6.2 Questions and Answers
Question: Why does my scanned image
always come out too dark?
Answer:
1. Please adjust the screen settings to
SRGB.
2. Please adjust the brightness
settings on the screen from
application software.
Question: Why are there strange lines on the
scanned document?
Answer:
Please check the following:
1.
Are there scratches on the original
or is the original clean
？
2.
Remove any stains or dust from the
original before scanning.
3.
Clean the rollers and glass with the
included cleaning cloth. (Refer to the
section “Clean the scanner”)
Question:
When I choose 600 dpi as optical
resolution, why are the "auto
crop" and "deskew" functions
disabled?
Answer:
Since performing auto crop and
deskew consumes great deal of system
memory, it is recommended to select
an optical resolution below 600 dpi to
prevent errors.
Question: Should the scanner feel warm to
the touch?
Answer:
It is normal for the scanner to emit a
small amount of heat after prolonged
use. However, if there are strange
odors coming from the scanner or the
scanner feels a little bit hot to the
touch, turn the scanner off
immediately.
