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Canon FAX-L400, Facsimile Manual

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Canon FAX-L400 Facsimile Manual Download Page 86

9-7

If you have a problem with your machine and you can not solve it by referring to the information in this chapter
and in the 

User’s Guide

, contact your local authorised Canon dealer or the Canon Help Desk.

Canon’s support personnel are trained in the technical support of Canon’s products and should be able to help you
with your problem. The details on contacting your local authorised Canon dealer or the Canon Help Desk

→

User’s Guide

.

If You Can not Solve the Problem

T

roubleshooting

9

Summary of Contents for FAX-L400

Page 1: ...Facsimile Guide Facsimile Guide ...

Page 2: ...g CARPS Software Printer Properties Troubleshooting Printer Driver Issues Documentation is included on the CD ROM in PDF form Copyright Copyright 2003 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optic...

Page 3: ...dard mode at 33 6Kbps modem speed The Public Switched Telephone Network PSTN currently supports 28 8Kbps modem speeds or lower depending on telephone line conditions This equipment conforms with the essential requirements of EC Directive 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230V 50 Hz although the rated input of ...

Page 4: ...the Telephone Line Type 2 8 Dialling Through a Switchboard 2 9 Chapter 3 Speed Dialling What is Speed Dialling 3 1 Speed Dialling Methods 3 1 One touch Speed Dialling 3 2 Registering Numbers for One touch Speed Dialling 3 2 Changing Deleting a One touch Speed Dialling Entry 3 3 Coded Speed Dialling 3 4 Registering Numbers for Coded Speed Dialling 3 4 Changing Deleting a Coded Speed Dialling Entry ...

Page 5: ...ry 4 20 Deleting a Document from Memory 4 21 Chapter 5 Receiving Faxes Different Ways to Receive a Fax 5 1 Setting the Receive Mode 5 2 Setting the Options for FaxTel Mode 5 3 Receiving Faxes Manually 5 5 Receiving Faxes While Performing Other Tasks 5 6 Receiving Faxes in Memory When a Problem Occurs 5 6 Cancelling Receiving 5 6 Chapter 6 Using Polling What Is Polling 6 1 Before You Use Polling Re...

Page 6: ...Y REPORT 8 2 TX Transmission REPORT 8 3 MULTI TX RX Transaction REPORT 8 4 RX Reception REPORT 8 4 Chapter 9 Troubleshooting LCD Messages 9 1 Faxing Problems 9 2 Sending Problems 9 2 Receiving Problems 9 4 Telephone Problems 9 6 If a Power Cut Occurs 9 6 If You Can not Solve the Problem 9 7 Chapter 10 Setting the Additional Functions Understanding the Additional Functions 10 1 Accessing the Additi...

Page 7: ...topic of the previous sentence User s Guide Refer to the User s Guide for details on the topic of the previous sentence Software Guide Refer to the Software Guide for details on the topic of the previous sentence machine The word machine refers to the FAX L400 model default A setting that remains in effect unless you change it document or fax The original sheet s of paper you send or receive with ...

Page 8: ...e Canon Help Desk This section describes keys used when sending and receiving faxes For buttons not described here User s Guide One touch Panel Closed 1 Hook Key Enables you to dial even when the handset is still on the handset cradle 2 Directory Key Enables you to search for fax telephone numbers by the name under which they are registered for speed dialling and then use the number for dialling 0...

Page 9: ...ure 0 Additional Functions Key Customizes the way your machine operates A Fax Resolution Key Adjusts the quality of fax image B System Monitor Key Checks the status of fax copy print and report jobs C In Use Memory indicator Flashes green when a fax is being received or sent Lights green when the reservation of fax transmission is set or a fax is received into the memory D Alarm indicator Flashes ...

Page 10: ... dial list data list or document list You can also use this key to cancel the report job 5 Delayed Transmission Key Specifies the fax sending time for the delayed sending function 6 Book Sending Key This key can be used to send documents from the platen glass 7 Polling Press to set a document for advanced communications such as polling sending and receiving 8 Function Key After pressing this key y...

Page 11: ... Space Key Enters a space between letters and numbers C Delete Key Deletes characters one by one D Clear Key Deletes all characters The standby display differs depending on which mode is selected When the machine is plugged in the Copy mode standby display appears You can switch Copy mode to Fax mode by pressing FAX The standby display in Fax mode is as follows Fax mode For the standby display in ...

Page 12: ...ny key for more than two minutes when you enter data the LCD will automatically return to standby display with the auto clear function AUTO CLEAR can be set within a range of one to nine minutes at one minute intervals You can also disable the auto clear function User s Guide NOTE Key Uppercase Letter Lowercase Letter Number Mode Mode A Mode a 1 0 ABC abc 2 WXYZ wxyz 9 TUV tuv 8 PQRS pqrs 7 MNO mn...

Page 13: ...ey until the letter you want appears or If the next letter you want to enter is under the same numeric key you pressed in step 2 use e to move the cursor to the right press that same numeric key repeatedly until the letter you want appears Press Function Space to enter a space and move the cursor to the right Entering Symbols 1 Press T to switch to letter mode A or a Ex 2 Press repeatedly until th...

Page 14: ...istake while entering letters symbols or numbers you can delete it by pressing Delete or Clear To Delete a Letter Symbol Number Letter Symbol Use 4 or e to move the cursor under the letter or symbol you want to delete press Function Delete Number Press 4 or press Function Delete to delete the last number To Delete All Letters Symbols Numbers Press Function Clear to delete all letters symbols and o...

Page 15: ...ine You can set the sender information to print inside or outside the image area p 10 4 You can enter the sender information from the Additional Functions pp 2 5 2 6 NOTE 03 12 2002 15 33 FAX 123 4567 CANON CANON CANADA 001 001 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 1234567 Our Ref 350 PJC EAC DATE AND TIME Date and time of transmission FAX T...

Page 16: ...nd time in this order press OK Ex Use 4 or e to move the cursor under the number you want to change press the numeric key Enter only the last two digits of the year Use the 24 hour format for the time setting e g 1 00 p m as 13 00 5 Press Stop Reset to return to standby display TIMER SETTINGS 2 AUTO CLEAR DATE TIME SETTING 03 12 02 15 30 DATE TIME SETTING 03 12 02 12 10 ADDITIONAL FUNCTIONS 7 TIME...

Page 17: ...4 Press Additional Functions Use 4 or e to select 2 UNIT NAME press OK Ex 5 Use the numeric keys to enter your name or company name max 24 characters including spaces press OK Ex If you are unsure how to enter characters pp 2 1 2 2 If you have already registered your name or company name the previous entry will be displayed To change your name press Function Clear to delete the previous entry ente...

Page 18: ...printed You can also print the USER S DATA LIST using Report p 3 9 The sender information is shown at the beginning of the list The current settings of the machine are listed after this USER S DATA LIST 1 PAPER SETTINGS PAPER SIZE A4 PAPER TYPE PLAIN PAPER 2 COMMON SETTINGS DEFAULT SETTINGS COPY SW AFTER AUTO CLR DEFAULT MODE VOLUME CONTROL KEYPAD VOLUME ON VOLUME 1 ALARM VOLUME ON VOLUME 1 03 12 ...

Page 19: ...cedure 1 Press Additional Functions 2 Use 4 or e to select 4 FAX SETTINGS press OK three times 3 Use 4 or e to select 2 TEL LINE TYPE press OK Ex 4 Use 4 or e to select the telephone line type setting you want to set press OK Ex You can select from the following TOUCH TONE For tone dialling ROTARY PULSE For pulse dialling 5 Press Stop Reset to return to standby display TEL LINE SETTINGS 3 TX START...

Page 20: ... to reach See below for details The available settings and the factory default settings vary depending on the current country selection You can print the USER S DATA LIST to check the current setting p 2 7 1 Press Additional Functions 2 Use 4 or e to select 4 FAX SETTINGS press OK twice 3 Use 4 or e to select 6 R KEY SETTING press OK 4 Use 4 or e to select PBX press OK Ex 5 Use 4 or e to select th...

Page 21: ...e a mistake press 4 or press Function Delete to delete the last number Or press Function Clear to delete all numbers you entered 8 Press Redial Pause to enter a pause press OK Ex If you select PREFIX you can set a number up to 20 digits long including the P at the end 9 Press Stop Reset to return to standby display NOTE FAX SETTINGS 2 REPORT SETTINGS PREFIX 123456P PREFIX 123456 PREFIX FAX SETTING...

Page 22: ...ed dialling Coded Speed Dialling p 3 4 Allows you to dial a fax or telephone number by pressing Coded Dial followed by a two digit code of your choice You can register up to 100 different destinations Group Dialling p 3 7 Allows you to dial a group of registered one touch and or coded speed dialling fax numbers By registering a group for one touch or coded speed dialling you only need to press one...

Page 23: ...d move the cursor to the next digit Spaces are optional and are ignored during dialling Press Redial Pause to enter a pause If you make a mistake press 4 or e to move the cursor under the number you want to delete press Function Delete Or press Function Clear to delete all numbers you entered 5 Use the numeric keys to enter the name that goes with the number max 16 characters including spaces Ex I...

Page 24: ...ptional and are ignored during dialling Press Redial Pause to enter a pause If you make a mistake press 4 or e to move the cursor under the number you want to delete press Function Delete 4 Press Function Clear to delete the previous entry enter the new name press OK Ex Ex If you do not want to change the name press OK after step 3 If you are unsure how to enter characters pp 2 1 2 2 5 Press Stop ...

Page 25: ...elephone number you want to register max 120 digits including spaces and pauses press OK twice Ex Press Function Space to enter a space and move the cursor to the next digit Spaces are optional and are ignored during dialling Press Redial Pause to enter a pause If you make a mistake press 4 or e to move the cursor under the number you want to delete press Function Delete Or press Function Clear to...

Page 26: ...your machine for easy reference when dialling Changing Deleting a Coded Speed Dialling Entry 1 Follow the steps 1 to 3 of Registering Numbers for Coded Speed Dialling p 3 4 2 Use 4 or e to select the coded speed dialling code you want to change or delete Ex You can also select the code by pressing Coded Dial and entering the two digit code with the numeric keys 3 Press OK twice TEL NUMBER ENTRY TE...

Page 27: ...delete press Function Delete 5 Press Function Clear to delete the previous entry enter the new name press OK Ex Ex If you do not want to change the name press OK after step 4 If you are unsure how to enter characters pp 2 1 2 2 6 Press Stop Reset to return to standby display To delete a coded speed dialling entry Perform steps 1 through 3 first p 3 5 4 Press Function Clear to delete the fax teleph...

Page 28: ...eed dialling key Use 4 or e to select the key under which you want to register the group 01 to 30 press OK twice Ex If the one touch speed dialling key has already been registered 1 TOUCH SPD DIAL or GROUP DIAL appears To register a group under a coded speed dialling code Press Coded Dial use the numeric keys to enter the code under which you want to register the group 00 to 99 press OK twice Ex I...

Page 29: ...K in this step To enter a destination registered for one touch speed dialling Press the one touch speed dialling key you want to register in the group Repeat for other keys press OK twice Ex To enter a destination registered for coded speed dialling Press Coded Dial use the numeric keys to enter the two digit code you want to register in the group Repeat for other codes press OK twice Ex 6 Use the...

Page 30: ...ted 1 TOUCH LIST or CODED DIAL LIST above select SORT or NO SORT depending on what order you want the destinations to be printed Select 1 NO SORT to print the list in key number order or Select 2 SORT to print the list with the names of the destinations in alphabetical order 6 Press OK The machine prints the list and the LCD returns to standby display You can also print the list using Report Press...

Page 31: ... U S A A 32 81 773 3173 Canon UK Sorted list destinations listed in alphabetical order Unsorted list destinations listed in code order 1 TOUCH SPD DIAL LIST 03 12 2002 17 02 FAX 123 4567 CANON 001 NO CONNECTION TEL CONNECTION ID 01 905 795 1111 Canon CANADA 03 GROUP DIAL Canon EUROPA 04 2 50921 Canon ITALIA 06 1 432 2060 Canon OPTICS 12 2 887 0166 Canon AUSTRALIA 1 TOUCH SPD DIAL LIST ONE TOUCH SP...

Page 32: ...nue printing press e for NO You can also cancel the current print job using Report Press Function Report Select 5 CANCEL REPORT NOTE CANCEL REPORT YES NO REPORT STATUS 01 SPEED DIAL LIST REPORT STATUS A00 SPEED DIAL LIST PRINT LISTS 3 CANCEL REPORT PRINT LISTS 1 USER DATA ADDITIONAL FUNCTIONS 8 PRINT LISTS 03 12 2002 17 06 FAX 123 4567 CANON 001 GROUP DIAL TEL LIST A 21 Canon GROUP 1 A 03 516p488 ...

Page 33: ...3 12 ...

Page 34: ...g density to best suit your particular document Please note that you can not change settings while your machine is scanning a document Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout Low resolutions may cause text and graphics to have a jagged appearance while higher resolutions provide smoother curves and lines crisp text and graphics and a better ...

Page 35: ... resolution is four times that of STANDARD ULTRA FINE Suitable for documents that contain fine print and images the resolution is eight times that of STANDARD 2 Press OK Ex You can set the fax resolution so that the desired resolution such as STANDARD is automatically returned after the AUTO CLEAR function activates or documents are scanned Since RESOLUTION of FAX DEFAULT is set to OFF in the fact...

Page 36: ...e scanning density set using Exposure will remain unchanged p 10 9 You can set the level of each scanning density LIGHT STANDARD DARK in the DENSITY CONTROL of the Additional Functions p 10 4 Dialling Methods There are several ways of dialling the number of the party to which you want to send a fax They are as follows When the Fax Number is Not Registered in the Machine Regular Dialling Redialling...

Page 37: ...keys just like dialling a telephone number Ex If you enter the wrong number press Stop Reset or press Function Clear to delete the number enter the correct number Press Start Ex TEL 9057951111 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 1 1 1 1 5 5 7 9 9 0 1 ...

Page 38: ...he number registered under that one touch speed dialling key is displayed If you press the wrong key press Stop Reset press the correct key NOT REGISTERED appears if no fax number is assigned to the one touch speed dialling key you pressed TEL 905 795 1111 01 Canon CANADA 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 1 01 Sending Faxes 4 ...

Page 39: ...Dialling Dial a group of fax numbers registered under a one touch speed dialling key or coded speed dialling code To enter a group registered under a one touch speed dialling key Press the one touch speed dialling key assigned to the group you wish to fax p 4 5 Ex The name of the group is displayed If you press the wrong key press Stop Reset press the correct key NOT REGISTERED appears if no fax n...

Page 40: ...or group dialling where the number is registered 1 Press Directory NOT REGISTERED appears if there are no numbers registered and the display returns to dial entry mode 2 Press a numeric key to enter the first letter of the name of the party you are searching for For example if you want to search for a name that starts with the letter H press 4 GHI twice 3 Press OK Entries starting with the letter ...

Page 41: ... print or delete any documents in memory or select a lower fax resolution such as STANDARD then send the documents Using the ADF 1 Press FAX to set to Fax mode Ex 2 Prepare the document and load it face up in the ADF User s Guide Standby to scan To adjust the resolution pp 4 1 4 2 To adjust the scanning density p 10 4 3 Dial the other party s fax number Ex For dialling methods p 4 3 If you enter t...

Page 42: ...tions Using the Platen Glass When documents are loaded in the ADF the machine scans them You need to remove documents from the ADF in advance in order to fax from the platen glass You can operate Book Sending Space Delete or Clear after pressing Function key When you fax an A5 size document align the long side of the document with the left side of the platen glass In this way the A4 marks on the p...

Page 43: ...le add a pause after that digit by pressing Redial Pause 7 Press Start to begin scanning 8 Set the next document on the platen glass press Start to begin scanning Repeat this step for other documents 9 After all the documents have been scanned press OK to begin sending To cancel sending after dialling has started press Stop Reset 4 p 4 11 You can scan up to approximately 256 pages for memory sendi...

Page 44: ...anned While documents are being sent 1 Press Stop Reset The machine asks you to confirm that you want to cancel 2 Press 4 to cancel sending If you change your mind and want to continue sending press e for NO The machine prints an ERROR TX REPORT p 8 3 To cancel sending while documents are waiting to be sent p 4 21 NOTE CANCEL DURING TX RX YES NO Cancelling Sending ...

Page 45: ...e first attempt at sending fails e g the line is busy The number of redialling attempts and the time interval between attempts can be adjusted by changing the settings in the AUTO REDIAL Automatic redialling can also be set off and on p 10 6 If all attempts are unsuccessful the machine cancels the transmission and prints an ERROR TX REPORT p 8 3 Cancelling Automatic Redialling If you want to cance...

Page 46: ...you can group them and register these numbers for group dialling You can register up to 129 fax numbers with group dialling and send the same document to these numbers p 3 7 1 Press FAX to set to Fax mode 2 Prepare the document and load it face up in the ADF Standby to scan If you use the platen glass to send a document p 4 9 To adjust the resolution pp 4 1 4 2 To adjust the scanning density p 10 ...

Page 47: ...ith numeric keys 4 Press Start After the scanning is finished the machine starts to dial the number The machine first sends the document to the one touch speed dialling destinations then the coded speed dialling destinations and finally to the destinations dialled using regular dialling To cancel sending press Stop Reset 4 Sending to all destinations specified in step 3 is cancelled You can not ca...

Page 48: ...9 2 Press Function Delayed Transmission 3 Use the numeric keys to enter the reservation time to send faxes press OK Ex 4 Enter a destination using a one touch speed dialling key coded speed dialling code Redial Pause key or the numeric keys You can only use the one touch speed dialling keys when the Function key is not pressed If you make a mistake press 4 or press Function Delete to delete the la...

Page 49: ...standby display press Stop Reset If you perform the procedure above when the machine is not sending or receiving faxes NO CURRENT RX TX JOB appears and the display returns to the display shown in step 1 The transaction number and TX RX in the LCD mean the following 0001 to 4999 A sent document TX 5001 to 9999 A received document RX NOTE 16 50 0056 TX 12345 FAX MONITOR 1 RX TX STATUS Confirming Tra...

Page 50: ...NO or fax number 3 Press 4 or e to confirm the sending result and reservation Ex To return to standby display press Stop Reset If you perform the procedure above when there is no sending reservation and transmission jobs NO DOC STORED will appear and the display will return to the display shown in step 2 You can also check the reservations by printing out the DOCUMENT MEMORY LIST p 4 18 NOTE 15 34...

Page 51: ...w the transaction number of a document stored in memory you can print it or delete it pp 4 20 4 21 You can also print the list using Report Press Function Report select 4 DOC MEMORY LIST press OK 03 12 2002 17 15 FAX 123 4567 CANON 001 0046 DELAYED TX A 01 Canon TOKYO 3 03 12 16 30 14 00 0047 DELAYED TX 04 Canon ITALIA 2 03 12 16 37 14 05 0048 DEL SQ BDCST A 02 Canon FRANCE 1 03 12 16 42 14 07 01 ...

Page 52: ...nother fax machine to be printed 1 Press Function Memory Reference 2 Use 4 or e to select 3 RESEND DOCUMENT press OK Ex 3 Use 4 or e to select the transaction number TX RX NO of the document you want to send again press OK Ex 4 Enter the fax number For dialling methods p 4 3 You need to press OK after you enter the fax number using the numeric keys 5 Press OK The machine begins sending TEL RESEND ...

Page 53: ... can also enter the transaction number using the numeric keys 4 Press 4 to print the first page only or press e to print all pages of the document The machine prints the document To continue printing other documents in memory repeat the procedures from step 3 5 Press Stop Reset to return to standby display PRINT 1ST PAGE ONLY YES NO PRINT DOCUMENT TX RX NO 0003 PRINT DOCUMENT TX RX NO 0001 MEMORY ...

Page 54: ...4 Press OK The machine asks you to confirm that you want to delete the document 5 Press 4 to delete the document The machine deletes the document If you change your mind and want to keep the document in memory press e for NO To continue deleting other documents in memory repeat the procedures from step 3 6 Press Stop Reset to return to standby display OK TO DELETE YES NO DELETE DOCUMENT TX RX NO 0...

Page 55: ...4 22 ...

Page 56: ... Receive a Fax Receiving Faxes Chapter 5 Receive Mode FaxOnly FaxTel Manual AnsMode Main Use Fax Fax Tel Tel Fax Tel Operation Machine answers all calls as fax calls It receives faxes automatically and disconnects voice calls Automatically switches between fax calls and voice calls Receives faxes automatically and rings for voice calls To set the details pp 5 3 5 4 Machine rings for every call whe...

Page 57: ...D returns to standby display The current date and the selected receive mode are displayed The machine does not ring when it receives a fax in FaxOnly If you want to be alerted when a fax call is received connect a telephone to the machine and enable the INCOMING RING setting p 10 7 When an answering machine or a telephone with an answering machine is connected to your machine select AnsMode Set up...

Page 58: ...cument automatically The machine answers without ringing The machine listens for the fax tone The fax tone is detected The fax tone is not detected The document is received automatically The machine starts ringing Pick up the handset to talk If you do not pick up the handset F T SWITCH ACTION Choose between RECEIVE and DISCONNECT DISCONNECT RECEIVE The fax tone is detected and the machine switches...

Page 59: ... the numeric keys instead of using 4 or e to set the time 7 Use 4 or e to select RECEIVE or DISCONNECT press OK Ex This setting tells the machine what to do if no one picks up the handset within the specified ring time set in step 6 8 Press Stop Reset to return to standby display The default settings and selectable settings vary depending on the current country selection NOTE RX SETTINGS 3 INCOMIN...

Page 60: ... If the telephone is close to your machine press Start on the machine to begin receiving the fax Hang up the handset If no paper is loaded in the cassette the LCD displays SUPPLY REC PAPER When paper is loaded the machine automatically resumes printing If the telephone is located away from your machine dial 25 the remote receiving ID on your telephone and hang up When your telephone line uses rota...

Page 61: ...the message s and details on the action to take p 9 2 The machine memory can store up to approximately 256 pages Once the pages are printed they are deleted from memory If the memory becomes full you will not be able to receive the remaining pages Contact the other party and ask them to resend the remaining pages of the fax Based on the condition that the other party sends the fax by the FAX L400 ...

Page 62: ...nd a document that it is holding Before attempting to poll a fax machine make sure that the other fax machine supports polling Before You Use Polling Receiving Before you try to set up polling note the following points In one operation you can poll several machines You can dial up to 140 telephone numbers and poll those machines to receive documents that they are holding If the other party is usin...

Page 63: ...4 3 If you use regular dialling make sure you press OK after you dial the number If you are unsure how to enter numbers pp 2 1 2 3 If you make a mistake press 4 or press Function Delete to delete the last number Or press Function Clear to delete all numbers you entered If you notice that you made a mistake while the machine is dialling the number press Stop Reset 4 for YES to return to the Standby...

Page 64: ... your machine to send the document or until you delete the document using Memory Reference p 4 21 Setting Up a Polling Box 1 Press Additional Functions 2 Use 4 or e to select 4 FAX SETTINGS press OK 3 Use 4 or e to select 6 POLLING BOX press OK 4 Use 4 or e to select 1 SETUP FILE press OK 5 Use 4 or e to select 1 FILE NAME press OK A SETUP FILE 1 FILE NAME SETUP FILE 1 FILE NAME POLLING BOX 1 SETU...

Page 65: ...ling box settings from unauthorized access To change these settings later you will have to enter this password If you make a mistake while entering the password press Function Clear enter the correct password 9 Use 4 or e to select 3 ERASE AFTER TX press OK Ex 10 Press OK ON The document in the polling box is erased after it is sent in response to a polling request from another fax machine OFF The...

Page 66: ...e document remains in the polling box so that it can be polled by other fax machines To use polling sending you have to previously create a polling box 1 Place your documents on the machine 2 Press Function Polling 3 Press OK The document is scanned into the polling box Ex POLLING TX 5008 SCANNING P 001 POLLING 1 POLLING TX DOCUMENT READY ...

Page 67: ...ssword press Function Clear enter the correct password 6 Use 4 or e to display the setting you want to change press OK To change the settings for an item follow the same procedure you used for the initial setup of the polling box p 6 3 Ex To change the password you have to first enter the old password it is not displayed as you enter it press OK enter a new password it is displayed as you enter it...

Page 68: ...assword up to seven digits using the numeric keys press OK If you have not previously set a password skip this step and proceed to step 6 Ex The polling box is deleted If there is any document stored in the polling box you can not delete the polling box and the message CANNOT DELETE appears on the LCD display 6 Press Stop Reset to return to Standby display NOTE DELETE FILE FILE DELETED DELETE FILE...

Page 69: ...6 8 ...

Page 70: ... face up in the ADF Standby to scan If you use the platen glass to send a document p 4 9 3 Use the numeric keys to dial the international access code Ex If you enter the wrong number press Stop Reset enter the correct number For details on international access codes contact your local telephone company 4 If necessary press Redial Pause to enter a two second pause p Ex For a longer pause press Redi...

Page 71: ...nction Clear to delete all numbers you entered 6 If necessary press Redial Pause to enter a pause at the end of a number Ex A pause at the end of a number P is fixed to 10 seconds 7 Press Start to begin scanning for sending To cancel sending after dialling has started press Stop Reset 4 p 4 11 To take advantage of the speed dialling features of your machine register frequently used overseas number...

Page 72: ... the machine 4 When the recorded message of the information service answers press Function Tone to switch to tone dialling Ex When Tone is pressed T is displayed in the LCD If your telephone line uses tone dialling go to the next step 5 Use the numeric keys on the machine to enter the numbers requested by the information service Ex Numbers entered after pressing Tone will be dialled using tone dia...

Page 73: ...nter the fax telephone number use the numeric keys to enter the number up to where dial tone detection is required Ex 2 Press Function D T for dial tone detection A small dot indicates where the machine will wait for the dial tone Ex 3 Continue entering the rest of the fax telephone number with the numeric keys If you make a mistake press 4 or press Function Delete to delete the last number Or pre...

Page 74: ...e 4 or e to select 7 SYSTEM SETTINGS press OK 4 Use 4 or e to select 2 LOCK PHONE press OK Ex 5 Use 4 or e to select ON press OK Ex The display contents differ depending on the country 6 Press Stop Reset to return to standby display Restriction of your machine is now enabled No one can make calls This setting does not restrict incoming calls or faxes NOTE SYSTEM SETTINGS 3 COUNTRY SELECT LOCK PHON...

Page 75: ...eps 1 to 4 of Enabling Restriction of Your Machine p 7 5 2 Use 4 or e to select OFF press OK Ex The display contents differ depending on the country 3 Press Stop Reset to return to standby display Restriction of your machine is now disabled Anyone can make calls NOTE SYSTEM SETTINGS 3 COUNTRY SELECT LOCK PHONE OFF ...

Page 76: ...tic printing of this report after every 20 transactions You can also manually set the machine to print it Prints after transmission of a document You can enable or disable this feature or set the machine to print a report only when an error occurs You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document Prints ...

Page 77: ...ECM 3 OK 01 18 A03 12 16 10 905 795 1111 5003 AUTO RX ECM 1 OK 00 18 A03 12 16 16 2 887 0166 5004 AUTO RX ECM 4 OK 00 59 A03 12 16 27 Canon EUROPE 20 545 8545 0002 TRANSMIT ECM 1 OK 01 20 A03 12 16 30 Canon EUROPE 20 545 8545 0003 TRANSMIT ECM 1 OK 04 12 03 12 16 53 03 3758 2111 5005 AUTO RX ECM 1 OK 01 16 03 12 17 08 Canon AUSTRALIA 2 887 0166 0004 TRANSMIT ECM 3 NG 00 51 03 12 17 20 CANON OPTICS...

Page 78: ...PLETED TX RX NO 0004 DESTINATION TEL 20 545 8545 DESTINATION ID Canon EUROPE ST TIME 03 12 17 21 TIME USE 00 18 PAGES SENT 1 RESULT NG 0018 BUSY NO SIGNAL THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 1234567 Our Ref 350 PJC EAC December 3 2002 Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading Berks 03 12 2002 17 21 FAX 123 4567 CANON 001 ERROR...

Page 79: ...you set the machine to print a report an RX REPORT similar to the one below will be printed RX REPORT RECEPTION OK TX RX NO 5004 DESTINATION TEL 905 795 1111 DESTINATION ID Canon CANADA ST TIME 03 12 17 52 TIME USE 01 59 PGS 4 RESULT OK 03 12 2002 17 52 FAX 123 4567 CANON 001 OK Reception successful NG Some or no pages received Number of pages received Reception duration Reception time RX Receptio...

Page 80: ...t the document in ADF The memory becomes full during the document scanning or receiving the fax Action Set the paper size setting to letter legal A4 B5 or A5 and load paper of the same size The received fax will then be printed automatically Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack Reduce the length of the d...

Page 81: ...ure it is registered correctly Chapter 3 You dialled or have been provided with an incorrect number Dial the number again or check that you have the correct number The other party s fax machine may be out of paper Call the other party and ask them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time for those documents to finish sending A...

Page 82: ...ry lamp may flash The In Use Memory lamp may flash which means the extension phone is busy Please wait until the extension phone becomes free There may be other documents being sent from memory Allow time for those documents to finish sending Faxes sent from the machine are spotted or dirty The receiving fax machine may not be working properly Check the machine by making a copy User s Guide If the...

Page 83: ...fax reception The machine may not be set to switch automatically between telephone and fax reception For the machine to switch automatically the receive mode must be set to FaxTel or AnsMode Chapter 5 If you have set AnsMode confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded The sending fax machine can not send the CNG ...

Page 84: ...CD Load the correct paper size or change the PAPER SIZE setting of the Additional Functions User s Guide Faxed images are blotched or uneven The telephone lines may be in poor condition or you may have a bad connection Error Correction Mode ECM for sending receiving should eliminate such problems However if the telephone lines are in poor condition lower the reception speed p 10 4 Then call the se...

Page 85: ...g a power cut functions are limited as follows You can not send receive or copy documents You can not make telephone calls using the optional handset You may not be able to make telephone calls even with a telephone connected to the machine depending on the type of telephone you use You can receive telephone calls using the optional handset or telephone connected to your machine When power is rest...

Page 86: ...ontact your local authorised Canon dealer or the Canon Help Desk Canon s support personnel are trained in the technical support of Canon s products and should be able to help you with your problem The details on contacting your local authorised Canon dealer or the Canon Help Desk User s Guide If You Can not Solve the Problem Troubleshooting 9 ...

Page 87: ...9 8 ...

Page 88: ...ou want to change press OK Ex 3 Use 4 or e to select the submenu you want to change Ex 4 Press OK Ex For details of the submenus pp 10 2 to 10 11 After selecting the item or value with 4 or e press OK to enter the setting If you press Stop Reset before OK is pressed the item you have selected will not be registered Press Stop Reset to exit from Additional Functions If you press Additional Function...

Page 89: ... set in DEFAULT SETTINGS after the AUTO CLEAR function activates DEFAULT MODE The machine automatically switches to the mode you set in DEFAULT SETTINGS after the AUTO CLEAR function activates CURRENT MODE The machine does not automatically switch to the mode you set in DEFAULT SETTINGS even after the AUTO CLEAR function activates VOLUME CONTROL Adjusts the volume of the machine 1 KEYPAD VOLUME Ad...

Page 90: ...FF The volume is turned off 6 SCANNING END TONE Adjusts the volume of the done tone sounded when the machine has finished scanning ON 1 to 3 ERROR ONLY 1 to 3 OFF The volume is turned off 7 CALLING VOLUME Adjusts the calling volume 1 to 3 8 LINE MONITOR VOL Adjusts the line monitor volume ON 1 to 3 OFF The volume is turned off For the PRINT EXPOSURE TONER SAVER MODE and DISPLAY LANGUAGE User s Gui...

Page 91: ...ach page you transmit p 2 4 ON After you turn the terminal ID on you can do the following settings 1 TTI POSITION OUTSIDE IMAGE Terminal ID is printed outside the image border INSIDE IMAGE Terminal ID is printed inside the image border 2 TEL NUMBER MARK Selects the prefix for the identification header number FAX TEL OFF No terminal ID is printed on the pages you send 4 DENSITY CONTROL Sets the den...

Page 92: ...nted PRINT ERROR ONLY Prints a report only when a transmission error occurs REPORT WITH TX IMAGE Enables disables printing of the first page of the fax under the report ON Prints the first page OFF No first page is printed OUTPUT YES Prints a report every time you send a document REPORT WITH TX IMAGE Enables disables printing of the first page of the fax under the report ON Prints the first page O...

Page 93: ...VAL Sets period of time between rediallings 02 to 99MIN OFF After the first attempt at dialling fails redialling is not attempted 4 TIME OUT Enables disables automatic scanning of documents after the fax number is entered by using speed dialling ON Scanning begins automatically in 5 or 10 seconds after you enter the phone number pp 4 9 4 14 4 15 OFF Press Start to scan document Otherwise AUTO CLEA...

Page 94: ... ON The machine rings when it receives a fax if a telephone is connected RING COUNT Sets the number of incoming rings before the machine answers 01 to 99TIMES 4 MAN AUTO SWITCH Sets whether the machine switches to document receive mode after ringing for a specified length of time in the manual receive mode OFF The machine keeps ringing until someone answers the call manually with a connected exten...

Page 95: ...TING The keep printing function is turned on With this setting the machine will not store documents in memory if the toner has run out Re set to RX TO MEMORY after replacing the cartridge with a new one POLLING BOX Sets the functions of SETUP FILE CHANGE DATA and DELETE FILE 1 SETUP FILE Registers a polling box 1 FILE NAME Enters a name for poling box max 24 characters including spaces 2 PASSWORD ...

Page 96: ...le for documents that contain fine print and images The resolution is eight times that of STANDARD 2 SCAN DENSITY Sets the machine s standard scanning density OFF LIGHT STANDARD DARK 3 BOOK TX SCAN SIZE Selects the scanning size for the book sending function SHEET A4 A5 2 LOCK PHONE Sets the LOCK PHONE functions OFF Outgoing voice call is operational ON Outgoing voice call is not operational 3 COU...

Page 97: ...nations can be registered CODED SPD DIAL Selects a coded speed dialling code 1 TEL NUMBER ENTRY Registers the other party s telephone number max 120 digits including spaces 2 NAME Registers the other party s name max 16 characters including spaces GROUP DIAL Registers the information on group dialling p 3 7 Up to 129 groups can be registered 1 TEL NUMBER ENTRY Registers the other party s telephone...

Page 98: ...ne touch List p 3 10 1 NO SORT The printout of the list is not sorted 2 SORT The printout of the list is sorted 2 CODED DIAL LIST Prints the Coded Dial List p 3 10 1 NO SORT The printout of the list is not sorted 2 SORT The printout of the list is sorted 3 GROUP DIAL LIST Prints the Group Dial List p 3 11 CANCEL REPORT Cancels printout of the report Select report you want to cancel the printout CA...

Page 99: ...10 12 ...

Page 100: ...esolution STANDARD 8 pels mm 3 85 lines mm FINE 8 pels mm 7 7 lines mm SUPER FINE 8 pels mm 15 4 lines mm ULTRA FINE 16 pels mm 15 4 lines mm Dialling Automatic dialling One touch speed dialling 30 destinations Coded speed dialling 100 destinations Group dialling Max 129 destinations Directory dialling with Directory key Regular dialling with numeric keys Automatic redialling Manual redialling wit...

Page 101: ...A 2 ...

Page 102: ...ling 4 12 manual redialling 4 12 printout lists 3 11 receiving 5 6 restriction 7 6 sending 4 11 CHANGE DATA setting 10 8 CHANGE PAPERSIZE message 9 1 Changing polling box settings 6 6 CHECK DOCUMENT message 9 1 Clear Key 1 4 Coded Dial Key 1 2 CODED DIAL LIST description 8 1 printing 3 9 sample 3 10 setting 10 11 CODED SPD DIAL setting 10 10 Coded speed dialling changing deleting 3 5 3 6 descripti...

Page 103: ... sample 8 3 Exposure Key 1 2 F F T RING TIME setting 5 3 10 7 F T SWITCH ACTION setting 5 3 10 7 FAX Key 1 2 FAX DEFAULT setting 10 9 FaxOnly description 5 1 5 2 Fax Resolution Key 1 2 FaxTel description 5 1 5 2 setting options for 5 3 FAX TEL OPT SET setting 10 7 FILE NAME setting 10 8 FINE description 4 2 setting 4 2 10 9 Function Key 1 3 G GROUP DIAL LIST description 8 1 printing 3 9 sample 3 1...

Page 104: ...platen glass 4 9 Menu descriptions 10 2 Messages LCD See also individual message names descriptions 9 1 Mistake correcting 2 3 MULTI TX RX Transaction REPORT 8 4 N NAME setting 10 10 NOT REGISTERED message 9 2 Numbers entering 2 3 Numeric Keys 1 2 O OFFHOOK ALARM setting 10 4 OK Key 1 2 One touch speed dialling changing deleting 3 3 description 3 1 Keys 1 2 1 3 registering numbers for 3 2 using 4 ...

Page 105: ...NING END TONE setting 10 3 SELECT REDUCE DIR setting 10 8 Sender information description 2 4 printing list to check 2 7 registering 2 6 Sending cancelling 4 11 DOCUMENT MEMORY LIST 4 18 GROUP DIAL LIST 3 9 list of documents in memory 4 18 One touch List 3 9 speed dialling lists 3 9 USER S DATA LIST 2 7 PRINTING END TONE setting 10 3 Problems can not solve 9 7 faxing 9 2 receiving 9 4 receiving in ...

Page 106: ... Support customer 1 1 SW AFTER AUTO CLR setting 10 2 Symbols entering 2 2 System Monitor Key 1 2 SYSTEM SETTINGS 10 9 I Index T TEL LINE SETTINGS 10 4 TEL LINE TYPE settings 10 4 TEL NUMBER ENTRY setting 10 10 TEL NUMBER MARK setting 10 4 Telephone line See Telephone line problems 9 6 Telephone line type setting 2 8 Time entering 2 5 TIME OUT setting 10 6 Timer sending See Delayed sending Tone Key...

Page 107: ...I 6 Memo ...

Page 108: ...I 7 I Index Memo ...

Page 109: ...I 8 Memo ...

Page 110: ... Dixie Road Mississauga Ontario L5T 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1180 EG Amstelveen The Netherlands CANON FRANCE S A 17 quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France CANON COMMUNICATION IMAGE FRANCE S A Pour les utilisateurs de l imprimante laser uniquement 102 avenue de G n ral de Gaulle 92257 La Garenne Colombes Cedex France ...

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