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Printing Problems

23FJ-04S

See Common Problems(P. 262) also.

Printing results are not satisfactory. Paper creases or curls.

Cannot Print Properly(P. 270)

You cannot print.

●

Can you print a Windows test page? If you can print a Windows test page, there is no problem with the
machine or the printer driver. Check the print settings of your application.

Printing a Test Page in Windows(P. 335)

If you cannot print a test page, check the following according to your environment.

Wireless LAN connection

●

Check the connection status (signal strength) of the wireless LAN.

Viewing Network Settings(P. 45)

●

If the connection is poor, try the following.
- Change the channel of your wireless LAN router. If you have more than one router, set the channels to

be at least five channels apart.

- If you can change the radio output power of your wireless LAN router, raise the output power.

●

If your computer is connected to a wireless LAN, are the computer and this machine using the same
wireless LAN router SSID? If they are different, reset the wireless LAN connection settings of this machine.

Viewing Network Settings(P. 45)
Checking the SSID to Which Your Computer is Connected(P. 339)
Connecting to a Wireless LAN(P. 26)

When you reset wireless LAN connection settings

●

As the wireless LAN router, select the one with the SSID to which the computer is connected.

●

Have you selected the correct port? If there is no port to use, create a port.

Checking the Printer Port(P. 337)
Configuring Printer Ports(P. 50)

●

Is communication not limited by the firewall on your computer? If IP addresses are incorrectly entered,
you will be not able to access the machine. In that case, you need to use the operation panel to set <IPv4
Address Filter>, <IPv6 Address Filter>, or <MAC Address Filter> to <Off>.

Restricting Communication by Using Firewalls(P. 150)
<IPv4 Address Filter> (P. 230)
<IPv6 Address Filter> (P. 230)
<MAC Address Filter> (P. 230)

●

Disable security software and other resident software.

●

Reinstall the printer driver.

Installing Drivers(P. 72)

Troubleshooting

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Summary of Contents for 2438C006

Page 1: ...imageCLASS LBP162dw User s Guide USRMA 2767 01 2019 12 en Copyright CANON INC 2019 ...

Page 2: ... Selecting a Wireless Router 32 Setting Up Connection by Specifying Detailed Settings 34 Checking the SSID and Network Key 37 Setting IP Addresses 38 Setting IPv4 Address 39 Setting IPv6 Addresses 42 Viewing Network Settings 45 Configuring Settings for Communication with a Computer 47 Configuring Printing Protocols and WSD Functions 48 Configuring Printer Ports 50 Setting Up Print Server 54 Config...

Page 3: ...aper Size and Type in the Multi Purpose Tray 108 Registering a Custom Paper Size 110 Limiting the Paper Sizes Displayed 111 Entering Quiet Mode 112 Entering Sleep Mode 114 Printing 116 Printing from a Computer 117 Canceling Prints 119 Checking the Printing Status and Log 121 Linking with Mobile Devices 124 Connecting with Mobile Devices 125 Connecting via a Wireless LAN Router LAN Connection 126 C...

Page 4: ...Machine s Functions 173 Restricting USB Functions 174 Disabling HTTP Communication 175 Disabling Remote UI 176 Managing the Machine from a Computer Remote UI 177 Starting Remote UI 178 Checking the Status and Logs 181 Setting Up Menu Options from Remote UI 186 Updating the Firmware 189 Initializing Settings 191 Setting Menu List 194 Direct Connection 195 Network Settings 196 Output Reports 205 Pre...

Page 5: ...es for Each Message 285 Countermeasures for Each Error Code 296 Clearing Paper Jams 297 Paper Jams inside the Machine 298 When a Problem Cannot Be Solved 302 Appendix 305 Third Party Software 306 Feature Highlights 307 Going Green and Saving Money 308 Improving Efficiency 310 So Much More 311 Specifications 313 Main Unit 314 Available Paper 317 Printer Functions 320 Management Functions 322 System...

Page 6: ...Important Safety Instructions Important Safety Instructions 2 Installation 3 Power Supply 5 Handling 6 Maintenance and Inspections 8 Consumables 9 Important Safety Instructions 1 ...

Page 7: ...low the instructions to properly use this machine Do not perform any operations not described in this manual Canon will not be responsible for any damages resulting from use not described in this manual improper use or repair changes not performed by Canon or a third party authorized by Canon Installation P 3 Power Supply P 5 Handling P 6 Maintenance and Inspections P 8 Consumables P 9 Important S...

Page 8: ...t may result in a fire or electrical shock Do not use near medical equipment Radio waves emitted from this machine may interfere with medical equipment which may result in malfunctions and accidents If any foreign substance falls into this machine unplug the power plug from the AC power outlet and contact your local authorized Canon dealer Do not install in the following locations The machine may ...

Page 9: ...t may warp from the weight of the machine or where the machine is liable to sink a carpet etc Do not install in a location where condensation occurs Water droplets condensation may form inside the machine when the room where the machine is installed is heated rapidly and when the machine is moved from a cool or dry location to a hot or humid location Using the machine under these conditions may re...

Page 10: ...result in a fire or electrical shock Do not wrap the power cord or tie it in a knot as this may result in a fire or electrical shock Insert the power plug completely into the AC power outlet Failure to do so may result in a fire or electrical shock Remove the power plug completely from the AC power outlet during a thunder storm Failure to do so may result in a fire electrical shock or damage to th...

Page 11: ...erface cables resulting in a fire or electrical shock When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet do not touch the metal part of the connector as this may result in an electrical shock If you are using a cardiac pacemaker This machine generates a low level magnetic flux and ultrasonic waves If you use a cardiac pacemaker and feel abnormalities ple...

Page 12: ...rating mode if the operating noise is of concern it is recommended that the machine be installed in a place other than the office Other precautions Follow the instructions in the caution label attached to this machine Avoid shaking or applying shock to this machine Do not forcibly open and close doors covers and other parts Doing so may result in damage to the machine Do not touch the contacts ins...

Page 13: ... use alcohol benzine paint thinner or other flammable substances Do not use tissue paper or paper towels If these substances come into contact with electrical parts inside the machine they may generate static electricity or result in a fire or electrical shock Check the power cord and plug periodically for damage Check the machine for rust dents scratches cracks or excessive heat generation Use of...

Page 14: ...se move away from the toner cartridge and consult your physician immediately Use caution not to inhale any toner If you should inhale toner consult a physician immediately Use caution so that toner does not get into your eyes or mouth If toner should get into your eyes or mouth immediately wash with cold water and consult a physician Use caution so that toner does not come into contact with your s...

Page 15: ...ssary do not take out the drum cartridge from the packing material or from this machine Storing the toner cartridge or the drum cartridge Store in the following environment to ensure safe and satisfactory use Storage temperature range 32 to 95 F 0 to 35 C Storage humidity range 35 to 85 RH relative humidity no condensation Store without opening until the toner cartridge or the drum cartridge is to...

Page 16: ...non drum cartridges in the marketplace Use of counterfeit toner cartridge or drum cartridge may result in poor print quality or machine performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner cartridge or drum cartridge For more information see global canon ctc Availability period of repairing parts toner cartridges drum cartridges and the...

Page 17: ...Setting Up Connection by Specifying Detailed Settings 34 Checking the SSID and Network Key 37 Setting IP Addresses 38 Setting IPv4 Address 39 Setting IPv6 Addresses 42 Viewing Network Settings 45 Configuring Settings for Communication with a Computer 47 Configuring Printing Protocols and WSD Functions 48 Configuring Printer Ports 50 Setting Up Print Server 54 Configuring the Machine for Your Netwo...

Page 18: ...uired Before Use P 15 The functions installed on the machine vary depending on the model you purchased Before using the machine see Main Functions P 14 and check the available functions Configuring Initial Settings of the Machine Setup Guide You can easily configure the initial settings required to use the machine such as date time and network settings by following the on screen guidance Setting U...

Page 19: ...ith function Without function Function LBP162dw Display Black and white LCD 2 sided printing Wired LAN Wireless LAN Direct Connection Remote UI Default System Manager PIN Not specified Toner Replenishment Service For the available driver types see the CD ROM DVD ROM supplied with the machine or see the Canon website http www canon com LINKS Viewing User s Guide P 331 Setting Up 14 ...

Page 20: ...ss P 16 Step 1 Setting Up Using the Setup Guide P 18 Step 2 Setting Up the Network Environment P 22 Configure the network settings that are not covered in the Setup Guide If you do not need to use the Setup Guide configure the network settings from here Step 3 Installing Drivers P 72 Setting from the Remote UI When the network environment settings are complete you can efficiently set the machine f...

Page 21: ...device participating in a computer network A global IP address is used for the communication connecting to the Internet and a private IP address is used for the communication within a local area network such as a LAN in the company If a global IP address is assigned your printer multifunction machine is open to the public and can be accessed via the Internet Thus the risk of information leakage du...

Page 22: ...the TLS Encrypted Communication see Configuring the Network Security Settings P 148 and on the procedures to specify see Configuring the Key and Certificate for TLS P 159 Setting PIN to Manage Information Stored in the Machine If a malicious third party attempts to gain unauthorized access to a printer multifunction machine setting PIN to information stored in the machine will reduce the risk of i...

Page 23: ...l Time UTC is the primary time standard by which the world regulates clocks and time The correct UTC time zone setting is required for Internet communications 2 Enter the date and time and press Step 3 Setting the Access Security Measures Set a PIN to access the Remote UI If you do not set a PIN you cannot use the Remote UI 1 Select Yes If you select No this setting required for using the Remote U...

Page 24: ...oner replenishment service requires prior registration with select retailers This service is only available in certain countries This service can be set up through Toner Delivery Settings displayed in Menu Toner Delivery Settings P 236 1 Select Yes If you select No the screen for configuring settings for toner replenishment service is skipped and the Setup Guide finishes Read the displayed message...

Page 25: ... in the Home screen Home Screen P 88 2 Select Timer Settings Date Time Settings Time Zone 3 Select the time zone What is UTC Coordinated Universal Time UTC is the primary time standard by which the world regulates clocks and time Time differences exist depending on the country or area where the machine is used The correct UTC time zone setting is required for Internet communications Setting the Cu...

Page 26: ...is enabled specify the dates from which and to which daylight saving time is in effect 1 Select Menu in the Home screen Home Screen P 88 2 Select Timer Settings Date Time Settings Daylight Saving Time Settings 3 Select Off or On in Daylight Saving Time When you select On proceed to step 4 4 Set the month and day for the start date and then select Apply To set the day specify what day of which week...

Page 27: ...evices or contact your manufacturer Before You Start Follow these steps to connect the machine to a network Check your computer settings Make sure that the computer is correctly connected to the network For more information see the instruction manuals for the devices you are using or contact the device manufacturers Make sure that the network settings have been completed on the computer If the net...

Page 28: ... to the setting you selected in step 2 Connecting to a Wired LAN P 25 Connecting to a Wireless LAN P 26 Set the IP address as necessary At the time of purchase the machine is set to automatically acquire an IP address Change this setting if you want to use a specific IP address Setting IP Addresses P 38 LINKS Configuring Settings for Communication with a Computer P 47 Configuring the Machine for Y...

Page 29: ...talled on your computer and then reinstall them For more information see the manuals for the relevant drivers on the online manual website 1 Select Menu in the Home screen Home Screen P 88 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select Select Wired Wireless LAN 4 Select Wired LAN or Wireless LAN LINKS Setting U...

Page 30: ...to the router 1 Connect a LAN cable Connect the machine to a router by using a LAN cable Push the connector in until it clicks into place 2 Wait for several minutes The IP address is set automatically You can set the IP address manually Setting IP Addresses P 38 LINKS Setting Up the Network Environment P 22 Setting Up 25 ...

Page 31: ...ted to an unsecured network your personal information might be leaked to a third party because radio waves used in wireless communication can go anywhere nearby even beyond walls Wireless LAN security The wireless LAN function of this machine supports WEP WPA PSK and WPA2 PSK For the wireless security compatibility of your wireless router see the instruction manuals for your networking devices or ...

Page 32: ...mation Regardless of the method make sure that you have the required setup information including the SSID and network key Checking the SSID and Network Key P 37 Selecting a Wireless Router Select this setup option if you need to manually set up the connection but want to complete the setup as easily as possible Setting Up Connection by Selecting a Wireless Router P 32 Manually Entering the Setup I...

Page 33: ...er PIN P 145 3 Select Wireless LAN Settings If the Direct Connection will be disabled Is it OK message is displayed select Yes 4 Read the message that is displayed and select OK 5 Select WPS Push Button Mode 6 Select Yes 7 Press and hold the WPS button on the wireless router The button must be pressed within 2 minutes after selecting Yes in step 6 Depending on the networking device you may need to...

Page 34: ...38 While the machine is connected to the wireless LAN the Wi Fi icon is displayed in the Home screen Home Screen P 88 Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless router Power Save Mode P 197 If the IP address of the machine has changed In a DHCP environment the IP address of the machine may be changed automatically If this ...

Page 35: ...e instruction manuals for your networking device From the Operation Panel 2 Select Menu in the Home screen Home Screen P 88 3 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 4 Select Wireless LAN Settings If the Direct Connection will be disabled Is it OK message is displayed select Yes 5 Read the message that is displayed...

Page 36: ...s measured using RSSI Received Signal Strength Indication You can set the IP address manually Setting IP Addresses P 38 While the machine is connected to the wireless LAN the Wi Fi icon is displayed in the Home screen Home Screen P 88 Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless router Power Save Mode P 197 If the IP address...

Page 37: ...ation or AES CCMP for WPA WPA2 encryption you need to set up the connection using Enter Manually Setting Up Connection by Specifying Detailed Settings P 34 1 Select Menu in the Home screen Home Screen P 88 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select Wireless LAN Settings If the Direct Connection will be disa...

Page 38: ...less router is available for connection the machine connects to the device with the strongest signal Signal strength is measured using RSSI Received Signal Strength Indication You can set the IP address manually Setting IP Addresses P 38 While the machine is connected to the wireless LAN the Wi Fi icon is displayed in the Home screen Home Screen P 88 Reducing power consumption You can set the mach...

Page 39: ...creen P 88 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select Wireless LAN Settings If the Direct Connection will be disabled Is it OK message is displayed select Yes 4 Read the message that is displayed and select OK 5 Select SSID Settings Enter Manually 6 Enter the SSID that you have written down Enter the SSID a...

Page 40: ... written down Enter the network key and select Apply 5 Select the desired WEP key Select Select WEP Key select the WEP key you have edited Using WPA PSK or WPA2 PSK 1 Select WPA WPA2 PSK 2 Select an encryption method Auto Sets the machine to automatically select AES CCMP or TKIP to match the setting of the wireless router AES CCMP Sets AES CCMP as the encryption method 3 Enter the network key that...

Page 41: ... wireless LAN the Wi Fi icon is displayed in the Home screen Home Screen P 88 Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless router Power Save Mode P 197 If the IP address of the machine has changed In a DHCP environment the IP address of the machine may be changed automatically If this happens the connection is maintained as ...

Page 42: ...n Encryption When manually setting up a wireless connection by specifying detailed settings you need to specify security settings Check the following information Security types WEP WPA PSK WPA2 PSK Authentication method Open System Shared Key Encryption method TKIP AES CCMP Checking the SSID and Network Key from a Computer The SSID or the network key may have been changed If you do not know the SS...

Page 43: ... network IP address Two versions of IP addresses are available IPv4 and IPv6 Configure these settings depending on the network environment To use IPv6 addresses you need to properly configure the IPv4 address settings Setting IPv4 Address P 39 Setting IPv6 Addresses P 42 Setting Up 38 ...

Page 44: ...for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select TCP IP Settings IPv4 Settings IP Address Settings 4 Configure IP address settings Auto Acquire Select to automatically assign an IP address via DHCP protocol When On is displayed automatic addressing is enabled Manually Acquire Select to configure the IP address settings by manually entering an IP addres...

Page 45: ... Starting Remote UI P 178 If a computer is not available you can check the connection by using the operation panel Testing the Network Connection P 40 When you have changed the IP address after installing the printer driver When the MFNP port is used the connection is maintained as long as the machine and the computer belong to the same subnet therefore you do not need to add a new port When the s...

Page 46: ...LINKS Setting IPv6 Addresses P 42 Viewing Network Settings P 45 Setting Up 41 ...

Page 47: ... address specify the prefix length and default router address Stateless address An address that is generated automatically using the MAC address of the machine and the network prefix that is advertised by the router Stateless addresses are discarded when the machine is restarted or turned ON Stateful address An address obtained from a DHCP server using DHCPv6 For more information about the basic o...

Page 48: ...cannot be entered Prefix Length Enter a number that indicates how many bits are available for the network address Default Router Address Specify the IPv6 address of the default router as necessary Addresses that start with ff or multicast address and the loopback address 1 cannot be entered Use DHCPv6 Select the check box when using a stateful address When not using DHCPv6 clear the check box 6 Cl...

Page 49: ...en you have changed the IP address after installing the printer driver You need to add a new port Configuring Printer Ports P 50 LINKS Setting IPv4 Address P 39 Viewing Network Settings P 45 Setting Up 44 ...

Page 50: ...etting a certain interval before the machine starts communicating Setting a Wait Time for Connecting to a Network P 61 You can print a list of the current network settings User Data List P 254 Viewing IPv4 Settings Status Monitor Network Information IPv4 Select the setting to view Check the settings Viewing IPv6 Settings Status Monitor Network Information IPv6 Select the setting to view Check the ...

Page 51: ...ge that is displayed and select OK 5 Select Wireless LAN Information 6 Select the setting to view Viewing security information To view WEP and WPA WPA2 PSK information use the following procedure Security Settings Select the displayed security protocol Select the setting to view Viewing from the Status Monitor screen Wireless LAN Status and Latest Error Information can be viewed from Status Monito...

Page 52: ...ers on the online manual website Configuring Printing Protocols and WSD Functions P 48 Configuring Printer Ports P 50 Setting Up Print Server P 54 Protocols explained here are rules for delivering document data between a computer and the machine and can be selected according to intended purposes or the network environment Ports are gateways for passing data between network devices If a communicati...

Page 53: ... 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Click Network Settings TCP IP Settings 4 Configure printing protocols Configuring LPD or RAW 1 Click Edit in LPD Print Settings or RAW Print Settings 2 Configure the settings as necessary Use LPD Printing Select the check box to print via LPD When not using LPD printing clear the check box Use RAW Printing Select the ch...

Page 54: ... the operation panel LPD RAW and WSD settings can also be accessed from Menu in the Home screen LPD Print Settings P 201 RAW Print Settings P 201 WSD Settings P 201 Setting up WSD network devices The WSD network devices can be added from the printer folder Open the printer folder Displaying the Printer Folder P 333 click Add a device or Add a printer and follow the on screen instructions For more ...

Page 55: ...orts tab and configure the required settings Adding a port If you have changed the IP address of the machine or you have selected an incorrect port while installing drivers from the Windows printer folder add a new port There are two types of port MFNP Port and Standard TCP IP Port Select the port type according to your environment MFNP Port only for IPv4 environment This is a port that allows the...

Page 56: ...t Auto Detect and select the machine when it is detected and then click Next If the machine is not detected Click Refresh If the problem persists select IP address or MAC address enter the IP address or MAC address of the machine Viewing Network Settings P 45 and then click Next 4 Click Add Finish 5 Click Close Adding a standard TCP IP port 1 Click Add Port 2 Select Standard TCP IP Port in Availab...

Page 57: ...has been changed on the machine side Configuring Printing Protocols and WSD Functions P 48 or the port number has been changed Changing Port Numbers P 156 the corresponding settings on the computer must also be configured This operation is not needed for WSD ports MFNP port 1 Click Configure Port 2 Under Protocol Type select RAW or LPR and change the Port Number 3 Click OK Standard TCP IP port 1 C...

Page 58: ... If you selected Raw change the Port Number If you selected LPR enter lp in Queue Name 3 Click OK 4 Click Close LINKS Setting Up Print Server P 54 Setting Up 53 ...

Page 59: ...m and the bit architecture 32 bit or 64 bit of the print server and client computers When implementing a print server in a domain environment consult your Network Administrator 1 Open the printer folder Displaying the Printer Folder P 333 2 Right click the printer driver icon for this machine and click Printer properties or Properties 3 Click the Sharing tab select Share this printer and enter the...

Page 60: ...der that contains the drivers and then click OK If the print server runs a 32 bit operating system select UFRII us_eng x64 Driver folders on the provided CD ROM DVD ROM If the print server runs a 64 bit operating system select UFRII us_eng 32BIT Driver folders on the provided CD ROM DVD ROM 4 Follow the on screen instructions to install additional drivers 5 Click OK Installing the Drivers on a Com...

Page 61: ...Printing from a Computer P 117 Setting Up 56 ...

Page 62: ...onfigurations as possible and it is equipped with a variety of technologies Consult your Network Administrator and set a configuration to suit your network environment Configuring Ethernet Settings P 58 Changing the Maximum Transmission Unit P 60 Setting a Wait Time for Connecting to a Network P 61 Configuring DNS P 62 Monitoring and Controlling the Machine with SNMP P 66 Configuring SNTP P 70 Set...

Page 63: ...g the System Manager PIN P 145 3 Select Ethernet Driver Settings Auto Detect 4 Select whether to configure Ethernet settings automatically or manually If auto detection is enabled the machine detects and automatically sets the Ethernet communication mode and the type that can be used Configuring Ethernet settings automatically Select On in Auto Detect Configuring Ethernet settings manually 1 Confi...

Page 64: ...es communication data Use this setting for most environments 3 Ethernet Type select the Ethernet type 4 Select Apply LINKS Changing the Maximum Transmission Unit P 60 Setting a Wait Time for Connecting to a Network P 61 Setting Up 59 ...

Page 65: ...may vary on each network Change the settings of the machine as necessary For more information contact your Network Administrator 1 Select Menu in the Home screen Home Screen P 88 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select TCP IP Settings MTU Size 4 Select the MTU LINKS Configuring Ethernet Settings P 58 Set...

Page 66: ...r you change the way that network devices are connected or if you add a new device If this type of problem occurs set a wait time for connecting to the network 1 Select Menu in the Home screen Home Screen P 88 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select Waiting Time for Connection at Startup 4 Enter the wait...

Page 67: ... IPv6 For more information about the basic operations to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Click Network Settings TCP IP Settings 4 Configure DNS settings Configuring IPv4 D...

Page 68: ... updates enter the time in hours in the DNS Dynamic Update Interval text box mDNS Settings Use mDNS Adopted by Bonjour mDNS multicast DNS is a protocol for associating a host name with an IP address without using DNS Select the check box to enable mDNS and enter the mDNS name in the mDNS Name text box DHCP Option Settings Acquire Host Name Select the check box to enable Option 12 to obtain the hos...

Page 69: ...check box to dynamically update the DNS records whenever the machine s IP address is changed To specify the type s of addresses you want to register to the DNS server select the check box for Register Manual Address Register Stateful Address or Register Stateless Address To specify the interval between updates enter the time in hours in the DNS Dynamic Update Interval text box mDNS Settings Use mD...

Page 70: ... IPv4 Settings P 199 IPv6 Settings P 200 LINKS Setting IPv4 Address P 39 Setting IPv6 Addresses P 42 Viewing Network Settings P 45 Setting Up 65 ...

Page 71: ... and use SNMPv3 SNMPv3 With SNMPv3 you can implement network device management that is protected by robust security features Note that TLS must be enabled for the Remote UI before configuring SNMPv3 Configuring the Key and Certificate for TLS P 159 The machine does not support the trap notification feature of SNMP To change the port number of SNMP see Changing Port Numbers P 156 SNMP management so...

Page 72: ... of the community MIB Access Permission For each community select Read Write or Read Only for the access privileges to MIB objects Read Write Permits both viewing and changing the values of MIB objects Read Only Permits only viewing the values of MIB objects Use Dedicated Community Dedicated Community is a preset community intended exclusively for Administrators using Canon software Select the che...

Page 73: ...tion of authentication and encryption settings Authentication Algorithm Click the Authentication On Encryption On or Authentication On Encryption Off for Security Settings for the algorithm that corresponds to your environment Encryption Algorithm Click the Authentication On Encryption On for Security Settings for the algorithm that corresponds to your environment Set Change Password To set or cha...

Page 74: ...ailable such as obtaining machine information via the printer driver Using the operation panel You can also specify SNMPv1 settings and enable disable SNMPv3 settings from Menu SNMP Settings P 202 Enabling Both SNMPv1 and SNMPv3 If both versions of SNMP are enabled it is recommended that MIB access permission in SNMPv1 be set to Read Only MIB access permission can be set independently in SNMPv1 an...

Page 75: ...when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Network Settings TCP IP Settings 4 Click Edit in SNTP Settings 5 Select the Use SNTP check box and specify the required settings Use SNTP Select ...

Page 76: ...with the registered server by clicking Settings Registration Network Settings TCP IP Settings Check NTP Server in SNTP Settings If a proper connection has been established the result is displayed as shown below Note that this operation does not adjust the system clock Setting Up 71 ...

Page 77: ...nding on your machine or environmental conditions some functions may not be available Some of the drivers are not supported depending on the OS For more information about the supported status of the latest OS see the Canon website 2 Proceed with the installation For more information about the installation procedure see the manuals for the drivers and software you are going to use Installation of d...

Page 78: ...Message Display 91 Basic Operation 92 Entering Text 94 Loading Paper 95 Loading Paper in the Drawer 97 Loading Paper in the Multi Purpose Tray 100 Loading Envelopes 102 Loading Preprinted Paper 104 Specifying Paper Size and Type 106 Specifying Paper Size and Type in the Drawer 107 Specifying Paper Size and Type in the Multi Purpose Tray 108 Registering a Custom Paper Size 110 Limiting the Paper Si...

Page 79: ...use the keys on the operation panel and how to view the display Parts and Their Functions P 76 Turning ON the Machine This section describes how to turn the machine ON and OFF Turning ON the Machine P 84 Using the Operation Panel This section describes how to use the display for tasks such as selecting items and adjusting settings Also it describes how to enter characters and numbers Using the Ope...

Page 80: ...s section describes how to place the machine in quiet mode to reduce operation sound Entering Quiet Mode P 112 Entering Sleep Mode This section describes how to set the sleep mode Entering Sleep Mode P 114 Basic Operations 75 ...

Page 81: ...o describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges etc this section also describes the keys on the operation panel Read this section for tips on how to use the machine properly Front Side P 77 Back Side P 79 Multi Purpose Tray P 80 Drawer P 81 Operation Panel P 82 Basic Operations 76 ...

Page 82: ...rm all the operations and specify settings from the operation panel Operation Panel P 82 Basic Screens P 87 Lift handles Hold the lift handles when carrying the machine Relocating the Machine P 251 Power switch Turns the power ON or OFF To restart the machine turn OFF the machine wait for at least 10 seconds and turn it back ON Front cover Open this cover to load paper in the drawer Ventilation sl...

Page 83: ... Multi purpose tray Load the paper into the multi purpose tray when you want to temporarily use a type of paper different from that which is loaded in the drawer Loading Paper in the Multi Purpose Tray P 100 Drawer Load the paper to print in this tray Loading Paper in the Drawer P 97 Basic Operations 78 ...

Page 84: ...onnecting the machine and a computer LAN port Connect a LAN cable when connecting the machine to a wired LAN router etc Connecting to a Wired LAN P 25 Power socket Connect the power cord Anti theft Security Slot This machine is provided with a security slot to which you can attach security wire or equivalent The hole of the security slot is 1 8 4 2 mm wide and 3 8 8 1 mm high For inquiries about t...

Page 85: ...ower the multi purpose tray when loading paper Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine LINKS Loading Paper in the Multi Purpose Tray P 100 Basic Operations 80 ...

Page 86: ...awer 23FJ 01F Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine LINKS Loading Paper in the Drawer P 97 Basic Operations 81 ...

Page 87: ...ing settings press to select the item immediately above the currently selected item When changing setting values press to increase a value key When specifying settings press to proceed to the next screen When entering text press to select the item you want to use Press to increase a setting value such as the contrast of the display key When specifying settings press to select the item immediately ...

Page 88: ...ents waiting to be processed key Press to apply settings or specified details Back key Press to return to the previous screen If you press this key when specifying settings for example the settings are not applied and the display returns to the previous screen LINKS Basic Operation P 92 Basic Operations 83 ...

Page 89: ...firmly inserted into a power outlet 2 Press the power switch The power indicator lights and the machine is ready for printing A blank sheet of paper may be output when you turn ON the power for the first time after purchasing the machine This is not a malfunction LINKS Turning OFF the Machine P 85 Basic Operations 84 ...

Page 90: ...me for the machine to completely shut down Do not unplug the power cord until the display turns off To restart the machine wait for at least 10 seconds after the machine is turned OFF Even when the power is turned OFF the machine continues to consume a small amount of power To reduce power consumption to zero unplug the power plug from the AC power outlet Basic Operations 85 ...

Page 91: ...te functions This section describes basic usage of the display and keys Basic Screens P 87 Basic Operation P 92 Entering Text P 94 If you want to invert the light and dark parts of the display Invert Screen Colors P 206 If you want to adjust the contrast of the display Contrast P 206 LINKS Operation Panel P 82 Basic Operations 86 ...

Page 92: ...en or settings screen appears on the display You can also use the display to check information such as error messages and the machine s operation status Home Screen P 88 Status Monitor Screen P 89 Message Display P 91 Basic Operations 87 ...

Page 93: ...ngs such as the IP address of the machine You can also check the status of the machine such as the amount remaining in the toner cartridge etc or whether any errors occurred Status Monitor Screen P 89 Menu Printer Settings Preferences and many other machine settings start from this button Setting Menu List P 194 Wi Fi icon Displayed when the machine is connected to a wireless LAN Amount remaining ...

Page 94: ...l Displays the amount remaining in the toner cartridge and the drum cartridge Other internal parts may reach the end of their lifetime before the amount remaining in the toner cartridge or the drum cartridge reaches its lifetime Check Counter Displays the total for printouts Viewing the Counter Value P 253 Version Information Displays firmware version information Serial Number Displays the serial ...

Page 95: ...Basic Operations 90 ...

Page 96: ...oner cartridge lifetime is reached Countermeasures for Each Message P 285 When an Error Occurs In some cases when an error occurs instructions on how to respond to the error are displayed Follow the on screen instructions to solve the problem The screen displayed when a paper jam occurs is shown below as an example Basic Operations 91 ...

Page 97: ...n item are inverted when it is selected Changing Setting Values Use to enter values Values in displayed below the entry box are the enterable value range You can also use to select the item you want to use when entering text Entering Text P 94 Using Proceeding to the Next Screen Returning to the Previous Screen Press to proceed to the next screen Press to return to the previous screen You can also...

Page 98: ...Use to enter values When entering text use on the display to move the cursor Entering Text P 94 Using Press to apply a setting You can change a variety of display related settings such as the scrolling speed or the display language Display Settings P 206 Basic Operations 93 ...

Page 99: ... type of text and press Deleting Text Select on the screen and press to delete the character you entered When and do not appear on the screen you can select on the screen and press to delete all of the characters you entered Entering a Space Select Space and press to enter a space When the cursor is located at the last character selecting and pressing allows a space to be entered Moving the Cursor...

Page 100: ...and Type P 106 Precautions for Paper Do not use the following types of paper A paper jam or printing error may occur Wrinkled or creased paper Curled or rolled paper Torn paper Damp paper Very thin paper Thin coarse paper Paper printed by a thermal transfer printer Back side of paper printed by a thermal transfer printer Highly textured paper Glossy paper Notes on use of paper Only use paper that ...

Page 101: ...o evaporate most likely to occur at low room temperatures Storing the Paper Printed with the Machine When handling storing the paper printed with the machine take the following precautions How to Store the Printed Paper Store on a flat surface Do not store together with articles made of PVC polyvinyl chloride such as clear folders Toner may melt resulting in the paper s sticking to PVC articles Ta...

Page 102: ...lti Purpose Tray P 100 When loading A5 size paper When setting the paper size make sure the current paper orientation When loading paper in landscape orientation you must configure this setting in the printer driver For more information refer to the printer driver Help Landscape orientation Portrait orientation 1 Open the front cover 2 Spread the paper guides apart Slide the paper guides outward B...

Page 103: ...een is displayed Notify to Check Paper Settings P 207 Keep the paper stack within the load limit guides Make sure that the paper stack does not exceed the load limit guides Loading too much paper may cause paper jams When loading envelopes or preprinted paper see Loading Envelopes P 102 or Loading Preprinted Paper P 104 4 Align the paper guides against the edges of the paper Align the paper guides...

Page 104: ...t print properly Printing on the Back Side of Printed Paper Manual 2 Sided Printing You can print on the back side of printed paper Flatten any curls on the printed paper and insert it into the drawer or multi purpose tray Loading Paper in the Multi Purpose Tray P 100 with the side to print face up previously printed side face down When using the multi purpose tray load one sheet of paper each tim...

Page 105: ... Only one sheet of paper can be loaded each time you print When loading A5 size paper When setting the paper size make sure the current paper orientation When loading paper in landscape orientation you must configure this setting in the printer driver For more information refer to the printer driver Help Landscape orientation Portrait orientation 1 Open the front cover 2 Lower the multi purpose tr...

Page 106: ...per jams Continue to Specifying Paper Size and Type in the Multi Purpose Tray P 108 Printing on the Back Side of Printed Paper Manual 2 Sided Printing You can print on the back side of printed paper Flatten any curls on the printed paper and insert it into the drawer Loading Paper in the Drawer P 97 or multi purpose tray with the side to print face up previously printed side face down You can use ...

Page 107: ...you want as well as procedures that you need to complete before loading envelopes For a description of the general procedure for loading envelopes in the drawer see Loading Paper in the Drawer P 97 or Loading Paper in the Multi Purpose Tray P 100 Before Loading Envelopes Follow the procedure below to prepare the envelopes before loading 1 Close the flap of each envelope 2 Flatten them to release a...

Page 108: ...velopes Load the envelopes so that the edge with the flap is toward the left side as shown in the illustration Loading Envelopes in the Multi Purpose Tray Load the envelopes Monarch No 10 COM10 DL or C5 in portrait orientation with the short edge toward the machine with the non glued side front side face up You cannot print on the reverse side of envelopes Load the envelopes so that the edge with ...

Page 109: ...nted paper with the proper facing and orientation For a description of the general procedure for loading paper in the drawer see Loading Paper in the Drawer P 97 or Loading Paper in the Multi Purpose Tray P 100 Making Printouts on Paper with Logos Load the paper with the logo side the side to print the document face up Printing on Paper with Logos in Portrait Orientation Printing on Paper with Log...

Page 110: ... the paper to load each time you perform 1 sided and 2 sided printing However if Switch Paper Feed Method is set to Print Side Priority the facing that you use for loading preprinted paper for 2 sided printing logo side face down can also be used for 1 sided printing This setting is especially useful if you frequently perform both 1 sided and 2 sided printing Switch Paper Feed Method P 212 Basic O...

Page 111: ...tings when you load the paper that is different from the previously loaded paper Specifying Paper Size and Type in the Drawer P 107 Specifying Paper Size and Type in the Multi Purpose Tray P 108 Registering a Custom Paper Size P 110 Limiting the Paper Sizes Displayed P 111 If the setting does not match the size and type of loaded paper a paper jam or printing error may occur Basic Operations 106 ...

Page 112: ...When loading custom size paper 1 Select Custom 2 Specify the length of the X side and Y side Execute the following steps in sequence X enter the length of the X side using with to move the cursor between the digits for inputting whole numbers and fractions Y enter the length of the Y side 3 Select Apply 4 Select the paper type LINKS Loading Paper in the Drawer P 97 Limiting the Paper Sizes Display...

Page 113: ...ect Check 2 Select Size Type Settings If the loaded paper size is not displayed select the Other Sizes When loading custom size paper 1 Select Custom 2 Specify the length of the X side and Y side Execute the following steps in sequence X enter the length of the X side using with to move the cursor between the digits for inputting whole numbers and fractions Y enter the length of the Y side 3 Selec...

Page 114: ...Loading Paper in the Multi Purpose Tray P 100 Limiting the Paper Sizes Displayed P 111 Available Paper P 317 Basic Operations 109 ...

Page 115: ...ttings Custom 3 Specify the length of the X side and Y side Execute the following steps in sequence X enter the length of the X side using with to move the cursor between the digits for inputting whole numbers and fractions Y enter the length of the Y side 4 Select Apply 5 Select the paper type LINKS Loading Paper in the Drawer P 97 Loading Paper in the Multi Purpose Tray P 100 Basic Operations 11...

Page 116: ...Select Frequently Used Paper Sizes 3 Clear the check boxes for paper sizes you do not want displayed Ensure that only the check boxes for frequently used paper sizes are selected Paper sizes that are not selected can be viewed by selecting Other Sizes in the paper size setting selection screen 4 Select Apply LINKS Specifying Paper Size and Type in the Drawer P 107 Specifying Paper Size and Type in...

Page 117: ...Entering Quiet Mode Menu Adjustment Maintenance Special Processing Enable Quiet Mode On Specifying a time for the machine to enter quiet mode You can specify a time for the machine to enter or exit quiet mode automatically For example this is useful when wanting to reduce operation noise only for late night operation Menu Timer Settings Quiet Mode Time Specify each setting Apply Start Time Specify...

Page 118: ...Exiting Quiet Mode Menu Adjustment Maintenance Special Processing Enable Quiet Mode Off Basic Operations 113 ...

Page 119: ... message is displayed on the screen There are some exceptions The machine sometimes enters sleep mode when an error message is displayed When the machine is waiting for a wireless LAN connection or Direct Connection Changing the Auto Sleep Time Value Auto Sleep Time is a function that automatically puts the machine into the sleep mode if it remains idle for a specified length of time We recommend ...

Page 120: ...Printing Printing 116 Printing from a Computer 117 Canceling Prints 119 Checking the Printing Status and Log 121 Printing 115 ...

Page 121: ...obile Devices Linking mobile devices such as smartphones or tablets to this machine provides a quick and easy way to print photos and web pages The machine also supports Google Cloud Print Linking with Mobile Devices P 124 Using Google Cloud Print P 138 Printing silently If you mind the printing noise you can reduce the noise by specifying the quiet mode Note that If you print in the quiet mode pr...

Page 122: ...erations P 117 About the Printer Driver Help Clicking Help on the printer driver screen displays the Help screen On this screen you can see the detailed descriptions that are not in the User s Guide Basic Printing Operations This section describes how to print a document on your computer by using the printer driver Paper settings on the machine Normally it is necessary to specify the paper size an...

Page 123: ...4 Click Print or OK Printing starts If you want to cancel printing see Canceling Prints P 119 LINKS Checking the Printing Status and Log P 121 Printing 118 ...

Page 124: ...t click the printer driver icon for this machine and click See what s printing or double click the icon of the printer driver for this machine 2 Select the document you want to cancel and click Document Cancel 3 Click Yes Printing of the selected document is canceled Several pages may be output after you cancel printing Canceling from the Remote UI You can cancel printing from the Job Status page ...

Page 125: ...or Check the Print Job Status Before Canceling Status Monitor Print Job Job Status Select the document Cancel Yes Several pages may be output after you cancel printing LINKS Basic Printing Operations P 117 Checking the Printing Status and Log P 121 Printing 120 ...

Page 126: ...o see whether an error has occurred 1 Select Status Monitor 2 Select Print Job 3 Check the print statuses and logs To check the print statuses 1 Job Status Select the document whose status you want to check Displays detailed information about the document To check the print logs 1 Job Log Select the document whose log you want to check OK is displayed when a document was printed successfully and E...

Page 127: ...n a three digit number is shown in the case of Error This number represents an error code Countermeasures for Each Error Code P 296 LINKS Basic Printing Operations P 117 Canceling Prints P 119 Printing 122 ...

Page 128: ... Wireless LAN Router LAN Connection 126 Connecting Directly Access Point Mode 127 Utilizing the Machine through Applications 129 Using AirPrint 130 Printing with AirPrint 134 If AirPrint Cannot Be Used 137 Using Google Cloud Print 138 Managing the Machine by the Remote Control 140 Linking with Mobile Devices 123 ...

Page 129: ...hine from mobile devices via remote control to confirm printing status and change the settings of the machine Connecting with Mobile Devices P 125 Connecting Directly Access Point Mode P 127 Utilizing the Machine through Applications P 129 Using AirPrint P 130 Using Google Cloud Print P 138 Managing the Machine by the Remote Control P 140 Depending on your mobile device the machine may not operate...

Page 130: ...are using Connecting via a Wireless LAN Router Just as connecting a computer to the machine connect a mobile device to the machine via a wireless LAN router Connecting via a Wireless LAN Router LAN Connection P 126 Connecting Directly Directly connect a mobile device to the machine wirelessly without using wireless LAN It is possible to immediately connect to the machine wirelessly even outside of...

Page 131: ... for your networking devices or contact your manufacturer Connect the machine to a router via the wired or wireless LAN Setting Up the Network Environment P 22 If your mobile devices do not support IPv6 use the IPv4 address Setting IPv4 Address P 39 1 Select Status Monitor in the Home screen Home Screen P 88 2 Select Network Information 3 Display the IP address of the machine IPv4 Select IPv4 IP A...

Page 132: ...he mobile device Configure settings to connect the mobile device to Wi Fi Put the machine into the connection standby status Menu Network Settings Direct Connection Settings set Use Direct Connection to On Specifying the value for time until auto termination You can specify the time to automatically establish a disconnection when the direct connection is enabled Time Until Direct Connection Termin...

Page 133: ...erminates If the status without data transmission between the mobile device and the machine continues during communication by direct connection the communication may end Power saving performance of sleep mode degrades while connecting via direct connection If the machine is used with a wireless LAN you need to keep the machine connected to the wireless LAN when using direct connection When the mac...

Page 134: ...e You can easily print from the menu of applications that support the Android print subsystem For more information on supported operating systems and detailed settings and procedures see the Canon website http www canon com Printing by Mopria The machine also supports Mopria Using Mopria enables you to print from mobile devices that support Android using common operations and settings even if manu...

Page 135: ...used for identifying the machine You can also disable the AirPrint function of the machine Use the Remote UI to change these settings For more information about the basic operations to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registratio...

Page 136: ...he location where the machine is installed Longitude Enter the longitude of the location where the machine is installed 6 Click OK If you select Use AirPrint the following settings are set to On Use HTTP IPP Print Settings Use mDNS IPv4 Settings Use mDNS IPv6 Settings If you change Printer Name that you have once specified you may be unable to print any more from the Mac that has been able to be u...

Page 137: ...ncrypt communications using TLS when performing printing with AirPrint The factory default setting is On Log in to the Remote UI in System Manager Mode Starting Remote UI P 178 Settings Registration Network Settings TCP IP Settings Edit in IPP Print Settings Clear or select the Use TLS check box OK Displaying the Screen for AirPrint You can display the screen for AirPrint on which you can not only...

Page 138: ...gs using TLS or authentication TLS Settings Enables you to change the key and certificate used for TLS Configuring the Key and Certificate for TLS P 159 Key and Certificate Settings Enables you to generate and install a key and certificate or request a certificate to be issued Configuring the Key and Certificate for TLS P 159 Consumables Information Enables you to check the information of consumab...

Page 139: ...e an Apple device and the machine are connected to the same LAN An environment where an Apple device and the machine are connected directly An environment where a Mac is connected to the machine via USB For printing it is required to set Use IPP Printing to On Changing the Setting of Functions Available with AirPrint P 132 Printing from an iPad iPhone or iPod touch 1 Make sure that the machine is ...

Page 140: ...wice tap Print Printing from a Mac 1 Make sure that the machine is turned ON and connected to the Mac For how to make sure of this see Setting Up the Network Environment P 22 2 Add the machine to the Mac from System Preferences Printers Scanners If the machine has already been added this operation is not required 3 Open a document in an application and display the print dialog box How to display t...

Page 141: ... The available settings and paper sizes differ depending on the application you are using 6 Click Print Printing starts Linking with Mobile Devices 136 ...

Page 142: ...ages are displayed on the machine Make sure that Apple devices and the machine are connected to the same LAN If the machine is turned ON it may take several minutes before the machine is ready for communication Make sure that Bonjour on your Apple device is enabled For printing make sure that the paper is loaded in the machine and that the machine contains a sufficient amount remaining in the tone...

Page 143: ...n your country or region A Google account is required to use Google Cloud Print If you do not have a Google account create one on the Google website Checking the Settings of the Machine Check the following before configuring cloud printing Make sure that the IPv4 address or IPv6 address is specified for the machine and that the machine is able to communicate with computers on a network Connecting ...

Page 144: ...ting can now be performed from applications that support Google Cloud Print such as Google Chrome For information on the latest applications that support Google Cloud Print check the Google Cloud Print home page Configuring Settings on the Operation Panel You can also enable or disable the Cloud Print function from Menu in the Home screen Google Cloud Print Settings P 233 Registering from a Mobile...

Page 145: ...er to start the Remote UI Prior to operation confirm the IP address set for the machine Viewing Network Settings P 45 If it is unknown ask your network administrator 1 Start the Web browser of the mobile device 2 Enter http the IP address of the machine in the address entry column If you want to use an IPv6 address enclose the IPv6 address with brackets Example http fe80 2e9e fcff fe4e dbce For a ...

Page 146: ...ficate for TLS 159 Generating the Key and Certificate for Network Communication 161 Generating a Key and Certificate Signing Request CSR 164 Registering the Key and Certificate for Network Communication 167 Configuring IEEE 802 1X Authentication Settings 169 Restricting the Machine s Functions 173 Restricting USB Functions 174 Disabling HTTP Communication 175 Disabling Remote UI 176 Managing the M...

Page 147: ...tor should manage important settings such as access privileges and security settings to ensure that the machine is used safely Configuring the Basic Management System Setting Access Privileges P 144 Configuring the Network Security Settings P 148 Preparing for Risks from Negligence or Misuse Restricting the Machine s Functions P 173 Ensuring Effective Management Managing the Machine from a Compute...

Page 148: ... Managing the System Configuration and Settings Updating the Firmware P 189 Initializing Settings P 191 Managing the Machine 143 ...

Page 149: ...strict use of the Remote UI in General User Mode and in System Manager Mode without a System Manager PIN set System Manager PIN System Manager PIN is intended exclusively for Administrators having full access privileges If you specify this PIN you need to log on to the machine using this PIN in order to access Network Settings or System Management Settings Set the System Manager PIN when you need ...

Page 150: ...ager PIN 4 Press 5 Specify the System Manager PIN Enter a number of up to seven digits and press When PIN Confirm is displayed enter the PIN once again to confirm You cannot set a PIN that consists only of zeros such as 00 or 0000000 To disable the PIN select and press to leave the text box blank and then select Apply and press Setting the System Manager Name 1 Select System Manager Name 2 Enter t...

Page 151: ... of the machine as well as the settings that you can register by using the operation panel The registered information can be viewed on the Device Information page of the Remote UI Checking System Manager Information P 183 If a System Manager PIN is Set If you try to access Network Settings or System Management Settings the following screen is displayed Enter the set PIN Entering a PIN is also requ...

Page 152: ...On 5 Specify the Remote UI Access PIN Enter a number of up to seven digits and press When PIN Confirm is displayed enter the PIN once again to confirm You cannot set a PIN that consists only of zeros such as 00 or 0000000 Be sure not to forget the PIN If you forget the PIN set a new one again with the steps above If System Management Settings are initialized The Remote UI Access PIN is also initia...

Page 153: ...ther devices is assigned port numbers that are predetermined according to the type of protocol The port number must be the same for all communication devices therefore changing it to an arbitrary number is important to prevent hacking from outside Changing Port Numbers P 156 Proxy Settings When the client devices are connected to an external network communication is established through the proxy s...

Page 154: ...n order to prove that the connection is made by an authorized user Authentication information is sent to and checked by a RADIUS server which permits or rejects communication to the network depending on the authentication result If authentication fails a LAN switch or an access point blocks access from the outside of the network The machine can connect to an 802 1X network as a client device Confi...

Page 155: ...cation devices that are connected to a network To prevent this unauthorized access specify the settings for packet filter a feature that restricts communication to devices with specified IP addresses or MAC address Specifying IP Addresses for Firewall Settings P 151 Specifying MAC Addresses for Firewall Settings P 154 Managing the Machine 150 ...

Page 156: ...UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Security Settings IP Address Filter 4 Click Edit to specify a filter type IPv4 Address Inbound Filter Restrict data received by the machine from a computer by specifying an IPv4 address ...

Page 157: ... Register Communication is allowed with devices with any other IP addresses Allowed Addresses Allows communication received only with devices having their IP addresses entered for Address to Register and restricts communication with devices with any other IP addresses Registered as both Allows communication received only with devices having their IP addresses registered in Allowed Addresses and re...

Page 158: ... the addresses 192 168 0 10 192 168 0 20 Specifying a range of addresses with a prefix IPv6 only Enter the address followed by a slash and a number indicating the prefix length fe80 1234 64 Deleting an IP address from exceptions Select an IP address and click Delete 3 Click OK Using the operation panel You can also enable or disable IP address filtering from Menu in the Home screen IPv4 Address Fi...

Page 159: ...UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Security Settings MAC Address Filter 4 Click Edit 5 Specify the settings for packet filtering Specify MAC addresses for exceptions 1 Select the Use Filter check box Select the check box to restrict communication Clear the check b...

Page 160: ... UI in which case you need to set MAC Address Filter to Off MAC Address Filter P 230 Deleting a MAC address from exceptions Select a MAC address and click Delete 3 Click OK Using the operation panel You can also enable or disable MAC address filtering from Menu in the Home screen MAC Address Filter P 230 LINKS Specifying IP Addresses for Firewall Settings P 151 Managing the Machine 155 ...

Page 161: ...onment To change the port number for proxy server see Setting a Proxy P 157 1 Select Menu in the Home screen Home Screen P 88 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 145 3 Select TCP IP Settings Port Number Settings 4 Selecting the protocol of which you want to change the port number Learning more about the protocols...

Page 162: ... necessary proxy information including the IP address port number and a user name and password for authentication For more information about the basic operations to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page...

Page 163: ...erver select the check box and enter alphanumeric characters for the user name in the User Name text box Set Change Password To set or change the password for the proxy authentication when it is enabled select the check box and enter alphanumeric characters for the new password in the Password text box 6 Click OK LINKS Using Google Cloud Print P 138 Managing the Machine 158 ...

Page 164: ...on about the basic operations to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Network Settings TCP IP Settings 4 Click Key and Certificate in TLS Settings 5 Click Register Defau...

Page 165: ...te In this case check that the correct URL is entered in the address field and then proceed to display the Remote UI screen Starting Remote UI P 178 LINKS Monitoring and Controlling the Machine with SNMP P 66 Generating the Key and Certificate for Network Communication P 161 Generating a Key and Certificate Signing Request CSR P 164 Registering the Key and Certificate for Network Communication P 1...

Page 166: ...ons to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Security Settings Key and Certificate Settings 4 Click Generate Key Deleting a registered key and certificate Click Delete on...

Page 167: ...rt Date YYYY MM DD Enter the validity start date of the certificate in the order of year month day Validity End Date YYYY MM DD Enter the validity end date of the certificate in the order of year month day A date earlier than Validity Start Date YYYY MM DD cannot be set Country Region Click the Select Country Region radio button and select the country region from the drop down list You can also cl...

Page 168: ...ome time After the key and certificate is generated it is automatically registered to the machine LINKS Configuring the Key and Certificate for TLS P 159 Registering the Key and Certificate for Network Communication P 167 Managing the Machine 163 ...

Page 169: ... when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 186 Generating a Key and CSR 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Security Settings Key and Certificate Settings 4 Click Generate Key Deleting a registered key and certificate Click Del...

Page 170: ...rithm Certificate Signing Request CSR Settings Country Region Click the Select Country Region radio button and select the country region from the drop down list You can also click the Enter Internet Country Code radio button and enter a country code such as US for the United States State City Enter alphanumeric characters for the location as necessary Organization Organization Unit Enter alphanume...

Page 171: ...Start the Remote UI and log in to System Manager Mode Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Select Security Settings Key and Certificate Settings 4 Click Key Name or Certificate required to register the certificate 5 Click Register Certificate 6 Click Browse specify the file for the certificate signing request and click Register LINKS Co...

Page 172: ... 3 Select Security Settings Key and Certificate Settings or CA Certificate Settings Click Key and Certificate Settings to install a key and certificate or CA Certificate Settings to install a CA certificate 4 Click Register Key and Certificate or Register CA Certificate Deleting a registered key and certificate or CA certificate Click Delete on the right of the key and certificate or CA certificat...

Page 173: ...he right of the key and certificate file you want to register 2 Enter the name of the key and password Key Name Enter alphanumeric characters for the name of the key to be registered Password Enter alphanumeric characters for the password of the private key set for the file to be registered 3 Click OK Registering a CA certificate Click Register on the right of the CA certificate file you want to r...

Page 174: ...cation server authenticate each other by mutually verifying their certificates A key and certificate issued by a certification authority CA is required for the client authentication when authenticating the machine For the server authentication a CA certificate installed via the Remote UI can be used in addition to a CA certificate preinstalled in the machine TTLS This authentication method uses a ...

Page 175: ... 802 1X check box and enter the login name in the Login Name text box Use IEEE 802 1X Select the check box to enable IEEE 802 1X authentication Login Name Enter alphanumeric characters for a name EAP identity that is used for identifying the user 6 Configure the required settings according to the specified authentication method Managing the Machine 170 ...

Page 176: ...etting TTLS PEAP 1 Select the Use TTLS or Use PEAP check box Internal protocol for TTLS You can select MSCHAPv2 or PAP 2 Click Change User Name Password To specify a user name other than the login name clear the Use Login Name as User Name check box Select the check box if you want to use the login name as the user name 3 Set the user name password User Name Enter alphanumeric characters for the u...

Page 177: ...r at least 10 seconds and turn it back ON Using the operation panel You can also enable or disable IEEE 802 1X authentication from Menu in the Home screen IEEE 802 1X Settings P 204 LINKS Configuring the Key and Certificate for TLS P 159 Managing the Machine 172 ...

Page 178: ...may cause a security risk such as an information leakage You can restrict a USB connection with a computer Restricting USB Functions P 174 Disabling HTTP Communication When not performing operations via the network for example when using the machine via USB connection you can disable HTTP communication to prevent a hacking via the HTTP port Disabling HTTP Communication P 175 Disabling Remote Manag...

Page 179: ...ibes how to restrict connection via the USB port of the machine Restricting the USB Connection with a Computer P 174 Restricting the USB Connection with a Computer You can disable the USB port that is used for connecting the machine to a computer If this port is disabled the machine cannot communicate with a computer via USB Menu System Management Settings Use as USB Device Off Restart the machine...

Page 180: ...malicious third party intrusions via the unused HTTP port Disabling HTTP disables some of the network capabilities such as the Remote UI WSD printing and printing with Google Cloud Print Menu Network Settings TCP IP Settings Use HTTP Off Yes LINKS Configuring Printing Protocols and WSD Functions P 48 Using Google Cloud Print P 138 Changing Port Numbers P 156 Managing the Machine from a Computer Re...

Page 181: ...the machine is connected to a computer via USB or if you do not need to use the Remote UI you might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties Menu System Management Settings Remote UI Settings Use Remote UI Off LINKS Disabling HTTP Communication P 175 Managing the Machine from a Computer Remote UI P 177 M...

Page 182: ... You can also make various settings You can do this without leaving your desk making system management easier For more information about the system requirements for the Remote UI see System Environment P 323 Functions of the Remote UI Checking the Status and Logs P 181 Setting Up Menu Options from Remote UI P 186 Basics of the Remote UI Starting Remote UI P 178 Managing the Machine 177 ...

Page 183: ...f a security alert is displayed A security alert may be displayed when the Remote UI communication is encrypted Configuring the Key and Certificate for TLS P 159 When certificate settings or TLS settings have no errors continue browsing the Web site 3 Log in to the Remote UI Select System Manager Mode or General User Mode and then enter the appropriate PIN in Remote UI Access PIN as necessary Syst...

Page 184: ...creen When you log in to the Remote UI the following Portal page appears This section describes the items displayed on the Portal page and the basic operations Device Basic Information Displays the current status of the machine and error information If an error has occurred the link to the Error Information page will be displayed Consumables Information Displays information about consumables Suppo...

Page 185: ... Displays the Status Monitor Cancel page For any of the waiting documents you can check the status history or cancel the processing Settings Registration Displays Settings Registration page When you have logged in to System Manager Mode you can change the settings items and save load the registered data Setting Up Menu Options from Remote UI P 186 Managing the Machine 180 ...

Page 186: ...ng Current Status of Print Documents The list of the documents currently printing or waiting to be printed is displayed Log in to the Remote UI Starting Remote UI P 178 Status Monitor Cancel Job Status You can delete a document job by clicking Cancel If you logged on in System Manager Mode all the print documents currently printing and waiting to be printed will be listed If you entered your user ...

Page 187: ...nformation on the Portal page main page Remote UI Screen P 179 Log in to the Remote UI Starting Remote UI P 178 Status Monitor Cancel Error Information Checking Consumables Consumables information such as a cartridge model number is displayed You can also click Check Consumables Details in the Portal page main page to display this page Remote UI Screen P 179 Log in to the Remote UI Starting Remote...

Page 188: ...Monitor Cancel Device Features Checking System Manager Information Information about the machine and the system manager is displayed This information is set in System Management on the Settings Registration page Log in to the Remote UI Starting Remote UI P 178 Status Monitor Cancel Device Information Managing the Machine 183 ...

Page 189: ...the toner cartridge or the drum cartridge The display can be changed to either the toner cartridge or the drum cartridge Log in to the Remote UI Starting Remote UI P 178 Status Monitor Cancel Cartridge Log Checking Eco Information You can check information such as the number of printouts per month and amount of consumed power Log in to the Remote UI Starting Remote UI P 178 Status Monitor Cancel E...

Page 190: ...LINKS Remote UI Screen P 179 Managing the Machine 185 ...

Page 191: ... machine using the Remote UI Some settings can only be changed when you have logged in to System Manager Mode Some settings may require operations that differ from the procedure described here 1 Start the Remote UI Starting Remote UI P 178 2 Click Settings Registration on the Portal page Remote UI Screen P 179 3 Click the setting you want to configure in the menu on the left side of the screen 4 C...

Page 192: ...6 Specify the required settings 7 Click OK 8 Restart the machine as necessary Turn OFF the machine wait for at least 10 seconds and turn it back ON Managing the Machine 187 ...

Page 193: ... For information about whether you need to restart the machine view the message on the edit screen Managing the Machine 188 ...

Page 194: ...nection Updating via the Internet P 189 Wired LAN connection Updating via the Internet P 189 Updating from a Computer P 190 USB connection Updating from a Computer P 190 If you are in an IPv6 environment you cannot perform firmware update Use USB to re establish connection and perform the update from the computer Checking the firmware version You can check the firmware version from the operation p...

Page 195: ...port Tool utility software to update the firmware from a computer For how to perform firmware update from a computer see the User Support Tool Operation Guide included with the firmware To Put the Machine into a Firmware Update Waiting State Menu System Management Settings Update Firmware Via PC Yes Checking the Firmware Version 1 Select Menu in the Home screen Home Screen P 88 2 Select System Man...

Page 196: ...94 Depending on the settings selected you may need to restart the machine after initialization Menu System Management Settings Initialize Menu Select the item you want to initialize Yes Restart the machine if necessary You can restore the settings only for Network Settings Menu Network Settings Initialize Network Settings Yes Restart the machine Initializing Key and Certificate You can restore the...

Page 197: ...on of all data and machine settings including logs to the factory default values This prevents sensitive data from being leaked when replacing or disposing of the machine When the initialization process finishes the machine automatically restarts Before initializing make sure that there are no documents being processed or waiting to be processed These documents will be deleted when initialization ...

Page 198: ...5 Network Settings 196 Output Reports 205 Preferences 206 Timer Settings 209 Common Settings 212 Printer Settings 214 Paper Settings for Mobile Print 224 Adjustment Maintenance 225 System Management Settings 229 Toner Delivery Settings 236 Setting Menu List 193 ...

Page 199: ...ration select Menu on the Home screen Home Screen P 88 This section describes what each item in the setting menu can configure Refer to the PDF file included in the User s Guide that summarizes the setting menu Menu Route Map P 341 You can print the setting menu in list form to check the current settings Printing Lists of Settings P 254 Setting Menu List 194 ...

Page 200: ...FJ 06L Make a direct connection between a mobile device and the machine Connecting Directly Access Point Mode P 127 Settings for Direct Connection can be specified from Direct Connection Settings P 197 Setting Menu List 195 ...

Page 201: ...pecify this setting You can switch using the following Wireless LAN Settings Selecting Wired LAN or Wireless LAN P 24 Wired LAN Wireless LAN Wireless LAN Settings Specify settings for connecting the machine to a wireless LAN You can also view the current settings or specify the setting for saving power consumption SSID Settings Select to configure a wireless connection by specifying information in...

Page 202: ... Save Mode based on signals emitted from the wireless router Off On Menu Network Settings Wireless LAN Settings Read the displayed message OK Power Save Mode Select Off or On Wireless LAN Information Select to view the current wireless LAN settings Viewing Network Settings P 45 MAC Address Wireless LAN Status Latest Error Information Channel SSID Settings Security Settings Power Save Mode Direct C...

Page 203: ...igure both SSID and network key arbitrarily Use Custom SSID Off On SSID Use Custom Network Key Off On Network Key Menu Network Settings Direct Connection Settings Access Point Mode Settings Use Custom SSID Use Custom Network Key On Enter the SSID network key Apply IP Address Settings for Direct Conn Specify an IP address for using Direct Connection Menu Network Settings Direct Connection Settings ...

Page 204: ...such as computers and printers on a TCP IP network Setting IPv4 Address P 39 Auto Acquire Select Protocol Off DHCP BOOTP RARP Auto IP Off On Manually Acquire IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway Address 0 0 0 0 Check Settings Auto Acquire IP Address Subnet Mask Gateway Address PING Command Select to check that the machine is connected to a computer over a network Testing the Network Conn...

Page 205: ...e Host Name Off On DNS Dynamic Update Off On IPv6 Settings Specify settings for using the machine in an IPv6 network Use IPv6 Enable or disable IPv6 in the machine You can also view the current settings Setting IPv6 Addresses P 42 Off On Check Settings Link Local Address Prefix Length Stateless Address Settings Enable or disable stateless addresses Setting IPv6 Addresses P 42 Off On Check Settings...

Page 206: ...ess Off On DNS Dynamic Update Interval 0 to 24 to 48 hr LPD Print Settings Enable or disable LPD a printing protocol that can be used on any hardware platform or operating system Configuring Printing Protocols and WSD Functions P 48 Off On RAW Print Settings Enable or disable RAW a Windows specific printing protocol Configuring Printing Protocols and WSD Functions P 48 Off On WSD Settings Enable o...

Page 207: ...rotocols according to the network environment Changing Port Numbers P 156 LPD 1 to 515 to 65535 RAW 1 to 9100 to 65535 WSD Multicast Discovery 1 to 3702 to 65535 HTTP 1 to 80 to 65535 SNMP 1 to 161 to 65535 MTU Size Select the maximum size of packets the machine receives Changing the Maximum Transmission Unit P 60 1300 1400 1500 SNMP Settings Specify the settings for monitoring and controlling the...

Page 208: ... SNMP Settings SNMPv3 Settings Select Off or On Acquire Printer Mngt Info from Host Enable or disable the monitoring of printer management information from a networked computer running SNMP compatible software Off On Menu Network Settings SNMP Settings Acquire Printer Mngt Info from Host Select Off or On Dedicated Port Settings Enable or disable the dedicated port The dedicated port is used when p...

Page 209: ...her to automatically detect or manually select the communication mode and the Ethernet type Configuring Ethernet Settings P 58 Off Communication Mode Half Duplex Full Duplex Ethernet Type 10BASE T 100BASE TX On MAC Address Check the MAC address of the machine which is a number unique to each communication device Viewing the MAC Address for Wired LAN P 45 IEEE 802 1X Settings Enable or disable IEEE...

Page 210: ... Output Reports 23FJ 06R You can print out and check the settings of machine setting options and other details as reports or lists Printing Reports and Lists P 254 Setting Menu List 205 ...

Page 211: ...rast the difference between the light and dark parts of the display to suit the installation location of the machine Five Levels Menu Preferences Display Settings Contrast Adjust the contrast Invert Screen Colors Select On to invert the display colors Select On if the display is hard to view even after the brightness was adjusted in Contrast Off On Menu Preferences Display Settings Invert Screen C...

Page 212: ...ettings Specify whether to display a message prompting you to check paper settings when loading paper into the drawer Off On Menu Preferences Display Settings Notify to Check Paper Settings Select Off or On Message Display Time Specify the interval in seconds at which two different messages are alternately displayed 1 to 2 to 5 sec Menu Preferences Display Settings Message Display Time Enter a num...

Page 213: ...French German Italian Japanese Korean Portuguese Spanish Menu Preferences Display Settings Language Select a language Remote UI Language Select the display language used for the Remote UI screens Chinese Simplified Chinese Traditional English French German Italian Japanese Korean Portuguese Spanish Menu Preferences Display Settings Remote UI Language Select a language Setting Menu List 208 ...

Page 214: ...the machine when you want it to run more quietly quiet mode Set a time for the machine to enter quiet mode automatically You can also set the machine to always run in quiet mode Entering Quiet Mode P 112 Start Time Off On Start time setting to enter quiet mode End Time Off On Stop time setting to exit quiet mode Menu Timer Settings Quiet Mode Time Specify each setting Apply Date Time Settings Spec...

Page 215: ...ter daylight saving time is in effect Time Zone Select the time zone If the time zone setting is changed the values set in Current Date Time Settings are also changed accordingly Setting the Date Time P 20 UTC 12 00 International Date Line West to UTC 05 00 Eastern Time US Canada to UTC 14 00 Kiritimati Island UTC Coordinated Universal Time UTC is the primary time standard by which the world regul...

Page 216: ...in Auto Reset Time If a key is not pressed for a specified period of time the screen and the settings are initialized to display the default screen Auto Reset Specify the interval at which the Auto Reset is performed The Auto Reset is not performed in the following cases The setting menu is displayed The machine is processing data such as when printing documents An error message is displayed and t...

Page 217: ...de Priority Drawer 1 Speed Priority Print Side Priority Menu Common Settings Switch Paper Feed Method Select the paper source Select Speed Priority or Print Side Priority Paper Sources Select the paper source that you want to change the setting for Speed Priority When using paper that has been preprinted with a logo you need to change how it is facing when you perform 1 sided and 2 sided printing ...

Page 218: ...ou need to load the paper in the same way as when Speed Priority is selected Loading Preprinted Paper P 104 1 sided printing speed may be slower when Print Side Priority is selected Setting Menu List 213 ...

Page 219: ...nel of the machine the specification from the printer driver overrides that from the operation panel The specification from the operation panel becomes effective in some specific cases such as when printing from UNIX or other operating system that does not support printer drivers Action When Paper Size Mismatch Set whether printing goes ahead if a paper size other than the size loaded in the drawe...

Page 220: ...ority is set to Speed Priority you cannot select Error Diffusion Copies Set the number of copies to print 1 to 999 Menu Printer Settings Copies Set the number of copies to print 2 Sided Printing Select whether to make 2 sided printouts Off On Menu Printer Settings 2 Sided Printing Select Off or On Default Paper Use this item to specify the paper size Available Paper P 317 Setting Menu List 215 ...

Page 221: ... Settings Print Quality Density Adjust the density Apply Toner Save You can save toner consumption when printing from a mobile device Select On when you want to check the layout or other appearance characteristics before proceeding to final printing of a large job Off On Menu Printer Settings Print Quality Toner Save Select Off or On Special Print Mode Select Special Settings 1 if a printed bar co...

Page 222: ...ust the density You can specify this setting only when 1200 dpi is selected in Resolution 1 to 0 to 1 Menu Printer Settings Print Quality Density Fine Adjustment Specify the density Layout Specify the page layout settings such as binding position Binding Location If you are binding the printouts with a binding tool such as a stapler use this item to specify whether to bind on the long or short edg...

Page 223: ...the PCL printing settings such as page layout and print quality Paper Save Select whether to save paper by not outputting blank pages in documents By selecting On the machine will not output blank pages To output all your document data when printing including any blank pages that you have inserted in your document select Off Off On Menu Printer Settings PCL Paper Save Select Off or On Orientation ...

Page 224: ... in Font Number 4 00 to 12 00 to 999 75 point Menu Printer Settings PCL Point Size Specify the point size Pitch Set the font pitch or cpi characters per inch adjustable in 0 01 increments You can specify this setting only when a fixed pitch scalable font or a bitmap font is selected in Font Number 0 44 to 10 00 to 99 99 cpi Menu Printer Settings PCL Pitch Specify the pitch value Form Lines Set the...

Page 225: ...PC8TK PC1004 PIFONT PSMATH PSTEXT ROMAN8 VNINTL VNMATH VNUS WIN30 WINBALT WINL1 WINL2 WINL5 Menu Printer Settings PCL Character Code Select the character code Custom Paper Select whether to set a custom paper size Select On to set the dimensions of the paper in X dimension and Y dimension Off On Menu Printer Settings PCL Custom Paper Select Off or On Unit of Measure Select the unit of measurement ...

Page 226: ... CR to LF Select whether to append a carriage return CR when the machine receives a line feed code LF If Yes is selected the print position moves to the beginning of the next line when the machine receives an LF code If No is selected the print position moves to the next line just under the received LF code Yes No Menu Printer Settings PCL Append CR to LF Select Yes or No Enlarge A4 Print Width Se...

Page 227: ...Resolution Menu Printer Settings PCL Halftones Select the type of image Select the halftone reproduction method Type of image Select the object for which to change the setting Text represents letters and characters Graphics represents lines and figures and Image represents photos and images Color Tone Produces a sharp print with strong contrast of lightness and darkness It is suitable for printing...

Page 228: ...ar edges of text It is suitable for printing characters and fine lines Feed A5 Horizontally Enable or disable horizontal feeding when printing A5 size Off On Menu Printer Settings PCL Feed A5 Horizontally Select Off or On Setting Menu List 223 ...

Page 229: ... Bond 28 lb Bond Heavy 2 29 lb Bond 32 lb Bond Heavy 3 33 lb Bond 60 lb Cover Heavy 4 33 lb Bond 60 lb Cover Labels Bond 1 16 lb Bond 27 lb Bond Bond 2 28 lb Bond 60 lb Cover Envelope Envelope H Menu Paper Settings for Mobile Print Size Type Settings Select the paper size and type Select Frequently Used Paper Sizes Set frequently used paper sizes The paper sizes selected here are displayed as opti...

Page 230: ...dge Enter the cartridge level Special Processing If the print results on special types of paper are not satisfactory the following settings may improve the quality of the printouts Special Printing Mode U Sometimes toner appears splattered around text or patterns in a printout In such cases setting this to On may improve the quality of the printout Off On Menu Adjustment Maintenance Special Proces...

Page 231: ... 1 Mode 2 Menu Adjustment Maintenance Special Processing Special Printing Mode A Select the mode Special Printing Mode G Printed images may fade or streaks may appear when the paper has a lot of paper dust In such cases setting this to On may improve the quality of the printout Off On Menu Adjustment Maintenance Special Processing Special Printing Mode G On Special Printing Mode Q Printed images m...

Page 232: ...Mode R On If you set to On image quality may be affected or a paper jam may occur when a certain length of time elapses after printing on the front side or depending on the ambient humidity When you set this to On Special Printing Mode U Special Printing Mode Q and Special Printing Mode T are set to Off automatically Special Printing Mode T Printing may be uneven when you print in a high humidity ...

Page 233: ...l Printing Mode L On Select Line Width If a printed barcode cannot be read changing this may resolve the problem Auto Thin Slightly Thin Slightly Thick Thick Menu Adjustment Maintenance Special Processing Select Line Width Select the line width Enable Quiet Mode Enable or disable Quiet Mode Off On Menu Adjustment Maintenance Special Processing Enable Quiet Mode Select Off or On Clean Fixing Assemb...

Page 234: ...u P 234 Initialize All Data Settings P 235 Asterisks Settings marked with an asterisk may be unavailable or vary or have different defaults depending on your country or region Network Settings See Network Settings P 196 System Manager Information Settings Specify the PIN exclusively for Administrators who have access privileges to Network Settings and System Management Settings You can set the PIN...

Page 235: ...esses Specifying IP Addresses for Firewall Settings P 151 Inbound Filter Off On Menu System Management Settings Security Settings IPv4 Address Filter Inbound Filter Select Off or On IPv6 Address Filter Enable or disable settings for filtering packets received from devices with specified IPv6 addresses Specifying IP Addresses for Firewall Settings P 151 Inbound Filter Off On Menu System Management ...

Page 236: ...ment Settings Select Country Region Select a country or region Remote UI Settings Configure settings for using the Remote UI Using the Remote UI allows you to configure machine settings from a Web browser Use Remote UI Select whether to use the Remote UI Disabling Remote UI P 176 Off On Menu System Management Settings Remote UI Settings Use Remote UI Select Off or On Remote UI Access Security Sett...

Page 237: ...ble Product Extended Survey Program Enable or disable the Product Extended Survey Program a program for the machine usage survey Off On Menu System Management Settings Enable Product Extended Survey Program Select Off or On Displ Consmbls Info RUI Toner Status Set whether to display a button in the Remote UI or Toner Status for accessing the Web site for purchasing toner cartridges etc Also set wh...

Page 238: ...gistering the Machine with Google Cloud Print P 138 Enable Google Cloud Print Off On Google Cloud Print Registration Status PDL Selection Plug and Play Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer by using Plug and Play Network Select a page description language so that the machine is detect...

Page 239: ...ification XPS Update Firmware Select how to install the firmware update according to the environment of the machine Updating the Firmware P 189 Via PC Via Internet Version Information Initialize Eco Report Counter Select to restore the Eco Report Counter settings to the factory defaults Initializing Eco Report Counter P 191 Initialize Menu Select to restore the settings listed below to the factory...

Page 240: ... Initialize All Data Settings Restores all data including logs and setting values to their default settings Initializing All Data Settings P 192 Setting Menu List 235 ...

Page 241: ... certain countries Asterisks Settings marked with an asterisk may not be displayed depending on the model you are using or other setting items Connect to Server Verify Connection Connect to the server for the toner replenishment service or verify the connection Toner Delivery Settings Activate or deactivate the connection to the server for the toner replenishment service Deactivate Activate Server...

Page 242: ...241 Cleaning the Fixing Assembly 242 Replacing the Toner Cartridge 243 Replacing the Drum Cartridge 246 Checking the Remaining Amount of Consumables 250 Relocating the Machine 251 Viewing the Counter Value 253 Printing Reports and Lists 254 Consumables 256 Maintenance 237 ...

Page 243: ...ng how to clean the machine and adjustment of print quality Basic Cleaning Regular Cleaning P 240 Replacing Consumables Replacing the Toner Cartridge P 243 Replacing the Drum Cartridge P 246 Checking the Remaining Amount of Consumables P 250 Consumables P 256 Maintenance 238 ...

Page 244: ... Adjusting and Managing the Machine Relocating the Machine P 251 Viewing the Counter Value P 253 Printing Reports and Lists P 254 Maintenance 239 ...

Page 245: ...o prevent deterioration in printing quality and to ensure that you use it safely and easily Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior P 241 Internal fixing assembly Cleaning the Fixing Assembly P 242 Maintenance 240 ...

Page 246: ... power outlet When you turn OFF the machine data that is waiting to be printed is deleted 2 Clean the exterior of the machine and the ventilation slots Use a soft well wrung out cloth dampened with water or a mild detergent diluted with water To locate the ventilation slots see Front Side P 77 3 Wait for the exterior of machine to dry completely 4 Reconnect the power cord and turn ON the machine M...

Page 247: ... paper Set the paper in the drawer before performing the following procedure Loading Paper P 95 Cleaning consumes the toner cartridge and the drum cartridge Make sure that there is sufficient amount remaining in the toner cartridge and the drum cartridge beforehand Checking the Remaining Amount of Consumables P 250 1 Select Menu in the Home screen Home Screen P 88 2 Select Adjustment Maintenance 3...

Page 248: ...essage notifies you that the toner cartridge needs to be replaced soon Make sure that you have a replacement toner cartridge ready Replace the toner cartridge if you see this message before you start to print a large job When this message is displayed When printing you can continue printing the original Specify when this message is displayed You can set any value as the percentage of the amount re...

Page 249: ...structions as well as the following procedure 1 Close the paper stopper and then open the toner cover 2 Remove the toner cartridge Do not shake or tilt the toner cartridge Also make sure to avoid applying shocks to the toner cartridge such as by hitting it against something Doing so may cause the toner left in the toner cartridge to leak Remove the toner cartridge gently at the same angle as the s...

Page 250: ...Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge and then place it on a flat surface 5 Replace the toner cartridge 6 Close the toner cover LINKS Consumables P 256 Maintenance 245 ...

Page 251: ...essage notifies you that the drum cartridge needs to be replaced soon Make sure that you have a replacement drum cartridge ready Replace the drum cartridge if you see this message before you start to print a large job When this message is displayed When printing you can continue printing the original Specify when this message is displayed You can set any value as the percentage of the amount remai...

Page 252: ...displayed on the screen See the on screen instructions as well as the following procedure 1 Close the paper stopper and then open the toner cover 2 Remove the toner cartridge Do not shake or tilt the toner cartridge Also make sure to avoid applying shocks to the toner cartridge such as by hitting it against something Doing so may cause the toner left in the toner cartridge to leak Remove the toner...

Page 253: ...dge such as by hitting it against something Doing so may cause the toner left in the drum cartridge to leak Remove the drum cartridge gently at the same angle as the slot 4 Remove the new drum cartridge from the protective bag 5 Replace the drum cartridge 6 Insert the toner cartridge Maintenance 248 ...

Page 254: ...7 Close the toner cover LINKS Consumables P 256 Maintenance 249 ...

Page 255: ...ner Cartridge Displays the amount remaining in the toner cartridge Amount Remaining in Drum Cartridge Displays the amount remaining in the drum cartridge The displayed amount remaining in the toner cartridge or the drum cartridge can be used only as a guide and may differ from the actual amount Other internal parts may reach the end of their lifetime before the amount remaining in the toner cartri...

Page 256: ...n numerical order as in the illustration below Whether the cables with are connected depends on your environment Power plug Power cord USB cable LAN cable 3 When transporting the machine across a long distance remove the toner cartridge and the drum cartridge Procedure for Replacing the Toner Cartridge P 244 Procedure for Replacing the Drum Cartridge P 247 4 Open the front cover and remove any pap...

Page 257: ...ng Main Unit P 314 Hold the lift handles and lift up the machine 6 Carefully place the machine at the new installation site For information about how to install the machine after relocating it see Getting Started Manuals and Their Contents P 326 Maintenance 252 ...

Page 258: ...ck total for the number of pages used for printouts The number of printouts includes printouts of the list as well as printouts of data from computers Status Monitor Device Information Check Counter Check the number of pages printed Maintenance 253 ...

Page 259: ... type of paper displayed on the screen is loaded in the machine OK Yes Printing Reports and Lists on the Usage Status of the Machine You can print the following machine status reports Eco Report You can check the monthly total volume of printouts and the power consumption with a report This report includes tips that are useful for saving paper and power consumption based on the usage status Menu O...

Page 260: ...ode with a report Menu Output Reports PCL Font List Check that the size and type of paper displayed on the screen is loaded in the machine OK Yes Cartridge Log Report You can check the usage logs of the toner cartridge and the drum cartridge with a report Menu Output Reports Cartridge Log Report Check that the size and type of paper displayed on the screen is loaded in the machine OK Yes Maintenan...

Page 261: ...age yield and the weight of the toner cartridge that comes with the machine are shown below Average yield 1 000 sheets Weight Approx 0 3 Kg Replacement Toner Cartridges For optimum print quality using Canon genuine toner cartridges is recommended Canon Genuine Toner Cartridge Average yield and weight of toner cartridge Canon Toner Cartridge 051 Average yield 1 700 sheets Weight Approx 0 3 Kg Canon...

Page 262: ... sheets Weight Approx 0 2 Kg Replacement Drum Cartridges For optimum print quality using Canon genuine drum cartridges is recommended Canon Genuine Drum Cartridge Average yield and weight of drum cartridge Canon Drum Cartridge 051 Average yield 23 000 sheets Weight Approx 0 2 Kg The average yield is on the basis of our evaluation criteria when printing at 2 sheet intervals 2 sheet intermittent of ...

Page 263: ... When replacing drum cartridge see Replacing the Drum Cartridge P 246 Maintenance 258 ...

Page 264: ...nting Results Are Not Satisfactory 272 Paper Creases or Curls 281 Paper Is Fed Incorrectly 283 A Message or a Number Starting with an Error Code Is Displayed 284 Countermeasures for Each Message 285 Countermeasures for Each Error Code 296 Clearing Paper Jams 297 Paper Jams inside the Machine 298 When a Problem Cannot Be Solved 302 Troubleshooting 259 ...

Page 265: ...or the paper creases or curls When You Cannot Print Properly P 270 A Message or a Number Starting with an Error Code is Displayed This section describes how to take action when a message or error code three digits appears on the display A Message or a Number Starting with an Error Code Is Displayed P 284 Clearing Paper Jams This section describes how to take action when a paper is jammed Clearing ...

Page 266: ...Troubleshooting 261 ...

Page 267: ...g Started Manuals and Their Contents P 326 Are the LAN cable and USB cable connected correctly Check whether these cables are connected correctly Back Side P 79 Is sleep mode activated If you leave the machine unattended for a specific period of time it enters sleep mode for power conservation not allowing you to operate it To cancel sleep mode press any key other than the power switch Is any mess...

Page 268: ...ck that the cable is connected firmly and the IP address is set correctly and then start the Remote UI again Connecting to a Wired LAN P 25 Viewing Network Settings P 45 Are you using a proxy server If so add the machine s IP address to the Exceptions list addresses that do not use the proxy server in the Web browser s proxy settings dialog Is communication not limited by the firewall on your comp...

Page 269: ...tion of other devices Check whether the machine is properly installed and ready to connect to the network When the Machine Cannot Connect to the Wireless LAN P 264 The machine dials up to an unintended connection destination if a dialup router is connected to a network If a dialup router does not need to pass broadcast packets set the dialup router so that the broadcast packets will not pass If th...

Page 270: ... 28 Setting Up Connection Using WPS PIN Code Mode P 30 Setting Up Connection by Selecting a Wireless Router P 32 Setting Up Connection by Specifying Detailed Settings P 34 When you need to manually set up the connection If the wireless router is set as described below manually enter all the required information for the wireless LAN connection Setting Up Connection by Specifying Detailed Settings P...

Page 271: ...e Print Server You cannot find the print server to connect to Are the print server and computer connected correctly Is the print server running Do you have user rights to connect to the print server If you are not sure contact the server administrator Is Network discovery enabled Enabling Network discovery P 333 You cannot connect to a shared printer On the network does the machine appear among th...

Page 272: ...reless LAN are the computer and this machine using the same wireless LAN router SSID If they are different reset the wireless LAN connection settings of this machine Viewing Network Settings P 45 Checking the SSID to Which Your Computer is Connected P 339 Connecting to a Wireless LAN P 26 When you reset wireless LAN connection settings As the wireless LAN router select the one with the SSID to whi...

Page 273: ...ct port If there is no port to use or you are not sure reinstall the printer driver When you reinstall the printer driver the correct port is created automatically Checking the Printer Port P 337 Installing Drivers P 72 Is bidirectional communication enabled Enable bidirectional communication and restart the computer Checking Bidirectional Communication P 338 Disable security software and other re...

Page 274: ...ogle Cloud Print P 138 It takes a long time before printing starts Did you print to narrow width paper After you print to narrow width paper the machine may cool itself to maintain the print quality As a result it may take some time before the next job is printed Wait until the machine is ready to print Printing will resume when the temperature inside the machine has fallen Troubleshooting 269 ...

Page 275: ...s with Image Quality Printing Results Are Not Satisfactory P 272 Smudge Marks Appear on the Edge of Printouts P 272 Smudges Appear on Printouts P 272 Afterimages Appear in Blank Areas P 273 Toner Smudges and Splatters Appear P 273 Printouts Are Faded P 274 A Portion of the Page Is Not Printed P 276 Streaks Appear Printing is Uneven P 276 Printouts Are Entirely or Partially Grayish P 277 White Spot...

Page 276: ...annot Be Read P 280 Problems with Printout Paper Paper Creases or Curls P 281 Paper Creases P 281 Paper Curls P 281 Problems with Paper Feed Paper Is Fed Incorrectly P 283 Printouts Are Skewed P 283 Paper Is Not Fed Two or More Sheets Are Fed Together P 283 Troubleshooting 271 ...

Page 277: ... margin is set to none in the printer driver A margin of 1 4 5 mm or less around the edge of paper or 3 8 10 mm or less around the edge of envelopes is not printable with the machine Make sure to have margins around the document to print Finishing tab Advanced Settings Expand Print Region and Print Off Smudges Appear on Printouts Are you using appropriate paper Check usable paper and replace with ...

Page 278: ... inside the toner cartridge Replacing the Toner Cartridge P 243 Is the amount remaining in the drum cartridge running low Check how much the amount remaining in the drum cartridge is left and replace the drum cartridge as necessary Regardless of the amount remaining in the drum cartridge the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of m...

Page 279: ...e P 243 Is the amount remaining in the drum cartridge running low Check how much the amount remaining in the drum cartridge is left and replace the drum cartridge as necessary Regardless of the amount remaining in the drum cartridge the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge Replacing the Drum Ca...

Page 280: ...ide or depending on the ambient humidity Is the machine installed in the appropriate environment Install the printer in an appropriate location Installation P 3 Relocating the Machine P 251 Is the amount remaining in the toner cartridge running low Check how much the amount remaining in the toner cartridge is left and replace the toner cartridge as necessary Regardless of the amount remaining in t...

Page 281: ...er guides align with the edges of the paper If the paper guides are too loose or too tight part of a document may not be printed Loading Paper P 95 Streaks Appear Printing is Uneven Are you using appropriate paper Check usable paper and replace with appropriate paper Available Paper P 317 Loading Paper P 95 Have you cleaned the fixing unit Clean the fixing unit Cleaning the Fixing Assembly P 242 A...

Page 282: ...he toner cartridge the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge Replacing the Toner Cartridge P 243 Is the amount remaining in the drum cartridge running low Check how much the amount remaining in the drum cartridge is left and replace the drum cartridge as necessary Regardless of the amount rema...

Page 283: ...s then try printing again This may solve the problem If the problem persists replace the drum cartridge Replacing the Drum Cartridge P 246 White Spots Appear Are you using paper that has absorbed moisture Replace with appropriate paper Loading Paper P 95 Are you using appropriate paper Check usable paper and replace with appropriate paper Available Paper P 317 Loading Paper P 95 Is the amount rema...

Page 284: ...dge P 246 Spots Appear Have you cleaned the fixing unit Clean the fixing unit Cleaning the Fixing Assembly P 242 Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data Check to make sure that the paper size matches the size of the print data Have you cleaned the fixing unit Clean the fixing unit Cleaning the Fixing Assembly P 242 Do smudges appear on...

Page 285: ...ime elapses after printing on the front side or depending on the ambient humidity Printed Barcode Cannot Be Read Are you trying to read a small barcode or one with thick lines Enlarge the barcode Changing the Select Line Width setting may solve the problem Special Processing P 225 Troubleshooting 280 ...

Page 286: ...r and replace with appropriate paper Available Paper P 317 Loading Paper P 95 Paper Curls Are you using appropriate paper Check usable paper and replace with appropriate paper Also specify the paper size and type settings properly Available Paper P 317 Loading Paper P 95 Specifying Paper Size and Type P 106 Change the setting of Paper Type to a setting for thinner paper For example if the current ...

Page 287: ...e side to print on front side back side In rare cases the symptom may become worse depending on the paper If this occurs change the side to print on back to the previous side Are you using paper that has absorbed moisture Replace with appropriate paper Loading Paper P 95 Troubleshooting 282 ...

Page 288: ...Together Is paper loaded correctly Fan the paper stack thoroughly so that paper is not stuck together Check whether paper is loaded correctly Loading Paper P 95 Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used Available Paper P 317 Loading Paper P 95 Check whether mixed sizes and types of paper are loaded together There are cases where the...

Page 289: ...played 23FJ 050 When a message appears on the machine s display or a number error code prefixed with appears see the following sections to check the solution Countermeasures for Each Message P 285 Countermeasures for Each Error Code P 296 Troubleshooting 284 ...

Page 290: ... the toner cartridge Reinstall the toner cartridge If this message does not disappear after reinstalling several times the toner cartridge might be possibly broken Contact the store where you purchased the toner cartridge or consult the Canon Customer Help Center Replacing the Toner Cartridge P 243 You might not be using a Canon genuine toner cartridge We recommend Canon genuine toner cartridges a...

Page 291: ...ed but the entry was incorrect Check the SSID and enter the correct one again Checking the SSID and Network Key P 37 Setting Up Connection by Specifying Detailed Settings P 34 A wireless router could not be detected due to setting problems of the network to be connected Check whether the machine is properly installed and ready to connect to the network Installation Settings Problems P 263 If the p...

Page 292: ...assembly cools down After the temperature of the fixing assembly falls try the operation again Cooling down Wait a moment The temperature of the fixing assembly is high Wait for a while until the fixing assembly cools down After the temperature of the fixing assembly falls the message will disappear Could not connect for Access Point Mode connection Connection in Access Point Mode failed due to an...

Page 293: ...to the network Installation Settings Problems P 263 If the problem persists even after checking the wireless LAN connection check the security settings of the wireless router Could not connect using the wireless LAN for wireless LAN communication Wireless LAN communication failed due to an error Wait for a while and set again If you still cannot get connection turn OFF the machine and then restart...

Page 294: ...led Settings P 34 The authentication method of the machine is set to Shared Key but that of the wireless router is set to Open System Change the WEP authentication method to Shared Key at the wireless router and connect again For more information about how to change see the instruction manuals for your networking devices or contact your manufacturer Could not set the current date and time The comm...

Page 295: ...a new one Replacing the Drum Cartridge P 246 Drum cart life end Replcmt recommended The drum cartridge has reached the end of its lifetime Replacement of the drum cartridge is recommended Replacing the Drum Cartridge P 246 Drum cart reached end of lifetime The drum cartridge has reached the end of its lifetime Replace the drum cartridge with a new one Replacing the Drum Cartridge P 246 Easy Connec...

Page 296: ...act your Network Administrator Setting a Proxy P 157 Incorrect number of characters invalid characters entered The network key the WPA WPA2 PSK or WEP key of a wireless router is not entered correctly Check the network key the WPA WPA2 PSK or WEP key of the wireless router and set it to the machine again For more information about how to check the network key see the instruction manuals for your n...

Page 297: ... P 95 Paper on which reports or lists can be printed is not loaded Reports or lists can be printed on A4 or Letter size paper Load A4 or Letter size paper and set its size Loading Paper P 95 Specifying Paper Size and Type P 106 No reply from the destination A network cable may be disconnected or there may be a problem in a switch Check the status of the network cables and switches No response from...

Page 298: ...Authentication Settings P 169 Size Settings Mismatch The paper size setting on the operation panel does not match the loaded paper size Match the paper size setting specified in Paper Settings for Mobile Print and the size of the paper that is actually loaded To use the loaded paper Change the setting of Paper Settings for Mobile Print to match the loaded paper size Specifying Paper Size and Type ...

Page 299: ...ailed Settings P 34 Change the WEP authentication method to Shared Key at the wireless router and connect again For more information about how to change see the instruction manuals for your networking devices or contact your manufacturer Toner Cart Life End Replace the toner cartridge The toner cartridge has reached the end of its lifetime Replace the toner cartridge with a new one Replacing the T...

Page 300: ...played Ennn nnnn Use Remote UI to set info necessary for authentication The IEEE 802 1X settings are incorrect Check whether Login Name is set correctly Check whether the Use TLS Use TTLS or Use PEAP check box is selected If using TLS check whether a key and certificate is registered If using TTLS or PEAP check whether a user name and password are set correctly Configuring IEEE 802 1X Authenticati...

Page 301: ...ted into an outlet firmly 853 A document could not be printed because its data size exceeded the machine s upper processing capability The machine may not be able to print documents with many pages Reduce the number of pages per printing or print when no print job is queued or no document is being printed If you are still unable to print check the document data for any defects Printing was cancele...

Page 302: ...aper jams repeatedly Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine Check that the paper is appropriate for the machine Available Paper P 317 Check that no jammed paper fragments remain in the machine If you use paper with a coarse surface set Paper Type to Bond 1 16 lb Bond 27 lb Bond or Bond 2 28 lb Bond 60 lb Cover Specifying Paper Size a...

Page 303: ...ose the paper stopper and then open the toner cover 2 Remove the cartridges 1 Remove the toner cartridge Do not shake or tilt the toner cartridge Also make sure to avoid applying shocks to the toner cartridge such as by hitting it against something Doing so may cause the toner left in the toner cartridge to leak Remove the toner cartridge gently at the same angle as the slot 2 Remove the drum cart...

Page 304: ...use the toner left in the drum cartridge to leak Remove the drum cartridge gently at the same angle as the slot 3 Gently pull out the paper 4 Check whether paper is jammed inside the paper output guide 1 Pull out toward you while pressing the button to open the paper output guide 2 Gently pull out the paper 3 Close the paper output guide Troubleshooting 299 ...

Page 305: ...ld both edges of the paper pull the leading edge of the paper down and then pull it out 6 Check whether paper is jammed in the back cover 1 Open the back cover 2 Gently pull out the paper 3 Close the back cover 7 Insert the cartridges 1 Insert the drum cartridge Troubleshooting 300 ...

Page 306: ...2 Insert the toner cartridge 8 Close the toner cover The paper jam message disappears and the machine is ready to print Troubleshooting 301 ...

Page 307: ...end an e mail to technical support download drivers or support documents or view answers to frequently asked questions visit http www canon ca Free live technical support is available from 9 A M to 8 P M EST Monday through Friday excluding holidays for products still under warranty 1 800 OK CANON To find the location of the authorized service facility nearest you visit http www canon ca or call 1 ...

Page 308: ...Checking the serial number from the operation panel Select Status Monitor Device Information Serial Number Troubleshooting 303 ...

Page 309: ...ore 311 Specifications 313 Main Unit 314 Available Paper 317 Printer Functions 320 Management Functions 322 System Environment 323 Network Environment 324 Manuals and Their Contents 326 Using User s Guide 327 Screen Layout of User s Guide 328 Viewing User s Guide 331 Basic Windows Operations 333 Menu Route Map 341 Notice 342 Appendix 304 ...

Page 310: ... Manual of This Machine See the first of the following sections when you want to be sure of the kinds of the manuals describing the functions of the machine and how to operate the machine When you want to know how to read and use the User s Guide this manual see the second section Manuals and Their Contents P 326 Using User s Guide P 327 Others See the following section s when you want to get usef...

Page 311: ...Third Party Software 23FJ 057 For information related to third party software click the following icon s Appendix 306 ...

Page 312: ...s tips for leveraging the features of the machine by category You can make use of the features according to your intended purposes and operating environment Going Green and Saving Money P 308 Improving Efficiency P 310 So Much More P 311 Appendix 307 ...

Page 313: ...y Printing from a Computer P 117 When there are many pages in a document the printout can be inconveniently bulky hard to to carry around and store and also hard to read But there is a solution Print multiple pages onto one sheet This allows you to save paper and make your documents slimmer and easier to handle It is even more effective when combined with 2 sided printing Printing from a Computer ...

Page 314: ...g Sleep Mode P 114 Canon strives to be environmentally and energy conscious in all aspects of its operations Click here to learn about the ways in which Canon is helping to protect the environment Appendix 309 ...

Page 315: ... eye on the machine s status with an intuitive easy to understand Web browser interface that you ll master immediately Save your time and energy for things other than taking care of the machine Managing the Machine from a Computer Remote UI P 177 You can easily specify the page layout as well as binding position etc intuitively on the preview image in the printer driver The simple click operation ...

Page 316: ...onments without a wireless LAN router you can connect to the machine with a mobile device wirelessly and directly PCless quick and easy An even broader range of possibilities for work play with functionality made for this age of speed Linking with Mobile Devices P 124 Hook up to Google Cloud Print with your laptop or cell phone send your data and out come your printed documents With this machine G...

Page 317: ... Compatible with IEEE 802 11b g n for stress free wireless and also supports WEP and WPA WPA2 PSK TKIP AES CCMP for tighter security Connecting to a Wireless LAN P 26 Through the toner replenishment service new toner cartridges are automatically delivered to you before your existing toner cartridge is used up Use of the toner replenishment service requires prior registration with select retailers ...

Page 318: ...e for product improvement or future release Machine Specifications Main Unit P 314 Available Paper P 317 Functional Specifications Printer Functions P 320 Management Functions P 322 Environment To Use the Machine System Environment P 323 Network Environment P 324 Appendix 313 ...

Page 319: ... Cover 60 to 163 g m Multi Purpose Tray 16 lb Bond to 60 lb Cover 60 to 163 g m Paper Type Available Paper P 317 Warm Up Time 2 After Powering ON 15 0 seconds or less Returning from the Sleep mode 1 6 seconds or less First Print Time Letter Approx 5 1 seconds Print Speed 3 Plain Letter 100 30 0 sheets minute Paper Feeding System Capacity 4 Drawer Plain 16 to 21 3 lb Bond 60 to 80 g m 250 sheets Pl...

Page 320: ... MB Environmental Conditions Temperature 50 to 86 F 10 to 30 C Humidity 20 to 80 RH no condensation 1Including multi purpose tray 2May vary depending on the environment and conditions under which the machine is being used 3Print speed is measured based on internal testing using Letter size paper printed with 100 print ratio to original on one sided paper Internal testing involved continuously prin...

Page 321: ... 6When all of the front cover back cover and toner cover are opened Appendix 316 ...

Page 322: ...ing table Supported Paper Sizes Available Unavailable Paper Sizes Drawer Multi Purpose Tray Automatic 2 Sided Printing 1 A4 B5 A5 2 A6 3 Legal Letter Statement Executive Oficio Oficio Brazil Oficio Mexico Letter Government Legal Government Foolscap Foolscap Australia Legal India 3x5inch Appendix 317 ...

Page 323: ...5 9 x 355 6 mm is available Supported Paper Types Chlorine free paper can be used with this machine Available Unavailable Paper Type Drawer Multi Purpose Tray Automatic 2 Sided Printing 1 Plain 19 to 23 lb Bond 71 to 89 g m 2 Plain L 17 to 18 lb Bond 61 to 70 g m 2 Plain L2 16 lb Bond 60 g m 2 Heavy 1 24 to 28 lb Bond 90 to 105 g m 2 Heavy 2 29 to 32 lb Bond 106 to 120 g m Heavy 3 33 to 60 lb Cove...

Page 324: ...per 2Usable paper sizes are A4 Legal Letter Oficio Oficio Brazil Oficio Mexico Legal India Foolscap Folio and F4A 3When using paper of 33 to 60 lb Cover 121 to 163 g m with Heavy 3 specified select this paper type if toner is not fully fixed and the printouts are faded 4Select this paper type if toner is not fully fixed and the printouts are faded when the paper type is set to Envelope Appendix 31...

Page 325: ...dows 10 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Mac OS X v10 8 5 to macOS 10 13 x Resident Fonts None Interface USB USB1 1 Full Speed USB 2 0 Hi Speed Wired LAN 100Base TX 10Base T IEEE 802 3 compliant Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n PCL Printer Function Type Internal Print Size Available Paper P 317 Print Speed ...

Page 326: ...rver 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Mac OS X v10 8 5 to macOS 10 13 x Resident Fonts 45 fonts Interface USB USB1 1 Full Speed USB 2 0 Hi Speed Wired LAN 100Base TX 10Base T IEEE 802 3 compliant Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n Appendix 321 ...

Page 327: ...y length RSA 512 bits 1 1024 bits 2048 bits 4096 bits ECDSA P256 P384 P521 Certificate signature algorithm SHA1 RSA 2 SHA256 RSA SHA384 RSA 3 SHA512 RSA 3 MD5 RSA 4 MD2 RSA 4 SHA1 ECDSA 2 SHA256 ECDSA SHA384 ECDSA SHA512 ECDSA Certificate thumbprint algorithm SHA1 1The signature algorithm is available only for SHA1 RSA or SHA256 RSA 2Available only for a generated key and certificate signature req...

Page 328: ...1 and later iOS Safari Android Chrome System Requirements for the User s Guide Windows Internet Explorer 9 and later Microsoft Edge Firefox Firefox ESR Chrome 2 macOS Safari Firefox Chrome 2 Linux Firefox iOS Safari 2 Android Chrome 2 1Before changing the settings of the machine set your Web browser to enable all cookies and use JavaScript 2Only when viewing manuals on the Internet Appendix 323 ...

Page 329: ...N Specifications Standard IEEE 802 11b IEEE 802 11g IEEE 802 11n Transmission Scheme IEEE 802 11b Modulation system DS SS IEEE 802 11g Modulation system OFDM method IEEE 802 11n Modulation system OFDM method Frequency Range 2 412 to 2 462 GHz Maximum Radio Frequency Power Transmitte 15 9 dBm Communication Mode Infrastructure Mode Access Point Mode Security encryption method Infrastructure Mode 128...

Page 330: ...WPA2 PSK AES CCMP Connection Method WPS Wi Fi Protected Setup Manual setup Appendix 325 ...

Page 331: ...t describes basic setup procedures from removing the packing materials to setting up the machine User s Guide This Manual This manual describes all the functions of the machine in a manual that is viewed using a Web browser You can browse information by category or enter a keyword to search for pages on a specific topic Using User s Guide P 327 Appendix 326 ...

Page 332: ...n the User s Guide Viewing User s Guide P 331 Specifying How the Appearance of the User s Guide Looks You can change the character size used in the User s Guide and switch the screen layout to fit to the device you use to view the User s Guide If you do not have access to Adobe Reader to view the manuals in PDF format try other programs such as PDF Preview developed by Vivid Document Imaging Techn...

Page 333: ...e table of contents is displayed each click on switches between hiding and showing the display When the search display is shown each click on switches between hiding and showing the display Click to set parameters to determine how the User s Guide is displayed such as character size or layout Click to display information on how to view the User s Guide how to perform a search and other information...

Page 334: ... the corresponding page To return to the previous page click Back on your Web browser Click to display the hidden detailed descriptions Click to close the detailed descriptions Click to return to the page top Search Click to display the search window Contains a text box to perform a search by keyword and find the page you are looking for Appendix 329 ...

Page 335: ...e blank Also you can only search for pages containing an exact phrase by enclosing the keywords in double quotation marks Search result Displays the search results of the pages that contain the specified keywords From the results locate the page you are looking for and click the topic title of the page The specified keyword s are shown in bold in the search results Appendix 330 ...

Page 336: ... that must not be performed Read these items carefully and make sure not to perform the described operations Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Indicates useful functions or ...

Page 337: ...earance of the displays used in this manual may slightly differ from the actual displays Also the appearance of drivers and software may differ depending on their version Illustrations Used in This Manual The illustrations of the toner cartridge are those for the Canon Toner Cartridge 051 Appendix 332 ...

Page 338: ...ew devices and printers Windows 8 1 Server 2012 R2 Right click Start select Control Panel View devices and printers Windows 10 select Windows System Control Panel Hardware and Sound Devices and Printers Windows Server 2008 Start select Control Panel double click Printers Windows Server 2016 Right click select Control Panel Hardware Devices and Printers Enabling Network discovery Enable Network dis...

Page 339: ...elect Control Panel View network status and tasks Change advanced sharing settings select Turn on network discovery under Network discovery Displaying Shared Printers in the Print Server 1 Open Windows Explorer Windows Vista 7 Server 2008 Start select All Programs or Programs Accessories Windows Explorer Windows 8 Server 2012 Right click the lower left corner of the screen select File Explorer Win...

Page 340: ...the lower left corner of the screen Run Enter D MInst exe click OK Windows 8 1 Server 2012 R2 Right click Start Run Enter D MInst exe click OK Windows 10 Enter D MInst exe in the search box click D MInst exe displayed as the search result Windows Server 2016 Click enter D MInst exe click D MInst exe displayed as the search result Printing a Test Page in Windows You can check whether the printer dr...

Page 341: ...t or 64 bit Windows follow the procedure below 1 Display Control Panel Windows Vista 7 Server 2008 Start select Control Panel Windows 8 Server 2012 Right click the lower left corner of the screen select Control Panel Windows 8 1 Server 2012 R2 Right click Start select Control Panel Windows 10 Server 2016 Proceed to step 2 2 Display System Appendix 336 ...

Page 342: ...erver 2008 Double click System 3 Check the bit architecture For 32 bit versions 32 bit Operating System is displayed For 64 bit versions 64 bit Operating System is displayed Checking the Printer Port 1 Open the printer folder Displaying the Printer Folder P 333 2 Right click the printer driver icon for this machine and click Printer properties or Properties Appendix 337 ...

Page 343: ...e and the computer are on the same subnet then the connection will be maintained You do not need to add a new port If it is Standard TCP IP Port you need to add a new port Configuring Printer Ports P 50 Checking Bidirectional Communication 1 Open the printer folder Displaying the Printer Folder P 333 2 Right click the printer driver icon for this machine and click Printer properties or Properties ...

Page 344: ...directional support check box is selected Checking the SSID to Which Your Computer is Connected If your computer is connected to a wireless LAN network click or in the system tray to display the SSID of the connected wireless LAN router Appendix 339 ...

Page 345: ...r that you use Print Windows 10 Tap or click Print on the application The driver that you use Print If you print using this method only a limited number of print settings are available If the message The printer requires your attention Go to the desktop to take care of it is displayed go to the desktop and follow the instructions in the displayed dialog box This message appears when the machine is...

Page 346: ...Menu Route Map 23FJ 061 For the settings on the machine s display see Menu Route Map PDF manual Appendix 341 ...

Page 347: ... OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Trademarks Adobe Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour iPad iPhone iPod touch Mac macOS OS X and Safari are trademarks of Apple Inc Microsoft Windows Windows Vista Windows Server Internet Explorer Word a...

Page 348: ...t is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Travelers Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps ca...

Page 349: ... to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under this license and clearly marked as such This may include source files build scripts and documentation Reserved Font Name refers to any names specified as such after the copyright statement s Original ...

Page 350: ...rsion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must be distributed entirely under this license and must not be distributed under any other license The requirement for fonts to remain under this license does not apply to any document created using the F...

Page 351: ...nd respective License terms below for more detail and corresponding license conditions Table of Software Names of Software Terms and Conditions of the License See Page bldimake 2 FreeType 3 snmp 8 Incl 11 JPEG 12 math 13 mDNSResponder 14 mDNSResponder part of mDNSShared 18 OpenSSL 19 xpm 23 ...

Page 352: ...rtions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE OPEN GROUP BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE S...

Page 353: ...ects thus the FreeType font engine the test programs documentation and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its main points are that o We don t promise that this software works However we will be interested in...

Page 354: ...software are copyright year The FreeType Project www freetype org All rights reserved Please replace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout this license the terms package FreeType Project and FreeType archive refer to the set of files originally distributed by the authors David Turner Robert Wilhelm and Werner Lemberg as the FreeType Pro...

Page 355: ...F MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and subl...

Page 356: ...s nor you shall use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license y...

Page 357: ...e library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation o freetype devel nongnu org Discusses bugs as well as engine internals design issues specific licenses porting etc Our home page can be found at http www freetype org end of FTL TXT ...

Page 358: ...NSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementati...

Page 359: ...cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIE...

Page 360: ...on notice appear in supporting documentation and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without specific written prior permission CMU AND TGV DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL CMU OR TGV BE LIABLE FOR ANY SPECIAL INDIRECT OR ...

Page 361: ...uded in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL SUNSOFT INC OR ITS PARENT COMPANY BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OT...

Page 362: ... 12 JPEG this software is based in part on the work of the Independent JPEG Group ...

Page 363: ...bute this software is freely granted provided that this notice is preserved copysignf c Copyright c 1993 by Sun Microsystems Inc All rights reserved math_private h Copyright c 1993 by Sun Microsystems Inc All rights reserved powf c Copyright c 1993 by Sun Microsystems Inc All rights reserved scalbnf c Copyright c 1993 by Sun Microsystems Inc All rights reserved ...

Page 364: ...exercising permissions granted by this License Source form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanical transformation or translation of a Source form including but not limited to compiled object code generated documentation and conversi...

Page 365: ... Object form 3 Grant of Patent License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable except as stated in this section patent license to make have made use offer to sell sell import and otherwise transfer the Work where such license applies only to those patent claims licensable by suc...

Page 366: ...all be under the terms and conditions of this License without any additional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Lic...

Page 367: ...Apache License to your work To apply the Apache License to your work attach the following boilerplate notice with the fields enclosed by brackets replaced with your own identifying information Don t include the brackets The text should be enclosed in the appropriate comment syntax for the file format We also recommend that a file or class name and description of purpose be included on the same pri...

Page 368: ...s contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIA...

Page 369: ...rials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contac...

Page 370: ...SE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com T...

Page 371: ...ryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWA...

Page 372: ... 22 derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence ...

Page 373: ...all be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL GROUPE BULL BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARI...

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