Canadian Spa St Lawrence 16' Swim Spa, Quick Start Manual

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S T L A W R E N C E 1 6 S W I M S P A S T L A W R E N C E 1 6 S W I M S P A
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ISSUE POSSIBLE CAUSE SOLUTION
• No power Breaker or RCD off Check that RCD breaker is turned ON
Loose wire connection Check wire connections
• RCD trips Mis-wired Check wiring per diagram, especially neutral wire
Component failure Perform elimination test to determine failed component. See
elimination test section
• Heater not operating or spa no t heating Temperature set to low Set temperature above current water temperature
Water level too low Add water until water level is 1 inch (25mm) above Water Line
Blown fuse Check 30amp bus fuse on control board
Component failure Contact dealer
• Pump not operating or turns off Air lock See Air lock procedure (Page 12)
after a short time Improper voltage to pump Contact dealer or qualified electrician
Time out As a safety precaution, the Spa Controller only allows Pump
operation for 15 minutes continuously
Component failure Contact dealer or qualified electrician
Thermal overload During extreme high ambient temperatures the pump motor
may reach the motor thermal overload limit. Wait until motor
cools and retry. If problem persists contact dealer
• Pump surging Low water level Add water until water level is 1 inch (25mm) above water line
• Light will not turn on Burned out bulb Change bulb
Light bulb may have fallen out Unscrew back housing and reinsert bulb
• Ozone Generation Unit will not Blown fuse Check Ozone fuse
operate Burned out UV bulb Replace unit
Component failure Contact dealer
•
No water Flow from Jets
Air lock See air lock procedure
Adjustable jets turned off Turn jets on
Faulty pump or motor Contact dealer
Slice valve closed Open slice valve
Clogged filter Clean or change filter
• Jet popped Out Jet face not seated Insert jet and turn clockwise until jet snaps into place you will
feel the jet seat
Broken jet Contact dealer
• No air flow from jet Adjustable jets turned off Turn jets on
Air control valve not open Open air control valve
Broken jet Contact dealer
Jet not seated properly Insert jet and turn clockwise until jet snaps into place as it seats
• Noisy Pump or Motor Air lock See air lock procedure
Low water level Add water until water level is 1 inch (25mm) above water line
Clogged filter Clean or replace filter
Damaged or warn motor bearings Contact dealer
• Spa Overheating
High ambient temperature During extreme high ambient temperatures the spa may over
heat due to internal friction with in the plumbing. Reduce set
temperature or remove spa cover to cool.
Filtration duration Reduce filtration cycle duration to minimum setting
• Spa will not turn off Spa is trying to heat Check set temperature or heat indicator light on topside
console is ON
Spa is on high filter cycle Check filter cycle and reduce to 2 or 4
• Abnormal water Excessive evaporation Check and adjust spa cover if needed
Excessive splashing Monitor water level after each use
• Water not clean
Dirty or clogged filter Clean or replace filter
Poor water chemistry See common water problems section
Insufficient filtration Cycle duration Based on usage ,adjust filtration cycle duration
High solids content See common water problem section
Settings 2 x Pumps standard & Simple Options
Press
Menu
(Temp Up then Light) button until you reach the
mode you require.
TEMP
- Temp Up button – until arrow is either pointing up or
down. (Arrow up will maintain heat / Arrow down will
drop the temp by 10 degrees.)
-
Menu
(Temp Up then Light) to select.
MODE
- Temp Up button – press until either Ready or Rest is
displayed ( Ready maintains its set temperature / Rest
will only heat within the filtration cycles)
-
Menu
(Temp Up then Light) to select.
SET TIME (Not used with Simple Option)
- Temp Up button – hour will flash on display.
• press Temp up button until desired hour.
- Menu (Temp Up then Light) to select – minutes will flash.
• press Temp Up button until desired minute.
- Menu (Temp Up then Light) to select.
FLIP
- Temp Up button – will invert the display so it can be seen
in spa.
- Menu (Temp Up then Light) button to select.
LOCK
Panel Lock
- Temp Up button – PANEL will be displayed.
• Temp Up button - cycle between On and Off.
• Once ON is displayed press MENU (Temp Up then
Light) button to select. (The buttons on topside panel will
now be unresponsive)
Temp Lock
- Temp DOWN button – TEMP will be displayed.
• Temp up button – cycle between On and Off.
• Once ON is displayed press MENU (Temp Up then
Light) to select.
(The Temperature buttons will now be unresponsive – jet
buttons will work)
UNLOCK
- Press and hold down TEMP UP while you press the
MODE Button 2 x Slowly. (Topside panel is now unlocked
and normal operations enabled)
HOLD
- Temp Up button – ‘HOLDING FOR 1:00’ will be
displayed. (Pump/s will shut down for 1 minute to allow
time to replace filters)
-
Press Temp Up
-to restart or wait for the minute HOLD to end.
FLTR 1
(Set 1 -12 hours every 12 hours on simple)
-
Temp Up
button –
BEGN
will be displayed.
- Temp Up button – Hour will be flashing.
• Press Temp Up button to cycle to the hour preferred
to start.
- Menu (Temp Up then Light) to select – minutes now
flash.
• Temp Up to adjust the minutes – goes up 15 minutes
with every press.
- Menu (Temp Up then Light) to select.
RUN HRS is then displayed.
- Temp Up button – press to how many hours you would
like the filtration cycle to run.
(recommended filtering cycle - 4 hours twice a day)
- Menu (Temp Up then Light) to select.
• Minutes – press TEMP Up button – goes up in 15
minutes every press.
-
F1 ENDS - Menu
(Temp Up then Light) to select.
FLTR 2
(Not used with Simple Option)
- Temp Up button – OFF will be displayed press Temp Up
for it to be ON
- Menu button to select.
- Temp Up button – BEGN will be displayed.
- Temp Up button – Hour will be flashing.
• Press Temp Up button to cycle to the hour preferred
to start.
- Menu (Temp Up then Light) to select – minutes now
flash.
• Temp Up to adjust the minutes – goes up 15 minutes
with every press.
- Menu button to select.
-
RUN HRS
is then displayed.
- Temp Up button – press to how many hours you would
like the filtration cycle to run.
- Menu (Temp Up then Light) to select.
• Minutes – press TEMP Up button – goes up in 15
minutes every press.
-
Menu
button to select.
F2 ENDS – press MENU (Temp Up then Light) to select.
PREF
Service tech
UTIL
Service tech
Need assistance? Visit our Service Portal:
support.canadianspacompany.com
SERVICE PORTAL
The FAQ section provides answers to your Swim Spa
questions.
Submit a ticket in our system and our global team will
effectively solve your issue quickly and efficiently 24/7.
Submit a ticket
Customer Support
on Canadian Spa Company channel
Trouble shooting
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