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Troubleshooting
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support* options
including:
• For e-mail technical support, the latest driver downloads and answers to
frequently asked questions (
www.ccsi.canon.com
)
• 24-hour, 7-day-a-week,automated support for troubleshooting issues on most
current products (
1-800-423-2366
)
• 24-hour, Fax-On-Demand System for product specifications and technical
information (
1-800-526-4345
)
• Free technical support Monday-Saturday (excluding holidays) for products still
under warranty**
(
1-757-413-2848
)
• Technical support 7 days a week (excluding holidays) for products no longer
under warranty, for $24.99 per call (
1-800-423-2366
), or for $2.50 per minute, to
a maximum of $25.00 per call (
1-900-246-1200
)
• For information about extending your Canon service and support up to an
additional two years, call
1-800-385-2155
, or visit our Web Site at
www.ccsi.canon.com
(within 90 days from the date you purchase your Canon
peripheral).
Within Canada, call for technical support 24 hours a day, 7 days a week
(
1-800-OK-CANON
)
* Support program specifics subject to change without notice.
** Refer to individual product information for warranty details.
Note
