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Table of Contents

INTRODUCTION ................................................................... 4

Manuals for the RP10 ............................................................  4
Symbols Used in This Manual................................................  4

Important Safety Instructions............................................. 6

Handling .................................................................................  6
Installation Location ...............................................................  7
Power Supply .........................................................................  8
Moving the Printer ..................................................................  8

Introduction to the RP10..................................................... 9

Packaging: What Is in the Box? ..................................................  9

Recommended Paper ............................................................  9

Part Names ...............................................................................  10
Exterior Dimensions ..................................................................  11
Status LED ................................................................................  11

Preparing the Printer......................................................... 12

Loading the Paper .....................................................................  12

Cautions Regarding Paper...................................................  12
Loading Paper......................................................................  13

Installing the Software ...............................................................  14

Operating Conditions ...........................................................  14
How to Install........................................................................  15

Connecting the Printer to a Computer.......................................  16

USB Connections.................................................................  16
Connecting to a Wired LAN (CR-150N/CR-120N only)........  16
Connecting the Power Cord .................................................  17

Turning ON and OFF the Power ...............................................  17

Turning ON the Power .........................................................  17

Setting RP10 Configuration.......................................................  18
Printer Driver Settings ...............................................................  20

Cautions When Printing ....................................................23
Maintenance .......................................................................24

Daily Cleaning ...........................................................................  24

Main Unit ..............................................................................  24
Thermal Head.......................................................................  25
Moving blade initialize sensor ..............................................  25
Paper Sensor .......................................................................  25
Platen Roller.........................................................................  26

About Paper Jams.....................................................................  27

Removing Paper Jammed inside the Printer........................  27
Removing Paper Jammed in the Auto Cutter Section..........  27

Cautions When Storing and Not Using the Printer 
For an Extended Period of Time ...............................................  27

Troubleshooting ................................................................28

When the Printer is Not Recognized .........................................  28
Feeding Trouble ........................................................................  28
Printing Trouble .........................................................................  28
Software Installation Trouble .....................................................  29
Uninstalling the Software...........................................................  30

Appendix ............................................................................31

About Preprinted Paper.............................................................  31

About Mark For Position Detection.......................................  31
About Mark Detection Area ..................................................  31

Test Print ...................................................................................  32
Specifications ............................................................................  33

Printer Specifications............................................................  33
Paper Specifications.............................................................  33
Option...................................................................................  33

Summary of Contents for 6830010

Page 1: ...Please read this manual before operating this printer User Manual RP10 ...

Page 2: ...he Industry Canada RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE For 120V models Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada ENERGY STAR Office Equipment Program This program is for U S A and Canada As an ENERGY ST...

Page 3: ...l or household use under limited circumstances Trademarks Canon and the Canon logo are registered trademarks of Canon Inc in the United States and may also be trademarks or registered trademarks in other countries Microsoft Windows Windows 8 1 and Windows 10 are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Microsoft product screen shot s rep...

Page 4: ...f everything you need to do to operate the RP10 from the introduction to the RP10 to basic operations maintenance troubleshooting etc User Manual is included as a PDF file on the CD ROM You need Acrobat Reader to view the manual You can download Adobe Reader from the Adobe website May not be supplied depending on the country of purchase Symbols Used in This Manual The following symbols are used in...

Page 5: ...Turning ON and OFF the Power 17 Turning ON the Power 17 Setting RP10 Configuration 18 Printer Driver Settings 20 Cautions When Printing 23 Maintenance 24 Daily Cleaning 24 Main Unit 24 Thermal Head 25 Moving blade initialize sensor 25 Paper Sensor 25 Platen Roller 26 About Paper Jams 27 Removing Paper Jammed inside the Printer 27 Removing Paper Jammed in the Auto Cutter Section 27 Cautions When St...

Page 6: ...e power and disconnect the power cord from the power outlet CAUTION To avoid damage to the printer never place the printer on an unstable or vibrating surface The printer may tip or fall over causing injury Keep all liquids beverages or any type of liquid and clips staples necklaces or other metal objects away from the printer If you accidentally spill liquid or drop a metal object into the printe...

Page 7: ...installation in such places is unavoidable provide a curtain or similar object to shade the printer Places subject to dust and fumes Places that are uneven unsteady or subject to vibrations Places where corrosive gases or salty winds are generated When installing the Check Reader CR 150 CR 120 on top of the printer make sure that the paper output sections of both the Document Feeder of the CR 150 ...

Page 8: ...ized Canon dealer or service representative for further information Never place an object on top of the power cord or step on the power cord Never bundle the power cord or wrap the cord around an object such as a table leg Do not tug on the power cord When you remove the power cord grip it by the power plug head Keep the area around the power outlet free of obstacles Moving the Printer When you mo...

Page 9: ...points Do not store it in a high temperature high humidity place Do not store for long periods of time in places exposed to direct sun light Do not use solvent type glue for pasting Do not let it touch plastic film containing plasticizer for a long time Do not stick it together with diazotized copying paper Do not wet and scratch paper Packaging What Is in the Box RP10 Setup Guide Power Cord 1 USB...

Page 10: ...ut paper Operation Buttons Paper Sensor This sensor detects the status of paper Warning Label This shows warning when using printer Cover Open Lever To open the Paper Cover Rear View Power Button USB Connector Port To connect to the PC Power Connector To plug the supplied power cord Status LED Displays status of the printer Feed Button To feed paper ...

Page 11: ... printer The colors and patterns of the light indicate the following Ready state Lit green No paper Blinking red RAM error Blinking red and green alternately Other errors Lit red During download Blinking green Exterior Dimensions 370 mm 14 6 with the Paper Cover open 280 mm 11 170 mm 6 7 91 mm 3 5 135 mm 5 31 Status LED ...

Page 12: ...l operating conditions Thermal paper does not like an environment where temperature or humidity is high Especially when temperature reaches 60 C 140 F or higher discoloring begins Take extra care when storing paper If the temperature becomes high while paper is caught in the paper output section the paper components may begin to melt and cause the paper to stick to the thermal printhead When using...

Page 13: ...ly pull the edge of paper and then close the Paper Cover while pulling the paper forward so that the paper will not be loosened The Status LED is lit green and the printer is ready to print IMPORTANT Make sure to close the Paper Cover completely by pushing the protrusion in its center If you push the edge of the Paper Cover it becomes in a semi locked state and may not be able to feed paper Load t...

Page 14: ...onfiguration on p 18 OPOS Driver The driver to control the RP10 using the OPOS compliant software Printer Driver The driver to print using the Windows print features Operating Conditions Install the software on a computer that meets the following requirements Operating Systems Microsoft Windows 8 1 32 64bit Microsoft Windows 10 32 64bit Microsoft Windows Server 2012 R2 Microsoft Windows Server 201...

Page 15: ...g close it in advance B Download usable software from the Canon website IMPORTANT Once any version of the software is installed you need to uninstall it before you re install C Double click Setup exe of the downloaded software The installation screen appears D Follow the on screen instructions to complete installation Once installation is complete RP10 Configuration automatically starts When the f...

Page 16: ...ossible for computers connected to the LAN to use it for printing Use a LAN cable to connect the CR 150N CR 120N to the wired LAN router IMPORTANT Connect computers to the router by wired or wireless LAN Router and LAN cables are not included and must be obtained separately Connecting the Printer to a Computer Type A Plug Type B Plug USB Cable USB Connector Type A Plug Type B Plug USB Cable USB Co...

Page 17: ...even when the paper is properly loaded there is a problem with the printer Turn OFF the power and contact your local authorized Canon dealer or service representative to have the printer serviced WARNING If you hear strange sounds detect smoke or abnormal heat sense a vibration or smell odd odors around the printer turn OFF the power immediately and disconnect the power cord from the power outlet ...

Page 18: ... a long period of time NOTE The printer will turn off automatically if 4 hours elapse without printing being performed To use the printer you must specify the COM port driver and paper that you want to use with RP10 Configuration A Immediately after the software installation RP10 Configuration starts automatically Make sure that the screen below is displayed Setting RP10 Configuration B C D ...

Page 19: ...10 to this computer appears under USB confirm the cable connections see p 16 and the STATUS LED see p 17 Ethernet Manually enter the IP address of the CR 150N CR 120N connected with the RP10 Click Test to check if the connection is established successfully C Specify whether to use the OPOS driver or Printer driver To use with OPOS driver Select the Use OPOS Driver check box and then select the Pap...

Page 20: ...ttings in detail When you click Advanced The Canon RP10 Printing Preferences dialog box appears The Canon RP10 Printing Preferences dialog box has three tabs Layout Extended Settings1 and Extended Settings2 Layout tab Specify the page orientation If you click Advanced here a new screen appears for you to specify the paper out and halftone settings Paper Output Specify the page orientation Document...

Page 21: ...specified paper length Mark Detection settings Mark Detection Specify how to detect the mark when using paper with a mark When you select Each page mark detection is performed for each page and then paper is fed to the mark position When you select Each document mark detection is performed for each document and then paper is fed to the mark position Mark Feed lines Specify the leading edge feed vo...

Page 22: ... per line Feed lines after Cut Specify the paper feed volume after cutting paper in the range of 0 to 255 Unit dot per line 1 mm 8 dots per line B Logo top Logo bottom You can register a new logo or delete the registered logo Logos smaller than 576 dots width and 10 000 lines height in monochrome BMP format can be registered When a logo is registered as Logo top the logo is printed first and when ...

Page 23: ...hermal printhead etc Do not damage or stain the rubber part shaft bearing part platen gear etc of the Platen Roller Doing so may result in malfunctions Make sure that no oils or fats or foreign substances adhere especially to the rubber part The top and side surfaces of the metal parts may discolor etc However this does not affect the function of the printer If hand fats adhere to the thermal prin...

Page 24: ...ohol benzene or paint thinner This may cause a fire and electrical shock or cause the exterior of the printer to disfigure or discolor Do not touch the blade fixed at the upper part of the paper output section or side surfaces of the metal parts You may cut your fingers or get injured When opening or closing the Paper Cover do not hold the Platen Roller Doing so may deform the Platen Roller Do not...

Page 25: ...r that may damage the heat generating part Do not apply excessive force to the thermal printhead C Allow the thermal printhead to dry completely and then close the Paper Cover Moving blade initialize sensor If paper dusts etc generated while cutting paper adhere to the Moving Blade Initialize Sensor sensor misrecognition may occur If they adhere to the Moving Blade Initialize Sensor follow the ste...

Page 26: ...r paper feed or print quality problems may occur If they adhere to the Platen Roller follow the steps below to clean it IMPORTANT Do not wipe off the yellow grease applied to the platen gear Doing so may shorten its life Do not use solvents etc A Push the Cover Open Lever down to open the Paper Cover B Lightly wipe the platen surface with a soft dry cloth to remove the stains C Close the Paper Cov...

Page 27: ...an extended period of time kept at room temperature for more than half a year store the printer with a sheet of paper inserted between the thermal printhead and Platen Roller If the rubber part of the Platen Roller and thermal printhead stay in direct contact with each other for an extended period of time the rubber part may deform and have adverse effects on the print quality Do not store the pri...

Page 28: ...e the printer Feeding Trouble Cause Paper is not fed A paper jam occurs Remedy Check that paper is loaded in the printer properly Check that the Paper Cover is closed tightly When a print error is occurring clear the error When the Platen Roller is dirty clean it Printing Trouble Cause The power cannot be turned ON The power goes OFF Remedy Check that the power cord is connected properly Cause The...

Page 29: ...etting for the print spooler is set to Manual default setting proper installation may not be possible Perform the following to verify the print spooler setting start the service and then reinstall the software after uninstalling it Ribs Damper spring 1 Click the Start button and then click Control Panel 2 Click System and Security Administrative Tools in the Control Panel 3 Double click Service in...

Page 30: ...grams separately Then re install the software See Installing the Software on p 14 IMPORTANT Be sure to Log On as the Administrator A From the Windows task bar click the Start button and then Control Panel B Click Uninstall a program The Uninstall or change a program dialog box appears C Click Canon RP10 Driver or CEI USBCOM driver Uninstaller in the list of programs and click Uninstall The delete ...

Page 31: ... Select the type of ink that contains 50 ppm or smaller Na and K ions respectively and 100 ppm CI ions Recommended ink T K TOKA RNC type The surface intensity of the thermal layer is weaker than that of general printing paper Take extra care about ink s Total Area Coverage TAC Make sure that ink s TAC values are approximately 6 0 for general thermal paper and are comparable to those of carbonless ...

Page 32: ...ts The test print is performed repeatedly until you stop it C Press the Feed Button to stop the test print NOTE The test print stops if a printer error such as Paper End or Paper Cover Open etc occurs Once the error is cleared the test print resumes Test Print a 50 checkered pattern printed 2 lines b 25 checkered pattern printed 3 lines c Status of the internal settings printed The statuses of the...

Page 33: ... to 85 RH no dew condensation Storage Temperature 30 to 50 C 21 to 122 F Storage Humidity 10 to 90 RH no dew condensation Dimensions 135 mm H x 170 mm W x 280 mm D 5 31 H x 6 7 W x 11 D Weight 1530 g 3 4 lb Power Supply AC 100 240V 50 60Hz Power Consumption Printing Maximum 55W Sleep mode 0 7W This printer will automatically enter sleep mode after a certain amount of time passes without operation ...

Page 34: ...sch Schalter Aus Español Interruptor apagado Nederlands Schakelaar Off Türkçe Anahtar Kapalı Power off no standby current Hors tension pas de courant de veille Alimentazione assente nessuna corrente di standby Ausgeschaltet ohne Ruhestromaufnahme Máquina apagada sin corriente en espera Uit geen stand byverbruik Güç kapalı bekleme akımı yok English Switch Standby Français Commutateur Veille Sous ho...

Page 35: ...nçais Italiano Apparecchio classe II Deutsch Gerät der Schutzklasse II Español Equipo de clase II Nederlands KlasseII apparatuur Türkçe Sınıf II ekipman Équipement de classe II Indicates this is Class II equipment Indica che questo è un apparecchio di classe II Gibt an dass das Gerät der Schutzklasse II entspricht Indica que se trata de un equipo de clase II Geeft aan dat deze apparatuur in Klasse...

Page 36: ...önlemi English Français Symbole CC DC symbol Indicates direct current Italiano Simbolo corrente continua C C Indica la corrente continua Deutsch Gleichstrom Symbol Español Símbolo CC Nederlands DC pictogram Türkçe DC sembolü Indique qu il s agit de courant continu Kennzeichnet Gleichstrom Indica corriente continua Geeft gelijkstroom aan Düz akımı gösterir English Français Italiano Deutsch Español ...

Page 37: ...DA CANON EUROPA N V BOVENKERKERWEG 59 1185 XB AMSTELVEEN THE NETHERLANDS CANON AUSTRALIA PTY LTD BUILDING A THE PARK ESTATE 5 TALAVERA ROAD MACQUARIE PARK NSW 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 FUSIONOPOLIS PLACE 15 10 GALAXIS SINGAPORE 138522 CANON INDIA PVT LTD 7TH FLOOR TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON 122002 HARYANA INDIA PUB 6T3 0013 E1 70 CANON ELECTRONICS INC 2017 ...

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