Canon Colorado 1650, Operation Manual

Page: 352 / 384

Media touches
Introduction
Prevent media touches from happening. When the media touches the printhead or printhead
carriage, the print gets pollutes or smudged. Follow the procedure below. You can stop at any
time in the procedure when the problem is solved.
Media touches
Procedure
1. Check if the media type you loaded is also the media type you selected on the operator panel.
Make sure the two are correct.
2.
Check if the [Media thickness ] setting in the RIP is correct. The media thickness determines the
carriage height. This value represents the total thickness of the media, e.g. for self-adhesive vinyl,
PVC including the liner. For more information, see
Change the media settings on page 65
.
3.
Make sure the media is not damaged or curled.
4.
Make sure the media and the printer are not stored in a humid place. Check that the humidity is
not too high.
5.
Make sure the correct winding option is selected in the RIP. You can print and wind with a tension
bar or a locked tension bar.
Print and wind with a tension bar on page 127
,
Print and wind with a
locked tension bar on page 132
.
6. Set the [Carriage elevation] setting in the RIP to [Highest].
7. Check if it is a media handling issue. For more information see,
Solve specific media transport
problems on page 354
.
8. Try a different media type.
After you finish
When the problem is not solved, contact your application specialist or local Service
representative.
Media touches
352 Chapter 9 - Troubleshooting and support