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Canon CanoScan FB 320P, Product Manual

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Canon CanoScan FB 320P Product Manual Download Page 58

58

Appendices

Troubleshooting ............................................................................ 59

Precautions with Printers .............................................................. 69

Care and Maintenance ................................................................. 72

Major Specifications ...................................................................... 74

Summary of Contents for CanoScan FB 320P

Page 1: ...CanoScan FB320P FB620P Colour Scanner Product Guide ...

Page 2: ...c Manual Printed Manual The manuals that accompany each of the bundled software programs Want to know how to achieve better scanning results read Want to know more about how to handle the scanner and the software CD ROM read When you have read this guide finished setting up the scanner and Once you ve read this and mastered the major elements of ScanCraft CS P read Explains how to use the CanoCraf...

Page 3: ...n the Getting Started guide Each topic is intended to be read as a discrete unit You need only read the topics that apply The guide is divided into four sections Chapter 1 Placement and Connections How to situate the scanner and connect it to your computer and printer Chapter 2 The Software CD ROM How to use the software CD ROM and an introduction to the software and elec tronic manuals Chapter 3 ...

Page 4: ...ause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment dose cause harmful interference to radio or television reception which can be determg ed by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or rel...

Page 5: ...nlocking the Scanning Unit 18 Locking the Scanning Unit 18 Scanner Placement 20 Locations to Avoid 20 Connecting to a Computer 22 Connecting the Scanner to a Computer 22 Connecting a Printer to the Scanner 24 Connecting the Power Cord Turning on the Power 26 Chapter 2 The Software CD ROM 27 How to Use the Software CD ROM 28 Running the CD ROM Menu Program 28 If the CD ROM Menu Fails to Appear 29 A...

Page 6: ...tronic Manuals 38 How to Operate Electronic Manuals 39 Displaying the CD ROM Contents 46 Troubleshooting 48 Chapter 3 How to Use the Scanner 49 Positioning Documents 50 About CanoCraft CS P 52 CanoCraft CS P as a Stand Alone Application 52 CanoCraft CS P as a TWAIN Driver 54 Appendices 58 Troubleshooting 59 Problems with Software Installation 59 Problems Starting Software Programs 60 Problems with...

Page 7: ...is guide are subject to change without notice 3 Notwithstanding the considerable care taken in preparing this guide please note that Canon Inc does not accept liability for any results arising from the operation of the equipment or software mentioned herein 4 Please note that scanning copyrighted materials including documents and images without permis sion from the copyright holder is prohibited b...

Page 8: ...ograms 4 4 pounds this scanner is so light that it can easily be placed or moved to suit your convenience Simple Connection to a Parallel Port Easily connected to your computer s parallel printer port with a single cable supplied Your existing printer connects to the scanner s second parallel port creating a daisy chain configuration See Precautions with Printers p 69 of this guide Standby Power a...

Page 9: ...cy bills negotiable securities and other documents prohibited by law Reproduction of such items may be subject to criminal action It is illegal to reproduce legal certificates licenses travel tickets and certain public and private documents prohibited from reproduction by law Reproduction of such items may be subject to criminal action Please noted that intellectual property protected by copyright...

Page 10: ...level and lead to equip ment damage or degraded performance Use curtains if locations subject to direct sunlight are unavoidable The parallel cable provided with the scanner is 1 2 meters 3 9 feet long Place the scanner within reach of the computer using this cable Use this cable only Do not substitute other cables Do not place the equipment in areas subject to rapid changes in tempera ture or hum...

Page 11: ...anner in laboratories or other environments in which chemical reactions are conducted Avoid locations subject to salty or greasy air or other corrosive gases and fumes These locations may dam age the equipment Leave space around the equipment as shown below 20 cm 8 inches 10 cm 4 inches 10 cm 4 inches Position the scanner so that its feet are securely in contact with the supporting surface If the ...

Page 12: ...ulating power supply or a noise reduction device Check to ensure that the electrical outlet supplying the equipment has sufficient capacity If the AC adapter is used with an extension ensure that the total power cord length is no greater than 5 meters 16 feet Longer cords will drop the voltage and may degrade scanner performance Do not handle the AC adapter with wet hands to prevent the risk of el...

Page 13: ...free of obstacles so that the AC adapter can be readily removed Do not plug the AC adapter into the electrical outlet before plugging the power cord plug into the scanner Plugging it into the electrical outlet first may damage the equipment Disconnect the AC adapter by gripping the body not the cord Do not attempt to disassemble alter or repair any part of the equipment that is not expressly presc...

Page 14: ...ct the AC adapter as a safety precaution if the equipment will not be used over an extended period such as long holidays Disconnect the AC adapter immediately and contact your Canon vender if any of the following should arise the AC adapter or cord incur damage liquids or metallic objects are introduced to the equipment s interior the equipment is subjected to rain or water the main unit is droppe...

Page 15: ...nning unit Alignment Mark Align document edges here Document Cover Holds documents in place Scanning Unit Core component of the scanner comprising the light source and sensing units Usually found at the front of the scanner Document Glass Place documents here ...

Page 16: ...canner in the locked state may damage the equipment Lock the scanning unit before transporting it in a vehicle p 18 Printer Port Connector for printer cable when printer is added to configuration PC Port Port accepting the supplied parallel cable connecting the computer to the scanner Power Terminal AC adapter cord attaches here AC Adapter Power Cord ...

Page 17: ...17 Chapter 1 Placement and Connections The Scanning Unit Lock 18 Scanner Placement 20 Connecting to a Computer 22 Connecting the Power Cord Turning on the Power 26 ...

Page 18: ...unlock the scanner before plugging in the AC adapter Operating the scanner in the locked position may damage the equipment Locking the Scanning Unit Always engage the lock before transporting the scanner 1 Turn off all connected devices including the scanner computer printer or other device Follow the recommended procedures to shut down and turn off the com puter printer or other device in that or...

Page 19: ...he scanning unit has correctly returned to the front of the scanner then unplug the AC adapter from the electrical outlet Lastly unplug the power cord plug from the scanner 3 Lock the scanning unit by pushing the lock switch toward the lock mark Carrying or transporting the scanner without locking the scanning unit may damage it Be particularly careful to lock the scanning unit when transporting t...

Page 20: ...n be placed in a variety of configurations to suit your work ing environment However you should avoid the following situations to prevent damage to the equipment and avoid impairing scanning results Uneven or stepped surfaces High temperature environments ...

Page 21: ...s subject to shocks Locations near TVs or devices smoke noxious fumes water generating strong magnetic fields vapor or dust Environments in which the air is salty or greasy Location subject to strong direct sunlight ...

Page 22: ... Ensure that the computer s power is off before attempting these proce dures In addition ensure that the scanner s AC adapter is unplugged Connecting the Scanner to a Computer The connectors at either end of the parallel cable are different Check to ensure you insert the correct one Parallel Cable Supplied Scanner s PC Port ...

Page 23: ... 1 5 inches and labeled Parallel or Printer It is generally found on the back panel of the computer If a printer is already connected to the computer detach the printer cable from the parallel port Parallel Cable Scanner s PC Port Parallel Cable Computer s Parallel Port ...

Page 24: ...er to the configuration connect the printer to the printer port on the scanner Use the cable supplied with the printer Printer Port on the Scanner Printer Cable PC Port on the Scanner A parallel cable should already be connecting the computer to this port ...

Page 25: ...to software settings after the preceding steps Refer to the notice titled What to Do if a Printer is Not Operating Correctly p 69 Since data is sent through the scanner to the printer ensure that the scanner power is on before attempting to print even when not using the scanner Devices other than printers cannot be attached to the scanner s printer port ...

Page 26: ...d with the scanner Other adapters may damage the equipment There is no power switch on this scanner The power is activated as soon as the AC adapter is plugged into a power source The unit can be left on standby with the AC adapter plugged in under normal operating conditions To power down the scanner first turn off the computer and other periph eral devices before unplugging the scanner s AC adap...

Page 27: ...hapter 2 The Software CD ROM How to Use the Software CD ROM 28 Installing the Software 32 Starting the Scanner Tutorial 35 Viewing Electronic Manuals 36 Displaying the CD ROM Contents 46 Troubleshooting 48 ...

Page 28: ...anuals that will maximize your use of the scanner This section explains how to use the CD ROM Running the CD ROM Menu Program The CD ROM menu program will automatically display when you place the disk in the CD ROM drive 1 Language select window will display Select your language 2 The menu window is shown below ...

Page 29: ...led CanoScan E that appears in the My Computer window Although an E appears after the CD ROM title in this example indicating the name of the drive it may be labeled with a different letter on your system This letter may be ignored for the purposes of this procedure 3 Language select window will display Select your language ...

Page 30: ...onto your computer s hard drive that is required for scanning Can also be used to uninstall the software Start the Scanner Tutorial Presents a virtual demonstration of the scanner s capabilities View the Electronic Manuals Presents electronic manuals for the software contained on the disk Display the CD ROM Contents Displays the list of folders and files contained on the disk ...

Page 31: ...oblem operating the scanner Exit Closes the CD ROM menu program Each of these items is described on the following pages Exiting the CD ROM Menu Program 1 Return to the menu window 2 Click the Exit button The menu window will close 3 Remove the CD ROM from the drive Handle the disk with care and store it in a safe place ...

Page 32: ...CS P A program that allows your computer scanner and printer easily make a color copy iPhoto Express 1 1 Approximately 35 MB A graphics program that works with CanoCraft CS P to scan and load images which can then be edited or retouched The scanning functions are only available if CanoCraft CS P is installed OmniPage Limited Edition Approximately 7 MB An optical character recognition OCR program t...

Page 33: ...n installing the software p 59 Software descriptions are contained in the Guide to the Software section of the Getting Started guide starting on page 18 Installing the Software Do not remove the CD ROM from its drive or power the scanner down during installation of the software unless prompted by an on screen message of CanoScan Setup Utility 1 Confirm that the scanner is properly connected and po...

Page 34: ...n the window to proceed with installation We recommend installing all the programs under normal circumstances Experienced computer users may wish to selectively install the programs However the CanoCraft CS P must be installed to operate the scanner Once installation of all the software is complete follow the on screen instructions of CanoScan Setup Utility to restart your computer 5 Remove the CD...

Page 35: ...r Tutorial on the CD ROM menu The following window will display 2 Follow the procedures on the screen to proceed through the tutorial The necessary instructions and explanations will automatically display on the screen 3 Click the Return to the previous Menu button once you have finished viewing the tutorial The main menu will display 4 Exit the CD ROM menu program Start the Scanner Tutorial ...

Page 36: ...single mouse click on a hyperlink or item in the table of contents or index The manuals also support keyword search functions You can of course also print them out on your printer List of Electronic Manuals The CD ROM contains four electronic manuals Product Guide this guide CanoCraft CS P Users Guide Refer to this manual for detailed instructions on how to use the CanoCraft CS P and CanoCraft CS ...

Page 37: ...be Acrobat Reader program is supplied for viewing the manuals The Adove Acrobat Reader should already have been installed on your computer in order to read the electronic manuals In case it is not installed see page 33 for installation instructions Descriptions of CanoCraft CS P CanoCraft CS P Copy iPhoto Express 1 1 and OmniPage Limited Edition are included in the Getting Started guide pages 18 2...

Page 38: ...wing window will display 2 Select the manual you wish to view Adobe Acrobat Reader will automatically display the selected manual 3 Click Return to the previous Menu when you have finished viewing Click the of the Adobe Acrobat Reader Window The main menu will display View the Electronic Manuals ...

Page 39: ...lectronic Manuals This section briefly explains how to use the major functions of Adobe Acrobat Reader to view the electronic manuals Changing Pages Page ahead or back with the buttons below Manual Contents Previous Next ...

Page 40: ... bookmark display shows an overview area in which each topic and subtopic is bookmarked Click on a bookmark to jump directly to that topic Select bookmark display with this button Click the icon of the topic you wish to view ...

Page 41: ...41 Zoom In Out Zoom in or out on part of a page Click this icon to select the zoom tool then click on the area you wish to magnify Hold the Ctrl and click the zoom tool on the page to zoom out ...

Page 42: ...42 Click a Page Reference to Jump to a Topic Clicking on a page reference hyperlink takes you directly to that topic Clicking on a page reference takes you directly to that topic ...

Page 43: ...43 Clicking on an item in the table of contents or index also takes you directly to that topic Clicking on a table of contents or index item takes you directly to that topic ...

Page 44: ...p to a Topic with a Keyword Search Entering a keyword into the Find dialog takes you to the associated topic Click the Tools menu and select Find to initiate a search Enter a keyword and click the Find button ...

Page 45: ...erences or may not jump to the selected topic when a page reference or item in the table of contents and index is clicked For more information on Adobe Acrobat Reader please refer to the Reader Online Guide in its Help menu Click the close box to exit Adobe Acrobat Reader ...

Page 46: ...ents in the CD ROM menu The following window will display 2 Click the icon of a folder to view its contents The contents of selected folder will display To close the window click its close box on the upper right 3 When you have finished viewing folder contents click Return to Menu The main menu will display Display the CD ROM Contents ...

Page 47: ... Limited Edition Ipex F Setup Installs iPhoto Express Manual F English F Product pdf Canocrft pdf CanoCraft CS P electronic manual Rdreng pdf OmniPage Limited Edition electronic manual Ipeguide pdf iPhoto Express electronic manual CanoCrft F English F Disk1 F Readme Setup Installs CanoCraft CS P The major files on the CD ROM are shown below for experienced and expert users The folders and files ar...

Page 48: ...you are having problems performing a task 1 Click Troubleshooting in the CD ROM menu The following window will display 2 Follow the instructions on the screen to proceed through the trouble shooting section 3 Click Return to the previous Menu when you have finished viewing The main menu will display Troubleshooting ...

Page 49: ...49 Chapter 3 How to Use the Scanner Positioning Documents 50 About CanoCraft CS P 52 ...

Page 50: ...lace the document face down on the document glass with its top edge at the front of the scanner the edge farthest away from the document cover hinge Align the edges of the document with the alignment mark 3 Close the document cover being careful not to move the document from alignment Alignment Mark Bottom Edge of Document Top Edge of Document ...

Page 51: ...ped with an ultra sensitive scanning unit Opening the document cover during scanning or improperly closing it may not produce proper results When the document cover can not be closed because you are scanning thick documents such as books cover the document glass with a dark cloth to prevent ambient light from affecting the scan ...

Page 52: ... alone program As a TWAIN driver within a graphics program see next page for explanation CanoCraft CS P as a Stand Alone Application 1 Ensure that the scanner power is on See Connecting the Power Cord page 26 for instructions on how to power the scanner 2 Click the Start button on the Windows taskbar and select Programs Canon CanoCraft CS P and CanoCraft CS P in succession ...

Page 53: ...noCraft CS P will start and display the following window Use this win dow to preview and scan images For instructions for these procedures please see the electronic manual entitled CanoCraft CS P Users Guide ...

Page 54: ...liant to load images directly into the host program For example you can start iPhoto Express 1 1 and use its buttons to open a TWAIN driver for the scanner A window of the CanoCraft CS P will display 1 Ensure that the scanner power is on See Connecting the Power Cord page 26 for instructions on how to power the scanner 2 Click the Start button on the Windows taskbar and select Programs Ulead iPhot...

Page 55: ...55 iPhoto Express 1 1 will start and its window will display 3 Click the File menu and select Acquire and Images in succession ...

Page 56: ...56 4 Select New Image and click the Acquire button The CanoCraft CS P window will appear in the iPhoto Express 1 1 win dow Use this window to scan a document ...

Page 57: ...lone application and a TWAIN driver as a TWAIN driver the save button becomes the scan button When the scans are finished the CanoCraft CS P window can be closed and the scanned images will be displayed in the iPhoto Express 1 1 window for editing or retouching For further instructions on the use of iPhoto Express 1 1 please consult its electronic manual Methods for starting CanoCraft CS P from wi...

Page 58: ...58 Appendices Troubleshooting 59 Precautions with Printers 69 Care and Maintenance 72 Major Specifications 74 ...

Page 59: ...ormation page 26 of the Getting Started guide Keep this information in a safe place for future reference For assistance with problems related to the installation and operation of the software please also refer to the Readme and Help files accompanying each program These files contain important information that may not be found in the manuals Problems with Software Installation Installation is unsu...

Page 60: ...s E or F in the lines below To install CanoCraft CS P D CANOCRFT ENGLISH DISK1 SETUP EXE To install iPhoto Express 1 1 D IPEX SETUP EXE To install OmniPage Limited Edition D OPLE DISK1 SETUP EXE To install Adobe Acrobat Reader D ACROREAD ENGLISH AR32E301 EXE To read the electronic manuals on the CD ROM navigate to the D MANUAL folder and open the PDF files in the respective subfolders Problems Sta...

Page 61: ... run CanoCraft CS P Solution Close other programs and run CanoCraft CS P Cause 2 CanoCraft CS P Copy running Solution CanoCraft CS P cannot run at the same time as CanoCraft CS P Copy Close CanoCraft CS P Copy See CanoCraft CS P Users Guide Cause 3 CanoCraft CS P already running within another application as a TWAIN driver Solution Close the version of CanoCraft CS P running within the other appli...

Page 62: ...tion Install CanoCraft CS P See p 33 Cause 4 Application program is not TWAIN_32 compatible Solution Start CanoCraft CS P from within a TWAIN_32 compatible program Cause 5 Printing in progress Solution CanoCraft CS P cannot be started as a TWAIN driver while printing is in progress Start CanoCraft CS P after printing finishes iPhoto Express 1 1 Images option from the Acquire menu File menu is disa...

Page 63: ...d electrical outlet See p 26 Cause 2 Scanning unit locked Solution Unlock scanning unit by setting lock switch to unlocked posi tion See p 18 Cause 3 Software incorrectly installed Solution Reinstall software See p 33 Cause 4 CanoCraft CS P not installed Only iPhoto Express 1 1 and or OmniPage Limited Edition installed Solution CanoCraft CS P is required for scanning Install it See p 33 Cause 5 Pr...

Page 64: ...n motion Solution Clear all documents and objects from the document glass close the document cover unplug the AC adapter from the electrical outlet and then plug it back in Scan quality is poor Cause 1 Document cover is open Solution Close the document cover Cause 2 Original document floating on document glass Solution Gently press down on the document cover to prevent the document from floating C...

Page 65: ...es striped patterns Solution 1 Gently press down on the document cover Solution 2 Move the photo on the document glass to break the adhesion Solution 3 Clean the document glass See p 72 Stripes appear on scan of publication Cause Moiré effect from scan of publication at high resolution print screen lines highlighted by optical interference producing striped patterns The appearance of this effect i...

Page 66: ...ass with a dark cloth to pre vent ambient light from affecting the scan Slow scanning speed Cause 1 Improper parallel port setting Solution Adjust parallel port setting See p 24 Cause 2 Computer can only interface with the scanner with the parallel port setting set to the slowest mode Nibble mode Solution Faster speed not obtainable with current computer Cause 3 Epson Printer Window in use for Eps...

Page 67: ... the scanner power must be on to print Connect the AC adapter to the scanner and electrical outlet See p 26 Cause 3 WPS Windows Printing System printer in use Solution WPS printers cannot be used when connected through the scanner To use both the printer and the scanner alternately connect the devices to the computer s parallel port as required Cause 4 Scanning in progress Solution Printer cannot ...

Page 68: ...ipheral devices employing a parallel port connection be connected to the scanner Answer The only peripheral devices that can be connected to this scanner are printers employing parallel port connections Can a externel parallel switch be used with the scanner Answer No Scanner cannot connect to a computer Cause Scanner connected to incompatible computer Solution Scanner is PC AT compatible and not ...

Page 69: ...tions initiation of a scan command may succeed during a print job but the printing operation may cease and result in a printer error Using Windows Printing System WPS Printers Windows Printing System compatible printers such as Canon BJC 610W BJC 620W LBP 460 and LBP 660 models will not operate properly when connected via the scanner To use such printers directly connect the printer to the compute...

Page 70: ...g printing This procedure is not necessary on computers running Windows NT 4 0 How to Adjust the Spool Manager Settings 1 Click the Start button on the Windows taskbar and select Programs Epson and Spool Manager 2 Double click the icon of the printer currently in use 3 Click to place a checkmark beside the Use Print Manager for this port option in the settings dialog Selecting the Use Print Manage...

Page 71: ...orer 2 Use Windows Explorer to navigate to the Windows Start Menu Pro grams and StartUp folders and delete the Epson Printer Window icon Deleting the Epson Printer Window software will disable the capacity to confirm ink levels and read error messages for the printer How to Solve Problems with Other Printers That Are Operating Incorrectly Begin by turning off the printer s bi directional functions...

Page 72: ...dampen the connectors ports or other metallic components on the scanner s back panel Immediately remove any moisture that contacts these components by wiping them with a dry cloth Do not use a sodden cloth or apply a liquid directly to any portion of the scanner Any moisture that enters the interior the underside of the document glass or the sensors may degrade image quality and lead to malfunctio...

Page 73: ...73 Never use substances containing thinners or benzene to clean the equipment Outer Casing Document Cover Document Glass Thinner Benzene ...

Page 74: ...able Resolution 25 to 1200 dpi Scanning Bit Colour 10 bits Input 8 bits output for each color RGB Depth Grayscale 10 bits Input 8 bits output Dithering 64 tones Scanning Speed Colour 60 sec A4 300 dpi 120 sec A4 600 dpi Grayscale 20 sec A4 300 dpi 40 sec A4 600 dpi B W 20 sec A4 300 dpi 40 sec A4 600 dpi Prescan Speed 15 sec Interface Parallel interface IEEE 1284 ECP Maximum Document Size A4 Lette...

Page 75: ...oScan FB620P Power Requirements AC Adapter 100 120 230 240 V 1 Power Consumption 5 watts maximum using supplied adapter Dimensions W x D x H 256 x 372 5 x 63 mm 10 1 x 14 7 x 2 5 inches Weight Approximately 2 0 kg 4 4 pounds Operating Range Temperature 5ºC to 35ºC 41ºF to 95ºF Humidity 10 90 without condensation formation ...

Page 76: ... Connector 16 22 23 Copyright 7 D Display CD ROM Contents 46 Document Cover 15 50 72 73 Document Glass 15 50 72 73 Document Size 51 74 E Electromagnetic Interference 11 Electronic Manuals 30 36 Epson Inkjet 25 Exiting the CD ROM Menu Program 31 H Handling Precautions 13 I Install Uninstall Software 30 32 33 Install Uninstall Software Button 34 Installing the Software 32 33 Insufficient Free Hard D...

Page 77: ...t 16 24 S Safe Locations 10 Safety Precautions 10 Save Button 57 Scan Button 57 Scanner Not Found Message 60 Scanner Placement 20 21 Scanning Unit 15 51 Scanning Unit Lock 15 18 Software Requirements 33 Specifications 74 Standby Operation 8 26 Start Button 52 T Text Data 32 Thick Documents 51 Transport 16 18 Troubleshooting 59 Tutorial 30 35 TWAIN Driver 52 54 TWAIN_32 Compliant 54 U Unlocking the...

Page 78: ...enhain A10 47807 Krefeld Postfach 528 47705 Krefeld Germany TEL 02151 345 0 FAX 02151 345 102 CANON Hotline Service Customer Support 02151 349 555 Info Desk 02151 349 566 Mailbox 02151 349 577 Telefax 02151 349 588 CANON ITALIA S p A Palazzo L Strada 6 20089 MilanoFiori Rozzano MI Italy TEL 02 8248 1 FAX 02 8248 4604 Pronto Canon 02 8249 2000 http www canon it CANON OY AB Kornetintie 3 00380 Helsi...

Page 79: ...nte 901 301301 Tel 91 5384500 Fax 91 4117780 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia Info Line 02 9805 2864 CANON NEW ZEALAND LTD Fred Thomas Drive Takapuna P O Box 33 336 Auckland New Zealand Info Line 0900 522666 CANON HONG KONG CO LTD 10 F Lippo Sun Plaza 28 Canton Road Tsimshatsui Kowloon Hong Kong CANON SINGAPORE PTE LTD 79 Anson Road 09 01 06 Singap...

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