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C A L G A R Y   T P 5 0 0

C A L G A R Y   T P 5 0 0

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Pre-Delivery Information

Before delivery check your spa 

height and width and add 5cm 

clearance on each side to ensure 

access.

X

Check that the hot tub can 

clear a 90

°

 turn

Rotary Isolation Switch 

(pictured). Make sure you have 

a qualified electrician prepare 

the electrics. Allow 5 metre 

slack to connect to Spa.

Ensure you have prepared 

a level concrete base or a 

properly fitted existing patio or 

decking with access to a drain.

Access:

 Canadian Spa hot tubs are usually delivered on a flat 

bed trailer, up to 5 metres long, 2.4 metres wide and 3.5 

metres high. Please ensure that there is adequate access for 

such a vehicle to reach your property. When off loading from 

our vehicle to the spa site, a minimum of 1100mm width is 

required, (some models vary) this also needs to be flat and a 

minimum clear vertical height of 9ft should be considered also. 

Electrical supply: 

If you are having your spa installed, it will 

be necessary to have a dedicated electrical circuit supply 

fitted. You will require up to 32 Amp (type C Breaker) supply, 

dependent on the length from the service point. Your spa must 

be protected via a RCD and suitable over current protection. 

A minimum of 5 metres of cable is required for connection into 

your spa from the Isolator.

Electrical installation:

  Arrange for a licensed electrician run 

the required 230-volt power line to the spa installation site. 

This power line must be permanently connected (hard-wired) 

to the mains supply. Do not use extension cords or plug-in type 

connections. At the site where the spa is to be located leave 5 

metres of cable and the appropriate cable gland. All electrical 

wiring to a spa must be installed by a qualified, licensed 

electrician, and meet required electrical standards.

Water: 

The best means of filling your spa is with a garden 

hosepipe (use cold water not hot water). Please ensure that 

you have one readily available. If you are aware that your water 

pressure is poor, we should be advised prior to delivery. The 

design of our spas allows for easy drainage, again, using the 

hosepipe which conveniently fits onto the drain valve situated 

at the base of your spa. Ideally, you should empty the water to 

a nearby drain. You may wish to purchase a suitable 

submersible pump to speed up this process. 

Decking around your spa:

 Ensure that you are aware of the 

above measurements. Always consider during your planning 

that any decking boards and supporting beams that you install 

allow access to the sides of your Spa. It is the customers’ 

responsibility to ensure that any decking is clear of these areas 

prior to any visit by our technicians (Allow 1 metre clearance 

around your hot tub and if you have decking ensure part of 

your decking can be removed in order to gain access for future 

repair or servicing). If you are unsure then please ask before 

ground construction and the delivery of your spa. 

Your spa must be sited on a solid, flat, level base which is the 

same size or larger than the spa. The base can be either a 

10-15cm concrete slab or suitably strengthened timber 

decking or existing patio area assuming it has suitable 

foundations of hardcore. Whatever base area is chosen, it must 

be of suitable load bearing capacity. Please ensure your base 

has suitable drainage.

NOTE: A 10-15 cm concrete base is ideal preparation for a hot tub.

Ensure part of your decking can be removed in order to gain access for future 

repair or servicing

Optional Crane Service is available

 

UV Light Water Treatment System

• Input Voltage: AC 230V 50/60 HZ

• Operating Current: 100mA

• Power: 15W

• Purification of water: 15L / Minute

• UV Lamp Lifetime 6000-8000 Hr

• Replace UV Bulb Annually 

c a n a d i a n s p a c o m p a n y . c o m

Step 1:

 Unscrew the 2 red-marked 

screws.

Step 2:

 Remove the red lid

Step 3:

 Unplug this white connector

Step 4:

 Take out this black 

protective sleeve

Step 5:

 Pull out the bulb to change it

Step 6:

 Put the bulb inside the metal 

tube and cover it with black 

protective sleeve

Step 7:

 Plug in the white connector

Step 8:

 Cover the red lid and install 

these 2 screws

How to change Canadian Spa Wave 
Zone Lamp

Canadian Spa Hot Tub Health Status

Our new Spa Status lets you know the health of your spa. 
Our LED’s changes colour to alert you 24 x 7. 

Now you can easily monitor your spa operations.

NORMAL

OPERATION

REMINDER

NOTIFICATIONS

NEEDS 

ASSISTANCE

IMPORTANT: 
1) Turn off the power. 2) Allow the UV Lamp to cool before replacing. 

3) Do not look at a lit UV Lamp to avoid eye damage.

 Wave Zone UV Lamp Kit  

KK-11202

The Advanced Oxidation Process is used in Canadian Spa Company's Hot Tubs. 

Combining our Ozone Generator with Ultra Violet Light creates a unique bacteria 
fighting superhero: Super Hydroxyl Radicals. They easily overcome even the most 

powerful of bacteria.

Turn both red valves off horizontal position 

(see photos above) to SHUT OFF the water 

and isolate the UV chamber. 

ON

OFF

Status Pro 

KK-11327

Summary of Contents for Calgary TP500

Page 1: ...C A L G A R Y T P 5 0 0 Calgary UV Spa Owners Manual TP500 210 x 153 x 79cm 83 x 61 x 32 KH 10037 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com...

Page 2: ...ill result in voiding the manufacturer s warranty 16 Do not bring any object into the spa that could damage the spa shell 17 Never insert any object into any opening 18 WARNING Do not sit on the spa c...

Page 3: ...ozzle The jet can be removed by turning it counter clockwise To replace the jet push inward and clockwise until it clicks into place 5 Jumbo Directional jet Adjustable and interchangeable jet features...

Page 4: ...of the above measurements Always consider during your planning that any decking boards and supporting beams that you install allow access to the sides of your Spa It is the customers responsibility t...

Page 5: ...normal wiring configuration for most household electrical installations 3 wires live neutral and earth If however you have insufficient Amps you will need to use other connection see below Single Pha...

Page 6: ...available The spa will heat approximately 1 every 30 minutes per 1 000 litres 6 Check for leaks Although spas are fully checked at the factory shipping delivery might cause a leak Remember to pay part...

Page 7: ...ive press will alternate through different lighting modes and colours TEMPERATURE UP TEMPERATURE DOWN Chlorine Granules Disinfection To protect your health ensure that your spa water is disinfected th...

Page 8: ...Guides on Canadian Spa Company channel pH LOW pH HIGH pH NORMAL 7 2 7 6 Reduced ef cacy of disinfection Corrosion of metals Skin eye irritation Unpleasant odour Reduced ef cacy of disinfection Skin ey...

Page 9: ...omponent See elimination test section Heater not operating or spa not heating Temperature set to low Set temperature above current water temperature Water level too low Add water until water level is...

Page 10: ...ng the pump off and on will help it to prime Do not do this more than 5 times If the pump will not prime shut off the power to the spa and call for service Important A pump should not be allowed to ru...

Page 11: ...he spa started at noon the filter cycles will run as programmed Flip Invert Display Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments Locking the p...

Page 12: ...the filter Hold Mode will last for 1 hour unless the mode is exited manually Drain Mode Some spas have a special feature that allows a pump to be employed when draining the water When available this f...

Page 13: ...o start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below Heater is Dry MO27 There is not enough water in the heater to start it The spa is...

Page 14: ...5 Massage Jet KK 10051 10 Waterfall KK 10155 Bread Pillow KK 010145 Fixed Speaker KK 10862 4 hp 2 6 x 2 2 speed Pump KK 10319 Filter Lid for skimmer KK 108581 SCF filter lid screws 2 per lid KK 10859...

Page 15: ...tenance or protection is essential Canadian Spa Co warrants the cover for the period of two 2 years Defects caused by misuse or insufficient care are not covered by the warranty TERMS CONDITIONS AND L...

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