C&T PBX, User Manual

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Using Your Desk Phone
8 | P a g e
Frequently Asked Questions – Web Portal
There are multiple key functions of this web portal that can be very convenient to use. This
is an overview of each tab and how to use its main functions.
 Access your web portal
1. View your Welcome E-mail to find account credentials
2. Login with assigned username and password
 Home tab
1. Shows new voicemails
•
You can play, delete, forward, download voicemails from this menu
2. Recent Call History
•
Allows you to see your most recent outgoing and incoming calls
•
Upon selecting the number, you can call the number back from your desk phone,
web softphone or enter another number you wish to call from - such as your cell
phone.
3. Active Answering Rule
•
Shows which answering rule you have activated
 Messages tab
1. Shows voicemails in mailbox
•
You can select between new, saved or trashed voicemails
•
You can play, delete, forward, download voicemails from this menu
2. Shows different chats you are a part of
•
These are IM chats with other users in the system.
3. Settings
•
Allows you to adjust specific settings related to your voicemail box and to record
your mailbox greeting.
To save any changes you make here, click the “Save” button at the bottom of the page.