CAMDEN TAC IP 100 series Quick Start Manual Download Page 5

 

 | Quick Start Guide | Camden 

TAC IP

 100 Series Entry System

4

This diagram shows a regular standalone internet modem/router that you would generally receive from 
an ISP. You use a network cable to connect the modem to a switch, effectively creating a LAN (Local 
Area Network). From the router, you can plug in a few devices, including computers, TAC IP 100, and SIP 
GuardPhones. If your router does not have enough ports to accommodate all the phones and computers, 
you can plug a switch into the router.

Please note that the TAC IP will be calling the residents phones shown in the diagram below.

Router Configuration

The TAC IP 100 has been pre-configured to work with most commercial grade routers. You should not need 
to program the router to work with the TAC IP 100. There is no need to port forward or open specific ports. 
The router must have DHCP enabled.

Minimum Suggested High-Speed Internet Connectivity

You will need to have a high-speed (broadband) connection to use voice-over-IP. A typical Internet connection 
will be rated at 5 Mbits/sec. for the upload stream and 25 Mbits/sec. on the download stream. You will 
notice that your upload stream is almost always smaller than your download stream, which becomes your 
limiting factor for using VoIP service.

Determine how many people are likely going to be using the entry system at the same time. For instance, 
having 10 people on the phone will require 10 times as much bandwidth as having 1 person on the 
phone. The Camden TAC IP 100 entry system uses 80 kbps for each concurrent phone call. If video is being 
monitored at a central station, each entry system camera uses 1.6 Mbps.

High Speed Internet

There are many options for business-class high-speed Internet including DSL, Cable, fiber-optic, T1, wireless, 
microwave, and more. Unfortunately, not all these connections are right for VoIP service, so it is important 
to choose the right service for your system needs.

Note
Wireless Internet service providers are not an excellent choice for VoIP service because the transmission 
is not always strong and consistent. This can result in poor sound quality. DSL, Cable, Fiber, and T1 
connections deliver the clearest connection for VoIP service.

VistaDial VoIP Service:

You will need to subscribe to the Vistadial VoIP service. This service allows the VoIP system to communicate 
with other telephones connected to standard PSTN or cellular telephone lines.

Computer

TAC IP 100

GuardPhone

Resident Phone

VistaDial

VoIP Service

Internet

Internet Modem/ Router

Network Switch

Summary of Contents for TAC IP 100 series

Page 1: ...2018 Camden Door Controls Camden TAC IP 100 Series Entry System Quick Start Guide...

Page 2: ...T7 Telephone 905 366 1455 http www camdencontrols com Vistadial Telephone 647 479 0981 www vistadial com Technical Support Hours Technical support is provided from 9 00 AM until 5 00 PM Eastern Standa...

Page 3: ...r outdoor application If not contact place of purchase for assistance Do locate and remove the accessory box from the carton Make sure it contains all the items listed in the PACKING SLIP If not conta...

Page 4: ...in front of lobby phone Digital Volt Meter allows checking for power and signal on hardware Cell phone needed to test calling audio and door control functions The concierge or another phone may be us...

Page 5: ...always smaller than your download stream which becomes your limiting factor for using VoIP service Determine how many people are likely going to be using the entry system at the same time For instanc...

Page 6: ...rectly to the TAC IP 100 via a CAT5 Ethernet cable however you must adjust your network adaptor to provide a static IP with a 10 subnet Note Since all of the TAC IP 100s are shipped from the factory s...

Page 7: ...te use of the VOIP Tele Entry System If a VOIP Tele Entry System fails to place a call look to this table for guidance Read the Appendix C of the owners for a complete list of System Faults and the tr...

Page 8: ...ortantly return a portion of that revenue back to your firm for as long as you are the dealer of record for a site After successfully registering your VOIP Tele Entry System review the phone line stat...

Page 9: ...ou read Appendix C for a complete list of System Faults and the troubleshooting guide to gain a better understanding of what might be causing a failure of the VOIP Tele Entry System to operate Network...

Page 10: ...ed to your success We offer technical support through a library of helpful technical documents as well as by email and telephone Liability Statement Camden Door Controls has created this guide to serv...

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