LIMITED WARRANTY
Camp Chef No-Hassle Warranty
Here at Camp Chef we stand by our products and take pride in our
customer service. Because of this, your new Camp Chef product comes
with a No-Hassle Warranty. What does that mean? It means that if we
did something wrong, we will make it right. We guarantee our products
to be free from defect in all materials and workmanship (excluding
paint and finish). We will replace defective parts so you can get back to
enjoying your product as soon as possible.
Required Maintenance:
Clean your product after each use to maintain its finish and prolong
its lifespan. Wipe away all grease and ashes. Keep metal products
free of moisture, salts, acids and harsh fluctuations in temperature.
Unfortunately, product paint and other finishes are not covered by this
warranty. The exterior finish of the product will wear down over time.
Coverage Details:
Warranty does not cover normal wear of parts or damage caused
by misuse, abuse, overheating and alteration. No alterations are
covered in this warranty. Camp Chef is not responsible for any loss
due to neglectful operation. Furthermore, this warranty does not cover
items purchased from a 3rd party company, unauthorized dealers, or
damages caused by natural disasters such as earthquakes, hurricanes,
tornadoes, floods, lightning, fires, etc.
Upon the expiration of this warranty, all such liability will terminate. No
other warranties are expressed or implied.
Please keep all original sales receipts from the authorized dealer.
Proof of purchase is required to obtain warranty services. Any parts
or products returned without written authorization will be discarded
without notice.
To obtain warranty services submit a warranty request at
http://www.campchef.com/warranty-information, email warranty@
campchef.com, or call 1.800.650.2433. Mon-Fri 7 AM-5 PM MST
Our English speaking Product Specialists are happy to help.
Warranty applies to the contiguous U.S. states only.
WARRANTY COVERAGE PERIODS
Pellet Grills
3 years from purchase date
Stoves
1 year from purchase date
Fire Pits
1 year from purchase date
Water Heaters
1 year from purchase date
Movie Screens
1 year from purchase date
All other items & accessories
90 days from purchase date
to replace the auger pin. If problem cannot be resolved
please call customer service.
Digital Readout Displays SENSR
1. Turn the power off and unplug the smoker.
2. Check to make sure the sensor inside of the smoker is
connected properly to the electronic board under the
hopper.
3. Call customer service for a replacement sensor.
Digital Readout Displays PRERR
1. Press the Probe Temp button - Pressing the Probe Temp
button will toggle the digital readout between the actual
temperature inside of the smoker and the temperature
measured using the meat thermometer.
2. Make sure the meat thermometer is connected properly
to the front of the smoker. If the Probe Temp button is
pressed to display the Probe Temp without the meat
thermometer properly connected to the front of the
smoker it will display PRERR.
3. Call customer service for a replacement meat
thermometer.
Digital Readout Displays “-----”
1. Rotate the dial from Shutdown to feed or any other cook
setting.
