Canon DR-6080 Instructions Manual Download

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Chapter 6

Troubleshooting

USB Connections

Cause

Scanner is not correctly connected.

Remedy

Connect the scanner correctly with a cable that supports USB 2.0.

Cause

The USB 2.0 interface card is not correctly installed to the
computer.

Remedy

Refer to the USB 2.0 interface card operation manual and install it
correctly. Also, check if the USB 2.0 interface card is being recognized
by Windows in the operating system you are using.

Cause

The scanner is OFF.

Remedy

Check the connections with the computer, and then turn ON the
scanner.

Cause

The USB 2.0 interface card dose not support the scanner.

Remedy

Use one of the recommended USB 2.0 interface cards. (See p.22.)

Summary of Contents for DR-6080

Page 1: ...ENGLISH CANON DOCUMENT SCANNER INSTRUCTIONS Please read this manual before operating this unit After you finish reading this manual store it in a safe place for future reference ...

Page 2: ...se harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to sto...

Page 3: ...y 90 days from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY ...

Page 4: ...your safety and contain extremely important information Failure to observe the instructions provided in a warning could result in death or serious injury to yourself or your coworkers Caution notices are also provided for your safety and contain important information Failure to observe the instructions provided in a caution notice could result in serious injury to yourself or your coworkers or dam...

Page 5: ... 15 1 4 Optional Products 16 Chapter 2 Preparation Before Use 2 1 Checking Your Operating Environment 18 2 2 Connecting to a Computer 19 SCSI Connections 19 SCSI Cards 19 Connecting the SCSI Cable 20 Setting the SCSI ID and Terminator 20 USB Connections 22 USB 2 0 Interface Cards 22 Connecting a USB Interface Cable 23 Connecting the Power Cord 23 2 3 Preparing for Paper Feed and Eject 24 Preparing...

Page 6: ...osing CapturePerfect 38 3 4 Uninstalling the Software 39 Chapter 4 Document Feeding and Scanning 4 1 Documents 42 Types of Documents 42 How to Place Documents 43 4 2 Document Feeding and Scanning 44 Scan Procedure 44 Standard Feeding 45 Panel Feeding 46 Automatic Feeding 48 Manual Feeding Bypass Mode 50 Count Only Mode 52 Using Patch Code Sheets 53 Patch Code Sheets 53 Types of Patch Code Patterns...

Page 7: ...Cleaning the Main Unit 80 Cleaning the Document Detection Sensor 81 Cleaning the Scanning Glasses and Rollers 81 Cleaning the Shading Plates 85 Cleaning the Guide Plate When Using the Imprinter 87 Cleaning the Ink Jet Nozzles When Using the Imprinter 87 Power Outlet 87 7 2 Replacing the Rollers 88 When to Replace Rollers 88 Resetting the Counter 89 Installing and Removing the Rollers 91 Installing...

Page 8: ...r Before you clean the scanner turn OFF the power and disconnect the power cord from the power outlet To clean the scanner exterior use a firmly wrung cloth moistened slightly with water or mild detergent Never use any type of volatile solution such as alcohol benzene or paint thinner If you hear a strange sound detect smoke or abnormal heat sense vibration or smell odd odors around the scanner tu...

Page 9: ...leads damage the power cord and cause a fire or electrical shock Keep the area around the power outlet clear of all obstacles so you can disconnect the power cord easily at all times Never spill water or type of volatile solution alcohol benzene paint thinner into the scanner Doing so might cause a fire or electrical shock When the scanner is not being used for a long time disconnect the power cor...

Page 10: ...to shade the scanner Places subject to dust and fumes Dust and cigarette fumes adversely affect the components inside the scanner Near running water a heat source water vapor or in an area such as a laboratory exposed to ammonia gas paint thinner or other volatile chemicals Places subject to vibration and strong shock Places subject to rapid changes in temperature or humidity Condensation occurrin...

Page 11: ...r cord Never bundle the power cord or wrap the cord around an object such as a table leg Do not tug the power cord When you remove the power cord grip it by the plug head Keep the area around the power outlet free of obstacles Carrying Take care when moving the scanner Two people should hold the scanner firmly on opposite sides when lifting it The scanner weighs 55 1 lb 25 kg Two people must carry...

Page 12: ...e scanner what s in the box and the names and functions of parts on the scanner 1 1 Features of the DR 6080 9080C 10 1 2 Packaging What Is in the Box 12 1 3 Part Names 13 Front View 13 Rear View 14 Connectors Bottom View 14 Operation Panel 15 1 4 Optional Products 16 ...

Page 13: ... DR 9080C Large capacity reliable paper feeding Up to 500 sheets of A4 LTR size documents can be placed at once A wide range of size and thickness of documents can be scanned Paper feeding is highly reliable Document skew is automatically aligned as it passes through the scanner The scanner accurately handles documents of various sizes and thicknesses Double feed detection See p 58 The scanner det...

Page 14: ...ons The wide range of options includes the imprinter for printing characters on the document being scanned the bar code module that reads bar codes on documents that are being scanned and the endorser for printing numbers on the documents after scanning ...

Page 15: ...ything Check every item you have removed from the box If any items are missing contact your sales representative 1 The power cord varies according to country of purchase 2 For U S A and Canada only DR 6080 9080C Power Cord 1 Warranty Card 2 USB Cable Instructions this manual Setup Disc ...

Page 16: ...xtend beyond the edge of the document tray See p 24 Power Switch See p 27 Document Guide Set the paper guide for the width of the document you are going to scan Document Eject Tray Extension Stopper Use this if documents look like they are going to fall off of the eject tray See p 25 Document Eject Tray Guide Set this guide to the width of the document being ejected See p 26 Imprinter Cover Open o...

Page 17: ...id overheating and causing a fire never block the air vents on the rear of the scanner Connectors Bottom View SCSI Connectors Connect a half pitch 50 pin pin type SCSI cable See p 19 USB Connector Connect a Hi Speed USB 2 0 compatible cable See p 22 DIP Switch This switch is for setting the SCSI ID and turning ON or OFF the terminator See p 20 CAUTION ...

Page 18: ...w File key Enabled when the application supports the Batch Separator function This key lights when it is pressed or when the batch separator has been set in the application When this function is in use scanned images will be saved to a separate file or folder from that of the preceding images 4 Bypass Mode key Press this key to set the scanner to the Bypass manual mode Use this function to scan do...

Page 19: ...02R red Endorser ED 600 The Endorser ED 600 unit is installed on top of the scanner and prints a eight digit number on the back of the document being scanned When using the endorser the scanning speed lowers to match the printing speed of the endorser Hard Counter The hard counter is a seven digit counter that is installed inside the upper scanner It keeps a tally of the pages that are fed through...

Page 20: ...g Environment 18 2 2 Connecting to a Computer 19 SCSI Connections 19 USB Connections 22 Connecting the Power Cord 23 2 3 Preparing for Paper Feed and Eject 24 Preparing the Document Tray Extension 24 Preparing the Document Eject Tray Extension 25 2 4 Turning ON OFF the Power 27 Turning ON the Power 27 Recognizing the Scanner 28 Turning OFF the Power 30 ...

Page 21: ...r is recommended One of the following operating systems For SCSI Microsoft Windows 98SE Microsoft Windows Me Microsoft Windows NT 4 0 Workstation SP6 Microsoft Windows 2000 Professional SP4 Microsoft Windows XP SP1 For USB Microsoft Windows 98SE Microsoft Windows Me Microsoft Windows 2000 Professional SP4 Microsoft Windows XP SP1 Either an ISIS compatible or a TWAIN compatible application that ope...

Page 22: ...ds SCSI cable The scanner s SCSI connector is a half pitch 50 pin pin type connector Check the shape of the connector on your computer s SCSI card or on the SCSI device connected to your computer and prepare a SCSI cable that is compatible with the connector that can be connected to the scanner SCSI Cards Be sure to use one of the recommended SCSI cards when connecting the scanner with a SCSI cabl...

Page 23: ...ctor on the rear of the scanner and connect the other end of the SCSI cable into the SCSI device in a daisy chain SCSI Cable SCSI Connectors Power Cord Connector USB Connector cannot be connected Setting the SCSI ID and Terminator Set the SCSI ID and the terminator on the DIP switches located between the SCSI connectors and the power cord connector Move the DIP switch towards you to turn it OFF an...

Page 24: ...aisy chain Set the terminator switch to ON In such a connection be sure to set the terminator on all other SCSI devices to OFF Terminator OFF Terminator ON When another SCSI device is connected as the last device of the daisy chain Set the terminator switch on the scanner to OFF In such a connection set the terminator on the SCSI device connected as the end device to ON Terminator ON or attach ter...

Page 25: ...tec Product USB 2 Connect 2000LP AUA 2000 USB 2 Connect 3100 AUA 3100LP USB 2 Connect 5100 AUA 5100 USB 2 Connect for Notebooks AUA 1420 Be sure to follow the installation procedure in your computer s operation manual when installing the USB 2 0 interface card to your computer Use the most recent USB 2 0 driver provided by Adaptec or Microsoft Windows NT operating systems do not support USB Use a ...

Page 26: ...plug when your hands are wet Never plug the scanner into a multiplug power strip Never bundle or tie the power cord around itself or another object Connect the plug securely to the power source Use only the power cord and plug provided with the scanner Before you connect the power cord be sure to turn OFF the power Be sure to connect to an AC 220 240V 50 60 Hz or AC 120V 60 Hz power supply accordi...

Page 27: ...ch the size of the document being scanned Preparing the Document Tray Extension Pull out the document tray extension to accommodate the size of the document to be scanned 1 Pull out the document tray extension from the document tray 2 Gently open the extension wire Use the extension wire if the document extends beyond the edge of the document tray Note ...

Page 28: ... the document you are scanning is long open the document eject tray extension and adjust the position of the stopper as needed 1 Open the document eject tray extension 2 Lift up the stopper 3 Adjust the position of the stopper to match the length of the document You can use the stopper without opening the document eject tray extension See p 26 2 3 Preparing for Paper Feed and Eject ...

Page 29: ...ng is short use the stopper without opening the document eject tray extension 1 Lift up the stopper 2 Adjust the position of the stopper to match the length of the document Adjust the position of the document eject guides if the document being ejected drifts to the left or right Note ...

Page 30: ...nel If you hear a strange sound detect smoke or abnormal heat sense vibration or smell odd odors around the scanner turn OFF the power immediately and disconnect the power cord from the power outlet Contact your service representative immediately Failure to do so might cause a fire 2 Turn ON the computer When you connect the scanner to the computer you need to make Windows recognize the scanner wh...

Page 31: ...alog box appears 1 Select Specify the location of the driver Advanced and then click the Next button 2 Insert the setup disc into the computer s CD ROM drive 3 Select Search for the best driver for your device Recommended and then select Specify a location Enter D INF assuming that D is assigned to your CD ROM drive and then click the Next button 4 Click the Next button 5 Click the Finish button I...

Page 32: ...e driver has not passed Windows logo testing simply continue operation 5 Click the Finish button in the Completing the Found New Hardware Wizard screen The DR 6080 will be registered as CANON DR 6080 SCSI or CANON DR 6080 USB in the Imaging Device directory The DR 9080C will be registered as CANON DR 9080C SCSI or CANON DR 9080C USB in the Imaging Device directory The displayed device name of the ...

Page 33: ...er 1 Turn OFF the computer 2 To turn OFF the scanner press the power switch Wait at least 10 seconds before turning ON the scanner again For your safety disconnect the power plug from the power outlet if you are not using the scanner for a long time CAUTION ...

Page 34: ...turePerfect so that you can use this scanner 3 1 About the Software 32 3 2 Installing the Software 33 Installing the ISIS TWAIN Driver 33 Installing CapturePerfect 34 3 3 How to Use the Software 36 How to Use the ISIS TWAIN Driver 36 How to Use CapturePerfect 37 3 4 Uninstalling the Software 39 ...

Page 35: ...the software ISIS TWAIN driver CapturePerfect This is a TWAIN compatible application for scanning images Install it if necessary The ISIS TWAIN driver provided with the scanner does not necessarily operate all ISIS compatible applications or all TWAIN compatible applications Contact your sales representative for further information Some functions mentioned in this manual may not be operated in som...

Page 36: ...ystem pix dll The names of the Windows and Windows System folders are different depending on which Windows operating system you are using The names of the above folders are representative and should be replaced by the name of the folder used in your operating system 1 Turn ON your computer and start Windows Be sure to log on as an administrator if your system is Windows NT 4 0 Workstation Windows ...

Page 37: ...e scanner to the computer 1 Turn ON your computer and start Windows Be sure to log on as an administrator if your system is Windows NT 4 0 Workstation Windows 2000 Professional or Windows XP 2Insert the setup disc into the CD ROM drive This manual assumes that D is assigned to your CD ROM drive 3Click the Start button and then select Run The screen depends on which Windows operating system you are...

Page 38: ...35 3 4 Enter D CapturePerfect setup exe in the Open field and then click OK The installation starts 5 Follow the instructions on the screen to complete the installation 3 2 Installing the Software ...

Page 39: ... scanner Read the ISIS TWAIN Driver HELP for information on using the ISIS TWAIN driver How to Use the ISIS TWAIN Driver The explanation on how to use the ISIS TWAIN driver is in the ISIS TWAIN driver help file To view the help file click the Start button then click Programs Canon DR 6080 9080C Canon DR 6080 9080C Help ...

Page 40: ... CapturePerfect 1 Click the Start button and then click Programs CapturePerfect 2 0 Click All Programs CapturePerfect 2 0 if your OS is Windows XP 2 Start CapturePerfect The basic operation of CapturePerfect is noted in the CapturePerfect help file Refer by selecting Help from the Help menu on the menu bar in CapturePerfect to view the explanation Note 3 3 How to Use the Software ...

Page 41: ...38 Chapter 3 Software Closing CapturePerfect 1 Select Exit from the File menu ...

Page 42: ...Professional or Windows XP The dialogs and button names in Windows XP are different from those used in the explanations in this manual Refer to the Windows XP Help and Support Center to uninstall the software 1Click the Start button and then click Settings Control Panel 2Double click on the Add Remove Programs icon The Add Remove Programs Properties dialog box appears Important 3 4 Uninstalling th...

Page 43: ... the Add Remove button 4The Confirm File Deletion dialog box appears If you selected Canon DR 6080 9080C Driver the above dialog box appears If you selected CapturePerfect 2 0 the above dialog box appears 5Click the Yes button and the uninstaller starts Follow the instructions on the screen to finish uninstalling the software ...

Page 44: ...utions regarding documents that can be handled on this scanner and scanning operations 4 1 Documents 42 Types of Documents 42 How to Place Documents 43 4 2 Document Feeding and Scanning 44 Scan Procedure 44 Count Only Mode 52 Using Patch Code Sheets 53 Scanning ...

Page 45: ...ng documents Before scanning documents that contain pasted artwork make sure that the ink or paste on the pages is thoroughly dry If the documents are scanned with the ink or paste still wet the scanner may cause problems If you scan a document written in pencil the letters may not scan properly or the pencil may rub off onto the rollers and stain subsequent documents Before you scan this kind of ...

Page 46: ... load limitation mark when placing documents in the document tray It may cause paper jams Small Size Limitation Mark When placing documents that are smaller than LTR A4 size Large Size Limitation Mark When placing documents that are larger than LTR A4 size It is possible to place approximately 500 documents of regular LTR A4 size 80g m2 or 20 lb bond or approximately 200 documents of larger than L...

Page 47: ...n on the ISIS TWAIN driver s settings screen Standard Feeding See p 45 This feeding mode is selected from the application to start or stop scanning Instruct the scanner to start scanning from the computer after the document is placed in the scanner Panel Feeding See p 46 This feeding mode is useful when you want to continuously scan batches of documents that are different sizes Place the document ...

Page 48: ... TWAIN driver s settings screen 2 Align a batch of documents to be scanned until the edges are even 3 Place the document face up in the document tray aligning the document s top edge against the back of the document tray 4 Adjust the document guides to the width of the document 5 Instruct scanning to start from the application 4 2 Document Feeding and Scanning ...

Page 49: ...ontinuing to scan Panel Feeding To use the panel feeding mode instruct the scanner to start from the application and it will go into standby mode Start scanning by pressing the Start Stop key on the scanner 1 Select Panel Feeding in Feeding Option on the ISIS TWAIN driver s settings screen 2 Align a batch of documents to be scanned until the edges are even 3 Place the document face up in the docum...

Page 50: ...tray rises and scanning begins When scanning ends the document tray is lowered If paper feed stops during scanning due to a system error or paper jam make sure that the last page of the document was recorded properly before continuing to scan 8 If there are more documents to scan place the document and press the Start key To end scanning press the Stop key Note 4 2 Document Feeding and Scanning ...

Page 51: ...iver s settings screen 2 Place the first page of the document face up in the document tray aligning the document s top edge against the back of the document tray Adjust the document guides to the width of the document 3 Instruct scanning to start from the application Automatic scanning does not start when the document is placed before you instruct scanning to start from the application Either pres...

Page 52: ...ocument tray shown below detects the document After instructing the scanner to start if something is placed over the sensor it will mistakenly recognize it as a document and start scanning Do not place anything other than documents over the sensor Sensor Dust on the sensor will cause false recognition Clean the sensor periodically See Cleaning the Document Detection Sensor on p 81 7 If there are m...

Page 53: ...together 1 Place the first page of the document face up in the document tray aligning the document s top edge against the back of the document tray Adjust the document guides to the width of the document 2 Select Manual Feeding in Feeding Option on the ISIS TWAIN driver s settings screen Alternatively press the Bypass Mode key on the operation panel Bypass Mode key ...

Page 54: ...ay aligning the document s top edge against the back of the document tray The document is scanned 5 Continue to place the document one page at a time 6 To end scanning press the Stop key The document tray will stay up as long as the Bypass Mode key is lit After scanning is complete press the Bypass Mode key on the operation panel to lower the document tray CAUTION Note 4 2 Document Feeding and Sca...

Page 55: ...d they are not scanned 1 Press the Count Only key on the operation panel of the scanner Count Only key The Count Only key lights to indicate the Count Only mode 2 Place the document in the document tray aligning the document s top edge against the back of the document tray Press the Start key The document is fed and the number of documents appears on the counter display ...

Page 56: ...t files can be separated without stopping the scanning operation The scanner can recognize the pattern on these sheets which allows files to be separated Refer to ISIS TWAIN Driver HELP when using patch code sheets Patch code sheets are enabled only when the application being used for scanning supports file separation Patch Code Sheets Patch code sheets are PDF portable document format data of whi...

Page 57: ...s depending on the pattern PATCH T FILE A When this sheet is recognized the document following the sheet is saved to a separate file PATCH II FILE B When this sheet is recognized the file is separated after this sheet and this sheet is saved as an image even if the patch code recognition setting is set not to save this sheet as an image ...

Page 58: ...patch code detection is enabled Units inches units in parenthesis are millimeters When copying the patch code sheets use the same size paper and the same density as the original patch code sheet If the copied sheet is not dense enough or if it is too dense the scanner may not be able to recognize it correctly Be careful not to let the patch code sheet get dirty particularly for the range in which ...

Page 59: ...e patch code sheet on top of the documents that are to be saved to a separate file and then scan the documents Place the patch code sheet on top of the documents that are to be saved to a separate file 3 Set the scanning conditions and then start scanning ...

Page 60: ...This chapter describes the scanner s other functions 5 1 Document Detection Function 58 Double Feed Detection Function 58 Skew Detection Function 58 Staple Detection 59 5 2 Setting in the User Mode 60 How to Set the User Mode 61 ...

Page 61: ...ltrasonic The scanner detects the gap between the two pages that have been fed together and considers it to be a double feed The ultrasonic double feed detection works when a document overlaps by more than 2 50 mm You can combine the detection methods noted above The error code which is displayed when a double feed is detected varies depending on the combination of detection methods For more infor...

Page 62: ...The staple detector detects documents stapled in one of their four corners because the document is lifted up It cannot accurately detect stapled documents in two corners or A5 148 x 210 mm or smaller because the document does not lift up high enough to be detected You can set the detection accuracy for staple detection in the user mode settings For information on the user mode see Setting in the U...

Page 63: ... U04 1 Detect double feed in the Count Only mode Staple detection settings in the Count Only mode U05 0 Do not detect staples in the Count Only mode default U05 1 Detect staples in the Count Only mode Staple detection accuracy settings U06 0 Low level accuracy staple detection U06 1 Medium level accuracy staple detection default U06 2 High level accuracy staple detection Imprinter control settings...

Page 64: ...n the document tray it will rub against both sides of the feeding path and may damage the document Be sure to align the document straight when placing it in the document tray How to Set the User Mode Use the following procedure to set user modes 1 Press both the New File key and the Count Only key at the same time The New File key and the Count Only key flash and the counter display shows the user...

Page 65: ...r 5 Other Functions 3Press the Count Only key to select the mode last digits only 4Press the Stop key when the settings are complete The mode you selected is set and the counter returns to the page count display ...

Page 66: ... to correct it 6 1 When the Scanner Is Not Recognized 64 SCSI Connections 64 USB Connections 66 6 2 Clearing Paper jams 67 Paper Jam in the Paper Feed Unit 67 Paper Jam in the Paper Exit Section 70 6 3 Paper Feed Trouble 72 6 4 When the Scanned Image Is Not Normal 74 6 5 When an Error Code Is Displayed 75 ...

Page 67: ...n x or on it If you can see one of these then refer to the SCSI card s operator s manual to reset the SCSI card Windows NT 4 0 Workstation Click Start Settings Control Panel and then open the SCSI adapter and check if the SCSI card is being recognized correctly If it is not correctly recognized then refer to the SCSI card s operator s manual to reset the SCSI card Windows 2000 Professional Click S...

Page 68: ... SCSI device has a built in terminator function Cause The scanner was turned ON after the computer Remedy Turn OFF the computer and scanner Then turn ON the scanner and turn ON the computer Cause The scanner is OFF Remedy Turn OFF the computer Then turn ON the scanner and turn ON the computer Cause The scanner s power cord is disconnected from the scanner or the AC power outlet Remedy Turn OFF the...

Page 69: ...puter Remedy Refer to the USB 2 0 interface card operation manual and install it correctly Also check if the USB 2 0 interface card is being recognized by Windows in the operating system you are using Cause The scanner is OFF Remedy Check the connections with the computer and then turn ON the scanner Cause The USB 2 0 interface card dose not support the scanner Remedy Use one of the recommended US...

Page 70: ...aper edges may cut your fingers or the document may be damaged Remove all jammed sheets of paper Paper scraps left inside the scanner may be drawn into the scanner again causing another paper jam or malfunction When opening or closing the upper scanner take care not to get your fingers caught Paper Jam in the Paper Feed Unit 1 Remove the documents from the document tray and the eject tray 2 Close ...

Page 71: ...pter 6 Troubleshooting 3 Open the upper scanner Press the open close button and lift up the upper scanner gently until it stops and locks in the open position 4 Remove the jammed paper from inside the scanner ...

Page 72: ...not force the upper scanner down Doing so might damage the scanner 6 Press the upper scanner down firmly on both sides to close it If you press the upper scanner down only on one side the opposite side will not be fully closed Make sure that you hear it click into place ...

Page 73: ...ubleshooting Paper Jam in the Paper Exit Section 1 Remove the jammed paper from the document tray or the document eject tray 2 Close the document eject tray extension if it is open 3 Lift up the upper scanner slightly ...

Page 74: ... exit section 5 Press the upper scanner down firmly on both sides to close it If you press the upper scanner down only on one side the opposite side will not be fully closed Make sure that you hear it click into place 6 2 Clearing Paper Jams ...

Page 75: ...ise and makes a clacking sound instead Cause and remedy The weight of the placed document sometimes increases due to the environment e g very humid locations in which the document is stored If this happens the weight of the paper will exceed the maximum allowed stacked weight even if the number of stacked sheets is below the maximum This sometimes prevents the document tray from rising Reduce the ...

Page 76: ...cument becomes dirty with the optional imprinter installed Cause and remedy This is because ink is sticking to the holes on the guide plate inside of the imprinter Clean these holes with a cotton wool swab 6 3 Paper Feed Trouble ...

Page 77: ...ble cause is that brightness is set too high If the scanned image appears darkish a probable cause is that the brightness is set too low Also check the settings on the driver and the application The driver or application does not run correctly If the document cannot be scanned correctly even if the scan conditions are adjusted a probable cause is that the driver or the application is not functioni...

Page 78: ... C01 Cause The upper scanner is open Remedy Close the upper scanner Error code C02 Cause The imprinter cover is open with the optional imprinter installed Remedy Close the imprinter cover Error code C03 Cause The upper scanner and imprinter cover are open with the optional imprinter installed Remedy Close the upper scanner and imprinter cover Error code C04 Cause The endorser ED600 cover is open w...

Page 79: ...onic Remedy Check the document against the scanned image and scan the document again Error code d06 Cause Double feed detected by the document length and the ultrasonic Remedy Check the document against the scanned image and scan the document again Error codes Exx Service call error Cause Scanner internal error Remedy The scanner must be repaired by a service engineer Turn OFF the power contact yo...

Page 80: ...r scanner and remove the document Check to see if the document was scanned correctly and scan the document again Error code P03 Cause Detected a document that is shorter than the document that is set Remedy Open the upper scanner and remove the document Check to see if the document was scanned correctly and scan the document again Error code P30 Cause Endorser ED600 paper jam Remedy Clear the pape...

Page 81: ...umber of sheets in the verify scan Remedy Two or more sheets may have been fed when the document is scanned Press the Stop key to reset the counter to 0 Check the number of scanned images with the number of document sheets to see if all document sheets have been correctly scanned and scan the document again ...

Page 82: ...t Detection Sensor 81 Cleaning the Scanning Glasses and Rollers 81 Cleaning the Shading Plates 85 Cleaning the Guide Plate When Using the Imprinter 87 Cleaning the Ink Jet Nozzles When Using the Imprinter 87 Power Outlet 87 7 2 Replacing the Rollers 88 When to Replace the Rollers 88 Resetting the Counter 89 Installing and Removing the Rollers 91 ...

Page 83: ...e scanner with any kind of organic solvent such as alcohol benzene or paint thinner It might cause a fire and electrical shock or cause the exterior of the scanner to disfigure of discolor Never spray mild detergent or water directly on the scanning glasses The spray could penetrate below the glass and contaminate the internal light source and lenses Cleaning the Main Unit Wipe the scanner with a ...

Page 84: ...es appearing on scanned images or dirt appearing on scanned documents is dirt on the scanning glasses or rollers Clean the scanning glasses and rollers regularly 1 Press the power switch to turn OFF the scanner and unplug the power cord from the power outlet 2 Close the document eject tray extension if it is open 3 Open the upper scanner Press the open close button and lift up the upper scanner ge...

Page 85: ...nning glasses Be sure to clean both scanning glasses the one below and one above Never spray mild detergent or water directly on the scanning glasses The spray could penetrate below the glass and contaminate the internal light source and lenses Scanning Glasses CAUTION ...

Page 86: ... indicated in the figure below Feeding Rollers Pickup Rollers Retard Rollers Feed Rollers Platen Rollers 6 Remove the pickup roller retard roller and feed roller See Installing and Removing the Rollers on p 91 7 Use cloth from which all the water has been wrung out to wipe off the rollers 7 1 Daily Cleaning ...

Page 87: ...des to close it If you press the upper scanner down only on one side the opposite side will not be fully closed Make sure that you hear it click into place If paper jams or double feed feeding of two or more document pages occurs frequently in spite of your having cleaned the rollers a probable cause is roller friction If this happens replace the rollers Contact your service representative Importa...

Page 88: ...anner is ON when you are cleaning the shading plates so be very careful 1 Open the upper scanner Press the open close button and lift up the upper scanner gently until it stops and locks in the open position 2 Press the Start key The shading plates come out from above the platen rollers Shading Plates 3 Wipe the shading plates with a firmly wrung cloth moistened with water or mild detergent 7 1 Da...

Page 89: ...er scanner down firmly on both sides to close it If you press the upper scanner down only on one side the opposite side will not be fully closed Make sure that you hear it click into place If there is no change in the appearance of the image after you have cleaned the shading plates contact your service representative Important ...

Page 90: ... Jet Nozzles When Using the Imprinter Ink that collects around the ink jet nozzle may stain your documents or cause the text to appear scratchy Remove the ink jets and clean them periodically with cotton swabs Contact Do not touch the contact while you are cleaning the ink jet nozzles Doing so may cause incorrect printing Power Outlet If you leave the power plug connected to the power outlet for a...

Page 91: ...ter In this case buy the exchange roller kit and replace the feed rollers pickup rollers feed rollers and retard rollers Be sure to reset the counter after changing the counter Windows NT do not support a function to display a message for roller replacement To confirm the total scan check Total Scanning Count in the About dialog box of the ISIS TWAIN driver and replace the feed rollers if the coun...

Page 92: ...ed rollers 1Click the Start button and then click Settings Control Panel 2 Double click on the Scanners and Cameras icon Windows NT do not display the Scanners and Cameras icon The displayed dialog box differs depending on which Windows operating system you are using Note 7 2 Replacing the Rollers ...

Page 93: ...90 Chapter 7 Daily Cleaning 3 Select the scanner that you are using and click on the Properties button 4 Click the Counter tab 5 Click the Reset button and confirm whether the counter is reset to 0 ...

Page 94: ... OFF the power to the scanner and unplug the power cord from the power outlet when you remove or install the rollers Leaving the power turned ON may result in an electrical shock When removing or replacing the rollers be careful to not use too much force Forcing the rollers into position may damage them Pickup Rollers Retard Rollers Feed Rollers CAUTION 7 2 Replacing the Rollers ...

Page 95: ...stalling and Removing Pickup Rollers 1 Open the upper scanner 2 Open the roller cover 3Open the roller holder and remove the pickup rollers 4Position the square axle of the pickup roller on the left and insert the new pickup rollers ...

Page 96: ...e the roller cover until you hear it click 7Carefully close the upper scanner If the roller holder and roller cover are not firmly closed it will cause a feed error Always be sure to check that the roller holder and roller cover are closed Important 7 2 Replacing the Rollers ...

Page 97: ...aning Installing and Removing Feed Rollers 1Open the upper scanner 2Open the roller cover 3 Pull the lever that locks the feed rollers in place towards you 4 Slide the feed rollers to the right and then pull them towards you ...

Page 98: ...95 7 5Remove the feed rollers 6Place the new feed rollers on the pin 7Set the feed rollers in place q and align the notch in the roller s axle with the shaft on the scanner w 7 2 Replacing the Rollers ...

Page 99: ... the lever 9Firmly close the roller cover until you hear it click 10Carefully close the upper scanner If the roller cover is not firmly closed it will cause a feed error Always be sure to check that the roller cover is closed Important ...

Page 100: ...97 7 Installing and Removing Retard Rollers 1Open the upper scanner 2Remove the roller cover 3Lift the roller clamp lever q and slide it to the left w 7 2 Replacing the Rollers ...

Page 101: ...etard rollers to the left and remove them 5Set the new retard rollers in place and align the notch in the roller s axle with the shaft on the scanner 6Slide the roller clamp lever to the right and push it into the hole in the retard rollers ...

Page 102: ...the roller cover is not loose If the roller cover is loose the document tray will catch on it causing the scanner to not operate correctly Never clean the scanner with any kind of organic solvent such as alcohol benzene or paint thinner Doing so might cause a fire and electrical shock or cause the exterior of the scanner to disfigure or discolor CAUTION 7 2 Replacing the Rollers ...

Page 103: ...nhanced error diffusion 256 level grayscale 24 bit color 24 bit smoothing color Scanning resolution 600 x 600dpi 400 x 400dpi 300 x 300dpi 240 x 240dpi 200 x 200dpi 150 x 150dpi 100 x 100dpi Scanning speed max DR 9080C DR 6080 LTR A4 LTR A4 Black and White Simplex 300 x 300 dpi 93 ppm 90 ppm 64 ppm 63 ppm Duplex 300 x 300 dpi 186 ipm 180 ipm 128 ipm 126 ipm 256 level grayscale Simplex 200 x 200 dp...

Page 104: ...sing If the scanning conditions are set to duplex scanning color scanning or high density 600 dpi scanning then large documents such as 11 x 17 size paper and A3 size paper cannot be scanned Change the scan conditions to scan these sizes Specifications are subject to change without notice Options Imprinter Prints a variety of text messages on the front of the scanned document Endorser Endorses a v...

Page 105: ...5 mm 9 9 252 mm 6 2 158 mm Side view Top view Consumables Exchange Roller Kit This kit is for replacing the feed rollers If a roller replacement message appears contact your service representative to buy an Exchange Roller Kit See Replacing the Rollers on p 88 Exterior Dimensions Units inches units in parenthesis are millimeters ...

Page 106: ...tenance 5 DIP switch 14 Document detection function 58 Document detection sensor 49 Document eject tray extension 13 25 Document eject tray guide 13 Document guide 13 Document tray 13 Document tray extension 13 24 Double feed detection function 58 E Error code 75 Extension wire 13 24 Exterior dimensions 102 F Features of DR 6080 9080C 10 Feed rollers 88 Installing and removing the rollers 91 Repla...

Page 107: ... 28 Retard roller 97 S SCSI connections Connecting to a computer 19 Operating environment 18 SCSI connector 14 Setup disc 12 Skew detection function 58 Software 32 How to use the software 36 Install 33 Uninstall 39 Specifications 100 Standard feeding 45 Staple detection 59 Start key 15 Stop key 15 Stopper 13 25 T Troubleshooting 63 Turning OFF the power 30 Turning ON the power 27 U Unpacking the s...

Page 108: ...5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS...

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Canon DR-6080, Instructions Manual

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