Chapter 3
3-1
3.1
Troubleshooting
3.1.1
The voice guide fails even when the Reset key is held down
0009-6728
The voice guide fails even when the Reset key is held down.
Step 1. Is the Focus indicated when the Reset key is held down?
$ Yes ->
Is the speaker connected correctly?
Is the speaker (not the headset) selected in user mode? (audio setup>speaker/headset)
$ No ->
Go to step 2.
Step 2. Is ‘set voice’ enabled (ON) in user mode? (system administrator setup>set voice)
$ Yes ->
Replace the audio board, or suspect other cause.
$ No ->
Enable it (ON).
$ There is no menu. ->
Is the board connected correctly and is the memory at least 512 MB?
To see if the board is connected correctly,
In service mode, make the following selections: COPIER>DISPLAY>ACC-STS>PCI1 through 3.
Summary of Contents for BW Voice Guidance Board-A1
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