Canon BJC-S820 User Manual Download Page 123

Page: 123 / 185

Print Quality is Poor or Contains Errors

123

Troubleshooting

Printing is Blurred/Colors are Wrong

■

If a specific color does not print, check whether the corresponding ink tank is
empty. Replace if necessary.

■

Print the nozzle check pattern to ensure that ink is output correctly.

If the nozzle check pattern does not print correctly, clean the printhead.

➡

Printing the Nozzle Check Pattern

➡

Printhead Cleaning

If the problem is not resolved after cleaning the printhead several times, the printhead
may be worn out. Contact the Canon Customer Care Center.

Note

➤

Always ensure that you remove the protective cap from the printhead.

■

Ensure that you are printing on the correct side of the media.

You can only print on one side of certain media.

Summary of Contents for BJC-S820

Page 1: ...User s Guide PHOTO PRINTER V1 ...

Page 2: ...ctions 14 Front View 15 Rear View 16 Inside the Printer 17 Operation Panel 18 Printer Driver Functions Windows 19 Opening the Printer Properties Dialog Box 20 Printer Properties Dialog Box Description 22 BJ Status Monitor Functions 36 Cancelling a Print Job 39 Uninstalling Printer Drivers 40 Table of Contents ...

Page 3: ...k and Maintain Printhead 68 Replacing an Ink Tank 69 Printing the Nozzle Check Pattern 74 Printhead Cleaning 78 Printhead Deep Cleaning 81 Cleaning the Printer 83 Transporting the Printer 85 Printing Media 89 Compatible Media Types 90 Envelopes 92 High Resolution Paper 96 Glossy Photo Paper 98 High Gloss Photo Film 100 Glossy Photo Cards 102 Photo Paper Pro 104 Photo Paper Pro Borderless 107 Trans...

Page 4: ...19 Printer Does Not Start or Stops During Print Jobs 136 Paper Does Not Feed Properly or Paper Jams 142 The POWER Lamp Flashes Orange 145 An Error Message is Displayed on the Screen 148 Problems Unique to Windows 157 Problems Unique to the Macintosh 162 Appendices 165 For Faster Printing 166 Specifications 169 Index 181 ...

Page 5: ...h or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Must be observed for safe operation Important Prohibited actions that inadvertently performed could result in equipment damage faults or impaired product...

Page 6: ...re for Acrobat Reader 4 0 Please note that screens displayed by Acrobat Reader 3 0 or 5 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen Displays the next page Returns to the page you were viewing previously Click to jump straight to this page Displays the previous page ...

Page 7: ...e This Manual Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Use this button to search for a word ...

Page 8: ...c shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist ...

Page 9: ...on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust that collects on the plug absorbs moisture and may cause insulation failure and fire Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical componen...

Page 10: ...arts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use inflammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer ...

Page 11: ... humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 41 F to 95 F 5 C to 35 C and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unp...

Page 12: ...ulling on the cord Do not use a powerstrip Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltages and frequencies are as follows USA Canada AC 120V 60Hz Europe AC 230V 10 50Hz Australia AC 240V 50Hz ...

Page 13: ...or liquid falls into the printer unplug the power cord and call the Canon Customer Care Center Printheads and ink tanks For safety reasons store printheads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake printheads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a p...

Page 14: ...14 Printer Parts and Their Functions Printer Parts and Their Functions Front View Rear View Inside the Printer Operation Panel ...

Page 15: ...t touches this guide To move the paper guide pinch the knob and slide in the appropriate direction Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Front Cover Open to replace the ink tanks or remove jammed paper Paper Output Tray Operation Panel For details refer to Operation Panel ...

Page 16: ...6 Printer Parts and Their Functions Rear View USB Port Used to connect the printer to a computer through a USB interface Printer Port Parallel Used to connect the printer to a computer through a parallel interface ...

Page 17: ...he Printer Printhead Holder Install the printhead here Paper Thickness Lever Adjusts the gap between the printhead and the surface of the printing paper Printhead Lock Lever Locks the printhead into the holder Once the printhead is installed do not touch this lever ...

Page 18: ...alize ready for printing Also to cancel printing in progress press this button POWER Lamp Off The printer is turned off Green The printer is ready to print Flashing green The printer is preparing to print or is currently printing Flashing orange An error has occurred and the printer is not ready to print Flashing orange and green alternately An error has occurred that may require a call to the Can...

Page 19: ...er Functions Windows Printer Driver Functions Windows Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Cancelling a Print Job Uninstalling Printer Drivers ...

Page 20: ...htly depending on the application This section describes only the general procedure for opening the Printer Properties dialog box 1 In an application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon S820 is selected in the Name field Then click the Properties button The Printer Properties dialog box opens No...

Page 21: ...rating system adds several tabs including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation 1 Click the Start button then select Settings Printers For Windows XP click Start and select Control Panel Printers and Other Hardware Printers and Faxes 2 Se...

Page 22: ...inter Properties Dialog Box Description Note The screens in this section refer to Windows Me Windows 98 operation The equivalent screens for Windows XP and Windows 2000 may look slightly different Main Tab Page Setup Tab Stamp Background Tab Effects Tab Profiles Tab Maintenance Tab ...

Page 23: ... Windows Main Tab 1 Media Type Ensure that this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select custom Print quality select Custom and click the Set button 6 5 4 1 2 3 ...

Page 24: ...es configuration of the printer driver By having the user answer a series of questions the Printer Advisor automatically configures the printer driver settings 6 Preview Area Before printing verify that settings such as the lever position are correct Note To see a description of any item in the Printer Properties dialog box click the mark then click the desired item To see a description of operati...

Page 25: ...5 Printer Driver Functions Windows Page Setup Tab 1 Page Size Ensure that the correct paper size is selected 2 Orientation Select landscape or portrait printing and ensure that it is the same orientation used in the application 9 2 1 3 4 6 7 8 5 ...

Page 26: ... reduced and printed so that 2 to 16 document pages fit on each printed page Booklet Printing The multiple page document is printed so that two pages of the document fit on each printed page The print order is set automatically After the document is printed you can create a booklet by folding and saddle stitching the document Poster Printing This enlarges and splits the print image across several ...

Page 27: ...e paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a border may appear 6 Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side 7 Reverse Order When selected the document starts printing with the last page 8 Coll...

Page 28: ...Driver Functions Windows Stamp Background Tab 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When selected the stamp is printed over the print data 3 Stamp first page only Prints the stamp only on the first page 1 2 3 4 5 6 7 8 ...

Page 29: ...ed stamp 5 Background Select the check box and choose the background image you wish to use 6 Background first page only Prints the background image only on the first page 7 Select Background This allows you to register a new background or to display details of the background you have selected 8 Preview Area Shows how the stamp will appear on the printed page ...

Page 30: ...iption 30 Printer Driver Functions Windows Effects Tab 1 Simulate Illustration Select the check box to manipulate color image data to produce illustration effects Adjust the brightness of the image with the Contrast slide bar 6 1 2 5 4 3 ...

Page 31: ... in the images 4 Image Optimizer Improves the contours and jaggedness that occur when photographic or graphic image data is enlarged within an application 5 Photo Optimizer PRO Optimizes the color of images taken from a digital camera or scanner It is especially effective for images affected by color imbalance and over or under exposure When printing several images on one page optimization is usua...

Page 32: ... 1 Printing Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup and Effects tabs The Default Settings profile contains the factory default settings 1 4 2 3 6 5 ...

Page 33: ... Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box appears 5 Retrieve from Profiles Click to activate registered printer settings The contents of the Main Page Setup and Effects tabs are changed by selecting the printer settings in Printing Profiles and then clicking this button This button is disabled when Current Settings is ...

Page 34: ...on 34 Printer Driver Functions Windows Maintenance Tab 1 Cleaning Click to start printhead cleaning 2 Deep Cleaning Click to start printhead deep cleaning Use this function only if Cleaning has not improved the print quality 1 2 3 5 7 8 4 6 ...

Page 35: ...ning the Nozzle Check Pattern 5 Power Off Click to turn the printer off 6 Custom Settings Click to modify the printer mode Change the settings in the Custom Setting dialog box and click Send to change printer mode 7 Quiet Mode Reduces the printing noise However the effect may be small depending on the print quality setting If you use Quiet Mode the print speed may become slower than normal 8 Start...

Page 36: ...s the nature of the error and suggests an appropriate solution It also checks the ink tanks and displays a warning message when the ink is low Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor appears as an icon on the Task Bar 1 Click the Canon BJ Status Monitor icon on the Task Bar The BJ Status Monit...

Page 37: ... Functions 37 Printer Driver Functions Windows Note To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button ...

Page 38: ...rs e g if the printer runs out of paper or ink is low In such cases take the appropriate action as described in the Printer Status tab In Windows Me or Windows 98 click the Guide tab and follow the instructions on screen Note For details on the BJ Status Monitor select the Help menu and click on the topic of interest When paper has run out When the ink level is low ...

Page 39: ...ing a Print Job To cancel the current print job first open the BJ Status Monitor 1 Click the Canon BJ Status Monitor icon on the Task Bar 2 Click Cancel Printing Note If Cancel Printing is grayed out press the printer s RESUME CANCEL button to terminate the print job ...

Page 40: ...ograms Canon S820 Uninstall Note For Windows XP click the Start button and select All Programs Canon S820 Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver is complete If a message prompts you to restart your computer click OK to restart your computer Note In Windows Me or Windows 98 you can also start the...

Page 41: ...1 Printer Driver Functions Macintosh Printer Driver Functions Macintosh Description of Print Settings BJ Print Monitor Cancelling a Print Job Using the Printer with a Network Uninstalling Printer Drivers ...

Page 42: ...t Settings 42 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Printer Utility Dialog Box Print Dialog Box Detailed Setting Dialog Box Options Dialog Box Register Settings Dialog Box ...

Page 43: ...he size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in an application 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 and click Custom 2 Banner Printing Select this check box when printing on banner paper 10 1 2 7 5 8 6 9 4 3 ...

Page 44: ...sion slide bar to adjust how much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a border may appear 5 Scale Specify the scaling percentage to resize the document for printing 6 Orientation Select landscape or portrait printing 7 Custom To specify a custom paper size clic...

Page 45: ...ings 45 Printer Driver Functions Macintosh 9 Save Settings Saves the settings specified in the Page Setup dialog box 10 Preview Area This image allows you to confirm how the document will print with the selected paper settings ...

Page 46: ...yed when you click the Utilities button in the Page Setup dialog box 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance Printing the Nozzle Check Pattern 1 2 ...

Page 47: ...Description of Print Settings 47 Printer Driver Functions Macintosh Printhead Cleaning Printhead Deep Cleaning Note For information about Printhead Alignment refer to the Quick Start Guide ...

Page 48: ...from the File menu in an application 1 Media Type Ensure that this setting matches the type of paper media loaded in the printer 2 Grayscale Printing Select to print a grayscale version of a color document 3 Print Mode Select the icon that most closely resembles your document and required print results 4 Details Allows you to manually set the print quality and color settings in the Detailed Settin...

Page 49: ...rinter Driver Functions Macintosh 5 Options Specify the output destination print order and page layout for the document you are printing 6 Apply Allows you to register print settings or to implement a previously registered print setting ...

Page 50: ...nctions Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box 1 2 3 ...

Page 51: ...tosh 2 Print Quality Move the slide bar to adjust the balance between print quality and speed Moving the bar to the right enhances print quality and moving it to the left increases printing speed 3 Halftoning Select either Dither or Diffusion ink dot configurations ...

Page 52: ...ial Effects Panel To display the Special Effects panel click the Special effects display icon 1 Simulate illustration Select the check box to manipulate color image data to produce illustration effects Adjust the brightness of the image with the Contrast slide bar 5 1 2 3 4 ...

Page 53: ...taining the natural skin tones of people that appear in the images 4 Photo Optimizer PRO Optimizes the color of images taken from a digital camera or scanner It is especially effective for images affected by color imbalance and over or under exposure When printing several images on one printing page optimization is usually applied to each image according to its requirements However if the image da...

Page 54: ...ck the Color display icon 1 Color Correction Select a color correction method BJ Standard ColorSync or None BJ Standard is usually the optimum color correction method for printing with a Bubble Jet printer When ColorSync is selected you should also specify the Print Type and Printer Profile settings 1 2 3 4 5 6 ...

Page 55: ...dia type and other factors 4 Gamma Correction This function adjusts the color contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas 5 Color Balance Move the bar for each color to adjust the balance o...

Page 56: ...two or four pages of a document on a single page or to enlarge printing so that a single page spans multiple sheets of paper Poster Printing If you select 2Page Sheet Printing or 4Page Sheet Printing you should also set the Page Order to specify the document page order for printing The Border option allows you to select whether to print a border around the individual document pages 1 2 7 4 5 6 3 ...

Page 57: ...hen using this function ensure that you correctly specify the Printer Paper Size 4 Destination Select the print output destination Printer is the usual selection To check the layout or other image elements before printing select Preview To save the document as a PICT file select PICT File 5 Print in reverse order Prints the document starting with the last page 6 Print collated pages Prints multipl...

Page 58: ...ings select the desired settings in the Settings list and click the Import button 3 Apply Saves the settings currently specified in the Print dialog box After clicking the button enter the name under which the settings are to be saved 4 Remove Deletes unwanted print settings To delete unwanted settings select the settings in Settings and click the Remove button 5 Defaults Restores the print settin...

Page 59: ...e progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility Opening the BJ Print Monitor 1 Select Chooser from the Apple menu 2 Set Backgrounding to On 3 After starting a print job select BJ Print Monitor in the Application menu The BJ Print Monitor launches ...

Page 60: ... then release Note however that you cannot change the print order of a document already printing Note If you select Print from the File menu you can print the PICT file saved in Destination of the Option dialog box Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays the printer status If an error occurs instructions...

Page 61: ...end the currently printing job 1 Select BJ Print Monitor in the Application menu 2 Click the name of the print job you wish to cancel then click The document selected in the Print Monitor is deleted from the print list and the print job is cancelled Note To suspend printing click the name of the document being printed then click To resume printing click ...

Page 62: ...r driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide Use a USB cable to connect the printer to the computer that will function as the print server Printer Setup To use the printer on a network first set up the print server then set up each client machine Print server setup procedure 1 Select Chooser in the Apple menu 2 Select Ac...

Page 63: ...n click Send 6 Confirm that the new print server name has been added to Current print servers then click Close 7 Click the close box to close the Chooser Client setup procedure 1 Select Chooser in the Apple menu 2 Select Active in AppleTalk 3 Select the S820 Server icon then select the printer server in Connected to 4 Click the close box to close the Chooser ...

Page 64: ...nt start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the t...

Page 65: ...rinting Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK ...

Page 66: ...ouble click the Printer Driver folder 3 Double click the Installer icon 4 When the Software License Agreement is displayed click Accept if you agree 5 Select Uninstall from the pop up menu and then click Uninstall Note If a warning message appears indicating that other applications are running Click Cancel and save the document s if there are any unsaved documents open in the other applications Cl...

Page 67: ...nance Routine Maintenance When to Replace Ink Tank and Maintain Printhead Replacing an Ink Tank Printing the Nozzle Check Pattern Printhead Cleaning Printhead Deep Cleaning Cleaning the Printer Transporting the Printer ...

Page 68: ... Monitor Macintosh will tell you to replace the ink tank Attempting to print causes the POWER lamp to flash four times Replacing an Ink Tank If printing becomes faint or a specific color is no longer printing even though there is still enough ink the printhead nozzles are probably clogged Follow the procedures below to clean the nozzles Printing the Nozzle Check Pattern If the print quality is poo...

Page 69: ...nter ink tanks must be installed from the right in the order indicated below Yellow BCI 6Y Magenta BCI 6M Cyan BCI 6C Photo Magenta BCI 6PM Photo Photo Cyan BCI 6PC Photo Black BCI 6BK Note Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure the best quality 1 Ensure that the printer is on and then open the...

Page 70: ...sh the tab and remove the ink tank Do not touch the lock lever remove only the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables ...

Page 71: ...Replacing an Ink Tank 71 Routine Maintenance 3 Unpack the new ink tank and pull off the orange tape Discard the pastic wrapper ...

Page 72: ...ove the orange protective cap from the bottom of the ink tank Important Do not re attach the protective cap once you have removed it Once you have removed the protective cap do not touch the open ink port Never press here Ink may squirt out of the tank ...

Page 73: ...e front cover The printhead holder moves to the right The ink tank installation process is now complete Note To maintain optimal print quality use an ink tank within six months of first use Once an ink tank has been used do not remove it from the printer and leave it out in the open An ink tank left out in the open and then reinstalled in the printer may not function ...

Page 74: ...rrect Nozzle check pattern printing can be started from the Windows and Macintosh printer drivers or from the printer itself Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With the printer on load a sheet of Letter or A4 paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Nozzle...

Page 75: ...Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utilities dialog box 4 Select Test Print from the pull down menu and then click the Nozzle Check icon 5 When the confirmation message is displayed click OK Examining the Nozzle Check Pattern ...

Page 76: ... Maintenance Printing the Nozzle Check Pattern through the Printer 1 With the printer on load a sheet of Letter or A4 paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes twice Examining the Nozzle Check Pattern ...

Page 77: ...heck Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the printhead requires cleaning Unevenness in these patterns indicates the printhead requires alignment ...

Page 78: ... from the printer itself Note Cleaning the printhead consumes ink so perform printhead cleaning only when necessary Cleaning the Printhead from the Printer Drivers Windows 1 Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon 4 When the confirmation message is displayed click O...

Page 79: ... be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utility dialog box 4 Select Cleaning from the pull down menu and then click the Cleaning icon 5 When the confirmation message appears click OK Note If the problem remains even after you repeat printhead cleaning three times perform printhead deep cleaning ...

Page 80: ...starts flashing and printhead cleaning begins Do not perform any other operations until the printhead cleaning finishes After printhead cleaning finishes print the nozzle check pattern to verify that the printhead is clean If not repeat printhead cleaning If the printhead is still not clean after the third cleaning perform printhead deep cleaning Printing the Nozzle Check Pattern Printhead Deep Cl...

Page 81: ...deep cleaning from the printer driver Note Printhead deep cleaning consumes more ink than standard printhead cleaning so perform this procedure only when necessary Windows 1 Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Deep Cleaning icon 4 When the confirmation message is displayed cl...

Page 82: ...eaning icon 5 Click OK Now the POWER lamp starts flashing and printhead deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After printhead deep cleaning finishes print the nozzle check pattern to verify that the printhead is clean If the printhead is still not clean repeat printhead deep cleaning and the nozzle check pattern pri...

Page 83: ...aper accumulate in the printer When the accumulated debris becomes clearly visible clean the printer by the following procedure 1 Turn the printer off 2 Ensure that the POWER lamp is off and unplug the printer Caution Always ensure that you unplug the printer before cleaning the printer to avoid an electric shock ...

Page 84: ...Wipe away any stray drops of ink scraps of paper and dust Pay special attention to cleaning the black panel that can easily become dirty Do not touch any of the printer s internal components such as the Ink Absorber Warning Do not use any flammable solvents such as paint thinner benzene or alcohol Black panel Ink Absorber ...

Page 85: ...ou do not have the original packing materials pack the printer carefully and thoroughly in protective material and place inside a sturdy box 1 Turn the printer off 2 After making sure that the POWER lamp is off unplug the printer Important Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage ...

Page 86: ...Transporting the Printer 86 Routine Maintenance 3 Remove the paper rest and the paper output tray 4 Disconnect the printer cable from the computer and then disconnect the power cord from the printer ...

Page 87: ...Transporting the Printer 87 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it in a plastic bag ...

Page 88: ...Transporting the Printer 88 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company ...

Page 89: ... Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Borderless Transparencies T Shirt Transfers Banner Paper ...

Page 90: ...US Com 10 and European DL Important Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction Folded curled or wrinkled paper Wet paper Paper that is too thin less than 17 lb 64 g m2 Paper that is too thick more than 28 lb 105 g m2 Picture postcards Postcards with an adhered photo or sticker Envelopes ...

Page 91: ... printer Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Borderless Transparencies T Shirt Transfers Banner Paper ...

Page 92: ...elopes Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 If the envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight ...

Page 93: ...printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 0 2 in 5 mm Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a double flap or pressure seals Press the envelope completely flat working from the middle to the edge The above illustrations show a side view of the leading edge of the envelope ...

Page 94: ...10 envelopes can be loaded at once Note If even after removing any curl in the envelopes they still will not feed properly clean the paper feed roller 1 Ensure that the printer is turned on If any paper is loaded in the printer remove the paper 2 Hold down the RESUME CANCEL button when the POWER lamp flashes three times release the RESUME CANCEL button Paper Thickness Lever ...

Page 95: ...at is loaded in the printer will feed through the printer and be ejected Repeat this operation three times If the printer still will not feed envelopes through even after cleaning the paper feed roller perform the procedure described in step 4 again Printer Driver Settings Media Type Envelope Page Size Select either 10 Env or DL Env according to the envelope size you are using Orientation Landscap...

Page 96: ...plain paper It is suitable for printing business documents that feature graphics and for photographs Loading Load the paper with the whiter side facing up Set the Paper Thickness Lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper Thickness Lever Print Side Whiter Side ...

Page 97: ...k more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this case or if the ink takes a long time to dry remove each sheet as soon as it is printed Printable Area With some images the trailing edge of the image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area Pri...

Page 98: ...h a glossy printing surface to produce printouts close to photograph quality Loading Load the paper with the whiter side facing up Set the Paper Thickness Lever to the left Load only one sheet at a time Do not use the loading support sheet provided with the package Paper Thickness Lever Print Side Whiter Side ...

Page 99: ...image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area Printing Area Note For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application ...

Page 100: ...surface ideal for printing photographs with outstanding results Loading Load only one sheet at a time Load the film with the cut corner at the upper right If the film is curled flatten it by curling in the opposite direction Set the Paper Thickness Lever to the left Cut Corner Paper Thickness Lever ...

Page 101: ...size set in the application Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the printed surface until the ink dries Printable Area With some images the trailing edge of the image may be blurred if printing extends out of the printable area Canon recommends that you print within the printing area Printing Area ...

Page 102: ...der When printing use the original application software ZoomBrowser EX PhotoRecord for Windows or ImageBrowser for Macintosh Loading Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left A maximum of 20 sheets can be loaded at once Do not use the loading support sheet provided with the package Paper Thickness Lever Print Side Glossy Side ...

Page 103: ...Glossy Photo Cards 103 Printing Media Handling of Printed Output Do not stack more than 20 sheets in the paper output tray Do not touch the printed surface until the ink dries approx two minutes ...

Page 104: ...reproduction It is ideal for printing high quality photographs This media is available in Letter or A4 and 4 6 sizes Loading Load only one sheet of Letter or A4 at a time or 20 sheets of 4 6 paper at a time Load the paper with the glossier side facing up Set the Paper Thickness Lever to the left Paper Thickness Lever Print Side Glossier Side ...

Page 105: ...m before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight Storing Printed Output Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight Store printouts in photo albums photo frames or presentation binders to pr...

Page 106: ... Note For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 inches For instructions on setting margins refer to the use...

Page 107: ...inting images that cover the entire surface of the card without a white border When printing use the original application software ZoomBrowser EX PhotoRecord for Windows or ImageBrowser for Macintosh Loading Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left A maximum of 20 sheets can be loaded at once Glossy Side Paper Thickness Lever ...

Page 108: ...olors in dark images may appear indistinct at first but become clearer after about 30 minutes Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight Storing Printed Output Follow the instructions described in Photo Pa...

Page 109: ...esentation material for use with overhead projectors Loading Place one sheet of plain Letter or A4 paper under the transparencies in the sheet feeder Set the Paper Thickness Lever to the left A maximum of 30 sheets can be loaded at once Paper Thickness Lever Plain Paper Transparencies ...

Page 110: ...hold the short side of the paper Printer Driver Settings Media Type Transparency Page Size Ensure that the setting matches the size set in the application Handling of Printed Output Remove each transparency as soon as it is printed Do not touch the printed surface until the ink is fixed approx 15 minutes Printable Area Printing Area Print Side ...

Page 111: ... printer driver Note For the customers in the United States refer to the instructions provided with the T Shirt transfer paper Loading Load only one sheet at a time If the T Shirt transfer is curled flatten it by curling it in the opposite direction Load the paper with the side that does not have green lines facing up Set the Paper Thickness Lever to the right Paper Thickness Lever ...

Page 112: ...ure that the setting matches the size set in the application Handling of Printed Output Remove each T Shirt transfer as soon as it is printed The T Shirt transfer should be used as soon as it is printed Refer to the supplied instructions for details on how to use this media Printable Area Printing Area ...

Page 113: ...When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length Loading 1 Set the Paper Thickness Lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of ...

Page 114: ...Banner Paper 114 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure that the ink does not stain the table or floor ...

Page 115: ...etter size banner paper Letter When using A4 banner paper A4 Copies Must be set to 1 to print correctly In Windows select Banner Printing for Printing Type on the Page Setup tab On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box Printable Area Printing Area ...

Page 116: ...uality is Poor or Contains Errors Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly or Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Problems Unique to Windows Problems Unique to the Macintosh Windows Macintosh ...

Page 117: ...ctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note If the Installer was forcibly terminated due to an error in Windows Windows may be unstable and this will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver Close any other applications before installation Sometimes t...

Page 118: ...en double click the CD ROM icon Note If you are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent Confirm that there are no problems with the Setup Software User s Guide CD ROM In Windows use Windows Explorer to ensure that the CD ROM can be read In a Macintosh check that the CD ROM icon is visible...

Page 119: ...Errors Cannot Print to End of Job Colors are Unclear Meaningless Characters or Symbols are Printed Printing is Blurred Colors are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots Back of Paper is Smudged Printed Surface is Scratched White Streaks Colors are Uneven or Streaked ...

Page 120: ...lication Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh Note When using an ECP printer port in Windows you may not be able to print due to the computer environment For details refer to Problems Unique to Windows Check the amount of the space on the hard disk You may need to increase the amount of free space by deleting a...

Page 121: ...Print Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box Confirm that the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note Printed colors may not match screen colors perfectly due to basic differences in the methods used to produce colors Color control setti...

Page 122: ...oubleshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem there may be a problem with your application ...

Page 123: ...t correctly If the nozzle check pattern does not print correctly clean the printhead Printing the Nozzle Check Pattern Printhead Cleaning If the problem is not resolved after cleaning the printhead several times the printhead may be worn out Contact the Canon Customer Care Center Note Always ensure that you remove the protective cap from the printhead Ensure that you are printing on the correct si...

Page 124: ...Straight Lines are Misaligned Align the printhead Ensure that you align the printhead every time you install a new printhead Windows 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Printhead Alignment Follow the on screen instructions ...

Page 125: ...oor or Contains Errors 125 Troubleshooting Macintosh 1 Open the Page Setup dialog box 2 Click Utilities 3 Select Test Print from the pull down menu and then click Printhead Alignment Follow the instructions on the screen ...

Page 126: ...higher print quality setting Windows 1 Open the Printer Properties dialog box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to Fine ...

Page 127: ...o print images that require a lot of ink i e pictures with intense colors or photographs Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the Printer Properties dialog box 2 On the Main tab select Manual for Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity ...

Page 128: ... Poor or Contains Errors 128 Troubleshooting Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Color icon and then drag the Intensity slide bar to set the intensity ...

Page 129: ... setting You can either remove each printed sheet from the output tray as soon as it is printed or adjust the Ink Drying Wait Time to pause after each sheet has printed Windows 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Settings dialog box 4 Drag the Ink Drying Wait Time slide bar and then click Send ...

Page 130: ...down menu 4 Select Pause between pages and then click Send You may need to clean some internal parts of the printer Follow the procedure below 1 Load sheets of Letter or A4 plain paper in the printer 2 Hold down the RESUME CANCEL button until the POWER lamp flashes three times and release the button 3 Repeat this operation until there are no more smudges on the test page ...

Page 131: ...s problem can be resolved by simply turning the paper over Before starting Borderless Printing check the paper that you are using With Borderless Printing the print quality may decrease or smudging may occur at the top and bottom edges of the paper Use Photo Paper Pro or Glossy Photo Paper If smudging still occurs set the Paper Thickness Lever to the right and try printing again When printing on t...

Page 132: ...d surface to become scratched Windows 1 Open the Printer Properties dialog box 2 On the Main tab select Manual for Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Color icon and drag the Intensity slide bar to set the intensity Ensure that you are print...

Page 133: ...pattern to check the ink output If a specific color does not print in the nozzle check pattern clean the printhead Printing the Nozzle Check Pattern Printhead Cleaning The problem can also be resolved by aligning the printhead For details on printhead alignment refer to Straight Lines are Misaligned ...

Page 134: ...ty setting in the printer driver settings Windows 1 Open the Printer Properties dialog box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to Fine ...

Page 135: ...dows 1 Open the Printer Properties dialog box 2 On the Main tab select Custom for the Print Quality setting and click Set 3 Click Diffusion for the Halftoning setting Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then click Diffusion for the Halftoning setting ...

Page 136: ...ps During Print Jobs 136 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Printhead Holder Does Not Move to the Center ...

Page 137: ...or graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed Ensure that the printer is securely connected to the computer Note If you are using a switch box or other device remove and reconnect the printer directly to the computer Try printing again If printing is...

Page 138: ...u can set the Canon S820 Photo Printer as the default printer Ensure that the printer port is set correctly If using a parallel interface printer cable set LPT1 as the printer port If using a USB cable set USBPRNnn or USBnnn n represents a number as the printer port 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu 2...

Page 139: ... the processing is completed Stop the print job and turn the printer off for at least 15 minutes to cool the printhead down The printhead can overheat when continuously printing for long time To protect the printhead the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn the printer off for at least 15 minu...

Page 140: ...he printhead print the nozzle check pattern to check that ink is being output normally Printhead Cleaning Printing the Nozzle Check Pattern If the problem is not resolved by cleaning the printhead several times the printhead may be worn out Contact the Canon Customer Care Center Check the protective cap has been removed from the printhead Ensure that you align the printhead after removing the cap ...

Page 141: ...e the front cover and turn the power on If the POWER lamp is flashing green the printer is initializing When the POWER lamp stops flashing open the front cover again If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 10 minutes the printhead holder moves to the right to prevent the printhead from drying out Close and reopen the front...

Page 142: ...Paper Does Not Feed Properly or Paper Jams 142 Troubleshooting Paper Does Not Feed Properly or Paper Jams Paper Does Not Feed Properly Paper Jams ...

Page 143: ... the left edge of the paper just touches the paper guide When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly When using transparencies load one sheet of plain paper in the printer fir...

Page 144: ...piece remains inside the printer open the front cover and remove it If you cannot pull the paper out press the POWER button twice to eject the paper automatically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you are using th...

Page 145: ...s Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL button Paper Jams Four flashes Empty ink tank One of the ink tan...

Page 146: ...k almost full The printer has a built in waste ink tank for the ink used during printhead cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact the Canon Customer Care Center to have the waste ink tank replaced Note Canon recommends to call the...

Page 147: ...n and orange An error that requires contacting a Canon the Canon Customer Care Center may have occurred Turn the printer off and unplug the printer from the power supply Plug the printer back in and turn the printer back on If the problem remains contact the Canon Customer Care Center ...

Page 148: ...on the Screen 148 Troubleshooting An Error Message is Displayed on the Screen Error Writing to LPT1 or USBxxx Application Error or General Protection Fault Other Error Messages Other Error Messages Windows Windows Windows Macintosh ...

Page 149: ...devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again If spooling is enabled disable it to send the print data directly to the printer and try printing again 1 Open the Printer Properties dialog box from th...

Page 150: ...alog box from the Start menu and click the Details tab or Ports tab If LPT1 ECP Printer Port is displayed in the Print to the following port field the parallel port is selected If USBPRNnn Canon S820 or USBnnn Canon S820 n represents a number is displayed the USB port is selected Opening the Printer Properties dialog box directly from the Start menu If the setting is incorrect shut down Windows tu...

Page 151: ...to the USB interface follow the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide If the WPS driver or CAPT driver is installed either uninstall it or change the driver port to FILE as follows 1 Click the Start button then click Settings and Printers 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port...

Page 152: ... you attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system If other applications are running close them to increase available memory and try printing again Ensure that enough memory is allocated to the application Refer to the memory requirements of your applic...

Page 153: ...cument and then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your application There may be a problem in the printer driver Uninstall the printer driver and reinstall it If the printer is connected to the USB interface follow the procedure Notes on Handling the USB Inte...

Page 154: ...onitor is displayed follow the on screen instructions If an error occurs during printing the BJ Status Monitor displays the error on the Printer Status tab Follow the on screen instructions In Windows Me Windows 98 or Windows 95 click the Guide tab for action to be taken in response to the error Windows ...

Page 155: ...any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows Me Windows 98 Windows 95 only Restart Windows and try printing again Could not print application nam...

Page 156: ...ere is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure that the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser setting 1 In the Apple menu select Chooser 2 Click the S820 icon and ensure that S820 is selected as the connected destination If it is not...

Page 157: ...blems Unique to Windows 157 Troubleshooting Problems Unique to Windows The BJ Status Monitor is Not Displayed Cannot Print in Background Windows Me Windows 98 Windows 95 only Cannot Print Normally Windows ...

Page 158: ...tails tab or Ports tab click Spool Settings and select Enable bi directional support for this printer or Enable bi directional support If the printer is connected to the parallel interface ensure that the printer cable supports bi directional communication The BJ Status Monitor is displayed only when the computer and cable support bi directional communication If you do not know whether your comput...

Page 159: ...the hard disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing Ensure that background printing is enabled 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Page Setup tab click Printer control and select Background Printing ...

Page 160: ...P mode and then try printing again Sometimes ECP mode disrupts normal printing 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Setting dialog box 4 Clear the Set printer to ECP mode check box and then click Send 5 Turn the printer off and back on again ...

Page 161: ...indows Printing System driver or CAPT Canon Advanced Printing Technology driver may disrupt normal printing 1 Click the Start button then click Settings and Printers For Windows XP click Start and select Settings Control Panel and then Printers 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port field to FILE ...

Page 162: ...Problems Unique to the Macintosh 162 Troubleshooting Problems Unique to the Macintosh Jagged Text Graphics or Banded Gradations Cannot Print in Background Macintosh ...

Page 163: ...hat your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As the S820 Photo Printer is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing ...

Page 164: ...Ensure that background printing is enabled 1 In the Apple menu select Chooser 2 Click Backgrounding on Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to remove unnecessary files or disable background printing ...

Page 165: ...165 Appendices Appendices For Faster Printing Macintosh Windows ...

Page 166: ...printing on some computers 1 To enable the ECP mode first confirm the following The printer and computer are connected with a parallel printer cable The printer driver has been installed The printer port of the computer supports the ECP mode The parallel port is set to ECP mode in the BIOS settings Note Refer to your computer manual for details on printer port specifications and BIOS settings 2 Op...

Page 167: ...For Faster Printing 167 Appendices 3 Click the Maintenance tab and click the Custom Settings icon 4 Select the Set printer to ECP mode check box and click Send ...

Page 168: ... In this case clear the Set printer to ECP mode check box in the screen above and click Send Turn the printer off and back on to cancel the ECP mode With Windows 95 a problem may remain after you cancel the ECP mode setting See also Unable to Print from the Canon BJ Printer Port in the on line help ...

Page 169: ... speed printing with Canon standard pattern Black printing Fast Draft 4 ppm Standard 3 5 ppm Color printing Fast Draft 4 ppm Standard 2 4 ppm Photo printing PR 101 A4 High Fine 0 47 ppm Print direction Bi directional Print width 8 0 in 203 2 mm max for borderless printing 8 5 in 216 0 mm Resident print control mode Canon extended mode ...

Page 170: ... standard Series B receptacle USB interface Recommended printer cable parallel Material AWG28 or larger Type Twisted pair shielded cable Length Up to 6 5 ft 2 0 m Connectors Amphenol 57 30360 or equivalent Recommended printer cable USB Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 6 5 ft 2 0 m Connectors USB standard Series B pluggab...

Page 171: ... condensation Storage environment Temperature 32 to 95 F 0 to 35 C Humidity 5 to 90 RH no condensation Power supply USA Canada AC 120 V 60 Hz Europe AC 230 V 10 50 Hz Australia AC 240 V 50 Hz Power consumption Standby 3 W Printing 24 W Dimensions without a paper rest and paper output tray 16 9 W 11 6 D 7 0 H in 430 W 294 D 177 H mm Weight Approx 11 lb 5 2 kg ...

Page 172: ...ro Transparencies T shirt Transfers Banner Paper Sheet feeder capacity Plain Paper 75 gsm 100 sheets max High Resolution Paper 80 sheets max Envelopes 10 pieces max Glossy Photo Paper 1 sheet High Gloss Photo Film 1 sheet Glossy Photo Cards 20 sheets max Photo Paper Pro 1 sheet Photo Paper Pro borderless 20 sheets max Transparencies 30 sheets max T Shirt Transfers 1 sheet Banner Paper 1 sheet ...

Page 173: ...dth 3 54 to 8 5 in 90 0 to 215 9 mm height 4 72 to 23 0 in 120 0 to 584 2 mm Weight 17 to 28 lb 64 to 105 g m2 for non Canon brand media Canon Special media High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Transparencies T Shirt Transfers Banner Paper ...

Page 174: ...6BK approx 620 1 approx 1150 2 Cyan BCI 6C approx 980 2 Magenta BCI 6M approx 740 2 Yellow BCI 6Y approx 480 2 Photo Cyan BCI 6PC Photo approx 430 2 Photo Magenta BCI 6PM Photo approx 280 2 1 1500 characters per page normal text at standard and plain paper mode with Windows Me Windows 98 Windows 95 2 Based on printing the ISO JIS SCID No 5 pattern selecting Print a top quality photo and plain pape...

Page 175: ...ndows NT 4 0 including temporary files Note When connecting printer and computer through USB interface use the system under the following operating environment Windows Computer in which Windows XP Windows Me Windows 2000 or Windows 98 was preinstalled by the computer manufacturer on purchase including models with preinstalled Windows 98 that was upgraded to Windows XP Windows Me or Windows 2000 Ma...

Page 176: ...ach edge of media Printing area dark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision 4 x 6 A4 B5 A5 Legal Letter Envelopes Banner Paper ...

Page 177: ...ess printing may cause the top and bottom edges of paper to decrease in print quality or become soiled Size Printable Area width x height 4 x 6 3 7 5 7 in 94 8 144 4 mm A4 8 0 11 4 in 203 2 289 0 mm B5 6 9 9 8 in 175 2 249 0 mm A5 5 6 7 9 in 141 2 202 0 mm 1 2 in 30 5 mm 0 84 in 21 5 mm 0 13 in 3 4 mm 0 13 in 3 4 mm 0 2 in 5 0 mm 0 12 in 3 0 mm Recommended printing area Printable area ...

Page 178: ...o margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled Size Printable Area width x height Legal 8 0 13 7 in 203 2 347 6 mm Letter 8 0 10 7 in 203 2 271 4 mm 1 2 in 30 5 mm 0 84 in 21 5 mm 0 25 in 6 4 mm 0 25 in 6 3 mm 0 2 in 5 0 mm 0 12 in 3 0 mm Recommended printing area Printable area ...

Page 179: ...pecifications Envelopes Size Printable Area width x height US Com 10 8 3 3 9 in 211 8 98 0 mm European DL 7 5 4 1 in 190 5 103 2 mm 0 12 in 3 0 mm 1 04 in 26 5 mm 0 13 in 3 4 mm 0 13 in 3 4 mm Printable area ...

Page 180: ...able Area width x height Banner Paper Letter 8 0 65 7 in 203 2 1668 4 mm A4 8 0 69 8 in 203 2 1774 0 mm 0 13 in 3 4 mm 0 13 in 3 4 mm 0 12 in 3 0 mm 1 2 in 30 5 mm 0 2 in 5 0 mm Max 6 sheets Min 2 sheets Recommended printing area Printable area ...

Page 181: ...ackground printing Windows 159 Banner Paper 113 BCI 6BK 69 BCI 6C 69 BCI 6M 69 BCI 6PC Photo 69 BCI 6PM Photo 69 BCI 6Y 69 BJ Print Monitor Macintosh 59 BJ Status Monitor Macintosh 65 BJ Status Monitor Windows 36 154 158 Booklet Printing 26 Borderless Printing 26 44 Index ...

Page 182: ...g 34 46 78 Cleaning the Printer 83 Client Macintosh 63 Compatible Media Types 90 D Deep Cleaning 34 81 Duplex Printing 27 57 E ECP mode 166 Envelopes 92 Error Message 148 154 156 F Fit to page Printing 26 57 Front cover 15 141 G Gamma Correction Macintosh 55 General Protection Fault 152 Glossy Photo Cards 102 Glossy Photo Paper 98 ...

Page 183: ...a Type Windows 23 N Network Macintosh 62 Nozzle Check Pattern 77 O Opening the Printer Properties Dialog Box Windows 20 P Page Setup Dialog Box Macintosh 43 Page Size Windows 25 Paper feed roller 94 Paper Guide 15 Paper Jams 144 Paper Output Tray 15 Paper Rest 15 Paper Size Macintosh 43 Paper Thickness Lever 17 ...

Page 184: ... Windows 24 Print Dialog Box Macintosh 48 Print Mode Macintosh 48 Print server Macintosh 62 Printable area 176 Printer Driver Macintosh 41 Printer Driver Windows 19 Printer port 150 Printer Properties Dialog Box Windows 20 22 Printhead Holder 17 Printhead Lock Lever 17 Printing Area 176 Printing the Nozzle Check Pattern 74 Q Quiet Mode 35 R Replacing an Ink Tank 69 RESUME CANCEL Button 18 ...

Page 185: ...indows 30 Specifications 169 T Transparencies 109 Transporting the Printer 85 T Shirt Transfers 111 U Uninstalling Printer Drivers Macintosh 66 Uninstalling Printer Drivers Windows 40 USB Port 16 V Vivid Photo 31 53 W When to Replace Ink Tank and Maintain Printhead 68 WPS driver 151 161 ...

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