P.20
P.21
Maintenance
Pull out the power plug to avoid electrical shock before washing.
After using the washing machine, pull out the power cord and close the door tightly to avoid
pinching the kids.
Remove foreign matters
Drain Pump Filter:
Drain pump filter can filter the yarns and small foreign matters from the washings.
Clean the filter periodically to ensure the normal operation of washing machine.
First, drain the water with drain pump and then open the drain pump to
clean away foreign matters from drain pump filter.
Take care if the drained water is hot.
1.After the power is
disconnected, use coin or
screwdriver to open the
filter cover.
2.Turn the filter down as shown
in the figure and take out
foreign matters.
3.Reinstall each part back
after foreign matters are
removed.
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “START/PAUSE” is pressed.
Check if the fixing (bolts) has been removed.
If cabinet is installed on the solid and level
floor.
Check if there are any barrettes or metal
articles inside.
Check if the legs in the washing machine
are adjusted level. See page 6.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center promptly.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Check if the power is shut down and
power plug is connected correctly.
If not, please call up service line.
Select a proper procedure.
Add the proper detergent quantity
according to the instructions in
detergent package.
Disconnect the power.
Fix the inlet pipe.
Replace the drain hose.
Solution
The connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
Drain pipe in the room is blocked.
The clothes are too dirty.
Insufficient detergent quantity.
The inlet pipe is not connected
firmly.
Outlet hose has water leakage.
Washing powder is dampened
and agglomerated.
NTC is damaged and heating
pipe is aging.
Machine's safety protection
design is working.
Power is disconnected.
PC board has problems.
Harness has connection
problem.
Reason
Troubleshooting
Washing machine
cannot start up
Water is
overflowed from
the bottom of the
machine
Door cannot be
opened
Detergent
residues in the
box
Washing effects
are not good
Abnormal noise
Great vibration
Heating fault
Water leakage
Indicator or
display does
not light.
Troubles