
Troubleshooting
55
Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes
indicate the type of error that has occurred. Count the flashes and take the appropriate
action to correct the error.
Number of
flashes
Possible Cause
Try This
Two flashes
Printer is out of
paper
Reload paper and press the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button.
Three flashes
Paper jam
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button. See "Paper Jams
Paper Jams
Paper Jams
Paper Jams"
""" on page 54.
Four flashes
Empty ink tank
Press the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button to resume printing with an empty ink tank.
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See "Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank"
""" on page 31.
Six flashes
Print head not
installed
Install the print head. If the print head is already installed, remove the print head
and check the electrical contacts for foreign matter, then reinstall.
After reinstall the print head, you may need to realign it.
Seven flashes
Defective print
head
Remove the print head and check the electrical contacts for foreign matter, then
reinstall it.
If the print head fails to work properly after reinstalling it, contact the Customer
Care Center.
Eight flashes
Waste ink tank
almost full
The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flashes indicate that this tank is nearly full.
Press the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button to clear the error so printing can continue.
Contact the Customer Care Center.
Turn off and unplug the printer from the power supply. Then plug the printer back
in and turn it back on. If the problem persists, contact the Customer Care Center.
Note
POWER lamp flashes
alternately in green and
orange
Summary of Contents for 7822A001 - i 950 Color Inkjet Printer
Page 4: ...Contents 2 ...
Page 50: ...Printing Maintenance 48 ...