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Why is my grill fluctuating in
temperature?
Temperature variation is normal. Your grill will not have the
same temperature readout like an oven (even though your
oven at home has a similar temperature fluctuation.) It is
programmed to let the flame go out and smolder, creating more
smoke. If it never did this, there would be very little smoke. This
creates temperature swings, but the cooking results are great.
Why won’t my grill get below
180-220˚F when set at 160˚F ?
Due to the grill being made from steel, you will want to make
sure it’s in the shade, and not in direct sunlight, especially when
it’s hot outside. Think of how hot your car can get during the
summer months. Kinda the same thing. Therefore it’s normal to
not be able to get lower temps on hot days.
Why is there smoke coming out of
the hopper, through my pellets?
A little smoke is normal when airflow is restricted through the
vents or wind is blowing through the vents.
How many pounds of pellets will I go
through per hour?
There are many variables that play into this, however in good
weather, on high setting, the grill will burn about 3.8 lbs. of
pellets per hour.
During winter/colder months, how
do I ensure my grill stays up to
temperature?
A few tips are to make sure meat is at room temperature, not
straight from fridge; make sure that the lid is not open for very
long when putting food in; when using lower settings, turn knob
to 350, then once temperature gets to desired setting, turn
down to the desired setting.
What is the Bypass for?
You are given the option to bypass in both the feed and startup
modes. You can bypass in the feed mode if you hear pellets
dropping into the burn chamber. Only bypass startup if your
grill is still hot. For example, if there is a power outage and the
grill accidentally shuts off, or if you need to restart the grill and
it is still hot, then you would use Bypass Mode. This mode is to
be used only if the grill has been shut off momentarily and the
pellets in the burn cup are still hot enough to ignite the pellets.
Are there different heat zones in my
pellet grill?
Yes. Due to heat rising and the fan blowing to keep the pellets
burning, there are heat zones throughout the pellet grill. You
can test the heat zones by baking biscuits in the chamber and
comparing the brownness of each area
Can I line my drip pan in foil?
Yes, you can line your drip pan in foil for easy cleanup. We would
just recommend double checking the foil and make sure there
are no paths for the oil to go into the bottom of the pellet grill.
What kind of wood do you use
for your pellets? Do you use any
additives in your pellets?
We use 100% all-natural, virgin hardwood that comes from
trees in the US to make our pellets. We DO NOT use any type
of wood that may contain any chemicals, glue, or anything at
all added. Our pellets are not comprised of any recycled wood
or wood that may contain construction material by-products
or waste such as particle board, sheeting or any construction
grade material. Only 100% all-natural, virgin hardwood. We do
not add any additional flavoring additives either, so your food
is left with the flavor you intended. That delicious, pure, natural
wood smoked flavor.
