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Canon AD1, Service Manual

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Maintenance > Related Error Code > PDF error message(Direct Print)

Maintenance > Related Error Code > PDF error message(Direct Print)

PDF error message(Direct Print)

When some reasons make printing impossible during direct print, a message indicating the 
trouble appears on the touch panel while the error lamp is blinking. 

Type

Message

Nature of error

Error level Recovery

05 PDF analysis 

error

Printer PDF 

memory overflow

The work memory 

has become full (or 

exhausted).

Error

Recovery by 

skipping (manual)

Data cannot be 

decoded.

Printer PDF data 

decoding error

Data cannot be decoded 

because there is no 

decoding key, the 

decoding key is wrong, or 

printing is not permitted.

Error

Recovery by 

skipping (manual)

The specified 

printing rage is 

illegal.

Printer PDF 

printing range error

The rate of the specified 

printing page is illegal.

Error

Recovery by 

skipping (auto)

Definition error (not 

defined)

Printer PDF error An error not defined by 

error code has occurred.

Error

Recovery by 

skipping (manual)

T-4-2

Summary of Contents for AD1

Page 1: ...4 3 2 1 PS Printer Kit AD1 Service Manual November 11 2010 Revision 1 Specifications Functions Installation Maintenance ...

Page 2: ...rmation as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Cop...

Page 3: ...trictions 1 8 Halftone screen 1 9 PJTF 1 9 Font substitution 1 9 PS Printer Driver 1 10 Target PDL 1 10 FONT HANDLING 1 10 Functions Basic Function 2 2 FTP Printing 2 2 Commands 2 2 Number of Connections and Used Ports 2 2 Secured Print Jobs 2 3 Overview 2 3 Up to 50 mm of Gutter 2 5 Print Pause 2 5 Format Settings 2 6 Staple Group 2 7 Custom Paper Size Settings Unit Millimeter Inch 2 7 What s the...

Page 4: ...Procedure 3 2 Maintenance Related Error Code 4 2 Confirm method of error code 4 2 853 4 3 Imaging error 4 4 Initialization error 4 4 Work Memory full 4 4 Invalid data 4 4 Processing error 4 4 PDF error message Direct Print 4 5 Error XPS Direct Print 4 6 Related Service Mode 4 7 Invalidating the License for Transfer to a Different Device Level 2 4 7 Possible Situation 4 7 Invalidation Procedure 4 7...

Page 5: ...very unit door which results in supplying the machine with power 2 In the digital circuits 1 is used to indicate that the voltage level of a given signal is High while 0 is used to indicate Low The voltage value however differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocess...

Page 6: ...1 1 Specifications Specifications Specifications ...

Page 7: ...t function Download of the PDF or XPS TIFF JPEG file which becomes usable with Direct Print Kit for PDF XPS H1 Download of the PDF or PS file which becomes usable with PS Printer Kit AE1 Function UFR II PCL Printer Kit Direct Print Kit XPS PS Printer Kit Direct Print Kit PDF Remote UI File PDF N A N A OK OK XPS N A OK N A N A PS N A N A OK N A Web browser content print File PDF N A N A OK OK XPS N...

Page 8: ...nformation no license transfer to the other host machine of the same model is available Invalidating the License for Transfer to a Different Device can only license option Ex 1 The host machine A is the one which employs UFR II as a standard The newly purchased host machine B is a copier only one T 1 2 Want to change the host machine B to a printer model by transfer inactivation of UFR II license ...

Page 9: ...39 7 215 9 Executive 184 2 266 7 12 x 18 304 8 457 2 13 x 19 330 2 482 6 SRA3 320 0 450 0 Envelope Monarch 98 4 190 5 Envelope DL 110 0 220 0 Envelope C5 162 0 229 0 Envelope B5 175 0 250 0 Custom Paper Size Minimum 139 7 x 182 0 Custom Paper Size Long sheet Maximum 330 2 x 487 7 T 1 4 Effective print area of UFR II UFR II Effective print area mm Distance between the paper edge and the printing av...

Page 10: ...d Only Fold Saddle Stitch Fold Saddle Stitch Trim Available when Saddle Finisher is attached O O U O X X X O Available X Unavailable U The setting by UI is possible but it is not possible to print T 1 7 11x17 Legal Letter LetterR S S L S Collate Group O O O O Rotate Unavailable when Finisher is attached X X O O Shift Available when Finisher is attached O O O O Staple Collate Staple Group Available...

Page 11: ... O Booklet Printing Fold Only Fold Saddle Stitch Fold Saddle Stitch Trim Available when Saddle Finisher is attached O O O O 2 O Available X Unavailable U The setting by UI is possible but it is not possible to print 1 Because of using by device only 210 0 to 297 0 x 210 0 to 432 0 can shift 2 Because of using by device only 210 0 to 330 2 x 279 3 to 487 7 can shift However UI has no limit So you c...

Page 12: ...r Lower Right Double Bottom Corner Lower Left and Double Left Hole punch Two holes three holes and four holes This setting is decied at the shipment according to the countries Available printing area Direct Print of PDF file The inside area of 4 0 mm from the lead edge 4 0 mm from the trail edge and 4 0 mm each from both sides 0 mm mode can be supported Direct Print of TIFF JPEG The inside area of...

Page 13: ... FreeText OK XHTML XML CSS are not support Line OK Square and Circle OK Polygon and Polyline OK Text Markup OK Caret OK Rubber Stamp OK Ink OK Popup Unachievable For a PDF Viewer File Attachment OK Prints as icon Sound OK Prints as icon Movie OK Not supporting extracting from movie files Annotation type Can be printed Remarks Screen OK Widget OK Printer s Mark OK Trap Network OK Watermark Unachiev...

Page 14: ...nied authenticated as user Prohibit printing An error will be issued User Authenticate as user for printing Printed according to printing restrictions The low resolution printing restriction will be removed and printing will be at a high resolution Authentication denied authenticated as user Prohibit printing An error will be issued None Printed according to printing restrictions The low resolutio...

Page 15: ...00 4 00 Custom Size Maximum 322 20 479 70 4 00 4 00 SRA3 312 00 442 00 4 00 4 00 12x18 296 80 449 20 4 00 4 00 13x19 322 20 474 60 4 00 4 00 Long sheet Maximum 322 20 622 00 4 00 4 00 The printable area of the host machine is shown The host machine print guarantee area narrows more than this Supported operating systems Windows Driver Version 20 40 Microsoft Windows 2000 Microsoft Windows XP Micros...

Page 16: ...2 2 Functions Functions Basic Function ...

Page 17: ... If the user name anonymous is used any character string can be entered as the password The device displays the string in User filed of Log screen F 2 1 This function is featured mainly to print prn files output from PDL drivers The device processes text files and the like as it receives data in LPR and does not properly print depending on settings The device of PostScript compatible model can pri...

Page 18: ...ans that if the jobs can be changed in priority order the Secured Print job can be prioritized This job is proceeded according to all job information specified by the printer driver etc such as paper supply output the number of copies and finishing information When the processing is completed and all documents are output the documents and job information stored in the image server are deleted e Op...

Page 19: ...2 2 2 4 2 4 Functions Basic Function Secured Print Jobs Overview Functions Basic Function Secured Print Jobs Overview F 2 2 F 2 3 F 2 4 ...

Page 20: ...to overflow from the printable area the overflowing area is missing from the print results The overflowing image will not be reduced to fit into the printable area The gutter width range changed to 0 50 mm US 0 0 to 2 0 inches UK 0 0 to 50 0 mm F 2 5 Print Pause You can suspend ongoing printing of all jobs from the control panel Likewise you can resume the printing working from the control panel T...

Page 21: ...ll be added in regard to the text used to print the result of a job and the following notations to the lead or trail edge Print Date Print User Name Print Page Number Font Style Size Color A change made to Format Settings will affect the following in common and individual selection will not be possible Print Date Print User Name Print Page Number F 2 7 F 2 8 F 2 9 ...

Page 22: ... is selected as Output Method on the Finishing tab Staple Group will be grayed out not permitting selection If Store is selected as Output Method while selecting Staple Group a switchover will take place for Finishing so that Staple Group will be Collate F 2 10 Custom Paper Size Settings Unit Millimeter Inch Paper size was displayed in millimeter or inch depending on the destinations concerning th...

Page 23: ...ote UI and forward the other PDL job simultaneously Sending through the command prompt with a command such as copy b and lpr Use LPD for the method to forward the PDF file from a host PC to the device and forward a job to be printed Use LPR command as a method to forward a job Job using LPD cannot specify various print settings Data Processing The Direct Print can handle up to 4G bytes of data The...

Page 24: ...only from the PC with valid address How to setup In User Mode Top Preferences Network TCP IP Settings IPP Print Settings and set Use SSL to ON In the case of IPPS print from Windows Vista the Common Name should be the IP address of the host machine when generating SSL key User Mode Top Management Settings Device Management Certificate Settings Generate Network Communication key F 2 12 Setup exampl...

Page 25: ...he printer driver on the PC is converted into the image data by page and stored in HDD At this time the images are compressed so as to shorten the internal processing time The high compression ratio enables the rapid processing as the higher the data compression ratio the lighter the amount of load for processing The low compression ratio enables the reproduction close to the original This compres...

Page 26: ...only when the resolution is 1200 dpi How to setup Quality Advaced Settings Density Fine Adjustment F 2 17 Use Creep Displacement Correction This function enables that the images on all pages are rendered in a certain distance from the side edge by means of shifting the amount of margin set by paper type in each page at the time of bookbinding and cutting unnecessary portions using a trimmer and th...

Page 27: ...at Canon utility is no longer needed 3 Auto update of device configuration information The driver collects information from Vista and the device when started This enables to update the driver managed device configuration information automatically WSD settings User Mode Top Preferences Network TCP IP Settings WSD Print Settings Use WSD Use WSD Browsing Use Multicast Discovery F 2 19 WSD Print Setti...

Page 28: ...ect the function that supports PDL Selection PnP The display of PDL Selection PnP is shown when 2 or more of the following options are available to use There will be no detection or installation when there is no supporting driver in PC Supported PDL UFR II PCL PS FAX board installation Setting is available in the following User Mode Top Functions Settings Printer PDL Selection Plug n play F 2 21 ...

Page 29: ...r color changing method For Uniform RGB setting it changes the average value of Red Green and Blue color value to grayscale value Only supports XPS PostScript PDF Imaging and it doesn t support the other PDL Caution Some applications convert the image to grayscale In that case when this image entering to the driver it has already changed to grayscale So this setting is no use Printing Preferences ...

Page 30: ...rawer Auto Selection ON OFF Paper Type Management Settings Dedicated Tray Settings only when finisher is installed Print Priority Initialization of Common Specification Settings 2 PDL common print setting menu Number of Copies 2 Sided Paper Source Print Adjustment Layout Auto Error Skip Timeout Print after PIP Finish Sorter Transparency Cover Sheets Punch only when punch unit is installed Saddle S...

Page 31: ... from 1 2 or 3 pixels F 2 24 F 2 25 3 Set Trapping Density Trapping Density is decided evenly for C M Y and K It can be specified from 25 50 75 or 100 Combination of Trapping and other functions Function that can be combined with Trapping processing Color Balance Adjustment per density area 2 Sided Printing Reduction Layout Trapping is executed after magnification change Composition numbering comp...

Page 32: ...isplacement differs depending on the product device even though the same pixel width and pixel density are specified and print is output effects will differ depending on devices Moreover since the time environment and registration width on image differ even on the same product effects will differ in each case when Trapping processing is executed ...

Page 33: ...his detects and corrects the red eye regardless of races this works for blue or gray color eyes etc Also this can detect and correct the red eye even though only a half face is printed detection for one eye Regarding the correction capability This targets the red eye which size is approx 1 against the short edge of image and may not correct the extremely big or small red eyes The minimum possible ...

Page 34: ...nnot be made an error occurs so printing cannot be made If any of the foregoing conditions are not satisfied PDF file cannot be printed In this case the error message is displayed on the Control Panel and then operation ends Enterable character string length is 128 character long 1 byte for the user name and 24 character long 1 byte for the password at the maximum However the user name which can b...

Page 35: ...3 3 Installation Installation Installation Procedure ...

Page 36: ...heck the number to avoid an error Be sure that the user is aware of the importance of the License Access Number Certificate and that it must be stored away in a safe place 3 Make the following selections user mode system control setup license control Then type in the 16 digit number and click Execute In response the license key will be registered and the appropriate functions will be enabled Other...

Page 37: ...4 4 Maintenance Maintenance Related Error Code Related Service Mode ...

Page 38: ...ance Related Error Code Confirm method of error code Related Error Code Confirm method of error code The error code is displayed in the touch panel by the figure of XXX There is an error message list in the user guide The corresponding content of the error is confirmed F 4 1 F 4 2 ...

Page 39: ... FAX job When Spool is set to ON the data received from the Host cannot be spooled completely because the spool area HDD of the received data is full Use Spool function under System Control Setup Network Setup in service mode Re send the data after the Spool function is set to OFF 2 The number of Binder and Document of CPCA exceeds the upper limit Total 400 each in whole device The number of Binde...

Page 40: ...led by user operation it returns to normal skips importing the remaining data and ends Invalid data This error occurs when invalid data which is impossible to be analyzed is detected during data analysis of JPEG or TIFF When the direct print function detects invalid data it prints pages that have already been rendered and executes either of the followings After that if it is possible to continue t...

Page 41: ...Printer PDF memory overflow The work memory has become full or exhausted Error Recovery by skipping manual Data cannot be decoded Printer PDF data decoding error Data cannot be decoded because there is no decoding key the decoding key is wrong or printing is not permitted Error Recovery by skipping manual The specified printing rage is illegal Printer PDF printing range error The rate of the speci...

Page 42: ...S rendering error Auto Error occurs in the rendering system Turn OFF ON the main power switch and send the job again When this symptom still occurs call the service center Type Message Continuance of processing Cause Remedy Recovery Analysis Error XPS memory full error Auto Memory space is not enough for rendering 1 Press the online button to continue the processing However the output result of th...

Page 43: ...onger available as soon as an invalidation certificate is issued The user contacts the Sales Company and provides the following the invalidation certificate the device serial number of the source of transfer the device serial number of the target of transfer reason of transfer In response the Sales Company may issue a license key for new installation on a different device The user must take note o...

Page 44: ...ons PDF OOXML Office Open XML XPS Direct print XPS MEMO Not all foregoing options are available in all countries and regions 2 If an option has already been installed 1 will be indicated under A If you want to invalidate it select it and type in 0 so that the indication under B will change to 0 3 Thereafter when OK is pressed the indication under A will change to 0 and at the same time an invalida...

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