23
Technical Information
Battery Error / Problem Conditions
No.
Issue
Error
Procedure
2
Battery is not charging
normally when
connected to the charger
The battery pack voltage
is too high (OV)
Do not charge the battery pack! Check if the
charger is the specified item and
undamaged. Discharge the battery until the
over-voltage protection is released.
Charging over current
protection (COC)
Remove the charger from battery and check
if charger is damaged. If the charger is
damaged, replace it before attempting to
charge the battery.Press Power/SOC button
to restart battery.
The battery pack
temperature is too high
(COT)
The 3rd LED will be flashing; please wait for
the battery to cool down until the over
temperature protection automatic released.
The battery pack
temperature is too low
(CUT)
If the temperature is too low, please wait for
the battery to warm up. Only charge the
battery afterward.
3
Shut down while riding
The battery pack voltage
is too low (UV)
Check battery pack output voltage.
If the voltage is lower than:
48V battery - 36.4V
36V battery - 28V
Please charge battery.
Over current or
short-circuit protection is
triggered (DOC/SC)
All LEDs are flashing for 30 seconds then
the 3rd LED will stay on. Please press the
Power/SOC button to turn on the battery
pack. If the LEDs are flashings for 30
seconds again, please remove the battery
pack from the bike and check the motor
controller and external devices.
The battery pack
temperature is too high
(DOT)
The 3rd LED will be flashing; please wait for
the battery pack to cool down to the
over-temperature protection release.
If the battery error is unresolved, you should remove the battery from the bike and immediately
put that battery outdoors. Choose a place that, should the battery catch fire, the fire will not
ignite a building, a vehicle or be any sort of safety risk.
Summary of Contents for Adventure Neo Allroad 2023
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