Canon 0989B001AA Advanced Manual Download Page 55

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6-1

Table of Contents

Index

Advanced Fax Features

Advanced Copy
Features

System Monitor

Reports and Lists

Troubleshooting

Appendix

6 Appendix

Glossary ................................................................................................... 6-2

Index ......................................................................................................... 6-8

Summary of Contents for 0989B001AA

Page 1: ...ous Next Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Advanced Guide MF3200 Series ...

Page 2: ...ng Features Scanning Features PC Faxing Features Software Guide Indicates the manual is supplied in PDF format in the accompanying CD ROM To view the manuals in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website Considerable effort has been made to make sure tha...

Page 3: ...e Coded Dialing Basic Guide Specify multiple recipients with a single key Group Dialing Basic Guide Look up a particular recipient Address Book Dialing p 1 2 Redial when the line is busy Redialing p 1 3 Send a fax to multiple recipients Broadcasting p 1 13 AAAAA BBBBB CCCCC Receive faxes in memory without printing out Memory Reception p 1 10 Reject faxes without their numbers Reception Restriction...

Page 4: ...p 2 2 A A DDDD DDDD DDDD DDDD 4 CCCC CCCC CCCC CCCC 3 BBBB BBBB BBBB BBBB 2 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 Copy two documents on one sheet 2 on 1 Combination p 2 2 Print a document from a PC Printing Software Guide Specify detailed scanning options to suit various images Scanning Software Guide ABC ABC ABC ABC 1 DEF DEF...

Page 5: ...w to Use This Guide viii Legal Notices xi 1 Advanced Fax Features MF3240 Only 1 1 Dialing Features 1 2 Using Address Book 1 2 Redialing 1 3 Dialing Through a Switchboard 1 4 Switching Temporarily to Tone Dialing 1 5 Checking Dialing Line 1 6 Dialing an Overseas Number With Pauses 1 6 Receiving Features 1 7 Setting Receive Mode 1 7 Memory Reception 1 10 Reception Restriction 1 10 Remote Reception 1...

Page 6: ...eservation 1 13 Canceling Fax Jobs 1 14 2 Advanced Copy Features 2 1 Advanced Copy Features 2 2 Collate Copy 2 2 2 on 1 Combination 2 2 Canceling Copy Jobs 2 3 3 System Monitor 3 1 Checking Job and Machine Status 3 2 Checking Print Status 3 2 Checking Print and Scan Counts 3 2 Checking and Deleting Documents Stored in Memory MF3240 Only 3 3 Checking and Printing Transmission Reception Results MF32...

Page 7: ... 1 Summary of Reports and Lists 4 2 Printing Reports Automatically 4 3 TX RESULT REPORT 4 3 RX RESULT REPORT 4 4 ACTIVITY REPORT 4 5 Printing Reports and Lists Manually 4 6 5 Troubleshooting 5 1 General Problems 5 2 Paper Feeding Problems 5 3 Faxing Problems MF3240 Only 5 4 Sending Problems 5 4 Receiving Problems 5 8 Copying Problems 5 13 Printing Problems 5 14 Telephone Problems MF3240 Only 5 16 ...

Page 8: ... 2 3 4 5 6 TOP Back Previous Next vii Table of Contents Index Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 6 Appendix 6 1 Glossary 6 2 Index 6 8 ...

Page 9: ...ase read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Advanced Guide MF3200 Series Displays the previous or next page Returns to the last page opened Returns to the top page Displays the How to Use This Guide page Qui...

Page 10: ...1 3 Dialing Through a Switchboard 1 4 Switching Temporarily to Tone Dialing 1 5 Checking Dialing Line 1 6 Dialing an Overseas Number With Pauses 1 6 Receiving Features 1 7 Setting Receive Mode 1 7 Memory Reception 1 10 Reception Restriction 1 10 Remote Reception 1 10 Reducing Received Images 1 11 Printing Received Documents 1 12 Additional Fax Modes 1 13 Broadcasting 1 13 Canceling Reservation 1 1...

Page 11: ...ld keep in mind when using the machine WARNING Indicates a warning that may lead to death or serious injury if not observed CAUTION Explains how to avoid actions that could injure you or damage your machine NOTE Explains operating restrictions and how to avoid minor difficulties In addition this guide uses distinctive notations to identify keys and information in the LCD The keys you press appear ...

Page 12: ...r translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Disclaimer The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN I...

Page 13: ...k 1 2 Redialing 1 3 Dialing Through a Switchboard 1 4 Switching Temporarily to Tone Dialing 1 5 Checking Dialing Line 1 6 Dialing an Overseas Number With Pauses 1 6 Receiving Features 1 7 Setting Receive Mode 1 7 Memory Reception 1 10 Reception Restriction 1 10 Remote Reception 1 10 Reducing Received Images 1 11 Printing Received Documents 1 12 Additional Fax Modes 1 13 Broadcasting 1 13 Canceling...

Page 14: ...gistered in the machine LIST or look up a particular one by their name SEARCH Listing All Recipients 1 Press FAX 2 Press Address Book If no recipient is registered for speed dialing NOT REGISTERED is displayed 3 Use or to select LIST then press OK 4 Use or to find the required recipient The recipients are listed in the order of one touch speed dialing keys 01 to 07 and coded dialing codes 00 to 99...

Page 15: ...ument 7 Press OK to start dialing the displayed recipient To cancel sending the fax press Stop Reset then Redialing Redialing can be done manually or automatically For automatic redialing you can set how many times the machine redials and the time between redials Redialing Manually 1 Press Redial Pause 2 Press Start to start scanning a document 3 Press OK to dial the last number you dialed To canc...

Page 16: ...gh a Switchboard If your machine is connected to a PBX register the R key so you can easily access the outside line Registering the R Key 1 Press Additional Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select COMMUNICATIONS then press OK 4 Use or to select R KEY SETTING then press OK 5 Use or to select PBX then press OK 6 Use the numeric keys to enter the prefix number up to...

Page 17: ...ations NOTE To talk to the other party you will need to connect a telephone to the machine 1 Press FAX 2 Press Hook NOTE Make sure to confirm the dial tone before entering a fax number If you enter the number before the dial tone can be heard the call may not be connected or the wrong number may be dialed 3 Use the numeric keys to dial the required information service 4 When the recorded message o...

Page 18: ...ndby mode Dialing an Overseas Number With Pauses When you dial or register an overseas number you may need to insert a pause within the number 1 Set a document 2 Press FAX 3 Adjust any necessary settings fax resolution etc for your documents 4 Use the numeric keys to dial the international access code For details on international access codes contact your local telephone company 5 If necessary pre...

Page 19: ...n press OK 4 Use or to select RX MODE then press OK 5 Use or to select the desired receive mode then press OK FaxOnly Answers all calls as faxes and disconnects voice calls AnsMode Receives faxes automatically and records voice messages NET SWITCH Distinguishes between fax and voice calls FaxTel Switches between fax and voice calls automatically For optional settings see FaxTel Optional Settings o...

Page 20: ...ptional Settings If required change the optional settings as follows 1 Press Additional Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select RX SETTINGS then press OK 4 Use or to select RX MODE then press OK 5 Use or to select FaxTel then press OK 6 Use numeric keys to select the duration 0 to 30 seconds for the phone to ring then press OK 7 Use numeric keys to select the dur...

Page 21: ... the fax If you do not pick up the handset the machine continues to ring until the other party hangs up If an answering machine is connected it takes over the call When You Hear the Fax Call Ring Pattern Triple Ring After the machine rings it receives the document automatically Telecom FaxAbility Only for New Zealand In New Zealand Telecom N Z offers the FaxAbility capability This service allows y...

Page 22: ...differs depending on the other party s machine Once the pages are printed they are deleted from the memory If the memory becomes full you will not be able to receive the remaining pages Contact the other party and ask them to resend the remaining pages of the fax Reception Restriction You can reject incoming faxes without sending their numbers in the machine 1 Press Additional Functions 2 Use or t...

Page 23: ...machine receives the tone signal 1 When you receive a call pick up the handset of the external telephone 2 Use the numeric keys to enter the two digit remote reception ID to start reception 3 When the reception starts hang up the telephone Reducing Received Images When a received document is divided and printed over multiple pages of paper the data contained in the bottom 8 mm of a page are duplic...

Page 24: ...s more than 24 mm the document will be printed on the following page without being cut off 6 Press Stop Reset to return to standby mode Printing Received Documents You can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received 1 Press Additional Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select RX S...

Page 25: ...g code or address book dialing to enter a recipient Be sure to press OK after entering the recipient s number if you use the numeric keys to enter the number You can enter up to 16 different fax numbers using the numeric keys 5 Repeat step 4 to enter all required recipients up to 123 then press Start 6 Press OK to start dialing Canceling Reservation You can cancel sending jobs reserved in memory 1...

Page 26: ...ing Fax Jobs Cancel an ongoing job sending or receiving as follows To cancel sending jobs reserved in memory see Canceling Reservation on p 1 13 1 Press Stop Reset 2 For sending or receiving jobs press to select YES Press to select NO if you do not want to cancel the job NOTE If you are in copy standby mode and want to cancel a fax job press FAX to return to fax mode first ...

Page 27: ...able of Contents Index Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 2 Advanced Copy Features Advanced Copy Features 2 2 Collate Copy 2 2 2 on 1 Combination 2 2 Canceling Copy Jobs 2 3 ...

Page 28: ... to 99 4 Press Start 5 Place the next page of the document on the platen glass then press Start Repeat this step to scan all pages The machine prints only one copy of each page 6 Press OK The machine prints the rest of sets of copies NOTE When scanning multiple page documents MEMORY FULL may appear in the LCD and scanning may be canceled In this case the machine returns to standby mode automatical...

Page 29: ... documents will be printed on one paper NOTE If you press OK without scanning the second document only the first document will be printed on the left side of the paper A maximum of 4 mm margin will be produced between the two reduced documents in 2 on 1 combination copying Canceling Copy Jobs Canceling a job while scanning 1 Press Stop Reset Canceling a job while printing 1 Press Stop Reset 2 Pres...

Page 30: ...rts and Lists Troubleshooting Appendix 3 System Monitor Checking Job and Machine Status 3 2 Checking Print Status 3 2 Checking Print and Scan Counts 3 2 Checking and Deleting Documents Stored in Memory MF3240 Only 3 3 Checking and Printing Transmission Reception Results MF3240 Only 3 3 Checking Remaining Memory MF3240 Only 3 3 ...

Page 31: ...nd check print and scan counts Checking Print Status You can check and delete the print jobs sent from a computer 1 Press System Monitor 2 Use or to select PRINT STATUS then press OK 3 Use or to view the job list 4 If you want to delete the print job press OK then press to select YES 5 Press Stop Reset to return to standby mode Checking Print and Scan Counts 1 Press System Monitor 2 Use or to sele...

Page 32: ...3240 Only 1 Press System Monitor 2 Use or to select TX RX LOG then press OK 3 Use or to view the required transmission reception result The following items are displayed Transaction number 60 down to 01 from the newest to the oldest Date and time Type of transaction TX or RX Recipient s name or fax number Result of transaction OK or NG 4 If you want to print the transmission reception result press...

Page 33: ...s Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 4 Reports and Lists MF3240 Only Summary of Reports and Lists 4 2 Printing Reports Automatically 4 3 TX RESULT REPORT 4 3 RX RESULT REPORT 4 4 ACTIVITY REPORT 4 5 Printing Reports and Lists Manually 4 6 ...

Page 34: ...int automatically ACTIVITY REPORT Shows last 60 transmissions and receptions Can be set to print automatically MEMORY DATA LIST Lists reserved jobs stored in memory MEMORY IMAGE PRNT Shows information and the first page of a reserved job 1 TOUCH LIST Lists the names and fax numbers of recipients registered under one touch speed dialing keys CODED DIAL LIST Lists the names and fax numbers of recipi...

Page 35: ...ress OK 5 Use or to select the setting you want then press OK PRINT ERROR ONLY Prints a report only when a transmission error occurs OUTPUT NO Does not print a report OUTPUT YES Prints a report every time you send a document 6 Press Stop Reset to return to standby mode Report Items The following items are displayed in the Transmission Result Report JOB NO Job number TYPE Type of transmission TX Me...

Page 36: ...r to select SETTINGS then press OK 4 Use or to select RX RESULT REPORT then press OK 5 Use or to select the setting you want then press OK OUTPUT NO Does not print a report OUTPUT YES Prints a report every time you receive a document PRINT ERROR ONLY Prints a report only when a reception error occurs 6 Press Stop Reset to return to standby mode Report Items The following items are displayed in the...

Page 37: ... OK 5 Use or to select the setting you want then press OK OUTPUT YES Prints a report after every 60 transactions OUTPUT NO Does not print a report 6 Press Stop Reset to return to standby mode Report Items The following items are displayed in the Activity Report NO Transaction number 01 to 60 JOB NO Job number DATE Date of transaction TIME Time of transaction TX RX Type of transaction transmission ...

Page 38: ...t REPORT SETTINGS then press OK 3 Use or to select LIST PRINT then press OK 4 Use or to select the required report or list then press OK TX RESULT REPORT Transmission Result Report RX RESULT REPORT Reception Result Report ACTIVITY REPORT Activity Report MEMORY DATA LIST Memory Data List MEMORY IMAGE PRNT Memory Image Print 1 TOUCH LIST One Touch Speed Dialing List CODED DIAL LIST Coded Dialing Lis...

Page 39: ... Copy Features System Monitor Reports and Lists Troubleshooting Appendix 5 Troubleshooting General Problems 5 2 Paper Feeding Problems 5 3 Faxing Problems MF3240 Only 5 4 Sending Problems 5 4 Receiving Problems 5 8 Copying Problems 5 13 Printing Problems 5 14 Telephone Problems MF3240 Only 5 16 ...

Page 40: ... If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Q Is the power cord supplying power A Use a different power cord or test the cord for continuity using a voltmeter Nothing appears in the LCD Q Is the power cord plugged in securely A Unplug the machine and wait for 5 seconds then plug it back in If the LCD still remains blank contact your local aut...

Page 41: ...he paper loaded correctly A Make sure the paper is correctly loaded See Set Up the Paper Cassette and Load Paper in the Starter Guide Q Does the machine contain too many sheets A Make sure you load the correct quantity See Chapter 3 Print Media in the Basic Guide Q Are different types of paper loaded in the machine A Load only one type of paper A Make sure you load paper that meets the requirement...

Page 42: ...ine cannot scan documents immediately Q Is the machine set for the correct telephone line type A Make sure the machine is set for the correct telephone line type See Set the Telephone Line Type in the Starter Guide Q Is your machine in fax mode A Press FAX to show fax standby display Q Is the document loaded correctly A Make sure the document is correctly loaded See Chapter 2 Document Handling in ...

Page 43: ...oaded in the machine Q Are there other documents being sent from memory A Allow time for the documents to finish sending Q Has an error occurred during transmission A Check the LCD for an error message See Chapter 11 Troubleshooting in the Basic Guide A Print an Activity Report and check for an error See ACTIVITY REPORT on p 4 5 Q Is the telephone line working properly A Make sure there is a dial ...

Page 44: ...p immediately when you try to send Q Are you sending with the resolution set to SUPER FINE A If your document does not contain fine text or photographs set the resolution to STANDARD Q Is a document stored in memory leaving little or no memory available A Print send or delete any documents stored in memory Faxes sent from the machine are spotted or dirty Q Is the recipient s machine working proper...

Page 45: ... size paper your machine automatically reduces the size of the document in accordance with the recipient s paper The documents you sent are too light Q Is the density setting changed to be lighter A Adjust the density for light documents to be darker See Chapter 4 Sending Faxes MF3240 Only in the Basic Guide Q Are the scanning components of the machine clean A Make sure the scanning components are...

Page 46: ...ose feeder Q Is the printing method for received documents set to CUT A If you want to print a received document without cutting off the end set the printing method to ON or OFF See Reducing Received Images on p 1 11 Cannot receive a fax automatically Q Is the machine set to receive automatically A For the machine to receive faxes automatically receive mode must be set to FaxOnly AnsMode or FaxTel...

Page 47: ...A For the machine to switch between fax and telephone calls automatically receive mode must be set to AnsMode NET SWITCH or FaxTel If you have set AnsMode confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded See Setting Receive Mode on p 1 7 Q Is a document stored in memory leaving little or no memory available A Print se...

Page 48: ...ialing the remote reception ID after hanging up A Always press Start or dial the remote reception ID before hanging up Otherwise you will disconnect the call Print quality is poor Q Is the toner low or unevenly distributed A Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Chapter 10 Maintenance in the Basic Guide Q Is the correct type of pa...

Page 49: ...asic Guide If you want to print out the received documents without replacing the toner cartridge set CONT PRINTING to ON in the RX SETTINGS of the FAX SETTINGS menu The machine continues printing received documents and reports although the toner is run out Q Is the correct type of paper loaded in the machine A Make sure you load paper that meets the requirements for use See Chapter 3 Print Media i...

Page 50: ...reduces the receiving time However any fine text in the document will also be harder to read You cannot get documents from information services Q Is your machine set to the tone dialing type of the telephone line A Press Tone to set the tone dialing Q Were there any instructions from the sender such as to set to receive A Just before receiving press Start Errors occur frequently while receiving Q ...

Page 51: ... cover is fully closed Q Is the document loaded correctly A Make sure the document is correctly loaded See Chapter 2 Document Handling in the Basic Guide Q Does the document meet the requirements for the machine A Make sure you load documents that meet the requirements for use See Chapter 2 Document Handling in the Basic Guide The alarm sounds or MEMORY FULL appears in the LCD when making copies M...

Page 52: ...r cartridge A Make sure you remove the sealing tape from the cartridge See Install Toner Cartridge in the Starter Guide Q Is the cartridge out of toner A Replace the toner cartridge See Chapter 10 Maintenance in the Basic Guide Printout does not match paper size Q Does the size of paper loaded in the machine match the paper size setting A Change the paper size setting or load the correct size pape...

Page 53: ...s the correct type of paper loaded in the machine A Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Guide Q Are you printing on the wrong side of the paper A Some papers have a right side for printing If the print quality is not as clear as you think it should be try printing on the other side of the paper Printout has vertical white streaks Q Is...

Page 54: ... set for the correct telephone line type See Set the Telephone Line Type in the Starter Guide Telephone disconnects while you are talking Q Is the telephone cable connected properly A Make sure the cable is connected properly See Connect Telephone Cables MF3240 Only in the Starter Guide Q Is the power cord plugged in securely A Check that the power cord is securely plugged into the machine and int...

Page 55: ...1 2 3 4 5 6 TOP Back Previous Next 6 1 Table of Contents Index Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 6 Appendix Glossary 6 2 Index 6 8 ...

Page 56: ...the number If the receiving fax is still busy or does not answer the machine waits the specified time and dials again B Broadcasting Transmitting documents to more than one location through the machine s memory C CNG Calling Tone This is a signal sent by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax t...

Page 57: ...CM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line F FaxTel switching This option allows you to set the machine to automatically detect whether a call is from a fax or telephone If the call is from another fax the transmission is automatically received If the call is from a telephone the machine rings to let yo...

Page 58: ...as a group This means that you can press just one key to enter numbers when sending the same document to many destinations I ITU T A committee created to set international standards for telecommunications M Manual redialing When you use regular dialing you can redial a number manually simply by pressing Redial Pause on the operation panel The last number called is the number redialed Modem A devic...

Page 59: ...der The device in the machine that feeds recording media into the machine for printing copied or faxed documents Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards Pressing Redial Pause enters a pause between digits of a telephone number Pulse See Rotary pulse R Receiving Receiving transmission is also defi...

Page 60: ...s well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 600 600 dpi Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system In pulse dialing you hear clicks In touch tone dialing the most common dialing system you hear tones Rotary pulse dialing requires cert...

Page 61: ...you use tone dialing Toner A black resin coated powder contained in the toner cartridge The machine applies the toner to the surface of the photosensitive drum inside the machine via an electrophotographic mechanism Toner saver The feature that extends cartridge life by reducing toner consumption rate at a slight decrease in print quality TSI Stands for Transmitting Subscriber Identification Also ...

Page 62: ...tings 1 8 G GROUP DIAL LIST 4 2 L LIST 1 2 LOST REPORT 4 2 M MANUAL 1 7 MEMORY DATA LIST 4 2 MEMORY IMAGE PRNT 4 2 Memory reception 1 10 N NET SWITCH 1 7 O one touch speed dialing 1 2 P pulse dialing 1 5 6 6 R Redialing 1 3 Automatically 1 3 Manually 1 3 Remote reception 1 10 Remote reception ID 1 10 Reports and lists 4 1 Printing automatically 4 3 RX RESULT REPORT 4 2 Printing automatically 4 4 S...

Page 63: ...NICATION IMAGE FRANCE S A S 12 rue de I Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON ESPAÑA S A c Joaquín Costa 41 28002 Madrid Spain CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida ...

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