception REPORT description 7 7 setting 7 3 RX SETTINGS menu 7 4 RX START SPEED setting 7 5 S Safety instructions handling and maintenance vi location vii power supply vii SCAN CONTRAST setting 7 2 Scanning contrast setting 5 1 document requirements...

Page 95: ...ission REPORT description 7 7 setting 7 3 TX SETTINGS menu list 7 3 TX START SPEED setting 7 5 TX TERMINAL ID setting 7 2 TX RX CANCELLED message 8 18 TX RX NO nnnn message 8 18 U UNIT NAME setting 7 2 UNIT TELEPHONE setting 7 2 Unpacking 1 1 USER SETTINGS menu list 7 2 USER DATA LIST description 7 7 printing 7 6 USER S GUIDE using this guide v V Volume ALARM VOLUME setting 7 2 CALLING VOLUME sett...

Page 96: ...D Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON SINGAPORE PTE LTD 79 Anson Road 09 01 06...

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