Canon Color iR C3480, Service Manual

Page: 521 / 774

Chapter 15
15-30
15.3.3.1.7 LCD is laterally divided into two sections and identical screen image is displayed in each section: Control panel is faulty
0018-5864
Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080 / iR C3080i / iR
C2550
[ Inspected by Canon Inc. ]
Description
Since the LCD was laterally divided into two sections, and thus the identical screen image was displayed in each section, the control panel assembly was
replaced with a new one for solution.
F-15-43
(The picture above is the LCD display of a Japanese model.)
Field Remedy
1. Turn the main power switch OFF/ON.
2. If the symptom still occurs, re-fit the connectors at J1015A and J1015B on the main controller PCB.
3. Re-fit the connectors at J2117A, J2117B, and J1112 on the control panel CPU PCB.
4. If the symptom still occurs, replace the control panel CPU PCB with a new one.
5. If the symptom still occurs, replace the LCD panel with a new one.
Note: The control panel assembly can be replaced as the convenient way alternative to Step 4 and 5 above.
FM2-5611 Control Panel Assembly (CUSA/CCI/CSPL/CAUS)
FM2-5612 Control Panel Assembly (CENV)
FG3-3965 Control Panel CPU PCB Assembly
FL2-3730 LCD Control Panel Unit
15.3.3.2 Malfunction/Faulty Detection
15.3.3.2.1 Upon power-on, LCD freezes up after progress bar runs up on about two-thirds the way: System software is installed without
formatting hard disk (HDD) after replacing HDD
0015-8322
Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550
[ Case in the field ]
Description
Since the message "Switch OFF the Power then ON" was displayed when installing system software after replacement of the HDD, the main power switch
was turned OFF and then ON; however, the LCD froze up when the progress bar ran up to about two-thirds the way.
Cause
After replacement of the HDD, system software was installed without formatting the HDD.
Field Remedy
When installing system software after replacement of the HDD, be sure to format the HDD using SST before installation.
15.3.3.2.2 2-Cassette Pedestal-Y3 cannot be recognized: Connector of Main Cont. PS PCB has poor contact
0016-5700
Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550
[ Inspected by Canon Inc. ]
Description
Since the 2-Cassette Pedestal-Y3 was not recognized, J213 connector of the Main Cont. PS. PCB (FG3-3843) was disconnected and then connected again
for solution. In this inspection case, neither of the cassettes was not displayed on the LCD of this machine.
Field Remedy
1. Re-fit J213 connector on the Main Cont. PS PCB.
2. If the symptom still occurs, re-fit J229 connector of the DC controller PCB.
15.3.3.2.3 At FAX transmission, this machine hangs up/ message "Done" does not disappear
0017-6786
Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550
[ Case in the field ]
Description